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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

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GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
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GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
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6431 Topics
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cataleptContributor I
asked in Home theater
Error 1000

For more information and steps to try, please see this support article:  Error 1000 when updating Sonos Hi, I wanted to add the last element to my Sonos set (SUB + 2x Era 300), - Arc. I get to the point of updating the software and I get "Error: 1000". And so on. I've already tried factory reset and moving closer to the router. It's always the same. Maybe you have some ideas or similar experiences?

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5 months ago
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LM404Contributor I
asked in Home theater
Arc Ultra + Era 100 Surrounds

Arc Ultra and Era 100’s  Anyone else have this setup and noticing that the Era 100’s as rears are doing less work with the Arc Ultra when compared to the standard Arc? I’m barely noticing any audio coming from the rears even with the surround volume turned up to maximum.  I swapped my original Arc back with the Era 100 surrounds and tested the same Atmos movies on the Arc and the Arc Ultra, and there is a significant difference/reduction in the signals being sent to the Era 100’s in the rear channels with the Arc Ultra.  Increasing the “TV Level” setting for Surround Audio in the Sonos app increases the front surround volume coming from the Arc Ultra but the signals coming out of the ERA 100 rears are almost non existent.  Is this behavior the result of how the Arc Ultra processes surround channels, and should be considered normal operation?

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42 minutes ago
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Thomaslassen76Contributor I
asked in Home theater
sound quality beam gen 2

Lately I have noticed annoying vibration or ressonance especially from voices or talking. I have owned the beam for 3 years and the problem is recent, so something has happened. Any ideas?

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Pools-3015
1 hour ago
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KylanXContributor I
asked in Home theater
Stereo / Left and Right Channel Bug?

Hello :) I currently own the Sonos Arc Ultra. This is my first Sonos product. I have already asked google about my problem and searched here in the forum but have not found anything suitable.My left and right speakers are extremely quiet. I first noticed this when I was watching normal TV. There were two channels that were broadcasting "Stereo PCM" according to the Sonos app. I had to turn the volume up from 10 to 20-26 so that I could hear anything at all. Then I turned on a 5.1 Dolby test video on YouTube to test the whole thing. I immediately noticed that as soon as the sound moved from the center to the left and right speakers, the volume was half as low. However, the Sonos app displayed 5.1. This leads me to the conclusion that it is only due to the left and right speakers.I have already swapped HDMI cables. Switched everything off, restarted and checked all settings 3-4 times... Soundbar has already been replaced once because of the error. No improvement. Interestingly, I didn't

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1 hour ago
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Anti-SpeakerCableContributor I
posted in Home theater
Full Gamut of DTS support

 I will post this everyday until it happens. PLEASE MAY WE HAVE THE FULL GAMUT OF DTS SUPPORT!!?!!?   

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jgatie
1 hour ago
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Bose2025Contributor I
posted in Home theater
speaker da incasso per soundbar arc ultra

Salve, è possibile collegare gli speaker da incasso (per controsoffitto) alla soundbar arc ultra con connessione Bluetooth e senza un amplificatore dedicato? Eventualmente, quanti speaker posso collegare?grazie 

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1 hour ago
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RedpmacContributor I
asked in Home theater
DTS Conversion Audio Output on Xbox

I’ve recently bought Era 300s for use as rear surrounds but have discovered that they won’t work with most of my 4K discs as the audio is DTS rather than Dolby Atmos.  My 4K player (Panasonic UB820) doesn’t seem to have any option to convert the audio to Dolby but my Xbox Series X does. My question is what are the best settings to choose on the Xbox to get the best results for DTS discs.  Do I select Dolby Atmos or 5.1 uncompressed or Dolby digital?  As an aside, am I correct in saying that the UB820 can’t convert audio? Any help appreciated, thanks.

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2 hours ago
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KennnnnnnContributor I
asked in Home theater
amp

Mijn systeem bestaat uit de arc, sub en de amp met 2 plafondspeakers.  als ik mijn tv aansteek, kan ik automatisch via de arc geluid horen. Dan kan ik in de app de amp met de speakers aanduiden. Na enkele seconden komt er daar ook geluid uit. Maar soms valt het geluid uit van de 2 speakers, en komt dan plots terug. De arc heeft dit probleem niet. Wifi is sterke verbinding op de app dus dit kan het probleem niet zijn.  iemand info hierover ?  Moderator Edit - Translation by Google:My system consists of the arc, sub and the amp with 2 ceiling speakers.  When I turn on my TV, I can automatically hear sound through the arc. Then I can indicate the amp with the speakers in the app. After a few seconds, sound comes out there too. But sometimes the sound from the 2 speakers cuts out and then suddenly comes back. The arc does not have this problem. Wifi is a strong connection on the app so this cannot be the problem.  anyone have info about this?

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Corry P
3 hours ago
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KyloRayContributor I
asked in Home theater
Problem with Sonos Ray not detecting new TCL Google TV remote

Hello, I have followed the troubleshooting notes from Sonos, and my new TV remote is not being detected by Sonos Ray. Help please!TCL Google TV 2023 + new Sonos Ray.

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5 hours ago
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danmas94Contributor I
asked in Home theater
No sound when playing atmos from Apple tv

My setup: Sonos beam 2 → connected to hdmi eArc on TCL tvApple tv → connected to normal HDMI Cec enabled If the sound format is set to Dolby atmos (as it is by default) on my apple TV, there is no sound from the speakers. If I change it to Dolby digital 5.1 it works (although, sometimes it suddenly disappears and I have to change the sound format back and forth again to make it work).Does anyone know how to make the Beam output dolby atmos from apple tv? Does anyone else have problem with the sound suddenly stop working when the Beam is connected to an apple tv?

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controlav
5 hours ago
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SunandmoonContributor I
asked in Home theater
Connecting Projector to Arc Ultra via HD Fury Arcana 2

Hi everyone, I have recently upgraded my system with Sonos Arc Ultra and two ERA 300. In order to connect to my projector BENQ 2700 i (no eARC but 2 HDMI ports that supports audio return) I also got a HD Fury Arcana 2 8.1 . In my initial set up I get sound from the Arc Ultra and ERAs when streaming music. I however can not get sound through the Arcana  when connected to the projector (or TV).  When I first initiated setting up the ARC to projector (TV) it refused as it could not connect to CEC.  Sonos support was unhelpful and informed me that Sonos is primarily developed for TVs and they were unable to help.  I therefore bought a small Phillips TV (24PHS6808/12) with CEC which I plan to return after successful setup with my BenQ projector. The ARC then concluded TV set up and confirmed that ArC Ultra was connected to to the TV. I hoped that this golden handshake would solve my problems. I did however  not get any sound from the ARC even though I checked TV settings and have activated

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melvimbe
7 hours ago
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ZentoukaContributor I
asked in Home theater
Position era 300 en surround

Bonjour à tous,Je souhaite passer mes enceintes Era 300 en configuration surround et j'aurais besoin de vos conseils. Mes oreilles se trouvent à environ 40 cm du mur arrière et sur le côté. Est-ce que cette distance est trop proche des haut-parleurs ?De plus, pensez-vous qu'il est préférable d'opter pour des pattes de fixation fixes ou pivotantes ?Merci d'avance pour votre aide ! Moderator Edit - Translation by Google:Hello everyone,I would like to switch my Era 300 speakers to a surround configuration and I would like your advice. My ears are about 40 cm from the back wall and to the side. Is this distance too close to the speakers?Also, do you think it is better to go for fixed or swivel mounting brackets?Thank you in advance for your help!

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Corry P
7 hours ago