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Rel_axContributor I

spatial audio support through airplay 2

Apple officially released Spatial Audio support to third parties for airplay 2. Does the Sonos team have a plan to implement this feature and if so what is the rough timeline for this? I love the sound of Spatial Audio on my pair of era 300s but don’t enjoy having to use the app to do so. I’m prepared to take them back and wait until this feature works with airplay 2. I don’t want to have to though, so a fast follow for this feature would be a high priority for me.

Sooonosuser33Contributor I

General feedback and conversation

Feature Request: Automations

Would be really nice to add an “automations” feature to the Sonos app so that you could schedule songs/playlists throughout the day and week. currently I’m having to use the alarm feature to accomplish this and it’s not ideal set all and it is more of a workaround.. it’s a little bit buggy, there’s a limit to how many alarms you can set. Often times it doesn’t play the song or playlist it defaults to the Sonos chime. Currently my only other options would be to use some sort of third-party application Which is also not ideal. Please consider adding this new functionality to the Sonos app. Thanks!

HoddyRPContributor I

Components and Architectural

Sonos fails to find devices , or let me setup a new network after I changed Internet suppliers and therefore router

Sonos fails to find devices , or let me setup a new network after I changed Internet suppliers and therefore router. This after the sonos app not finding my music for 6 months is very frustratingI have searched a bit on google for a solution, but so far no help. My phone app aks me to add a speaker or component, but then says wifi isnt connected, connect to a wifi, . There is no way to get to settings to try there.If I go to help centre it does give me an update network button, but when I try that it tries to do one device at a time, but cant find any devices, probably because it is looking on the old network. I have tried switching 3 of my 4 speakers off, connecting one via ethernet to the new router and then resetting this one, but it has made no difference. Why is there not an option to just update your network regardless of your speakers. I am stuck in a loop I cant get out off, which presumably renders my speakers as binnable. If there is no simple solution anyone on here Know o

MMNZSContributor I

Theatre and Sound Room

I am an electrician. I have a customer that would like to set up a 30 x 16' room as both his ultimate TV theatre and music listening room. The walls are drywalled so moving speaker wire around is not an option but could be used around the TV (if needed). I have been asked to add receptacles around the room where speakers are needed at the speaker height. Can you suggest the best setup and heights for speakers in this situation. I've suggested the Arc mounted under the TV, a Sub 4 on floor under the TV and two Era 300 for rear. He is suggesting we also need two front L and R speakers as well. Any help with a proven setup would be appreciated.

ChrisHolzerContributor I

(Feature Request) Arc Ultra - needs volume control for center channel

Right now I almost regrett to have moved to a Sonos ARC Ultra + Sub + 2xERA300 setup as the center channel of the Arc Ultra overpowers the left and right channels which means that you have almost no directional stereo effect from the front.The center channel is at least 5bB louder than the left an right channels, you can notice this easiely by playing a surround sound test video which you would usually use to finetune the channel volumes when using an AVR.We need an option to change the center channel volume of the Arc Ultra to actually hear the left and right channels.Trueplaytuning does not change the current behaviour, speech enhancement makes it worse.

Seagull999Contributor I

line-in and TV in conflict

I have a Sonos system consisting of a Beam, which handles my television output, and two Sonos Ones serving as surround speakers. It’s been working splendidly, but recently I purchased a Sonos Era 100 to connect my CD player via its line-in. This has introduced issues that I'm struggling to resolve. If I play the CD player through the Era 100 alone, it’s perfectly acceptable, albeit a bit limited. However, attempting to play it through the entire system creates a problem when I next switch on the television. Either there’s no sound at all, or there’s a peculiar echoing conflict where the TV speakers and the Beam fail to synchronise. All I really want is to play CDs when I fancy listening to them and watch television when I wish to do so, with the system understanding which input I desire at any given time. Have I inadvertently created an impossible conflict, or is there a solution? Can anyone assist me, please?

