Visual changes and category adjustments to the community coming soon

Hi everybody,Over the next few weeks you’ll start noticing some changes to the community. First we will be changing the category structure to make it easier for you to identify a suitable area to post a question, and/or discover a conversation to join. The category structure on the front page will also be ‘collapsed’ by default to give a better overview of conversation areas.In addition to a new category structure we’ll roll out a new feature called “News and Announcements” where all the content will be displayed chronologically rather than by last reply. After, and a bit during, the category overhaul we’ll be updating the visual aspects of the community: New banner images, new button colors, and a new site menu.In addition to the changes being rolled out shortly, we’re also looking into a few new features to make it easier to find helpful information. First one is ‘recommended topics’ which is a sub category specific feature, where we can highlight helpful topics.While we’re working on the new structure, the visual updates, and moving a lot of content around, the community will be a bit messy. You might have started a topic in a sub category, only to find it has been moved to its new home in a new sub category. You can always find all your content back by looking into your community profile here: Click to see the topics you’ve started. Click to see the comments you’ve written.While we’re doing the changes across the community we won’t be closing the community temporarily, so please bear with us if something isn’t looking quite right. We will of course let you know when we’re done, and we welcome any feedback to the new changes. All the best,Ditte and the Community team 

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Introducing Sub Mini

Hi all,Today we announce the Sub Mini, the wireless subwoofer that sets a new standard in its category for powerful, balanced bass. Available in matte black and white, Sub Mini will be available globally starting October 6.Sonos Sub Mini Small but Mighty: Sub Mini Boosts Bass Across Movies, Music, Gaming and MoreBass without the Buzzkill: Dual custom woofers and advanced processing generate deep, dynamic low end with no buzz or rattle, helping you feel more immersed in every scene and song. Within the acoustically sealed cabinet, both woofers face inward to create a force-canceling effect that neutralizes distortion. Balanced Sound: Advanced digital signal processing maximizes bass response and reproduces the full-toned low frequencies expected from a much larger subwoofer, allowing paired speakers like Beam, Ray, One, or One SL to focus on more mid-range and high frequencies for a richer, more powerful sound experience all around.Pairs Well With…: Drum up the drama in every movie scene by pairing Beam or Ray with Sub Mini, or drop it even lower on your at-home dance floor by making Sub Mini your Sonos One’s plus one. Looking Great at Every Angle: Unlike other subwoofers, Sub Mini features a round design that allows it to blend naturally into your home aesthetic without taking too much space (or attention). Seamless Set-Up: Add Sub Mini to your Sonos system in just a few taps on the Sonos app, mixing and matching with different Sonos speakers to create your perfect sound system, whether you’re hosting a housewarming party or movie night with friends. You can also fine tune Sub Mini’s sound with Trueplay, which detects and adapts the speaker’s sound for reflections off of walls and furniture, giving you the best listening experience for your room and setup. Sonos Sub MiniBuilding on the award-winning design of Sub, Sub Mini delivers rich, clear low end in a more compact, cylindrical design.Sub Mini will be available globally starting October 6 2022 for $429USD, £429, €499, $699AUD. For more information, please visit Sonos.comRead here the full press release on Sonos Sub Mini.

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14.12 Update

Changes to volume mapping and impact on Sub output Thank you for your feedback regarding the recent 14.12 software update with Enhanced Clarity for Arc.  In this update, we made a change to Arc’s audio profile to improve dialogue clarity and the overall sound experience. This change is based on feedback from our listeners in the field and brings Arc in line with our other Home Theater products, resulting in a more accurate representation of the sound as intended by the content creator.  The updated tuning adjusts the spectral balance of Arc+Sub to achieve a more accurate representation of the sound and an improved sound experience. While the Arc+Sub output capability remains the same,  the mapping of volume across the 0-100% range has been adjusted with this release which means low and mid volume levels are relatively lower compared to the previous tuning so you may need to adjust the volume slider to achieve your pre-update volume level. The maximum volume and bass output are unchanged. We acknowledge that this change was not made more clear in the release notes and in the future we’ll be sure to make sure we communicate these rare changes more effectively.  Please note, we have identified an issue for some users of Arc, Beam and Ray whose configuration includes a Sub (with or without surrounds), who may find their Sub output is lower than desired after performing a new Trueplay tuning.  Users with Beam or Ray bonded with Sub can increase the Sub level for a more powerful low-end response, however this won’t have the same impact for Arc users. Customers using Arc bonded with a Sub (and/or surrounds) who find their Sub output is lower than desired following performing a new Trueplay tuning, should temporarily disable Trueplay on Arc until this is addressed by an upcoming software update.  Trueplay tunings for Home Theater configurations without a bonded Sub are unaffected, including standalone soundbars and those bonded with surrounds only.     If you would like any assistance adjusting the sound of your Home Theater setup, the community is here to help. You can also contact Sonos support. Moderation edit:With the 14.18 software update, the above mentioned issues have been addressed, and the Enhanced Clarity for Arc adjustments are retained. There was a clear preference within our community for the previous volume settings, and these have been restored. This will be apparent immediately after updating to 14.18. The Trueplay issue has been fixed. Customers who experienced a lower Sub level after performing Trueplay after updating to 14.12 will need to update their systems and then perform a new Trueplay tuning in order to address these improvements in their system. Customers will hear a more powerful low end response, meaning any Sub level adjustments made after 14.12 should no longer be required.

