Get help with your Sonos Ace
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Has anyone successfully switched the sound from the Arc to Sonos Ace?I get the following error message when trying to Swap “Sonos couldn't complete swap” ThanksRoss
If I am away from home, will Sonos Radio HD stream via the iPhone app to the Ace headphones? This the last factor is deciding which over-ear headphones to buy, and whether to continue with iTunes. Thnx in advance.
Hello everyone, I am very interested in the Sonos ACE headphones. However, I probably have a different use case than many of you here. I only want to use Bluetooth very rarely (e.g. when traveling).I'm looking for headphones that I can use wired most of the time in the office. So I have a few questions and would really appreciate your feedback: 1. My understanding is that Bluetooth is completely switched off when I use the headphones with the USB-C to USB-C cable. Is that correct? That would be perfect for me!2. can I also use the wired microphone for Teams Calls (on my Macbook)? Does that work?3. does the ANC also work if I have connected the headphones via USB-C to USB-C cable? Thank you very much for your answers!
Noise cancellation is barely working when I’m in train or similar noisy place I still hear my surroundings, which is really annoying. In the Sonos app the noise cancellation mode is on .. can I do sth else or do someone got a similar problem?
I just got a pair of Sonos Ace Headphones. I use a TIBO 3 box switch to connect my CD player, tape deck and record player to my amplifier.Any idea if I can play an LP through the TIBO via Bluetooth to my new headphones ? Thanks!
I build a home cinema, used my exsisting Sonos setup, bought an Arc og two Aces.Me and my wife where ready to watch movies together after the kids went to sleep. Now I learned that you cannot connect two Aces to one Arc. What a disappointment...thats the one and only reason I bought and Arc and two Aces…When will this be possible?
As my wife likes to watch TV at a much lower volume than I do, I originally bought the Sonos Ace headphone so that I can watch TV at a much higher volume with her while using the Sonos Arc Ultra. In fact, I had a live Chat with the Sonos tech before my purchase, and I asked the person this specific question. The tech responded positively saying that both the Ace and the Arc Ultra can be playing sound coming out of TV. I found out after the purchase, this was not the case. What a big disappointment.I wonder whether it is technically positive to enable the TV sound swap feature of the Ace while maintaining the sound coming from a sound bar. It it is, would others be supportive of asking Sonos to enable this feature for lots of people who, I am sure, would have similar issues with partners who wish to have a different sound volume while watching TV together?
I have a SONOS ACE and I use it only with the usbc to jack 3.5 cable because I don't want wave on my head.I test it with an electric field meter : despite the led is white, the headphone always emits in bluetooth (10V/m instead of 0.6V/m). This value is very very high because the bluetooth of my smartphone is off : The headphone ping in continuous to search it.If I turn on the bluetooth with the cable and I use the Sonos application : the value decreases at 3V/m but it's again high.I don't have this problem with my old headphone from an other mark (0.6V/m with cable, it's the environmental noise).There a solution to really turn OFF the bluetooth or it's a software bug ?Sonos can confirms this problem ?
I don't seem to be able to get anything other than lossless in Apple music when listening with my Sonos ace. Settings are set for spatial but is there something else I need to do? Thanks
I just purchased a Sonos Ace headphone set and cannot get it to connect with the app. I already have many Sonos products including Playbar, Play:3, Play:5 and a Connect. All of these I have to control through the Sonos S1 App on my phone. If I go to the “new” Sonos app, it’s like it’s not compatible with ANY of my old sonos equipment. And when I try to add my Sonos Ace it says it can’t find them. If I try to connect the new app with my existing system, it says all of my equipment must be controlled by the S1 app… which can not connect with my headphones. What gives?
I’m experiencing an issue with my Sonos headphones—there’s a thumping or vibrating sound coming from the left earcup. Has anyone else encountered this? Any tips or fixes would be appreciated! The problem sometimes occurs when I put the headphones on without even playing any audio. Additionally, when I have the awareness mode activated, I hear a wind-like noise, even though I’m indoors and there’s no fan; it almost sounds like static. On another note, the zipper on my case disconnected from one of the tracks after only two days of use. I reached out to Sonos to request a replacement and inquired about any changes to the case design, as I remembered MKBHD mentioning issues in his review. I was informed that I would receive the same case with no design changes. If it breaks again, I would need to pay for a new one out-of-pocket, which seems unreasonable. Given the price of the headphones, I would expect a more durable case for my $500 investment.
Hi, I’m trying to use Sonos Ace for daily use on the computer (Windows). When it comes to games there’s constant problems. What I think is happening is that some games wants to use microphone, which then activates hands-free mode or so. So it changes the output to the “wrong one”, while also lowering the sound quality to free up bandwidth for the microphone. This is especially annoying since there is a dedicated wire micrphone that is configured to be the default. Anyone have any idea how to fix this?
I’m enjoying the TV audio swap feature - but when I swap back and forth - the volume on both the headphones and the Beam always reset to some sort of predeterminded default volume setting - 60 for Ace, 15 for Beam. There doesn’t appear to be an app setting to control this, and they don’t stick to the previous settings. Am I mising something? I hope they update the app to support this someday.-Mark
