Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4572 Topics

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Nico SenerContributor I
asked in Amazon Alexa and Sonos

cant sign in to amazon when adding alexa

In the new app, I go all the way until it says signing in to Amazon. It stays there eternally. Tried everything. Deleted data, cache, restarted system, factory settings, etc. I can't pass that step to add Amazon Alexa to my speakers. 

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8 minutes ago
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bapehoodiesshopContributor I
asked in Amazon Alexa and Sonos

The Evolution and Influence of Bape Hoodie in Streetwear Culture

A Bathing APE short for Bape is a Japanese streetwear brand that was founded by Famous designer Tomako Nigo in 1983. Nigo wants to make a brand for streetwear culture that has been unique and different from others. Bape started its journey as a small niche but Nowadays Bape has become the most luxurious clothing brand for Casual wear. More than 15 Bape stores of Bape are running in Japan, the USA, and even more worldwide. In this guide, we will explore everything about the bape hoodie that you need, from origins to styling tips for bape hoodies and where to find them.Bape Hoodie The innovation of styleThe bape hoodie is the most famous item of bape clothing. The Ape head logo on hoodies is simple yet stylish. People love bapehoodies because of their top-notch quality which is provided by Nigo and his team. Not only fashion fans wear the bape hoodies but celebrities also wear bape hoodies and love them. If you are looking for a fashionable piece with comfy and style you can select a bap

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6 hours ago
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Jbtaylor1Contributor I
asked in Amazon Alexa and Sonos

Era 300 not connecting to Amazon account

Hi All, Just got my first Sonos device (Era 300) and I'm pulling my hair out trying to add Alexa as a voice assistant. Every time I select 'connect to amazon', it just spins and spins and never loads the next page! Help please?! Thanks

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6 hours ago
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BentemContributor I
asked in Smart home integrations

hear music from iphone via connect

i want to listen to my own Music downloaded on Music app on my iPhone. and I want to hear it from my loudspeakers set up to my Sonos Connect. Once that was possible but Sonos closed that. can you make that possible again ?

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jgatie
8 hours ago
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Marvin_BowerContributor I
asked in Sonos Voice Control

Unable to find Voice Contro Option on Roam

Hi alljust purchased a new ROAM SL and Sonos Voice Control does not show up in settings.I only see Alexa and Google Voice controls.I notices some (very old) messages pointing to router/dns issues. I'verebboted router changed two times DNS rebooted networks optionsbut SVC stilll does not show up.can you help ?EDIT : SONOS SL does not have microphone...sorry i missed that

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Jamie A
8 hours ago
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Tommy BoneContributor I
asked in Amazon Alexa and Sonos

Microphone Stopped Working Sonos One

Sonos One microphone stopped working.Alexa still announces reminders, yet it does not respond to voice commands. The microphone has been turned off and on; the device has been unplugged and restarted; I even went as far as restoring the device to factory settings (which I have learned may not have been the best idea). I also deleted the Alexa service and then added the service back with the speaker announcing that the service has been “successfully added and the device is ready to use.” Microphone is still dead. 

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Corry P
12 hours ago
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QalricContributor I
asked in Sonos Voice Control

playlist Franceinfo ie Radio franceinfo

Hello allIn France, when i say « hey sonos mets franceinfo », sonos plays a playlist with name franceinfo. But franceinfo is a famous radio in France.  So i cannot listen franceinfo with VoiceControl.how to fix that? Sonos ?regardsquentin  

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14 hours ago
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repress-capita-narcosesContributor I
posted in Google Assistant and Sonos

Google telling me Spotify Premium isn't available

I have a Spotify Premium family plan and have multiple Spotify accounts linked to Sonos. I also have Google Assistant linked to each of those accounts and Voice Match set up. It all works fine except for my wife; every time she asks the Sonos speaker to play music, the speaker responds saying something like “got it, playing blah blah blah on Spotify” and then: Sorry, it looks like Spotify Premium isn’t currently available. Please try again later. This does NOT occur with Google speakers in the home. When she asks the Sonos speaker “who am I” it tells her her name just fine, so I know Voice Match is working. And I can ask it myself to play music without a problem.I’ve tried:factory reset speaker unlink and re-link Spotify from Sonos unlink the Sonos speaker from Google and re-link it remove Google and Sonos permissions from Spotify in the web UI and relinking everything doing all of the above but with an Android device instead of iOS checking to make sure there’s only one Google Home ch

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22 hours ago
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chrisreevebContributor I
asked in Sonos Voice Control

My Sonos Voice Control won't install

 I'm not sure if it's a Beam or Internet issue, the mic just stopped responding to my queries. I uninstalled SVA then when I'm trying to install it, the installation takes a long time and fail afterwards. Even Alexa won't install. Any ideas? I already tried reset and rebooting my phone it still won't install.  

