Amazon Alexa and Sonos
Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.
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So you’ve read all about [url=https://en.community.sonos.com/forum-228971/alexa-now-playing-on-sonos-6791301]Amazon Alexa working with Sonos[/url] and you want to know more. Here’s a rundown of how the integration works. Your Amazon Alexa devices are listening for you to say the wake word, “Alexa”. When they hear that word, the microphones record what you say and send the audio to the Amazon Alexa cloud to be translated. That voice line turns into a string of text. The Amazon protocols determine if it’s meant for Amazon Alexa or for a Sonos player. If it’s for Sonos, that text is then sent directly, and securely, over to the Sonos cloud to be turned into a command using our own codes. Finally, the Sonos intended command goes down to the system. Want to try it out? Here are [url=https://support.sonos.com/s/article/3514]some fun commands[/url] to try. I like starting with: “Alexa, play some salsa in the kitchen.”
I am struggling to connect my Sonus Play 3 with Alexa. Does anybody have any ideas ? Both the Sonus and Alexa app are up to date (Software) I have enabled the Sonus Skill in Alexa and linked the account. I have a dedicated Alexa device to use but I cannot find the Sonus via the Alexa app.Is it even possible on an older speaker like the Sonus Play 3, Ive been advised it is but cannot get it to connect. Ive also disabled and enabled the Sonus skill in the Alexa app with no joy.
Hi, I recently purchased the Nest Doorbell (battery) version, it automatically announces when the doorbell is pressed to every device in my house (this is the expected behaviour). I then started manually stopping services from receiveing this notification in the Google Home application by setting those devices to “Do Not Disturb”. However, my Sonos devices (of which I have three serate instances (Beam + 2 Sonos Ones”, Sonos One outdoor (under a patio), Sonos One outdoor (under another patio)) do not provide me an option to set a “Do Not Disturb” for announcements (or broadcast messages). I do not want my outdoor speakers to announce someone is ringing the doorbell. I contacted Google help first and they said to contact Sonos. This thread is the same issue as outlined in this thread from ~1 year ago
When my Sonos Beam volume is set a comfortable level for watching tv and I ask Alexa a question, the volume of her response is too low. I am unable to hear the answer. If I raise the volume of the Fire Cube it doesn’t change the volume on the Beam. If I raise the volume of the Beam I can hear her response, BUT the volume is WAY too loud to watch tv..
Hi allI have a 6 Sonos One plus 1 Move setup at home. Started building that in 2018 because it integrated all room audio from Spotify perfectly with Alexa all my smart home needs. Everything has worked smoothly for almost 5 years.Last weekend I went to disable Alexa from my speakers to troubleshoot a Spotify playback issue. Disabling & enabling Alexa has been a trivial matter during my 5 years of using Sonos. This time the matter escalated however. Alexa can not be enabled on any of my speakers anymore.I only see “Alexa is not available in your country” error message now. Has anyone seen this problem lately or better yet… solved it?
Respected Sonos Team,I’m Big fan of urs.I want to use- The Fire StickTV 4k Max which is kept in the projector is in the HDMI Port for video output. And I would obviously do that by keeping the Beam 2 away from the projector. So will the Bean2 be able to connect via Alexa to the firestick on the projector when you put it away?please tell the use for Projector + The Fire StickTV 4k Max + Beam 2I can't use wire from beam 2 to projectorthanks, 😓 please help asap!!
Hi all,First post on the forum and relatively new to the Sonos ecosystem.I’m currently in the process of converting an outbuilding into a games room. I’m deeply entrenched in the Amazon Echo / Alexa ecosystem, and have the devices throughout the house.I’m planning on mounting a Sonos One SL in each of the four corners of the outbuilding, and using an Amazon Echo device to play audio through them - mainly Spotify.Am I correct in believing that I’ll be able to stream music to all four Sonos One SLs simultaneously via an Amazon Echo device?
Hi folks,I’m experiencing issues related to the volume of Alexa since the Sonos update to 12.1. I’m using a surround setup with one Sonos Beam and two Sonos Play:1 in my living room. Since a few years, the Alexa response volume was just static and not related to the music volume set by Sonos. This was a good thing because you could listen to music in very low volume while you could talk to Alexa and get a normal, relatively loud response.Since 12.1, the Alexa volume seems to be related to the overall speaker volume. Now when the volume is set maybe between 1-20%, it is just impossible for me to communicate with Alexa because her responses are extremely quiet. I can only start to understand her again when the volume slider is maybe at 25-30% or higher, but then of course the music is also proportional louder, which is not good.Is there any way to set the Alexa volume independent of the music volume?Thank you very much in advance.
