Speakers

Hi, I really hope anyone can help here, im going crazy soon :D I am having a persistent Wi-Fi problem with standalone Sonos One HAY speakers in my kitchen. I have tested two identical speakers in the same location, and the problem appears to follow the kitchen location rather than the individual speaker.My Sonos system consists of: Sonos Beam Gen 2 in the lounge Two Sonos One SL speakers used as wireless surrounds Sonos Sub in Lounge Sonos Amp in the dining room - connected to analog sounds system Two identical standalone Sonos One HAY speakers, normally used in the kitchen and bedroom Network setup: TP-Link Deco XE75 Only one Deco unit is currently in use, so the speakers are not roaming between different mesh access points One combined SSID for 2.4, 5 and 6 GHz 160 MHz enabled for 5 GHz All Sonos devices are assigned to the 2.4 GHz band in the Deco app, as recommended Mesh roaming is disabled for all Sonos devices The kitchen speaker is approximately 2–3 metres fr

 I have a pair of Sonos 5 speakers I bought in November 2024 in Australia and brought to Ghana.I play music mainly from music I store on WD MyCloud-39PC9X NAS drive.  It played very well until about 7 days ago when it plays music stored on MyCloud drive erratically with the volume very loud at one instant, then no sound the next and then loud again. I tried playing music from my desktop drive and it was the same. However, it still plays Sonos radio well.  Can anyone help me fix it, please 

I'm from Russia. Lately, I've been having numerous problems updating my numerous devices (over 20 speakers). Are you blocking updates for SONOS devices from Russia? Or is this a bug on my part?

We bought 3 Era 100 for a Pilates studio - at first they seemed to work well, but now, after roughly 4 months,  every teacher has issues connecting, including me. I had to register the sonos speakers AGAIN - but it only temporarly helped and only worked for my device. Something seems to be completely off. Sometimes the music just stops in the middle of a sessions. We connect via Wifi, which is stable and fast. But crazy enough, even bluetooth does not connect!It is a huge pain. Other people, including clients, tell me they have the same issues with Sonos. Even before I bought them one other studio owner was warning me about them… I wish I would have followed her advice.I honesty just want to return them.   

I am unable to connect to my Play:5’s. I have restarted both my router and both Play’s to no avail; In Settings>Network>Wireless Networks then selecting my missing speaker and going through the holding the button on the back until I get flashing amber, I can’t then join the temp network  ‘SONOS’ to continue configuration, I am told I can’t connect to the network ‘SONOS’, then the process tells me it is connecting to my Play:5 but never gets anywhere - I am told that you can't exit set up right now’. The router is a new one, supplied by my ISP. I have previously had no problems connecting to and using my Play:5’s. I have a few other Sonos products to re-connect to my network, but have not yet had the opportunity to do so.

Hey guys. I've swapped my beam gen 2 to the new ultra. I play full fat remuxes through my pc. True-HD Atmos etc bitstreamed lg G4 oled. . Everything works perfectly with the beam gen 2. I use mpc-hc/madvr. Player.I change over to the beam ultra and audio stutters and cuts out. I've tried. Resetting every. Changing software players etc and nothing cures it.Plug the beam gen 2 back in and everything works perfectly againDo I send the beam ultra back? Either hardware issue or codec problem. Either way I can't see a fix. Obviously all the same cabling used for both and I tried changing over to different onesReset network etc. don't know what else to try. Not a problem my end. Definitely with the beam ultra. Only seems to be with the high bitrate stuff     

I have an older Sonos system that uses the S1 app but I cannot log into the S1 app despite being able to log into the S2 app (which tells me is incompatible with my system) as well as the sonos website. I have my Playbar and one of my Play:1 external speakers both connected from the initial setup when I first got the system but the S1 app does not allow me to log in to “access more features” such as reconnecting my other Play:1 external speaker which has been disconnected for some time now and nothing seems to allow it to reconnect other than the S1 app.  

System worked until router replaced/upgraded now cannot use alexa - access my personnel music or radio stations - re booted sonos and alexa - doesn't always recognise anything - have also rebooted router several times - router is accepted and works with tv - tablet - phones etc -- really at a loose as to what next - did think about cancelling sonos and alexa and re joining but fear they may not accept as email seen as already on record -- does any one have some advice please

Hi everyone.I have made this below document on basis of my own experience. I found a solution for a lot of issues, like speakers for computers, TV speakers, and integration with wireless devices. Kindly have a look at this document and give me your thoughts.https://www.icloud.com/pages/0bedGi_eXiHO5ZflXrcD6HXJg All the best Sam.  

