The Community Corner

Have a chat with other Sonos owners. What's going on in the world of music and technology? What's playing?

996 Topics

D
DidierPContributor I
posted in General feedback and conversation

unable to use my android music library anymore !

I discovered that I cannot use my android music library due to a new version of the sonos app.I consider this as a severe regression of the service I had from Sonos and will certainly change my audio system. A real shame !!!

1
Airgetlam
13 minutes ago
Mike R. H.
Mike R. H.Sonos Staff
published in Owners café

Introducing Embedded mediaTutorial

Hey everyone. I wanted to highlight a feature released a while back but rarely used. Embedded media. Embedded media converts a supported link into a player directly on the site. Some of you may have seen it when people share youtube videos on Reddit, where it allows you to play the video while staying on Reddit instead of going to YouTube and watching it. To test this out, we wanted a thread where you can all share links to test the feature and find its limitations. Underneath here, you can see how you add an embedded link: Note: When embedding media, use the direct browser URL (e.g., https://www.youtube.com/watch?v=Oxv6IRcuNaI) and not the embedded URL (https://www.youtube.com/embed/Oxv6IRcuNaI - mind the /embed/) There are a few caveats, of course. One is that cookies are essential for this feature to work. Another is some types of media might be region restricted. So if a youtube video, for example, does not play for you, that might be because it is restricted in your region only to

589
Corry P
9 hours ago
F
FiskyContributor I
posted in General feedback and conversation

Anyone know about this app for Apple TV?

 Found idly search in App Store on Apple TV. Called Sitnos, seems to work ok, but have never heard anyone mentioning it?

14
A
11 hours ago
jonmichael
jonmichaelEnthusiast I
posted in General feedback and conversation

successfully playing my roon files (even 5.1) and visuals thru sonos

This week, I installed a new Mac mini to house my Roon Core. I configured my old mini as a Roon Bridge. I connected the HDMI out from the Bridge mini to HDMI 2 input of my Sony TV (Apple TV is on HDMI 1).This setup allows me to play 2.0 and 5.1 music from my Roon Core through my ARC, surrounds, and sub 3. The HDMI input signal includes the video portion of Roon, so I can access full info, including lyrics, on the 55” Sony while playing my music. A cheap Bluetooth keyboard with track pad lets me control it all from my couch.This install is somewhat like using the HDMI inputs on my TV as a preamp. I have an Oppo 103 set up on HDMI 4. It all works well. Not sure why  it took me so long to figure out how to do this, but it has increased my appreciation for my Sonos system. Now, if only something is done about the center tweeter on the 300s!

1
Corry P
12 hours ago
E
Efabulos11Contributor I
posted in General feedback and conversation

Getting rid of playing music from my device

Not allowing people to play music from their device is absolute garbage. I specifically bought my sonos for this purpose as I keep all my music on my phone and do not use other services. For this reason I will be getting rid of my sonos and finding another option to play my music on. Good bye sonos. It was nice while it lasted! 

1
Corry P
12 hours ago
R
R3xContributor I
asked in Owners café

on this device function removed

Since 23rd May I can no longer play my android files via my Play 1. This speaker is not bluetooth capable so why has Sonos degraded my usability?

9
Airgetlam
1 day ago
Brano18
Brano18Contributor I
asked in General feedback and conversation

My profile's home address keeps changing to Ashburn, United States

Hi guys,I wasn’t sure how to categorize this but no matter what i type in the Edit Address in the Profile section, after it’s “saved successfully”, it keeps reverting to Ashburn, United States with a postal code 20149 and leaving rest of the fields blank.I wiped out all cookies, browsing history, etc. but nothing helps. Same happens when trying to edit my address via phone’s browser. I use “Brave” browser on both.Does anybody have any advice on this? :/

