News and Announcements

The latest on the Sonos App from Nick Millington Update: December 10, 2024 This is Nick Millington, Chief Innovation Officer, with another update on the Sonos app.Over the past several weeks, we have been beta testing several features and fixes, with a particular focus on improving system setup and the reliability of adding new products, volume control and responsiveness, and Local Music Library search, sharing and stability. Our latest release, now available, includes improved music playback error handling as well as several fixes specifically for Android users: Group volume improvements, Album art for music library and support for users moving between multiple systems. As we enter the New Year, we will continue our cadence of major and minor releases, focusing in particular on restoring Playlist Editing and Snooze Alarms, plus improvements to Local Music Library and overall responsiveness. We acknowledge that even as we have rolled out improvements to group volume, some customers continue to face issues with volume control as a result of connectivity issues between certain players and the app. We are committed to making significant improvements here in our upcoming updates. Likewise, we know our work is not yet done when it comes to improving usability of Local Music Library, and have heard your feedback around requests such as returning A-Z scrolling and improving queue management. We will provide further updates on this as soon as we are able. As always, you can also view detailed updates on each new release, including today’s release as well as previous ones, on our Release Notes page. 

The latest on the Sonos App from Nick Millington  Please also see the latest statement from Nick Millington regarding the app updates. October 28, 2024  This is Nick Millington, Chief Innovation Officer, with an update on the Sonos app.As our CEO Patrick Spence has said, we know that too many of you have experienced significant problems with the new app we introduced in May. Over the past several months, I, together with hundreds of Sonos engineers, have been focused on a singular objective: to improve the Sonos app and overall software experience such that it not only meets, but exceeds the experience of our previous app.We built the new app to improve our ability to drive innovation and make future updates and improvements when needed. Since its May launch, we have rolled out ongoing updates, and while we will never stop improving our software experience, today I am pleased to share that our new app now surpasses the old one across several important performance metrics:   Issue Equal to or better than the old app? “Add Product”/Setup Success rate ✓ “System not found” and “Products not found” errors ✓ Configuring stereo pairs and home theater ✓ App responsiveness ✓ Crash-free sessions ✓  The items above correspond to the top issues we heard from you upon release of the new app, as measured by the volume of customer support contacts driven by each. For new customers, the experience of setting up your Sonos system or a new product for the first time is critical, and I’m pleased to share that our success rate here is now the highest we have ever measured, significantly exceeding the previous app. Other quality benchmarks – such as eliminating incidents prompting a “something went wrong” message– were not measurable in our previous app yet are today, thanks to improved monitoring capabilities. This means we can now better ensure we’ve not only reached, but will maintain a high quality experience. (Currently, fewer than one percent of app sessions result in a “something went wrong” message.)Although we are working with urgency to improve the app, we are also mindful of our commitment to roll out change more gradually, and apply more stringent testing. For this reason, moving forward we’ll alternate between major and minor releases, maintaining our momentum of making improvements while also ensuring adequate beta testing.For example, today’s update is a major one, including significant improvements to system setup and reliability of adding new products, as well as improvements to volume control and responsiveness, and Local Music Library search, sharing and stability. At the same time, some features are still missing. We know that these have devoted users as well, and we are eager to restore them. In November, we’ll roll out performance improvements to Trueplay, Add Product, and general system reliability, at the same time that we beta test missing features targeted for restoration in December. These include:Improved volume control & responsiveness (Android) Playlist editing Album art for music library (Android)  Support for Android users moving between multiple systems  Improved music playback error handling Snooze AlarmsAs always, you can also view detailed updates on each new release, including today’s release as well as previous ones, on our Release Notes page. Even with improvements made to date, we know that customers will at times still run into issues. That is why we have expanded our Customer Support capacity, adding dozens of trained agents as well as weekend support. If you are still experiencing issues with our app, know that we have a team standing by to help debug or troubleshoot any challenge you are currently facing.Having recently marked my 21st anniversary at Sonos, I want to express my deep gratitude to you for being a Sonos customer, whether you’re a first-time or long-standing one, and personally commit to you that the next 20 years hold so much more. The ease, reliability, and magic of our products is the most important thing to me and everyone else at Sonos, and the best is yet to come.You can expect to hear from me again soon with another update on our progress. Looking for the original update on the Sonos app from CEO Patrick Spence? You can find this archived on the Sonos blog.

Sonos Reveals Arc Ultra, The New Soundbar Featuring Sound Motion™  Today we are announcing the introduction of Sonos Arc Ultra, a new premium soundbar that also debuts the brand’s revolutionary transducer technology called Sound Motion™. A significant breakthrough in audio engineering, Sound Motion™ drastically reduces the size of the transducer while supercharging the bass, opening a new chapter in sound innovation where bigger, better sound can be delivered from smaller products. Arc Ultra delivers up to double the bass of its predecessor, with an unprecedented 9.1.4 spatial audio experience in a sleek, sophisticated  design. We are also introducing Sonos Sub 4, the next generation of our iconic subwoofer with a refreshed design and internals that elevate your favorite movies, hit shows and more with rumbling bass.   Arc Ultra: Breakthrough Sound for Your Home TheaterBuilt with first-of-its-kind technology and deep industry collaborations, Arc Ultra provides boosted bass, spine-tingling spatial audio with support for Dolby Atmos, and advanced Speech Enhancement for even more levels of control — all in a sleek package that blends into your space and complements large TVs.  Theater Sound in Your Living Room: Arc Ultra delivers a massive sound stage that precisely places every detail of sound in your room to envelop you in content. The all-new architecture features 14 Sonos-engineered drivers, including a Sound Motion™ woofer and a cluster of tweeters with waveguides on both ends to deliver a 9.1.4 spatial audio experience. Tune with Trueplay™ to pinpoint the best sound for your space, now available for both iOS and Android. Never Miss a Word or Whisper: With a new center channel architecture, Arc Ultra maximizes vocal clarity so it’s easier to follow dialogue. An all-new advanced Speech Enhancement feature lets you choose your preferred level of dialogue clarity in the Sonos app. Cinematic Collaborations: Arc Ultra is the product of deepened Sonos Soundboard relationships. We worked with veteran movie producers and creators like Chris Jenkins and Onnalee Blank to fine-tune Dolby Atmos content and assemble a studio-worthy experience that rivals professional sound systems.  Design Worthy of Your Home: Arc Ultra is thoughtfully crafted with a distinctive curved profile, matte finish, and a slimmer appearance that looks elegant when mounted and doesn’t obstruct TV bezels when placed on a credenza. Its wrap-around grille extends around the back of the speaker so sound can travel in every direction to completely surround you. Seamless Setup and Control: Unlock theater-quality sound in a matter of minutes with a simple HDMI eARC connection and effortlessly control with your TV remote, the Sonos app, Sonos Voice Control, or Amazon Alexa. Touch controls are cleverly housed in a dedicated ledge behind the soundbar to prevent visual distraction. With Bluetooth line-in, Arc Ultra also gives you more ways to stream - whether binging a podcast or setting a playlist before guests arrive. Committed to Sustainability: Arc Ultra was designed responsibly with improved serviceability by using more screws and fewer adhesives, halogen-free PCB materials, less silicon material, and a reduced idle power consumption by as much as 20% as a standalone player compared to Arc. Its packaging is 100% recyclable and also 18% smaller in volume, making it more efficient to ship.  Sub 4: Our Most Immersive Subwoofer, RevampedSub 4 is the next generation subwoofer producing bass you can feel, transforming your home theater experience to draw you closer to the content you love. Pulse-Pounding Sound: Feel every beat, roar or rumble in your chest with dual custom woofers that generate deep, dynamic low frequencies to enhance your entertainment. No buzz or rattle either — both Sub 4 woofers face inward to create a force-canceling effect that neutralizes distortion. Rebuilt, Inside and Out: Sonos’ most advanced subwoofer to date, Sub 4 includes increased processing power and memory, as well as new WiFi radios for better connectivity so you never miss a beat.  Same Iconic Design: Sub 4 sports an elegant sculptural shape maintaining much of its predecessor’s aesthetic, with an updated matte finish in Black and White and a profile that’s easy to stand upright, lay on its side, or tuck under the couch. Sub 4 also comes in a more sustainable form through dematerialization efforts and a nearly 50% reduction in idle power consumption. Breathtaking Home Theater: Add more drama to your movies and shows when you pair Sub 4 with Arc Ultra, Arc or Beam for deeper lows. Pair two subwoofers together for maximum bass that supercharges every scene and song — Sub 4 is compatible with previous generations of Sub.Arc Ultra and Sub 4 will be available beginning October 29, 2024 for USD 999 (EUR 999, GBP 999) and USD 799 (EUR 899, GBP 799). For more information, visit sonos.com, and follow along on @sonos.

