Voice control and smart home

I had the S1 app for many years - all was working fine with Alexa. I could ask Alexa to play “x” on “y” room.I upgraded some of my Sonos ecosystem - but couldn’t afford to upgrade all to S2 app compatibility. Therefore I have 3 speakers on S1 and the rest on S2. But that seems to have created a problem where all Sonos elements show as ‘online’ on the list devices page - but when I click into each speaker/amp/etc - they are all offline. I have only linked the S2 system with Alexa.I have completed the steps below: Turned off phoneApp versions - up to dateDisabled enabled skill in AlexaRemoved and added speaker to Alexa appAdded Alexa skill in sonosReset networkTurned everything off and on Diagnostic data  ****************** Given that I’ve spent a few hours to get something that I use maybe once a day - is it worth pursuing?Thanks. Moderator Note: Recorded

Since Sonos Voice Control was released, it has responded to 100% of my first command after saying “Hey Sonos”. (Unless of course I asked it something it couldn't do, that's on me, not it)  However, while it’s sitting there in “Follow up/Continued Conversation” mode? It never EVER registers my second command.For example. Having music playing then saying “Hey Sonos, Switch to TV Input” CHIME and it does it. Then while the light is still on, I say something like “Volume Thirty Percent” or “Set Volume To Thirty Percent” and after I’m done the light goes out and nothing happens. EVER.But if I say “Hey Sonos” for both commands? It has the audacity to tell me that I don’t need to say Hey Sonos each time……. 😒This has been like this since it launched. Over 3 years now. I believe sonos voice assistant hasn't been updated since 1.1 (Will be three whole years in Feb) Anyone Else?

Hey everyone I recently upgraded my mini to Gemini and Sonos has been playing completely different song when I play it through google miniMy set up is Sonos 1 + google mini + Gemini.I will ask mini " Hey google play A song" and Google mini will respond with " Playing A song on this sonos" but what is playing on sonos is completely different song that i asked. I have tried rebooting mini and sonos . I have removed and readdded YT music and nothing works . It happens  on ALL my sonos controlled by google mini. This ONLY happens after i upgraded to Geminiis anyone having the same issue or find any solution ?Thanks 

I use "Alexa" and my Beam 2 repeats the instruction eg "playing BBC Radio 2" but then it is silent.  I have reconnected to my wifi, reloaded my music services and the sound works fine for the tv. What more do I need to do?

Recently, when I ask my Sonos 1 via Alexa to play something on Spotify, it tries to do so via my sister in law’s account Spotify account (which ultimately doesn’t work).  I checked my Sonos and Alexa configurations and don’t see any trace of her account information, everything is tied to mine.  It worked fine for years up until recently.  I also have a Beam and that works fine. The only area that I know of where any of our account infos would touch is we are both on a family Amazon Prime, and also Spotify family plan.  Does anyone know what to check or why this may be happening?  Thanks

I did try searching here, but can’t find anyone asking the same question? - I currently have a Sonos 5.1 setup in my lounge (Beam / Sub Mini / 2x Ones) - I would like to be able to access my Music Library in the kitchen, but at present I don’t have another Sonos speaker, or want the hassle of taking one out of my 5.1 setup to use in the kitchen?We do have a Echo Dot (Gen 5) in the kitchen - What I want to do is play music from my Music Library with the Echo Dot in the kitchen? - I don’t need voice commands to do so & happy to select music from my Music Library via the Sonos AppI can’t see a way to add the Echo Dot speaker via the Sonos App settings - Amazon Alexa App shows all the speakers in my Sonos 5.1 setup in it’s settingsI hope that makes sense & any help would be much appreciated … Paul

I have a Sonos One pair in my living room with GA installed and also a Nest speaker in my bedroom that has updated to Gemini. I use an iPhone 17PM. My entire house runs on google assistant.  Almost everything that can be plugged including all my lights, switches, LED’s curtains, climate, air filter, dishwasher and teapot.  GA was being really buggy so I thought I would reset the speakers and re-add the assistant. Bad Idea.  Obviously it was before I read anything on this forum about all the issues. I spent hours and hours working on it. I finally figured out that the only way I could re-enable GA was if the speaker pair had a new name, and they were in a new “room.” Once I got it installed, however, it refused to respond to “Hey Google.” Then I tried enabling the audio indicator which I always had tuned off and BAM, now everything is working mostly ok. It still often doesn’t work perfectly, but it’s working better

recently beginning of 2026, my sonos beam is getting "i can't connect to internet right now" error prompt voice when we try to use the google assistant.we tried to reinstall the voice assistant mutiple times, still having issue. sometimes, it worked for a while and then same error message again.after some research, people were talking gemini and sonos voice control conflicts in the same network. we remove gemini from my android phone, but the error still exist.any advice?