6
Airgetlam
3 days ago
S
swibletContributor I
posted in General feedback and conversation

Sonos keeps shadow-cancelling my and my roommates orders

Hello,my roommate and I have been trying to place our first order on Sonos.com. It always gives us a confirmation screen of success, then it never emails an email confirmation or shows up in the order history. We’ve already reached out numerous times and the sales team always says “it’s a payment error, it’s on your card” but our cards all say that there was no problem. I even paid through PayPal and the authorization is still there, but support just told me it was auto cancelled due to payment verification still. My card issuer told me that the charge went through fine! The cherry on the sundae is that in response to an escalation to the operations team to find out why it isn’t working, my roommate got this answer back:———“Thank you for reaching out to Sonos support.We sincerely apologize for the delay in following up. After looking it over, we are unable to process your order at the moment.With that being said, we highly suggest checking our partner stores if any of them carry the sa

4
Jamie A
3 days ago
M
MartechContributor I
posted in Owners café

Why is there input delay on line-in and digital inputs?

So, I know this topic has been discussed a gazillion times already. But I’m really getting upset by this. Why does there have to be a delay when using Sonos (Five or Amp for example, I’ve owned both) in standalone mode?  8/10 times my usecase for Sonos is casual listening via streaming services. But 2/10 times I want to use Sonos for live instrument playback. Such as a drum machine and other stuff I own. Or for desktop/youtube playback. I’ve spent literally hours searching for the best speaker setup for casual multiroom usage and some small birthday dancing and an input for live instruments. It exists, but I’d have to leave Sonos and go for Denon. But I would rather not. The minimum of 50-75ms delay in standalone usage for the Sonos Amp and Five is completely unnecessary. It forces me to have an extra pair of Yamaha hs7 at hand, while I’d rather get an Sonos Five instead. I know the arguments of people defending Sonos:Sonos is not made for that usecase The delay has to be there per des

32
Katte
4 days ago
melvimbe
melvimbe
posted in General feedback and conversation

Feature Request: Ability to lock Sonos app to one room

Not sure if this is really feasible or not, but I would like the ability to lock an instance (device) of the Sonos app so that it can only control a single Sonos room.  The use case is that a user may have a laptop/Mac/tablet/etc that tends to always remaining in a single room in the home, like a home office.  Currently, I need to open the Sonos app, and wait for it to locate all the rooms in home.  These can take several seconds for me as I have about 15 Sonos rooms (yea, I need to reduce that).  Once done, it never defaults to the room I’m currently in, so I have to scroll to pick it.  Then I need to go click around to pick what sort of music I want to listen to.  Sure I could just use voice control if it’s available in the room, but I don’t really know what I want to listen to yet.So if I could go into settings and say that I want to lock to a specific room then the app would only be concerned about discovering that single room...not all 15.  It should speed things up considerable. 

1
Sotiris C.
4 days ago
F
finityContributor I
asked in General feedback and conversation

Sonos Upgrade program - details

If I choose to register for the upgrade credit does anything at all change with the speakers that I register for the credit? do they still work (never bricked by the system) and still get updates, etc? it says my Sonos One and One SL’s are eligible but I don’t want to lose them from my system.

3
SarahN
4 days ago
G
Gerry51Contributor I
posted in General feedback and conversation

Trueplay not working due to noise in quiet room

Been trying to tune for a few weeks, but always get an error message about ambient noise. While waiting on line for Sonos tech support, I moved from my  usual armchair position over to the couch (a distance of 7 feet) and voilà, it completed the tuning. 

2
T
5 days ago
G
greenyneu
asked in General feedback and conversation

Sonos App 15.2 Control Issues

Using the Sonos App 15.2 version is not the experience I expected from Sonos. Some of the controls like the Surround Audio sliders are jumpy and can’t be hardly controlled. Sometimes when I control the Music Level slider the TV level slider jumps as well. This happens on other screens like the EQ with the 2 sliders as well.I experience this on my iPad and iPhone (both on iOS 15.4)

4
G
6 days ago
O
Oliv007Contributor I
posted in General feedback and conversation

Perte de connection

Encore déconnecté 😬l'arc fonctionne seule... Mes 2 ones et mon sub ne fonctionne pas. 

