Speakers

I have had a Sonos system since 2019.  Started with two One SL speakers and a bridge to connect a Denon receiver and Polk Audio speakers.  Over the years I’ve abandoned the bridge because it was neither reliable or easy to use.  I’ve added two more One SL’s, a Move, a Move 2, a One, and a Play, so now 8 speakers. I stream music off Apple Music.  In the past that was reliable and enjoyable.  A couple years ago Sonos updated their App and I went through several months of buffering issues.    Eventually, after several hours with phone support, we connected an Ethernet cable to one SL speaker and things sorted out.  About a month ago, my system decided buffering was preferable to playing music.  Sonos Tech support said delete the Ethernet cable and reboot speakers and mesh network.  I did, the buffering persisted. Deco support said their X55 system supports 2.4 and 5 GHz broadband.  They walked me through setting up a network that is only on 2.4 GHz and connecting all the So

I have a new issue with a stereo pair of Sonos One SL speakers. Recently, green status lights have come on even they are toggled off in the app. They come on and stay on when sleep timer ends.  Toggling them on and off did not help. Power cyclubf did not help.  I talked with support and there was an update available. I ran it and then, maybe five minutes later.   The tech said if the issue persists to do a factory reset, which I thought Sonos no longer recommended.Then I put on music, set sleep timer, and green status lights came back on.  This seems like an update caused a problem. Anyone else having this problem? BR

I noticed that playback of apple music atmos tracks sounds great and with a wide soundstage on my single ERA300. Playback of stereo tracks sound much more constrained to the location of the single speaker.I am well aware that true dolby atmos necessitates a surround speaker layout with ceiling speakers. It seems to me it should be possible to upmix stereo signal so that it sounds just as spatial as atmos from a single speaker. The upmixing in both cases is artificial anyways as it only simulates a spatial reproduction. My Denon AVR has plenty of upmixing schemes that I can chose from. Why does sonos not implement a similar upmixing schene?

The two Ones have been set at the edge of the kitchen, so after being there a couple of years, they have stains. What is the best way to clean the stains? I would worry about getting liquid inside the holes and damaging the electronics. Let me know how you have cleaned yours: what cleaner and what technique you used. 

I have 2 Era 300 speakers that keep cutting in and out and just wanted to know if i can use an Aux y spliter to connect to both adapters with out having any problems

At the end of each song, the volume comes Very High before transitioning to the next song? What cause that issue?

HiHoping for some advice please. My nephew signed into my Sonos Ray and now it thinks he is the main account holder and won't let me update or adjust volume. He can't remember the details he used…Factory reset my only option? Thank you for reading.

Hi everyone,I’m hoping someone has see

Hey everyone,I was curious how people usually reorganize or reconnect their Sonos systems after moving furniture around, changing rooms, or relocating equipment during home cleanups or renovations.Do you usually rename speakers and rebuild everything from scratch, or is there a smoother way to manage room changes inside the app?I’ve noticed that larger setup changes can sometimes create confusion with grouping & room organization, especially in multi-room setups.Interested to hear how others here handle it.

Hey there! I have a Sonos Move 2 speaker that worked fine on my Orange Livebox 7's network for almost a year, then started to not be visible anymore in my Sonos app. I reset the device and it managed to join the wifi, but it was never able to be linked my my account. Despite several resets, the operation always failed. I talked with support and they were great. We saw that the setup worked when the speaker was on another Wifi network created with Android's tethering feature. We checked the wifi's Mac filtering settings but it was disabled, and enabling it + adding the speaker's mac address didn't fix anything. In the end, support concluded there was probably an issue with my Livebox. Looking into that hypothesis, I fell upon this discussion:  It gave me the necessary pointers to fix t

I got to the part of the procedure that says “press the button on play:5 with the flashing light.”Do I press and hold or just press and release? And it doesn’t really feel like a button. It’s just the flashing light on top of the speaker. If I press on it I get a little tone (I think) and then I release. Should it change color? Nothing happens after that and then I get a message that say “We didn’t detect a button press” 

Hi everyone,I’m experiencing an annoying rattling noise with my Sonos Sub Gen 2. The issue happens mostly during movies, especially in low frequency scenes with deep bass. It is less noticeable with music, but still present at times.What I’ve already tried: Factory reset Trueplay tuning multiple times Moving the Sub to different locations in the room Switching connection from WiFi to Ethernet (currently wired) The rattling still occurs regardless of placement or connection method.Has anyone experienced something similar with a Gen 2? Did it turn out to be a hardware issue or was there a specific fix?

