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Sonos Voice Control

Talk about Sonos Voice Control

  • 214 Topics
  • 1,006 Replies
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Full list of Sonos Voice Commands

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214 Topics
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kjs-ukeContributor I
asked in Sonos Voice Control
Sonos Voice Control voice response way too loud .... How to change response volume level ?

Turned on Sonos Voice Control and it works great.  Problem is that the volume of the Voice Control reponse is much to loud.  No matter what the level of music playing is the Sonos Voice Control reply seems to remain constant … but the volume is problematic as it is so loud. Hoping there is a way to control and change the volume of the Sonos Voice Control response voice.  Does anyone know how to do this and are you experiencing the same problem where the voice response is much much too loud ? The command “Hey Sonos Voice Control Softer” does lower the level of the voice control response.  If I set the music level louder though the voice control level seems to then match the music level volume.  Problem is that playing music at 70 or 80% sounds fine and not too loud but then the Voice Control level response changes and sounds much louder that the level of the music that was playing. Want to be able to play music at a pleasant level and have the Sonos Voice assistant response level stay t

461653
Markybug
7 days ago
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Jfk62Contributor I
asked in Sonos Voice Control
le controle vocal ne marche plus pour le service radio france

Le service Radio France est enregistré et les stations fonctionnent mais le contrôle vocal ne fonctionne pas depuis quelques jours.  Le message demandé d’enregistrer le service Radio France (déjà fait) puis passe sur du bruit blanc….  une mention similaire d’un autre utilisateur. Moderator edit:Google Translate- The Radio France service is registered and the stations are working but the voice control has not been working for a few days. The message asks to register the Radio France service (already done) then goes to white noise….a similar mention from another user.

828
K
2 days ago
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HTGContributor I
asked in Sonos Voice Control
Sonos Voice Control won’t turn off TV - Samsung S90C

I just bought a Sonos Arc Ultra. Sonos Voice will turn on my Samsung S90C and will adjust the volume fine, but it won’t turn off my tv. I hear the chime that it recognizes the command, but it isn’t being communicated to the TV for some reason.  Alexa has worse issues: it just says “I don’t see a device labeled TV.” I followed the general troubleshooting instructions:Plug/unplug check eArc check CEC  uninstall Sonos voice and reinstallProblem is, after the uninstall and unplug, this actually made it worse: at first I could not get Sonos Voice to reinstall, then when it randomly did finally install, neither Sonos nor Alexa would work at all (mic was on, VC light was lit). I updated the network, and that made it so I can at least have VC for turning on, volume, and music.  If anyone has any idea of how to fix this WITHOUT going through the generic troubleshooting steps again, I would love to hear it.   Otherwise, not a major issue, treat this post as a PSA/bug report. 

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P
3 days ago
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MaruchaContributor I
asked in Sonos Voice Control
ERROR AL CONFIGU

Compre un ERA 100  en junio 2024  no he logrado que reproduzca spotify,  sale que el dispositivo no esta en linea,  intento nuevamente y sale error 1.000 y no encuentro por ningún lado que significa esto  ni como solucionarlo.  Creo que mi platica la perdi comprando este dispositivo. 

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Pools-3015
9 days ago
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GuacamohleContributor I
asked in Sonos Voice Control
Enabling Sonos Voice Controller on multiple speakers in same system?

I have an Arc Ultra with 2 paired Era 300s in a Living Room system.   If Sonos Voice Control is setup on the Arc Ultra, should enable it also on the paired Era 300s also or would this confuse the system?

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Sotiris C.
10 days ago
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marka590Contributor I
asked in Sonos Voice Control
Sonos App - Voice Control to play from own library

I just bought 2xERA 100 and 1xBeam (Gen2) (still waiting for delivery of Beam). I used S1 until yesterday for my 4 Play:1 and Connect. For a very long time it has been possible to update the app, I have waited since Connect is not compatible, but now I decided to take the step. And I wish I would not have!! I do not have to repeat what so many have said already concerning playlists (unfortunately I did not know until today after setup and testing). But I am asking, WHEN is it coming? Another question I have: I really hope it will be possible to use voice control to play songs from my own library! If that is not coming I will certainly return my new speakers. 

