Advanced setups

Dive into complex and advanced Sonos topics here. Got a cool Sonos 'hack' to share? Want to set up Sonos with a third party? This is the place to talk about the stuff Sonos staff can't support.

  • 139 Topics
  • 750 Replies
AjTrek1
AjTrek1
started this topic

Sonos and Mesh Networks Can Play In The Same Sandbox

HIMesh Networks do work with Sonos as long as you choose components designed to work as a Mesh. Let me explain….The PRIMARY function of a Me...
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Hamzalakhany
started this topic

how to calculate how many speakers needed for outdoor space?

I am planning to get sonos speakers for outdoor area. I have a pool area and garden at a total of 5-7000 sqft. I was planning to get 1 amp w...
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139 Topics

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ChrisKujContributor I
asked in Advanced setups

NAS Device w/SMB v2 or SMB v3

Since my NAS device with SMB v1 only no longer works with Sonos I have to purchase a new NAS device. How do I know if a particular NAS has SMB v2 or higher? I’m not seeing this listed in the specs and don’t want to accidentally purchase a NAS that only has SMB v1. Does anyone know? 

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3 hours ago
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Raytek201Contributor I
asked in Advanced setups

true play doesnt work! The new app is terrible we deserve better

Dear Sonos team.My self and it seems most users are very upset with this new app it basically makes my Sonos systems useless. One of the biggest issues out of many to list here is true play gets stuck in the continue screen and the only way to go back is to close the app and reopen it. This is happening with all my systems I have several in my house. I’m so frustrated at this  point  I'm thinking of just dumping everything in the trash as sono  has not even made a statement on this very critical bad update. We are customers and we deserve better we have supported this company for years! 

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5 hours ago
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DuendusContributor I
posted in Advanced setups

Problemas última actualización app SONOS y como lo he solucionado.

Dispongo de dos SONOS FIVE, uno de ellos conectados por cable ethernet, para escuchar música, y una barra de sonido SONOS ARC, junto con dos SONOS ONE (gen 2) destinadas al audio de mi TV. Tras la última actualización de la aplicación, desaparecieron SONOS ARC y los dos SONOS ONE. Realicé unos cincuenta intentos para conectarlos, pero fue inútil. Aparecían errores 1000, 1060 ………. y mensajes varios (“Sonos se ha añadido pero puede que no aparezca en tu sistema…”, “Ha habido un problema al buscar actualizaciones, código de error 1000”………., etc.) Me puse en contacto con el servicio técnico en dos ocasiones, pero no pudo solucionar absolutamente nada. Después de más de seis horas probando todo lo que se me ocurrió, al final conseguí la solución que comparto por si a alguien le puede servir.1º) Restablecer la app (Cuenta - preferencias de app - restablecer app)2º) A continuación, en mi caso, “unirse a un sistema existente”, porque los SONOS FIVE sí que los reconocía. En caso contrario, cree

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5 days ago
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AbaccoContributor I
asked in Advanced setups

Set Sonos-App so that Sonos-Port always only plays analog-input

Hey there,i could not find an answer to this yet, so i thought i might try it up here.Is there any way to restict my sonos port to only play analog-input?We’re using it at our bar and we dont want our sonos to accidentally play a stream because of copyright problems.

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9 days ago
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AleVKContributor I
posted in Advanced setups

Intermittent connection with new APP

Hi - I have a simple Play 3 Speaker that was working just fine until the recent updates of Sonos APPI just have no better words but saying it works when it wants!!On a good day, I can use the app to switch on the device, select and reproduce what I want from Spotify Premium … after a while it keeps running with the app not seeing the system any longer … then they reconnect and so on …On a bad day, to listen to music I must ask my wife to sing me something !!I just spent an hour with a nice lady trying to help me: she made uninstall and reinstall the app; all worked fine ten minutes and then same story.Called the support number; was told I had 10 minutes wait time … been on for an hour now and losing hope.Not great experience, sorry to say!Have a good weekend 

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16 days ago
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Sunseeker PeteContributor I
asked in Advanced setups

How do i add my Nas to music library on new app

Hi I have just updated to the new app. I have a Nas drive on my network i want to add to my sonos system. I cannot find a menu to allow me to add the details of the NAS drive to add the music library. Help

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20 days ago
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rfjhuijbrechtsContributor I
asked in Advanced setups

telkens opnieuw inloggen

Ik heb een sonos arc systeem thuis en een sonos Move op mijn werk.Voor de update kon ik gewoon elke dag als ik aankwam de radio aanzetten.Nu moet ik elke keer wisselen van systeem in de sonos app en inloggen op het betreffende sonos account. Zijn er meer mensen met dit probleem of heeft iemand een oplossing? Moderator edit:Google Translate- I have a Sonos Arc system at home and a Sonos Move at work.Before the update, I could just turn on the radio every day when I arrived.Now I have to switch systems every time in the Sonos app and log in to the relevant Sonos account.Are there more people with this problem or does anyone have a solution? 