Subject line says it all.  I have an OLD system: ZP80 and ZP100, on the S1 app.  I’m a super early adopter, on a super low budget.  I can get a Play:1 (used, obviously) for a good price.  My concern is that because the Play:1 seems to be compatible with both S1 and S2, adding to my otherwise purely-S1 system will break it.  Any feedback is appreciated!

Hi, for the last 3 weeks or so Sonos is constantly dropping out and losing connection. Sometimes it skips through tracks, other times it just stops playing. I also can not connect to Sonos speakers via the Spotify app. This all worked before and we haven’t changed our internet setup. Is anyone else having this problem? What can I do to fix it? 

Hi, I’m getting. 1008 error when setting up Era 300. I’ve had the speakers for 6m without many issues. One of the speakers dropped last week & I cannot get to register. Keep getting a 1008 error. WiFi is via Netgear Nighthawk mesh system. If I connect direct to the router then I don’t get any issues but the router won’t extend to cover the house. I’ve been escalated to level 3 at Sonos but wondered if anyone had any ideas. I’ve reset speakers, router and tried to set up direct with router then move to Netgear but speakers aren’t moving. Help 

Can I join my sonos one or a pair of sonos play 1 to my samsung q55 via the Internet that they are both joined to?

Hi everyone,I’m running into an issue with my Sonos setup and wanted to check if anyone has experienced something similar.After making some recent network/setup changes, my speakers are occasionally showing up as “not found” or taking a long time to connect in the app, even though the WiFi connection seems stable.What are the most effective troubleshooting steps you’ve found for resolving intermittent connectivity or device detection issues in a Sonos system? Also, are there any network settings or router configurations that tend to cause these kinds of problems?

Two Gen 1s, for some reason the white one (L) is a lot quieter than the black one (R). No, its not the Balance control. Both are identical hardware revisions. Problem on all types of audio. My third Play:5, which I could use to figure out which one is “wrong”, is 2000 miles away.

Hi, I was considering the SONOS stands for the era 300 pair. However My ceiling is 10ft. Are these stands too tall? I currently have one sitting on a low surface and it sounds amazing. Getting a second.  Also it was recommended in their instructions to put it 8-10ft a part. I was originally hoping 4.5 ft guess this will be too short. Any advice? Should I go for the regular stands. Will I still have good immersion from Atmos Music?

Let me start out by saying I think I have read every possible article related to choppy playback, wifi interference, losing speakers, and best practices. I have been fighting this issue for the better part of a year at this point. From a network standpoint, I have used a single Netgear router with built-in wifi, a Fortinet gateway controlling Fortinet APs, an Amplifi router with a mesh remote, a Deco 3 AP system with both wireless and wired backhaul, and finally I am now on Unifi, with the gateway, switch and wired APs. All have exhibited the same experience where grouping speakers together can take a long time or fail completely. When speakers are grouped, the choppiness happens consistently and most times ends up causing the entire system to stop playing altogether. Now that I am on full Unifi equipment, I have taken care to try to configure it both to Unifi’s best practices and to Sonos’ best practices with no luck. Here are my latest troubleshooting notes.Sonos + UniFi T

I have bought a Sonos Beam 2, and 2 ERA 100 speakers. I am not aiming for full surround sound per se, but 1 additional speaker in our kitchen (open plan with the living room - we can see TV form kitchen) and another at the back of the living room facing into the room from behind.Have tweaked the sound delay for the soundbar so it sounds more aligned and less delayed in the kitchen, still some level of reverb when too loud but it is a lot better.the sound sometimes drops from the ERAs (connected via wifi), I do have a wifi extender in the kitchen so wonder if my phone switching between the wifi network impacts this or if the speakers are only connected to the main wifi (i have not connected them to the extender - but maybe should consider that).

Can this be tracked via my app or details to the next IP address it is assigned to? It shows only on my app(Had a crazy ex decide to let herself in my house using a spare key and stole items including a Nintendo switch and one sonos Beam and Amazon Alexa show 10. All require an internet connection to use

Why is the only option to adjust the volume control, on the app, is to drag the slider? It’s a cumbersome process and invariably over adjusts. Using airplay you can adjust the volume just by touching the speaker, making it easier to make small adjustments. Please can this be included on the Sonos app. 

hi guys anybody having this issue msi blocking update cannot find what is causing this