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Upgrade Your Sound With Sonos Ray

Hi All,Today we announce Sonos Ray, a compact soundbar with impressive sound for its size.Blockbuster Sound from Sonos RayRay raises the bar for at-home entertainment with new acoustic innovations that deliver balanced sound, crisp dialogue and solid bass.  Sonos RayRoom-Filling Sound: Custom-designed waveguides project sound from wall to wall, and advanced processing accurately positions elements throughout your room so you feel like you’re at the center of the story. Precisely Balanced: A new bass reflex system with a proprietary design delivers thrilling lows with perfectly weighted bass, while custom acoustics precisely harmonize mid and high-range frequencies. Tuned to Perfection: Like all Sonos speakers, Ray was tuned with the input of the Sonos Soundboard, a collection of leaders across music, film and more. Fine tune the sound even further with Trueplay to create the ideal listening experience for any room.Enhanced Listening: Sonos’ Speech Enhancement ensures even greater clarity so you never miss a word, while Night Sound reduces the intensity of loud effects so you don't disturb anyone else at home. Compact Design: Whether you’re placing it on your media stand or tucking it inside a credenza, Ray’s understated and impressively compact design blends into any space. Sustainable Sound: Ray also features our most sustainable design packaging to date, with a gift box and protective cushions that are 100% post-consumer recycled paper.  Sonos Ray backside Ray brings Sonos' category-leading simplicity and versatility to a more accessible price point, making it easy to build your first home theater setup or expand in more rooms. The new soundbar is compatible with all of your favorite streaming services, so you can enjoy movies, music and more with simple setup and control - just open the Sonos app and start listening in minutes. You can easily control Ray with your existing TV remote, the Sonos app, Apple AirPlay 2 and more. Add a pair of Ones to your home theater setup for surround sound or connect to any Sonos speaker for multi-room listening.Sonos Ray is available globally on June 7, 2022 for $279 USD, €299, £279, $399 AUD / $449 NZD. You can purchase Ray directly from Sonos.com: Sonos RayRead the full press release on Sonos Ray and Roam Colors here.

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Introducing Sonos Voice Control

Hi Sonos Community members!Today, we introduce the first voice experience created purely for listening on Sonos. Designed with privacy at its core, Sonos Voice Control is the simplest way to control your music, offering complete command of your Sonos system using only your voice. Sonos Voice Control works on every voice-capable Sonos speaker, processing requests entirely on the device. No audio or transcript is sent to the cloud, stored, listened to or read by anyone.Available on new voice capable products and as a free update for existing customers, Sonos Voice Control is compatible with Sonos Radio, Apple Music, Amazon Music, Deezer, and Pandora at launch. More services and markets will follow.  Fast, accurate control of your music and your Sonos System Sonos Voice Control finds the music you want to listen to, processing requests entirely on the device. Local processing delivers faster response times, and effortless follow-ups. All you need is one “Hey Sonos” and you can follow up without the need for additional wake-words.Just like the Sonos app, you can control music and speakers in any room, easily move music around the home, save and like your favorite songs to your personal music library and more. Natural conversation with Giancarlo EspositoSonos Voice Control understands the nuance of human communication and will respond to natural commands like “turn it up!”. After a careful search, Sonos chose award-winning actor Giancarlo Esposito - best known for his roles in Breaking Bad, Better Call Saul and The Mandalorian - to deliver a familiar voice for US customers. With careful recording, advanced processing and mastering, the voice is natural, unobtrusive, yet confident and engaging. Sonos’ first voice will be joined by others over time as Sonos continues to expand the experience to new people and places. Sonos Voice Control is available in the US starting June 1 and in France later this year, with additional markets to follow. Read the full press release on Sonos Voice Control here.

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Meet Sonos Beam (Gen 2)

