Controllers and Music services

SUGGESTION:I just found an inconsistency between the mobile app and the web app that possibly needs attention, to be aligned. The new iOS app is great in that if you tap the volume slider, you get a + and - to allow you to increase and decrease the volume. BUT if you click the volume slider on the web app, it immediately jumps to where you clicked! I just clicked the slider, expecting to see a + and - like i get on my phone, but instead instantly turned the speaker up from 2 to 51 (which can’t be good for the speaker), and gave myself and my family a fright until I could turn it down again…!If improvements are being implemented on the iOS app, can that intuitiveness be carried over to the web app for consistency and ease of UX?

It is clear that Sonos will not be updating the controller to run on Apple silicon. That’s where we are. Using a web based app concerns me:Internet access is not universally good Privacy concerns and the value our choices of music etc have to Sonos to either use or sell on. Our “options” would be a zero sum game. Given that I am almost certainly not alone, there are folk who have third party apps that are more players than controllers, by which I mean many configuration aspects like adding speakers etc. aren’t an option. They just play stuff on Sonos hardware. So, where are we to go once Rosetta gets canned and using a web based app is either unattractive or technically unviable?  Recommendations please 🙂 

Since installing the MacOS Golden Gate Beta, the Sonos app will not find the system.Firewall is off, so the only help in the Sonos app about that is of no effect.I know the app is vintage anyway, but has anyone worked out how to get out working?I know everyone will say use the web app, but it’s crap. I want the app and its native experience with notifications etc. 

Has anyone fiddled with the Apple Shortcuts automations for Sonos?  I created an automation to play every Sonos Room.  I know I could have just said “Hey Sonos. Play Everywhere”, but using that option plays the Rooms at whatever volume they were last set at.  The beauty using the Apple Shortcuts app is you can preset a volume for each room.  Unfortunately when I looked at what music can be played the choices were only radio stations in the Favorites list.  Has anyone been able to access Sonos Playlists as well as Radio stations?

I’ve just seen on my Mac (running Tahoe 26.4.1) that the version of Sonos app I have on my computer will not open in future release of MacOS. Running Sonos S2 version 17.2. (the message directs me to an apple website to learn how to update to Apple Silicon version).I wondered if there will be a solution going forward or is this the end of the app for MacOS?  

I just recently set up my ArcEra3pairSub3 for the first time in 5 months. I swear, regardless of Netflix, HBO, Apple et al. app, the TV or Movie visual meta data showed up in the Sonos app play screen in the past. It certainly does now, when AirPlaying, but on from “TV Source”. There are many changes in the app from my last use, but I just can’t figure this out. First pic is AirPlay, second is “normal use”.  Thanks so much for your input

Hi, Another update, another problem.  Not sure where the issue lies, but within the Desktop app today, I noticed that my playlists didn’t display all tracks (around 450).  I opened Amazon’s Music app, and matched it to around 220 showing in Sonos.“ah well”, I thought, “I’ll just use the Android app instead”.  Same in there too…I see the service status for the Amazon service is green, so ‘all good’ apparently, hence the ask. Is this a new known issue introduced?  Is there an ETA on a fix for this? Thanks

I’m getting a message on my MacBook that the Sonos app will soon need to be upgraded because support for apps built for the Intel processors are being phased out. I have Sonos app version 17.2 and MacOS 26.4.1. Is a newer version of the Sonos app available?

Feature suggestion: I don't understand why the equaliser and surround sound settings are not quickly available from the 'now playing' panel. When you are seeing what you are playing, that's when you might want to adjust sound/surround settings - it's the natural place for it - not hidden away deep in the settigns four or five clicks away. Makes zero sense to me. Please fix this!

Hi everyone, I was wondering if it would be possible for the Sonos app to use Bluetooth Low Energy (BLE) to detect which Sonos speaker is physically closest to your smartphone when you open the app.For example, if I walk into the kitchen and open the Sonos app, it could detect that the kitchen speaker is the closest one and automatically show the Now Playing screen for that speaker, instead of showing the speaker or room that I had previously selected.The idea would be to make the app more context-aware: when you open it, the speaker you're most likely trying to control is often the one physically closest to you.Ideally, this could be an optional feature in the Sonos app settings, so users could choose whether they want this behavior or prefer the current behavior of keeping the previously selected speaker/room.For example, there could be a setting like “Automatically select nearest speaker” that could simply be enabled or disabled.BLE could potentially be used for proximity detection

I've been a Sonos customer for over 14 years, and I feel compelled to share my experience with the Sonos app, because frankly, it continues to be one of the most frustrating pieces of software I use on a regular basis.Let me start by saying that I love the hardware. Sonos speakers sound fantastic, are reliable, and look great. If someone asks me whether Sonos makes excellent speakers, my answer is absolutely yes.The problem is the app (old or new).Simple tasks that should take seconds often turn into exercises in patience. Switching between audio sources feels unnecessarily complicated and far from intuitive. Grouping and ungrouping speakers works inconsistently, and when it doesn't behave as expected, figuring out why can become a troubleshooting session of its own. The search and browse experience is often confusing and cumbersome, making it harder than it should be to simply find and play music.And before anyone suggests that I'm struggling with technology, let me provide some conte

