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My gen1 Roam has become unresponsive. None of the buttons on top respond and the on/off button is also unresponsive and no lights come on. It is kept on the Sonos base charger when not in use (the charger plug supplies 5v, but I can’t tell if the base pad is working). If I plug a charging cable in the rear socket I get a red light at the bottom but none of the buttons respond. If it wasn’t nailed to the perch would it have fallen off?

As it stands Sonos hasn't been programmed to accept Gemini. Here's why. The Sonos app is design to communicate with the Google assistant app. Gemini is a separate app. The sonos app attempts to open the Google assistant app only. If you've switched to Gemini, your Sonos devices won't accept your new AI assistant. 

I tried every fix posted online for this issue and after suffering from it for ~2 years, I finally spent a few hours and achieved this fix. Registered to the forums just to share this in case it helps someone else. The fix (probably)What finally got my Sonos macOS app back online after the "Your computer's firewall setting has changed. Your Sonos controller can no longer connect to your Sonos system" error: in-app Uninstall (NOT drag-to-trash) followed by a fresh download from sonos.com.Important caveat: I tried a lot of other cleanup steps before this worked. I can't say for sure whether the in-app Uninstall alone would have fixed it on a "clean" system, or whether the prior cleanup was a prerequisite. If you're hitting the same error, I'd suggest trying the simple fix first — if it doesn't work on its own, here's everything else I did, in case some of it matters in combination.Step 1 — Try this first (the simple fix)This is the step that immediately preceded my Sonos app working agai

will it make a diffrence adding a mini sub to my Home Theater set up as I already have arc ultra second gen and 2 Era 100 ?Room Size: 140 Square feetUse for: Movies and Music streaming 

Hi everyone,I’m experiencing an annoying rattling noise with my Sonos Sub Gen 2. The issue happens mostly during movies, especially in low frequency scenes with deep bass. It is less noticeable with music, but still present at times.What I’ve already tried: Factory reset Trueplay tuning multiple times Moving the Sub to different locations in the room Switching connection from WiFi to Ethernet (currently wired) The rattling still occurs regardless of placement or connection method.Has anyone experienced something similar with a Gen 2? Did it turn out to be a hardware issue or was there a specific fix?

We have recently purchased a beam and 2 era speakers. we want the flexibility to play music independently from the 2x era speakers from our phone but we also want to have the beam and era speakers grouped to our TV. Is this possible to have 2 independent Sonos room/systems? thanks 

Any reason why exclusively ……………. station still won’t play on My Tuner Radio?

Just read a very helpful thread on ERA300’s ceiling mount Vs In ceiling ….. I have the same issue. Probably easier than the OP on that thread. We have a rectangular room. But with a large triangular corner in glass. Long story, looks nice etc but not ideal for placing speakers.The front viewing wall is perfectly symetrical and has just been rewired so TV, sound bar and other components are perfectly centered as is the viewing settee. The viewing settee has a left hand and right hand 2 seater settee perpendicular to the main viewing settee.So everything is front is peachy. But the rear means the ERA 300 RHS would be over the arm if wall mounted. Not ideal. The LHS one not a problem. Can use floor stands but I’m thinking ceiling mounted on a Flexson and use SW in app to invert the sound? The flexson appears have a long reach such that it could be in a proper position in line with the Arc Ultra.This is the Flexson ceiling mount in question. not the prettiest but maybe works.Install is no

Hey there! I have a Sonos Move 2 speaker that worked fine on my Orange Livebox 7's network for almost a year, then started to not be visible anymore in my Sonos app. I reset the device and it managed to join the wifi, but it was never able to be linked my my account. Despite several resets, the operation always failed. I talked with support and they were great. We saw that the setup worked when the speaker was on another Wifi network created with Android's tethering feature. We checked the wifi's Mac filtering settings but it was disabled, and enabling it + adding the speaker's mac address didn't fix anything. In the end, support concluded there was probably an issue with my Livebox. Looking into that hypothesis, I fell upon this discussion:  It gave me the necessary pointers to fix the issue (my UI is in Fench, I tried to translate to English):Launch the "Orange and me"/"Orange et moi" app on your phone (the "My Livebox" app was discontinued) Click on "Your Livebox"/"Votre Livebox" Sc

