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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,200 Topics
  • 59,072 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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ratty
ratty
answered this question

One household; need multiple Sonos accounts to control system?

She simply installs the Sonos app, tells it to connect to an existing system, and signs in using the same account as yours.Up to 32 controll...
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6200 Topics
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stationtostationContributor II
asked in Controllers and Music services
New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the only option now appears to be Replace Queue, and no ability to insert the song. what am I missing?

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N
17 days ago
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RustyoltruckContributor I
asked in Controllers and Music services
spotify not playing in stereo through Connect to receiver

I am streaming Spotify through a Connect to the aux RCA jacks on a Yamaha receiver and the output is not in stereo,  verified by playing a left/right channel test track.  Both channels play through both speakers at once.  The test track works through headphones plugged into the phone.

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J
24 minutes ago
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Laml5363Contributor I
asked in Controllers and Music services
products on both the old and new app

How can I get all of my products running on one app? This is so frustrating? My gen 1 Sonos 5’s are on the sonos1 app and the rest of my products are on the newer app

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jgatie
20 hours ago
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MotorcityContributor I
asked in Controllers and Music services
creating playlists on new app

It’s been months and I still don’t see where I can create a playlist or add to one that I had made with the old app. Am I missing it - because it used to be very easy to create a playlist from the music library for party’s? 

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controlav
21 hours ago
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dlc_atxContributor I
asked in Controllers and Music services
S1 to S2 downgrade

Sonos f***ed-up my S1 system. I do not have any post-2020 speakers, just old ones, circa 2016. Overnight (via automatic update?), all of my old Play 1’s (six in total) that were powered on at the time disappeared from the S1 controller. I tried to add them back: no dice. Then I factory reset them and was told that they were no longer s1 compatible and had to install s2 controller and “downgrade” them back to s1. WTF?! So far the downgrade has NOT worked and I’ve been in an endless loop of frustration. I’m a scientist and fairly digital savvy, but not a high-end IT dude. This is effing ridiculous, and SONOS needs to get its programming act together so average users can readily fix this SONOS f***up.And . . . WHY have you shut down all the threads with people posting about this issue? It looks like you’re trying to sweep it under the rug, which is not a good look.PLEASE FIX THIS SO YOUR CUSTOMERS CAN USE YOUR FRIGGIN’ PRODUCTS. 

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D
1 day ago
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french7181Contributor I
posted in Controllers and Music services
All episode dates of podcasts shown from pocketcast are wrong

When listing épisodes of à podcast, all dates are shown as 20 january 1000000. Dates are correctly mentionnée fornepisodes scrolled from the pocketcast application.  Another thing that should get corrected, that used to work but no longer ...

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2 days ago
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HenriRoksContributor I
asked in Controllers and Music services
como saber si estoy escuchando dolby atmos

Cómo saber si estoy escuchando dolby atmos ?

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J
2 days ago
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DewarPPContributor I
asked in Controllers and Music services
Sonos app not showing whole system and not playing selected content

I am having continued problems with my Sonos system. I cannot select or play any of my speakers using the app despite having reset the entire system and started again. I have also updated the network on each product.  in the system screen the products shown have no volume slider and don’t display the last thing played. I used to be able to use Alexa to play my speakers instead of the app, but now Alexa repeats my request and says the content is playing but the speaker remains silent. also a NEW issue today is that the Roam I have in the kitchen is not showing. I have done a factory reset and gone through and completed the whole process is adding it as a new speaker which the app said was successfully completed, but amazingly it still does not show as part of my system. what is going on !!! It is shocking that supposedly premium plug and play consumer products can be so buggy they are unusable. I am using the IOS version of the app (fully updated) and my system includes: One, Beam Gen2,

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L
3 days ago
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TCinNZContributor I
asked in Controllers and Music services
iheart radio - only on Sonos static click

Hi, our Sonos One speakers stopped playing local nz radio around ten days ago. We use Alexa for voice control. She ahappily confirms/repeats our demand for play radio national on IHeart radio, but only silence with static clicks follows. Radio fine with tune in and both, IHeart and tune in are playing radio national nz on our Amazon echo dot, too. Problem based in Sonia or with IHeart radio.

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T
3 days ago
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Kathi79Contributor I
asked in Controllers and Music services
App nutzen Sperrbildschirm

HalloIn der alten Version der App konnte man bei gesperrtem Bildschirm die Musik anhalten und die Lautstärke regulieren. Ebenso wurde in der Statusleiste diese Möglichkeit geboten. Die App hat alle Freigaben erhalten. Wir kann man das in der neuen Version der App realisieren, um schnell Musik ausschalten zu können? Es stresst wenn man angerufen ist und am anderen Ende des Raumes ist. Da ist es oft einfacher zur Box zu rennen um sie auszuschalten statt sie über die App zu steuern.Weiteres Thema: Wenn man die Musik über den Button am Gerät startet ist es umständlich die App erst zu starten und dann den umständlichen Weg zu finden wie man den richtigen Raum anwählt. Gibt es da einen besseren Weg? Kann man die App im Hintergrund auf den eingebundenen Geräten automatisch starten wenn die Bos eingeschaltet wird am Gerät?  Zudem den richtigen Raum vorwählen? Wenn man dann noch schnell die Musik über den Sperrbildschirm kontrollieren kann, wäre die App perfekt.  Moderator Edit- Translation by

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Sotiris C.
4 days ago
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maupertContributor II
posted in Controllers and Music services
Drop out speakers and music

I do  not know how long ago I bought my first Sonos. But it is a long time ago. More then 15 yeas ago I think. In the beginning it was great. But slowly it became less and less stabile during the years.My wifi and cabled internet is stabile. Always +500 mbs. All systems in house are working properly. Internet on computers, alarm, solar panels etc.So I do not understand why I have Sonos drop outs frequently. Boxes and music. And sometime the Sonos boxes work and then after +/- 10 sec numbers are stopped. Not talking about the speed of the app. It is terribly.I tried to contact support by phone many times. Always ques that are longer then 60 minutes. So waiting was no option.What are my alternatives? Anyone good ideas?

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Stanley_4
5 days ago
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rclarke246Contributor I
posted in Controllers and Music services
sonos premium

What are the benefits of Sonos Premium subscription?

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buzz
5 days ago