Skip to main content

Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,060 Topics
  • 13,223 Replies
D
DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
  • 1
  • 9
Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
  • 0
  • 3
ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
  • 0
  • 14
2060 Topics
G
Guevara_axContributor I
asked in Advanced setups
USAR SONOS PLAY 3 CON WIFI

Hola estoy tratando de usar sonos play 3 sin cable de internet , se puede ? Además saber si puedo usarla en la TV sin barra de sonido Moderator Edit - Translation by Google:Hello, I am trying to use Sonos Play 3 without internet cable, is it possible? Also, know if I can use it on the TV without a sound bar?

154
Airgetlam
2 hours ago
W
WTFoX74Contributor I
asked in Advanced setups
Unable to AirPlay to Era 100 in separate VLAN (Ubiquity)

I have a Ubiquity Unifi network with a separate VLAN for my Sonos speakers. They all work perfectly fine (set on SonosNet) + a Roam on WiFi, except for the Era 100 (which is connected to ethernet with the Sonos Combo Adapter). I am unable to connect any device via AirPlay. When I move the Era back into LAN (same VLAN as other devices) it works instantly.

27624
Stanley_4
18 hours ago
P
PIPEHITTERContributor I
posted in Advanced setups
Help connecting SONOS system to STARLINK GEN3

Recently purchased & installed STARLINK GEN-3 system…  SONOS won’t connect…  I’d prefer not spending any more money, but I see discussions regarding connecting an additional router to STARLINK router??  I’m not a technical guy - not my lane!  I  no absolutely nothing about Dual-Band routers…  Is there a preferred Dual-Band router that works best with both STARLINK & SONOS so I can make this work…  I’ve got a lot invested in SONOS speakers.  Thanks.

1187
G
1 day ago
U
User446634Contributor I
asked in Advanced setups
sky access point issue

Hi - since s2 app update a couple of weeks ago I've not been able to control my sonos system by app. I tried updating the network whilst in my home office and successfully updated my roam in there, which then let me access the system in the rest of the house. However, when I try access the system from the rest of the house, which is covered by different access points as part of the sky q mesh, the app doesn't find a system. It wants me to update the network on the sonos devices,  but doing that results in error and back to square one. I don't really want to keep running across the garden to control the system ‐ it's there a work around? 

162
U
2 days ago
B
blakesterContributor I
posted in Advanced setups
Recommended routers with wifi extension mesh systems for sonos wireless speaker connectivity

Does Sonos have a recommended/proven router/wifi extension mesh system that works best for Era 100 and Move2 wireless speakers in the home?  I am currently using a Zyexl router and Eeros wifi mesh and Sonos system disconnects constantly as it is seeing a “shadow” network and IP addresses.  When I unplug the Eeros wifi mesh, I have no issues with speaker connectivity, but I need the wifi mesh system for wifi coverage in the whole house.Please send me any recommendations for router/mesh system combinations that have been shown to work with Sonos systems.

222
B
4 days ago
J
JphilippoContributor I
asked in Advanced setups
Connect turntable to arc surround with port

Hi all,I have a Sonos Arc in a surround setup with two Era 300’s and a Sub. I bought a Sonos Port to connect my turntable with build in amplifier to the setup but I can’t make it to work. When I try selecting the Arc to play it says “Unable to connect. Try again later.”Has anyone else had this problem and if so, do you know how to fix it? 

452
J
6 days ago
T
tmuserAvid Contributor I
asked in Advanced setups
How do I force system components to use Sonosnet?

I have multiple Sonos components, Beams, Sub, Amp, Roam, Play 3s, Ones and the whole system used to work just fine through the whole house. At some point (and I must admit I followed the crowd and blamed it on one of the updates), the two units at the furthest end of the house started playing up. Disappearing from the system, losing connection, etc. They are a pair of Ones, linked as a stereo pair. Anyway eventually I took acloser look and the whole system had switched over to WM:1, uncommanded. It had always been on Sonosnet and had been fine. The two troublesome units are borderline outside the wifi range for the house. My Amp was the primary unit and was still wired to the router, so I switched it to wired but that hasn't fixed it. It shows WM:0 in the system but everything else is still WM:1 and the problem persists (the rest of the system is fine, but it is well within range of the router). I can’t find a way to switch the rest of the system over to Sonosnet again. Is there a quic

756
T
7 days ago
AjTrek1
AjTrek1
posted in Advanced setups
One Benefit of Owning Your Own Router

It goes without saying that if you have the technical know-how for setup/configuration (or someone who does) there are major benefits to owning your own router or Mesh networking hardware. I’m only going to focus on one of the benefits as it relates to Sonos.You can search this community and I’m sure you’ll find a plethora of posts bemoaning difficulty when changing routers and/or ISP’s (Internet Service Provider). The most common problem I see in the community is SSID (Service Set Identifier) and Password compatibility with Sonos when moving to another ISP using their provided modem and router.  Although most ISP supplied hardware today are combo units with integrated modem/router in one enclosure.  The SSID and Password are a simple fix. Regardless of what the ISP has used for SSID/Password (usually found somewhere on the enclosure) you can request that your SSID/Password be applied instead of using theirs. By requesting the change your Sonos and any other Wi-Fi enabled client in you

