New Era100 owner. I want to use voice control for BBC Radio stations (BBC Sounds).
I do not want to use Alexa.
Have I bought the wrong product?
Answered
BBC Sounds without Alexa
Best answer by Corry P
Hi
Welcome to the Sonos Community!
To play BBC Sounds content on your Era 100 speaker with a voice command, the only option currently available is to use Alexa.
Alexa does not cost any money to use - you do not need an Amazon Prime subscription or need to pay for Alexa itself.
I hope this helps.
Are you trying to use Google Assistant, or Sonos Voice Control, then? Have you called Sonos Support to discuss it?
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
Thank you. On further searching, I see an 'official' reply to the same question (see link, anybody looking). Really disappointed, this is pretty basic functionality and should not require a third-party paid for service from Amazon to enable it. Would not have bought sonos of I'd known.
+18Is Alexa a paid for service?
+19Hi
Welcome to the Sonos Community!
To play BBC Sounds content on your Era 100 speaker with a voice command, the only option currently available is to use Alexa.
Alexa does not cost any money to use - you do not need an Amazon Prime subscription or need to pay for Alexa itself.
I hope this helps.
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