zb411Avid Contributor I

TruePlay Error with Home Theater Setup

Hello - I’ve set up my Arc Ultra with 2 Era 300s as surround speakers and a sub 4. Everything is aligned from a home theater perspective in the app but I can’t get TruePlay to work. I go through the steps and it plays all the test tones but then I get an error message as shown below. I’ve tried deleting and reinstalling the app with no success. Have tried it multiple times and still get same error. Using my iPhone 16 Pro. Any suggestions on how to fix? thank you

Nick1878Contributor I

Advanced setups

Connecting Turntable to Era 100

I own two Sonos One’s. I have started buying vinyl, and just this week invested in a moderately priced blue tooth turntable. I now learn that these speakers are not compatible. Hey ho. I therefore purchased an Era 100, and the Sonos Line-in adapter. These both arrived today. Excitedly I followed the set up instructions, however I still cannot connect the turntable to the new speaker. The only leads coming out of the record player are the red and white jacks, and two does not go into one, neither hack fits the line-in. Sonos have been useless. I fear I am going to have to send my purchases back.Any help/insight would be much appreciated.TIA Nick

jvh2Contributor I

Volume Control Issue on Sonos Arc Ultra combined with TV & Fire TV Stick

Hi there!I’m new to Sonos and have my system for a few days now. I use an Arc Ultra with Era 100 as surround and Sub 4. The Arc Ultra is connected to the Sony TV via HDMI eArc. A Fire TV Stick 4K is connected directly to the TV HDMI-In without any adapters.The following problem: The Arc Ultra somehow seems to interfere with the signal from the Fire TV Stick remote control and also the TV control. When the Arc Ultra is connected, you have to hold the remote control extremely close and very directly to the TV or soundbar to switch the TV on and change the volume, otherwise nothing happens. The navigation buttons up/down/left/right, on the other hand, work instead well and theoretically also much further away / in another room – really strange.The Arc Ultra is located around 15cmin in front of the TV. I’m sitting 2.5 meters in front of the TV. The “Use IR” and “IR Repeat” settings are activated in the home theater settings in Sonos App. I had already turned it off once as a test, but that

toyboyChromatic Producer II

Sonos App Build 80.18.27 Shows Arc playing 5.1

I’m watching a movie on Plex which shows it’s Dolby Digital Plus 5.1 and I’m sure it’s only stereo and the same thing watching YouTube videos. I'm sure those are also stereo. I’m wondering if I have a setting messed up in my App. Any ideas?

StressedalContributor I

arc ultra and sub4 - low volume when playing music through sonos app

Hi recently purchased the above, although the sound through the HDMI is very good and full, I have found the quality of sound is lacking when playing music through the Sonos app.In order or get a decent amount of sound, the vol needs to be at around 80 (my play 5 second gen) would not need this amount of vol.The sound is also very thin sounding with little midstageI have spoken to tech support online, who are unable to find any issues, just tell me to fiddle about with the EQ and suggest I telephone their support.Anyone else come across this issue and if so what was the resolution? thanks

Rel_axContributor I

spatial audio support through airplay 2

Apple officially released Spatial Audio support to third parties for airplay 2. Does the Sonos team have a plan to implement this feature and if so what is the rough timeline for this? I love the sound of Spatial Audio on my pair of era 300s but don’t enjoy having to use the app to do so. I’m prepared to take them back and wait until this feature works with airplay 2. I don’t want to have to though, so a fast follow for this feature would be a high priority for me.

Corry PSonos Staff

General feedback and conversation

Your feedback on the new Sonos App

Hi EveryoneWe moderators of the community - @Corry P, @Jamie A & @Sotiris C. - wanted to take an opportunity to explain some of what is currently happening on the community.First of all, we value all the feedback you are providing about the new Sonos App. We hear you. Feedback is coming in fast and thick, however - for understandable reasons - and to be frank, we are having trouble just keeping up with it all. For this reason, some topics that have not yet been replied to will go unanswered. We will, however, do our best to amalgamate some of these separate threads into bigger, related threads (such as one big thread for Alarm complaints and another for Queue Management) to be answered en-mass. The threads that are feedback on other aspects of the new app will be merged with this post.Threads that describe issues such as missing rooms and app crashes (those that are not just feedback, in other words) will be answered, as will threads not relating to the new app in anyway, but these

Sooonosuser33Contributor I

General feedback and conversation

Feature Request: Automations

Would be really nice to add an “automations” feature to the Sonos app so that you could schedule songs/playlists throughout the day and week. currently I’m having to use the alarm feature to accomplish this and it’s not ideal set all and it is more of a workaround.. it’s a little bit buggy, there’s a limit to how many alarms you can set. Often times it doesn’t play the song or playlist it defaults to the Sonos chime. Currently my only other options would be to use some sort of third-party application Which is also not ideal. Please consider adding this new functionality to the Sonos app. Thanks!

