Speakers

Click over here to see the videoThe video shows how my beam gen 2 flexes up and down when pressed, is it normal or is it some qc problem which took place and this product slipped through it, just so you guys know I purchased this yesterday itself and it has been like that since it came out of the box. Is this normal for a beam gen2?, please do let me know!, i will opt for a replacement from the retailer I have purchased regardless. But i do want to know whether its normal or not since i will be getting it again and want to make sure if its okay or not. Thank you so much guys!

This has been requested in the past, but seems to have gone dead. I have an Arc Ultra, Sub Mini, and two Fives. I’d like to use the Fives for hifi audio and as additional front left / right channel speakers on the Ultra. Is this on the roadmap? Should I just return the Ultra or the Fives and wait to see if Sonos delivers what seems like fairly obvious functionality?

When I pause for about 10 seconds and hit play again, It says it cannot play this content and either restarts the song or skips to the next song in the queue. Also the scrubbing bar gets out of sync with the music. It will be near the end of a song and the bar will still be in the middle. I am on the latest app version and all of my speakers are on the latest firmware version.

This post is meant to help someone who purchased a used Sonos play 5 gen 1 and could not get it to work.  the troubleshooting steps I followed from posts or the AI generated ones did not help because they were not clear. What worked for me is given below. first : I made the mistake of just connecting the Sonos to the app. It dint like it, it immediately said it belonged to someone else with the old users email (redacted).  Second step I did was attempt to factory reset it. Uff this was painful because I was an idiot and followed the instructions. It said to remove the power cable and hold the play/pause button and plug it in to power on until orange and white flashes. This never happened because I was actually pressing the play pause button ( the capacitive button on the top or side depending on how you placed your speakers vertically or sideways). I discovered by pure trial and error that the button is at the back (physical button). That’s wh

Airplay wont work in era 100 from windows pc itunes, but airplay works from iphone and other airplay devices work from pc.

I’m Using a Virgin Media Hub 5 router - I can no longer split networks after a recent update, greyed out… lost connection to all my 7 speakers. Playbar and Sub work on TV only. I have a mesh network - I have split the networks on that, but still no luck connecting speakers. I have a boost - I tried connecting that, but it kept picking up another system. It might connects for a few mins, but will eventually say no system available. Help needed, thanks!

… and yes I have reinstalled the whole system and yes it’s all on one wi-fi network.  It’s better than it was a year ago, but it still poops the bed regularly.  Is it going to get any better, or is this Sonos now?

We have two Sonos from Ikea (SYMFONISK). These worked fine, but then the power went out and now it won’t connect. Last time this happened I reset and updated the firmware of the router and connected the Sonoses with ethernet cable to update the firmware on those too. The router update required that I changed the SSID of the network because it had illegal characters so I did that and had to reconfigure all my devices to the new SSID. This also made the Sonoses work. However, I don’t want to change the SSID of the whole network at home just so I can make the sonoses work…Here’s what I’ve tried: Factory reset both the Sonos and gone through the configuration setup again. It finds the Sonos and plays the chime and I write the SSID password, but then it says it can’t connect and that I should still find it in the app (which I don’t)  Resetting the app from settings  Reinstalling the app from App Store Connected on of the Sonos t

have just purchased sonos era 300 when i try to connect to wi fi it tells me that it can only connect to 2.4ghz my router is less than a month old and works on 5 gh7

Hi Community, I have a pair of Fives and Sub 3 set up in a 28’ X 18’ foot open space..  The Fives are wall mounted and centred on the long side.  Space has concrete floors with rug and soft furnishings in the middle, the space is open timber frame construction, with a peaked ceiling height of 28’ and large wooden beams breaking up walls.  I’m thinking of adding a single Era 300 opposite the Fives to fill in the sound.  Also, unless I can reverse the L-R of the Era speaker, it seems it would be firing opposite to the mains.  Music only. Thoughts?  

Hi, I have a stereo pair and have my turntable plugged in using line in. My question is, can I add my CD player to the line in on the other speaker in the stereo pair? So a source into each line input. Naturally, I’d only only be using one at a time, but it would save the need for an additional pre amp. Thanks

My Play 1 produce a distorsión only with high notes, what can be the cause and how can I fix it. I have it in surround mode and the other Play 1 does not have that issue. 

I just purchased 5 Era 100 for my office.  My office already has a Port and three One SL’s in the system.  I connected the first three Era 100 with no issues.  However the last two connect to my phone, but won’t connect to the wifi.  I have factory reset, system update and reset my phone.  I have located the speaker to different areas of the office including right next to the router.What else can I do?

