I recently change my Bell Fibe modem for the Giga model. I have opened only a 2,4GHz channel but still loose almost every day the wifi connection in the Sonos app.
I have several Sonos products in the house. I have wired 2 Amps...1 connected to 4 Sonance speakers inside and 1 connected to 4 Sonance speakers outside. I have 3 other wired sound bars...2 Beams and 1 Arc.Only the Amps and each associated room appear on my Sonos app. I was able to add the 3 soundbars, but they immediately “disappeared” from the app. I’m not so worried with the soundbars being visible on the app...I only use them for use with the TV. Although, I bought a Gen 3 Sub to pair with my Arc for the beginning of a surround sound in one room. The app recognizes the Sub isn’t paired to anything, but the only option is to connect it to one of the 2 Amps, which I don’t want to do.Everything is wired, except the Sub.Since the Arc doesn’t appear on the app, I can’t connect it to the Sub. Is this only an issue because the Arc isn’t available on the app? Or is this a different issue?Update: I read some other threads about the disappearing rooms. So, I rebooted my App, and th
I want to plug the output from a sonos connect to a quad 33 ( yes very old) pre amp. I can’t find out what the output is of the connect and if in need to add in an attenuator. many ideas please ? What is the output from the connect Thank you
Since upgrading to the new Iphone 15 running ios 17.0.2 I cannot use Trueplay - message states Trueplay tuning coming soon!It was fine on my Iphone 12 which was running ios 16.Any thoughts on this being a Sonos or Apple issue and when to expect a solution?
Just upgraded to a Panasonic tx-55mz800b tv to match with my Sonos beam gen 2 and sky q. My previous Panasonic did not have e arc so I had issues with Dolby and stereo sound and lip sync. The new sep up seemed to solve this but now the same problem has come back. I have turned on the bypass option in the TV’s sound settings but the problem persists. Can anyone assist, please?
Any chance that the Sonos app will support a widget for iOS 17s Standby mode? Kind of seems like a no brainer really. It’s almost like it was meant to be.
Hi,We have a turntable connected to a Five and noticed that we only get the left channel and no right channel. Using Spotify is fine and is complete stereo but Line-in just doesn't. I followed the signal, troubleshooting with different cables and the turntable works fine, cables are fine. I tried connecting my phone aux to it and got the same results. Even sending the signal via the Five to a stereo pair Sonos:1s has the same result: no right channel.Hopefully someone can help me with this.
Buenos díasDías yo tengo un sonos era 100 lo compre el New York mi pregunta es yo vivo en lima perú y aquí el voltaje de peru es 220 voltios y en el enchufe del sonos dice 125 voltios y 7 amperios la pregunta lo puedo conectar a corriente de 220 voltios?
Buenos días compre un sonos era 100 en New York yo soy de lima peru aquí el voltaje de la corriente es 220 voltios mi pregunta lo puedo conectar?
Is there a way to disable unwanted sound effects? The music getting louder or softer as I swipe my finger on the Era 100 is exactly the function I expect of a volume control, yet there’s a second artificial sound that not only inexplicably intrudes on the music experience but is redundant of what I can already hear. Please tell me there’s a way to make the beeps go away, they’re harshing my mellow, offending my fellow listeners, and I think make the system sound like a cheap toy. 🤞
Hello friends, I have a problem with my Sonos Play 1. I tried to factory reset them as described on the official website, but I can't. When the buttons are pressed, the white indicator should flash, then white and orange, and after 10 seconds green. But the green light just doesn't appear or appear at all.Is there any way to reset the sonos play 1 using an app? It is to reset the speakers through the application, and not to reset the application itself.Thanks!
Hello. I am currently unable to play any track in my Plex music library through my Sonos S1 system. I can see and browse music fine, but all playback attempts fail with the message shown the title. Further, I am unable to cast to any Sonos device from the Plex app on Android or Windows.For an additional description of my issue, see this thread on the Plex forums:Error Streaming to SONOS - Plex Players / Streaming Devices - Plex ForumBased on errors generated in the Plex logs, this appears to be a TLS handshake issue with the Plex service. My issue is similar or identical to what several users have reported here on this earlier thread:Plex integration: "Unable to play '[track]' - the connection to Plex was lost" | Sonos CommunityHowever, I have been unable to resolve it.My Plex server is fully accessible outside my network. My router (eero) claims to support NAT hairpin, and I can see my Plex server from inside my network using my external ISP-assigned public IP address. I have deleted
Hi Folks, I’ll share some general advice about how Sonos products connect to your network, and the kind of network problems that can result in dropping rooms, to help you understand and solve some challenges with your Sonos system.Updated 21/4/23 2.4 & 5GHz bands (and WiFi 6)A few older Sonos devices will only connect to the 2.4GHz band, whereas most will connect to the 5GHz band broadcasted from your router. A full list of which devices will connect to 5GHz can be found here on our Supported WiFi modes and security standards for Sonos products page, under “Products that can connect to 5GHz WiFi networks”. Era 100 and Era 300 will connect to 802.11ax (WiFi 6) or 802.11ac (WiFi 5).Home Theatre products will not connect to 5GHz, as the 5GHz radio is reserved for talking to the surrounds and Sub(s).Sonos will perform best on 5GHz as it is faster, has lower latency and has less congestion. 2.4GHz still has it’s advantages, however, as physics dictates that it has a better range and a s
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