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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,225 Topics
  • 59,227 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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ratty
ratty
answered this question

One household; need multiple Sonos accounts to control system?

She simply installs the Sonos app, tells it to connect to an existing system, and signs in using the same account as yours.Up to 32 controll...
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6225 Topics
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stationtostationContributor II
asked in Controllers and Music services
New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the only option now appears to be Replace Queue, and no ability to insert the song. what am I missing?

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1 month ago
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designpleaseContributor I
asked in Controllers and Music services
Mac OS Controller - Scrolling goes back to previous menu level

On the Mac Sonos Controller, in the right most column (Music Source), say if you’re already looking at tracks inside an album and you want scroll to see more songs below (2-finger up motion on the trackpad, which is Mac’s default “Natural Scrolling” setting), if your fingers drifts to the right side while moving upwards, the app immediately takes you back one level up - back to the album level, as if you’ve pressed the < button. The same is true whatever you’re scrolling through, e.g. it would go from album back to artist, playlist back to streaming service, etc. Typically if an area can only scroll up or down, any left or right 2-finger motion is ignored (this is true for both Mac and Windows), this makes for very swift scrolling a flick action. This bug makes scrolling through anything much more laborious as you now have to be careful with the scrolling motion all the time! Could the dev team please take a look at the issue? It’s been there for some time but now I can finally repr

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D
11 hours ago
Gwenddoleu
GwenddoleuEnthusiast I
asked in Controllers and Music services
New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare. I hope Sonos will fix all that asap because what they did releasing this not finished app is scandalous.

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Ken_Griffiths
13 hours ago
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wpilsburyContributor I
posted in Controllers and Music services
Relisten service not working

Once again my Sonos system can’t connect to the Relisten service. This has been ongoing for a few days now and their regular app works fine and so does the Relisten website. My Sonos says it can’t connect, however, via either my iOS app or my desktop app. 

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1 day ago
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Jakob SteinaaContributor I
asked in Controllers and Music services
iPhone remote app for Apple TV no longer controls volume on Arc

Until a month ago or so, the iPhone remote app worked wonders. I could both control the Apple TV and adjust the volume, with the side-buttons on the phone.The Apple TV 4K-remote still controls the volume just fine, but the iPhone app no longer works.I seem to find a ton of threads with the same problem - or at least sort of. It seems that the Apple TV-remote (not the app) is the main problem. Just not for me. It’s the iPhone Remote-app.And yes, I’ve tried restarting the Apple TV-remote (holding volume-down and control button for 5 seconds and waiting for restart)...

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1 day ago
Michael_274
Michael_274Avid Contributor I
posted in Controllers and Music services
Sonos- you RUINED my wife’s birthday!!!

That’s IT Sonos. Your lousy app sucks. Your company sucks. I had a party for my wife’s birthday WITHOUT MUSIC because your app would not work. Your company is worthless and a joke. I have thousands of dollars of your equipment  and they are all BRICKS. I hope you go out of business. I will make it my goal to badmouth you on every blog I can. I will also make sure everyone I know never buys your stuff. In fact I made an announcement at the party to explain why we had no music. I told the horror story that is Sonos and told everyone to NEVER BUY YOUR STUFF.  SONOS COMMUNITY WE NEED A CLASS ACTION LAWSUIT. ANY LAWYERS OUR THERE? I’M IN!!!!!

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jgatie
2 days ago
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kevinboardleyTrending Lyricist I
posted in Controllers and Music services
Still no fully functioning app

So they closed this one. If its too inconvenient just stop the comments. Said it before and it's still true.SONOS = CONTEMPT FOR CUSTOMERSSonos is not deserving of its customers. But then the only customers that seem matter are those that want new products. And even where the android app is working, it's responsiveness is variable.  The desktop app still works fine. But the mobile app should work just as well. It's a wireless system!! Apparently. I'd rather have something that works than the latest design of the android app. However good it might (eventually) be. At this rate it will be a year of deliberately hobbled functionality. I might be dead before it works as it should.  

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K
2 days ago
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KosEnthusiast II
asked in Controllers and Music services
New app: screen freeze after a search

It is hard to describe… but after the update a few days ago I have noticed a very annoying search behavior on my iPad and iPhone… when displaying hits from different sources the app screen stops half way … not showing hits from all sources. Then after a while the rest is shown… the app errors apparently never stops… gosh. Also, my local library often disappears… I have to restart the app to get it back in the search results (if this part of the screen is not frozen of course).Anyone…?  

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K
3 days ago
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DrorieContributor I
asked in Controllers and Music services
alarm notification

No longer receiving an alarm notification on my iPhone, any idea how to fix? 

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D
3 days ago
bockersjv
bockersjvLocal Superstar
posted in Controllers and Music services
80.14.07 Update

Beware this one’s a bumpy ride again. Music is playing but it can’t find a system on my network😳 I’d suggest waiting a day or two for this to stabilise. I now have a broken system….again.  Keeps telling me to sign in but sign in button is ineffective.App start up does not recognise my network.Getting connection time outs even when it’s showing music is playing.No streaming services working    Basically an unusable mess🙄 EDIT :Update…After about an hour my system has stabilised. One of my Sonos Ones kept showing as not updated  this has now been fixed. PositivesAlbum art works for every track in my local library, previously this was about 50%  System seems fasterTrueplay now working again on iPhone 16pro  So after a rocky update, of which my Internet provider may have played a part, things are looking good.   