Hello,I just received a pair of ERA 100s.  I am able to link my beam to one ERA and listen to the TV.  The TV remote controls the volume on Beam.  TV volume on ERA has to be controlled via app.  Is there a way to link the two where the tv remote will raise and lower the tv volume through the ERA and Beam at the same time?

Hi, for the last 3 weeks or so Sonos is constantly dropping out and losing connection. Sometimes it skips through tracks, other times it just stops playing. I also can not connect to Sonos speakers via the Spotify app. This all worked before and we haven’t changed our internet setup. Is anyone else having this problem? What can I do to fix it? 

What’s up … I’m new to the Sonos fam! Trying to figure out the placement of speakers.Era 300’sOn stands behind the couch are a no-go for us. So I’m looking at mounting them on the wall.  Placement AInstalled 2 feet below the ceiling above speaker (tray ceiling height is an additional foot higher). Requires me to angle (not tilt) them 45 degrees to hit center of room.Placement BInstalled 2 feet below the ceiling above speaker (tray ceiling height is an additional foot higher). Speaker would shoot straight out into room towards back of couch. Sub PlacementSubs arrive Wednesday! I bought two of the Sonos 4’s. I was thinking of placing them on each side of the TV table. Good idea? Bad idea?  I’ve included a few angles of the room to help visualize it. Thanks in advance!

Hi Community.May be is a so obvious question but before a purchase, I’d like to be sure if having severals ERA 100 in different rooms, can I reproduce different audio source in every room from different devices? like reproducing audio files from a phone in Room A whilst listening TV in Room B.Also curious to know the reverse option, listening the same audio source in all rooms. Appreciate your help

I have a system that includes Ones, Play 1s, Amps, a Ray, Beam and Arc.  The Amps and sound bars are wired connections. System works “fine” other than never-ending problems with the buggy app. I added a stereo pair of ERA 100 speakers to a new room - they connected to my system fine and I can play music on them no problem, BUT when I try to add one of my other rooms to play with the Era 100s it won’t allow it - it just won’t add the new room after I select it in the app - no error messages or anything. Same goes if I try to connect the Era 100s to another room that is playing music or if I put them in a group together.  I have tried this with virtually every combination of speakers. There is one weird sort of exception - if I add one of the rooms/products that is connected via Ethernet to the ERA 100s or visa-versa then then it shows the added room as if it was playing music in the app, but does not play any sound through the speakers for the added room although I can

Hi everyone, My purchased items for a new kitchen, living & dining area consists of: Arc, Sub(3), OneSL & Era 100. Question is what setup would you recommended for mainly music playing but also surround sound TV? Bear in mind I may place one of either SL or 300 in the undercover outdoor area. Thanks in advance (Drawing below for context)  

Speakers cutting in and out and making random popping sound

Is there a way to connect my Sonos Sub back to my system it was before now I can’t. It keeps asking me to update it but it was working fine before I recently switched spot to a new portable TVs stand….PLEASE HELP….

Looking for a 2025 response - I have managed to use an extender to have one room in my kitchen while the rest connect to the router.  For a variety of reasons I am considering trying a Powerline Extender (Netgear to be the same as my other devices).  I would switch the extender into Access Point mode.  I should then have the same single network SSIDs (not new ones from the Extender).  I am thinking this should help if the Powerline works.  Live in a cement house so can add ethernet easily.   I read many posts from years ago and wondering if anything has change or any views on this in today’s world with the current S2 app etc.      Thanks in advance.

I have a Beam in our bedroom, and another one in my exercise room.  I have reset and setup up both of them.  When I turn on the TV in the exercise Beam, it combines with the bedroom beam.  How do I get this behavior to stop, and make them separate?

My Boost has recently died, forcing everything onto my home wi-fi (it seems my Move will share it’s Wi-Fi settings with the rest of the system).Before I realised my Boost was dead I have struggled for months with the Sonos system - every time I used it different speakers were missing and even the ones that did appear would rarely work correctly. Voice assistants have been awful. Now I learn that new Sonos products like the Era 100 and Era 300 don’t use SonosNet!Given the truly atrocious performance of my Sonos system on my home Wi-Fi I cannot believe that future Sonos products are not going to have the option to use SonosNet (mine was rock solid for over a decade - never any problems). Is it possible that Sonos are going to drop the use of SonosNet entirely? If so, I’m afraid they have lost me as a customer.