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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

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Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2120 Topics
garfieldairlines
garfieldairlines
posted in Advanced setups
UPnP not working with converted files

So, after this app debacle I’m on the hunt for technical solutions. The one that I found is that I use Symfonium ( https://symfonium.app ) and oh great it supports UPnP ! I can play my files in the FLAC format (16bit/44.1 kHz) without problems ! But my music provider converts to OPUS 128kb/s for my smartphone because when I’m on the road… Roaming gets quickly expensive. I then get 48.0 kHz files that are then sent via UPnP to Sonos, just like FLAC. According to https://docs.sonos.com/docs/supported-audio-formats, 48 kHz is supported for Opus. But it doesn’t work. Bummer. But fear not I got one last card up my sleeve and it’s to transcode to MP3. So I’m trying MP3 320kb/s, in 44.1 kHz which again is supposed to work and… well, it doesn’t work. I tried another UPnP device it was working flawlessly, and it even works over Chromecast… But we can all dream about Chromecast on Sonos when I see Apple and AirPlay working without problems it really sucks using Android with Sonos… :( Any staff m

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MG1214Avid Contributor I
asked in Advanced setups
Help with HiFi Cast Please and thank you

Hi, thanks in advance for any help or suggestions. I have been using HiFi Cast for more than a year with no issues at all. It was able to play to Sonos media renderer and all of my Sonos speakers played perfectly. It seems that in the last few weeks (not sure exactly when) that something changed. Now HiFi Cast will only play to one room at a time. Here is the odd behavior that I can't seem to get past. In HiFi Cast if I go under connected devices it displays all of my Sonos speakers, but only one speaker can be selected at a time. If I try to select something different it exits the connected devices screen and kicks me back out. If I then return to connected devices screen it will have made the change, but again just the one room is selected. I am unable to open the settings for each connected device although I see the gear icon beside each Sonos room. I have the following rooms in Sonos: Arc Group which has the Arc, a pair of Sub 3 and a pair of Fives. I have another room called Sides

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MarcLichtenfieldContributor I
asked in Advanced setups
upgrade from Arc to Arc Ultra

I currently have a Sonos system consisting of Arc, Gen 3 Bass, and (2) ERA 300 speakers. I am interested in up grading the Arc to a Arc Ultra. The problem I have is the horror stories of individuals that have done this is people had to do factory resets on the other speakers and True Play sound calibration does not work. This is beyond my abilities. I talked to Best Buy and basically told me there are no guaranties this is going to work. What I'm afraid of is to buy the upgrade and end up with a system that does not work, even putting the original back in place. I even want the the ACE headphones added during this process. I have no problem paying someone to do the work, but finding someone that will guaranty it will work is impossible. Any idea of what I can do to guaranty the upgrade and have peace of mind. I live inn Middletown Delaware 19709.

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MaldofContributor I
asked in Advanced setups
on a play bar and sub gen3 +gen 3 audio level issue's

Hi just to ask if any one has experienced issues On any set up with sub 3 gen + sun 3 gen ? I did have a main set up l8ke this and the second sun it lower volume them the first ones , but I discovered thr second and setup in another room and work fine, I even try other subscribers but same issue, second one it's lower them the 1st one any body with this issue?

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Kim LindholmContributor I
asked in Advanced setups
Issues with Spotify Connect on Sonos Speakers

I am experiencing issues with Spotify Connect on my Sonos speakers, and I would like your assistance in resolving the problem. Below are the details: Problem Description I can successfully play music on my Google Nest devices using Spotify Connect. However, when I try to play music on my Sonos speakers, nothing happens. On my computer, the Sonos app works as expected, and I can control the speakers. However, I cannot use Spotify Connect to play music even from the Spotify desktop app. Interestingly, when I tested Spotify Connect with my Sonos speakers at a different location using my phone, it worked perfectly. This suggests the issue may be related to my home network setup. My Setup Router: ASUS RT-AX5400 All devices (Sonos, phone, and computer) are on the same network. Both the Spotify and Sonos apps are up to date. Troubleshooting Steps Already Tried Restarting all devices, including my router, speakers, phone, and computer. Ensuring all devices are connected to the same Wi-Fi netwo