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5 days ago
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DRegan00Contributor I
asked in Controllers and Music services
SiriisXM Album Art with Android App

Hi. So even after the new update thr album and channel art for SiriisXM is erratic. It loads correctly the 1st time when the app is opened. After that, it appears to always lag a song or station behind on any Android device. Change the channel and it displays thr artwork for the previous channel. Issue for me only on androidn devices. IOS appears to.be far more functional with this at thr moment. Have tried to uninstall and reinstall app to see if was an on phone queue issue with no improvement Thank You. 

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Corry P
5 days ago
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MNarracciContributor I
asked in Controllers and Music services
Provide WIFE access to Play 3 speakers

I am new to Sonos.  I have a couple of older Play 3.  I stream music from my iphone.  I would like to be able to allow my wife to access the speakers from her iphone when I am away.  How do I do this?

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Mr. T
6 days ago
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VampiraValoContributor I
posted in Controllers and Music services
Connectivity Issues: No content found cannot connect to TV sources

Today I tried to connect to the app. It will not play content displays no content found and does not pull up TV as a source. I cannot get my audio controls to recognize my speakers. WIFI is working fine. 

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V
6 days ago
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BulwellKidContributor I
asked in Controllers and Music services
Connection to Idagio

On the old Sonos app I could download music from IDAGIO to Sonos playlists but cannot find how to do it on the new Sonos app. Can it be done and, if so, how?

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Jamie A
7 days ago
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Biggity24Contributor I
asked in Controllers and Music services
sonos app

Why is it taking so long to fix the appi feel as if it is as bad now as it was five months ago.  I would go as far as saying that it is UNUSABLE.  I’ve loved Sonos products for years and am blown away at the lack of attention the Sonos company has placed on fixing this  

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Airgetlam
7 days ago
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MeglmtContributor II
posted in Controllers and Music services
Casting - Pandora and PlexAmp

Is there a way to cast to a different set of speakers from previous session?   When i go to cast the only option is to cast to the same set of speakers that I used the last time.

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M
8 days ago
kjhhjkasdfg
kjhhjkasdfg
asked in Controllers and Music services
Sonos mac app not working

why does the sonos app no work on macos? I’ve tried downloading it from the sonos website and all it keeps saying in the sonos app from the sonos website is that sonos needs to get the latest software?says:We need to get Sonos running on the latest software.Choose Check for Updates to get started.  

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8 days ago
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coloradoburrTrending Lyricist I
asked in Controllers and Music services
I can't add songs to a playlist

I have Amazon music. Playlists in Sonos favorites. Playlists in Amazon music on the Sonos iphone app. I can’t add songs to any playlist. I was able to do so, that’s how I created the playlists. The playlists have <50 songs, about 20 each. Why can’t I add songs now? Sonos help had me disconnect from Amazon music once, that worked for a while. Broken again. I doing that repeatedly is silly/stupid. Perhaps Sonos lost their way - it was simple to use, now it just breaks. Speaker quality is irrelevant if you can’t get them to play.

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9 days ago
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PeteG101Avid Contributor I
asked in Controllers and Music services
NAS Search

We used to be able to search our NAS libraries by genre (as well as other tags)Is this still available?If yes, how?If not, will that capability ever be restored?

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P
10 days ago
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Rowleyc59Contributor I
asked in Controllers and Music services
Cocktail Audio X12

After years of using my fantastic Cocktail Audio X12 Music Server with Sonos we got the new app. After a year of update after update, I still cannot add my Music Server to my Sonos system. I am looking for help, and also now looking at different ways of playing music from my server. Sonos is going in the bin next year. Merry Christmas!!

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11 days ago
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ls.jsContributor I
posted in Controllers and Music services
Setting Up Multiple Accounts from Spotify Family Plan on Sonos

I just upgraded to a Spotify Family Plan. 2 of those accounts are for kids. They each have an ipad with the sonos app installed that connects to a single Sonos network. In other words, the sonos app is installed on multiple home devices that access the same sonos account.I want to set up each family’s spotify account on their respective Sonos app. But when I login with my Spotify credentials, it only connects to my account.What am I missing? How do I set them up to access their spotify kids account on the sonos app?

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11 days ago
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Andybrown65Contributor I
asked in Controllers and Music services
searching for songs in the app

Why is it not possible to search for a song? When I look i can see the album cover: a scrub bar: a volume bar and other items- but no search- the old app let you search for a new song whilst listening to a tune... I have to back out of the screen 2 times to search... terrible... and the lag! Terrible 

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Jamie A
11 days ago
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KendonContributor I
posted in Controllers and Music services
Looking through the comments am I the only lucky one here.

Waited for some time like many with Sonos products for the app update. I can finely use this huge investment I have made in Sonos again like so many have. All systems go and just in time for Xmas and I might just re invest in the the new Arc.A word to Sonos I made a big switch from Bose to Sonos because in my opinion you had the edge but something like an app renders it almost useless and on that note all the best to everyone. 

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11 days ago
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Ian7878Contributor I
asked in Controllers and Music services
New app - can't queue albums

I'm unapologetically repeating this topic because the answer 6 months ago was to wait for app updates. Surely 6 months is long enough to wait for basic functionality to be restored so can we at least have a forecast when we'll get it back please?POV: It's a well known adage in software development that you should never throw it all away and start again because you'll spend years getting back to where you were and rediscovering why each weird bit of code worked the way it did. Very sadly Sonos didn't know about this😥😥😥😥

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Vegeta_UK
11 days ago
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Chortle MortalContributor I
posted in Controllers and Music services
At last - responsiveness

At last Sonos seems to have fixed the delays when using the volume slider and for start/stop buttons. It was incomprehensible to me how an audio company could release software which had such delays.  Yes there should be a small delay as they buffer on play, but stop or mute should have been instantaneous. This latest update fixes the responsiveness fo EQ settings too. But why they bury these settings so far from the volume controls is still a pain 

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12 days ago
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