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20 days ago
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set2explodeContributor I
posted in Advanced setups

Sonos app V80.0 does not support NAS drive

So the following note has been added to the SONOS support topic Use a NAS drive with Sonos. Sonos app version 80.0This setting is not currently available in the Sonos app for iOS or Android, but it will return in a future update.They are forcing the update, and there's no Music Library option in the system menu anymore. This is very frustrating. Very sloppy software development. Is complaining to support my only option to get this enabled again? 

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press250
24 days ago
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tel0020Contributor I
asked in Advanced setups

Move 2 won't connect to Hidden Wifi Network

I have a hidden network at the Clients Property and all fixed devices, Ipads, Apple TV’s, Printers, Tv’s, Chromecast, Bose Speakers etc and are all authorise by the Mac Address added to the systemI connected to a network with a different SSID and Password so I could get it’s mac address as there is nothing on the Unit. Once setup I then added the MAC to the system and factory reset the Move 2Went through the setup and it connected, but after that it never connects again and not seen on the ipad it was setup up with and on the same hidden networkAny ideas? Is it because it hidden? Works on any other device added over the last 2 years fineThanksGraham

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1 month ago
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MaxsystemsContributor I
posted in Advanced setups

i sell lots of you're product

I own Maxsystems. (A dealer) think we bye 20 to 30 thousand dollars a years in product. Look me up!  This update is a client loser!! Why? Who’s sleeping with the young *********, who thinkings he/she knows everything?a big buyer…We do a lot of Crestron and Savant. You have Apple Music which we have pushed but the new update is so s****** that I’m no longer selling your product!!!no more amps which I sell 50 to 60 a year  good luck loser. fyi fire whatever ***** you higher to build this app??? No!! Moderator Note: Modified in accordance with the Community Code of Conduct.

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1 month ago
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gillidipsContributor I
posted in Advanced setups

connecting move to starlink

I have a sonos system and recently changed to Starlink (router does not have ethernet port).  I had it working fine but after being away had to change the password on starlink wifi and now move won’t connect to starlink at all. I have tried what sonos advises and it finds the move, gets it ready, finds the starlink network, I put the password in and then at the last hurdle when it is connecting (it says verifying network info for starlink) it says “something went wrong - we ran into a problem connecting your product to Starlink. Please try again”I have tried again countless times but no luck. The password on my phone with the sonos app and the password entered when connecting the move are the same.  I have other sonos products which are powered off at the moment (3 x play 5 Gen 1 and 1 x Play 1).Initially I had to get sonos support to connect me and it was a rather complicated process but they got it all working (despite saying Sonos does not support starlink).  But now call wait times

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1 month ago
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Kenneth LarsenContributor I
asked in Advanced setups

sonos playlists gone, and more!

This new app is a nightmare!! For first couple of weeks I wasn’t able to search for music, that I had to do on my wife’s phone!Now:1. it seems that Sonos have removed the functionality to save music to playlists? Now you are only able to save to “Sonos favorites” sucks big time! Please fix.2. On a room playlist you can’t remove titles individually. So if you add something you don’t like you need to start from scratch. why change something that works??? It’s getting more and more annoying this company.   

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K
1 month ago
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BeesboyContributor I
asked in Advanced setups

Play 5 (Gen 1) and Sonos One SL S22

will Play 5 (Gen 1) and Sonos One SL S22 work together. I ahave a Play 5 and looking at options for a second room. Thanks

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1 month ago
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SladestAvid Contributor I
asked in Advanced setups

SONOS ALARM

I have multiple pre-programmed alarms depending on the day, but since the new application it is now impossible to see which radio station is programmed at a glance. It simply says "station live". Which is of no use to the user!!! ☹️

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1 month ago
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refriscoContributor I
posted in Advanced setups

PROVED Solution: Successfully connecting Denon AVR PRE OUTS to Sonos INPUTS:.

 Sending Sonos output to an AVR is easy. What is next to impossible is the other direction!I used a Denon X1800H purchased in March 2024 which has Main Zone pre-outs and ZONE 2 Pre outs. Their capabilities differ markedly. Other builds of this exact Denon model do not come with pre outs. Odd but no mattter. Try Crutchfield. This solution will probably work for other Denon AVRs that have Pre outs for ZONE 2 –possibly other AVRS with slight changes as well. And it works for both digital and analog sources into the avr.Like many of us I wanted to free up the main zone/room’s audio to be heard over my SONOS system so I could play turntable, CDs or live stream concerts from the computer or TV to hear throughout the house, garage etc. Denon however, like so many other AVR brands, make this really difficult. It feels intentional for they expect you to buy Heos speakers --but we already have Sonos!After a month of research and experimentation, including working with Crutchfield, Sonos and Deno

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1 month ago
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LizaJaneContributor I
asked in Advanced setups

connecting amps

Reconnecting my amps after a new modem/router was installed at my house. 

