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Having trouble with your Sonos system in any way? Ask your questions here, and receive answers from other Sonos owners. The more detail you can provide, the better.

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What Sonos product is best for you? How do you expand your Sonos system? Have a Sonos tip or trick to share? Show off your setup and your products here.

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The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

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Sonos Voice Control

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Amazon Alexa and Sonos

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Google Assistant and Sonos

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For languages other than English we offer these forums.

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Sonos Nordic forum

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Have a chat with other Sonos owners. What's going on in the world of music and technology? What's playing?

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Wire connectionContributor I

Wire connection

Hi, Is Sonos speaker Era 100 works without a wireless network, connected only by cable to a smartphone?Thanks

Ale1911Contributor I

Google Assistant and Sonos

I use Google assistant to launch spotify contents on Sonos One.Assistant voice correctly repetes what I asked to play on Sonos, but nothing happens.The problem has appeared randomly. I try to reset everything but still not working

AA1986Contributor I

Controllers and Music services

Alarm not working

HelloI cannot see any recent threads on this but about 10 days ago my alarms have just stopped working altogether. have tried setting an hour before, radio, Sonos chime, set playlist etc but nothing seems to work. The time comes and goes and no music whatsoever from the Sonos. So frustrating as this used to be perfect before all the problems. Then the set timings had to be an hour before but it was at least functional. Now nothing

m66atjContributor I

Rear speakers to work with ARC in a Home Theatre set up

Hi Everyone, I have just upgraded my Playbar to an ARC as I bought some ACE headphones. At the moment, in my Home Theatre set up I am using 2 Ones as the rear speakers. I have been reading articles that lead me to think that I should swap the Ones for Play 3s. Is this a waist thing to do? Would it give me better sound? I already have the Play 3s so it won’t cost me anything. thanks in advance, Matt

dawnieCContributor I

arc +sub+2 play1s surround sound

I am having trouble getting the surround songs to work. I had to reset all the speakers, they are now connected as a ‘system’ but only sound comes out of the Arc. The tv is set up as dolby as are the apps, doesn't matter what tv channel or programme I watch, no sound. I have reset the speakers about 5 times - it seems to be since I got a new router. I've also had to set the router up as 2.4GHz to actually get them all to connect. Any ideas?

DavewetzContributor I

I have a sonos amp, arc, sun and 2 ones and have a turntable connected to the amp. This has worked in the past with essentially 2 systems connected ie the amp and then the speakers. Since the app has come out I have had difficulty with this and finding the speaker set up. The amp is there with line in but the speakers seem to have disappeared from the system. I have tried to reset these and they can’t be found. Has anyone else had this problem or something similar

DaneInHamburgContributor I

Sonos Amp two Passive and two Sonos One playing Stereo/Surround

Hi,I resently disconnected my Sound base and now connected my Amp with two passive speakers and two Sonos One. It works well in surround but is a bit annoying when I just want to listen to stereo from the passive speakers alone when playing music from other sources. I know I can go in the Sonos App and switch off surround manually but is there a way to set up two groups. One surround group with Amp+passive+2xOne always automatically switching one with the TV (Connected to Samsung 2024 model with HDMI Arc) and then another group with just the Amp and the two passive speakers for when I play music without the TV. I have two other Sonos speakers in the kitchen and in the dining room.BrgdsClaus

eagleshoreContributor I

Components and Architectural

Sonos skipping songs/stops playing songs

Like many others, I have had issues with the new Sonos skipping songs and stopping play altogether. The answers given on this forum don’t appear to have fixed the issues, at least in my case, but I finally tried something that seems to have helped the issue. I post it here since it seems all the forum questions regarding this issue have been closed.My network has a Linksys router, with a Beam located 3 feet from the router (wireless connection), and two remote speakers located 10-15 feet from the router, so signal strength is very strong. Re-booting everything did not help. Finally, I logged into the router and found the Sonos device on the network. The Linksys router I have allows up to three network devices to be give higher priority, so I gave the Sonos device high priority on the network, and the skipping is improved, but not totally eliminated. It’s barely usable at this point.So I agee that the song skipping issue is network related, but something needs to be done in the new Sono

SacredWritesContributor I

Unsupported Configuration

I keep having this notification. I wish Sonos had more setting options in the app. More features more functionality. This however has been going on for a month with seemingly no fix.