Hi all,We’ve been sharing app updates with you all over the last several months, and today we wanted to share commitments that we are announcing following our internal review of the app release in May of this year. In addition to all we have been doing to get you back to enjoying your Sonos products, these commitments will drive us to emerge from this with an even stronger commitment to quality. You can read highlights of the commitments below, and read more here: www.sonos.com/commitments. To address the root causes of the problems of the app release, we commit to:Unwavering focus on the customer experience. To deliver the highest level of customer experience, we will always establish ambitious quality benchmarks at the start of product development. We will not launch products until they meet these criteria. We will also enhance the tools needed to measure and maintain the standards our customers expect. Increase the stringency of our pre-launch testing phases. Our beta testing program will include a broader range of customers and more diverse setups, helping us diagnose and resolve issues faster before going to market. Demonstrate humility when introducing changes. In contrast to the all-at-once automated app release we issued in May, any major change to the Sonos app will be released gradually, allowing customers to adjust and provide feedback before it becomes the default. For new features smaller in scope, we will introduce an opt-in experimental features option in the app for customers who would like to participate in testing them. Appoint a Quality Ombudsperson. This new role will ensure our employees have a clear path to escalate any concerns in terms of quality and customer experience. This person will be consulted by executive leadership throughout the development process and before any product launches. In this role, the ombudsperson will guarantee transparency and publish a report to management and employees twice per year, and will present regularly to the Sonos board of directors.   In addition, we are also committing to the following to begin to regain your trust: Extend our home speaker warranties. To reflect our strong belief in the quality of our products, we will extend the manufacturer’s warranty by an additional year for all home theater and plug-in speaker products currently under warranty. Relentlessly improve the app experience with regular software upgrades. We will continue to roll out updated mobile software versions every 2-4 weeks to optimize and enhance the app experience, even after the current issues are fully resolved. Establish a Customer Advisory Board. We will form a Customer Advisory Board to ensure we never lose sight of our customers' voices. This board will provide feedback and insights from a customer perspective to help shape and improve our software and products before they are launched.As a demonstration of the significance of these commitments, the Sonos Executive Leadership Team will not accept any annual bonus payout for the October 2024 - September 2025 fiscal year unless the company succeeds in improving the quality of the app experience and rebuilding customer trust. If you have any questions or comments, feel free to leave them below. Thanks for all of your support and patience the last several months - we’re excited to move forward and get you back to enjoying the quality that Sonos is known for.Your Sonos team. 

Hello everyone,We wanted to take a moment to address concerns regarding our new app that launched in May. At Sonos, delivering an exceptional experience is paramount to all that we do. Unfortunately, your experiences over the past several weeks have fallen short of our commitment to you.Today, our CEO Patrick Spence published a letter that includes a detailed update on the progress we’ve been making and plans going forward. You can read the full letter here.We sincerely appreciate your patience and continued support. We are working hard to earn back your trust and are more committed than ever to delivering a consistently great Sonos experience for everyone.Thank you all for your patience,Your Sonos Team