692
melvimbe
9 days ago
K
KassandraContributor I
asked in Advanced setups
Sonos with LTE router (GigaCube)

Hey all,I've recently moves and had to get a LTE router. The Sonos One and Roam SL I had before won't connect to the router though.I understand from the support team, that LTE routers are not supported but  I read in some comments that people use them successfully.I did split 2,4GHz and 5GHz and also checked rest of the router settings are as suggested on the support site. However that's where my tech savviness tragically ends…Do I need to connect a “normal” router to get it to work? Any tips would be very welcome and appreciated 🙏Thank you!

483
Airgetlam
10 days ago
A
ArchiveOwlContributor I
asked in Advanced setups
Connectivity issues after last two iOS updates

Hi all! I’m having some issues with connectivity since the last two updates, system is:play:1 Arc SubI had an Asus xt8 running in AP mode for years, everything was working fine since I got the system setup.I have around 20 wireless clients that are not experiencing issues on wifi, I have now changed the AP to a different vendor but the same issues persist with Sonos being the only devices that are having issues. Now the arc and sub are dropping out, but play:1 is connected.Whenever trying to play something from the Sonos app, it just doesn’t work, it says it starts playing but nothing happens then the devices drop out of the app to just suddenly reappear.I only have two neighbouring SSIDs at channel 11, so I’ve tried channel 1-6 for the wifi, I’ve tried creating an ssid without wpa2, 2.4Ghz only, factory resetting everything then rejoining the devices to the new SSID I’ve created. But nothing seems to help, both arc and sub are disconnecting from the app frequently and AirPlay is not w

552
A
10 days ago
G
GioMVAContributor I
asked in Advanced setups
multiple amps connected to projector

Hi  I am trying to figure out a way to use my existing set up to project movies in my backyard using a projector  I have 3 Sonos amps — 1 amp is for 6 speakers and a sub for the left part of the yard — 2nd amp is for additional 6 speakers and a second sub for the right side of the yard — 3rd amp if for the family room inside the houseand I have some complementary Sonos moves and Sonos 1 around the house  I investigated the proper setup with bets buy geek squad in 2022 and the final outcome was to get the Sonos bridge and connect everything wirelessly, however I never pulled the trigger and it appears that not the bridge/port and other options are no longer available.  what are my options here ? Wireless? Wired ? Can I connect 2HDMI (amp 1&2) to the projector outside ? It’s a long way for an HDMI cable. Just saying.    

579
G
10 days ago
G
Gavin7Contributor I
posted in Advanced setups
Dolby Atmos

I’m very confused!!! I have a Sonos arc connected to my lg HDMIearc port, now for example I have premium subscription to Netflix which should allow me to listen with Dolby Atmos but it doesn’t and none of the films that should be available in Dolby Atmos display Dolby Atmos, they just show 4k and HDR, can anyone help me with my dilemma 

433
G
12 days ago
L
LibpattsContributor I
asked in Advanced setups
Starlink

Just purchased Starlink Gen 3 and my Sonos (Player 1) will not connect (cannot be detected).  I am not tech savvy and I am looking for help with an explanation in non tech language if possible.  I have used TP-link router prior to Starlink for my other internet service.  Can my Sonos system be “found” using Starlink network somehow?  Thank you for any help, step by step is best.

783
Airgetlam
12 days ago
H
Homeuser123Contributor I
posted in Advanced setups
Adware in Sonos App

Sonos has built adware into the app. So when my adware blocker stops traffic to braze.com, a cross-channel marketing campaign platform, it blocks me from being able to play music on my devices for several minutes. Can Sonos provide a response? And allowing my usage of the app to marketing campaign platforms is not an acceptable response.  

771
E
13 days ago
B
Bboy TopperContributor I
asked in Advanced setups
starting with the red light

A red light AT the bottom of the roam 2 when i start UP , and i have to press many Times the power button to start UP .  

171
Jamie A
13 days ago
K
kant-aristoteContributor I
asked in Advanced setups
Supported WiFi key management protocols

Hi,This page lists Sonos products that support WPA3 security. Among the devices *not* in this list (I would personally like to know for a Sonos Play-1 but it'd be nice to have this information for all products) is it known which of them support:WPA2-PSK-SHA256 (use of SHA-256 as the hashing method instead of SHA-1, the latter being cryptographically broken) WPA3-SAE transition mode (WPA3-SAE but with the possibility to fallback on WPA2-PSK in case the client does not support the former protocol)From experience it seems the Sonos Play-1 at least does not support WPA2-PSK-SHA256, but I'd like to be sure as, again, WPA-PSK without SHA256 is cryptographically insecure. Thanks !

