Headphones

I’m having an issue with my headphones when using them with my Sonos setup. The headphones initially connect and play audio normally, but after switching between different audio sources, the headphone connection sometimes drops and the audio stops. Reconnecting the headphones usually brings the audio back, but the problem can happen again after another source change.A few things I’ve noticed:Headphones work normally when first connected. The problem appears after changing the audio source. Audio may stop even though the Sonos system still appears connected. Reconnecting the headphones usually restores playback. The issue is intermittent rather than happening every time. Other Sonos playback continues normally when the headphones disconnect.I’ve tried restarting the headphones and reconnecting them, but I’m still seeing the same behavior occasionally. Has anyone experienced headphones disconnecting or losing audio specifically after switching sources on Sonos? I’d like to know whether t

Do ace headphones work in the same way as sonos speakers?

I would like to know if the Ace Sidetone will work Bluetooth/USBC/3.5mm and connected to a Win 11 PC or a current Mac (I do work on PCs). 

Will the new Sonos Ace Ultra headphone be just another room in the S2 app? Or does it require one of the compatible Sonos products?

So I’m really looking forward to the Ace Ultra but I wanted to know if anyone has managed to get any discount codes to work? When I purchased the Arc Ultra+2 x Era 500’s a few years back my 15% blue light coupon (In the UK) worked just fine, the Arc Ultra had been released a week prior to me ordering but I can’t seem to get the coupon to work with the Ace Ultra pre-order even though the code is accepted as being legit the price just doesn’t seem to change. I contacted customer support to query them about it but the guy didn’t really know why it was accepting the coupon but not adding it, mind you it did work on other products so maybe it’s because it’s a pre-order?

Can the new Sonos Ace Ultra be used at the same time as the Arc Ultra? I would like to be able to wear the headphones while watching TV with other people and be able to watch the show while not being distracted by conversations.

Jumped on it as soon as I got today's email announcement. Had to call in to get upgrade credit applied. Looking forward to impact on sound stage of whatever they're calling  "AI assist"

I would like to have 2 sonos ace headphones connected to my system when my wife and I watch a movie,  whilst my daughter is studying in the other room. I would like to know if that is possible before I purchase a second ace. I have a simple set up with my arc ultra to my TV and sub. I believe this was not possible a year ago when I got the system. Has this changed? Thank you for any feedback. 

Has anyone else noticed that the headphones sound bad when you turn off ANC? The EQ changes. I sometimes turn it off to make the battery last longer, but the sound eventually becomes unbearable.

Does anyone have this issue when connected to the headphones you don’t hear your my music even though it’s turned all the way up, until I turn the left head phone sideways on my ear then I hear out of that ear only but not loud?

Against my instincts due to the long works with the Sonos app and the history etc I purchased the Ace today in the airport. First use after updating to firmware 3.9.9 and the left ear is making a pulsing fluttering effect from the ANC. ANC switched off. No problem. It's exactly like driving on the highway with the window cracked open and you get that resonance.  In short the headphones are useless in this state. The ANC can't be used so they are dud. Is there a fix?Impossible to return to the shop as it's in the airport and I've flown to my destination. What didn't I listen to my gut?Thanks. 

I don’t have a pair of Ace’s, but poking around in the 96.0 firmware update it appears that the Amp and Five have added support for it. Can someone check?

How can I synchronize the volume of my Sonos Ace headphones with the TV volume? I want the TV volume to also decrease when I unplug them and lower the volume on my headphones. Currently, when I unplug them, they don't return to their previous volume levels; instead, the TV defaults to volume level 15, and the Ace to volume level 60. This happens every time I switch between them.It's a problem because the whole point of using headphones is not to disturb people nearby, and if you're using them at night, you don't want to disturb people who are sleeping. Now, when you play the sound back, the TV volume is too high for that time of night. Sonos should find a solution.