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies. Yesterday we released a new update to both iOS and Android. The update has the following version numbers: 80.02.05 (Android)80.02.04 (iOS) Please note that you may need to check for updates in the App Store in order to update during the first few days of the release. With this update we've added or improved some of the following features you all have been asking about:  Mute button (on iOS) Play Next & Add to End of Queue Sleep timers Improved local library connectivity Improved Trueplay setup (on iOS) Added distance settings for surrounds Ability to update older firmware systems  Check out the full release notes here. We've still got a road ahead of us and here is what’s coming soon:  Continued improvements to navigation for visually-impaired customers: mid-June Playback controls including mute and volume numbers: June Local music library search and playback: mid-June Improved playback settings including Play Now: July Create and edit local music library: July Improved Autoplay settings: July Improved Sub audio settings with Amp: July Snooze alarms: TBD  We appreciate your continued patience.  Update 17 June 2024:  Today we release another update for the new Sonos app.The update has the following version numbers: 80.03.06 - iOS80.03.03 - Android This update brings a number of fixes and additions that you've been asking for.In this update: Introduced mute button on Android. Added numerical values to the volume and group-volume sliders. Updated the volume icon to reflect the volume level on iOS. Added stereo or mono configuration for Amp/Port output on iOS. Improved TalkBack screen reader support for volume sliders on Android. Added support for SonosNet channel selection on iOS. Expanded support for service reauthorization on Android.  Check out the full release notes here.  Update 1 July 2024: Today we released another update for the new Sonos app.The update has the following version numbers: 80.04.04 - iOS80.04.04 - Android This update brings a number of fixes and additions that you've been asking for.Check out the full release notes here.In this update:Added multi-product setup for professional installers for iOS Improved accessibility for configuring alarms with VoiceOver and Talkback Added autoplay setting for analog devices using line-in for Android Added support for SonosNet channel selection for Android Added timezone settings for iOS Added the option to forget a system in order to connect to or create a new system for iOS Improved notification for player firmware updates on Android   Update 18 July 2024:  Today we released another update for the new Sonos app.The update has the following version numbers: 80.05.01 (Android)80.05.01 (iOS) Please note that you may need to check for updates in the App Store in order to update during the first few days of the release. With this update we've added or improved some of the following features you all have been asking about:Added setup, configuration, and search for local Music Library Improved account settings for Sonos Pro subscribers Improved line-in autoplay and compression settings Improved accessibility in Settings Improved notification for player firmware updates  Updated the volume icon to reflect the volume level Amp/Port can be configured for Stereo or Mono output in Android Improved Sub audio settings with Amp Check out the full release notes here. We've still got a road ahead of us and here is what’s coming soon:Playlist editing Downgrade from S2 to S1 Persistence of offline devices  Additional configuration settings  A few notes about Local Music Library Functionality.  Fixes for all of the following issues will be addressed in future updates. We appreciate your patience! After adding/removing a share, there can be a delay during reindexing where it’s not clear that Music Library indexing is happening, and some leftover elements of a removed share can still show up during reindexing. Be patient - it is in fact, still indexing.  Music Library Search is not accessible in the controller without access to the Internet. Local Music Library will not work for alarms. Additional things to consider specifically on Android: The “More” menu, Play Now and Play Next options may fail with "something went wrong" for local library content. Local Music Library albums are also currently unable to be favorited.  - When a new library share is added, it doesn't appear in the music library settings page. The share does appear if you dive into Music Library > Folders. It may appear if the share disappears after closing/reopening the app, but the share is successfully added.  Things to consider specifically on iOS:  No album art of Albums in Sonos Favorites Update 6 August 2024:  Today we released another update for the new Sonos app.The update has the following version numbers: 80.06.04 (Android)80.06.03 (iOS) Please note that you may need to check for updates in the App Store in order to update during the first few days of the release.With this update we've added or improved some of the following features you all have been asking about:In this update:Introduced TV Audio swap for Sonos Ace from Arc, Beam, Beam 2, and Ray on Android Added TV Audio swap for Sonos Ace from Beam, Beam 2, and Ray on iOS Added S2 to S1 downgrade tool  Improved smoothness and reduced latency for Group Volume controls on iOS Added mute buttons for individual products in Group Volume controls Added Group Volume controls from the Now Playing screen on iOS Added the ability to clear the queue on iOS Improved performance for large queues on iOS Added the ability to “forget system” on Android Improved reliability for speech enhancement and night mode settings on iOS Improved reliability when starting playback from a playlist on Android Check out the full release notes here.  Update 27 August 2024:  Today we release another update for the new Sonos app.The update has the following version numbers: 80.07.03 - iOS80.07.05 - Android This update brings a number of fixes and additions that you've been asking for.In this update:Accessibility improvements in Settings Improved smoothness and reliability for product setup Added the ability to clear the queue on Android Added Night Sound toggle in Room Settings for sound bars Check out the full release notes here.   Update 19 September 2024:  Today we release another update for the new Sonos app.This update will be rolled out for iOS and Android separately.Here is a quick look at what is going to be available for both iOS and Android updates: iOS - (Available starting today)Version 80.09.05 Improvements to setup flow Improved performance when browsing content in Home and in Browse Improved queue management including ability to delete, reorder and scroll Added ability to set appearance between light mode/dark mode/system default Continued improvements to the user interface Added Trueplay support for iOS 18 Note: This iOS update will be deployed in phases over the coming days. Please allow until Tuesday to receive via automatic updates. If you add a player to your system, you’ll be prompted to update during setup. If you’d like to get the update sooner, go to the App Store, locate the Sonos app, and tap the Update button. Android - (Scheduled for September 24)  Improvements to setup flow Added ability to set appearance between light mode/dark mode/system default Added setting to change the Alexa wake word language Check out the full release notes here.  Update 24 September 2024:  Last week we released a new version of the Sonos app for iOS.As announced, today we are releasing a new version for Android as well. iOS - (Released on September 19)Version 80.09.05 Improvements to setup flow Improved performance when browsing content in Home and in Browse Improved queue management including ability to delete, reorder and scroll Added ability to set appearance between light mode/dark mode/system default Continued improvements to the user interface Added Trueplay support for iOS 18 iOS Service Pack - (Available starting today) Version 80.09.07 Resolved a bug affecting users with multiple language keyboards configured Resolved a bug preventing users with VoiceOver enabled from accepting the terms and conditions during setup Android - (Available starting today) Version 80.09.04 Improvements to setup flow Added ability to set appearance between light mode/dark mode/system default Added setting to change the Alexa wake word language Check out the full release notes here.  Update 15 October 2024:  Today we release another update for the new Sonos app.This update will be rolled out for Android only.Android - (Available starting today)Version 80.10.06  Improved queue management including ability to delete and reorder on Android Music library indexing and reliability improvements* Improved TalkBack functionality in Settings on Android The ability to schedule System Updates on Android * Requires latest player update - 81.1-58074 (or higher) Here is what’s coming soon:Update planned for late October Improving system setup and reliability of adding new products Improved volume control & responsiveness (iOS) Music library performance improvements (iOS) Improving overall system stability and error handling Support for Arc Ultra and Sub 4 Update planned for mid-NovemberPlaylist editing Support for Android users with multiple homes  User Interface improvements (based on your feedback) Improved music playback error handlingUpdate planned for mid-December Improved volume control & responsiveness (Android)Check out the full release notes here.  Update 28 October 2024:  Today we released another update for the new Sonos app.The update has the following version numbers: 80.11.38 - iOS80.11.32 - Android In this update: Support for the all-new Arc Ultra soundbar and Sub 4 Music library improvements* Improvements to product setup Improved performance when browsing content in Home and in Browse on Android Improvements to multi-system support on iOS Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS The ability to schedule System Updates on iOS Continued Voiceover improvements on iOS * Requires player update - 81.1-58074 (or higher

