Skip to main content

Speakers

Discuss Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk. Talk about your Sonos Speaker experiences here.

  • 3,423 Topics
  • 31,122 Replies
Ditte
Ditte
started this topic

Tips for new Sonos owners

Moderator note:  This article was updated in December 2024. Setting up Sonos for the first time? Here are some tips to get you started. 1. D...
  • 10
  • 3
Keith N
Keith N
started this topic

Grouping & Sonos: Best Practices

Moderator note:  This article was updated in December 2024. Hello everyone!We’ve seen some questions and discussion about room grouping come...
  • 0
  • 0
3423 Topics
J
JesFINContributor I
asked in Speakers
Ikea Symfonisk full factory reset

Hi, i have a question regarding my Ikea x Sonos Symfonisk Wifi speaker. Im planning to sell it to a friend because i preordered the new Sonos Roam. What steps i should take to factory reset and wipe all my data from the Device? Also is there anything additional i need to do than just factory resetting the device? Thank you 😊

587902
J
J
jas619Contributor I
asked in Speakers
sound cutting out

My sound cuts out every 10 minutes when playing albums.I recently switched internet providers from Starlink back to Frontier. No issues with starlink router. I had this problem before with Frontier and remember making changes to the IP address settings.The usual solutions do not work.

8911
N
A
awaishussain148Contributor I
posted in Speakers
Sonos returns are Nightmare

Hiya, I’ve contacted Sonos regarding an issue, they’ve said it’s best if we do a replacement once we receive the faulty product, I’ve contacted support 4 times to receive my pre paid shipping label, I haven’t got anything, this is a joke, it’s like you lot purposely not sending me a return label. Your customer service is the worst. every time I contact support, all they say is we re sent the email and just flogg me offAll you guys wanna do is take money, and not help.  Moderator Note: Recorded and removed Return number. Modified in accordance with the Community Code of Conduct.

462
G
M
MAGA SamuraiContributor I
asked in Speakers
ERA 300 as Surround Sound in High Vertical Placement on Wall

Hello, I tried looking for conversation that would help me place my ERA 300 for surround sound.  I recently purchased a large package with the ERA 300’s as the surrounds.  Where I will place them is in a big open room in which I can not place them at eye level behind the sofa.   I have been directed by my significant other that she will not allow any stands behind the listining area and no movement of furniture.  I have attached pictures of place areas on the wall where she is ok with having having them.  They would be 8 feet high, with close to 3 feet above the speaker on the first ceiling shelf only getting higher from there.  They would be close to 2 feet behind the listening area.  I was going to order the angled wall mounts that can angle down to around 30 degrees and to the side 5 degrees.  Do you all think this would be acceptable placement with my limitations.  Any advice welcome that could help me with placement without upsetting the gf.

714
M
F
Fozziebear40Trending Lyricist I
posted in Speakers
Era 300 dimensions wrong on website

Hi, I’ve just bought a pair of Era 300 speakers. I was surprised to notice that the official dimensions on your website are wrong! They are not 160mm high, more like 190mm. I know it shouldn’t matter as the space above should be open but some people might have to place them in a wall unit. ( I know it defeats the upward firing tweeter ) 

493
N
S
spannerwoodContributor I
asked in Speakers
Sonos Play 5 Gen 1

Hi there, I have a Sonos Play 5 Gen 1 I got second hand and I want to connect my iPhone via wifi or a line in cable. I can’t add to wifi using the app because the speaker isn’t found and I can’t play through a line in cable as yet as I don’t know which one to buy that connects to my iPhone. Just hoping some music comes out soon! Hoping you can help 

645
jgatie
M
maverick786usTrending Lyricist I
asked in Speakers
Using a pair of Sonos Era 100

I ordered a pair of Sonos ERA 100 which I want to connect as stereo pair. I know using Sonos App, it can be paired to stereo. But I also want to use those pair with my MacBook and Sony Bravia 3. Is it possible to pair them with these devices using WIFI?To make it simple. Once I have paired both Sonos Era 100 using my iPhone App, will these speakers work as stereo when connected with MacBook and Sony Bravia 3 TV using WiFi?Moderator edit: Combined posts