We’re happy to introduce you to Sonos Beam (Gen 2), a new version of our industry-leading compact smart soundbar for TV, music, gaming and more. The new Beam delivers an upgraded, more immersive sound experience with greater depth and clarity, as well as support for Dolby Atmos. Enjoy panoramic sound on the latest generation of Beam, now with support for Dolby AtmosThe new Beam is upgrading the home theater experience. Compatible with more than 100 streaming services available in the Sonos app, you can expect exciting improvements across sound, design and packaging, including:3D Audio with Dolby Atmos: Immersive sound technology that places you in the center of the action, whether it’s experiencing planes as if they were flying overhead, hearing footsteps moving across the room, or feeling the score all around you. Enhanced Sound, Same Size: With more processing power and newly developed phased speaker arrays, Beam steers and localizes sound around the room for a lifelike experience. The speaker is also now compatible with HDMI eARC on your TV, so you can experience your favorite movies and games in even higher definition sound with support for new audio formats.Sleeker Design: An updated polycarbonate grille that’s precisely perforated allows the speaker to sound great and blend seamlessly into your home, just like Sonos Arc. Sonos Beam (Gen 2) Easy, More Secure Set-Up: With just two cables and new NFC capabilities, setup is seamless and will have you listening in minutes. Simply open the Sonos app, follow a few prompts, and tap your phone to Beam. Sustainable Sound: The new Beam features sustainable packaging, including a premium uncoated kraft paper, a gift box made of 97% sustainable paper, and no single use foam. More Ways to Play: Sonos Adds Support for New Services and Audio Formats Launching later this year in select markets, Sonos plans to support Amazon Music’s Ultra High Definition audio, which will allow listeners to hear tracks in lossless audio up to 24-bit / 48kHz on their Sonos speakers, as well as Dolby Atmos Music, an immersive audio format that breaks the boundaries of traditional studio recordings and puts you inside the song, revealing every detail of the music. Available at no extra cost to Amazon Music Unlimited customers in the United States, Canada, United Kingdom, Germany, France, Italy, Spain, and Japan, Ultra HD will be available to listen on all S2 devices, except Play:1, Play:3, Playbase, and Playbar, while Dolby Atmos Music will be available to listen on Arc and Beam (Gen 2). Sonos also plan to add support for decoding DTS Digital Surround later this year via the S2 platform on Playbar, Playbase, Amp, both generations of Beam, and Arc. Sonos Beam (Gen 2) backsideBeam (Gen 2) is available starting October 5th for $449, €499, £449, NOK4999, SEK5349, DKK3749. You can pre-order today on sonos.com.Read the full press release on Sonos Beam (Gen 2) here

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Meet Sonos Roam, the ultra-portable smart speaker

We’re happy to introduce you all to Sonos Roam, the ultra-portable smart speaker built to deliver great sound at home and on any adventure. Fully connected to your Sonos system on WiFi at home and automatically switching to Bluetooth when you’re on the go, Roam’s powerful, adaptable sound defies expectations for a speaker of its size. Effortless set-up and control and new smart features make it easier than ever to enjoy music and more from anywhere. Weighing less than a pound (450g), Roam’s elegant yet durable design is perfect for your home, the backyard, and wherever you go.Get to know Sonos RoamA simultaneous connection to both WiFi and Bluetooth makes streaming wherever you are seamless. When you’re listening at home Roam connects to your system and streams on WiFi, and when you leave it intuitively switches to Bluetooth and automatically re-pairs with your mobile device. With an all-new feature called Sound Swap, you can hold the play/pause button on the speaker to switch the music to the nearest speaker on your system, making it easy to move music from room-to-room.Sonos Roam (left) and Sonos Move (right)Seamless connectivity also unlocks Bluetooth streaming for your entire system, with the Sonos app allowing you to group any of your Sonos speakers to Roam when streaming with Bluetooth. Roam works with more than 100 streaming services, including Sonos Radio, and is easily controlled with the Sonos app, your voice with Amazon Alexa or Google Assistant, Apple AirPlay 2, or directly from your favorite music service app.Roam was created to deliver an incredible sound experience no matter where you are. Like all Sonos products, Roam was tuned by industry leaders across music and film to ensure the speaker reproduces content exactly how the creator intended. A carefully designed acoustic architecture delivers rich, detailed sound with the clarity, depth, and fullness you’d expect from a larger speaker. Automatic Trueplay is now available when streaming via Bluetooth as well as Wi-Fi, and means Roam is always tuned for the best listening experience in any environment.Available in shadow black or lunar white, Roam’s tactile triangular shape and soft profile is comfortable to pick up and looks great inside the home. Combining elegance and durability, Roam is dust proof and fully waterproof with a rigorously tested IP67 rating, and features silicone end caps and physical buttons to protect against drops or bumps. Roam is ready for any adventure with up to 10 hours of continuous playback on a single charge and up to 10 days of battery life when not in use.To recharge, Roam connects to a custom magnetic wireless charger from Sonos sold separately, any Qi wireless charger, or with the USB-C cable included in the box. Sonos RoamRoam’s compact size will fit into any bag or the smallest corner of your living space. Listeners can place Roam vertically for a smaller footprint or horizontally to provide added stability on uneven surfaces outdoors. Even the packaging leaves a light footprint, with a structure that is made of 100% sustainably-sourced paper, minimizes the use of inks, and includes no single-use plastics.  Roam is available starting April 20 for $169, €179, £159, NOK1799, SEK1999, DKK1349. You can pre-order today on sonos.com.