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Nick1878Contributor I
asked in Advanced setups
Connecting Turntable to Era 100

I own two Sonos One’s. I have started buying vinyl, and just this week invested in a moderately priced blue tooth turntable. I now learn that these speakers are not compatible. Hey ho. I therefore purchased an Era 100, and the Sonos Line-in adapter. These both arrived today. Excitedly I followed the set up instructions, however I still cannot connect the turntable to the new speaker. The only leads coming out of the record player are the red and white jacks, and two does not go into one, neither hack fits the line-in. Sonos have been useless. I fear I am going to have to send my purchases back. Any help/insight would be much appreciated. TIA Nick

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John NYCContributor I
posted in Advanced setups
Sonos should make an HD Radio

Sonos should make an HD radio that picks up AM/FM signals and it should work with their speakers obviously. The AM/FM home receivers that they have on the HD website are nowhere near as good as Sonos. It won’t let me paste a link into here but the website of the current receivers is HDRadio.com and then click get a radio and then home radio. Sonos can easily make this.

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melvimbe
TeleCaro
TeleCaroContributor I
asked in Advanced setups
Anmeldung

Hallo ihr lieben, ich kann mich in meiner Sonos App nicht anmelden mein Xiaomi fliegt direkt wieder raus. Hab alles versucht! Ich habe einen eigenen Handyladen, also am Gerät liegt es nicht, ich habe auch ein Samsung Gerät getestet, geht auch nicht. Hat Sonos derzeit Probleme? Danke euch. Liebe Grüße Caroline

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dzik0nContributor II
posted in Advanced setups
Orei HDA-927 or Feintech VAX01202?

Hello. My setup: Philips 65OLED855/12 (4x ARC, 0x eARC). TV Supports Dolby Atmos/Vision by itself.Connected devices:PS5Nintendo SwitchApple TV 4K+Ethernet 128GB (3rd Gen)Sonos Arc Ultra. Will Orei HDA-927 or Feintech VAX01202 work for Apple TV Atmos content? I don’t need Dolby Atmos for gaming. I only want it for movies. For now, I need to use PCM output, otherwise I get lip sync lag. I followed every other adivice (resetting all devices, setting passthrough etc) and I want to buy something that is cheaper than HD Fury.I know that Orei HDA-935 works, but I don’t need 3 outputs I suppose.

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Gary StevensContributor I
asked in Advanced setups
unsecured network

I have a new Beam Gen 2, Sub mini and Era 100. I live in a Care Home and we have an unsecured WiFi network. When setting up the Beam, the process wants me to enter the WiFi password but the network doesn’t have one as it is unsecured. I leave the password field blank and press “continue” but the next message states that it is unable to continue the process. The help desk says that Sonos equipment only connects to secured networks but I have read on the Sonos website that’s Sonos equipment can connect to unsecured networks. Can anyone advise me of how to complete the setup process. Thank you

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dryline42Contributor I
asked in Advanced setups
Whole house setup

Can you use two Ports in the same system? Used a Port last summer to sync inside music with outside speakers using a designated receiver. Remodeled basement over the winter and connected current Port to basement system and want to keep it as part of that setup. Spring is coming and we will soon need to set up outdoors. Want to use another Port (with its own designated receiver) to stream the same music in the house outdoors. Will two Ports work together to play same music inside, upstairs, downstairs, and outside? Appreciate any feedback on this setup.

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SilentissContributor I
posted in Advanced setups
reglage equalizer sub sur tous les systèmes

Est il possible de synchroniser les réglages son sur tous les systèmes en un réglage ?

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Airgetlam
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AESWAAContributor I
posted in Advanced setups
the Sonos Era100 floor stands

Recently purchased a set of ERA100 floor stands but had a real issue with the build. The kit comes with four M5 long screws that were too long to fit securely through the base and into the poles. My build issues continued when one screw got stuck and I had to drill it out and retap the pole with an m6 thread. I cut about a quarter inch of the other 3 long bolts and that did the trick. Good secure fixture top and bottom. The issue as I see it is either the build needs shorter M5 screws or longer threaded receptacles in the poles. My advice would be make sure the long screws go all the way into the poles before you start the build.