Today we are announcing the launch of our first-ever headphones, Sonos Ace, marking the brand’s long-awaited entry into the personal listening category. As a leading innovator in sound, Sonos is now using its renowned audio and design expertise to transform the way we listen on headphones.The premium over-the-ear Bluetooth® headphones feature breathtaking lossless and spatial audio, world-class Active Noise Cancellation (ANC) and Aware Mode, as well as the most precise and immersive home theater experience possible using Sonos’ new TrueCinema technology. Sonos Ace will be available globally in both Black and Soft White.Sonos AceSuperior Sound on a Personal Level Artfully crafted and masterfully tuned, Sonos Ace defies expectations with a range of features that bring the best of Sonos to headphones. Indulge in high-fidelity sound: Savor every second of your favorite song, podcast or friend’s phone call thanks to Sonos Ace’s two custom-designed drivers that render each frequency with impeccable precision and clarity. Your own private cinema: Sonos Ace lets you enjoy a surround sound home theater experience while giving your household the gift of quiet. Instantly swap the TV audio from a compatible Sonos soundbar to Sonos Ace with just the tap of a button. Spatial audio with Dolby Atmos envelops you in dramatically detailed sound from all directions and dynamic head tracking keeps you centered in the action even if you need to grab a blanket or reach for the snack bowl. Coming later this year, Sonos’ all-new TrueCinema technology precisely maps your space then renders a complete surround sound system for a listening experience so realistic you’ll forget you’re wearing headphones. Turn the world on or off: Make personal listening even more personal with Active Noise Cancellation (ANC), or activate Aware mode when you want more awareness of your surroundings  - be it walking on a busy street or working in the office.Day-long battery life and ultra-fast charge: Listen or talk for up to 30 hours with an extended, energy-efficient battery life. Ultra fast charging ensures you’ll never miss a beat - get 3 hours of battery life with a quick 3-minute charge using the included USB-C cable.Sonos Ace Controls Elegant Design and Long-Lasting ComfortSonos Ace was made to look and feel as good as it sounds. Its distinctive, slim profile beautifully blends  metal accents with a sleek matte finish, complementing any style no matter how fast trends move. Endless Comfort: Sonos Ace uses lightweight, premium materials for an airy fit that gently hugs your head. Its pillowy soft memory foam interior is wrapped in vegan leather, while a custom headband and ear cups that hide the hinge create the perfect acoustic seal without catching on hair.  Intuitive Design: Wearing and storing Sonos Ace is a breeze - contrasting colors inside the ear cups subtly signal which way to put the headphones on and beautifully-tactile buttons make controls easy to use while wearing them. When you’re done listening, put Sonos Ace away effortlessly thanks to its fold flat design that fits snugly in its lightweight travel case.  Responsibly Made: Sonos Ace is built to last and made for daily wear. The headphones feature replaceable ear cushions, circular materials that allow us to use 17% less virgin plastic, and a 75% recycled felt travel case made from plastic bottles. Engineered to drive energy efficiency, wear detection pauses your music when you remove Sonos Ace from your ears, minimizing the need for charging. Sonos Ace will be available on June 5 for $449 USD (499 EUR, 449 GBP, 699 AUD). For more information, visit sonos.com, and follow along on @sonos.

 Now you can get up to date weather information with Sonos Voice Control (SVC).Just ask SVC how the weather will be and it will tell you. SVC will use weather information from Foreca.com, but the voice processing will still happen on the device only and not in the cloud. This ensures that your privacy is guaranteed.This also means weather information will not be available while you are using the speaker in Bluetooth mode. In order to use the new weather feature you just need to set your location in the SVC settings as shown in the following animation:Note: You need to update the app to the latest version to be able to set the location. Set weather location Below you can find some general commands you can use:  “What’s the weather now/today/tomorrow?”“What’s the forecast this afternoon/evening?”“What’s the weather at 4pm?”“Is it raining this afternoon/evening?”“Is it gonna rain tomorrow?”“Give me the forecast for this week/next week?”“What will the weather be next weekend?” Here are some commands asking for more specific weather conditions: “What time is the sunset today/tomorrow?” "What's the air quality forecast for tomorrow?""What's the temperature""What's the wind speed""What's the barometric pressure" You can also ask SVC if you need a specific accessory: “Do I need an umbrella today?”“Should I bring a jacket this afternoon?”“Do I need sunscreen this weekend?”  List of supported accessories  boots scarf coat snowpants flip flops sunglasses gloves or mittens sunhat hat sunscreen, sun lotion or sunblock jacket sweatshirt or sweater rainboots swimsuit or bathingsuit raincoat umbrella sandals     

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen. Home ScreenThe new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation. The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app. 100+ streaming services, one Home screenThe redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience your own. Get into your music (and off the app) faster: No need to tap between tabs — the new Home screen serves up all your favorite content and controls, all in one place. Quickly jump back into your recently played, browse libraries and recommendations from your preferred services, and fill your home with music and all the sounds you love. Customize and curate: Enjoy unparalleled curation by designing your Home screen to reflect how you listen. Pin rows of your favorite content and services; then move, edit, or rearrange them to your liking. Search every streaming library: Look for an artist, song, podcast, or audiobook across all your preferred streaming apps at once via an easy-to-use search bar that’s always available right on your Home screen. Elevated system control: Swipe up from the bottom of your Home screen to seamlessly control your entire system and access a visual overview of what’s playing on each of your products, quickly group speakers, and dial in on the perfect volume from anywhere in the app.  Accessible from any modern web browser, a brand new web app allows listeners the same seamless system control as the mobile app. The new Web AppThe Web App will be available alongside the redesigned mobile app on May 7, 2024. Want to find out more about the new Sonos App? Have a look at the Info Hub section of the community for a complete rundown of the new user interface. Here you can find the full press release.    

Noticed the new “Info Hub” button at the top of the page?  We're excited to introduce the Info Hub, our new knowledge base for essential "how-to" guides.At the moment it contains guides on “How to use the community”, but this hub will expand in the future to cover a wide range of topics.Feel free to browse the articles and tell us what you think. Did you learn something new? Or do you have ideas for other guides you think would be useful for other users on the community?Reply in the comment section below and see if other users agree and we might create such a guide for the Hub. No promises though 😉

  Now Sonos Voice Control (SVC) supports Spotify. You can control playback from Spotify from the Sonos app, via direct control from the Spotify app, and with voice commands using SVC. SVC will support Spotify Free as well as Spotify Premium accounts. If you are using Spotify Free, you won't be able to play individual songs.  Rather, you can select an album or a playlist and shuffle the songs in it.  With Spotify Premium, SVC will support requests made for Spotify’s tracks, artists or playlists: “Hey Sonos, play ‘Hey Jude’ by the Beatles on Spotify”“Hey Sonos, play ‘Dangerous: the double album’ by Morgan Wallen on Spotify”“Hey Sonos, play ‘’Sunny Day’ playlist on Spotify” You can configure Spotify as the default music service for SVC, then you don't have to specify the music service to play from.  Settings -> Services & Voice -> Sonos Voice Control -> Default Service SVC will allow you to like/unlike songs or tracks, add/remove to library, and add to custom playlist: Like “Like this song““Like this album“ Unlike“Unlike this song““Unlike this album“ Add to library“Add this song to my library““Add this album to my library“ Remove from Library“Remove this song from my library““Remove this album from my library“Add to playlist“Add this album to my Workout playlist““Add this playlist to my Workout playlist“ Here you can find a complete list of voice commands supported by SVC.For help with SVC, see our official support pages for SVC.

