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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,178 Topics
  • 58,942 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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stationtostation
asked this

New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the on...
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6178 Topics
kjhhjkasdfg
kjhhjkasdfg
asked in Controllers and Music services
Sonos mac app not working

why does the sonos app no work on macos? I’ve tried downloading it from the sonos website and all it keeps saying in the sonos app from the sonos website is that sonos needs to get the latest software?says:We need to get Sonos running on the latest software.Choose Check for Updates to get started.  

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1 month ago
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BarrypgTrending Lyricist I
asked in Controllers and Music services
Is Litt Live (formerly Dash Radio) still an available service?

Litt Live (formerly Dash Radio) inside Sonos has had an issue on my system for several months. When I play a Litt Live station, it gets added to the list of "Recently Played" items in Sonos.However, when I try to replay that Litt Live station from the "Recently Played" list, Sonos always serves a "Content is Unavailable" error. I tried to troubleshoot this with Sonos a couple of days ago, but they couldn't help.After almost 2 hours wasted on the phone rep and with their chat rep, they finally told me that the reason for the problem was that Litt Live "had been removed from Sonos" and was no longer an available service. They said that the Sonos developers had just had not gotten around to removing the Litt Live service from the services available, which is why I was still able to remove and re-add Litt Live (per their instructions) to try to troubleshoot. Does anyone know if this correct? Is Litt Live no longer available as a service inside of Sonos? Thank you.

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1 month ago
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RtkalContributor I
posted in Controllers and Music services
Multiple Households

With the new app is there a way to create multiple households?  Does the concept of multiple households still exist in new controller app? 

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UKMedia
1 month ago
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Tom4103Enthusiast I
asked in Controllers and Music services
Sonos cannot recognise which radio channels are playing

When I change radio stations the Sonos screen does not change to the new station. Tonight, several hours ago, I was playing BBC Radio 4, I then switched to Radio 3, then BBCScotland, then Radio Swiss Classic, then MDR Rundfunk. However, the screen still tells me I’m playing BBC Radio 4 !!!Dear Sonos reps, were you aware of this, or am I first in line?

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rao676
1 month ago
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SteveWelhamTrending Lyricist I
posted in Controllers and Music services
Music Library Update Process

Does anybody know how exactly the Sonos Music Library update process works ?I get intermittent update failures when initiating the update from my PC Sonos Controller app, but the proverbial “//nas/music_share folder is no longer available” message will always appear within the first few seconds of the update. If it gets beyond this then the update proceeds for sometimes hours, but will work.I just wonder what exactly is happening in those first few seconds that causes the error and then when you get past this point what is then happening.My understanding from Sonos is that once the update is underway all communication is between the Sonos speakers and the NAS drive (in my case) and the index is then replicated around each of the speakers or Amps. Apart from initiating the update, the Controller (PC) plays no part.It seems there’s some initiation process right at the start that frequently fails, throws the error message to the Controller and doesn’t move on to the main update.Out of int

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buzz
1 month ago
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CherryHintonBlueContributor II
posted in Controllers and Music services
Has Last.FM Scrobbling gone for good?

Has Sonos/Last.FM scrobbling been dropped? It’s not working for me (at least from my iOS app). This article seems to support the observation. For those of us using Sonos to stream otherwise unScorobble-able services like Apple Music, it's such a loss. I know Sonos has bigger problems, but if anything can be brought to bear from this end to get us scrobbling again, we'd be so grateful.

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CanisLupusNL
1 month ago
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Trusn01Contributor I
posted in Controllers and Music services
If you are new to wireless speakers dont buy Sonos

I have 6 and unless you want to play un plug one plug in other down load sonos 1 download sonos 2. redownload app, delete app plug in holding button until light blinks white and red. Hold button down until green light blinks complete trash 

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AjTrek1
1 month ago
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Thomas_129Enthusiast I
posted in Controllers and Music services
Alternative to the useless new Sonos app

**Alternative app that works perfectly with my Sonos system**The Sonophone app works perfectly and now I can finally use my Sonos system again.The new Sonos app is unreliable and unresponsive.  For Sonos to release this update with so many flaws was negligent and incompetent.  It made my (extensive and very expensive) Sonos system unusable. 

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1 month ago
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hkolossContributor I
asked in Controllers and Music services
Sonos Alarm Spotify not working

Hi, I use the latest Spotify App on iOS 18.0 and setting up the alarm with a Spotify playlist does not workwether I use and existing alarm or create a new one the following happens:Open Edit Alarm → Music I search for my playlist  Select the playlist get “Set Alarm music” promt - “ would you like to use”XXX” for your alarm music tap “OK”  App goes back to Alarm overview “Alarms” ( I can see it briefly stepping back in “Edit Alarm”, then back to overview “Alarms”)  Alarm music is not changed / still Sonos ChimeI tried reconnecting Spotify, reinstall App and its Spotify premium

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1 month ago
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TBarnContributor I
posted in Controllers and Music services
Missing Zones

My Sonos app is multiple zones and we can’t figure out how to get them back.  Any suggestions?