601
Jamie A
15 days ago
K
koilifeContributor I
asked in Advanced setups
Just set up Music Library from NAS, correctly discovered library, but can't play due to "access error"

About a week ago, I started getting access errors when trying to play from my music library on my Synology NAS. I am running all S2 Sonos components, and I’ve made no SW changes to the NAS in well over a month. I’ve been successfully running my music library for several years, save for the disaster last spring when Sonos made the major app change. It’s been running fine since the new app stabilized.I deleted the library in Sonos using the PC desktop app, restarted the app, and then set up a new Music Library. The library was correctly discovered, including music I added last week. I can browse to the music I want to play in the Sonos app on the PC desktop and multiple android devices. However, when I try to play the music I can browse to, I receive an "access error." This applies to every album I have tried (several dozen at this point). How can Sonos have access errors to the very music Sonos just discovered?I have confirmed that I can access the SMB share from two phones and a tablet

484
Airgetlam
16 days ago
P
Profman2Contributor I
asked in Advanced setups
SONOS and Starlink Network WPA3

I hve multiple SONOs 1, 5 and a 7   Is there any way they can connect to a Starlink networks as it uses WPA3 Network Security Protocol?

671
Jamie A
16 days ago
P
PenguinAdLitemContributor I
asked in Advanced setups
Control from neighboring (visible) WiFi

I have 2 home networks, the family network (call it “Fam”) and an IoT network (call it “Dev”). The Sonos devices are on the IoT, as are my Apple HomePods (which I use for voice control). The family’s iPhones are on the family network. The two networks can see and address one another, although they are on different netblocks. At the moment there is no firewall between the two networks.Devices on Fam can see the Sonos speakers. For instance, I can ping them from my computer. But I cannot AirPlay to them, and they do not show up on in the Sonos app. I cannot control them from Siri on the Fam device. If I switch the device to Dev, it can see the Sonos devices, identify them in AirPlay, and control them.It used to work across networks until I switched the Fam network to a new device. The biggest relevant difference I can see is the new Fam network requires a new netblock. So my guess is that AirPlay and other device discovery is just using the broadcast IP on the netblock to find the Sonos

321
controlav
18 days ago
B
bzollingerContributor I
asked in Advanced setups
Upgrade options

Currently have an Arc with a pair of Symfonisk bookshelf speakers as surrounds. Now with the Arc Ultra out, I'm need help deciding what to upgrade.Do I upgrade the Arc to the Arc Ultra and keep the Symfonisks as surrounds?Or do I upgrade the Symfonisk speakers to Era 300s, and keep the Arc?It's about the same amount of money. I listen to quite a bit of music with this setup (other Sonos speakers throughout the home). I'm not sure if I consume Atmos content, not sure my TV can pass it through the arc channel.What would you do?

371
Pools-3015
18 days ago
J
JohnAutoContributor I
asked in Advanced setups
new system set up with hue

Looking to set up my system to work with my tv and Phillips  hue lighting. I can’t find any help

313
jgatie
20 days ago
T
tcraffaContributor I
asked in Advanced setups
Refreshing Music Library

I have a Synology NAS device. When I get a new CD, I rip it and send it to my Synology device. My Sonos One uses this as the source for my music library. The issue is, whenever I copy a new set of files to Synology it takes sometimes a whole day before the Music Library in my Sonos app is updated. Is there a way to force the library to update immediately after copying the files to the Synology device?

351
C
20 days ago
S
SkippranoContributor I
posted in Advanced setups
home setup

Sonos Community, would love some advice, I want to add Sonos to my home and build, would love input on how many amps I would require and speaker choice. i was thinking, in the living room have the new Sonos Arc and Sub moving to the kitchen and dining having a ceiling mounted speaker in each and for the outdoor room Having a speaker above the living room window looking at the outdoor space and another above the other window looking towards the pool. 

573
Stanley_4
20 days ago
M
MattdhelloContributor I
posted in Advanced setups
Connect phono to older Sonos speakers via era 1/300 or five

Hi there. I have two older Sonos speakers (both Play 1) that I would like to connect to a record player. I know that the newer era and five speakers have a line in feature (and I would prefer to have the benefits of a third speaker than go for the Port). My question is whether I can use the line in feature on a new era or five, to connect the phono to my existing sonos network. Ie is there a way to get the record player sound coming out of all 3 speakers, via an era or five, or will it just come out of the new speaker? Many thanks in advance.

201
Pools-3015
22 days ago
B
Bob56Contributor I
asked in Advanced setups
Managing Beam Settings with App

How do I change the settings for my Beam sound bar via the App?  The Sonos App is requesting that I log out and login via Sonos.com as the owner.   This site currently does not have my Beam as a registered product.  How can I get my Beam registered on the Sonos.com account?

181
Airgetlam
24 days ago
Terms & ConditionsCookie settings