Hello, dear community members!We have some exciting news to share with you: We have just launched a new feature that will make your community experience even better: Groups!What is “Groups”?Groups are sub-communities that you can join based on your interests. Groups give you a great opportunity to:Connect and collaborate with other group members who share your interests.  Share your tips and tricks. Have you found a great way to do something specific? Share it with the members in the group.How does it work?Groups are available for all community members. You can go to the Groups homepage and click on the Join button. You will then be added to the group as a member. To start with we have created a couple of groups with topics that could be interesting for you.Where can you find it?To get started with Groups, visit our Groups homepage and explore the existing groups.  We also added a Groups navigation button to the top menu of the community page..We hope you enjoy Groups! Let us know what you think.  

Hi all,Today we are announcing Move 2, the next generation of our best-selling Move speaker, that delivers spacious stereo sound, up to 24 hours of battery life, and an ultra durable water resistant design that’s ready to party. Packed with sound innovation and sustainable design enhancements, Move 2 is our most sustainable portable product to date and the first to bring stereo sound outdoors.Sonos Move 2 unboxing A Premium Portable Powerhouse That Does It AllMove 2 is upgraded inside and out to include all-new hardware and software with next-gen acoustics that deliver wide stereo sound and deep bass no matter where you’re listening. Supercharged sound, now in stereo: Move 2 comes with a completely overhauled acoustic architecture including dual-tweeters that deliver spacious stereo sound and crisp vocals allowing you to feel the emotional charge of a live performance. Feel the beat from its precision-tuned woofer that produces deep, dynamic bass - even when listening outdoors. Customize your system: Concurrent Bluetooth and WiFi capabilities allow for increased flexibility - stream via Bluetooth to a stereo pair of Move 2 speakers to expand your space or seamlessly group Move 2 with the rest of your Sonos system via Wi-Fi to crank your party up a notch. Sustainably designed to outlast any adventure: Move 2 reduces idle energy usage by more than 40%, incorporates recycled plastics, and uses a removable and replaceable battery to extend its product life - all wrapped in a responsibly designed package that uses sustainably sourced material, zero virgin plastic and is curbside recyclable. More power to you: Move 2 offers up to 24 hours of battery life - double the playback time of the original Move - with a USB-C port that can charge your phone or electronics on the go, making it the perfect companion to power weekend road trips or outdoor gatherings. Sonos Move 2Versatile sound you can move around: With its ultra durable design and IP56 rating, Move 2 is built to withstand accidental drops, splashes, rain, dirt, and sun. With automatic Trueplay tuning, Move 2 continually optimizes the sound for its surroundings, so you’ll always get the best listening experience no matter where life takes you.  Elevated design and controls: Move 2 is available in an Olive colorway to complement neutral indoor and outdoor aesthetics, as well as Black and White colorways that blend seamlessly with other Sonos products. Move 2 features the same new intuitive user interface as the recently launched Era products, including a capacitive volume slider for simple control, or use Sonos Voice Control, Amazon Alexa, the Sonos app, Apple AirPlay2 and Bluetooth® to play, pause, check your battery, and more. Connect to all your favorite content: Stream audio using WiFi or Bluetooth, and unlock new listening possibilities by connecting your turntable, computer, or other audio source using the Sonos Move 2.Sonos Move 2Sonos Move 2 will be available globally starting September 20, 2023 for $449 (£449, AU$799, €499). Read the full press release for Move 2 here 

Today we are happy to announce that Amazon’s Alexa launched on compatible Sonos devices in additional countries, giving listeners a new and seamless way to control their Sonos speakers using their voice. Alexa will provide more listeners an easy way to play music, set timers and alarms, check the weather, control compatible smart home devices, and more with simple commands.The full list of countries with Alexa on Sonos can be found here.Newly supported countries have access to Alexa International Version, giving listeners simple voice control in English, French, German, Italian, and Spanish.Say it to play it: Enjoy seamless, hands-free control of music and TV content with simple commands like, “Alexa, play jazz music,” or “Alexa, pause the movie.” Alexa International Version is compatible with Amazon Music, Spotify, and TuneIn for music streaming and Amazon Prime Video and Netflix for video streaming. Seize the day: Stay organized with an easy way to set timers and alarms, add events to a shared calendar, adjust a shopping list, get a cookie recipe, and more. Jumpstart your day by asking Alexa to check the weather or share a flash briefing of today’s news. Dial in your home: Create the ideal home environment by controlling your lighting, smart plugs, thermostats, security cameras, and more with your voice.Sonos customers have the ability to choose their preferred voice service for each individual speaker, and even multiple voice services on a single system for compatible devices. Last year, Sonos introduced Sonos Voice Control, a new fast and private way to control music on Sonos speakers, in the United States and France, with additional countries to follow. In collaboration with Amazon to further voice interoperability, Sonos Voice Control is able to work concurrently alongside Alexa.

Starting May 23rd, 2023, the Sonos S1 and S2 controller for Android will no longer support the ‘On this Device’ feature for streaming locally saved audio files directly to Sonos devices.As newer versions of mobile operating systems are released, it can sometimes change the way information is shared between devices, and this feature will no longer be compatible with newer versions of the Android operating system. While this feature will no longer be available in the app, we know local audio files are important to our listeners and we’ll continue to offer other options to enjoy downloaded tracks on Sonos, including: Streaming the catalog from a music service. There are more than 100 music services available on Sonos, many with several millions of songs.  See our article on 'Adding music services' to get started.Some music services allow you to upload your own music files to a cloud storage service like YouTube Music for example, which allows for an upload of up to 100,000 files with a free account. Services that allow you to upload files to a cloud storage:  YouTube Music Apple Music Deezer Plex Streaming through music services or cloud storage allows you to access your music without your phone. You can play music files from your Android device to a supported Sonos product using Bluetooth.See more about 'Using Bluetooth on Sonos' here. Setting up a Music Library share on a Network Attached Storage (NAS) drive. You’d need to have the drive available in your network when you want to play music, but your library would be easy to transfer to these devices, if it isn’t already on them. See our article on 'Using a NAS drive with Sonos' to get started. If you have a Sonos Play:5, Connect, Connect:Amp, Amp, Era 100 or Era 300 (with the Line-In dongle), you have a Sonos player with a Line-In connection. Using that Line-In, you can play music directly from any device connected to it, to any player around the house. See more about 'Using the Line-In on Sonos' here.We'll continue to support everyone through this change, and will help you through the necessary steps to keep listening to your favorite tracks on Sonos.