1
Jamie A
7 days ago
T
Toddabbott68Contributor I
posted in General feedback and conversation

EERO and Sonos

This may by common knowledge but I wanted to share, so I use EERO for wireless in my home ( 3 unit mesh) and I’ll been having Sonos disconnect/ missing device issues..11 device system.. at random something is gone.. then back..  utterly annoying… managed to see a note somewhere to plug a single Sonos unit via Ethernet cable into the primary EERO unit, in my case right near the cable modem, super easy, follow by turning off wireless on that one speaker, 3 weeks later I haven’t had one issue since, no drop outs… no missing speakers… no app lockups .. again this my be we’ll known but this simple solve turned around my system, I hope it does the same for you.   -Todd   

6
skullc
8 days ago
AjTrek1
AjTrek1
posted in General feedback and conversation

Survey: What Do You Think Caused The Backorder For Era Speaker Stands/Wall Mounts

HelloIf you have not purchased an Era 300/Era 100 speaker, then the following survey means nothing to you. Then again maybe you have purchased an Era Series speaker and don’t intend to use stands or wall mounts…again the survey has no meaning for you. On a final note maybe, you found a competitive stand/wall mount that meets your need…once again the survey mean nothing to you. However, if you’re like me and have been waiting on stands for the Era 300 speaker for two months then...yes, the survey is relevant. Full disclosure, I was able to get stands for four (4) of my Era 300 speakers upon first launch. However, I’m still waiting on four (4) more Era 300 stands ordered on April 1, 2023. So maybe the jokes on me for ordering stands on April Fools Day. Those of you in the U.S who are familiar with and know the significance of the date, can laughing relate to my comment. 😅What Do You Think Survey: Was there a shift in buyers’ preference to place speakers on stands rather than on a table.

1
buzz
9 days ago
melvimbe
melvimbe
posted in General feedback and conversation

Feature Request: Port Gen 2 with spatial audio output?

The current Port hasn’t been out on the market that long, but wondering out loud if it makes sense for the next gen of the Port to include an HDMI or HDMI-eARC port to output atmos/spatial audio.  Perhaps even able to input via HDMI or HDMI-eARc  atmos/spatial audio.I guess in a more general sense, I want the Port to be atmos/spatial audio capable.  Here’s more specifics of the features/scenarios I’d want to see.If you have an existing 3rd party setup for a atmos capable home theatre setup, than a Port:Gen 2 could be used as a atmos music streamer for your setup. As far as I know, there aren’t any other streaming boxes that really do this just for audio.   This feels like a natural upgrade for the Port and stays true with original reason the Port was created in the first place.When grouping Sonos rooms right now, the group plays to the lowest common denominator.  In other words, if you group an Arc room, pair of Era 300s, and a Port...you’ll get stereo.  Upgrading the Port to be atmos

1
Corry P
10 days ago
AjTrek1
AjTrek1
posted in General feedback and conversation

When Does a Sonos System Really Sound as Good as It Should?

HelloEveryone comes to this community to get information on how to get the best performance out of their Sonos speaker system. However, there are very (and I mean very) few threads that start with “I just want to tell you how great my Sonos sounds and here’s why”. That’s OK…because this community exists to share ideas on what works, what does not and help resolve issues of all sorts. It serves as a venue to vent frustrations and/or utter discuss with Sonos. One member offered to send a video of them burning their Sonos gear as the ultimate expression of their level of dissatisfaction. Thankfully, posts to that extreme are very, very rare.😜However, after all is said and done most want to know how their system should sound. The recuring answer in this community; regardless of whether or not you have an iOS device to use TruePlay, is to “trust your ears”. If it sounds good to you then your system is properly setup/tuned”. That’s parallel to saying “beauty is in the eye of the beholder”.

1
buzz
10 days ago
S
SteckoContributor I
posted in General feedback and conversation

Play 5 gen 1 upgrade programme not working

Hi Sonos community I’m owner play 5 gen1 with eligible for upgrade programme. Unfortunately when login to my account I can see my speaker eligible to programme. Sonos confirmed that speaker is eligible. How to claim this discount? Thank you !