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1 month ago
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mediaplaysContributor I
asked in Advanced setups

Looks like we may lose our networked libraries with next big update? NAS drive?

I could be wrong on this but maybe someone on this list can answer it. You will need to know some basic info on my SONOS system so I posted below..I mostly use my personal music library that is located on a solid state drive via my ethernet wifi connected network. I have a Apple Ethernet-wi-fi router that has an USB input on it. My SS drive with over 39,000 tracks on it (also my Apple itunes AKA Music drive) is connected to that same router. My SONOS components grab my music from that SS drive. With this upcoming software update it sounds like I (anyone with a similar hook up) will lose access to their connected drives??? I will lose of all my own paid for music on that drive. So one questions since I’m not quite a computer nut is… Is the way I have my SS drive connected to the router via USB considered a NAS drive?? Will I lose access to that drive if I do the update? 

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Ken_Griffiths
1 month ago
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Gil_in_UtahContributor I
asked in Advanced setups

Port Connectivity

Does anyone know if today’s update fixes the bug of the latest update that does not allow Ports to be connected to your system?

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1 month ago
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ccoxContributor I
asked in Advanced setups

Home Extension advice - New Set Up

  Hi all, we are doing an extension on our home and remoddeling the ground floor, this gives me opportunity to orchestrate a decent Sonos set up.I have a few questions, mainly around the Amp.I am looking to use the Amp in the lounge, have this conneced to my vinyl player as well as 2x B&W bookshelf speakers. We are not big TV watchers, so not really letting that factor in the layout - but in the future i think even connecting the 2x Era 100s would suffice.1. Is there much benefit to having the 2x Era 100s in there as well as the B&W speakers? Is it overkill for that space?2. Can i use the Amp and vinyl player to have that music in the other rooms via the Era 300s as per the image. If so, can these speakers have the same music at different volumes?3. Would a single 5 in the playroom and a single 5 in the kitchen diner suffice? Is 3x300 overkill? 4. Can i still “zone” these speakers to all play seperate things. I.e Kitchen diner 300s playing Music A, the playroom 300 playing Musi

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1 month ago
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CRJINLACAContributor I
asked in Advanced setups

Deselecting amps, they do not stay deselected

I have six amps and a port, each time I deselect an amp it will not stay deselected.  Why is this?  

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1 month ago
johntothev
johntothevContributor I
asked in Advanced setups

new app

App reinstalled because i could not get sound after attempting and failing to Trueplay and now i cannot get past the terms of use agreement . Allows me to select country but "accept" is still greyed out...any suggestions?

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2 months ago
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DubzieContributor I
asked in Advanced setups

true play doesn’t complete on ios after latest app upgrade

Can you provide a rollback please? My system has been rendered pretty much unusable now… not happy and a shame that it’s always the software that lets your epic hardware down…  

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2 months ago
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Jopie505Contributor I
asked in Advanced setups

cannot connect to network anymore

Hi, I have updated to the latest version and now the app I cannot contact to my network anymore. I managed 1 time after I disconnected/ connected from electric. Does anyone have the same problem? What can a solution be ? br/ Johan

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2 months ago
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chrisatiContributor I
asked in Advanced setups

GROUP_ID Changes Intermittently

We’re using the API to send playback commands to our Port, and I have noticed that the GROUP_ID is changing at random.My understanding is that the GROUP_ID is the parent which holds playback devices, unique like the HOUSEHOLD_ID.What could ever cause the GROUP_ID to change, and for what purpose, since this causes commands to obviously fail since the resource is no longer available.

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2 months ago
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mihai_spiriContributor I
posted in Advanced setups

Volume control lag, strange behaviour of room selection, and many other issues

Since I updated the SONOS app to the new version I started having the following problems with my system (consisting of two SONOS FIVE, two SONOS ONE, a SUB, a PLAYBASE, a PORT and a SONOS ONE SL):- Any attempt to play music goes through automatic room selection. Always the same!. The only option is to turn on the music in this room and then "move" it to the desired room.- The volume control has a delay of several seconds. Very annoying - All but one of the speakers (hardwired) are on SONOS NET but in the system settings they appear to be unconnected to wireless.I guess I will adapt to the new interface although it’s less intuitive than the old one.Has anybody in this community encountered the same issues?Can one downgrade to the previous version?

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2 months ago
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