I am a dedicated Sonos user with a significant investment in your ecosystem, including the new Arc Ultra, Sub, and several Era 100s. While the hardware remains industry-leading, the software experience is currently fragmented for those of us in the Google ecosystem.Currently, I am forced to place Google Nest speakers right next to my Sonos speakers because the Era and Ultra lines lack Google integration. I have no interest in Alexa or Sonos Voice Control; I want the power of the best AI ecosystem available today.My message to the leadership team: Please set aside the corporate friction and technical pride. Integrate Google (and the new Gemini capabilities) into your latest hardware. Don’t force your loyal customers to choose between great sound and a great AI assistant.

I have recently switched from Amazon Music to Tidal. I have linked the Tidal service in the Sonos app and can control using the Sonos app, I just can’t get Sonos to play Tidal music using voice commands (Sonos), I get the following back:“Sorry, Sonos voice control isn’t available for Tidal yet”.Can anyone help, or is just a limitation I have to live with?ThanksLee

I have a Sonos system consisting of 2 x Era 100s, 1 x Beam, 1 x Roam and a Connect. I have had all for a while, but over the last month have had difficulties using Alexa to control them. Alexa works fine to check weather, add stuff to a list, but when asking her to play music from either Amazon, or BBC Sounds, or Pocket Casts, she responds, tells me she is going to do it, and then does nothing. A reboot of the speaker gets her responding again, but this only lasts a short while. I have spent hours on the chat with Sonos, and a 2 hour phone call with them and my ISP this morning. Sonos blame the ISP, the ISP blame Sonos.

Just over a year of owning the Arc, and I'm still a barely satisfied customer... It's a fantastic soundbar, but the voice control is very frustrating and in my opinion, it really limits our experience.After giving up with my preferred Google Assistant (because it can't play Apple Music on Sonos - why?!) and finding Sonos Voice far too limiting, I thought I'd try Alexa. So far, it's been the best of a bad bunch! At least it can play music and answer basic questions. But I've discovered a weird bug…While playing music from Apple Music, I asked Alexa what song is playing. Firstly, Alexa responds in the past tense (e.g. "That was Abracadabra by Lady Gaga"). But even more strangely, it actually tells me the details of the next song it's going to play, before I've even heard it! So that's some weird time travelling thing going on!There are other niggles, too. Like Alexa's voice is very quiet compared to the music so it's difficult to hear what it says. And I

When I say to Sonos, Alexa play Classic Rock Florida, it replies “ now playing” then immediately responds “ I’m having trouble playing that now”

My Sonos One’s are a pair, and have Alexa and Sonos voice control enabled. Asking for say ‘BBC Radio 4’ starts a service called 45 Radio (I have no idea why or even what it is). Speaking closely into the other speaker of the pair starts BBC Radio 4 no problem. I have tried removing voice services and re-enabling them doesn’t fix the problem. Please advise. Thank you. 

I have seen an old post on here but my Sonos Move announces it will play a Radio  then go silent, only just started doing it.

How do I set up Alexa voice commands with Amazon Music on Sonos?

I see there are multiple threads on this but from 8 months ago.i recently bought my mother a Move 2 and set her up with Sonos voice so she doesn’t have to reach for her phone or iPod to start music.She doesn’t want Alexa or anything cloud based so the Sonos voice processing on the device etc made it an easier sell.. great I thought.She is in her 70’s and so wants to listen to bbc radio 4 most of the time but the ruddy thing started playing some random artist when I asked for radio 4, when I asked for bbc radio 4 it told me it couldn’t.I have read the replies on here and now understand it doesn’t work. 1 such comment was interpreted as a feature request, another was stating it was a bbc sounds incompatibility… given I have added bbc sounds to the Sonos app, so sonos know she has a valid account and the app can merrily play the bbc radio selections with no issue… I don’t understand why this isn’t a thing. Even if I had to add an extra prompt like “play bbc

I have 2 Era 100 speakers setup as a stereo pair connected via WiFi. I’ve installed the Sonos skill on Alexa and gone through the setup process in the app. Everything works, but there seems to be a bug compared to an Amazon Echo device.  When I ask “Alexa, play the latest episode of NPR Up First”, the Alexa response is “You laying the latest episode of NPR Up First from Amazon Music” followed by the rather lengthy episode title; the episode is also laying at low volume in the background while Alexa reads the title. When she’s done with the title, either 1) the volume comes to normal, episode continues playing, but I’ve missed the start or 2) the episode stops being playing and I get silence or 3) the episode stutters then re-starts and plays.  I use this example because it’s most audible due to the long episode titles, but the same happens when I play music from Spotify; Alexa is reading the title while the song is already playing.  in contrast

How do I turn off Sonos Voice Assistant on a Ray?