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controlav
1 month ago
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NevenEnthusiast I
asked in Controllers and Music services
Editing queue

Hi all,How do you manualy rearange queue order? Is it possible?Thank youNeven

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1 month ago
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BirdflierContributor I
asked in Controllers and Music services
apple music

Finally after lots of battles, I have enabled Sonos to play an Apple music track .  Two questions: why doesn’t it report what it’s playing and separately: why can’t I edit tracks in my music library - perfectly possible under previous iterations.

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1 month ago
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AKDContributor I
posted in Controllers and Music services
another sonos issue

Just commenting here. I suppose I’m yet another frustrated user approaching the end of my Sonos relationship. I have mostly wired Sonos amps with a few scattered wireless devices (soundbars and freestanding Sonos speakers. I’ve had constant issues for years. sporadic functionality. Everyone’s answer always seems to be unstable network. But I’m pretty confident that’s not the problem. If so it is the only set of devices that ever has an issue.  today I deleted and reloaded the Sonos app rebooted my wireless rebooted all my Sonos devices trying to fix a problem. . Sonos sees titles online just fine, it can see the Devices on my network , but when you go to play a title it stalls and comes back with an error message that says something went wrong. Do t know what that would be because their error messages give you no clue. Nothing seems to work to fix it. I am beyond tired of this s***. Last Christmas before A 200 person party at the house Sonos has been working for days nonstop perfectly

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1 month ago
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TalkienEnthusiast I
asked in Controllers and Music services
allow to add ‘radio’ streaming url

Hello, As Sonos claims to make the new s2 app more user friendly and customable.  please allow users to add their streaming radio url’s. Tunein is horrible. I don’t wat to pay for a relay to listen commercial free.Just counted the commercials during one tune turner song! 3 times !! 3 times serious a commercial for Disneyland Paris! So disturbing. so Sonos, allow users to add streaming urls. regards, willem   

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Chris
1 month ago
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jreddawayRenowned Enthusiast I
posted in Controllers and Music services
S1 system connection to library on NAS. I just can't get it working, so any expert advice most welcome.

I have Android controllers and have been investigating rolling back to S1 in search of stability and the functions I got used to over the years which have now disappeared.I dug an old P5 and an old Android tablet out of storage and set up the S1 App on the tablet from the App Store and on my Win 10 PC from Sonos’ website.  Setup went smooth as silk (I didn't even have to power off my S2 speakers, everything on the same sub-net) and I now have S1 v11.14 build 572150280 on both my PC and the tablet and S1 v11.14 build 572151190 firmware on the P5.  Sonos Radio was there already and I installed Amazon Music, BBC Sounds and the excellent iBroadcast having spent 5 days uploading my library to it non-stop over my pitifully slow broadband connection. All these work perfectly and I thought I was on a roll.Then I went to hook up to my music library copies of which, for whatever reason, sit on two separate Synology NAS units, both of which are on ethernet connections. My S2 system runs off one o

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1 month ago
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LaurensonContributor I
asked in Controllers and Music services
New POS App: How do I select a different room!?

I have owned a Sonos since they were featured on Queer Eye donkeys years ago. I have owned the original CR100 controllers and updated to the new series 3 years ago. How the f$%k do I select a different room to control without switching whats playing in my current room?I really hope all the people involved with the new app are burned at the stake. If asked, I now actively discourage people from buying a Sonos product. Cant even figure out on mobile how to change music… I have to go to the desktop app.  Associated Product: ---------------------------------Beam: BasementPlay:1: Basement (LS)Play:1: Basement (RS)Play:3: Basement StorageSonos One: Ellas SonosPlay:1: James SonosSonos Move: Jeremy Office (R)Sonos Move: Jeremy Office (L)Sonos Five: Kitchen (L)Sonos Five: Kitchen (R)Sonos Five: Living Room Sonos (RS)Sonos Arc: Living Room SonosSonos Five: Living Room Sonos (LS)Beam: Master BedroomSub: SubSub Mini: Sub MiniSonos One: Williams Sonos 

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2 months ago
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kirkjhContributor I
asked in Controllers and Music services
Track order broken due to multiple artists on an album

