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I have a Rega P1 Plus turntable output through a switch (also connected to a CD player) into my Sonos Five. The turntable has a preamp built in (no real idea what that means) so I have connected everything instructions say I should connect. The output does not seem to be particularly crisp (making all my LPs sounding slightly muffled). I thought it was may be the quality of LPs these days but all new vinyl has the same sound quality so it can’t be the LPs. I’ve tried reviewing the compression settings in the Sonos app and replaced the line in cable from the switch to the speaker as this had some damage. Still the same sense that the sound quality still isn’t there.  Any help from others who have had similar problems and solved them would be great. 

I have been unable to lock Sonos settings for my Play Portable on iPhone 17 Pro MaxiOS 26.6 Sonos S2: 87.01.7 Version: 18.6 (build 96.0-79160)The settings are:Alexa Wake Word Bluetooth Idle Auto-Discount Battery Saver WiFi Power SaveI have been able to lock the above settings using my Android TabletAndroid:16 Sonos S2: 87.01.8 Version: 96.0-7960Ironically when doing so on my Android Tablet they appear as set on my iPhone. Incidentally, the Alexa Wake Word works as well.There is definitely an issue with Sonos running in iOS at least in my region. Another member in the UK indicated that their settings were working in iOS; although I don’t know which version.I have submitted Sonos diagnostics for iOS and Android 

My system just picked up the Amazon service changes. However, the Desktop app has an empty “Collections” section at the root of the object tree. Mobile shows Library / Explore Podcasts / User Playlists which I assume is correct.

I’m interested in learning how developers and QA teams are improving automated browser and mobile app testing, especially as AI-powered testing tools become more common.Some areas I’d like to explore include natural-language test creation, real-browser testing, handling dynamic web elements, cross-device testing, authentication flows, error handling, test reliability, and generating clear evidence for failed or successful tests.For teams using AI coding agents, how are you validating that generated code actually works correctly before deployment? Are agentic testing tools reliable enough for complex workflows, or is traditional automation still necessary for critical test cases?I’d also be interested in hearing about practical approaches for reducing flaky tests while keeping test creation and maintenance efficient.What tools, workflows, or best practices have worked well for your team?Where do you want to post your topic?Software Testing / Quality Assurance

I have a new (~3 weeks) Sonos Era 100 that has developed a digital ‘scratch’ sound when waking up the voice assistant. Whenever I say “Alexa…” I’ll get the chime and what sounds like a short scratch/static sound. The rest of audio playback is fine, music is unaffected, and I’ve not heard this same sound aside from using the wake word.Restarting the speaker didn’t do anything and I’m not sure if this is something I should initiate a return for, or if its a known issue with a fix.Ideas are welcome. 

It seems Amazon Music, my preferred service is missing from the search tool.  

I’m well aware the issues of the floating ground in the ZP80 and my setup has been a little fragile  but good enough in that regard. However, For my ZP80 zones I had to get new power amps (long story) and they are unusable. Cyrus Stereo 200s so very decent kit, replacing a variety of Tag, XTZ & audiolab.Using ZP100 as a pre-amp only they work fine. I know it’s ground loops. I’ve tried connecting mains ground to RCA outer on the ZP80, no effect. I tried same to chassis plate under the ZP80, no effect. I tried ZP80 RCA outer to Cyrus chassis, no effect.I’m reluctant to try RCA ground loop isolators - cheap, yes, but theory says they will degrade the sound making a monkey of my expensive amps! However, has anyone any experience can feedback?Aside from that my solutions seem to be to use an external DAC with optical input or buy a couple of used ZP100s in pre-amp mode that I know will work. No point switching to WiiM because they will have similar issues.Any thoughts?

Is it possible to play audio from my phone on the Sonos system?

The RP content service works but does not show playing track artwork. Just the generic logo for the main mix, for example.However, if I remove the service while still listening the artwork will show up and stay working until such time as I quit to listen to something else.Obviously I can’t then return to RP because the service isn’t installed. So, reinstall the service and the problem returns. It doesn’t matter whether I login (authorise) the RP service anonymously or use my RP login.This feels like a bug. Any tips? I raised a case with Sonos and sent diagnostics but no responses.Thanks all. I’m bored of this view… 

Hey all! We've got a new update live for Android. Here's a quick breakdown of what's changed. Want the full history of what we've been up to? Check out our App Release Notes here and System (Player) Release Notes here. As always, this is a Phased Rollout, think of it like a wave; not everyone gets it at the same time.  What's New:App UpdateAndroid - 88.00.43 Smarter handling of offline products - We tuned up the settings experience for products that go offline: Offline products now stick around in Settings for 3 months instead of disappearing right away, giving you time to reconnect them. Improvements to how bonded sets behave when part of the set drops offline. Added a "hide" option so you can tidy up Settings by removing offline products you don't plan to bring back.  Player UpdateModern - 96.1-79270And for iOS, we didn’t forget about you. Just some last minute polishing on the update. It’ll be here soon.As always, feedback is welcome. The good, bad, or in between. We read it all.