14
buzz
11 days ago
AjTrek1
AjTrek1
posted in General feedback and conversation

Dolby Atmos (Spatial Audio) Music: My Opinion

HiFirst of all let me preface this novella 🙂 by saying I do not consider myself an Audiophile; which by one definition are:“…an exceptional breed of people who are fascinated by pure audio, motivated by sound quality and addicted to audio gadgets. Audiophiles take their passion for music one step further. They're curious about how songs are recorded and the science behind how sounds are reproduced”.With that said let’s begin….Some of you may have read my posts wherein I talk about “stereo separation”. IMO 99% of what one hears musically is not “stereo separation” in its purist form. What one does hear is music and vocals emanating from two speakers spaced at least 6 feet apart where there is a “sweet spot” in the center. The listener has a sense that all instruments and vocals are “dead “center providing the optimum listening experience. The people to blame for this misconception of what is “stereo separation” IMO are the mixing engineers. They rationalize the mixing strategy by sayin

43
S
12 days ago
G
GeorgoContributor I
asked in General feedback and conversation

Am I allowed to give away discounted purchases.

Hi,I am looking to purchase additional SONOS equipment using the online 15% discount.Once received I'm planning on giving the items to a family member. Is this allowed for under the T&C's of the upgrade policy. I couldn't find an answer when I skimmed through the on-line T&C's.RegardsDanny

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A
13 days ago
T
Toby JPContributor I
asked in General feedback and conversation

Connecting Era 300 to Denon Preamp pra-1200

I am wondering is someone could advise me (someone with limited hi-fi experience) if I would have any issues connecting a Denon pra-1200 preamp to my sonos era 300. I have been given the preamp along with some other components and wondered if this would be Ok to connect to sonos to allow the sony prx 600 turntable to be used?I believe that the output impedance of the preamp is 10ohm. Will this be OK? 

3
T
15 days ago
AjTrek1
AjTrek1
posted in General feedback and conversation

Security/Privacy with Era 300/100 Series Voice Enabled Speakers: Are SL Models Really Needed/Required?

Hi With the introduction of the Era 300 and Era 100 models Sonos gave the user two options to protect their privacy regarding voice assistants:Privacy Tap: Deactivates the voice assistant by tapping the speech bubble on top of the speaker. The light will turn off. You’ll still have access to other mic-enabled features, like Trueplay. * Security Switch: Prevents accidental activation of the voice assistant by toggling off a switch on the back of the speaker. This method disconnects all power to the microphone for added privacy/security.Most likely the above privacy/security options will be introduced on whatever the replacements/upgrades will be for the Arc, Beam, Move and Roam. As well as any new models Sonos decides to release.As the title implies some are still hoping Sonos will introduce Era 300/100 SL models with no voice assistant capability a’la the Sonos One; and briefly the Arc. IMO hardware isn’t the answer. If you recall (upon initial introduction) the price difference betwee

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AjTrek1
24 days ago
Domda40
Domda40Contributor I
posted in Owners café

sonos partners with deezer to provide Radio from April 2023

Hi I very glad  to hear that sonos has partnered with Deezer to provide and power sonos radio and radio HD from April 2023 thank you really appreciate your Radio service 

6
J
25 days ago
AjTrek1
AjTrek1
posted in General feedback and conversation

Era 100_Not Your Typical Wall Mounting Project

Hi EveryoneJust want to share an Era 100 mounting project using the Sonos Era 100 Wall Mounts that is not the norm. I use my garage a lot and like to have music playing.  For perspective it’s a three (3) car garage with a concrete rear wall (which is where the speakers are mounted). I didn’t want to drill holes in the concrete and cause a crack (or cracks) as it’s a retaining wall that’s under ground.The project requires selecting a bonding agent that will bond wood to concrete or similar surface. I chose Liquid Nails Fuze*It Max construction grade adhesive. I allowed 48 hours curing time to achieve the strongest bond. After curing, the bond is rated to hold to over 64 lbs (29 kg) of attached weight. Click the links (Manufacturer Specs and Independent Review) for more information.FYI, the picture was taken on top of my riding mower. Another vehicle in my garage 😂 Manufacturer Specshttps://www.liquidnails.com/how-to/5-reasons-to-use-a-high-quality-drywall-adhesiveIndependent Reviewhttp

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bockersjv
28 days ago

View real-time service status

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