Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 5,511 Topics
  • 52,452 Replies

5511 Topics

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MarkZContributor I
asked in Controllers and Music services

Lock Everywhere on/off

Is there an opportunity to lock everywhere “on” so that when I turn on my TV everything will automatically follow?

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M
2 months ago
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prsmith777Contributor I
asked in Controllers and Music services

Playing a short .wav file crashes speaker

If I try to play a short .wav file, ie less than 45 KB, the speaker crashes and disconnects from the network.Anything above 50 KB or so seems to work.This is happening with all types of speakers including Play:5, Five, Play:1 and Amp.This is something new but I’m not sure exactly when the trouble started.  I am currently on 15.2.1Has anyone else noticed this?

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Corry P
2 months ago
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User508621Contributor I
posted in Controllers and Music services

S2 controller app dropping rooms

I have updated to S2 app and added a move speaker to the 3 Sonos 1s, 1 Sonos 3, play bar and sub . The S2 app keeps dropping the speakers and I can’t see them on app, they will then re appear only to be dropped again later, this is very annoying. I have a play 5 also which now operates on a S1 controller on the same WiFi network and this seems to be operating ok. Are there fixes planned to be made to the S2 controller app as it seems very unstable or should I revert all speakers back to S1 controller if that’s possible?  

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Airgetlam
2 months ago
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owen123Contributor I
asked in Controllers and Music services

How do I set up two systems on one wifi?

I just added an ADU to my house and want to have two separate sonos systems on one WIFI. One for the main house and one for the ADU. Ive tried to add another system but its not working. Can someone give me the step by step to add another system with different speakers? Would really appreciate it thanks

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Ken_Griffiths
2 months ago
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eVealeContributor I
asked in Controllers and Music services

SPOTIFY service feed sections

Is it Spotify or is it SONOS that determines what feeds/categories/sections are available within the Spotify service when it is connected on the SONOS controller?  I want to know who I should speak with because “DAILY MIXES” are no longer available to me via the SONOS controller, and some of the categories are using Spanish titles.  e.g  “Eschuchado receientemente”.

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Ken_Griffiths
2 months ago
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Erland SommarskogAvid Contributor I
posted in Controllers and Music services

Sonos no longer recognizing folder.jpg for cover art?

After the most recent upgrade to Sonos 13.4 (S2), I don’t see much cover art in the Sonos controller. More precisely, it seems that I see cover art if it is embedded into the MP3 file, but not if the cover art in a separate file called folder.jpg. In my collection, most albums have a folder.jpg, and only a minority of albums have embedded cover art. There are two reasons for this:Albums that originally had on CD, cassette or vinyl. For several years, Sonos was not able to display cover art that was embedded into the MP3 files that I bought, so I had to extract them to folder.jpg and remove them from the MP3 file.Is any one else seeing this? Or is this just some accident on my system? 

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S
2 months ago
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Tim_162Contributor I
asked in Controllers and Music services

Planet Radio doesn't play premium services

Hi, I subscribe to the PlanetRadio service to listen to Scala Radio without the adverts. I have successfully used this feature on my Sonos system for the past year however in the last fews weeks, the Premium features are not recognised and I get all the adverts. My PlanetRadio subscription works fine on my iphone and ipad.  I have tried everything I can think of…Re-authorizing the service Removing the service and re-adding. Shutting down all my Sonos devices and starting up using one factory reset Play 1The problem persists. Does anyone else have a similar issue? Any solutions? I have contacts PlanetRadio but they’ve only suggested the basic re-authorizing steps. Tim.

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Corry P
2 months ago
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watt-isTrending Lyricist I
posted in Controllers and Music services

"keine Auswahl verfügbar" "no selections available" S2 PC and iPad

Out of a sudden no Genres, Titles etc. anymore. On Win 10 PC as well as on iPad. The NAS is still seen by my Win 10 PC and a playlist plays.Seems like the whole index is lost. No idea why, as I had changed nothing, no tracks added or deleted, no nothing. Also in the PC controller I can’t select a new indexing, as it is greyed out.Solution: deinstalled S2 completely, downloaded and installed it again, as admin and allowing firewall configuration (which I most probably had done the last time before also). Then I was allowed to index and after this was finished, Tataaa! Works. Question is for how long, because a few weeks ago I probably went through this already, as  downloaded S2 install exe’s date tells me. This time I made a record of this.

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W
2 months ago
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VronContributor I
asked in Controllers and Music services

Beam Gen2

Does the Beam Gen2 work with an Android TV & an iphone &/or Mac? 

1
G
2 months ago
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tln2Contributor II
asked in Controllers and Music services

Update to 15.4 lost play from 'on this mobile device'

Unfortunately, I chose to update Sonos to 15.4 last night.I can no longer play any music ‘on this mobile device’ which is what I use almost daily.Is this a ‘feature’ where Sonos will no longer allow play from Androids, or a bug???

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R
2 months ago
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UndauntedContributor I
posted in Controllers and Music services

Amazon Music Unlimited subscriber, but podcasts not appearing

I subscribe to Amazon Music Unlimited (UK) and, for some months, they have added podcasts to their service.  They do not appear at all, though, in the Sonos app.