Sonos today announced Sonos Pro, a new flexible software as a service (SaaS) offering that makes it easy for businesses to deliver great sound across each of their locations. A new product category for Sonos, the subscription-based offering includes a simple dashboard to remotely manage a system across multiple locations, commercially-licensed music, personalized support, and more. The service works seamlessly with a business’ existing Sonos hardware to fill any space with immersive sound. Sonos Pro is available in the United States starting today, with additional markets to follow.  “As consumers return to brick-and-mortar, retail stores and restaurants are leveraging music, visuals and scents to create a sensory in-store experience that builds an emotional connection with customers,” said Patrick Spence, CEO of Sonos. “We’ve seen incredible organic growth for Sonos in commercial spaces as businesses invest in sound solutions to engage customers, which presents a huge opportunity for us. After testing different features in hundreds of business locations to better understand the needs of businesses and the complexities of commercial audio, we’re proud to deliver a simple solution that was designed from the ground up to meet the needs of this audience.” New Sonos Pro controller interface Bring the Sonos Experience to BusinessesSonos uniquely delivers a powerful SaaS offering for businesses alongside its industry-leading hardware. Typical audio solutions for businesses require a complex set of products and tools, but now businesses can streamline their sound with Sonos Pro.   Manage and monitor from anywhere: Unlock a bespoke Sonos app experience and remote management capabilities, including a web-based dashboard that allows businesses to view and manage activity across locations. Preset playlist schedules, set administrator permissions, delegate access to trusted employees and access on-demand premium support from anywhere. Set the perfect brand tone: Enjoy exclusive access to Sonos Backgrounds, a commercially-licensed music service featuring a range of music from independent artists, or easily access third-party streaming services like Mood Mix, Soundtrack Your Brand or Rockbot to create a consistent brand experience and engage customers at every location. Experience the best sound in business: Fill each and every location with astonishingly clear, balanced, and detailed Sonos sound with thoughtful hardware design and intuitive control that only Sonos can deliver. Customize and scale systems: Outfit locations with a few compact speakers or a mix of smart speakers and components across multiple locations - because it’s Sonos, all products work together. Expand with more speakers and easily adjust subscription plans as business grows.   Sonos Pro is available for $35 / month per location. For more information, visit sonos.com/trades, and follow along on @sonos.  

 Hi all,Last week we started rolling out New Search, a new feature that will make it easier to find content in the Sonos app.What’s New Search?We’re introducing a new single search box that searches across all categories (Artists, Songs, Albums, Playlists etc), to improve your overall search experience. This means that you no longer need to select a category to search in ahead of time. Instead, the search results will be broken down by category, and aggregated across all your content services, which you can easily switch between at the top of the search menu. When performing a search, you will be able to narrow your search results by content service, rather than by category. New Search on SonosTo try New Search, tap on “Try the New Search” in the search menu.New Search will be rolling out to all users over the coming weeks, with all users receiving the feature by 25th April [edited from 18th April].This means that not all of you will have access to New Search right away, but you can expect it soon. Will New Search look through all of my audio sources?New Search does not currently support searching through personal music libraries, “On this Device” (Android) content, or music services with library functionalities. Why is my specific music service not being searched?While the vast majority of content services on Sonos are available in New Search, there are some that are not yet compatible. We’re working with our partners to add more music services to New Search and look forward to rolling these out over time. In the meantime, all music services continue to be compatible with classic search. I liked the classic search option, can I use that instead?You can switch between Classic Search and New Search by navigating to the search menu and tapping the buttons labeled “Switch to Classic Search” and “Try the New Search” respectively. Is Classic Search going away? No, users will continue to have the option to use classic search . Please note: We can’t grant you access to New Search prior to it being available to you. For further information, please see how to switch between New Search and Classic Search.

Hi all,Today we introduce Era 300: an unmatched spatial audio experience with Dolby Atmos for listeners and creators alike.Era 300Unprecedented for a single compact speaker, Era 300 boasts six powerful drivers that direct sound left, right, forward and upward, delivering a breakthrough audio performance featuring Dolby Atmos that places listeners at the very heart of their movies and music. Designed for spatial: Era 300 wraps its beautifully complex acoustic architecture in an elegantly cinched hourglass design, with every angle, proportion and perforation enhancing the direction and dispersion of sound to truly surround you. Surreal surround sound: Era 300 is the brand’s first speaker that delivers multi-channel surround sound when used as home theater rears. Movie fans can pair two speakers with Arc or Beam (Gen 2) to create a supercharged Dolby Atmos experience that draws them deeper into the action. Deep music industry collaboration: Sonos worked closely with its community of leading artists and creators - including Sonos Soundboard members - to meticulously fine-tune Era 300 so listeners can enjoy sound straight from the studio that’s true to the artist’s intent.  Era 300 from the back Premium, responsible design that keeps everyone in mindBuilding on Sonos’s timeless acoustic-driven design aesthetic, Era 100 and Era 300 are responsive to the challenges facing our environment—and better for everyone who interacts with our designs, featuring a bold new UI and innovations that will help them last longer, use less energy and make use of recycled materials in each product.  More sustainable sound: Era 100 and Era 300 are made with post consumer recycled (PCR) plastic and packaged in 100% sustainably sourced paper, while also engineered to reduce power consumption with under two watts idle power consumption and a new advanced sleep function. Built to last: Designed to live in your home for years, both speakers are built for serviceability by reducing the use of adhesives and transitioning to screws for easy disassembly and repair. Bold, new UI: Era 100 and Era 300 feature an intuitive new user interface, including a new capacitive volume slider for simple control that complements quick and private control of your music with Sonos Voice Control, the Sonos app, Apple AirPlay 2 and Bluetooth®. Upgraded connectivity: Stream all the audio you care about using WiFi or Bluetooth, and directly connect other audio devices such as a turntable using an auxiliary cable and the Sonos Line-In Adapter. Expanding Trueplay to more listeners: Using the microphone array in Era 100 and Era 300, Trueplay optimizes the sound for the unique acoustics of your space with just a tap in the Sonos app. Available to both Android and iOS users. Era 300 will be available for pre-order on sonos.com today, and globally starting March 28 2023 for $449USD, £449, €499 and $749 AUS. For more information, please visit Sonos.comRead the full press release for Era 100 and Era 300 here.

