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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

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Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2099 Topics
garfieldairlines
garfieldairlines
posted in Advanced setups
UPnP not working with converted files

So, after this app debacle I’m on the hunt for technical solutions.The one that I found is that I use Symfonium ( https://symfonium.app ) and oh great it supports UPnP ! I can play my files in the FLAC format (16bit/44.1 kHz) without problems !But my music provider converts to OPUS 128kb/s for my smartphone because when I’m on the road… Roaming gets quickly expensive. I then get 48.0 kHz files that are then sent via UPnP to Sonos, just like FLAC.According to https://docs.sonos.com/docs/supported-audio-formats, 48 kHz is supported for Opus. But it doesn’t work. Bummer.But fear not I got one last card up my sleeve and it’s to transcode to MP3. So I’m trying MP3 320kb/s, in 44.1 kHz which again is supposed to work and… well, it doesn’t work.I tried another UPnP device it was working flawlessly, and it even works over Chromecast… But we can all dream about Chromecast on Sonos when I see Apple and AirPlay working without problems it really sucks using Android with Sonos… :(Any staff members

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Kim LindholmContributor I
asked in Advanced setups
Issues with Spotify Connect on Sonos Speakers

I am experiencing issues with Spotify Connect on my Sonos speakers, and I would like your assistance in resolving the problem. Below are the details:Problem DescriptionI can successfully play music on my Google Nest devices using Spotify Connect. However, when I try to play music on my Sonos speakers, nothing happens. On my computer, the Sonos app works as expected, and I can control the speakers. However, I cannot use Spotify Connect to play music even from the Spotify desktop app. Interestingly, when I tested Spotify Connect with my Sonos speakers at a different location using my phone, it worked perfectly. This suggests the issue may be related to my home network setup.My SetupRouter: ASUS RT-AX5400 All devices (Sonos, phone, and computer) are on the same network. Both the Spotify and Sonos apps are up to date.Troubleshooting Steps Already TriedRestarting all devices, including my router, speakers, phone, and computer. Ensuring all devices are connected to the same Wi-Fi network. Te

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tdrozContributor I
asked in Advanced setups
Ubiquiti Dream Machine Pro + Sonos - VLAN best practices for Wifi

I’m interested in learning about how to properly setup a VLAN for my Sonos products over Wifi for my UDM-Pro.  I’ve seen a lot of info about this - but mostly when it comes to wired Sonos.  I want to separate them via Wifi - and still be able to access them from my phone/pcs with the app.   I know it's possible to do this.  I highly suspect if I can do this it will help me isolate the Sonos devices from potential network issues in general (either them misbehaving on my network or other devices misbehaving and impacting the QoS of the Sonos systems).  Anyone have any guides/suggestions that are up to date as of Q1 2025?  I don’t want to have to resort to hacks such as running a python script or anything like that.  Seems like the UDM Pro should be able to facilitate this with basic network configurations.

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rodlet23Contributor I
asked in Advanced setups
Cannot connect system with Meraki switch and TP-Link Omada router

Have a fairly old system (1s and 3s). Trying to connect to a new network, and keep running into issues. TP-Link ER605 V2 router, and a Meraki Switch MS130-24P.I have factory reset the Sonos units. New network appears to be running generally fine without any issues. I have changed the settings as advised on the Sonos page for managed switches as best I can (although it is all a bit technical for me).I would simply wire one of the units directly into the router, but according to Sonos, a unit needs to be added to the system via wifi first. But when I try to do this, I can add a unit all the way right until the final stage. After some time adding the unit to the wifi network, it then comes up with message: ‘Your Play1 has been added, but may not appear in your System. If so, unplug the power cord and plug it back in to finish setup from System Settings’. Problem is that when I do this, the unit does not show up in the app, and we have to start again, into a loop.I have also rebooted switc

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benson057Contributor I
asked in Advanced setups
ndi input to speakers

Will it be possible to add a ndi input for Sonos speaker 

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LeempiContributor I
posted in Advanced setups
Unable to AirPlay to Era 300 / Arc Ultra in separate VLAN (Ubiquity)

Hi,I’ve two groups of Sonos Gear: Arc Ultra + Era 300s + Sub Gen 3, and a Arc + OneSLsThey are all sitting on a 2.4ghz network, in a separate vlan than the main network (ubiquiti gear)The older gear (Arc, OneSL) show up for Airplay, and I can connect to them fine.The newer gear (Ultra, 300s) show up for Airplay, but I cannot cast to them unless i’m on the same vlan.I saw other posts regarding the Era 100s, and that it seems to be a Sonos issue and how it respons to the request for an Airplay connection.The response I had from Sonos support was “your configuration is unsupported”. Has anyone heard anything different, or found any solution to this?

