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Trending Lyricist I
February 13, 2025

Cannot connect system with Meraki switch and TP-Link Omada router

Have a fairly old system (1s and 3s). Trying to connect to a new network, and keep running into issues. TP-Link ER605 V2 router, and a Meraki Switch MS130-24P.

I have factory reset the Sonos units. New network appears to be running generally fine without any issues. I have changed the settings as advised on the Sonos page for managed switches as best I can (although it is all a bit technical for me).

I would simply wire one of the units directly into the router, but according to Sonos, a unit needs to be added to the system via wifi first. But when I try to do this, I can add a unit all the way right until the final stage. After some time adding the unit to the wifi network, it then comes up with message: ‘Your Play1 has been added, but may not appear in your System. If so, unplug the power cord and plug it back in to finish setup from System Settings’. Problem is that when I do this, the unit does not show up in the app, and we have to start again, into a loop.

I have also rebooted switch, router etc. There must be a setting somewhere in the switch and/or router that I have missed or set incorrectly. But whatever I do, I cannot add any of the units on to the system, as it always fail at this final stage.

Any help appreciated. thanks

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15 replies

AjTrek1
February 13, 2025

First question: Why the switch?


Suggestion: See my post on network maintenance 

 

 

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rodlet23Author
Trending Lyricist I
February 13, 2025

Why is there a switch at all? Ethernet throughout quite a big house to various other devices (NAS, access points, a studio at bottom of garden etc).

AjTrek1
February 13, 2025

Why is there a switch at all? Ethernet throughout quite a big house to various other devices (NAS, access points, a studio at bottom of garden etc).

OK….but why a managed switch unless you have a specific need. Typically an unmanaged switch will suffice in a home environment. Anyway Sonos devices like you own don’t play well via a switch. Furthermore using a managed switch can be tricky. BTW… you can wire a Sonos speaker for initial setup and then remove the Ethernet to let the speaker join your WiFi. 

Together Everyone Achieves More = T.E.A.M.
Pools-3015
Prodigy I
February 13, 2025

You do not need to add the speakers to WIFI first in order to get them set up on your network. But there are a few settings you need to configure first in order to not create a broadcast storm and crash your network. I am not familiar with the configuration of the Meraki MS130-24P, but it should have mDNS, IGMP and STP/RSTP. Have a look at this page for settings you need:

https://support.sonos.com/en-us/search?q=STP+settings

You can just plug them in and they will get an IP address after you have made the changes.

rodlet23Author
Trending Lyricist I
February 13, 2025

It’s a good question AJtrek1, and I am considering changing to an unmanaged one. Short answer is that it’s what I was recommended by a former colleague who works in IT, but it does now seem to be a bit more than I need.

re: wiring the speaker, I have tried that – both into the switch and direct into the router – and have not been able to add. Sonos says that you need to add a unit to the system wirelessly before you wire it (I don’t know why).

I would be very happy to keep one unit ethernet-wired into the router, then connecting via Sonosnet to all the other units (i.e. not using the wi-fi). This is how I used to have it set up, and it worked great.

thanks

rodlet23Author
Trending Lyricist I
February 13, 2025

Thanks Pools, those are the settings I have been trying to follow but struggling with somewhat – some are clear, some called slightly different things, and some I can’t find in the settings at all.

The Sonos does get an IP address when connected, so I can ‘see’ it, as it were, but I cannot successfully add it to the system.

AjTrek1
February 13, 2025

This is another possibility. A managed switch can Assign IP Addresses in certain configurations. I wonder if the speaker you can’t see in the App is attached to the switch where as your device is pointing to your WiFi. As a test I’d: 

  1. Power off all Sonos.
  2. Remove the switch; although doing so may cause you to lose other devices temporarily.
  3. Reboot your router.
  4. Plug in your Sonos and let them come back.
  5. Open the Sonos app and select join an existing system.

If all is successful then I’d say the problem is the managed switch.

Together Everyone Achieves More = T.E.A.M.
rodlet23Author
Trending Lyricist I
February 13, 2025

Thanks, I’ll give it a try. I’m just trying to add one Sonos unit at the moment to keep it simple, and have tried it 1. wireless 2. ethernet into switch 3. ethernet into router

Pools-3015
Prodigy I
February 13, 2025

Thanks Pools, those are the settings I have been trying to follow but struggling with somewhat – some are clear, some called slightly different things, and some I can’t find in the settings at all.

The Sonos does get an IP address when connected, so I can ‘see’ it, as it were, but I cannot successfully add it to the system.

Do you have any VLANs setup?

If so, do you have ACL configured to permit the main VLAN access to the Sonos VLAN?

 

buzz
Grand Maestro
February 13, 2025

My network is a mixture of managed and unmanaged switches and two WiFi networks. The wireless SONOS units can choose their own WiFi connection without any fuss.