Voice control and smart home
The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.
For over 6 months I was able to use Alexa on my 4 Sonos devices (3 x Sonos One + Sonos Beam). It was working much better than Google Assistant and I was able to control my smart home devices this way. However, few weeks ago Alexa stopped responding correctly to some of the commands and last week it declined to work completely. When trying to troubleshoot the issue I removed Sonos skill from Alexa. Unfortunately, now I cannot add it back. When trying to add Alexa in the Sonos app I can see a message “Amazon Alexa is not available in your country”. Is there any way to bring back the Alexa to Sonos? It was working perfectly fine in English. I was wondering if the Sonos team could disable the geographical restriction in Amazon Skills store? I’m really angry as my choice to buy 5 devices (Beam, 3 Sonos One and one One SL) was driven mostly by the Alexa support few months ago...
I live in Italy and here Android users are much more that the Android users that are in the USA…Personally all my family have an Android device, like Google Pixels, and all the house have integration with Google Assistant and Google Home. We are a Google Family.We bought a Sonos Move for have a portable speaker with a gorgeous sound, and I can confirm that it have, but we hear the lack of the Google Chromecast built-in integration.In fact the Chromecast built-in feature is a great opportunity for Sonos, we think, because in this way Sonos Speakers can appear in Media controls of Google Home and so can be controlled by all the people that live in the house. Also Chromecast built-in have plenty of integration with some services that made things really easy.So, we decide that for now Sonos for us it can be only the Sonos Move or the Sonos Roam that have also the Bluetooth, because we need it for limiting the lack of the Chromecast built-in functionality. But we appreciate that in the futu
Can you please provide me information if Sonos is actively working on creating skills for Alexa India Account. If yes, whats the target completion date. If not, is there any other way I can add Sonos skills in Alexa India account or connect echo dot to Sonos Playbar?
I recently bought a Sonos Roam and a Sonos Move. Both speakers are great and I use them with Google Assistant.I have a home set up in the Google Home app with all my family members.I’ve added my Voice Match profile to both speakers, but every single time a family member of the same household in the Google Home app tries adding their profile, I get this error message, even though they’re in the same home (and not any other homes).So currently I cannot add multiple Voice Match profiles to either my Roam or my Move which is extremely annoying, especially since this feature is really supposed to work.I’ve seen another thread where the user had a similar problem with his Roam, but he was still able to add additional Voice Match profiles, and didn’t get that same error message.The solution to that problem in that particular thread doesn’t work for me.I’ve removed and added my family members back to my home, I’ve relinked my Sonos account, to no avail. Is there any solution to this?
Hi all, In the past few months I have noticed some major negative changes in how we have to communicate with our Sonos system for Spotify.I have a Sonos Arc+2x One SL+Sub, 1x One in Sitting room, 1x One in Office, and a Sonos Roam.Ever since I got the system a few years ago I could simply say “Hey google, play music/ specific song” etc. and it would play on the speaker that heard me say Hey Google.In the past months every time I ask it to do anything it always askes me “I also need to know which device to use. Try saying that again and include the devices name”.This never used to happen, and even when I try include the devices name, about 50% of the time it says the same thing even though I use the speaker name. My wife is ready to throw the system out.This is with Every. Single. Spotify command. even just “Turn volume down” or “stop music”.Is there a way to disable having to include the devices name?Is this a feature that changed recently that anyone else has to deal with?Any help wou
I have 2 Move speakers on a network with Google assistant tied to Spotify. Was working fine until last day or so. Now when I say “hey Google, play The Beatles” it responds “To play media, say something like, play Pop Music or play animal videos on living room TV, you can also use commands like pause or continue or volume up” I updated the system and I have no other indications. The speakers will play music i select from Spotify and it will respond to “pause, stop, volume up” etc
I have many Amazon Echo devices (made by Amazon and by others) and I can change the wake word on all of them (I prefer Echo and really dislike Alexa in part because we have a young child with that name). When I ask any other device to change the wake word, they do it. When I ask Sonos, it says “you are unable to do that on this device.” SO FRUSTRATING.I will probably install a Fire TV stick and avoid using Sonos for voice commands.