IDEA 1:For a home theatre setup I have an Arc Ultra, Era 300s as surrounds and a Sub Gen 3 I was thinking about how Night mode could be improved in a way to make the sound closer to you adding a feature where you can send the sound only to your surround speakers as I use Night mode at low Volume it’s hard to hear so I reckon if some how you can transmit the audio just to your surrounds as they sit closer to you then the soundbar, to me it just makes sense to have a feature like that. IDEA 2:i tend to adjust EQ,Surround,Sub,Height levels a lot when going from watching movies/TV shows to then listening to music I hope I’m not the only one doing that 😂. I was thinking why should we keep having to change it constantly. I reckon it would be beneficial if we can add different presets and customise and save them so then you could just click a preset for movies and then just change the preset to Music and atleast have a few presets there as you might need it for a few different genres. If the

First I'll say that this system was awesome when I first got it and everything worked great for the first few months (though I've always found the app to be very clunky and tough to use). Then everything started to crumble.The connectivity between it and spotify is really bad/ not working at all at the moment.It won't hold a connection with the arc ultra. Can't figure it out. The sub audio drops out constantly. Can't figure it out. Linking speakers to the arc only sometimes works and only some of the speakers.The move 2 went rogue for a few days a month ago and after resetting multiple times seems to be working for now.  I have tried factory resetting every device and rebooting my router as all the forums say to do (multiple times). It's still not working. All the devices I have issues with are really close to the router. I'll probably have to make a call during business hours to resolve this? I'm absolutely pissed. What a waste of my time and money. You would think at the premium pric

I know this is likely just hollering into the wind at this point, but this remains a recurring issue dating back months and months where updates to Sonos S1 Mac app are continually released with completely invalid/missing version data (see https://en.community.sonos.com/topic/show?tid=6931739&fid=229131 and before that https://en.community.sonos.com/topic/show?tid=6929356&fid=229131)The latest version, as downloaded from https://support.sonos.com/en-us/downloads ➡️ https://www.sonos.com/redir/controller_software_mac ➡️ https://update-software.sonos.com/software/DILU1Q33hC/Sonos_57.23-74170.dmg continues to have no valid CFBundleVersion nor CFBundleShortVersionString values specified within the app’s Info.plist file.When running, the app itself reports multiple types of versions within the “About My Sonos System” window, however none of those have any bearing on what the software reports in macOS itself and thus, more critically, to any patching or management systems attempting

My system just picked up the Amazon service changes. However, the Desktop app has an empty “Collections” section at the root of the object tree. Mobile shows Library / Explore Podcasts / User Playlists which I assume is correct.

I have multiple users on my system. Sonos says to log in to get the full experience.   Does another user need to set up their own account then log in on the app which is connected to my system or do the need to use my login credentials?

I built a custom Content Integration through the Developer Portal (developer.sonos.com/s/integrations) to connect Navidrome, a self-hosted, open-source music server, to my Sonos system.It worked. It showed up in the app's service catalog, I added it, and it played fine for about a week. Then, with no change on my end, it disappeared from the app entirely and hasn't come back since — it looks less like something broke and more like it was deliberately pulled.Setup details:- Service Name: Navidrome- Distribution: Development- Service Availability: Global- Authentication: OAuth- SMAPI and reporting endpoints both publicly reachable, valid cert, respond correctly to requests- Sonos ID under Service Deployment Settings matches the household ID shown in-app- Same Sonos account on both app and Developer Portal- App/system fully updated (currently 87.00.38)- Deleted and recreated the integration from scratch (new Integration ID) to rule out stale state — same result, doesn't reappear- It's bee

2 actually, both of them have probably been asked  for before.1. Ability to sort Favourites on home screen.2. Individual device volume settings for alarms. This wouldn't be a problem if devices came on at the same volume. A setting of 20 on an Era 100 is not the same volume as 20 on a Roam. I have tried setting individual alarms but they're out of sync. I'm having to group the 2 devices and have the Roam come on at an almost inaudible volume. Happy to group them but would like to control volume by device and not group.

playing wav files from a musician, who I have purchased music albums from.

Before the switch to the new app (2024) using Spotify Connect on a speaker wouldn’t delete the current queue. It would just switch over to Spotify connect and once you ended the session you could return to the existing queue.I know this might be niché but is there a possibility to return to this old behavior or is it intentional that someone in the household sending music to my speaker via Spotify connect instantly deletes the current Sonos queue? Yes, I could save my tracks in Sonos playlists if I want a permanent list.This is a feature request to restore the old behavior so to say

How do you remove the registered username from Sonos port without affecting the registration of the other Sonos devices

I would like Sonos to add a volume-leveling/volume-offset feature that allows users to compensate for differences in loudness between different sources and between different stations or streams within the same source.The problemDifferent Sonos sources often have substantially different perceived volume levels. For example, switching between a TV input, Line-In, a music service, or another source can result in a significant change in volume.Even more importantly, different radio stations or streams from the same source can have different volume levels. Switching from one station to another can therefore cause the volume to suddenly become much louder or quieter, even though the Sonos volume setting has not changed.This is particularly inconvenient when listening to radio stations, because the listener has to repeatedly adjust the volume whenever changing stations.Requested featurePlease add configurable volume offsets/normalization at multiple levels:Per source: Allow a user to specify

This new Amazon app is terrible. I don’t want a Sonos algorithm to choose my selections or what some AI decides is “personalized.” Part of why I pay Amazon is to access the millions of songs. On this new Sonos/Amazon interface, that is no longer a possibility. I hate this.