HoddyRPContributor I

Components and Architectural

Sonos fails to find devices , or let me setup a new network after I changed Internet suppliers and therefore router

Sonos fails to find devices , or let me setup a new network after I changed Internet suppliers and therefore router. This after the sonos app not finding my music for 6 months is very frustratingI have searched a bit on google for a solution, but so far no help. My phone app aks me to add a speaker or component, but then says wifi isnt connected, connect to a wifi, . There is no way to get to settings to try there.If I go to help centre it does give me an update network button, but when I try that it tries to do one device at a time, but cant find any devices, probably because it is looking on the old network. I have tried switching 3 of my 4 speakers off, connecting one via ethernet to the new router and then resetting this one, but it has made no difference. Why is there not an option to just update your network regardless of your speakers. I am stuck in a loop I cant get out off, which presumably renders my speakers as binnable. If there is no simple solution anyone on here Know o

sowensContributor I

Controllers and Music services

Advertising in the app

Is there a way to disable in-app advertising? Every time I open the app, there is an add right in the middle of the screen. This space should be utilized for my most commonly used features. Can you please make the advertisements opt-in? Or at least move them away from the most precious real estate in the application? I promise you, they are having the opposite effect of making me want to buy more of your products.

MynaamContributor I

Controllers and Music services

Sleep timer missing, again

I applied the latest update on April 9, 2025. The sleep timer is yet again missing. Moderator edit: Removed picture containing Sonos ID and no useful info.

MMNZSContributor I

Theatre and Sound Room

I am an electrician. I have a customer that would like to set up a 30 x 16' room as both his ultimate TV theatre and music listening room. The walls are drywalled so moving speaker wire around is not an option but could be used around the TV (if needed). I have been asked to add receptacles around the room where speakers are needed at the speaker height. Can you suggest the best setup and heights for speakers in this situation. I've suggested the Arc mounted under the TV, a Sub 4 on floor under the TV and two Era 300 for rear. He is suggesting we also need two front L and R speakers as well. Any help with a proven setup would be appreciated.

ChrisHolzerContributor I

(Feature Request) Arc Ultra - needs volume control for center channel

Right now I almost regrett to have moved to a Sonos ARC Ultra + Sub + 2xERA300 setup as the center channel of the Arc Ultra overpowers the left and right channels which means that you have almost no directional stereo effect from the front.The center channel is at least 5bB louder than the left an right channels, you can notice this easiely by playing a surround sound test video which you would usually use to finetune the channel volumes when using an AVR.We need an option to change the center channel volume of the Arc Ultra to actually hear the left and right channels.Trueplaytuning does not change the current behaviour, speech enhancement makes it worse.

Lexie ZielContributor II

Era 100s firmware update not installing on one speaker from a pair

Hi,question. Did anyone notice that their paired Sonos Era 100s (or possibly 300s) did not update properly?the app said I had firmware update for my devices (shame it does not list which devices, as for example my current WiFi setup includes a sub as well). The notification does not say what is being updated and there is no link to a post but, fine, I can spend time searching for a post when I’m Ona. Bathroom break, right? (I’m being a bit sarcastic here, though in reality, I can live with that unless something starts to act fidgety after the update).but, my system supposedly updated and now it shows that only one Era 100 has the current build installed. Pushing for updates within the app only gives me “your system is up to date” response - which is not true.I did restart the speakers and the sub - disconnected form power supply and let them rest for a bit. I checked internet connection. And?still, as visible on my screenshot, one 100 remains using the older firmware.Sure, I could unpa

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