Sonos app V80.0 does not support NAS drive

I’m furious about this. They also telegraphed it when the new search was in beta and wouldn’t pick up my local library in the results. Been dreading this update. Sure. Fixes some usability but I can’t use it. All chassis. No engine. 

This is incredibly frustrating. The one thing that I noticed is that my Playlists are still available, which hit my NAS. Hmmmm.

The app won't even let me see my phone's internal chip that contains all of the same music on my NAS.

So after spending thousands of dollars over the years this is all now garbage. Literally useless.

I guess I'll start looking for another option and sell this stuff. Ridiculous.

To be honest, I'm getting an Apple proprietary vibe and now they're going to tell you what music you can listen to, which I'm sure will have to be some Sonos owned subscription service. 

I updated my Mac’s Sonos app (this morning) and have found a dialogue box that suggested I can add a NAS drive to the Music Folder.  So:

• Manage> Music Library Settings> Music Library.
• Click on the +
• Click on “Networked Device (ex.NAS drive)”
• Then enter the path to the networked share.

The format that eventually worked was //{servername}/{folderpath}. I initially prefixed the string with SMB which it didn’t like. {servername} is the name of your server btw, not part of the command. Same is true for{folderpath}.

If you server is called Muzak and the files are in Fred/Music, the command would look like:

//Muzak/Fred/Music

Anyway, off the app went and Updated the Music Library. It took a long time.

It WORKED!!! 😀

(PS: My NAS is using SMB3. If you’ve got a Mac and are not sure, fire up Terminal and use:

>smbutil statshares -a

In the listed output SMB_VERSION will give you the answer.

Good luck.

PPS: This does *not* fix the iOS v.80 snafu. SonoPad seems to be the preferred workaround for now. It costs a few quid and seems to address the NAS music library access. It complements and builds upon the core desktop Sonos software and costs a few well spent £.

Hi @ticitybo, it’s quite straightforward if you are talking about the Android app …

• Delete the Sonos app (this step is required)
• Go to the APKMirror website, search for Sonos S2, download v16.1
• Install the .apk file
• Stop automatic updates in the Google Play store

… if you are talking about the iOS app it is quite a bit more, umm, nuanced. @AlexPermit outlined the process elsewhere in these forums.

I have a music library on Netgear ReadyNAS Duo (v1) which I am unable to access with the new SONSO app. Worked great before! It has a mixture of .FLAC and .M4A files.

I can’t see anyway of adding the library on the Android app but the PC app allows you add a music library location. The previous format worked was \\NAS-76-25-6E\media\Music\FLAC, so when entering this and adding username/password the response is;

“please check the path to the folder, and the username and password needed are correct.

Unable to add the shared folder \\NAS-76-25-6E\media\Music\FLAC to your music library (913)”

Anyone can offer advice very much appreciated.