Using the Ace headphones, while using TV swap, it is noticeable 2.0 stereo source sound better with spatial audio off, and multi channel (dolby/atmos) sounds a lot better with spatial audio on. yet it is a hassle to switch that manually every time based on my source. hence it would be amazing if sonos would do that automatically. like auto choose opt-in.

I have a turntable currently using the Sonos port. I recently purchased the Sonos ace headphones and a BTA 30 is it possible to listen to my vinyls on my Sonos ace headphones? If so, can anyone help me? I can’t seem to get this to work

I was sold a bill of goods by Sonos that I had to buy the arc to buy their Sonos ace headphones.  What a mistake.  Everyday it’s a struggle to pair the ace with the arc.  It never works until I try to push the button a dozen times before it connects.  Tonight I just spent an hour and finally gave up.  Just an awful product.  The strange thing is I vacationed in Florida for 4 months.  The headphones hooked right up to a regular tv as I never had a problem.  You turn the tv on and in 3 seconds the headphones work.  Now I’m back home with the arc and pushing that button with the audio swap is an absolute nightmare.  If you’re thinking of buying - resist and go elsewhere.  

I don't know why Sonos didn't design the Ace to operate just like any other Sonos speaker in my network. It's so disappointing! Fix this Sonos! 

Does anyone know where or how I can purchase the original Sonos Ace travel cases? I think they’re beautiful and high-quality; it’s a shame that, since I’ve been moving around a lot, I lost mine. I’ve tried looking for original options, but they’re not available on the official Sonos website.I admit it was my mistake, but I’d like to buy an original one. Thanks.

I Love my Sonos Ace headphones . The sound quality is so good and they are so comfortable to wear .I use them 3-4 times a week for a year, but have just notice the headphone cushion is lifting on the front.The ear cushions are fine. Are Sonos prepared to set and behind their excelllent product and repair or replace! 

Is there a way to turn the autopause feature off? I found it a bit 'sketchy' at times when wearing a beanie or hat of some sort. Which in these colder countries like Finland where i live is quite unavoidable to be without at times.  It 9 out of 10 times pauses if I turn my head a certain way if I'm wearing a hat. 

Just got my Sonos ace and the quality is great. Only problem is the sound is not loud enough for me. Any suggestions?

Hi everyone,I’m experiencing a serious and fully reproducible issue with my Sonos Ace headphones when using the official USB-C → 3.5mm cable provided in the box. I’m posting here to understand whether this is a known issue and if there is any official guidance or fix.What’s happening When using the headphones with the USB-C → 3.5mm cable, I hear constant electrical noise / buzzing / interference. The noise gets noticeably worse when: I touch or move a phone that is nearby That phone is charging The phone is close to other power cables or chargers Very important clarification The phone causing the interference is NOT connected to the headphones in any way. The phone is not paired via Bluetooth, not connected by cable, and not being used as an audio source. It is simply lying next to me, charging. When I pick up or touch that phone, the noise in the headphones immediately increases. When I move the phone away, the noise decreases. This strongly indicates electroma

Quería preguntar si en los Sonos Ace puedo quitar las arrugas que se hacen en la diadema, ya que soy muy especial en ese aspecto. ¿Alguna recomendación para quitar esos pliegues? Y otra pregunta: compré un DAC para tener aptX Adaptive, pero reduce el volumen. ¿Recomendaciones? Moderator Edit:Google Translate-I wanted to ask if I can remove the creases that form on the headband of the Sonos Ace headphones, as I'm very particular about that. Any recommendations for removing those creases? And another question: I bought a DAC to get aptX Adaptive, but it reduces the volume. Any recommendations?

Just bought the ace headphone.The shop confirmed they could be used in a sonos system.But to my horrow i find a lot of people also discovering that they cannot be group with all my other sonos speakers.I use my system for TV sound through a sonos soundbar, an bought the headphones to be able to listen to TV, and the tv sound should of coarse also be playing. But connecting the headphone to tv, and all other speakers go mute!!Is this really true? I do hope I’m doing something wrong, because else the most expensive, BY FAR, headphones I ever bought is totally useless. A very frustated customersvein