Hi all,Today we introduce Era 100, reinventing a category-leading icon.Sonos Era 100Only slightly larger than its predecessor Sonos One, Era 100 features all-new hardware and software, with next-gen acoustics and design that deliver detailed stereo sound and deep bass. Now in stereo: Two angled tweeters send crisp high frequencies left and right for a rich stereo experience, while a larger midwoofer creates stunning bass that’s unexpected from a single compact speaker. Small but mighty: Packed full of audio and tech enhancements, Era 100’s slim, modern design makes it a chic accent piece for any bookshelf, kitchen counter, desk or nightstand. Customize your system: Level-up movie night by adding two Era 100 speakers as rears with your soundbar to create a surround sound system, or simply pair two together for room-filling stereo sound.  Era 100 from the backPremium, responsible design that keeps everyone in mindBuilding on Sonos’s timeless acoustic-driven design aesthetic, Era 100 and Era 300 are responsive to the challenges facing our environment—and better for everyone who interacts with our designs, featuring a bold new UI and innovations that will help them last longer, use less energy and make use of recycled materials in each product.  More sustainable sound: Era 100 and Era 300 are made with post consumer recycled (PCR) plastic and packaged in 100% sustainably sourced paper, while also engineered to reduce power consumption with under two watts idle power consumption and a new advanced sleep function. Built to last: Designed to live in your home for years, both speakers are built for serviceability by reducing the use of adhesives and transitioning to screws for easy disassembly and repair. Bold, new UI: Era 100 and Era 300 feature an intuitive new user interface, including a new capacitive volume slider for simple control that complements quick and private control of your music with Sonos Voice Control, the Sonos app, Apple AirPlay 2 and Bluetooth®. Upgraded connectivity: Stream all the audio you care about using WiFi or Bluetooth, and directly connect other audio devices such as a turntable using an auxiliary cable and the Sonos Line-In Adapter. Expanding Trueplay to more listeners: Using the microphone array in Era 100 and Era 300, Trueplay optimizes the sound for the unique acoustics of your space with just a tap in the Sonos app. Available to both Android and iOS users. Era 100 will be available for pre-order on sonos.com today, and globally starting March 28 2023 for $249USD, £249, €279, $399AUD. For more information, please visit Sonos.comRead the full press release for Era 100 and Era 300 here.

On 22 February, Sonos Voice Control version 1.1 launched with a bunch of new features:Sleep timer Timers What kinds of timer commands can you use? Advanced Transport Controls  Advanced Search Patterns Sonos Playlist Support  Sleep timerThis together with timers is one of our most requested features.The sleep timer will let you put on your favorite tunes to fall asleep to, and also make sure that you don’t have the speaker playing all night long.This is also useful during naptime with the kids, to make sure they have calm music to fall asleep or relax to. All you have to do is say a command like: “Hey Sonos, play Johnny Cash for 20 minutes.” This will start the sleep timer, and you don’t have to worry about it playing all night.TimersWe are happy to introduce this highly requested feature to all of you.The new timer feature can be used for a range of activities, like cooking,  exercising, or even a family game night.We have created a chart showing how the timers work: What kinds of timer commands can you use?  Setting a timer and stopping the end-of-timer sound. “Hey Sonos, set a timer for three minutes and thirty seconds” *Alarm rings* "Hey Sonos, stop" "Hey Sonos, stop the timer" Setting a timer and stopping the end-of-timer sound from another room. In the bedroom: “Hey Sonos, set a timer for three minutes in the kitchen” *Alarm rings in the kitchen* In the bedroom: “Hey Sonos, stop the timer in the kitchen” *Ring in the kitchen stops* Cancel a timer. “Hey Sonos, cancel my timer” Inquiring about a timer. “Hey Sonos, how much time is left?” Adding more time to a timer. “Hey Sonos, add thirty seconds to my kitchen timer” Removing time from a timer. “Hey Sonos, remove thirty seconds from my kitchen timer” Pausing a timer. “Hey Sonos, pause my timer” Resuming a timer. “Hey Sonos, resume my timer”  Note: If you have multiple timers running, your follow-up commands need to specify the room name where your timer is active.Advanced Transport ControlsYou can now rewind or scrub through content to your heart's content!This is especially useful for podcasts if you want to skip segments you have already listened to. All you need to do is specify how much time you want to skip: “Hey Sonos, fast forward 1 minute and 20 seconds.” Or if you missed a great punchline, you can ask: “Hey Sonos, go back 10 seconds.”Another addition is the ability to ask Sonos for the current volume level: “Hey Sonos, what’s the volume level?” So you can now make sure that your home theater setup is set to the correct volume before you start an episode of your favorite TV series. Advanced Search PatternsDive into an artist's discography with a simple voice command. If you find a new artist you like while listening to a playlist, you can now give the following command: “Hey Sonos, play a station by this artist” or “Hey Sonos, play a playlist by this artist.” You can also say, “Hey Sonos, play more songs by this band/artist.”Sonos Voice Control will look for music by that artist in your default music service, and if it does not find it there, it will check if it can find it on your other added services. Sonos Playlist Support  You can now use your voice to start streaming your Sonos playlists. Sonos playlists give you a way to save and curate your favorite tracks from any music service into one place for easy access. Sonos Voice Control can start streaming any of your Sonos playlists, regardless of which music services your saved tracks are from.If your Sonos playlist has a similar name as another playlist available within a music service (like “80’s Hits”), Sonos Voice Control will prioritize streaming your personal playlist.If you specifically want for example an Apple Music playlist, you will need to state, “Hey Sonos, play the 80’s hits playlist from Apple Music”. If you have questions about any of these new features or want to share your experience with them, feel free to do so in this thread or in our dedicated Sonos Voice Control discussion area. As always we are ready to assist if you have any issues or questions, and your feedback around these features will be shared with the Sonos Voice Control team. 

Hi everybody,Over the next few weeks you’ll start noticing some changes to the community. First we will be changing the category structure to make it easier for you to identify a suitable area to post a question, and/or discover a conversation to join. The category structure on the front page will also be ‘collapsed’ by default to give a better overview of conversation areas.In addition to a new category structure we’ll roll out a new feature called “News and Announcements” where all the content will be displayed chronologically rather than by last reply. After, and a bit during, the category overhaul we’ll be updating the visual aspects of the community: New banner images, new button colors, and a new site menu.In addition to the changes being rolled out shortly, we’re also looking into a few new features to make it easier to find helpful information. First one is ‘recommended topics’ which is a sub category specific feature, where we can highlight helpful topics.While we’re working on the new structure, the visual updates, and moving a lot of content around, the community will be a bit messy. You might have started a topic in a sub category, only to find it has been moved to its new home in a new sub category. You can always find all your content back by looking into your community profile here: Click to see the topics you’ve started. Click to see the comments you’ve written.While we’re doing the changes across the community we won’t be closing the community temporarily, so please bear with us if something isn’t looking quite right. We will of course let you know when we’re done, and we welcome any feedback to the new changes. All the best,Ditte and the Community team 