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Introducing S2, New App and OS for Sonos

The next generation of Sonos software is now available. Sonos S2 is a new app and an operating system for compatible devices, which brings support for higher resolution audio, saved groups, support for new Sonos products, and more.Learn more about the Sonos S2 app on our S2 home page. Support for the newest Sonos productsThe all new Sonos Arc, Sonos Five, and Sonos Sub will require the Sonos S2 app. These new players are not supported by the Sonos S1 Controller.  Saved GroupsThe new S2 app can save groups of rooms to create groups quickly and easily. Once a group is created, you can select it to start playing music and the players will automatically group up.  High Resolution Audio With S2, Sonos speakers now have support for high resolution audio, 24-bit, 44.1/48kHz for FLAC/ALAC only. This support is for local music libraries shared from computers and network attached drives. We’ve updated the article on Sonos supported music formats here.The Sonos Arc is a Dolby Atmos soundbar, and S2 brings support for that audio to Sonos for home theater and music. Dolby Atmos can be read from Dolby Digital Plus, Dolby MAT, and Dolby TrueHD.  How to get S2All Sonos systems will be able to update to Sonos version 11.2, which contains some bug fixes and stability improvements. This version is a new S1 update, and compatible with all players. Once the 11.2 update is completed, systems compatible with Sonos S2 will receive a notification that the new app is available. You can tap that notification to start updating and the new app which will guide you through updating compatible players to the new platform. If you don’t see the notification banner, you go to System Tools in Settings to check compatibility and update. Sonos S2 is Sonos version 12.0.You can check our Sonos S2 Compatibility article for a list of products that are compatible with S2.​​​​​ Articles and important information about S2We will support products on Sonos S1 with bug fixes and security patches, and we will do what we can to ensure they keep working with the music services you love given their limited RAM and processing power.We’ve put together answers to some of the top questions we’ve seen around S2 here, so please check out the following articles on:Sonos S2 Overview - A great starting place to learn more about S2.Sonos S2 Compatibility - Information about the differences between Sonos S2 and S1, including which Sonos products are compatible.Set up separate S1 and S2 systems - Learn how to set up a separate Sonos S1 system with Sonos products that are not compatible with S2.Known limitations with separate S1 and S2 Sonos systems - This article covers what you can expect when using two separate S1 and S2 systems.Set up a separate Sonos S1 systemRemove Sonos products that are not compatible with S2 - Instructions on how to use the product removal tool in the Sonos S1 Controller before updating to Sonos S2.Information about Trade Up:If you’re interested in updating older Sonos speakers, here’s all the details on our Trade Up program, a way to get a big discount on any new Sonos products that are S2 compatible.Trade Up home page - Get a general overview of the Sonos Trade Up program.Trade Up support article - Step by step instructions on how to trade up your eligible Sonos products.

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Introducing Sonos Sub Gen 3, brilliant sound you can feel

Available on June 10th, Sonos Sub is being masterfully engineered with its third generation. We’re enhancing the same iconic design and bold bass with updated internals including increased memory, processing power, and a new wireless radio.   Hear and feel the difference with Sub, the wireless subwoofer for deep bass. Experience lower lows and higher highs when you connect Sub to your Sonos system over WiFi. Place the award-winning design upright or lay it on its side and enjoy pure bass with no vibration or rattle.  No buzz, just bass Sonos Sub features two force-canceling drivers at the center to eliminate vibration and rattle so you get powerful bass without any distortion. It brings the same great sound as the previous Sub, with updated internals including increased memory, processing power, and a new wireless radio.    The custom-designed drivers take over the lowest frequencies for the Sonos speaker or home theater setup that Sub is bonded with, freeing up the speaker for higher highs, while the Sub handles all of the lowest lows. Connect Sub to Arc or Beam, and enjoy TV, movies, and video games like never before. Add a pair of One SL surrounds for an even more immersive home theater experience.    Some more details on Sonos Sub gen 3: Simple to set-up. Plug Sub into power and bring your phone up to Sub to automatically pair and securely transfer WiFi credentials using near-field communication (NFC). Flexible Orientation. Sub’s enduring design continues to fit perfectly into any space. Stand Sub upright, lay it on its side, or tuck it under the couch without any loss in sound performance.  Bold Bass. Frequency response plays as low as 25 Hz. Tune with Trueplay. Trueplay puts the speaker-tuning capability of the pros in the palm of your hands, adapting and optimizing the sound of the speaker to the unique acoustics of the room. iOS device required.  Dimensions. The dimensions are (H x W x D)15.3 x 6.2 x 15.8 inches (389 x 158 x 402 mm) and Sub weighs 36.3 lb (16 kg). Pre-order today on Sonos.com in glossy black or white for $699 US (€799 EUR). We’ve announced details for the Sonos Arc and Sonos Five. You can also check out our blog for some great stories.   

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Meet Sonos Five, studio-quality sound

