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Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.

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Ditte

started this topic

Tips for new Sonos owners

Setting up Sonos for the first time? Here are some tips to get you started. 1. Download the Sonos app.You’ll need the app to set up and use...

3320 Topics

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Edward RRetired Sonos Staff

published in Speakers

Temporarily adding Sonos speakers to an existing system

This article discusses how to add your speakers to an existing system. If you are taking your speaker to another location that does not have an existing Sonos system in place, these instructions will not apply to you. In that case, you can simply set up a new Sonos system. How do we get your speakers added to another system? Say, at a friend or family member’s house.This is a fairly straightforward process and should not take too long. Sonos products can remember the credentials for up to 16 wireless networks. When you bring your device home, it will automatically reconnect to your WiFi network. This is unless you Factory Reset your Sonos device, which we do not recommend. Things you will need before you get started: The WiFi password of this “new” network. The network needs to have an existing Sonos system set up already. You will need to have the owner of this system’s Sonos account information at hand. The steps to take: Connect your mobile device (that has the Sonos app insta

31310

4 years ago

Keith NSonos Staff

posted in Speakers

Grouping & Sonos: Best Practices

Hello everyone!We’ve seen some questions and discussion about room grouping come up recently. We have an FAQ that shows how to group along with the basics of grouping. This is a great resource that shows how to group rooms and some additional features. If you’d like a quick reference, check it out!This discussion should serve as a “crash-course” on grouping in Sonos. If you have any questions or need anything clarified, please do not hesitate to leave a comment. We are happy to help. If you're having problems with grouping, feel free to create a new topic and the Community will take a look.What is grouping? Grouping allows you to play audio content from your favorite music services and sources on two or more of your Sonos speakers, at the same time. Players that are grouped share the same queue and will continue to do so until you un-group the rooms.Amazon Alexa/Sonos One Users: Grouping in Sonos is separate from Alexa groups and do not interact. You can create groups in Alexa, but the

54920

6 years ago

LizzyMContributor II

posted in Speakers

Speaker update & ongoing App issues

Has anyone else got a problem that now all speakers on the system have updated, only one now will work with the app?I am just ready to fling all these speakers in the bin as the enjoyment of listening to music has gone right out the window?Pointers and advice welcome!

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12 hours ago

Mike65555Trending Lyricist I

asked in Speakers

gen 3 sub update

Has anyone noticed after last Sonos update 16/10/24 gen 3 sub sounds less dynamic the volume seems lower and frequency has changed

1 day ago

Roy the ChenContributor I

asked in Speakers

Sonos one Gen2

I recently have encountered an issue that music constantly would be paused out of nowhere OR my five sonos s1 gen2 would go silent whilst the app stills shows music playing. Furthermore, I couldnt play music with my five speakers at the same time, it would go silent 4 or 5 times during one song. By the way, I use apple music. I have checked my WIFI connection, rebooted everything and updated softwares to date.So apparently it’s not about an internet issue. Does anyone have the same experience like me?

151

1 day ago

FozamatozContributor I

asked in Speakers

App is a joke.

Am I the only one who has had enough of Sonos. Used the products for years but now I feel like it’s an expensive piece of junk that’s ruined my music playlist. Not reliable, constantly crashing etc. Tried everything mentioned on forums and today I see an article that they have fixed 90% of the app, what a load of crap that is. 😂

472

2 days ago

DoatsofoatsContributor I

asked in Speakers

15% Upgrade offer

Anyone have a 15% credit they are willing to spare? Would like to pre order the new Ultra and don’t have any offers in my profile. Long shot but worth a try!

191

3 days ago

jenniferonforumsContributor I

asked in Speakers

sonos music alarm always plays chime instead of music

Sonos won’t let me set up a music alarm. It always defaults back to the Chime playing no matter what — even when it says I’ve selected music. See this diagnostics. Moderator edit: diagnostic number recorded and removed

4 days ago

Sadie bearContributor II

asked in Speakers

firmware

How do you update your firmware

231

5 days ago

GBeazyContributor I

asked in Speakers

Is there a place to see the latest sw version per model number?