I posted this in another topic, but it seemed that it required its own topic, as I couldn’t find any existing posts about it: Yes, in addition to the multiple copies of albums, which appears to happen due to multiple artists on an album, the track listings are also screwed up due to multiple album artists. And YES, I HAVE “SORT FOLDERS BY” SET TO “SONG NUMBER”.  Just wanted to clarify. The track listings are now sorted by the “Artist” meta data and then the track number.  Here’s an example from my library from Tha Alkaholiks album “21 & Over” - this is the order of the tracks listed and the Artist metadata, so you can see how the sorting is broken by sorting on the Artist.  All the meta data for these tracks are fine - the track listing is displayed correctly in the Apple Music application, but here’s what Sonos displays for the track order: Track 02 - Tha AlkaholiksTrack 03 - Tha AlkaholiksTrack 04 - Tha AlkaholiksTrack 08 - Tha AlkaholiksTrack 09 - Tha AlkaholiksTrack 07 - Tha Al

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2 months ago
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chelseaAA123Contributor I
asked in Controllers and Music services
New Sonos app update

Why is the new app so bad. I can’t clear the queue of music. Does any one know how to do this. Very frustrating.   

78120
MoPac
2 months ago
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ward.bContributor I
asked in Controllers and Music services
Sonos app crahsing consistently on Samsung tablet with Android v13

the app shows no system found and then crashes.All the time. 

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Stanley_4
2 months ago
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tonypfordContributor I
posted in Controllers and Music services
App not showing the correct song playing

So my App (running on a Samsung S21 Ultra) doesn't always show the correct song being played through my speakers. If I pause and then restart, it updates and shows the correct song.Any ideas?

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2 months ago
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LtcaffeyContributor I
asked in Controllers and Music services
Streaming with S1

Is it possible to cast/play music to my S1 speakers using my streaming service app? If not, then is my only option using the S1 app?When I use the S1 app and try to access my streaming service (currently Amazon Music), and I use the “search” function, it doesn’t return the same results as in the Amazon Music app (sometimes it misses a few results).Is this maybe a problem with how Sonos S1 and Amazon Music work together or does anyone know a better way of using the S1 app?Thanks!

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2 months ago
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MpbehrenContributor I
posted in Controllers and Music services
Sonos App suggestions

Before, when I was on my WiFi at work, the app would automatically select the Sonos system I have connected to it and I could go straight to playing music. When I was at home it would do the same. NOW, the app makes you select the Sonos system from the “System settings” before you can start playing music.    When multiple rooms are grouped together, the only way to change the volume of the rooms individually is to open the group volume and use the sliders. Before, I seem to remember that a long hold on the main volume button would pull up all devices in that group and allow you to change them individually without navigating away from the “Now playing” screen.    I'm sure there’s others, but this is it for now. Thank you for all you efforts to continue to make improvements. 

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2 months ago
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Raluca ChistolContributor I
asked in Controllers and Music services
Sonos Radio HD - geographical restrictions

Sonos,Geographical restrictions of Sonos Radio HD are nowhere to be found but still exist.Someone from Israel pointed out before, and I want to reiterate this. Sonos Radio HD is also not available in Romania.Aren’t we all paying the same price for our products? We have no special discounts for not having full access to Sonos services.Could you please stop this Apple-like discriminating policy and offer similar services to all countries where you officially sell your products?I am tired of using VPNs, GPS mocking, gift cards just to buy some services. 

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2 months ago
Bumper
Bumper
asked in Controllers and Music services
Something went wrong

Anyone ever have every music service stop working and figure out a fix? Like I know the new app is a dumpster fire but this seems extreme. It wouldn’t even load for 6 days and now this WTF? Local music library = Something went wrong. Sonos favourites don’t load. Recently played don’t work (something went wrong error).  play.Sonos.com = internal server error.  Also can’t delete to re add services.  But everything works in SonoPhone and Desktop controller which indicates not a network issue   

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2 months ago
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The chefAvid Contributor I
asked in Controllers and Music services
'Now Playing'...

Hi,I’ve not really formulated this thought fully but I would love the ability to have a device, located prominently in the house showing what is playing currently.  It happens so many times that we have some background music on - and a visitor to the house will ask what is playing.  It’s easy for me, becasue I whip out the phone - with the Sonos App - but I think it would be awesome if ‘everyone’ had a view.  Ideally, this would be an external screen / monitor with the current Album/Song displayed.  I dont know if this could be a Sonos App thing - i.e. I get myself a cheap tablet and in-wall mount - which permanently runs the Sonos App or should it be a totally external device that essentially runs Shazam (or equivalent), constantly sending soundbytes to Shazam for it to recognise the music playing - i suspect the latter is full of issues - not least what Shazam displays - but this is the rough concept.I dont even think this is necessarily linked to Sonos - its application could be for

732
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2 months ago
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