Available on June 10th, Sonos Five is our most powerful speaker for music and more in high-fidelity sound. Enjoy seamless control with the all-new Sonos app, Apple AirPlay 2, music service apps, and more. Studio quality sound Sonos Five delivers the same great sound as the Play:5, with updated internals including increased memory, processing power, and a new wireless radio. Six Class-D digital amplifiers are perfectly tuned for Five’s acoustic architecture to power the three tweeters and three mid-woofers.    The custom-designed woofers deliver rich bass while the sealed architecture eliminates reverb and echo. This ensures faithful playback of vocal frequencies in addition to rich bass without distortion, even at high volumes.   One center tweeter and two precisely-angled side tweeters create a crisp high-frequency response.   This all creates a wide stereo soundstage that directs sound to the left, right, and center from one compact speaker. You can amplify the experience by adding another Sonos Five as a stereo pair in either vertical or horizontal orientations, or bring it to the next level with a Sonos Sub.      Some more details on Sonos Five: Simple to set-up. Plug Five into power and bring your phone up to Five to automatically pair and securely transfer WiFi credentials using near-field communication (NFC). Analogue line-in. With 3.5 mm jack for connecting another device, bring sound to Sonos from anything with a standard audio connection.  Flexible Orientation. Enjoy great sound with a standalone Sonos Five horizontally, or pair two Fives in the upright position for incredibly detailed stereo separation. A pair of Fives can also be used as surrounds for a Sonos home theater speaker. Control your way. Control Sonos Five with your voice when paired with a voice enabled device, the Sonos app, your favorite music service’s app, or AirPlay 2. Capacitive touch controls for play, pause, skip tracks, adjust the volume, and group rooms just by tapping or swiping the top of the speaker. LED indicates status, and mute status. Tune with Trueplay. Trueplay puts the speaker-tuning capability of the pros in the palm of your hands, adapting and optimizing the sound of the speaker to the unique acoustics of the room. iOS device required.  Dimensions. The dimensions are (H x W x D) 8.03 x 14.33 x 6.06 inches (203 x 364 x 154 mm) and Five weighs 14 lbs (6.36 kg). Pre-order today on Sonos.com in black with a black grille and, for the first time, white with a white grille for $499 US (€579 EUR). We’ve announced details for the Sonos Arc and new Sonos Sub. You can also check out our blog for some great stories. 

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Meet Arc, Brilliant sound for your TV

Available on June 10th, Sonos Arc is the premium smart soundbar for TV, movies, music, gaming, and more. Arc brings brilliant surround sound in 3D, along with immersive music, elegant design, and voice control built in. Experience shows, films, and games with the precise and immersive sound of Dolby Atmos, and enjoy incredible sound streaming music, podcasts, and audiobooks.  Extraordinary sound meets elegant design Eleven high-performance drivers, including custom elliptical woofers and precisely angled side tweeters, produce vivid detail and impressive bass for home cinema and music streaming. Arc's upward-firing drivers create a multi-dimensional soundstage that moves around you, rendering every whisper and explosion with dramatic clarity, detail, and depth.    With its elongated shape, soft profile, and seamless façade, Arc discreetly mounts to the wall or sits beneath the TV without pulling focus. When mounted, a magnetic sensor detects the orientation and smartly adjusts the EQ to temper bass resonance.   Arc’s sound was specially tuned with the help of Oscar-winning sound engineers to emphasize the human voice so you can always follow the story. The advanced processing creates five phased-array channels that masterfully deliver sound to your ears from all directions at the exact right moment. Use enhanced Trueplay tuning technology to optimize the sound for the unique acoustics of your room, even calibrating the height channels for precise localization.      You can also make a surround sound setup with a pair of our surround capable Sonos speakers, such as a pair of Sonos Ones, or amplify it all with a Sub for an extraordinary surround experience.    Some more details on Sonos Arc: Simple to set-up. Plug Arc into power and then connect it to your TV using the HDMI-ARC cord. Bring your phone up to Arc to automatically pair and securely transfer WiFi credentials using near-field communication (NFC). HDMI eARC. Increased bandwidth supports high-quality audio and has lip-sync compensation built in. Dolby Atmos. Play Atmos and Atmos-encoded audio to play from your collection and favorite services through your TV’s HDMI ARC or eARC connection. Ambient light sensor. Arc detects how bright the room is and automatically adjusts the brightness of the LEDs to be visible but not distracting. Automatic remote sync. Arc connects to your TV's HDMI eARC port with a single cable and automatically syncs with your remote. Control your way. Control Sonos Arc with your voice, the Sonos app, your existing TV remote, your favorite music service’s app, or AirPlay 2. Capacitive touch controls for play, pause, skip tracks, adjust the volume, and group rooms just by tapping or swiping the top of the soundbar. LED indicates status, mute status and voice feedback. Smart voice recognition. A four far-field microphone array used for advanced beamforming and multichannel echo cancellation makes sure you’re heard, even when the music is blasting, even when playing in immersive surround sound. For privacy, turn the microphone off with a tap. The LED light is hardwired and will always indicate if the microphones are enabled or if your voice assistant of choice isn't listening. Optimized for your listening. From within the Sonos App, tap Speech Enhancement so you never miss a word, or Night Sound to amplify quiet noises and reduce loud ones so you can enjoy late night TV without waking the entire house. Tune with Trueplay. Trueplay puts the speaker-tuning capability of the pros in the palm of your hands, adapting and optimising the sound of the speaker to the unique acoustics of the room. iOS device required. Low profile and compact size. The dimensions are 3.4 x 45 x 4.5 inches (87 x 1141.7 x 115.7 mm) H x W x D and Arc weighs 13.78 lbs (6.25 kg). Pre-order today on Sonos.com in stunning black with matte finish or white with matte finish for $799 US (€899 EUR, €799). We’ve announced details for the Sonos Five and new Sonos Sub. You can also check out our blog for some great stories.