Sonos S1 Music Library Restoration Guide (Zero-Trust & VLANs)This guide provides the technical blueprint for connecting a legacy Sonos S1 speaker system to a modern storage backend (e.g., TrueNAS) across segmented network VLANs.The ChallengeSonos S1 systems rely on SMBv1 and NetBIOS, both of which are deprecated and insecure. Modern NAS systems (TrueNAS, Synology) often disable these protocols by default. Furthermore, cross-VLAN communication for Sonos is notoriously difficult due to its reliance on discovery and specific "ghost ports" used during the library registration process.Architecture OverviewTo maintain security while supporting legacy hardware, we use a Raspberry Pi SMB Proxy:TrueNAS exports the music library via NFSv4 (Secure/Modern). Raspberry Pi mounts the NFS share and re-exports it via Samba (SMBv1). Sonos Speakers connect only to the Pi on a dedicated "Legacy" VLAN.1. Raspberry Pi Proxy ConfigurationOptimized NFS Mount (/etc/fstab)To prevent the Pi from hanging duri

With Android phones moving to Gemini, this change interferes with using Google Assistant on Sonos devices. If Google Assistant is not already set up on Sonos, the setup process now redirects to Gemini, making it impossible to connect GA to Sonos. For those who have GA already activated, enabling Gemini on the phone causes GA on Sonos to respond with a connection issue, rendering it unusable. This creates a difficult choice for users either stop using GA on Sonos or avoid switching to Gemini on their phones. Given that GA is likely to be fully replaced by Gemini in the near future, how does Sonos plan to address this transition and ensure continued voice assistant functionality on its devices?  

  Hi everyone,  I built an open-source Windows app called RoomRelay for a use case I kept running into: streaming live Windows audio to Sonos speakers without needing AirPlay, Bluetooth, line-in hardware, or older tools.  It can stream:  - whole-system Windows audio  - audio from a selected application, on supported Windows versions  It discovers Sonos speakers on the local network and sends the stream directly over LAN.  GitHub:  https://github.com/guicn555/RoomRelay  Release downloads:  https://github.com/guicn555/RoomRelay/releases/latest  A few honest limitations:  - This is best for music, podcasts, radio, and background audio.  - It is not meant for low-latency gaming or perfect video lip-sync.  - The stream is local-network only.  - Per-app capture works best on current Windows 11 builds.  - You may need to allow the Windows Defender Firewall prompt on your private network.  I’m posting here because I’ve seen a lot of older threads where people ask how to use Sonos as PC speaker

Is it possible to run the Beam Gen 2 directly from a TV that supports digital audio?  I’ve installed in a location that does not have Wi-Fi.

Subject line says it all.  I have an OLD system: ZP80 and ZP100, on the S1 app.  I’m a super early adopter, on a super low budget.  I can get a Play:1 (used, obviously) for a good price.  My concern is that because the Play:1 seems to be compatible with both S1 and S2, adding to my otherwise purely-S1 system will break it.  Any feedback is appreciated!

Is it just me, or is anyone else a bit underwhelmed by how the new Play speaker sounds, especially muddy mids? This could just be my expectation vs. ….It doesn’t sound bad, it just doesn’t sound $279-ish good. I’ll always remember how great the first listen of my Arc/SL 100s/Sub3 was, now updated with a pair of Era 300s; and still is!Other considerations:The build quality is excellent It was super easy to set up I’m listening via wifi with lossless codec from AppleMusic Auto True-play does very little, if anything It would be nice if Sonos would engineer a multi-band EQ, like every other modern speaker on the market ...instead of relegating us to the bass/treble only I’ll definitely give it a week, but like with the Beam and Ray my first impression seems to be the one that sticks. Both of those items were returned.

Hi, for the last 3 weeks or so Sonos is constantly dropping out and losing connection. Sometimes it skips through tracks, other times it just stops playing. I also can not connect to Sonos speakers via the Spotify app. This all worked before and we haven’t changed our internet setup. Is anyone else having this problem? What can I do to fix it? 