Hi all,Today we announce the Sub Mini, the wireless subwoofer that sets a new standard in its category for powerful, balanced bass. Available in matte black and white, Sub Mini will be available globally starting October 6.Sonos Sub Mini Small but Mighty: Sub Mini Boosts Bass Across Movies, Music, Gaming and MoreBass without the Buzzkill: Dual custom woofers and advanced processing generate deep, dynamic low end with no buzz or rattle, helping you feel more immersed in every scene and song. Within the acoustically sealed cabinet, both woofers face inward to create a force-canceling effect that neutralizes distortion. Balanced Sound: Advanced digital signal processing maximizes bass response and reproduces the full-toned low frequencies expected from a much larger subwoofer, allowing paired speakers like Beam, Ray, One, or One SL to focus on more mid-range and high frequencies for a richer, more powerful sound experience all around.Pairs Well With…: Drum up the drama in every movie scene by pairing Beam or Ray with Sub Mini, or drop it even lower on your at-home dance floor by making Sub Mini your Sonos One’s plus one. Looking Great at Every Angle: Unlike other subwoofers, Sub Mini features a round design that allows it to blend naturally into your home aesthetic without taking too much space (or attention). Seamless Set-Up: Add Sub Mini to your Sonos system in just a few taps on the Sonos app, mixing and matching with different Sonos speakers to create your perfect sound system, whether you’re hosting a housewarming party or movie night with friends. You can also fine tune Sub Mini’s sound with Trueplay, which detects and adapts the speaker’s sound for reflections off of walls and furniture, giving you the best listening experience for your room and setup. Sonos Sub MiniBuilding on the award-winning design of Sub, Sub Mini delivers rich, clear low end in a more compact, cylindrical design.Sub Mini will be available globally starting October 6 2022 for $429USD, £429, €499, $699AUD. For more information, please visit Sonos.comRead here the full press release on Sonos Sub Mini.

Changes to volume mapping and impact on Sub output Thank you for your feedback regarding the recent 14.12 software update with Enhanced Clarity for Arc.  In this update, we made a change to Arc’s audio profile to improve dialogue clarity and the overall sound experience. This change is based on feedback from our listeners in the field and brings Arc in line with our other Home Theater products, resulting in a more accurate representation of the sound as intended by the content creator.  The updated tuning adjusts the spectral balance of Arc+Sub to achieve a more accurate representation of the sound and an improved sound experience. While the Arc+Sub output capability remains the same,  the mapping of volume across the 0-100% range has been adjusted with this release which means low and mid volume levels are relatively lower compared to the previous tuning so you may need to adjust the volume slider to achieve your pre-update volume level. The maximum volume and bass output are unchanged. We acknowledge that this change was not made more clear in the release notes and in the future we’ll be sure to make sure we communicate these rare changes more effectively.  Please note, we have identified an issue for some users of Arc, Beam and Ray whose configuration includes a Sub (with or without surrounds), who may find their Sub output is lower than desired after performing a new Trueplay tuning.  Users with Beam or Ray bonded with Sub can increase the Sub level for a more powerful low-end response, however this won’t have the same impact for Arc users. Customers using Arc bonded with a Sub (and/or surrounds) who find their Sub output is lower than desired following performing a new Trueplay tuning, should temporarily disable Trueplay on Arc until this is addressed by an upcoming software update.  Trueplay tunings for Home Theater configurations without a bonded Sub are unaffected, including standalone soundbars and those bonded with surrounds only.     If you would like any assistance adjusting the sound of your Home Theater setup, the community is here to help. You can also contact Sonos support. Moderation edit:With the 14.18 software update, the above mentioned issues have been addressed, and the Enhanced Clarity for Arc adjustments are retained. There was a clear preference within our community for the previous volume settings, and these have been restored. This will be apparent immediately after updating to 14.18. The Trueplay issue has been fixed. Customers who experienced a lower Sub level after performing Trueplay after updating to 14.12 will need to update their systems and then perform a new Trueplay tuning in order to address these improvements in their system. Customers will hear a more powerful low end response, meaning any Sub level adjustments made after 14.12 should no longer be required.

Thanks to a recent update, your Sonos Arc now delivers even crisper dialogue and more vivid detail.Arc now features our latest center channel array algorithms that enhances dialogue clarity. This improvement takes effect even when Speech Enhancement is not enabled.You may also notice greater detail in music and TV. We adjusted the speaker’s tuning for different types of content, which enhances overall clarity.Because this update substantially changes how Arc processes and localizes content, previous Trueplay™ settings cannot be applied to this update. After downloading the latest software release, Arc will be updated to its new standard tuning with improved clarity. In order to get the best listening experience in your room, we recommend retuning your Arc with Trueplay™.To get the latest update for Arc, all you’ll need to do is ensure your S2 app and system is up to date. In the Sonos app, go to Settings > System > System Updates > Check for Updates.

Hi All,Today we announce Sonos Ray, a compact soundbar with impressive sound for its size.Blockbuster Sound from Sonos RayRay raises the bar for at-home entertainment with new acoustic innovations that deliver balanced sound, crisp dialogue and solid bass.  Sonos RayRoom-Filling Sound: Custom-designed waveguides project sound from wall to wall, and advanced processing accurately positions elements throughout your room so you feel like you’re at the center of the story. Precisely Balanced: A new bass reflex system with a proprietary design delivers thrilling lows with perfectly weighted bass, while custom acoustics precisely harmonize mid and high-range frequencies. Tuned to Perfection: Like all Sonos speakers, Ray was tuned with the input of the Sonos Soundboard, a collection of leaders across music, film and more. Fine tune the sound even further with Trueplay to create the ideal listening experience for any room.Enhanced Listening: Sonos’ Speech Enhancement ensures even greater clarity so you never miss a word, while Night Sound reduces the intensity of loud effects so you don't disturb anyone else at home. Compact Design: Whether you’re placing it on your media stand or tucking it inside a credenza, Ray’s understated and impressively compact design blends into any space. Sustainable Sound: Ray also features our most sustainable design packaging to date, with a gift box and protective cushions that are 100% post-consumer recycled paper.  Sonos Ray backside Ray brings Sonos' category-leading simplicity and versatility to a more accessible price point, making it easy to build your first home theater setup or expand in more rooms. The new soundbar is compatible with all of your favorite streaming services, so you can enjoy movies, music and more with simple setup and control - just open the Sonos app and start listening in minutes. You can easily control Ray with your existing TV remote, the Sonos app, Apple AirPlay 2 and more. Add a pair of Ones to your home theater setup for surround sound or connect to any Sonos speaker for multi-room listening.Sonos Ray is available globally on June 7, 2022 for $279 USD, €299, £279, $399 AUD / $449 NZD. You can purchase Ray directly from Sonos.com: Sonos RayRead the full press release on Sonos Ray and Roam Colors here.