Ho in cucina una coppia di Sonos One, di cui una SL, in configurazione stereo ed ottimizzata trueplay di cui sono molto soddisfatto. Da un poco di tempo il canale sinistro (One SL) aveva una fastidiosa distorsione sui picchi bassi. Ho effettuato il ripristino e la reistallazzione ma il disturbo non andava via. Premesso che la coppia è istallata sopra i pensili ed ha quindi accumulato molto sporco. Ho pulito il Sonos One SL è soffiato con forza varie volte con la bocca ha pressione mentre davo colpi con i palmi della mano e mentre riproduceva musica Deep Bass. Il disturbo è scomparso per un poco di tempo. Poi è tornato.Proverò a contattare l'assistenza ed eventualmente proverò ad aprirlo per pulirlo dentro la griglia e verificate il foam del foro posteriore.Aggiornero in futuro.Spero di essere di aiuto ad altri utenti.

I’ve been a Sonos user since 2010. sometime around Covid, it’s been well publicized they have developed terrible software problems. I have spent countless hours on the phone. I have read reports of promises to resolve and of a new software rollout (Sonos 27) I’ve upgraded from 1 to 2 I’ve replaced old equipment, I’ve gone to a mesh router system, I’ve hardwired speakers and nothing, I mean nothing has solved the issues. What is going on with this company? Their tech was so solid and now it’s complete trash and they cannot fix it

I recently bought two era 300 in stéréo mode, guys you did a super great job here - it.s like to have a paire of studio monitors - but please why it.s impossible to manage the left and right channel and also why so few set up in the equalizer mode compared to an Arc ? Tks

My speakers don’t seem to be loud enough 

The speakers ping at higher volume. Definitely over priced...

Had same issue with Sonos as it starts with wrong room. Since there seems to be no option to assign a room as default,  I solved this issue with the next solution. Rename the room you want to be the default room by adding a 1 as prefix.  For example 'Living room' becomes '1 Living Room'. Do the same for your other rooms by using a 2, a 3 and so on. When finished close and re-open the app and notice the room that starts with 1 is now your default room. It works fine for me!

I’m just checking if the IPhone 17e is still incompatible with Trueplay tuning and if not if there is a timeframe for when it will be ready. Best wishes

Does play s3 speaker still works on 2026?! 

For about the last week both of my Sonos arc soundbars have a white light when the TV (on one and projector on the other) is turned off and then won't connect to the TV/projector until the power is pulled from the soundbar. Assuming this is an update issue as both soundbars started doing it on the same day?

I have installed a SONOS system to my house and I( think I have grown to actually hate it. It looks fantastic but is so difficult to keep all the speakers working. The APP guides are so frustrating as they don’t allow you to go back. My phone has been saying ‘Connecting to your Play 5 for 40 mins. This has happened a few times and if I shut down the App I lose all the speakers that I did have success connecting. I have x2 Players, X2 Play 5, x3 Sonon 1’s, x2 Sonos Move, x1 Sonos Boost. It all looks good, sounds great when it work but I am now beyond the end of my tether trying to get all speakers connected. 

Hello! I have a Sonos Era 100 that we use in the office. We have just moved locations, at the previous location we could play music through the speaker without bluetooth. After moving to the new location, we have tried to get it setup on the new wifi but were having some trouble getting it to connect. Going through the app, the system setting would say that they had changed to the new network, but it wouldn't be visible. We tried factory resetting the device, and after finishing the setup process the device now fails to even show up in the app. Additionally, after factory reset the basic bluetooth functions of the device don’t work. 

I have a single Sonos One that, randomly stops reacting to volume adjustments from either the App or the Touch buttons on the speaker itself.  Re-powering the speaker works for a period of time but it fails again at some point.I have a boost which I have re-powered as well.  I have 13 devices in my system don’t seem to have issues with the others. Any ideas?

Mis dos bocinas era 100 se desconectan de la señal bluetooth intermitentemente. Y no sé cómo conectarlas por wifi. Por favor ayúdenme.De antemano gracias. Moderator Edit:Google Translate-My two speakers keep intermittently disconnecting from the Bluetooth signal. I don't know how to connect them via Wi-Fi. Please help me.Thanks in advance. 

I’m unable to find my ikea symfonisk lamp in the app. I have updated my iOS on my phone, updated the app. Factory reset the lamp, and am able to find it, connect to it and update it, but it still doesn’t show up in the app or in my Spotify. Anyone got any tips? Have also tried connecting with Ethernet cable, but still unable to make it visible in the app 😫😫

Hi,I’m repairing a Sonos Play:5 Gen 1 and I’m looking for suitable replacements for the power inductors in the Class-D amplifier output section.The original inductors are marked “100” and “200”, which I understand to be 10 µH and 20 µH.I have removed one of the 100 inductors and measured the physical dimensions:Approx. 12.5 mm diameter Approx. 19 mm total height Two electrical leads Approx. 8.1 mm lead spacing The bottom of the component is marked “C25”Does anyone know the original manufacturer/part number, current rating and DCR of these inductors?More importantly, has anyone successfully replaced the 100 (10 µH) and/or 200 (20 µH) inductors in a Play:5 Gen 1 and can recommend a specific replacement part number?For some additional background on the failure: all five of the large electrolytic capacitors in this amplifier section have failed, and I have also found several other visibly swollen electrolytic capacitors which will be replaced.In addition, two of the four 6-pin components m