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End of Software Updates for Legacy Products

Please note that we’ve created a new thread with some clarifications to questions that have come up several times in this thread. Please see here to continue the discussion if you still have any questions. The information contained in this thread is outdated and may no longer be accurate.   We have some important news regarding our oldest Sonos devices shared on the Sonos Blog today. The text of that blog post is being included here for your convenience:   Starting in May 2020, some of our oldest products will no longer receive software updates or new features. We want to explain why and your options.  When we first set out almost 20 years ago to invent the technology to easily listen to any song in any room, most of the ways we listen to music today did not exist. In fact, the first Sonos products were introduced before the first iPhone was announced and when Myspace still ruled social media.    In order to invent multi-room music and smart speakers, we combined the worlds of high-fidelity audio and computing. Every Sonos product has a microprocessor, flash memory, and other hardware components typically found in computers and smartphones.     Since launching our first products, technology has advanced at an exponential rate; from streaming services and voice assistants to wireless networking and Bluetooth capabilities.  Through all of this transformation, we have continued delivering new features via software updates. We’re extremely proud of the fact that we build products that last a long time, and that listeners continue to enjoy them. In fact, 92% of the products we’ve ever shipped are still in use today. That is unheard of in the world of consumer electronics. However, we’ve now come to a point where some of the oldest products have been stretched to their technical limits in terms of memory and processing power.   This coming May, these legacy products—our original Zone Players, Connect, and Connect:Amp (launched in 2006; includes versions sold until 2015), first-generation Play:5 (launched 2009), CR200 (launched 2009), and Bridge (launched 2007)—will no longer receive software updates or new features.   Today the Sonos experience relies on an interconnected ecosystem, giving you access to more than 100 streaming services, voice assistants, and control options like Apple AirPlay 2. Without new software updates, access to services and overall functionality of your sound system will eventually be disrupted, particularly as partners evolve their technology.  To help you through this transition, we’re providing two options: Option 1: Continue using these legacy products, recognizing that your system will no longer receive software updates and new features.   Option 2: Trade up to a new Sonos product with a 30% credit for each legacy product you replace. If you’re not sure if your products are affected, you can check in the System tab in your sonos.com-account If you choose to participate in the trade up program, your legacy products will be put in Recycle Mode, a state that deletes personally identifiable information and prepares these products for e-recycling. Recycle Mode also protects unsuspecting people from buying legacy products that are approaching the end of their useful life and won’t provide the Sonos experience customers expect today. Recycle Mode will only apply to the legacy products listed above.   We ask that you take your legacy products to a nearby certified e-recycling facility. This is the most environmentally friendly way to recycle. That said, if there isn’t a facility in your area, we are happy to pay for you to ship your products back to Sonos for responsible recycling.       Ideally all our products would last forever, but for now we’re limited by the existing technology. Our responsibility here is threefold: build products that last a long time; continually look for ways to make our products more environmentally friendly through materials, packaging, and our supply chain and take responsibility for helping you through the transition once products near the end of their useful life.     We’ve always believed in freedom of choice, whether that means choosing a certain streaming service or way to control your listening experience. We hope the choices provided here—continuing to use these products without new software updates or trading up to our modern products—enable you to make the choice that’s right for you.    We are honored to have a place in your home and want to make sure that we help continue to bring the best experience we can, even when products reach the end of their useful life.    More information.   Please let us know if you have any questions.

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Google Assistant: Ireland and Singapore

We are happy to announce an expansion in the availability of Google Assistant on Sonos in Ireland and Singapore. Google Assistant is also now available on Sonos in Norway, Italy, Austria, Spain, Switzerland, and Mexico. Make sure your system is up to date by checking under More > Settings > Software Updates. Compatible devices will then be able to add the Google Assistant as a voice assistant. Here are some helpful links to get you started:Further information on the Google Assistant. You can also find out all about Google Assistant on our original announcement thread, ‘Sonos welcomes the Google Assistant’  11 Ways the Google Assistant Will Enhance Your Sonos Listening Experience”. Controlling Sonos with Google Home devices. Adding the Google Assistant to a Beam or One.  A list of basic commands for Google Assistant on Sonos.With the Google Assistant on Sonos you can play music, find answers courtesy of Google Search, plan your day, set timers, and easily control smart devices around your home. You’ll also be able to use features specific to Google Assistant, like continued conversation, meaning you can ask the Google Assistant a series of questions without having to say “Hey Google” every time. The Google Assistant can control basic playback, such as skipping or pausing music on Sonos, and can start music from Deezer, Google Play Music, Pandora, Spotify, and YouTube Music (depending on availability in your country). We’ll continue to bring more actions and functionality to the experience over time through software updates. If you run into any trouble, there are some helpful tips and tricks for Google Assistant on Sonos here and more Google Assistant tips on the Sonos community, to get you started.