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Toosh1054Contributor I
asked in Advanced setups
Want 2 separate S2 systems

We have two Sonos Ones; one in my partners office and one in my craft room. At present they are in the same system. When we want to play different media in our respective rooms, I can play what I want, but as soon as my partner picks something, it stops my Sonos from playing because he has selected his device. We don’t have a stereo pair set nor are they in a group. Is it possible to set up each device in a separate system so we don’t keep ‘overwriting’ our play preferences. Hope this makes sense! Here are screenshots from our set up in case you need info about devices etc. Any advice gratefully received. Cheers T Moderator edit: Removed pictures as they contain no useful information, but do contain personally identifiable information.

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User592998Contributor I
posted in Advanced setups
Recommendations needed for Sonos set-up on mesh WiFi network

Hi, I moved to a new place last year, a two-storey apartment. Since then (and maybe also linked to the big Sonos update), I’m experiencing quite some issues with my Sonos installation. It got so bad that I thought I’d buy two additional Era 100 speakers to replace my Play:1 and a One SL, but in fact this doesn’t have seemed to make a difference (so meanwhile I just added them as extra speakers - but that wasn't the intention of course). The issues I’m experiencing: Sonos App performing badly (devices randomly not showing up, speakers working but some not allowing to manage the volume, songs playing 10-15 seconds after having selected them, sometimes the app just keeps loading the devices infinitely without showing any, ...) Speakers marked as “offline” while they are online “Can’t connect to Sonos” when opening the app Grouping the audio from the TV on the Playbar with other speakers is more or less impossible, the sound is stuttered 100% of the time, making it very unpleasant to liste

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sotoirvinContributor I
asked in Advanced setups
desconectan sistema sono - Sonos system disconnection

Hola que tal tengo un problema he conectado varios subwoofer sono en un local, en varios puntos donde están los subwoofer he colocado un router ubiquite he creado una red malla para enlazar cada router y así tener una sola red con la que se conecten todo los dispositivos, pero acabo de varios días se comienzan a desconectar los subwoofer, funcionado una zona y luego se desconectan. Funciona una zona sin y otra no Moderator Edit - Translation by Google: Hello, I have a problem. I have connected several Sono subwoofers in a room. I have placed a Ubiquiti router at various points where the subwoofers are. I have created a mesh network to link each router and thus have a single network with which all the devices connect. However, for several days now the subwoofers have started to disconnect. One zone works and then they disconnect. One zone works and the other doesn't.

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StaaleRContributor I
posted in Advanced setups
Sonos Connect Amp & Eve Play

Hello. I am trying to get my Sonos Connect Amp 2 Gen to work better with Apple Airplay. I came across the Eve Play and thought it would be a plug & play setup, but it´s not working. I have connected the Eve Play to the Sonos Connect Amp through the Audio In plugs. Does anyone have the same setup / anyone using Eve Play against the Connect Amp?

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ALW 1Contributor I
asked in Advanced setups
Change of network

I have just updated my home network and introduced access points which gives me great wifi coverage and speeds. Can I put my Sonos devices on a dedicated vlan and remove my boost without causing issues. i.e. my mobile device will be on a different vlan will the app still work

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controlav
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dranoContributor I
posted in Advanced setups
Grandstream wifi access points

This is an FYI for anyone that is using grandstream wifi access points. I have mine happily working with sonos. I have 5 gwn7664’s that are hardwired to my pfsense firewall/router running in bridge mode. pfsense hands out the ip address. I made 2 changes to the ssid configuration: ssid → edit → advanced: Multicast/Broadcast Suppression: disabled Convert IP multicast to unicast: active mode And now everything works! All sonos speakers are running wirelessly.

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wddossettAvid Contributor I
asked in Advanced setups
Sonos on connected routed network?

Hello, it’s me. Sonos, not Sinis :-( I have an IoT network, my secure network routes to the IoT network but firewall rules prevent access from IoT network to secure net other than established or related. Can I put Sonos on my IoT network and connect and use it from my secure network? I was pretty sure I did that yesterday, moved Sonos to the IoT network from secure as I finally got firewall rules working the way I want and all seemed well, but today I went to add a new Sonos device and it said Sonos was on secure network. So, I seem to remember Sonos didn’t like being on a connected routed segment? Is that right or no? tanks.