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1 day ago
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Cleric147Contributor I
asked in Amazon Alexa and Sonos

playing partial songs then skipping to the next

playing partial songs then skipping to the next when I have started music via Alexa voice command which streams Amazon. I saw an old thread and rebooted the router but it is still doing this which is irritating.

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1 day ago
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Aurora53Contributor I
asked in Amazon Alexa and Sonos

Alexa y Era 100

He comprado un Era 100 y no puedo instalar el asistente Alexa, solo el asistente de Sonos, que no está en español. A la hora de instalar Alexa, Sonos no puede iniciar sesión en Amazon. Lo he intentado todo. Desinstalar la aplicación, cerrar la sesión en Amazon, intentar la instalación con la tablet... Siempre lo mismo. "No se puede iniciar sesión en Amazon. Inténtelo de nuevo". Así permanentemente. Venden estos altavoces como compatibles con Alexa y no es así. El soporte técnico de Sonos no ha podido resolver el problema. Por favor, díganme cómo resolver el problema. El altavoz no es precisamente barato para que no funcione lo que anuncian en sus presentaciones. Moderator edit:Google Translate-I bought an Era 100 and I can't install the Alexa assistant, only the Sonos assistant, which is not in Spanish. When installing Alexa, Sonos can't log in to Amazon. I've tried everything. Uninstalling the app, logging out of Amazon, trying to install with the tablet... Always the same. "Can't log

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1 day ago
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02ebz06Contributor II
asked in Amazon Alexa and Sonos

Bug ??? Speaker with Alexa - Alexa starts a different speaker

I have 4 Sonos One’s (one with Alexa in garage) and a Connect  Amp.I told Alexa “Alexa resume” and speaker in another location started playing.The speaker with Alexa had nothing cued to play, so for some reason it started a different speaker.I cued music for it, played, paused, and told Alexa to resume again and the one in the garage with Alexa did resume.Never used to do this.  If nothing was cued, Alexa would just do nothing.This could be serious if it played music outside or in a room where someone was sleeping.  

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2 days ago
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CARLOS ALCANTARAContributor I
asked in Amazon Alexa and Sonos

Alexa No Funciona

Desde la actualización , alexa no funciona  no se puede vincular  causa error es un gran problema  por favor  arreglenlo. Marca error fuera de línea Moderator edit:Google Translate-Since the update, alexa doesn't work can't link cause error it's a big problem please fix it. Offline error flag

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Gabriel Z
2 days ago
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Rjdj417Contributor I
asked in Amazon Alexa and Sonos

Cant remove Alexa from Sonos’s new APP

With this new app I am having problems with Alexa.  When I try to reset by removing everything from Alexa and removing the voice assistant from Sonos it wont let me remove Alexa from Sonos.  I was on the phone for 3 hours with Sonos with no luck.  Need level 2 support but cant get an appointment because there to busy.  Anyone have any ideas as to how to remove Alexa from Sonos so I can reset.

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4 days ago
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elvisizeContributor I
asked in Amazon Alexa and Sonos

Alexa and Spotify not working together on Era 100

I have a pair of Era 100’s. I’ve connected Alexa and can ask it for the weather, etc., but it will NOT play music from Spotify.  It keeps telling me to connect the apps, etc., which I’ve done several times.  After an hour and a half with Sonos support, they woman told me that this won’t work until they add a “date/settings” feature to the app.  This makes no sense to me, as the Alexa voice command is one of the main selling points of the Sonos Era speakers.  When I pressed her on that she just kept repeating her script. It was like talking to a brick wall. So my question is, does anyone know why I can’t say “Alexa play Steely Dan” to my Sonos speaker and have it work??? THANKS Moderator edit: Mistake corrected by request

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4 days ago
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renyxContributor I
asked in Amazon Alexa and Sonos

Problemi con Alexa e Amazon Muisic

Buongiorno,a seguito aggiornamento dell’applicazione, Alexa (assistente vocale predefinito) non mi fa più ascoltare la musica nè da Amazon Music nè da qualsiasi altro gestore musicale. In realtà se impartisco il comando comprende tutto ma non sento nulla. Diversamente con Sono Voice control funziona bene (sonos radio, spotify) ma non con amazon music. Cosa posso fare?grazie mille Moderator edit:Google Translate-Good morning,following the application update, Alexa (default voice assistant) no longer lets me listen to music either from Amazon Music or from any other music manager. In reality if I give the command it understands everything but I don't feel anything. Differently with Sono Voice control it works well (sonos radio, spotify) but not with amazon music. What can I do?A thousand thanks