241
Jamie A
10 days ago
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AlexaTakeoverContributor I
asked in Sonos Voice Control
Why can't I add Sonos Voice Assist but Alexa is fine

Hi all,Hoping someone can help. I have the sonos arc ultra, roam 2 and three of the era 300 speakers. They all set up fine, connected to wifi etc, and Alexa works fine. However, if I try to add sonos voice assist I get an error message saying that there is “still a problem adding Sonos Voice Control.” This occurs on all devices. They are all showing up as connected to the WiFi. I’d prefer to use the sonos voice control over using Alexa for privacy reasons, and it’s really frustrating me! The app was only downloaded yesterday and is definitely OS S2. I’ve tried rebooting everything, mics are on, Alexa works perfectly. Not sure where to go from here.Thanks!Charly

342
Airgetlam
11 days ago
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dgiContributor I
posted in Sonos Voice Control
Can't get Sonos to play favourite stations from Sonos Radio using voice control

I can't get Sonos to play radio stations from Sonos Radio using voice control. The stations are in my Sonos Favourites. “Sorry, I can’t find that on Sonos Radio. Please try again with another music service.”I’ve tried playing the stations via the app, asking “What’s playing” and pronouncing my SVC commands similarly, but no joy. example: RTÉ Lyric FMAny ideas? Is there a way to rename a favourite station in the iOS or desktop app that might get this to work? I’m not using Alexa and don’t plan to. 

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D
12 days ago
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Cannons27Contributor I
asked in Sonos Voice Control
Sonos Voice Commands will not recognize Sonos AMP

I am unable to get SVC to recognize and perform any commands on the Sonos AMP. I have two ERA 100 and two ROAM 2 and one Sonos AMP. All of my ERA’s and ROAM have SVC enabled and this is where I am making my requests. The AMP is currently set up as “Basement”, and is usable within my APP and functions properly with groups when done within the APP. However, when making any requests to SVC regarding the Basement (AMP) it will not do anything. So, if I say “Play Jazz in the Basement” or “Group this with the Basement” or “Add Basement” or “Stop playing in Basement”, nothing will work. Any command specific to the basement will not work. The only thing SVC will do regarding the basement is play the AMP when I say “Play in the Entire House”. Has anyone else had this problem, what should I do?

131
melvimbe
15 days ago
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PonzPonzinContributor I
asked in Sonos Voice Control
Voice assistant speech recognition is having major problems (freshly updated).

I recently bought 2 Sonos Era 100 speakers. I just now got voice control going so I have the latest updates. I am having the following issues:1. Sonos does not get homophonic words right, even after many repeats. E.g. I say "Play the band Forus" and it plays something by the band "For Us" after repeating Forus, it plays "Russ", etc.2. Sonos does not seem to recognize long names. I say Hey Sonos, play "I only go to school for the handrails" and then it acts like it didn't hear me and goes back to playing what it was playing when I made the voice request. It does, however, recognize "Sunday Bombs" and plays the correct song. It seems like there is no mechanism where I can correct these errors in recognition so that it learns over time based on the music I actually listen to (e.g. tell it that Forus means Forus). Is this correct?  

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Sotiris C.
17 days ago
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simonA500Contributor I
asked in Sonos Voice Control
Still no voice control for BBC SOunds?

I see requests and non-committal responses regarding voice control for BBC sounds going back many months. Surely this is a central service for many users, in the UK at least. Is there any likelihood that Sonos will get round to supporting this in the foreseeable future?

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Corry P
25 days ago
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SchweizerhörerContributor I
asked in Sonos Voice Control
Volume of voice command confirmations is much too high

How can I reduce the volume of the confirmation messages from SONOS when using voice command or switch off these confirmations completely? This is completely unacceptable or unusable as it is now.

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Corry P
25 days ago
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HtepAvid Contributor I
asked in Sonos Voice Control
enable / disable surround with hey sonos

Hello,My rear one sl are in the living room and I would like to know if there is a Sonos voice command that could set on / off surround? So that we could have a nice diner while kids look at the tv :)thanks

241
Corry P
29 days ago
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UptixContributor I
asked in Sonos Voice Control
Sonos Voice Control Semantics

I am having great difficulty getting Sonos Voice Control to recognize the name of a couple of radio stations. (using SVC on ARC, Roam, and Roam2).When I ask it to ‘Play Radio RNZ Concert’ (which is available on Sonos Radio, and I have it as a favourite) it either says ‘I can’t find that content’ or ‘you need to subscribe to service that has that’ or plays some random R&B…(This happens even when I pronounce the ‘z’ as ‘zee’ as opposed to its proper pronunciation ‘zed’)!I have tried renaming the station in my favourites to simply ‘Concert’ but still no joy.So two questions -Any idea why SVC won’t recognise the name RNZ Concert (or RNZ National for that matter), and how to overcome this? If I rename a station in favourites, do I use the station’s ‘real’ name, or my given nickname when requesting it through SVC? PS if I manually select the station, and ask what station is playing it says ‘AR EN ZEE Concert’ - so it appears to know the name)…With thnaks,Uptix

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G
1 month ago
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OdlanContributor I
asked in Sonos Voice Control
Sonos Voice control

It's been weeks and I cannot successfully connect my Era100 to Sonos Voice Control.  Note that when I tried setting up the Sonos Voice control , Sonos app is always updated.  Please advice.Thank you