I’ve seen tons of complaints on here about the Google Assistant voice being too loud. We had the opposite problem, it was too soft. I mentioned this to my wife yesterday and she sensibly said “just tell the Assistant what you want it to do”.We have determined that this seems to work, addressing the Sonos:“Hey Google, make your voice volume lower” “Hey Google, make your voice volume louder”.On quick experimentation, the voice seems to have four or five volume level settings (it’s hard to discern this at the loudest end). You can only go up or down by one level at a time. (At the loudest level, I tried “Set your voice volume level three levels lower” and it didn’t understand.)I don’t know if this will also work to adjust volume for alarm tones. It does seem to work for the ‘acknowledgement tone’ that we have turned on. This is all running on a Sonos Beam.Hopefully not a fluke for us and works for others too. [Maybe this is not technically a question - How about we count the question as
Alexa is unavailable in your country, You are not eligible to due to geographical restrictions.enable this skill
Hello, I just got my 2 Sonos Move speakers and I have been trying to get Alexa to work on them but no luck so far. As the title suggests both apps of Alexa and Sonos say that it is not available in my country, being The Netherlands. I know that Sonos officials are not permitted to point us in other solutions however if anyone knows of a solution to this one I would gladly listen to them. So far I have been using Google Assistant but I would really prefer if I got Alexa to work on these. Thank you in advance for your help.
Does a Sonos Ray keep settings (paired speakers, EQ, Night mode, …) if I turn it off via smart plug??
See above… Interested in buying a Ray and two Symfonisk speaker and would like to to plug them in some Homekit plugs. Will the setup remember the pairing (I think I‘ve read somewhere, that the answer is yes) and the EQ settings? I know that it‘s not meant to be turned of, but… well, yeah…
Recently moved to Vietnam and when trying to add Alexa it says that it is not available in this country. Have used it in a bunch of different countries without issues. Any ideas? Need the app to allow location settings for Alexa to work, which may be an issue.
HiOriginally I can use Google Assistant with my Sonos ARC brought in USA and use in Taiwan. However, after I replace my home Wi-Fi router and make a internet re-connection the Google Assistant just don’t work anymore. Already done the HW reset and reconfig. I can tuen on Alexa and Sonos but Google. Please help to advise how to fix this problem. Thank you.
My Roam previously play radio music without an issue. Now, if I say ‘Alexa, play BBC radio 2’ it responds with ‘playing BBC radio 2’, then ‘BBC Sounds’. Previously it would then start playing music, but now I only get silence. It seems to affect any music station I try to play, eg Smooth FM. Alexa will still answer queries, so it is connected to the internet, and I can see it on my Sonos app. Any ideas for fixing this?
Digging the privacy angle of your Sonos Voice Control. Would love to see it supplant other services. Any chance of considering the following feature requests:Set alarms via voice Set timers (multiple, please) — really useful in the kitchen Intercom functionality (speak a phrase/announcement and have that play on all Sonos speakers — including S1 if possible) Multiple voice recognition & service linkage — or at least a way to specific when instance/account of a music service to play (ie Apple Music - mine, Apple Music - yours, etc…)Regardless of the above, you’re off to a roaring start. Keep up the great work!
Hi, I’ve recently bought a Sonos One, and I have been using the Google Assistant to set my alarm for the morning as part of a routine command. It sets the alarm, but it is waaay to quiet for the alarm to actually work and wake me up. Is there a way to set the alarm volume (from the google home) independtly, or at least make it louder?
I have a few recurring issues with google voice and my Sonos ones. Either when I ask to play a radio station the response is OK playing xxx radio station. Sorry I can’t find what you asked for. Or sometimes when I ask to play artist name I get Sorry I can’t do that here but you can ask me to play it on one of your other devices. And sometimes this commands work… wondering if Alexa might be more helpful? We use Google WiFi and have a WiFi point in the neighbouring room to one of the Sonos ones and I wondered if this might cause something funky to happen as I don’t think this was a problem until I upgraded the WiFi points and now have one which is voice enabled. Can anyone help? Please!
I have been living in Japan for years and have had no problem using my America Amazon account to connect to Alexa, but I have decided that I would like to use my Japanese Amazon account for more relevant local information on my new Echo 15 screen. In preparation for moving over, I deregistered and deleted all my Sonos devices from my American account and changed my Sonos address to my Japanese address. But no matter what I try, the Sonos app continues to default to the NA url (North America I assume?) server for Amazon login. My Japanese account obviously wasn’t recognized there. I tried adding Alexa in the Sonos app using a new iPad with no Amazon apps installed hoping that the Sonos app would pick a server based on IP only, with no influence from other signed in apps, but that didn’t work. Are there any other suggestions for forcing the Sonos app to a certain Amazon login page?
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