16920
M
U
User366272Avid Contributor I
posted in Speakers
ERA 100 (and Play 1) Minimum Volume too Loud

This is only a recent issue for me as I have switched from using a Port connected to an amp to an Era 100 in the bedroom.But minimum volume of 1% is too loud for nighttime use. I see it’s been an ongoing issue for years  And my Play 1s are the same but not really an issue as I don’t use them in the same way.Is this ever going to get fixed or is it just tough, that’s how it is? It’s my only gripe with my system but it’s quite a big issue and possibly the issue that makes me have to try something else. Cheers 

242
U
D
Dean_25Avid Contributor I
asked in Speakers
Era 100 audio polarity

I got an Era 100 yesterday, and set it up in my kitchen near an existing Sonos One. When playing a mono stream to Everywhere (as I usually do), and listening between the two speakers, it’s clear that they are reversed in audio polarity. There is no stable central image as there should be between two speakers playing the same content, and the bass is weak. Is this a defect, or is there a reason Sonos reversed the polarity between speaker families?

675
D
S
scroteContributor I
asked in Speakers
Play 3 video audio from portable devices

I've got a stereo pair of play 3's downstairs not doing much anymore, just a bit of Spotify. What, if any, options do I have these days to send audio from portable devices? For example, watch a movie (think any of the numerous video streaming services available) on a phone, tablet, or laptop but have the audio output from the play 3 pair? So far it seems impossible without another device added to the mix. I have a play bar and sub upstairs, also a Move 2.Thank you kindly.

353
Airgetlam
P
PhaneendragondiContributor I
asked in Speakers
connectivite issues sub and one sl to beam

Unable to connect to beam. Unable to iPads Sonos one sl

313
AjTrek1
A
AmyJayBeeContributor I
posted in Speakers
Constant Problems with my Sonos Play 3

I really love my Sonos speaker system -- when it works! But nearly every time I try to use them, the system demands an update, which fails, and I cycle through resets, reboots, etc., for half an hour, give up, try again. This is extremely frustrating. I have a good wi-fi connection, a high quality router, reasonable tech skills, and none of my other products give me these problems.WTF?Please don’t instruct me on reboots, restarts, updates, etc. I could write the manual at this point. I’m just sick of having to take these steps, and have them fail repeatedly, every time I want to listen to music.Does anyone else encounter this constant frustration, and if so, are there other speaker systems you’ve used that are more reliable? 

324
U
L
Lucie2501Contributor I
asked in Speakers
sonos 5

Are there different gens with the newer Sonos five….. I’ve seen black units with a while logo and I’ve seen black units with a black logo, are these units different hardware wise or is it purely cosmetic

695
Airgetlam
Q
QuintinContributor II
asked in Speakers
ERA 100 Pro

hi,can you can use a Sonos Era 100 Pro on Wi-Fi and use PoE (Power over Ethernet) only to power it, by using a PoE injector, which provides power but not data?

382
melvimbe
P
ProbillaContributor II
posted in Speakers
With setup Era 300 + Ultra Arc have you notice a significant difference (musically speaking) between spotify and apple/amazon music

With setup Era 300 + Ultra Arc have you notice a significant difference (musically speaking) between spotify and apple/amazon music Apple/Amazon have HD music. In the other hand, not spotify. Although I enjoy the music discovery from Spotify, I wander if it is time to switch to a music provider that has HD music.  Knowing the lossless quality is better, can we actually ear a difference from the compression format offered from Spotify? Thank you in advance

655
P
B
BenedictanContributor I
posted in Speakers
network connectivity

Sonos, please fix your app. I love your products, but this past month I have serious connectivity issues with my era300 in stereo pair. 

221
Airgetlam
P
Phil de ferContributor I
asked in Speakers
Hi, can I connect my tv to a sonos play5 first genetation with an audio cable?