I'm from Russia. Lately, I've been having numerous problems updating my numerous devices (over 20 speakers). Are you blocking updates for SONOS devices from Russia? Or is this a bug on my part?

Loving the new ‘tabbed navigation’ interface beta -- but the app constantly automatically selecting first room in my house in alphabetical order driving me crazy… really don’t want to have to change a room name to ‘zBasement’ : PAnyone else experiencing this?

I have a Sony Bravia 6 with arc hdmi connection and a Sonos ultra soundbar with sub and era 300.  When I launch a film from Apple TV i am in audio stereo pcm and not 5.1Is there any solution ? 

why are there multiple system capabilities? How do you remove devices off a system

When listing to a station like 90’s Radio i get German voice over for some announcements. Is this fixed or can the region be changed to receive the English version.

Sirius channels are misidentified in the app this morning. Ch73 60’s gold shows undefined Cincinnati Reds w the logo Channel 73 60’s Gold???  Other channels have the same misidentified issue pointing to other Sirius channels. 

Hello all, I hope someone can help me.I noticed the other day that a few albums in my library had suddenly split into multiple albums. At first I thought there may have been an update that had changed the way certain albums were tagged. I did some rudimentary checks on the album tags (I use Tag & Rename) but couldn't see any issues. However on further examination I noticed that the multiple of the albums had the same track in them see images below.Multiple of one album.Only one track (The same track) showing in both albumsYou can see that a look into the folder for this album shows 11 tracks. View into the folder for albumDoing a re-scan of the library does not fix the issue. But I have found that by adding a new album to my library fixes the issue after a re-scan. However I have noticed that adding a new album can correct one problem but then suddenly another suddenly is inflicted with the same issue.So I am very confused as why adding one album can suddenly cause this issue with

It was first reportet 9 (nine!) years ago, and I found another topic that was about a year old.NOTHING has happend. It seems to me to be a rather simple thing to correct; ORDER BY <something> - there must be some kind of ordering since the order of the artists is the data/time they were put on the list. Else the order would be random each time you open the list in Sonos, and it’s not.WHEN wil this issue be solved? It’s soooo annoying.Just do it!

Hvor har de gemt de almindelige radiokanaler fra DR som ikke er leveret af Tune-in? har ledt og søgt i appen og det er jo en forvirrende oplevelse.  Moderator Edit - Translation by Google:Where have they hidden the standard DR radio channels that aren't provided via TuneIn? I’ve searched all over the app, and it really is a confusing experience.

I have changed between Alexa and Google Assistant on my Ones about 4 times. All of the “fixes” from all the forums aren't working. I have tried EVERYTHING. Alexa just stops when it’s time to play the news and Google Assistant says “I don't understand”. Is there and update coming from Sonos to fix this anytime soon? 

My Sirius XM live channels are not appearing in the APP, only channel 1-31, I tried re-authorizing and logging in and out, all system updates complete.

Hi guys,  Ive got a beam gen 2 with mini sub. Ive also got a era 300 and a move two.Also Sony bravia 5 Up till yesterday ive been able to watch and listen to YouTube music rich and seamless through all speakers just like I can with Spotify or sonos music. I should note that when watching Netflix or streaming sports through sky(nz) the era 300 and move will often drop out, hugely annoying- i was told the move wasn't setup for that kind of listening so I should buy the era 300. New speaker no improvement.  I think a fix for this is get another era 300 and setup sonos home audio through both 300s, but the space isnt that big and the speaker cost nearly $900. But I digress Right now i can only watch and  listen to YouTube through the beam and connected sub. When I check the era 300 and/or move box the sound coming through is atrocious.  The 300 and move sound great on Spotify etc  I know it can be done because I was doing it last week. So frustrating But not as frustrating as walking round

Why are my surround speakers not connected to Bluetooth?

I can’t get the S1 app to work at all. It either fails at every screen, like trying to update my Sonos Play 5 or just shows a blank screen when I go to the browse or my Sonos screens. It’s really frustrating paying so much money for these and now not being able to use them because they’ve aged out. Maybe it’s just me but this app is junk.