BL8000Contributor I

Pioneer DDJ-SX > Connect > Playbar

Same question came up a few years ago in this support channel. Updating seemed to have resolved the issue for him but it dosnt seem to be for me. Anyone experiencing the same issue or have a solution for this? GOAL: Pioneer DDJ-SX > Connect > Playbar

Wire connectionContributor I

Wire connection

Hi, Is Sonos speaker Era 100 works without a wireless network, connected only by cable to a smartphone?Thanks

Ale1911Contributor I

Google Assistant and Sonos

I use Google assistant to launch spotify contents on Sonos One.Assistant voice correctly repetes what I asked to play on Sonos, but nothing happens.The problem has appeared randomly. I try to reset everything but still not working

WickedDNAContributor I

Grouping 3 Speakers...

I’ve been using a single Play 3 and two One SL as two separate groups in the same room to create a 2.1 surround sound. Adjusting the volume balance manually is a pain.Is there a way to put all three speakers in a group together? ...and if not, why not?

AA1986Contributor I

Controllers and Music services

Alarm not working

HelloI cannot see any recent threads on this but about 10 days ago my alarms have just stopped working altogether. have tried setting an hour before, radio, Sonos chime, set playlist etc but nothing seems to work. The time comes and goes and no music whatsoever from the Sonos. So frustrating as this used to be perfect before all the problems. Then the set timings had to be an hour before but it was at least functional. Now nothing

MickeyBlueContributor I

Controllers and Music services

Spotify not listed as a Content Provider

Spotify not listed as a Content Provider to add. Why is that? Also, from Spotify App when selecting a Sonos Speaker, nothing actually plays. Using Apple Music works flawlessly. Why?

m66atjContributor I

Rear speakers to work with ARC in a Home Theatre set up

Hi Everyone, I have just upgraded my Playbar to an ARC as I bought some ACE headphones. At the moment, in my Home Theatre set up I am using 2 Ones as the rear speakers. I have been reading articles that lead me to think that I should swap the Ones for Play 3s. Is this a waist thing to do? Would it give me better sound? I already have the Play 3s so it won’t cost me anything. thanks in advance, Matt

dawnieCContributor I

arc +sub+2 play1s surround sound

I am having trouble getting the surround songs to work. I had to reset all the speakers, they are now connected as a ‘system’ but only sound comes out of the Arc. The tv is set up as dolby as are the apps, doesn't matter what tv channel or programme I watch, no sound. I have reset the speakers about 5 times - it seems to be since I got a new router. I've also had to set the router up as 2.4GHz to actually get them all to connect. Any ideas?

DavewetzContributor I

I have a sonos amp, arc, sun and 2 ones and have a turntable connected to the amp. This has worked in the past with essentially 2 systems connected ie the amp and then the speakers. Since the app has come out I have had difficulty with this and finding the speaker set up. The amp is there with line in but the speakers seem to have disappeared from the system. I have tried to reset these and they can’t be found. Has anyone else had this problem or something similar

DaneInHamburgContributor I

Sonos Amp two Passive and two Sonos One playing Stereo/Surround

Hi,I resently disconnected my Sound base and now connected my Amp with two passive speakers and two Sonos One. It works well in surround but is a bit annoying when I just want to listen to stereo from the passive speakers alone when playing music from other sources. I know I can go in the Sonos App and switch off surround manually but is there a way to set up two groups. One surround group with Amp+passive+2xOne always automatically switching one with the TV (Connected to Samsung 2024 model with HDMI Arc) and then another group with just the Amp and the two passive speakers for when I play music without the TV. I have two other Sonos speakers in the kitchen and in the dining room.BrgdsClaus

eagleshoreContributor I

Components and Architectural

Sonos skipping songs/stops playing songs

Like many others, I have had issues with the new Sonos skipping songs and stopping play altogether. The answers given on this forum don’t appear to have fixed the issues, at least in my case, but I finally tried something that seems to have helped the issue. I post it here since it seems all the forum questions regarding this issue have been closed.My network has a Linksys router, with a Beam located 3 feet from the router (wireless connection), and two remote speakers located 10-15 feet from the router, so signal strength is very strong. Re-booting everything did not help. Finally, I logged into the router and found the Sonos device on the network. The Linksys router I have allows up to three network devices to be give higher priority, so I gave the Sonos device high priority on the network, and the skipping is improved, but not totally eliminated. It’s barely usable at this point.So I agee that the song skipping issue is network related, but something needs to be done in the new Sono

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