Voice control and smart home
The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.
Hi,i have a system of 3 sonos one and 1 play 5. (2.gen) i have the Google Home setup using the samme Google account on all system (Spotify, Google Home and sonos) when i try to add Google assistent as a 3. party voice assisent sonos redirect me to a sonos help page in stead of a configuration page?! I have tried to uninstall and reinstall All apps
Hi folks,I’m experiencing issues related to the volume of Alexa since the Sonos update to 12.1. I’m using a surround setup with one Sonos Beam and two Sonos Play:1 in my living room. Since a few years, the Alexa response volume was just static and not related to the music volume set by Sonos. This was a good thing because you could listen to music in very low volume while you could talk to Alexa and get a normal, relatively loud response.Since 12.1, the Alexa volume seems to be related to the overall speaker volume. Now when the volume is set maybe between 1-20%, it is just impossible for me to communicate with Alexa because her responses are extremely quiet. I can only start to understand her again when the volume slider is maybe at 25-30% or higher, but then of course the music is also proportional louder, which is not good.Is there any way to set the Alexa volume independent of the music volume?Thank you very much in advance.
I had google assistant on my beam, it wasnt working so i did the old “remove it and add it back on” routine, BUT i cant get it to add back on!Two hours on the phone, no go….now someone will call me back the next business day (two days).. anyone have a fix i can try before then?Fyi - i was able to add google assistant to my roam no problem… when trying to add it to the beam, i get the “no devices found” from the google assistant app..
I have a playbar, sub and 2 sonos 1's as my rears with Alexa built in. Since alexa doesn't allow drop in with Sonos, I am trying to figure out if I can use an echo dot for alexa (turn off alexa feature on the 1's) and still keep the surround sound as well as the easy access of playing having alexa control?Appreciate any ideas??
Hi, I moved house recently and had to set everything up from scratch again. Everything is now working fine apart from the fact that I cannot for the life of me get Alexa to play anything from BBC Sounds on my sonos speakers. I’m using 2 Play 1’s and a Soundbar with two Echo Dots. For the purposes of this particular problem I’m talking about my kitchen Exho Dot and my Kitchen Sonos Play 1.I can play from Spotify to sonos using alexa commands ‘Alexa play Madonna on Kitchen’. No problem, Madonna plays on my kitchen sonos. I can play BBC Sounds content via the sonos app. I can play other services fine eg ‘Alexa play Absolute radio on kitchen’. Or‘Alexa play from Audible on kitchen’.No problem with any of this. But I cannot get alexa to pass a BBC Sounds command through to sonos. Command: ‘alexa, ask BBC Sounds to play radio 4 on kitchen’ Response: ‘playing the kitchen cabinet from 27th of august 2022’. (This then plays a bbc radio programme called ‘the kitchen cabinet’ on the echo dot in
Hi,2 years ago, I had a VPN to use Alexa on my Sonos, because I’m from Belgium and it was not supported for that country at that time. For a reason that I can’t figure, I can’t do that anymore, but that’s ok because as you can see below, Alexa is avalaible since more than a year in Belgium : BUT ! When I try to use Alexa on my Sonos app, or when I try to add the sonos skill on my Alexa app, there’s still this message, saying that Alexa isn’t avalaible in my country. I know that Alexa isn’t the problem here because it works just fine with other skills or with my eccho dot without using any VPN, it has to come from Sonos. Sonos, is there a way to fix this ? As a Belgian who finally get access to Alexa, I’m dying to be able to use it on my Sonos Beam or Sonos One, as I used to do years ago ! (And without having to use a VPN because it’s a pain in the a**...)Thanks in advance if you can help me. (Hope I was understandable, English is not my main language)
I was living in San Miguel de Tucumán. I recently moved to Yerba Buena. My ARC was in my bedroom. In my bedroom was a lamp that I turn on and off with a Google Home Mini. Both, Arc and light, where on the same Bedroom, so the order “Turn on the light”, just turn the correct bedroom light.Now my Arc is in the living room on my new house. But when I ask the temperature, all my google devices answer with my new city temperature, but Arc answers with the previous city location. And when I ask “Turn on the light”, I get “I cannot find bedroom light”, even I place both, ARC and Lights, in a new room called Living.I’m lost on where to change something so the Arc recognizes it’s in the living room.Thanks
I am trying to set up my eight Sonos One speakers to play through Alexa. I can see each speaker in the Alexa app, and I have created a Group and added all speakers to it, but whenever I tell Alexa to play music to that Group, only one speaker plays. Also, if I tell Alexa to play music to an individual speaker, a random speaker will play. Has anyone experienced these issues and resolved them? Any help would be greatly appreciated.
