Fix & Optimize

Is anyone else having issues with amp multi being able to join other Sonos speakers in different zones? If I am able to get any of the amp multi channels to join other Sonos speakers it, or they, will eventually drop. 

Just an update concerning the new Beam Ultra.  This was a replacement for a playbar with a sub gen 1and 2 play 1’s as surrounds.  The beam sees and connects to the sub but after many resets, a long AI conversation and then eventually getting connected to a human, it turns out play 1’s as surrounds are not compatible with the beam ultra.  that’s a real pity but something to be aware of.  David 

Good morning. I’d like to ask if you happen to be working on an outdoor model—similar to the Five—that simply needs to be plugged into a power outlet and can use the home Wi-Fi network (perhaps boosted by a mesh system). Thanks.

How do I delete one of the living room zones?

These are my personal opinions.The Ace Ultra is a definite upgrade over the original Ace with a few stipulations. The overall sound and some other features are improved; but not to a point that the original Ace is a throw-away. ANCBetter; however, I still prefer my Apple AirPods Pro 3. There’s a logical reason why I pick the Apple AirPods Pro 3…which is in-ear (Apple) vs over-the-ear (Ace Utlra). The former provides a tighter seal as one would expect. Finally, I wear glasses which works against the Ace Ultra providing the same tight seal as my AirPods Pro 3. That said, the average non-eye glass wearer should find the ANC on the Ace Ultra comparable to other high-end ANC headsets; if not slightly better.Transparency/Aware modesUnchanged.TV Audio SwapHandled in much the same manner as does the original Ace. So basically, un-remarkable.Spatial AudioReproduction is excellent and better than the original Ace. I used the scene in movie Sinners where music from past, present and future are me

The Sonos Ace has always been too loud at its lowest volume setting with no acknowledgement from Sonos despite multiple posts here. The solution for Android users was to Disable Absolute Volume in Developer Options but Google has now removed this ability. Has the Sonos Ace Ultra fixed this issue?

Something has clearly changed in the Amazon Music → Sonos integration in the past 2 months, and it’s breaking the way many of us use Sonos.I have multiple Amazon Music playlists with 500+ songs. For years, Sonos handled them without any issue: Sonos S1 loaded full playlists. Sonos S2 loaded full playlists. The Sonos Windows app could load all 500+ tracks, even when mobile apps had limits. Now, suddenly: S1 loads only 300 tracks. S2 loads only 225 tracks. Anything beyond that simply disappears from the queue. The Windows app no longer bypasses the limit. This is not an Amazon Music problem — the playlists are complete and playable everywhere except Sonos. It’s not a device problem — it happens across S1, S2, and Windows. It’s not a user error — I’ve tested multiple playlists, multiple accounts, multiple devices.I’ve contacted Amazon support. No solution. I’ve tried third‑party apps. No solution. I’ve searched the forum. Only scattered complaints, but clearly the issue is new a

I have an older Sonos system that uses the S1 app but I cannot log into the S1 app despite being able to log into the S2 app (which tells me is incompatible with my system) as well as the sonos website. I have my Playbar and one of my Play:1 external speakers both connected from the initial setup when I first got the system but the S1 app does not allow me to log in to “access more features” such as reconnecting my other Play:1 external speaker which has been disconnected for some time now and nothing seems to allow it to reconnect other than the S1 app.  

I have a Beam Gen 2 connected to a Sony BRAVIA XR-48A90K. About 90% of the time when I turn the TV on it does not detect the Beam and reverts back to the built-in speakers. If I go into the TV settings and change the output to Audio System it starts working. Is there something I can do so the TV reliably detects the Beam when I turn it on?

I have the arc ultra soundbar positioned as recommended by Sonos in front of tv to the correct measurements.I find that the volume level constantly drops while watching certain programmes especially music programmes where either the vocal or soundtrack is lower and the balance never seems right.i have tried various settings and I can’t find a good balance.the hdmi lead connects to the e arc port and the tv is an lg55 ultra hd model which is about 5 years old.i have tried tru play and adjusting the eq settings but to no avail.any advice would be welcome.

System worked until router replaced/upgraded now cannot use alexa - access my personnel music or radio stations - re booted sonos and alexa - doesn't always recognise anything - have also rebooted router several times - router is accepted and works with tv - tablet - phones etc -- really at a loose as to what next - did think about cancelling sonos and alexa and re joining but fear they may not accept as email seen as already on record -- does any one have some advice please

I'm thinking about upgrading my soundbar to the new Sonos Beam Ultra.My current setup consists of:Sonos Beam Gen 2Sonos Sub Mini2x Sonos One as rear surroundsFor those who have made this switch or tested this exact combo (i know its still a bit early?), will I notice a real, tangible difference when it comes to Dolby Atmos height channels and overall acoustic immersion? I’ve read some reviews on the Beam Ultra and it seems like a nice upgrade, but most of them did not include a decent setup, they only reviewed the bar itself. Any impressions, thoughts, or advice would be greatly appreciated!

I’m thinking of buying a cinema sound sofa which runs of blue tooth. Will my Sonos still work if I Bluetooth my tv to my sofa?

I want to use my Beam Ultra with my PC. The PC has an optical out (using the Sonos adaptor), but only seems to work with PCM stereo. When playing surround  from Plex I get no sound. This seems to be a Realtek problem.I am trying to work around this while also using more of the Beam Ultra’s capabilities. The PC has an HDMI out, so I am thinking the FeinTech AX310 could help connect the PC to the Beam Ultra since it would provide eARC to the Beam Ultra. Would I be right in thinking this?Are there other options? 

I have an Arc, Sub Mini and Era 300 pair in my living room, and sometimes when I’m playing music through the Sonos app, it would be really great to throw something on the TV for visuals, but if I turn on the TV it will stop playing music and take control of the soundbar to output TV audio. Is there I way to temporarily ignore that, as if I had unplugged the HDMI cable? or if not can that please be a feature request?

I’ve just bought an Apple Watch and am testing the Lyd for Sonos software which works on the watch whilst I am still in the 14 day trial period. I find when I search for an artist or music I have in my Music Library the Lyd watch software is returning no results in my Music Library. Music is indexed and resides on my NAS wired directly to my router. All and any ideas to resolve gratefully received!

There is a small issue with the ACE ULTRA I just received. It’s up to date to begin with (latest firmware).When I listen to music using USB C on my Mac, when I take off the headset to put on the table, the music does not stop. When I put it back on my head, the music is paused.Anyone experiencing the same issue?