Hi, I’m getting. 1008 error when setting up Era 300. I’ve had the speakers for 6m without many issues. One of the speakers dropped last week & I cannot get to register. Keep getting a 1008 error. WiFi is via Netgear Nighthawk mesh system. If I connect direct to the router then I don’t get any issues but the router won’t extend to cover the house. I’ve been escalated to level 3 at Sonos but wondered if anyone had any ideas. I’ve reset speakers, router and tried to set up direct with router then move to Netgear but speakers aren’t moving. Help 

(I can create them anew and the new ones read the same Amazon files correctly.)  It was as though a mysterious virus had swept down on my Sonos system, no idea why.  The earlier playlists (many dozens) are still there but the files are all, quote, ”not encoded properly”.   Any thoughts/advice much appreciated.(My only Sonos equipment is a ZP80.  Running S1 on my Iphone and Imac.) 

I have two play 1 speakers and I want to be able to stream YouTube to them by adding a speaker with airplay 2. What would be the most cost effective option? Thanks 

 Sorry if this is the wrong place to postHello and good afternoon! I was curious if perhaps anyone on here may be able to assist me with an issue I ran into regarding streaming content and my Sonos play bar please. I have 2 play bars and a sub but I’ve only ever used them for music, however I purchased a new TV recently and I’d like to set up the Sonos system to work with the TV. The television is Samsung 85” model U8000F. Unfortunately for me the tv does not have a dedicated optical audio output for a cable connection to the play bar, so to overcome this obstacle I acquired a device called the Insignia audio extractor (links below)  in order to connect the play bar to the tv. The Tv does have ARC/EARC in one of the HDMI ports as well, but the extractor only supports EARC I believe. After I got everything set up I experienced difficulty with streaming content not loading/not working/strange error messages. I thought it was a Disney plus issue at first, but that wasn’t the only service

I just received a push notification on my iPhone suggesting I check out the “Hit List” on Sonos Radio.That’s odd… I’m pretty sure I had turned marketing notifications off: Does Sonos no longer honor this preference?Sonos has generally been good in the past about honoring this preference and not abusing its notification access. I’m hoping this is just a one-time oversight that will be quickly fixed.

Im losing my mind over this issue. Its been several hours per day for four days including with Sonos support and no luck. I have a new Arc Ultra connected to a new Sony Bravia 8 II television via the TV eARC port using the HDMI cable included with the Arc Ultra. I have read for hours and tried everythign I read to get sound to come out of the arc ultra. Ive tried many different Sonois app and TV settings and different combos and many, many reboots of both products. I do not have any other HDMi or other port being used on the TV.  Sonos support say I need an eARC to HDMI adapter?? What is this? The support tech seemed to get annoyed when I was asking anythign about the adapter. All my research shows the tv and soundbar are eARC as is the HDMI cable included with the Arc Ultra. I dont see any adapters online, only extractors which seem to only be used if one of the products is not eARC. Anyone using the arc ultra with a Sony Bravia 8 II?Or, anyone who understands why I would need an extr

Sorry if this is the wrong place to postHello and good afternoon! I was curious if perhaps anyone on here may be able to assist me with an issue I ran into regarding streaming content and my Sonos play bar please. I have 2 play bars and a sub but I’ve only ever used them for music, however I purchased a new TV recently and I’d like to set up the Sonos system to work with the TV. The television is Samsung 85” model U8000F. Unfortunately for me the tv does not have a dedicated optical audio output for a cable connection to the play bar, so to overcome this obstacle I acquired a device called the Insignia audio extractor (links below)  in order to connect the play bar to the tv. The Tv does have ARC/EARC in one of the HDMI ports as well, but the extractor only supports EARC I believe. After I got everything set up I experienced difficulty with streaming content not loading/not working/strange error messages. I thought it was a Disney plus issue at first, but that wasn’t the only service I

Where can I purchase a replacement hanging strap for white Sonos Play? Also, any upcoming mounting accessories in the works?    

At the end of each song, the volume comes Very High before transitioning to the next song? What cause that issue?