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Meet Sonos One SL, Brilliant Sound Your Way

Available on September 12th, Sonos One SL is the essential speaker for music and more. Sonos One SL has the same sound and many of the same great features as Sonos One, only without the built-in microphones, giving you the choice to add voice into your system or not. Sonos One SL delivers rich, room-filling sound in a compact size. It features two Class-D amplifiers perfectly tuned to its unique acoustic architecture, powering a mid-range woofer and a tweeter. Control it with the Sonos app, Apple AirPlay 2, and more. You can still control One SL with your voice when you wirelessly connect it to a voice-enabled device, such as a Sonos One, Sonos Beam, Amazon Echo Dot or Google Home Mini. Only where these services are available with Sonos. The compact design fits just about any space. Put it on your kitchen countertop or tuck it away on your office bookshelf. Pair two Sonos One SL speakers, or a One SL and a Sonos One, to get stereo sound or for rear surround speakers in a 5.1 set-up. More details on Sonos One SL: Stream music to One SL with the Sonos app or Apple AirPlay 2. Use Trueplay with an iOS device to tune the speaker to sound great no matter where it’s placed. Capacitive touch controls on top let you tap and swipe to play, pause, skip tracks, adjust the volume, and group rooms. Pre-order today on Sonos.com in stunning all black or all white for $179 US (€199 EUR), available worldwide starting September 12th.

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Introducing Sonos Move, Brilliant Sound Anywhere

Introducing Sonos Move, the durable, battery-powered smart speaker for outdoor and indoor listening. Powerful and versatile with smart, adaptable sound, Sonos Move is available starting September 24th. Sonos Move delivers surprisingly deep bass, an ultra-wide soundscape, and Automatic Trueplay tuning that perfectly balances the sound for where you are and what you're listening to. Move features two Class-D digital amplifiers perfectly tuned to match the speaker drivers and acoustic architecture. It also has one downward-firing tweeter into a custom-designed waveguide that disperses sound evenly, along with one mid-woofer integrated into the cabinet for deep, rich bass. Connect Move to the rest of your Sonos system at home on WiFi to stream music in one room or in sync with other speakers throughout your home. Play music, check news, set alarms, get your questions answered, and more, completely hands free with Alexa and the Google Assistant built right in. Switch to Bluetooth when you’re away from home or on the go and play music directly from your mobile device. Details on Sonos Move: Move slides seamlessly into the included charging base and features an ergonomic handle, making it easy to pick up and carry. Move has a tough durable shell and an IP56 rating, meaning it can stand up to falls, bumps, humidity, rain, dust, UV rays, and extreme heat and cold. Responsive touch controls on the top of the speaker makes it easy to play, pause, skip, adjust the volume, and group rooms when on WiFi. There's also a mic button that can easily turn the microphones on or off. Move also has a join button, power button, and WiFi/Bluetooth mode button on the back, just under the handle. Power and battery: Move’s battery will last for up to 10 hours of uninterrupted playback. If left off the charging base and unused, Move will automatically go into suspend mode to reserve battery for up to 5 days. The battery is rechargeable with an included indoor charging base or with any USB-C charger with the following output levels: 12V/3A, 15V/3A, or 20V/2.25A. After about three years, or 900 charges, Move’s battery can easily be replaced so you can keep listening for years to come. Pre-order today on Sonos.com in shadow black for $399 US (€399 EUR), available worldwide starting September 24.

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'On this iPhone or iPad' No Longer Available

Starting today, the ‘On this iPhone or iPad’ feature will no longer be available in the Sonos app. There are still many ways to play your locally saved music library to Sonos and control it from your iOS device, including some good free options. We first launched ‘On this iPhone or iPad’ in 2012 as an option to play locally saved content from your iOS device before Apple AirPlay was available on Sonos. The way this feature was originally designed has become unreliable with newer versions of iOS and Sonos. The best way to play the music stored on your phone to Sonos is now by using Apple AirPlay 2 on compatible Sonos speakers (Sonos One, Amp, Beam, Play:5 (Gen 2), Playbase, and SYMFONISK WiFi Speakers). Using AirPlay 2, you can send the audio to one of these products and use the Sonos app to group it with any other Sonos rooms to have them all playing in sync. You can find more information about using AirPlay 2 with Sonos here. For people who don’t have AirPlay 2 capable Sonos products, additional options to play tracks that are stored on your phone to Sonos include: Uploading your tracks to a music service with a storage feature, such as Apple Music or Google Play Music. These services will store your library and allow you to stream it anywhere. This is a great option if you have songs that aren’t available on a subscription based streaming service. Also, Google Play Music has a free account option that allows you to upload 50,000 tracks and play them which works with Sonos. Setting up a Music Library share on a Computer or Network Attached Storage drive. You’d need to have the computer or local drive available when you want to play music, but your library would be easy to transfer to these devices, if it isn’t already on them. Streaming the catalog from a music service. There are more than 100 music services available on Sonos, many with several millions of songs. Android mobile devices will continue to have access to the ‘On this device’ feature. If you have an Android phone or tablet, ‘Playing music stored on your Android device’ to Sonos is a great option. If you have a Sonos Play:5, Connect, Connect:Amp, or Amp, you'll have a Sonos player with a Line-In connection. Using that Line-In, you can play music directly from any device connected to it, to any player around the house. You could even look into connecting a Bluetooth or AirPlay receiving device to that line in to use your mobile device without needing to wire it in to the line-in. See more about 'Using the Line-In on Sonos' here. With the first three options, your phone doesn’t need to be turned on to listen to your music, and the music will keep on playing even if your phone is off or leaves the house. There are also alarm and Sonos playlist features that are available for most music sources that aren't available from 'On this iPhone'. More about how to ‘Play music stored on your iPhone, iPad, or iPod touch’ is on our support pages. We'll continue to support everyone through this change, and will help them set up the necessary workarounds to keep listening to their favorite tracks on Sonos.