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dp14Contributor I
posted in Advanced setups
Hi-Res files (AIFF) to Sonos Port or Amp

Hi I have 800TB of AIFF hi-res song files on a 1.5gb microSD for my JM21 DAP portable player. I have a Sonos Amp in wiring closet driving my outdoor speakers, and a Sonos PORT being driven by my turntable. Both port/amp connected via Ethernet to home network Would love to serve up the AIFF files via AMP or Port in highest quality possible, and take advantage of AMP or Port's DAC. What would be best setup for this, the 800tb of files can live anywhere I'm not tied to MicroSD Also open to Raspberry PI setup for NAS if needed Lastly would love to control library via Sonos app, sounds like I can via SMB share, just isn't clear to me if this would run through DAC on AMP or PORT before going to rest of Sonos speakers .. also assume NAS connects directly into back of Port or AMP in 2nd Ethernet port? 

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grsssContributor I
asked in Advanced setups
SonosNet vs Wifi with Unifi 2025

Hey guys,I know this has been asked before already, but I couldn't find a recent topic regarding this.At my parents’ place, we have a fairly extensive Sonos setup that has been in place for many years. It’s a mix of older and newer equipment, but everything runs via the S2 controller. Currently, everything operates over SonosNet. A few Sonos devices are wired, with only two devices having Sonos Wi-Fi enabled (to prevent STP issues with Unifi). This setup works reasonably well, but compared to my own setup at home, I notice that everything is much more sluggish. Grouping devices often takes tens of seconds, volume changes don’t register immediately, skipping sons occasionally takes some time, etc. Summary of the setup: They have a main house and a smaller garden house that are far apart in terms of Wi-Fi coverage. Main• 2x CONNECT:AMP (one with a Sub Mini wired directly to it, both wired, but only one AMP has Sonos Wi-Fi enabled)• 1x ERA 300 (I think this one only supports wifi?)• 1x St

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AshlorneContributor I
asked in Advanced setups
Adding a Pro-Ject Debut Carbon Turntable to my setup. Help!

Alright… I hope someone can help me with the following question because so far I couldn't find a clear answer.My current setup: Beam + 2 x One SL + SubThe Beam is connected to the TV and ethernet and the rest of the setup is connected to the Beam through the wireless Sonos system.Currently I'm looking for a vinyl player and would like to buy the Pro-Ject Debut Carbon Turntable (Sonos Edition).I'm thinking I could buy the Sonos Port and connect the Port to my setup through the Beam using the wireless Sonos system. The vinyl player is also connected to the Port (wired) and this way I can use vinyl with my setup. Is this thought process correct? If this works, will it use the whole setup or only the Beam?   

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AjTrek1
AjTrek1
posted in Advanced setups
Pro Tip: Network Maintenance/Changes Made Easy

Many have commented that after making changes to their network that their Sonos system is not working properly. Issues range from speakers not being recognized in the Sonos app and/or drop-outs. Some of the more common network maintenance/changes are:Replacing/upgrading a router Moving from a single router to a Mesh Network setup Changing Internet Service Provider (ISP) Moving to a new dwelling with network hardware you own *Those projects need not be an unpleasant experience as it relates to Sonos. Here are tips that can keep a Sonos smile 😊 on your face and avoid frustration. First…Unplug all Sonos components Do not factory reset any Sonos components  Do not change the SSID and Password for your network **If changing your ISP and using their hardware insist that they assist you to change their proprietary SSID and Password to the one’s you were using before.Setup your network (completely) before doing anything with SonosIf moving from a single router to a Mesh network (main router a

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CronchyTrending Lyricist I
asked in Advanced setups
Sonos Products and Wifi 7 routers (Asus BT10)

Just reporting a bug really and doing it here as support chat has been impossible to get hold of.Recently upgraded to Asus BT10 wifi 7 mesh system. All my other devices connected fine (including the ancient stuff like nest thermostats, ring doorbells, my 14year old printer etc...) with the exception of my Sonos gearArc, Sub3, symfonisks bookshelves - none of it would connect.Trying to manually reset the network settings and ultimately factory reset didn’t work, it simply wouldn’t connect to the wifi network.Ultimately I found that disabling ‘Wifi 7 Mode’ within the router settings allowed everything to connect back up.  Wifi 7 mode is backwards compatible with older devices, as proven by everything else in my hose connecting to it fine, just evidently not for sonos,  they will not connect whatsoever to an Asus wifi 7 router if Wifi 7 mode is enabled.Hopefully this can make its way to the engineers and they can push out a firmware update for these devices to work fine on a wifi 7 enable

