Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.
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If your saved SoundCloud tracks are suddenly refusing to play, you aren’t alone! Here is a quick heads-up on what’s going on and how to easily fix it.The IssueSoundCloud rolled out some backend system updates on Wednesday, March 11th. Because of these changes, any SoundCloud tracks you saved to your Sonos Playlists or Sonos Favorites before that update are now pointing to broken, outdated links.If you are running into this, you’ll likely see generic error messages in the Sonos app, such as:“Could not play [name of song]. Try again.” “Failed to play content. Try again.”The FixThe good news is that your music isn’t gone; you just need to refresh the links. Here is the workaround:Delete the affected track(s) or playlist from your Sonos Favorites or Sonos Playlist. Search for the content again in the Sonos app. Re-add it to your favorites or playlist.It is a bit of a manual process to recreate them, but doing this will update the links and get your music streaming smoothly again.
This new Amazon app is terrible. I don’t want a Sonos algorithm to choose my selections or what some AI decides is “personalized.” Part of why I pay Amazon is to access the millions of songs. On this new Sonos/Amazon interface, that is no longer a possibility. I hate this.
Hello, Some frustration here. I have Amazon Music Unlimited. I can connect to Amazon Music just fine. But when I try to play various Playlists that I have created using My Sonos I receive the message “The connection to Amazon Music was lost.I have uninstalled and reinstalled the Sonos app (S1). I have uninstalled and reinstalled the Amazon Music services on the Sonos app. Also, the Amazon Music was re-authorized. I have power-cycled everything: unpowered all my Sonos devices and unplugged my router and restarted everything five minutes later.Bottom line: No difference. I cannot play my my Sonos Playlists with Amazon Music tracks: “The connection to Amazon Music was lost”.At this point I have no idea what to do except the solution of last resort, which is to re-create all of my playlists. This, of course, is unattractive, to say the least.Any suggestions or advice would be appreciated!Mateo
I’ve just seen on my Mac (running Tahoe 26.4.1) that the version of Sonos app I have on my computer will not open in future release of MacOS. Running Sonos S2 version 17.2. (the message directs me to an apple website to learn how to update to Apple Silicon version).I wondered if there will be a solution going forward or is this the end of the app for MacOS?
My system just picked up the Amazon service changes. However, the Desktop app has an empty “Collections” section at the root of the object tree. Mobile shows Library / Explore Podcasts / User Playlists which I assume is correct.
Sirius channels are misidentified in the app this morning. Ch73 60’s gold shows undefined Cincinnati Reds w the logo Channel 73 60’s Gold??? Other channels have the same misidentified issue pointing to other Sirius channels.
I’m getting a message on my MacBook that the Sonos app will soon need to be upgraded because support for apps built for the Intel processors are being phased out. I have Sonos app version 17.2 and MacOS 26.4.1. Is a newer version of the Sonos app available?
Since installing the MacOS Golden Gate Beta, the Sonos app will not find the system.Firewall is off, so the only help in the Sonos app about that is of no effect.I know the app is vintage anyway, but has anyone worked out how to get out working?I know everyone will say use the web app, but it’s crap. I want the app and its native experience with notifications etc.
On my Plex Server, I have two Smart Collections (a.k.a Playlists), each having approximately 1500 tracks. These are easily browsable in the the Sonos app, but no tracks can be played from these Collections. The same tracks can be played if you navigate to the correct Album and play them from a shorter list. I guess the Sonos players are failing on the length of the queue, since all the tracks in the Collection are added to the queue…?Do the players have a limit to the number of tracks they can handle being added to the queue?
I have been offline for some considerable time however forums have stated huge challenges with the APP (S1/S2 ?) have these been resolved
Hello,When we first started setting up a service that we test locally, we used to get exceptions for not handling getLastUpdate. I put in a token regenerator so the token was always rolled. The threshold was 60 seconds. The point was for our development environments to always refresh data. But when moved to production this would obviously not be the case.For some reason now, the getLastUpdate is not being received. I checked my sandbox, value is still 60, did a refresh of the ics (refresh+send), but it looks like I am not receiving this call.Is there something that could have been done that causes sonos not to poll the sandbox service?
The adjustment shortcut is missing sub. I still need to go to the room settings and jump between EQ and SUB level.