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Meet SYMFONISK, IKEA speakers built with Sonos

Introducing SYMFONISK, brand new speakers designed by IKEA in partnership with Sonos to work flawlessly with Sonos systems. We’re excited to share the SYMFONISK bookshelf and table lamp speakers. The table lamp with WiFi speaker integrates sound, light, and interior design in a single product, perfect for small spaces or homes that do not wish for technology to be a visible part of the home design. The versatile bookshelf WiFi speaker opens up the Sonos experience to many new placements and functions that can bring joy and a great sound experience to the home. With these new additions, you have even more options to choose what will best fit your design and listening needs. Such as adding a table lamp to a room to bring light and sound, or mount the bookshelf speakers into IKEA furniture or on the wall. All SYMFONISK products will be controlled through the Sonos app along with any other Sonos products. You’ll also be able to use direct control options from select music partners, and AirPlay 2 from iOS devices. They’ll also receive Sonos software updates, some features are tied to specific hardware requirements and might not be available on SYMFONISK. Two of the same model SYMFONISK speakers can be used together as surround sound speakers for a Sonos home theater setup, or a pair can be used together for stereo playback in a room. Use the Sonos app for iOS to tune SYMFONISK speakers with Trueplay to customize the sound for your unique living space. The SYMFONISK WiFi table lamp comes in black and white and features a standard E12/E14 socket for the bulb, capable of supporting a smart bulb if you’d like to add one. It features an on/off switch on the side to control the light. The bookshelf and table lamp speaker will be available in Europe and North America in August 2019, sold exclusively by IKEA at stores and IKEA.com. The WiFi table lamp speaker will be available for €179 / $179 and the Wifi bookshelf speaker will be available for €99,95 / $99. Find out more and sign up to stay informed on our website.

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Sonos Welcomes the Google Assistant

Sonos 10.2 brings the Google Assistant to Sonos. Your Sonos One and Sonos Beam, once updated, will have the Google Assistant built-in, bringing a new voice to your home. With this update, you can now link your Google Assistant enabled devices to control Sonos hands free with the Google Assistant. Control your music, get answers to questions, manage everyday tasks, and more— simply by using your voice. Find out more about the Google Assistant with Sonos on our website here and on our blog, “12 Ways the Google Assistant Will Enhance Your Sonos Listening Experience”.. The Google Assistant is available on Sonos starting with the US only, with expanded availability this year. As of July 2nd, 2019, Australia, Canada, Germany, France, the Netherlands, and the United Kingdom now have support for Google Assistant on Sonos. To get started, check out our setup pages for controlling Sonos with Google Home devices or adding the Google Assistant to a Beam or One. The directions are below as well. Once you’ve got it set up, try out some basic commands with “Hey Google…” or “Ok Google…” “Hey Google, play my morning news.” “Hey Google, play some music in the Living Room.” “Hey Google, turn it up.” The Google Assistant can control basic playback, such as skipping or pausing music on Sonos, and can start music from Deezer, Google Play Music, Pandora, Spotify, and YouTube Music. With the Google Assistant on Sonos you can play music, find answers courtesy of Google Search, plan your day, set timers, and easily control smart devices around your home. You’ll also be able to use features specific to Google Assistant, like continued conversation, meaning you can ask the Google Assistant a series of questions without having to say “Hey Google” every time. We’ll continue to bring more actions and functionality to the experience over time through software updates. We have a pretty comprehensive list here of basic commands, but there are always more to discover. Setting Up Google AssistantEnhance your Sonos experience with the Google Assistant by adding it to the Sonos One and Beam or by linking your Google Home devices to Sonos. Adding the Google Assistant to Sonos One and BeamTo add the Google Assistant to the Sonos One or Beam, go into your Sonos App (on iOS or Android) and tap on More > Room Settings > Voice Services and you can select the Google Assistant to be added. Please note that you can only have one voice service added to a Sonos player at one time, however multiple voice services can be used on the same household if you have more than one compatible device. Set up Google Home to control SonosIf you don’t have any voice-enabled Sonos speakers in your system, you can still set up Google Assistant to control Sonos through a Google Home or other Google Assistant-enabled device. In the Sonos app for iOS or Android, tap the More tab at the bottom, then tap Voice Services. Choose Google Assistant from the list. This will take you to the Google Assistant app, where you’ll sign in to your Sonos account. Once you’ve connected your Sonos account, check to make sure you’ve added your music service accounts in the Google Assistant app by tapping your profile icon at the top right, then choosing Services > Music. You can also set your default service from this menu. To learn more about how you can control Sonos with Google Assistant, see our article, Sonos with Google Assistant. If you run into any trouble, there are some helpful tips and tricks here and on our community here to start with.

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