Sonos lists Hardware Version and (Software) Version in its System Info. Is there any quick place to find the highest (Software) Version that supports each Hardware Version? This would be useful for cases like my Connect models that seem stuck in the past but I can’t clearly figure out why based on existing S1/S2 documention.

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12 days ago

LivingWContributor I

posted in Speakers

sonos 5s delay when playing vinyl

Hi, I have my Project turntable connected to my pair of Sonos 5s. I have always known that there’s a delay but recently has been bothering me lately and now long for real time listening l, probably makes my analog vinyl ineffective. I’ve read somewhere but have forgotten where or how to resolve this. Is there anyone on this community that can help me to eradicate the delay as it would be greatly appreciated.Kind Regards,Will

212

17 days ago

Erin KochContributor I

asked in Speakers

alarms

After so many problems with the new app this summer, here’s the latest. There’s no volume control for my alarm. It disappeared when I moved and switched internet service this weekend. Additionally, I’ve had to move twice this summer and find the Sonos app tedious because it has to reset with each new location. Anyway- is there a way to get volume back to my alarm without yet another reset?

110

1 month ago

JC74Avid Contributor III

asked in Speakers

Era 300 playback issues

3 x issues with my 2 month old Era 300 all was working fine for a week or 2 then lost Alexa tried the fixes on the community chat to no avail, 2nd issue is when the speaker is unused ie over night you can’t use the app to start any music at all you have to talk to sonos “hey Sonos play music” and then it works, but still take ages to show something is playing in the app. Yesterday nothing at all couldn’t use app to do anything. Today it let me start from the app and this brings me on to the 3rd issue, I have 4 other speakers all work fine but today when I started playing the Era 300 it stopped all the other speakers. I can start playing music on all of my other speakers but as soon as you start playing on the 300 they all stop playing one by one weird 😩 anyone had or have the same problems? Was on phone to technical for 1 ½ hours on Monday still couldn’t sort so now waiting for someone else from technical to contact me.

180

1 month ago

mrcdContributor I

posted in Speakers

Positive Story : 😍 Got two old Play:1 from ebay, and now have a nice additional 'new' stereo setup

I wanted to expand my system, but not spend too much money…I got two old (series1) Play:1 speakers from EBay - about £60-70 each.I was dreading adding them to my system, as I’ve has issues in the past, and with all the recent (and ongoing) app debacle I feared that installing ‘legacy’ hardware might be a nightmare…Amazingly it was the easiest install ever! I had to factory reset one (easy job) - but both of them were added to my system so easily, registered, and joined as a stereo pair. I’m amazed how straight forwards it was 👍Honestly, given how rubbish everything has been with Sonos recently this was a breath of fresh air for me.If you want to expand your system, and do it on the cheap I can surely recommend this route.(a new Era100 is £200, and who wants all that ‘Smart’ stuff anyhow eh?)just wanted to share a positive story! 😍

Alg275Contributor I

Sonos beam gen 3 constantly gets disconnected from the app. Have tried everything many times and still can’t get it to work properly. Any help would be greatly appreciated.

1 month ago

remgazContributor I

posted in Speakers

New Sonos App

So - I held off posting about the new app. I don’t tend to be the kind of person to post on such things anyway, and I wanted to see if time would make things better. I’m here to say, after several months, I really can’t stand the new app. It’s terrible in so many ways. My music stops playing sometimes for reasons I can’t even determine, and I’ve increasingly resorted to just using airplay to my Sonos speakers, even though the sound is worse (which of course defeats a major reason to using Sonos products in the first place.) But also, it’s just stop wonky and hard to use. The new search bar location was the wackiest design decision, and the search results are consistently frustrating - not taking you where you want to go quickly or reliably. It’s just an awful user experience.In short… what gives?! Why hasn’t Sonos just resorted to the old app given all these complaints? I usually can’t resist looking at their emails about news speakers and products, and thinking about adding them yet a

540

1 month ago

KamarinchevContributor II

asked in Speakers

Era 100 & 300 Wi-Fi 6E

Hello,I'm wondering if the Era 100/300 will be capable of connecting to Wi-Fi 6E in the future. According to Sonos documentation, right now they are only capable of connecting to 802.11ac (WiFi 5), 802.11ax (WiFi 6), 802.11n, and 802.11aOn the other hand, @Corry P mentioned in an older “ era future proof “ article that the chipsets in the Era 100 and Era 300 also support WiFi 6E, and as these technologies mature and become mainstream, Sonos can provide software updates for the Era 100 and Era 300 to add new features. Does that mean Era speakers will be able to support 6GHz Wi-Fi 6E ( 802.11axe ) in a future update?

