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Hi everybody,


Over the next few weeks you’ll start noticing some changes to the community. 
First we will be changing the category structure to make it easier for you to identify a suitable area to post a question, and/or discover a conversation to join. The category structure on the front page will also be ‘collapsed’ by default to give a better overview of conversation areas.
In addition to a new category structure we’ll roll out a new feature called “News and Announcements” where all the content will be displayed chronologically rather than by last reply. 

After, and a bit during, the category overhaul we’ll be updating the visual aspects of the community: New banner images, new button colors, and a new site menu.

In addition to the changes being rolled out shortly, we’re also looking into a few new features to make it easier to find helpful information. First one is ‘recommended topics’ which is a sub category specific feature, where we can highlight helpful topics.

While we’re working on the new structure, the visual updates, and moving a lot of content around, the community will be a bit messy. You might have started a topic in a sub category, only to find it has been moved to its new home in a new sub category. 
You can always find all your content back by looking into your community profile here: Click to see the topics you’ve started. Click to see the comments you’ve written.

While we’re doing the changes across the community we won’t be closing the community temporarily, so please bear with us if something isn’t looking quite right. 

We will of course let you know when we’re done, and we welcome any feedback to the new changes. 

All the best,
Ditte and the Community team
 

“Help Others” and “recent activity” is painful to use in the new system.

Once you click “show more activity” at the bottom and then click on an item, when you hit Back you just go to the first ~20 items. You have to click “show more activity” every time to get past the first page.

Big disincentive to helping others.


Thank you all for your patience. We have now completed the update to the community. If you find something that isn't working quite right, please let us know and we'll have a look.
Best regards

Ditte


“Help Others” and “recent activity” is painful to use in the new system.

Once you click “show more activity” at the bottom and then click on an item, when you hit Back you just go to the first ~20 items. You have to click “show more activity” every time to get past the first page.

Big disincentive to helping others.

Looks like this change was reverted, back to the numbered pages, which works a lot better.


“Help Others” and “recent activity” is painful to use in the new system.

Once you click “show more activity” at the bottom and then click on an item, when you hit Back you just go to the first ~20 items. You have to click “show more activity” every time to get past the first page.

Big disincentive to helping others.

Looks like this change was reverted, back to the numbered pages, which works a lot better.

I take it back! One of my PCs shows the annoying “show more activity”, but the other one shows 1 2 3 4 etc. Both are running Edge, the former Win11, the latter Win10.


It looks like the Sonos community platform is in the process of getting updated. Some of the improvements mentioned include a better category structure for posting questions and finding conversations, a new "News and Announcements" feature, and an overall refreshed look.


It looks like the Sonos community platform is in the process of getting updated. Some of the improvements mentioned include a better category structure for posting questions and finding conversations, a new "News and Announcements" feature, and an overall refreshed look.

Is this on top of what was announced a year ago? 


@nik9669a 

If that’s not an AI bot post, I don’t know what is…