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prezzoTrending Lyricist I
asked in Advanced setups
juke box

Hi ...I have an Audrino set up to play music from my wall box by connecting it via a ribbon cable from the digital keypad. At the moment it works fine but it is only connected to a set of pc speakers through the audrino output using a 3.5mm jack plug … I have a small spare Acer pc that will fit into the wall box easily … the PC has a 3.5mm jack for microphone and also for head phones.. Is it possible to connect the audrino using a 3.5mm cable to the PC, then use the Wifi on the PC to connect to the WIFI on my Sonos system 

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Hammer73Contributor I
posted in Advanced setups
The end of SONOS is in sight...

It’s obvious that SONOS doesn’t has the awareness let alone the knowledge / experience to understand that home and business networks are increasingly more complex and thus are on a rapid pace to make themselves irrelevant in the market.  Privately, professionally and for my clients we’re no longer recommending Sonos. Not until segmented VLANS are supported via an advanced configuration option. There is NO technical excuse why this couldn’t / shouldn’t be made to work. 

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rebelagentmContributor I
asked in Advanced setups
Update failed message even though the update succeeded

I have a Sonos system that consists of two Play:5 (Gen 2) speakers, two One (Gen 2) speakers, and five One (Gen 1) speakers.The two Play:5 speakers are in a stereo pair and are connected to an Ethernet port in my wall that runs to a UniFi switch.The Sonos system is on a VLAN that is separated from other VLANs in my network via firewall rules.  The devices (phones and laptops) that run the Sonos apps are on their own VLAN.My Sonos system generally works well in this setup and always has.  Occasionally, it seems slightly slow or it loses connection to a Plex server on another VLAN.  Also, when I install an update via the Windows app, I always get a message that says the update failed, even though it actually succeeded.  But generally speaking, I don’t have any major issues.I’ve allowed all of the ports listed on https://support.sonos.com/en-us/article/configure-your-firewall-to-work-with-sonos through my firewall rules, except for the Windows Media Sharing UDP ports, as I’m not doing any

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rebelagentmContributor I
asked in Advanced setups
What is Sonos doing between port 53957 and the 60000 range?

I have a Sonos system that consists of two Play:5 (Gen 2) speakers, two One (Gen 2) speakers, and five One (Gen 1) speakers.The two Play:5 speakers are in a stereo pair and are connected to an Ethernet port in my wall that runs to a UniFi switch.The Sonos system is on a VLAN that is separated from other VLANs in my network via firewall rules.  The devices (phones and laptops) that run the Sonos apps are on their own VLAN.I’ve noticed that my UniFi network logs are full of entries (just about every minute) saying that one of the Sonos speakers was blocked by a firewall rule from accessing the PC that runs my Plex server.  Every Sonos speaker appears to be doing this.I’ve allowed all of the ports listed on https://support.sonos.com/en-us/article/configure-your-firewall-to-work-with-sonos through my firewall rules, except for the Windows Media Sharing UDP ports, as I’m not doing any Windows media sharing.The port on the PC that Sonos is trying to access is always the same (53957) but the

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PabzContributor I
posted in Advanced setups
S1 app network ports firewall

Hi all,I have several VLANs in my network. Sonos (both a system on S1 and a system on S2) is setup with my IoT VLAN and the controllers (phones etc) are generally in the main secure LAN. I used this link to configure all the ports so that the Sonos devices in the IoT VLAN can talk to the controllers in the main LAN. For the S2 system this works flawless, but unfortunately not for the S1 system. Spotify connect does work for the S1 system with a controller in the main LAN, so this makes me think that the S1 app probably needs different ports that the S2 app. Is this assumption correct and does anyone know which ports to use then? Thanks!

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Jonathan BourneContributor I
posted in Advanced setups
Disappointed re mobile wifi compatibility with Sonos

I bought an Era 100 about 18 months ago for use in a small flat. It’s an old building and we’re on the top floor so the only WiFi option is a mobile dongle-type device (basically a 4g sim). It works fine though and worked for 12 months with the Era 100…. then nothing at all. After a couple of hours wait time (I gave up several times!) I finally spoke to customer support today to be told that mobile networks like this are not supported any more. So, I now have a redundant Era 100… what a waste! Sonos, how do I get my money back? You have moved the goalposts and the product that worked when I bought it is now useless. Has anyone else had the same issue? Is there a solution?

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