MikeL35Contributor I

Hello All,Can anyone assist with identifying the Sonos models in this photo? Much appreciated!

765

1 month ago

NickBLFCContributor I

asked in Speakers

system bricked after updating new app

6 x sonos speakers and 1 x connect all completely bricked due to updating the new app. What a complete waste of money. And looking on this site not one comment from Sonos themselves just endless customers reporting bricked systems. I’m bored of turning them off and back on again. In the app they now all show up but zero audio from any speaker. And to think last month I was concerned I couldn’t alter the EQ on some of them. What a complete embarrassment for what I once thought was a brilliant forward thinking company.

96633

1 month ago

J GrayContributor III

posted in Speakers

Sonos Era 100s as Stereo pair Many uses

I bought a pair of Era 100s for better stereo separation when listening to my Victrola stream in my LR I called the pair Den, and they are physically in LR with the stream. I get better separation than my Beams and their subs G1 and sub-mini (BR) or G2 and sub-G3 (LR). Also, the bass is pretty good, and I can tweak it in the app to almost match a set of speakers from back in the day; so, I don’t see the need to add a 3rd sub to my system just for the 100s I can simply move LR sub-G3 to den and back as desired.The setup was easy. However, remember to add each speaker to your system one at a time, place them, and connect them to power, and add them as you go. This helps the app, and you keep things straight as you go. I had Den and Den2 as Era 100 speakers at this point; with a sticky note with the name of each speaker. The last thing I set up was the Era 100s stereo pair; I sat in my listening position and picked the Era 100 to the left of my position (Den) as left and the app saw den2

590

1 month ago

Yedaman54Contributor I

asked in Speakers

Sonos Beam gen 2 won’t connect to wifi during app setup

Hi, I have been having trouble with my Sonos beam gen 2 connecting to WiFi. Every time I try to set it up in the app I can’t make it passed the WiFi setup section. I know I’m entering the right password but it always ends up with an error message after waiting for it to connect for a couple minutes. Thank you in advance for any help.

SkateyContributor I

My new move 2 is showing in my system with my other Sonos speakers but when you want it to play it says “can’t connect please try later” 70 minute wait on phone to speak to someone

303

1 month ago

bebert100Contributor I

posted in Speakers

Sonos One speaker stand upgrade

Hi All I am currently wanting to upgrade my Sonos One’s to Era 100’s, I have them attached to non height adjustable Sonos stands. The stands for Sonos One and Era 100 seems to be identical except the base for the speaker. Does anything exist allowing me to adapt these stands for the 100’s other than having to buy new speaker stands? Thanks

241

1 month ago

Wouter_NLContributor I

posted in Speakers

repairing Sonos Playbar

First of all, thank you for reading this post. I bought my first Sonos device 12 years ago. Always liked it (except for the transformation from gen1 - gen2 because it's not completely compatible).My question. I just returned from my holiday. I always power off all electronics if I leave the house for a few weeks. When i came back I wanted to start up my Playbar again. Unfortunalely it won't power on anymore. No white led light, not to find in the app. Nothing works. Tried to reset, power off and on, tried another power cable, another power socket.. called Sonos. They couldn't do much for me either...So I already ordered the Sonos Beam Gen 2 to replace the playbar BUT I want the playbar to work again. Sonos doesn't have repair service and when I searched the internet i saw it was a rather common problem with the playbar.Is there someone around here who can provide me some tips or a good repair manuel to repair it myself? Thanks in advance and I hope to hear from you.

ian_16Contributor I

I have recently bought a second hand play 3 from eBay but I am unable to connect it to my system although after a reset the light flashed red then went green does any one have any suggestions thank you

601

1 month ago

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