As described extensively in this thread, multiple users have reported the consistent need to ask Alexa (or Google Assistant) twice to play music on Sonos from Spotify. This appears to be related to an erroneous stream limit error from Spotify that is not being handled correctly by Sonos. A fix was apparently released for S2 systems in 2021 that resolved the issue for S2 systems, but the issue remains unresolved S1 systems. I suspect most S1 users have either given up on Spotify, Sonos, or both at this point.As described in the above-linked thread, this problem can be replicated as follows (including on my own system):When issuing a voice command to Sonos in any room I have the following situation:If SONOS is playing or has recently played via voice command: No problem; music will play properly. If SONOS is playing or has recently played from Spotify Connect: No problem. If SONOS is playing or has recently played from its native app: I will have to ask twice. The first time it will
I was wondering if you could help me with how to Alexa to work properly with a stereo pair of Ones, as it relates to timer commands.I have got a number of Sonos devices in my home. In my kitchen I have a pair of Ones, configured as a Stereo Pair. One of the devices is called ‘Kitchen’ and the other is called ‘Kitchen 2’ The two devices are configured together into a stereo pair that is also called Kitchen.If the devices are NOT configured as a pair then I can use Alexa to set a timer on each of them correctly. I simply say, “Alexa, set a timer for 2 minutes on Kitchen,” and it works. Same with Kitchen 2.However, when I pair the two devices into a pair called Kitchen and issue the same command, I get back an error message from Alexa that says that ‘Kitchen’ is offline. I realize that Alexa is looking for the individual device ‘Kitchen’ and not the group ‘Kitchen’ and that’s probably why things are failing.Interestingly, if I say ‘Alexa, play music in Kitchen,” the command works fine for
With only iPhone, I cannot swap logins on my iPhone’s Sonos App. I had to use another device - iPad to login for the 2nd home’s system. What happens when I buy a 3rd home? HELP!Ideally, I’d like to use the 2nd login on my 1 iPhone without having to delete the app and reinstalling it first. My workaround now is to use my iPad.
I own two Sonos beams . Both connected to Samsung 7000 series Tv. Both use Firesticks. Neither will work with Hdmi and the Beam. I have tried earc on and off, different HDMI ports, CEC on and off, different cables, called support. No one knows why audio will not work on the beam while using firestick. One firestick is the HD 4K and one is the new Max. Sound works fine while directly connected Ted from internet to Tv and back to the beam , it’s only while playing through fire stick. HELP ! thanks ☺️
I see this same topic from a year ago, but no solution posted. I use Alexa on a Sonos One to stream NPR through TuneIn. It worked fine yesterday, but today, when I try it through Alexa, Alexa acknowledges the station (i.e. says something like “playing OPB through Tunein”) but then only silence. If I go through the Sonos app, I can get it to play just fine. But then, I can’t get Alexa to stop it. On a related note, when I was able to get Alexa to play NPR, I could stop the playing by saying, “Alexa stop.” But a week or so ago, this stopped working. The only way I could get it to stop was to say “Alexa pause.” Anybody have any clues what’s going on here?
I am not again scrolling through similar issues that were raised years ago - I would like a new topic opened please. I have an Echo Dot and a Sonos One.I have had same for 4+years.When I ask the Sonos “Alexa, play Absolute Radio” or “Alexa, ask BBC to play Radio 2” or similar commands, I get the expected response: E.g. “Absolute Radio from Planet Radio” or “BBC Sounds, and the jingle.Then SILENCE.This does not happen with the Echo Dot.I can start any radio station or music from the app on my iPhone.But when I ask Alexa to “Stop playing”, NOTHING HAPPENS. I have to unplug the damn thing or use the App.Yes, I have checked the microphone (why, I don’t know because my voice was clearly heard!).Yes, I have reset the One and started from scratch.Yes, I have disabled and reenabled all the skills.This MUST be an issue with Alexa & Sonos (My Echo Dot works fine)PLEASE CAN SOMEONE COME UP WITH A SOLUTION. If you cannot notice, I am getting VERY FRUSTRATED with this.Thank you
I have a playbar, sub and 2 sonos 1's as my rears with Alexa built in. Since alexa doesn't allow drop in with Sonos, I am trying to figure out if I can use an echo dot for alexa (turn off alexa feature on the 1's) and still keep the surround sound as well as the easy access of playing having alexa control?Appreciate any ideas??