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Airgetlam
2 months ago
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linuslorentzenContributor I
posted in Controllers and Music services

Why is the Sonos App (for Mac) the worst piece of software on my entire computer?

The Sonos app cusses a mild headache. The app is awful and every aspect is so horrible that I don't know where to start.Please start over.I often end up using my phone, headphones or internal computer speakers just to avoid opening it.

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Airgetlam
2 months ago
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Diego villagraContributor II
asked in Controllers and Music services

Tengo un Sonos Amp y no me aparece el servicio amazon music

Al reproducir desde la aplicación de alexa music y conectar el sonos amp no me da la calidad de audio HD pero cuando lo conecto con ariplay ahi si me la da ayudenme porfa

1
G
2 months ago
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User692579Contributor I
asked in Controllers and Music services

use old zoneplayer 55

I have two new Sonos speakers on Sonos 2 in my house - I have just built a garden room with separate router and am trying to use on an old I now renamed play 5.  It’s not S2 compatible. I assumed as it’s a separate network I could simply use Sonos one but I can’t get past the message to use S2 Sonos trying to bullying me into buying yet another product.  I’ve looked online and there are instructions on how to remove my other components but then I can’t get into S1 - I love the sound but this company drives me crazy …… any advice on how to fix this welcome. I’ve even tried to set up a separate account with a new email and that’s not working as the network is ultimately connected to the same broadband connection.

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U
2 months ago
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Willadams805Contributor I
posted in Controllers and Music services

Feature Request: Add Amazon playlist to favorites.

Would love to add my playlists to the Sonos favorites. There’s no way to easily pull up my favorites once they have moved out of the “Recently Played” section or use automation to play a default playlist. It takes digging into several menus to get back to my perferred playlist. 

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Sotiris C.
2 months ago
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ZoeandMaggieandAngusContributor I
posted in Controllers and Music services

Download Sonos Playlist to iPhone

I want to download my Sonos Playlist (created from Apple Music) onto my iPhone so I can play on third party equipment if necessary.  I want to do this without WiFi as often am away from Internet.Can anyone help me.OR I have a Roam SL.  Can I hook it up to my phone and play my Playlist?Any help appreciated

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Z
2 months ago
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WebcrewContributor I
posted in Controllers and Music services

Sonos S2 14.18.2 notification: stopping the service may interrupt playback notifications

Since my Sonos app was updated to version 14.18.2 I get constant the following notification:Sonos: Stopping the service may interrupt playback notifications I can disable it if I uncheck the Background Services Notification, but this should not be the solution…Samsung S21 Ultra running Android 13 

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T
2 months ago
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AlexakiContributor I
posted in Controllers and Music services

sonos s1

Does anyone know when v11.9 was released on sonos s1?.. there is a bug with this version I discovered and am wondering when 11.9 came out… many thanks in advance 

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controlav
2 months ago
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PalosContributor I
posted in Controllers and Music services

airplay vs sonos app

Since Sonos is having so many problems, playing Apple Music. Is there a quality difference between playing airplay or Sonos app? Does it sound better coming through the Sonos app versus straight from airplay?

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J
2 months ago
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ShawneauContributor II
asked in Controllers and Music services

Any way to get HD Audio other than direct playing lossless files from Nas (Media Library)?

So the Plex integration doesn’t get HD or Hi Res flag in the interface when playing hi res files,When you “cast” from Roon over Sonos and it shows the signal path as being lossless again it doesn’t show the flag…Is there any way to get HD or Hi res flags other than streaming direct from local media library? Thanks

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S
2 months ago
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InMyDolbyAtmosEraContributor I
posted in Controllers and Music services

Feature Request: Add the [Dolby Atmos] Indicator Logo to the MacOS Controller

I have the Era 300 which I LOVE! But I would love it even more if the Sonos controller app on the Mac supported displaying the [Dolby Atmos] Indicator Logo when playing Dolby Atmos tracks from Apple Music.

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Airgetlam
2 months ago
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DG01Contributor I
asked in Controllers and Music services

I need to blow away and reconfigure my zones

Looks the names of my zones have been changed somehow in my sonos profile and it is causing some rooms to play music and one of my rooms I can’t get music to play. I looked at my setup and it looks like the names are different from what was originally set up I need to redo my configuration and start from scratch.  What is the best way to do that?

2
D
2 months ago
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euphoricsoundContributor I
asked in Controllers and Music services

What happens if…

New to the Sonos ecosystem so this may be a stupid question 🫣 have an Arc, sub gen 3, connected to 2 Era 100s as surrounds. Let’s say I’m watching a movie and accidentally touch the volume buttons on one Era 100, does that throw off the volume of just that one speaker or does it do nothing? 

5
E
3 months ago
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GonzozoContributor I
asked in Controllers and Music services

Are there any chance to be available to use “Radiko”, which is most popular radio service in Japan?

I confirmed “Radiko” not in service.But Japanese customer want to use “Radiko.”Are there any plan to add “Radiko” in the future? 

1
Airgetlam
3 months ago
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jordiboContributor I
asked in Controllers and Music services

Networking - ethernet - wifi

Can I be connected to the same sistem by wifi through the mobilie and connected by ethernet with my mac?

4
J
3 months ago
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