General feedback and conversation

I bit the bullet and did the Sonos update after probably two years. System seems fine . I did notice that one of my subs shows version 17.2.6 and all my other 13 speakers show version 18.6. Normal or does it need to be matched up and if so, how? Thanks  

My room is not symmetric enough to obtain great results using TruePlay.  The system is Arc-Sub3-ERA 300s.  The problem is the room is open on the right side so no reflections off the wall on that side.  This makes it sound as if the right surround speaker is lower in gain.  It would be nice to be able to boost the gain just a bit on the right surround 300.   I know if you run TruePlay you loose the option to set distances.  Not sure changing the distance of the right surround would work to increase gain.  I believe that’s more of a timing adjustment.

Would it be possible to add the option to turn ON/OFF Shuffle-Repeat-Crossfade to the IOS Shortcuts Sonos interface?

Hello Sonos Support Team,I'm writing to share some feedback regarding my Sonos Era 100 speaker, which I've been enjoying overall, but I'd like to suggest a few improvements that I believe would enhance the listening experience for many users.1. Next/Previous Navigation for Radio FavoritesCurrently, the physical "< >" (skip forward/back) buttons on the Era 100 do not support navigating between favorited radio stations or stations within a Sonos Radio collection. I would love to see this functionality added, so that pressing these buttons while listening to a radio station would move to the next or previous station saved in my Favorites (or within a specific Sonos Radio collection), rather than being limited to track skipping within music playlists/queues only. This would make it much easier to quickly browse through preferred radio stations without needing to pull out a phone and navigate the app.2. One-Tap Playback for Radio Stations, Playlists, and SongsAt the moment, starting p

HiI'm one of those who is tired at the morning. Like verry, verry tired and a large bit more tired 😅One of few things that help is to be forced to go out of bed to stop the alarm. So for those like me it would be verry nice with a setting that the alarm only can be stopped by pushing button on the physical device (speaker).I guess it would be good if it's possible to stop the alarm  somehow in the app in case forget to turn it off before go to bathroom etc. But then somewhere "hard to find" in the app, not something doable in half sleep.Thank you again in advanceAmund

A note to people with mixed S1 & S2 systems. Do what I did an move over to Lyrion as control and carry on using your S1 and S2 kit. Requires running Lyrion (LMS) on your NAS or separate device pc or Raspberry Pi. The advantage is being able to run a mixed environment. I have Primare Prisma, Raspberry Pi based Picore and several Sonos devices operating under one control system. Takes a bit of tweaking but avoids getting rid of S1 kit, plus keeps you from running insecure network protocols for the S1. Just treat it as a Upnp render end point.

It was an absolute nightmare trying to tap that tiny circle and drag it across the volume bar. Taps wouldn’t register, the button was unreasonably small, and overall the volume slider has been a point of contention for users for a long time. Now that it’s updated so you can tap and drag from anywhere on the volume bar I’m so happy I had to log in here and just say THANK YOU! Amazing what a small change can do to dramatically improve the user experience.

The search results returned within the Android app should behave as they do in the desktop app and return ‘Album Artist’ within the Artists results for compilations...Any compilation albums have the ‘Album Artist’ value effectivly excluded from Artist search results in the App. This is new behaviour for the app since the ‘May 2024’ release. Prior to this behaviour was correct. It remains correct in the Desktop app.Details: On searching for ‘Various’/’Various Artists’ the Windows desktop application it, correctly, does what it always has done and returns ‘Varions Artists’ in the ‘Artists’ search results:  However, when the same search is performed from the Android app there are no results under ‘Artists’: All other results (Albums/Songs/Composers ect.) are consistent & correct across both Android and Winsows apps.Albums are correctly tagged:Capitalisation, varying index grouping between album artist/compilation/both options or removing the ‘Compilation’ tag has no impact on the beha

Hello, hopefully someone at SONOS sees this. As it’s impossible to use the iphone physical buttons for volume control (I can understand the problem with this) Sonos are recommending e.g. using the physical buttons on ROAM. However these sound effects are very off putting.Please can you offer the option to disable sound effects on this?Thank you

I would like to make a feature request:When an attempt to add an album or track(s) to a Sonos Playlist that already contains that content give a warning as such.  Give the option to add again or not add.

Hi people I have received email form community@sonos.com that I got private message form One of Administrators its that I have received prize : apple air iPad he never replied to my query though that’s why Iam here . is this spam ? Anyone had this kind of experience with Sonos? they want my details and 13$ shipping costs thanks for any help  

I just received a message from a new account with no posts, Administrator_Jason, offering a free iPad. The message contains a link that looks like it is from Sonos.com but it is to presentnow.com. This has all the red flags of a scam.  Just a warning to be careful about what you click on, even here.  Mark

Hi, I keep getting private messages from a scammers called Administrator Hollis, offering ipads, can someone delete him, Plus how did my userid get outside the community?Can someone delete him?Thanks

Received an e-mail purportedly from an ‘administrator’ stating I had won an iPad 11” tablet. To claim the offer some personal details are requested, plus a shipment payment. Clearly I did not proceed with this action.I would like to report this ‘person’ as records show he join date of today and zero history of previous activity.

Did anyone else get a fish “private message” from  StarryJourney?