Alexa will open BBC Sounds on request and ask me which station I would like. It will announce the requested station but nothing happens just SILENCE Works through the App so no issue with adding BBC Sounds as a service or linking the account. Thi issue also becam a problem in the same way in the latter days of BBC radio through TuneIn.
Yesterday while playing a station on Sonos Five which was initiated via a request through my Amazon Echo, the station would not stop. I had to touch the Pause button on the Five. Today, I found that any request to play Sonos via Alexa Echo or Alexa App will not play anything. In troubleshooting I removed the skill, added it back in, removed the group and added it back in, removed the devices and re-discovered, rebooted everything. All firmware is up to date. Up until yesterday all had been good.Right now on the Alexa app I have the Sonos skill enabled and the Sonos Five enabled. I have no Alexa groups. I can play on the Sonos Five via the Sonos app. I can play on the Echo via a Alexa voice request to the Echo or via the Alexa App. I can request Alexa to play to my Sonos Five via voice request to the Echo. It is acknowledged but no sound comes out. I can request The Sonos Five to Play via the Alexa App, but it does not start playing and does not show the playing bar on screen.I am not
I have had successful alexa and sonos integration for some time. Multiple ‘native’ alexa devices (spots, fireTV) and multiple sonus devices (tv sound bar & sonos 5’s) and a mixed sonos move device. Everything worked fine until a few days ago -- when I ask alexa to play my flash briefing I get time and day then “here is your flash briefing” then silence. Similarly when I ask alexa to shuffle my spotify playlist I get “Here is music from spotify” and then silence. I have powered down/up, logged out of amazon/alexa accounts and back in, deregistered services and re-registered,...still nothing.
My Roam has mostly worked for months but not won’t play music with Alexa to Prime or Spotify. It says it is playing but it does not. I have spent hours removing and reinstalling apps but nothing has helped. I have rebooted my network and the device a dozen times and that has not helped. All my true Alexa devices work well. This is very frustrating. People have better things to do than fight with technology while support just takes the whole weekend off while users are frustrated.
We are new to the “Alexa” world - except for our 24 year old daughter Alexa. We have multiple Sonos speakers, with our newest being the Sonos Move with Alexa enabled. We thought that we could change the wake word for Alexa on any device. While I love the name “Alexa”, that is our daughter’s name and we really need to change the wake word to “Echo”. Either that or we need to change our daughter’s name :). Sonos, please help - enable changing the wake word on Sonos speakers.With thanks,Sue
Hello,I had a Samsung soundbar as well as an Alexa Echo in my living room. Among other things, I used my Echo to announce when one of my Ring cameras detected motion.I replaced both the soundbar and the Echo with a Sonos Arc, and I have Alexa integration enabled on it. However, I don’t seem to be able to make it so the Ring camera motion announcements would also go through Alexa on the Arc just like it used to on my Echo. When in the Alexa app, I select the camera I want to hear motion announcements from, but I cannot see/select the Arc to play it.I am correct in thinking that it doesn’t work that way?I searched but didn’t see a clear answer.Thanks!
Since today, my apps (iOS, Windows, 3rd party, ...) no longer show album art, title, artist, progress bar, etc. when I start songs by voice with Alexa. In these cases, the music is then streamed directly from https://d3rz60g1mtspwx.cloudfront.net and the info set is also reduced. Volume, Start, Stop all still possible, it is only nothing more displayed and strangely different streamed.currentTrack:absoluteAlbumArtUri: "https://d3rz60g1mtspwx.cloudfront.net/usw.duration: 0stationName: ""trackUri: "https://d3rz60g1mtspwx.cloudfront.net/usw."type: "track"uri: "https://d3rz60g1mtspwx.cloudfront.net/usw.If I start via Sonos app from Amazon Prime, it is as before and until yesterday and everything is displayed., it runs over the Sonos network and the info set is completely as always/beforecurrentTrack:absoluteAlbumArtUri: "https://m.media-amazon.com/images/usw.album: "On ne change pas"albumArtUri: "/getaa?s=1&u=x-sonos-http%3acatalog%252ftracks%usw.artist: "abc"duration: 186stationName:
Hello,I have been forced to turn voice control off on my new ARC because it thinks it hears ‘Alexa’ ALL the time when it hasn’t. Tonight during playback of a film it activated three times in as many minutes. It’s infuriating and I’ve had enough. I shall put a my echo dot Alexa back in here tomorrow unless anyone has any idea how I can make it less sensitive?
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