Question regarding Spotify using Alexa. I have multiple Echoes and dots throughout the house. On both the Spotify desktop and mobile apps it shows all devices so I could select which one to play music or all as the everywhere group.   Other day I bought a Sonos era 100 and downloaded Sonos app. I can still use Spotify desktop app to select any/all devices (living room option is actually the Sonos). But now on my phone it's only shows desktop (pc app and speakers) Living Room/Sonos and my phone for playback. I want to be able to control each device on my phone but now can't. The Alexa app can't find the Sonos.   

Hello,I’m planning to build my new home cinema (bar + sub + satellites), but I’m using siri to control my home, so one prerequisite for me is to have siri integration. I see you are creating you own vocal assistant but to be honest I am far from understanding this, what we want is one powerful assistant for everything, not yet another limited assistant from each vendor.. Hopefully this doesn’t conflicts with any potential Siri integration ?Especially since Apple plant to use generative AI now for Siri and make more intelligent, I would like so much to be able to use Siri from my home cinema.  I saw denon added it to their denon home system, do you plan doing it aswell ? Else I think I’ll need to go with denon, but I wanted to compare first and maybe wait a bit of something was planned from other brands. Thanks

It’s almost pointless to report new bugs with Google Assistant on Sonos these days, but for the benefit of those still using this combo:Google has new problems identifying which speaker to respond from if you have both Sonos and Google Home speakers in the house. The microphones are sensitive enough to pick up “Hey Google” from a couple of rooms away, but the multiple pickup is normally resolved by timing to identify the closest speaker. Lately there seems to be a new delay between Sonos and the Google servers, because now frequently a more distant Google Home speaker responds before Sonos, which belatedly chimes in with its own duplicate response. Sadly Google has never implemented alternative wake words to replace the tongue-twisting “Hey Google”, so there is no way to resolve this except to speak quietly.

Hi all, My Sonos Arc + 2 x Era 100 are set up as my home theater in the living room and connected to the TV via HDMI. In the Alexa App i have a group for the living room containing two lights. Whenever I use the phrase “Turn on the light in the living room” or similar, both via voice and routine, the TV and PS5 are turned on or off with the system. I’ve found other threads on this topic and have tried the following already: Unplugging the Arc and TV from power for a couple of minutes, disabling and re-enabling the Sonos skill in the Alexa app, and disabling and re-enabling Alexa on the Arc. When re-adding the Sonos Skill in the Alexa app, the TV is discovered as a device via Sonos. There is the option to disable the device or remove it completely. I’ve tried both options without luck - the TV still turns on/off. I’ve also tried removing the speaker from the group “Living room”, still the same. This problem is somewhat new, we’ve used this setup for years with no

Sonos really needs to figure out a way to get full Gemini or Siri integration.  I have a bunch of Sonos speakers that I’ve been mulling upgrading to new ones for a while now.  That said, no way I do it given the current limitations on using the speakers for voice assistants like Gemini.  I recognize this may or may not be Sonos’ fault, but that doesn’t mean they should not be going nuclear on figuring out how to do it.  If they aren’t able to fully integrate with systems like Gemini, I’d guess their footprint will shrink until they disappear or get bought.  Neither case is ideal as I’ve been a fan for many years, but this feels like an existential issue for them.I’m rooting for you Sonos, but need to see a solution no matter how you achieve it.

Adding my voice to the mix (excuse the puns) because it’s incredibly important to me and a large portion of Sonos’ customer base.Supporting the integration of Home Assistant Voice - just wake-word integration like the existing Amazon Alexa and Google Assistant, would make this the ultimate multi-room audio setup for smart home users. Sonos would become the number one pick for all smart home users, providing options for cloud or local voice control of smart home integrations, plus high quality consumer sound systems. It’s your market to corner!Please, Sonos, consider working with the team at Nabu Casa to provide support for local voice control of Home Assistant using your smart speakers!