Sonos & Philips Hue IntegrationTutorial
With the prospect of having parties once more now on the horizon perhaps you're looking for a way to make sure yours are going to be the talk of the town? If you have a Sonos system, a Sonos Port or Connect, a PC and the Philips Hue lighting system in your home, here’s one way of guaranteeing your friends and family will be talking about your parties for some time:This is a guide on how to use a Port/Connect and a PC/laptop to link your Sonos system and your Philips Hue system together so that you can have your Hue lights react to the music playing on Sonos.This method does require the Hue Bridge v2 device but does not require the Philips Hue HDMI Sync box.If you don’t have a Connect or Port, but do have a first-generation Play:5, you could use the headphone socket on it and a 3.5mm to 3.5mm lead. The volume control for the Play:5 would come into play, however.For now, instructions are for Microsoft Windows 10 and macOS but the troubleshooting/help steps in red are for Windows only. St
Google just released native support for SiriusXM via the Home app. It is listed as a “radio” service. I can use voice commands to start and stop stations just fine on the actual google home products (Hub, mini’s etc), however when I attempt to target my Sonos system for playback I am told by Google Assistant that the device is not supported. For example, I say to my Home Hub “Sonos Kitchen play Phish Radio on SiriusXM”. Google Assistant recognizes the command as valid with something like “OK playing Phish Radio on SiriusXM on Kitchen” ; immediately followed by “Sorry kitchen is not supported at this time”. Is this a bug or functionality that is not yet built? Please note that I am logged into the same SiriusXM account on both my Sonos system and the Google Home system.
Amazon Alexa is fully supported in Brazil, including full Portuguese-BR support and Amazon sells the full Echo product range on the Amazon Brazil store.And yet, the Sonos app tells me that Alexa isn’t available here??This is so frustrating because I went through a huge ordeal to bring a sonos arc to Brazil (its massive and I had to bring it through a separate cargo package as it doesn’t fit the luggage. And I bought it specially because the out of the box integration with Alexa groups and therefore echo products.This is very disappointing and I hope this is fixed soon :(
Hi,I have gone through the previous messages. This topic seems to have got CLOSED by the moderator with out being addressed.We have ALEXA already doing well in the UAE. It is time that Sonos brings it out. We are all disappointed as we are not able to make good use of alexa and sonos combination. The purpose of upgreading the systems is going in vain.i have been writing to sonos care in twitter also. but no reply. I hope that may be now this issue will get duly addressed and resolved.Sonos voice control is of not much use for us! Thanks Br, Jawahar
HiHow can I connect my Sonos Beam and the Philips Hue Sync Box so that the sound of the TV comes from Sonos while the Hue light bulps controlled by the Hue Sync Box synchronizes with the picture of the TV? I don’t care about music coming from streaming services like Spotify to sync with the Hue Sync Box. Just want to have the TV picture to be in sync with the Hue lamps. Thanks
Sonos, After all this waiting. And after multiple articles. And after multiple phone calls to your service reps (including today), I’m now being told that you cannot group your Sonos system devices with your Google Home devices (after being told for months and more than a year that the aid be able to group them). Even the rep I spoke with today tried to help me and didn’t find out it wasn’t possible until he spoke to a system engineer. You can do it with Amazon devices, but STILL not with Google devices In all honesty, what is the point of adding Google assistant to Sonos if you can’t even use Sonos speakers with Google Speakers together in a group? It’s pretty useless for me to be in living room, have to get up and walk to my kitchen to say “hey google, play x in my Living Room” and then walk back.
