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Hi, I have the optical feed stutter from my playbase. I’ve submitted diagnostics 1070387794 in case that helps. The stutter was particularly bad just before I pressed the submit diagnostics buttton. Then it was milder during the submit. It’s settled down again since and might be like this for a few hours until it randomly starts up again. I’ve replaced the optical cable without making any improvement. What else could be causing this? ThanksMark.
Hello there everyone, is there anyway to connect the sounds from my computer (ie Youtube) to my Sono system?
Changes to volume mapping and impact on Sub output Thank you for your feedback regarding the recent 14.12 software update with Enhanced Clarity for Arc. In this update, we made a change to Arc’s audio profile to improve dialogue clarity and the overall sound experience. This change is based on feedback from our listeners in the field and brings Arc in line with our other Home Theater products, resulting in a more accurate representation of the sound as intended by the content creator. The updated tuning adjusts the spectral balance of Arc+Sub to achieve a more accurate representation of the sound and an improved sound experience. While the Arc+Sub output capability remains the same, the mapping of volume across the 0-100% range has been adjusted with this release which means low and mid volume levels are relatively lower compared to the previous tuning so you may need to adjust the volume slider to achieve your pre-update volume level. The maximum volume and bass output are unchange
After updating to version 14.12, I re-tuned the trueplay tuning, the result is that the subwoofer sound is small, position, sub audio is 0, but the volume is low. I'm using a Gen 3 sub woofer.Hopefully sonos will fix this bug soon thank you
Hello,I bought a new LG OLED C2 (OLED65C2PUA, 2022) and new Sonos products including the Arc+Sub+One SLs, and a Beam (Gen 2) for another room. The firmware for all the products have been updated to the latest version.However, I noticed that there would not be any sound with eARC enabled, and while there would be sound with eARC disabled, it would skip every other second. This happens whether with the Arc or Beam. The only time it would not skip is when I turn on PCM, but PCM has no Dolby Atmos or surround sound capability.I have followed every advice I could find, including ensuring that SIMPLINK is enabled, ensuring passthrough is enabled, disconnecting and reconnecting the sound bar (I don’t have any other HDMI devices), and even factory-resetting the TV.I’m at the point where I think the TV is the problem, and I realize that the community’s experience with LG TVs have been spotty. I’m a step away from initiating a return of the TV to Amazon. But before that, has anyone tried anythin
Background:Family Room: AMP w/Sonos ONE (pair as surrounds)Backyard: Connect(gen2)Asus RT-AX82U/AX5400 RouterAfter installing new router and updating the wifi settings, the Sonos App (S2) does one of the following: 1) stays grey and doesn’t show up 2) only shows the Connect 3) Works perfectly for 3-5 seconds and then the system dissapears.I've gone in and adjusted the router settings as recommended in various help sections, turned off the auto-priority/QoS settings in the router, updated the channel to Ch6 within the 2.4 channel, did the whole direct plug ethernet cord into the amp, and ONE speaker to update the wifi information directly as recommended. Also rebooted all sonos products.The only thing working right now is the family room because it feeds audio in from the TV.Any recommendations or links would be helpful...spent the last few days becoming a fake fix-it dude. Thanks!
I have a 25 year old Cambridge Audio CD player plugged directly into a Sonos Five. Most CDs sound great, but some newer CDs sound distorted. How do I fix this? Do I need a new CD player?
A continuation of this thread. Now, even when I manually update, it won’t play music. The controller shows all albums and songs, and also album art - so clearly it’s pushing/pulling info to and from wherever. But it tells me it’s “Unable to connect” to the server address.Every device on the network - Windows and Android - can connect to the device where the Library is stored. Sonos says it is able to add the Library at that address (and again, it sees songs and artwork).I’m so, so tired.
This topicHas sent me to the brink of throwing away my entire system, yet my “Troubleshooting” thread is marked as “Answered”.It clearly is not.Shouldn’t the OP be the only one who can mark it as such? (Did I somehow mark it as such? I’ve never felt this issue is resolved...)
Getting my money’s worth today …. third post 😀Have a sub that I’ve owned since new (think a gen 2) and has worked perfectly to date.But I did a few component move arounds and this one previously doing duty in the kitchen was moved to the hall ….. the kitchen redecoration lent itself to a new Gen 3 in white.Came to connect it up just and it works but dropped in and out on initial playback then dropped out altogether when I moved it to its side. I reset it and added it again upright and seems be working fine now. But I wondered if it was good practice put it on its side or if there was a sensor that cut it out when not upright?Reason to put it on side was purely cosmetic as it fitted under a footstool. That proved to be also a bad idea on a wood floor as the limited time it has sat there, it sustained surface scratches. But surprised it prove be a problem operationally on it’s side …. or am I convincing myself of mixed facts/circumstances?Nothing unusual about the unit save to say that
Please can someone help Virgin Radio keeps cutting in and out when trying to listen to it? Only recently started occurring but as it’s the only thing we listen to on Sonos quite frustrating.
Problemet var åbenbart at jeg havde opdateret firmware på routeren, og det var derfor nødvendigt prescription en nulstilling af cave. Derefter fulgte jeg instruktionerne I mailen fra Sonos support (se herunder). Alle højtalere short move kom så på. Lavede så en processing plant reset på Sonos move, hvorefter lair også kom på.. ALT virker nu! :pray_tone2:Mail fra Sonos:Som lovet kommer der hermed en længere guide omkring noise kære Asus switch :- )Da routeren har firmware opdateret tidligere, så kræver nook en nulstilling:https://www.asus.com/support/FAQ/1046973 - dette interface er specifik until racket model.As of late, I have watched a T20 Live Streaming.I found a site about sports live updates on the off chance that you are keen on sports you can likewise observe effectively live games from this T20 WC Live Streaming site.Når nook er nulstillet, så skal du have sat lair operation igen drug eventuelle rigtige indstillinger fra noise udbyder så du kan få adgang until internettet,det v
I just got wireless fives and a wireless subwoofer. I’m trying to pair it to my samsung smart tv. They automatically synced to my tv since they are on the same router. I cant get them to play though when watching tv. It doesn’t give me the option to choose them as surround sound. Not sure if I need to get a sound bar. Any help would be greatly appreciated.
Hello all. I realize this is a ridiculous question, but I’m hoping you’ve heard worse lol. I was perusing Craigslist and I found a One SL, basically in open box condition, but it has the logo of a company on the top (I assume screen printed) because it was given away as a promotional item. The price is crazy good, but I would rather not have the logo on there. Anybody have a clue if the type of plastic used for a One SL is susceptible to getting eaten by acetone? Any other ideas to remove the unwanted logo without damaging the plastic?
Says it can't stop music while in tv mode and I didn't ask it anything.
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