Is this correct? I was just looking at my account to see what upgrade reductions I could get and then followed the sonos link to the shop (whilst still logged in to my account) and all the prices were in dollars not pounds.  

It is time for Sonos to enter the sports arena in a big way. I offered a concept to Sonos a few weeks back about adding the function of an intercom/two-way communication system within the Sonos offerings; they responded with interest, excited interest. So here I am again, only this time we want to hit a walk-off home run for the entire Sonos family. I’m an inventor myself, so I love to think out of the box, and Sonos suggested I start here, involving everyone so we can cover this concept from all positions.My grandson plays baseball like many of our family members do. They added this thing, when the player approaches the plate: They call out their name and play a short theme song...super cool stuff. They use a suitcase size roll around speaker (Bluetooth), connected to a device that they can select the appropriate audio files, etc.Sonos...can anyone hear me on this?!Sonos designs a speaker, that snaps into this mobile device; this way when you are home, you can use the speaker elsewher

Old Sonos user, been through multiple generations of product.I thought Sonos went to hell when they rolled out their new app (and, they did...), but thankfully there are some third party apps out there that actually work, even if it’s a bit rude to have to pay a monthly subscription just to have a decent app for the speakers I already paid for.But today I needed to update the wifi settings on my system - new router, new SSID. I have updated about 40 IoT devices in about 2 hours. Why the hell did Sonos take an hour to update a small handful of speakers, and even then, I have to factory reset half my system.Absolute trash. Will never buy another Sonos product or recommend to anyone ever again.

As I understand it, once OSX no longer supports Intel apps, there will be no desktop app for Mac.  The desktop app has persistent access to the queue regardless of what content is currently being played.  The mobile app and the web player only have access to the queue if one is playing tracks from your music library.  In the case of the mobile app, the queue icon isn’t even present.  In the case of the web player, the icon is present but is greyed out/non-functional. I recognize that playing a local music library is probably only done by a minority of Sonos users but that community is not exactly zero either so if the desktop app is going to be discontinued, it would behoove Sonos to provide similar capabilities in one way or another.  Given that the queue icon isn’t even presented in the mobile app, perhaps the simplest thing to do would be to fix it in the web player.Further, the desktop app allowed one to select multiple tracks for deletion from the queue with a single action.  The

This might sound like a strange question, but I realized the other day that I almost never just sit and listen to music anymore.Most of the time my Sonos speakers are playing while I'm working, cooking, or cleaning. I can't remember the last time I put on an album, sat on the couch, and listened without doing anything else.Has anyone else noticed this? Or do you still make time for dedicated listening sessions?If you do, I'd love to know what kind of music pulls you in enough to put your phone down for an hour.

This is something I didn't expect.Before I upgraded my setup, I mostly listened to playlists in the background. Since getting my Sonos speakers, I've started going back to albums I hadn't listened to in years, and I'm noticing little details that I completely missed before.It's even changed the kind of music I put on. Some songs that never stood out with earbuds suddenly sound amazing through decent speakers.

This might sound like a strange question, but I realized the other day that I almost never just sit and listen to music anymore.Most of the time my Sonos speakers are playing while I'm working, cooking, or cleaning. I can't remember the last time I put on an album, sat on the couch, and listened without doing anything else.Has anyone else noticed this? Or do you still make time for dedicated listening sessions?If you do, I'd love to know what kind of music pulls you in enough to put your phone down for an hour.

I have not used internet radio stations that much.  Recently though I have found some great radio stations.  So I’ve added several to the Sonos Favorites-Stations list.  I see there is an Edit option to be able to remove stations you no longer want.  It would be nice to also have the lines that allow you to change the order of the stations.  Does anyone in this community see any value in this idea?

I’ve had this problem for a while and it got fixed yesterday by a Sonos support rep. “Unable to add the music folder”, “Error 913”, “music files not available”, “username or password incorrect”, I’ve had them all and tried every solution I could find in the articles - multiple times.  The short version of the fix that worked was that the support rep made a new folder on the Mac under “users” and copied all my music to it.  Then he went to Sonos/ Manage Library Settings, clicked +, selected “Networked Folder and made the path “/users/”the new folder name” and it worked.  I was stunned as I had no expectation this would solve the problem. I fully expect a new version or something will break this again in the future but for now I can play all the music on my hard drive in iTunes/Apple Music.  Hope this helps somebody out there.

Well, it’s time for my yearly complaint about the “State of the Sonos”, but we are simply done this time around. Through all the problems over the last few years, our Sonos Arc and home theater have been fairly stable. Keep in mind that we no longer use the Fives and Ones that are spread throughout our home. They never work when summoned and we lost the drive to spend an hour troubleshooting them each time we wanted music. Those speakers have been collecting dust for at least two years. Yesterday, I turned on the TV and the Arc was not putting out sound. I have no idea what updated (TV/Sonos/whatever). I reset and rebuilt the TV. No change (one hour). I reset and rebuilt the Arc/sub/Ones (1.5 hours)...then everything worked again. Fine. This morning the Arc turns on with frequent audio dropouts. I check and there is another Sonos update available. I install it. The speakers work. Except….the surrounds “need attention” in the app. We are finished. I’ve unplugged the Arc from the TV and