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Installed a sub mini yesterday with a beam gen 2 and one sl as surrounds. When I turn off the sub I get MORE bass. Is this the intended result? I can get the same result by doing minus 6 on the beams bass setting. I have to put the mini to +10 to notice a difference. Tried it in multiple locations (in a corner, next to the tv cabinet, in front of the cabinet) might be a null zone issue, since on the left at the dinner table the bass is significantly improved, but that’s not the listening area. Somehow I can’t get a proper position for the listening area. Edit: counterintuitively I’ve placed the sub mini on the right side of the tv (its against a corner) and just in front of the cabinet and the corner wall. It seems to do a LOT more now, even a bit too much honestly. But when places back in the left side it does nothing. Testing with Limit of your love from James Blake

Why when I watch uhd sport/films through sky q is there no sound coming through the arc

I have two rooms with Sonos play bar+2 Play 1 and one sub. One room Sub disconnects after short period time and I get ?. Other room all is perfect.I factory reset sub unlimited times with same result. I factory reset all four units and regrouped them and setup surround group all working and after less then an hour I get ? instead of sub in S2 app. 

I use Sonos Beam as soundbar for samsung smart TV. I also listen to music services via wifi. All (wifi) channels work fine, but TV audio has stopped functioning even though the TV icon shows up on my phone app just as it always has. All attempts to reconnect with TV have failed. Again, only wifi works. Direct hdmi connection between TV and Beam does not. Message says “hdmi arc not connected.” Ideas or suggestions appreciated. Just know I am not a sophisticated technician when you reply. Thanks. 

Title.just purchased a Hisense Short throw projector with a 120” screen, and I bought the Sonos Ultimate system (Arc/sub/era 300x2) to go with it, just wondering if I made a mistake, wanting to make sure they are compatible. I was told yes by Bestbuy, but seems after reading some things online there may be issues, just wondering if anyone has any tips and or insight to help me out

Hi all, I have g3 sub, g2 beam, 2 x g2 amps & 4 x ceiling speakers. Initially I had hoped to use all together then realised the soundbar was a issue with the 2 front ceiling speakers, I had then hoped to use the beam, sub and rear ceiling speakers as a set up on 1 amp for tv etc for 5.1 then turn on the 2nd amp with 2 front ceiling speakers connected to it to play music all together, however this does not sound good listening to music, likely because of the soundbar I assume. Also the rear ceiling speakers set up as rear surround and on max volume etc are hardly noticeable. Any way around this? Do I scrap the sonos and go conventional amp with center speaker etc to control ceiling speakers for 5.1 and music stereo or other option I thought possibly have all 4 ceiling speakers on 1 amp just for music, then sub, beam and 2 further sonos for rear speakers behind sofa, the only problem I see with this though is the sub would only work with 1 amp or the other amp whereas I would like it

any idea why sirius sports stations are missing from my favorites?

 Hi, Is it possible to use the new SONOS Era 100 or Era 300 speakers as audio output for a Mac, using only a direct USB-C to USB-C cable, without the SONOS audio adapter, selecting the necessary audio output in System Settings.Should this work? 

Has anyone got Sonos working with Optus broadband? I have just switched and they appear to be incompatible.

Hope you are well folks!I am trying to understand the guildelines from Sonos on placement  (specifically how high on the wall to mount them.  In the guide is states;Era 300 should be placed indoors and have approximately two ft (.61 m) of overhead clearance for optimal sound quality. Is this stating two ft (0.61m) is the optimum height as that is how it reads to me?  In my experience I would have thought the ideal placement would be closer to ear level?

I’m trying to create a studio pair between Play:five gen 2 and a Sonos five. When I select either speaker and then select create studio pair none of my Sonos speakers show up as an option for pairing. I also have a Move, a Play: three and a Sonos one. None of these show up for pairing when I select any of them to set up a studio pair yet they are all on the same Wi-Fi net work.  Any ideas? All are operated through the Sonos 2 app.  

I have a Beam Gen2 and 2 One SL speakers setup as a surround. The problem is, I can’t hear the satellite speakers unless I am, literally, 2 inches in front of them, and then barely. I know about “push the button on the One speaker in increase the volume” but that increases the total volume, not just the speaker. I am attached to the TV using the HDMI cable.

Am I able to pair the Arc, Move, and roam together as one to play TV or music together? Whenever I try to select them as a group I get a “unable to save group” message. 

I’m hearing a crackling static sound periodically coming from my Arc and two surround sound Ones when nothing is playing through the speakers. For instance, if the TV is paused and/or music is paused. Anyone know where I should look to determine cause of this crackling? Diagnostics 1396450043

I had not experienced this issue until very recently, but it seems to affect songs originally encoded as SACD or other high fidelity codec. However, I have made sure to encode all my music as ALAC, which should not be a problem. Does the original encoded still affect Sonia playability? Any suggestions?

To my delight i have been able to play my cds through an era 100 using the sojos line in adaptor and two rca plus into the aux out jacks on my cd player. So far so good. My denon dp 200 turntable previously played by connecting to the aux in jacks on the cd (denon m35) and then through the passive speakers. But now the old denon speakers have gone i'd hoped the turntable would also play through era, again using aux in for turntable and aux out to connect w era. However this does not work (tho i am told dp200 has built in pre amp). There seems no other way to connect dp200 to era's line in.  I am outof my depth and maybe not mqking sense. But of course grateful for any suggestions...

if I have 5 play 1’s no voice activation can i purchase 1 voice activated Play 1 to control the 5?

Hi It seems that I can't play music I downloaded on my phone... Is it normal ? It's really annoying. I don't even have the button to search through my phone's memory

Al reproducir desde la aplicación de alexa music y conectar el sonos amp no me da la calidad de audio HD pero cuando lo conecto con ariplay ahi si me la da ayudenme porfa

I was so excited to receive my Sonos Era 300 yesterday. Everything sounded great at first. But last night I was going to fall asleep to some music like I sometimes do and I noticed a static pop sound. It’s like listening to your music while someone is slowly closing a bag of chips.  I tried everything. Unplugged, reset, tried playing through both the Sonos and Apple Music app and it still did it.   Anyone else notice this issue?I’m hoping it’s a software issue, but I’m not waiting to see if it is   

I have two new Sonos speakers on Sonos 2 in my house - I have just built a garden room with separate router and am trying to use on an old I now renamed play 5.  It’s not S2 compatible. I assumed as it’s a separate network I could simply use Sonos one but I can’t get past the message to use S2 Sonos trying to bullying me into buying yet another product.  I’ve looked online and there are instructions on how to remove my other components but then I can’t get into S1 - I love the sound but this company drives me crazy …… any advice on how to fix this welcome. I’ve even tried to set up a separate account with a new email and that’s not working as the network is ultimately connected to the same broadband connection.

There is Trend Fm in the list of Budapest local radio. I can not listen to this radio station in the last 2 days. Do somebody know  why?

Hi Guys,I have conntected my Epson Projector to my mixer via audio out 3.5mm from my project to phono (red and white) 6.5mm on one of my mixer channels. I can see the sound going into my mixer when I play something on the TV so I know the sound is definitely working. I think plug a red and white phono jack from the out put of the mixer to the RCA input of the Sonos AMP. On the sonos app I select line in. There is a setting which says Stero/Mono. I am not sure which one to select for it to work. I have it on Stero but there is no sound coming through.Thanks for any help you can provide!

When you use two Era 100’s in a stereo pair, do all 4 tweeters still work, or do they switch off the inner facing ones and send stereo to use just the outside tweeters please?

Cant send survey to sonos keeps saying ad blocker tried 3 browsers with adblocker disabled