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Trending Lyricist I
October 8, 2026
Question

Arc Ultra now has a lower volume since the October 6 system update, anyone else have this problem?

  • October 8, 2026
  • 3 replies
  • 36 views

Since the October 6 system update, my Arc Ultra has to be turned up about 10 to 15 steps to get to the same volume where it was before the update.  Also, if I play my beam ultra at 45, I have to turn my Arc Ultra to about 60 to achieve the same volume.  This did not happen before the update.  I’ve power cycled, turned off voice enhancement, turned ON loudness and everything else.  The update botched mine.  Did it botch anyonee else’s Arc Ultra?  

3 replies

buzz
Grand Maestro
October 8, 2026

If you dig through the Community you’ll find similar comments about many past models. There are no standards with respect to audio output and the number.

If units get “loud” at low numbers, users feel that the unit is “powerful”, but it is difficult to control at low output. There will be numerous reports that ‘1’ is too loud. If the next update changes the Volume control curve,  ‘1’ is no longer too “loud”, but the mid numbers will be need to be higher for the previous output. Full power output is always available at ‘100’.

Lyricist I
October 9, 2026

I have the same problem. It messed up my living room and TV setup with an arc ultra, surround sound and base. 

Lyricist I
October 9, 2026

I’m now experiencing significant audio sync issues. And none of the settings fix it.