Contributor I

Sonos Beam 2

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I bought a Beam 2 a couple of days ago - my first venture into Sonos territory. After hours of trying to connect the soundbar to my Samsung TV, I got tired of being in an endless loop of inputs on the App and making no progress. I tried every expedient including several factory resets on the TV and soundbar, rebooting the router etc., but I could not get the TV to detect the soundbar.

Finally, I got the message - sometimes you have to know when to fold. I reconnected a Samsung soundbar in less than 5 minutes using the same cables and HDMI eArc. I suspect the root of the problem is a bug in the App.

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OverfieldAuthor

Contributor I

As my final word, there is lots of information on the internet about bugs in the Sonos app - which has been described as a “fiasco”and a torpedo into Sonos’ reputation. If I had paid attention to the warnings, I could have saved myself time, effort and money.

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