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O
1 month ago
Marione
MarioneAvid Contributor II
asked in Sonos Voice Control
Using Sonos Voice Control with groups

Hi folks,I would like to say if with Sonos Voice Control I can directly ask to play music on a created group.I’m trying but it is not working.Something like: “Hey Sonos, play Manilla Road on Casa (name of group, I’m Italian :-) )Casa is the only group I have.Thank you in advance

592
Marione
1 month ago
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swinnerContributor I
asked in Sonos Voice Control
Error trying to remove Sonos Voice Control from Era 100: "something went wrong"

I'm trying to disable Sonos Voice Control on my Era 100 using the iOS app. When I click “Remove Sonos Voice Control” I get this error:Something went wrongPlease try again I have repeatedly please tried again to no avail 🙃Tried rebooting the Era 100 but still got the same error A different Era 100 in my system was able to successfully remove voice control Tried force quiting the iOS app but no luckMy system is running the most recent version 16.4.2 (Build 81.1-58074) and iOS app is the most recent version 80.09.09

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Airgetlam
1 month ago
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MelimarviContributor I
asked in Sonos Voice Control
Sonos app

My Sonos app keeps crashing repeatedly every time I try to go to the voice control option, any tips or reason why? Also my Sonos Beam stops playing music from time to time, and I don't have WiFi issues.

201
Airgetlam
2 months ago
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Christian789Contributor I
asked in Sonos Voice Control
Feature request: Equalize/set volume level on multiple speakers

I would like to use Sonos‘s voice control to equalize volume level across multiple speakers or speaker groups,  

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C
2 months ago
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chrtuckeContributor I
asked in Sonos Voice Control
How to change timer/alarm notification

I would like to change the default alarm or timer notifications if possible. Is that configurable in Sonos and if so how do I do that? Thx

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F
2 months ago
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Andy_73Contributor I
asked in Sonos Voice Control
Unable to set up Voice Control on Arc

Hi Community,Any a suggestions? When I try to enable Voice Control on my Arc (connect via ethernet), I get the following error: "There was a problem starting Sonos Voice Control. Make sure your mobile device is connected to Wi-Fi." My phone (Pixel 7 Pro) is definitely connected to WiFi on the same network as the Arc. I've rebooted it, still the same.I did enable VC briefly when the feature became available, but subsequently disabled it.Any advice gratefully received,Andy

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A
3 months ago
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rgiacaContributor I
asked in Sonos Voice Control
How to play Apple Music (from 3 accounts) playlists with Sonos Voice

Hello,We’re 3 Sonos users at home, each of us logged on his smartphone with Sonos and with his own Apple Music account set. My issue is around Voice Control or Alexa. How can I ask a specific playlist to be played? Example: my son has an Era 100 in his bedroom and when he asks “Hey Sonos, plays my playlist Likés” it plays another playlist, from another Apple Music accountDoes anyone has a solution to allow everyone in the same house, to ask for music, from different Apple Music or Podcasts account?

932
R
3 months ago
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Jaxxx666Contributor I
posted in Sonos Voice Control
How do I control Sonos voice feedback (Sonos "answers" to my vocal commands) to make sure it answers me on the right speaker ?

Hi guys,I have no idea how to fix my problem.I use Sonos voice control to play/pause/change my music and control the volume.I have 3x Era 100: 1 in the living room (ground floor), 1 in the kitchen (ground floor), and 1 in the bathroom (upstairs, besides my children’s rooms).Sometimes, I ask Sonos to play music e.g. only in the kitchen. For a weird reason, Sonos has decided that it will answer my vocal commands on the speaker that is upstairs.For another weird reason, Sonos has also decided that it will answer me super loudly on this speaker.This leads to very uncomfortable moments, where I am in the kitchen and ask for some music and Sonos yells from the bathroom upstairs (“SORRY, I CAN’T FIND THAT”, or “SURE!”, or “HERE IS NORAH JONES FROM SPOTIFY”), which is very displeasing as it sometimes wakes up my young children.Thank you!TL;DR: I use Sonos voice control mainly in the kitchen. However, Sonos sometimes "answers" me super loudly on a speaker that is far away (in the bathroom), som

501
K
3 months ago
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Thomas _noContributor I
asked in Sonos Voice Control
Google Assistant

Suddenly the assistent stop working. I have tried to delete it and reinstall it. It says:  An issue occurred with starting Sonos Voice Control. Please make sure your mobile device is connected to Wi-Fi. Tried several times. The mobile device is on the same network. And there is no issues with the connection. Any solution would be appreciated. 

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T
3 months ago
dave77
dave77Headliner I
posted in Sonos Voice Control
Chicken man just screamed at me?!

Just watching TV in the living room and my Sonos One decides to scream at me in full volume. Chicken man saying something like, 'To get the Sonos app.............' What's going on now 🤷‍♂️

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buzz
3 months ago
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