ISSUE 1:My Sonos Arc shows up as a TV in the Alexa app. Therefore, I cannot add it as a speaker to a room. Trying to group together two Sonos speakers is my goal, which I had done previously, but all of the sudden I can’t. Music will play on one speaker or the other, but not both. This is a brand new problem that started today after disconnecting and reconnecting my Sonos “skill” in Alexa to try to fix the below, issue #2.ISSUE 2: (post from Reddit. keep in mind issue #1 hadn’t happened yet at the time I wrote this)I'm pretty frustrated with what is a pretty basic, fundamental thing I want to do with my "smart" speakers- change the volume.I personally tend to use my phone or Sonos app to change the volume, but my partner, roommate, and guests sometimes need to use Alexa. I also like the convenience of it when I'm not near my phone.When I ask Alexa to change the volume of a group, it's only changing the volume of one speaker instead of the whole group. The volume is only changed on the
I find the Sonos support site most frustrating!! It seems that every topic is discussed for every Sonos product! What happened to the old concept of a user nmanual for each product?A simple question - can I control my Amp using Alexa? I have spent a great deal of time trying to work through “Set up an Amazon Alexa device to control Sonos”, but without any success!!Any ideas?
I noticed that when connecting a Sonos PORT to an outboard amplifier that the volume limit on Fixed output will work while the player is playing audio, but will reset itself to OFF or 100% after the player is stopped and started once again. This is not the correct way to set the volume limit setting when using third party amplification and volume controls. ONLY Using the Pass-through setting, keeps your Volume Limit setting in place thus allowing you to maintain the desired gain output of the Sonos PORT to your outboard amplifier system and not overload the inputs to the outboard gear. I thought this would be very useful info to the right people, as I had chased this issue for a while not knowing if my third party control system (Savant) was causing this to happen or if it was a software issue of some other sort.
Hi, I have found an annoying bug with the move. When the move is taken off stand and goes to sleep after a certain amount of time, when placed back on the stand, the announcement “Alexa make an announcement…” functionality needs two takes to actually broadcast your announcement. The only fix I’ve found is to remove Alexa and re-install Alexa in the Sonos app for the Move. This fixes the issue until the move goes to sleep off stand again. Can Anyone else reproduce this ? Thanks Tom
Alexa will open BBC Sounds on request and ask me which station I would like. It will announce the requested station but nothing happens just SILENCE Works through the App so no issue with adding BBC Sounds as a service or linking the account. Thi issue also becam a problem in the same way in the latter days of BBC radio through TuneIn.
So obviously Alexa can be enabled on Roam, this question is whether the Roam can be one of the "Alexa-Enabled Devices" in a group and not just a "Device".The difference being I can tell an Alexa-Enabled device to "turn on the lights" and the lights in the specific group associated with that Alexa-Enabled Device turn on. With the Roam, you need to specify the group as it only appears as a Device. For info, when editing a group, both the Beam and One appear under "Alexa-Enabled Devices" whereas Roam appears under "Devices".
There are several system design issues that I cannot get around. Please advise.I have two separate locations in which I own and regularly use 19 Sonos devices. This includes one Roam that I take back and forth between sites. I have Amazon Echos to control the speakers, along with the Sonos app on my phone and my PC.Problem: I cannot use Alexa with both networks at the same time (even though Alexa has no problems controlling other devices across separate networks).Details: In order to control Sonos devices with Alexa, I must use the Sonos skill in the Alexa app. When I enable the skill, Alexa knows I have Sonos speakers on two separate networks, and asks me to select one by listing the Sonos devices that are on each network. Once selected, things work fine on the selected network, but do not work on the other. When I wish to change locations, I must disable the skill in the Alexa app and re-enable by choosing the other network. This breaks the first. If I am in location A but my wife
I have the sonos move speaker which I registered in alexa app. However I cannot make it play simultaneously with my echo dot 4gen using “combine speakers” feature. When I choose this option only echo dot shows up in the list. When I choose “sonos move” group I cannot select both speakers - it is either or.But when I go to “devices” I can see echo dot AND sonos in the list. Any body has any idea? Appreciate any help… :)
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.