Home theater

I can’t get my sub to hold the setting I set it to. Each time it defaults to zero for cross over. And regardless of what I set. It does not sound any better.  I have unplugged and powered my amp up. I have done the same to my sub.  I have run true play again. All the equipment is up to date and has most recent updates   

I have a Sonos Arc Ultra in a group with a sub and two Sonos One speakers. If I bought a Sonos Amp, could I add that to the group to play two more speakers, which are not Sonos speakers?I have heard this could lead to a TV audio delay of about 75 milliseconds? If this is true, can I adjust for this in the Arc Ultra's settings?

We have an ARC Ultra installed along with a SUB and AMP.  The ARC, every now and then, lowers its volume by itself to 15. We don't have a control system, just the TV. Has anyone seen this before? 

I've gone through all the universal control settings on my LG TV and selected optical and Sonos as the manufacturer. I've turned off SIMPLINK (LOL btw) and auto device detection. I've successfully gone through the remote control setup (TV had to be off to get that to work) on the Sonos app. The LG "magic remote" just refuses to work when the TV is on. Why would LG make it specific to the point you can select Sonos as the manufacturer if it just reverts back to RF/WIFI or whatever when the TV is on? I found some trick that if you hold the back and home button for 5 seconds it disconnects the remote smart features, at which point it does actually change the Sonos volume, but then the remote just reconnects when you hit okay. Am i doing something wrong or is this just a lost cause?

Just read a very helpful thread on ERA300’s ceiling mount Vs In ceiling ….. I have the same issue. Probably easier than the OP on that thread. We have a rectangular room. But with a large triangular corner in glass. Long story, looks nice etc but not ideal for placing speakers.The front viewing wall is perfectly symetrical and has just been rewired so TV, sound bar and other components are perfectly centered as is the viewing settee. The viewing settee has a left hand and right hand 2 seater settee perpendicular to the main viewing settee.So everything is front is peachy. But the rear means the ERA 300 RHS would be over the arm if wall mounted. Not ideal. The LHS one not a problem. Can use floor stands but I’m thinking ceiling mounted on a Flexson and use SW in app to invert the sound? The flexson appears have a long reach such that it could be in a proper position in line with the Arc Ultra.This is the Flexson ceiling mount in question. not the prettiest but maybe works.Install is no

Just purchased an LG OLED B5. I have a slight hearing impairment and routinely listed through my Sennheiser RF 175 headphones(connected to tv through Optical).However, at times I would like to have my guests get audio from my Arc setup, connected through eARC.Is there a device that would allow both audio sources to work simultaneously?TIA

this is our small theatre room, approximately 4m x 4m with a 85 inch tv. I want the most immersive experience. I’m thinking a Sonos arc and sub, but don’t know what to do about rears as the couch is up against the wall. Do I do era 100s or 300s, do I do stand mounts, wall mounts or ceiling mounts. just after some advice 

I have had a Sonos Beam Gen 1 in my living room for quite some time. It is connected to my Samsung TV via HDMI ARC and connected to my network through Wi‑Fi. I am using a 2.4 GHz Wi‑Fi network. The Beam works fine on its own.Recently, I purchased two Sonos Era 100 speakers with the goal of using them as surround speakers with the Beam.When installing the Era 100 speakers through the Sonos app, I initially receive a message stating that the Era 100 has been added but may not be visible in the system. The app then advises me to unplug the speaker and reconnect it. This is indeed the case: after the first installation, the Era 100 does not appear in my list of devices.When I set up the Era 100 again, I am asked to confirm that the speaker is working by pressing two touch controls. After that, the Era 100 speakers do become visible and function normally either as standalone speakers or as a stereo pair.The problem occurs as soon as I add the two Era 100 speakers as surround speakers to the

i recently purchased the sonos arc ultra and era300 speakers to create a home theater system when grouped together i get sound from the arc speaker and one of the era 300 the right rear but no sound from the left, if i disconnect all of them from the grouping i get sound out of all of them but loose dolby atomos effect

I recently bought several speakers, including the Arc ultra, sub 4, and 2 era 300s. I have those working together in a group for my home theatre, but I would also be able to play music from my phone, and exclude the arc. Is it possible to have a tv setup, and a separate music setup?

Im losing my mind over this issue. Its been several hours per day for four days including with Sonos support and no luck. I have a new Arc Ultra connected to a new Sony Bravia 8 II television via the TV eARC port using the HDMI cable included with the Arc Ultra. I have read for hours and tried everythign I read to get sound to come out of the arc ultra. Ive tried many different Sonois app and TV settings and different combos and many, many reboots of both products. I do not have any other HDMi or other port being used on the TV.  Sonos support say I need an eARC to HDMI adapter?? What is this? The support tech seemed to get annoyed when I was asking anythign about the adapter. All my research shows the tv and soundbar are eARC as is the HDMI cable included with the Arc Ultra. I dont see any adapters online, only extractors which seem to only be used if one of the products is not eARC. Anyone using the arc ultra with a Sony Bravia 8 II?Or, anyone who understands why I would need an extr

I just want to check before installing the newer Beam Gen 2 that I have the steps correct, my current setup is Beam Gen1 with play:1 speakers as rears and a sub mini. I will be selling the Gen 1 beam once it's replaced. 1. Remove rears and sub from 'Living Room'2. Remove Beam and factory reset or transfer ownership? 3. Add new Gen 2 beam to 'Living Room'4. Re-add rears and sub to 'Living Room'Please let me know if I've missed anything or if there is a simpler way of doing it.Thanks, Andy. 