Hi, can I connect my tv to a sonos play5 first genetation with an audio cable?many thanks 

342
Airgetlam
C
Calle0304Contributor I
asked in Speakers
Only one speaker plays at a time.

I was gifted a Sonos Era 100 on my birthday. I already owned a Sonos One SL. I was already disappointed to find out that I could not pair them together, and could therefore not use them as TV speakers. I understand the reasoning for this, but it’s still annoying.Now I’m having this problem where I can’t even get them to play music at the same time. In the Sonos app I select them both to play at the same time and it says: ‘Era 100 + 1’ or One SL + 1’ but the ‘+1’ speaker never actually plays anything. Everything in the app indicates that both speakers are playing (the little sound waves beside them are both moving) but sound only comes out of one of them. Both speakers are fully capable of playing independently and if I change which one is the ‘+1’ I can change which plays music.I have been able to fix all this temporarily by plugging out both speakers and plugging them in again, but they soon revert to this problematic state.Does anybody know why this is happening? I’m getting pretty a

371
Airgetlam
J
JacksooContributor II
posted in Speakers
Power Cable on Play 5 Very Sticky

Hello.Upgraded recently to Arc Ultra with a pair of 300’s.Today I’ve removed from their place on shelves the two older Play 5’s to sell.I found the power cable on one of them to be incredible sticky. No idea why, both speakers are in the same family room. Nothing anywhere near the speaker to cause a residue to build up on the cable.It really is quite sticky to the touch along the whole length. Certainly not something I’d be happy selling to someone else. Both speakers have been fabulous and are still in terrific working order. I’m going to miss the sound quality as the 300’s, whilst brilliant for Atmos, are not as ‘warn’. Anyone come across this before?Any cleaning solutions you can advise to get rid of this?Cleaning solution you’d advise for the Play 5 speakers just to make sure they’re at their best for the new owner?

373
buzz
J
jeffstersfContributor I
posted in Speakers
Sonos products are crap

First let me say that I am technically very adept, having been a DJ and software engineer.  I have installed or upgraded many wired (and more than a few wireless) sound systems.In November replaced my old Definitive wireless system with 3 100’s (2 of which are a speaker pair.)  Also purchased the Pro-Ject-1 turntable.Wow, what crap this is.  Oh yeah sounds great when they work.  BUT...speakers drop off, or the sound goes out, OVER AND OVER.  There is NO interference, the speakers are all close or even in the same room as the router.  Last night we had a party, and just as people were arriving, BOOM, the Sonos app/Spotify once again could find no products.  After unplugging everything (including the router) and firing them all up again, it sort of worked, but the speaker pair was gone and I had to set that up again. Anyone without the technical proficiency of myself would have been at their wits end. I got it work (again, this happens just about every other day) but I was so angry that

2206
buzz
S
Steve and the BeagleContributor I
asked in Speakers
Era 100 Stereo Pair, momentary music drop outs on the transmitted channel when using line input.

I have a pair of Era 100’s set up as a stereo pair.  I have a CD player which is connected to the line input on the right ERA100.  When playing CD’s the left ERA100 suffers momentary loss of signal.  If I connect the CD player to the left ERA100, the right one suffers momentary signal loss.  I have replaced the cable and tried another CD player and also tried a hard wired connection from my iPad.  Again, no matter what the source, the transmitted channel suffers losses when using the line input.  There is no problem at all if I connect my iPad via Bluetooth, nor is there any problem playing radio or Amazon music.

383
Schlumpf
R
riskiContributor I
posted in Speakers
era 300 in an unsupported orientation

my speakers inform the era 300 in an unsupported orientation

262
N
K
KenkramerContributor I
asked in Speakers
separate channels

Why can’t I use separate music on different speakers in different rooms? Had it before new update. What gives?

402
Airgetlam
Q
QuintinContributor II
asked in Speakers
SONOS ERA100 PRO AND SUB

Hi,Can the SUB gen4 or the SUB gen3 work with Sonos Era100 Pro speakers? And if so, can they connect wirelessly? 

321
G
R
rinopizziContributor I
posted in Speakers
Sonos Five replacement rubber feet

The company told me that they do not provide replacements. Does anybody had some advice?

533
N
Terms & ConditionsCookie settings