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CronchyTrending Lyricist I
asked in Advanced setups
Sonos Products and Wifi 7 routers (Asus BT10)

Just reporting a bug really and doing it here as support chat has been impossible to get hold of. Recently upgraded to Asus BT10 wifi 7 mesh system. All my other devices connected fine (including the ancient stuff like nest thermostats, ring doorbells, my 14year old printer etc...) with the exception of my Sonos gear Arc, Sub3, symfonisks bookshelves - none of it would connect. Trying to manually reset the network settings and ultimately factory reset didn’t work, it simply wouldn’t connect to the wifi network. Ultimately I found that disabling ‘Wifi 7 Mode’ within the router settings allowed everything to connect back up. Wifi 7 mode is backwards compatible with older devices, as proven by everything else in my hose connecting to it fine, just evidently not for sonos, they will not connect whatsoever to an Asus wifi 7 router if Wifi 7 mode is enabled. Hopefully this can make its way to the engineers and they can push out a firmware update for these devices to work fine on a wifi 7 ena

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grsssContributor I
asked in Advanced setups
SonosNet vs Wifi with Unifi 2025

Hey guys, I know this has been asked before already, but I couldn't find a recent topic regarding this. At my parents’ place, we have a fairly extensive Sonos setup that has been in place for many years. It’s a mix of older and newer equipment, but everything runs via the S2 controller. Currently, everything operates over SonosNet. A few Sonos devices are wired, with only two devices having Sonos Wi-Fi enabled (to prevent STP issues with Unifi). This setup works reasonably well, but compared to my own setup at home, I notice that everything is much more sluggish. Grouping devices often takes tens of seconds, volume changes don’t register immediately, skipping sons occasionally takes some time, etc. Summary of the setup: They have a main house and a smaller garden house that are far apart in terms of Wi-Fi coverage. Main • 2x CONNECT:AMP (one with a Sub Mini wired directly to it, both wired, but only one AMP has Sonos Wi-Fi enabled) • 1x ERA 300 (I think this one only supports wifi?) •

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sylvieorifelliContributor I
asked in Advanced setups
connexion NAPSTER

Comme beaucoup d’entre nous, mon sonos ne peut pas faire de recherche sur NAPSTER en indiquant « la connexion à NAPSTER a été perdue ». J’ai fait tout ce qui était recommandé et rien ne fonctionne. Ces lourdeurs de fonctionnement sont agaçantes et beaucoup plus compliqué que d’autres enceintes connectées…. Merci de trouver une solution. Moderator Edit - Translation by Google: Like many of us, my sonos cannot search on NAPSTER indicating "the connection to NAPSTER has been lost". I have done everything that was recommended and nothing works. These cumbersome operations are annoying and much more complicated than other connected speakers.... Please find a solution.

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rodlet23Trending Lyricist I
posted in Advanced setups
Cannot connect system with Meraki switch and TP-Link Omada router

Have a fairly old system (1s and 3s). Trying to connect to a new network, and keep running into issues. TP-Link ER605 V2 router, and a Meraki Switch MS130-24P. I have factory reset the Sonos units. New network appears to be running generally fine without any issues. I have changed the settings as advised on the Sonos page for managed switches as best I can (although it is all a bit technical for me). I would simply wire one of the units directly into the router, but according to Sonos, a unit needs to be added to the system via wifi first. But when I try to do this, I can add a unit all the way right until the final stage. After some time adding the unit to the wifi network, it then comes up with message: ‘Your Play1 has been added, but may not appear in your System. If so, unplug the power cord and plug it back in to finish setup from System Settings’. Problem is that when I do this, the unit does not show up in the app, and we have to start again, into a loop. I have also rebooted sw

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martinat77Contributor I
asked in Advanced setups
MAKE STARLINK GEN3 WORK WITH SONOS

Do someone know how to make sonos works with startlink.(much better from some dsl providers) and speed really good.- i know starlink says that satelite connections does not work but dsl yes.. i have tested makeing a bypass mode on starlink gen3 router to my own , but this does not help. apreciate help to sort this issue out .and by the way Denon home works perfectly well with starlink..

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