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4 days ago
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renyxContributor I
asked in Sonos Voice Control

Sonos voice control in italiano

Buongiorno a tutto vorrei sapere se ed eventualmente quando Sonos Voice Control sarà disponibile in lingua italiana. Grazie mille Moderator edit:Google Translate-Good morning everyone, I would like to know if and possibly when Sonos Voice Control will be available in Italian. A thousand thanks

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4 days ago
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AnkitkumarContributor I
asked in Smart home integrations

S to nahin ho sakta hu u s to nahin ho sakta

Gsgsfgs to link mein kuchh technical Ishu chal 

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4 days ago
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antny024Contributor I
posted in Amazon Alexa and Sonos

Alexa volume VERY low on Sonos Beam

When my Sonos Beam volume is set a comfortable level for watching tv and I ask Alexa a question, the volume of her response is too low. I am unable to hear the answer.  If I raise the volume of the Fire Cube it doesn’t change the volume on the Beam. If I raise the volume of the Beam I can hear her response, BUT the volume is WAY too loud to watch tv.. 

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5 days ago
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scmcc16Contributor I
asked in Google Assistant and Sonos

Error Adding Google Assistant

Hi all,I am trying to add Google Assistant to a Sonos One SL and I keep getting the following error:One or more products in your system are offline. Make sure all your products are powered on and connected to Wi-Fi, Obviously they are all connected to Wifi and I have messed around with various settings with no luck. Any ideas?? 

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5 days ago
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Paul DNContributor I
asked in Amazon Alexa and Sonos

Sonos 1 microphone not working

I’ve had a Sonos 1 paired with a Sonos SL for over 2 years, using Alexa voice control. Everything has worked perfectly so far, but in the last few days my microphone on the Sonos 1 has switched off and I can’t get it to work again (the touch control on the speaker is non-responsive, the status in the Sonos app is ‘off’ but this is greyed out and I can’t change it).  I’ve checked in the Alexa app and there’s a red highlighted message saying ‘Device offline. Some settings may not be available’ As per the Sonos troubleshooting guidance, I’ve tried de-activating Sonos in the Alexa app.  The Sonos guidance also says to go to System Settings/Voice assistants/Remove Alexa. However when I access Voice Assistants there is no option to remove, only to add (it just states that Alexa is already added).  I’ve tried unplugging, etc but nothing works. It seems that there is no way to turn the microphone on (even though Alexa has been added).  Any help appreciated. 

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5 days ago
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jasonanddixieContributor I
asked in Smart home integrations

Sonos rep changed something now smart home devices arent workinf

Sonos customer service tried to help me today (for crappy app problems with the speaker!). Now two of our other smart devices won’t connect to our Network.  Does anyone gave a guess of what the Sonos rep might have done,  so i can undo it?

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5 days ago
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pauloldContributor I
asked in Amazon Alexa and Sonos

Alexa stopped working on one of my Sonos One speakers

I tried the newish Sonos voice assistant and gave up on it. It was randomly hearing things from my tv and suddenly playing music. I tried using it when I got the Era 300. I already had Alexa set up. So I had both turned on for a bit. Turned off the Sonos voice assistant and at some point noticed that one of my speakers no longer worked with Alexa and the microphone would not turn on. When I go into settings to add Alexa it says it’s already added to that speaker. And yet when I go to the voice assistant settings, it only lists some of my other speakers. It shows I could remove Alexa from those but it does not show me the speaker that is malfunctioning. I have tried resetting the speaker. No luck. I also just now realized that while Alexa works fine on my bedroom pair, that pair is not listed in the Alexa settings in the Sonos app. It has Kitchen and Media Room but not the Bedroom pair or the malfunctioning Bathroom speaker. How do I fix this? Are some of my Sonos speakers too old now t

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6 days ago
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HeikoTContributor I
asked in Amazon Alexa and Sonos

Alexa hinzufügen funktioniert nicht

Hallo,Alexa funktioniert soweit ganz gut. Habe jetzt Roam neu hinzugefügt und die Einrichtung mit Alexa für den Roam funktioniert nicht. "Anmeldung bei Amazon" nicht möglich.Kennt jemand dieses Problem? Viele Grüße 

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Schlumpf
6 days ago
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Frankly speakingContributor I
asked in Sonos Voice Control

how do i turn off Hey Sonos in the voice control

I want to turn off voice control 

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7 days ago
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