I've been a Sonos customer for over 14 years, and I feel compelled to share my experience with the Sonos app, because frankly, it continues to be one of the most frustrating pieces of software I use on a regular basis.Let me start by saying that I love the hardware. Sonos speakers sound fantastic, are reliable, and look great. If someone asks me whether Sonos makes excellent speakers, my answer is absolutely yes.The problem is the app (old or new).Simple tasks that should take seconds often turn into exercises in patience. Switching between audio sources feels unnecessarily complicated and far from intuitive. Grouping and ungrouping speakers works inconsistently, and when it doesn't behave as expected, figuring out why can become a troubleshooting session of its own. The search and browse experience is often confusing and cumbersome, making it harder than it should be to simply find and play music.And before anyone suggests that I'm struggling with technology, let me provide some conte
As of today I am bang up to date with all updates. My issue is playing Spotify through Sonos I cannot delete the track that I have played. I used to be able to delete the queue but can’t find it anymore?
In the FWIW department, I wanted an easy way to spin up all my music to all speakers in my house as well as be able to quickly adjust volume, skip & pause.So if anyone is interested, here’s the initial version of my little app. MIT open source in C#. Suggestions welcome.HotSonos on GitHubBTW, I mapped my controls to the keypad which I never use - add/subtract for volume, multiply for pay and divide for restart.Moderator Edit: Link removed
I have multiple users on my system. Sonos says to log in to get the full experience. Does another user need to set up their own account then log in on the app which is connected to my system or do the need to use my login credentials?
Has anyone fiddled with the Apple Shortcuts automations for Sonos? I created an automation to play every Sonos Room. I know I could have just said “Hey Sonos. Play Everywhere”, but using that option plays the Rooms at whatever volume they were last set at. The beauty using the Apple Shortcuts app is you can preset a volume for each room. Unfortunately when I looked at what music can be played the choices were only radio stations in the Favorites list. Has anyone been able to access Sonos Playlists as well as Radio stations?
Hi allSearched and found closed topics.Wanted to find out whether the issue of setting an alarm and not being able to add a Group has been fixed? So I set an alarm with a station, choose a speaker (eg my Move stereo pair) and choose “Include Grouped Rooms” but it fails to also then play on my Beam which is part of this Group under “Groups”. If I set two alarms they are out of sync. Any advice? thanks
2 actually, both of them have probably been asked for before.1. Ability to sort Favourites on home screen.2. Individual device volume settings for alarms. This wouldn't be a problem if devices came on at the same volume. A setting of 20 on an Era 100 is not the same volume as 20 on a Roam. I have tried setting individual alarms but they're out of sync. I'm having to group the 2 devices and have the Roam come on at an almost inaudible volume. Happy to group them but would like to control volume by device and not group.
Hi again In general I like the user interface in the app and I also like the changes now in july. One thing with the GUI i don't like so much is the display og speaker groups in form in the "player". It's today as "buttons" on a single line on top of the speakers. Even though I initially made 8-10 groups I rarely use them as scrolling to get the wanted group isn't natural use for me. I would like the groups listed somehow - then will selecting a group be easier and more on intiuition. I don't have a clear solution how to improve it. It can be a list above/below speakers, it can be a tan for groups and a tab for speakers. Probably other better solutions - just look into how groups can be displayd best way 🙂Thank you in advance Amund
HiI would realy like a function to restart one/all speakers. I experience doing that help sometimes to avoid hang/unstability, but with 10 units it's not something i like to do manually… A function in app to restart selected or all units would be verry helpfull. Amund
HiI have been using Sonos system for about a year. We have 8 speakers, 2 beams and are generally verry satisfied with the system 🙂 But I have some wishes for improvements regarding Tidal integration that is the music supplied I mostly use. In Tidal app:The integration should be improved for better stability. I understand that this isn't something you can do by your own, but I guess focus from you on it can bring it forward. I have tried to report it detaily to Tidal but it have'nt been improved so far.I experience that in example changing speaker after starting to play stops it all. Then need to stop Tidal app to get it work again. Adding songs isn't fetched, change order of songs is not fetched and so on. In short: The stability needs to be improved.Tidal in Sonos app:I have been primarily using the Tidal app to play music since I like some features there. But I til stability is improved I will try to use the built in Tidal In Sonos app. There I have this wishes for improvement: -
Feature suggestion: I don't understand why the equaliser and surround sound settings are not quickly available from the 'now playing' panel. When you are seeing what you are playing, that's when you might want to adjust sound/surround settings - it's the natural place for it - not hidden away deep in the settigns four or five clicks away. Makes zero sense to me. Please fix this!
Trying to add music purchased from iTunes to Sonos app. I do not have a subscription to Apple Music. I have purchased all of my music from iTunes on my phone.
Yes, I realize that this has been asked before, but with macOS losing Rosetta 2 with macOS 28, coming out in 2027, is there any chance of the desktop Sonos app being ported to Apple silicon?I primarily use the macOS app, and am not really looking forward to relying on the web app, since I live in an area with poor internet availability.
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