Hi,so I finally solved my Sonos troubles with sound via FuryHD Vrooom. Well spent 600 bucks.  Now the whole family would like use the setup.  Source is Apple TV or Panasonic UB9000. Projector is JVC NZ7.  So no ARC or eARC. Parents do not have smart phone. They are literally sending me SMS to change the volume if I am out of cinema room.  How to control Sonos volume without smartphone with HD Furt instead of eARC?

My Samsung TV eARC hdmi connection is currently in my cinema processor, allowing theatre sound.I don’t use it all the time and I’m not happy with the standalone TV sound so I want to add an Arc Ultra.To get Atmos from the Arc I need to use a eARC connection from the TV.How do I get my TV eARC connection to feed BOTH the cinema processor and the Arc soundbar?Looking for solutions that work for others who have encountered this type of issue.

Please share any eArc hdmi splitters that worked for you. Everyone was talking about Arkana, I’ve tried it, payed 400 usd with taxes, then spent several weeks trying to fix sound interruptions, changed tons of cables, trying all recommendations, but had to give up on that one and now looking for other options.There are plenty opt of hdmi splitters on Amazon, so would be great if anyone had success with any and will recommend.Thank you!

I’ve had my Beam 2 connected to the ARC port of my TCL 65S425 for a while without issues and then I broke everything and can’t fix it. The volume controls for my universal remote were really slow and didn’t always work at all, so I decided to set up the remote with the Beam over IR. Seemed to work fine for a little bit - I don’t seem to have a way to make the TV stop responding but it didn’t really matter. Then maybe just a few days in, it started resetting the volume to 15. Restarted, unplugged, etc., the TV and the Beam several times in different orders and looking through every menu I could find for help and nothing. I couldn’t find a way to undo the remote setup. Eventually I decided to do a factory reset on the Beam, and it’s still there blinking green at me like a demonic sob. It’s still in my app as ‘Not Connected’ and I don’t see a way to actually wipe it AND when I click Add Speaker or Component, nothing happens. Also I have a sub mini which now says Speaker Missing From Room

Beam turns itself.off

My home theater setup is Philips 55inch tv, Ultra Arc, sonos Sub and 2 era 100 speakers for the rear. Since the problem with the arc and apple tv working together with atmos with my 10 year old tv, Im looking for a replacement for my tv. I have had it with resetting all the time for good sound. Only…..every where I look there seem to be a problem with the Arc and the Apple TV together for using Atmos and sound in general.  Is there a recommendation for a good 4k tv where they all work together smoothly?

Hello Sonos Community,I’m looking for some advice on the ideal wall-mounting locations for a pair of Era 300s that I’ll be using as surrounds with my Sonos Arc in my open-plan living area.Current setup:Sonos Arc mounted under the TV TV located on the top wall of the attached floor plan Planning to add a pair of Era 300s as surrounds No Sub (yet)I’ve attached my floor plan for reference.A few things that may affect placement:The living room is part of an open-plan kitchen/dining area. The main sofa will be facing the TV in the living area. There is no rear wall directly behind the seating position. There is a bulkhead above the kitchen cooktop that houses the air-conditioning system.Thanks in advance! 

Currently have an Era 100 on its own and looking to upgrade to a home cinema setup. I’m looking to buy a Sonos Ray and then a Sonos Era 100 SL. Can I use my current Era 100 and the soon to be bought Era 100 SL and pair them together as rears? 

Sonos Arc Ultra – Unable to Check for UpdatesI’m looking for help with a Sonos Arc Ultra that was working normally but now cannot complete a required update.BackgroundArc Ultra and Sub Mini were previously working correctly via HDMI eARC. TV detected the Arc Ultra properly. Dolby Atmos/Dolby Digital status was visible in the Sonos app. The system sat unused for several months.Current IssueThe Sonos app immediately prompts:“Update Required”When I try to update, I always get:“There was a problem checking for updates. Try again later.”The app won’t let me access most settings because it redirects to the update screen.Troubleshooting PerformedNetworkVerizon FiOS internet is working. Confirmed Wi-Fi internet access on iPhone. Sonos system status page shows no outages. Rebooted router.Arc UltraPowers on normally with solid white LED. TV audio works. Appears in the Sonos app as “Living Room.” Discoverable by the app with no signs of hardware failure.Ethernet TestConnected Arc Ultra directly t

I’ve just replaced my Arc with the Arc Ultra in my home theatre set up (Arc Ultra, 2 x Era 300’s 1 x Sub mini) I just unplugged the Arc and plugged the Ultra into the same leads. Added the Ultra in the app, all ok. Now I can’t add the Era 300’s or the Mini. I have removed them from the original Arc set up, powered them off and rebooted the router and my phone, but still showing as not connected so I can’t addd them to the Ultra.

Trueplay works on individual components of my system. But when I create the home theater set up, I cannot get Trueplay to initiate. I am able to do the first balancing step but the final Trueplay walk around the room step does not begin.  Error says unable to perform Trueplay at this time. Try again later.