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Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4710 Topics
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03397Avid Contributor I
asked in Amazon Alexa and Sonos
Sonos One - Alexa Volume

After the upgrade of my Sonos One speakers to the newest firmware I have noticed that the Alexa Volume now is irrelevant from the Sonos actual volume. Even If I mute my Sonos One volume,  Alexa can still be heard from the speakers. In addition, when I change the volume of the speakers again Alexa volume does not change. Is something changed, or is this a bug?

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16 days ago
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repress-capita-narcosesContributor I
posted in Google Assistant and Sonos
Google telling me Spotify Premium isn't available

I have a Spotify Premium family plan and have multiple Spotify accounts linked to Sonos. I also have Google Assistant linked to each of those accounts and Voice Match set up. It all works fine except for my wife; every time she asks the Sonos speaker to play music, the speaker responds saying something like “got it, playing blah blah blah on Spotify” and then: Sorry, it looks like Spotify Premium isn’t currently available. Please try again later. This does NOT occur with Google speakers in the home. When she asks the Sonos speaker “who am I” it tells her her name just fine, so I know Voice Match is working. And I can ask it myself to play music without a problem.I’ve tried:factory reset speaker unlink and re-link Spotify from Sonos unlink the Sonos speaker from Google and re-link it remove Google and Sonos permissions from Spotify in the web UI and relinking everything doing all of the above but with an Android device instead of iOS checking to make sure there’s only one Google Home ch

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17 days ago
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LJO
asked in Amazon Alexa and Sonos
Live radio doesn’t play on Beam

Recently, Beam will not play live radio stations unless I use the controls on the device or press play on app with phone. This is new- for years I’ve been asking Alexa to play a live npr station (usually defaults to Tunein or Iheart). Now, Alexa confirms my prompt and says “playing…” but then nothing happens. Also- this is *not* happening on my older Sonos One- still works as usual. I tried removing Alexa, re-installing it, all apps are up to date, re-booting. Help! Any suggestions would be appreciated! 

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Jamie A
17 days ago
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Jethro714Contributor I
posted in Amazon Alexa and Sonos
NEW APP PROBLEMS***Cannot add alexa as a voice assistant

I’ve removed every speaker and added back. Wiped cache and data from my phone, uninstalled and reinstalled both apps. Removed all sonos devices from my Amazon account on my desktop. What am I missing. When I try to add a voice assistant in the sonos app, after adding the skill back into alexa, the dial just spins. It will not link to my amazon account.What have I not thought of?

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17 days ago
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NosolosContributor I
asked in Amazon Alexa and Sonos
Alexa Speaker Everywhere Group

I use a number of Alexa speakers around the house and have speaker groups set up. Alexa doesn’t have a portable device so I bought the Sonos Roam but It can’t be added to a speaker group like the everywhere group. Does anybody have a way to get this going perhaps a work around? 

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melvimbe
17 days ago
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0xAA55Contributor I
posted in Smart home integrations
Sonos Home Assistant (and more)

Sonos can support many third party smart home environments by supporting the Wyoming Protocol. This would allow Sonos products to act as the microphone/speaker for wake words and more for the most popular open source smart home ecosystem: Home Assistant. Other smart home ecosystems could also then add support for Sonos.There are not currently many good wifi connected speaker/microphones and Sonos would be de-facto the best in class product in this area. I imagine many people looking to automate their homes would purchase your products to use as their home assistant interfaces as there seems like only 1 other alternative available at the moment: ESP32-S3-BOX  (which is not very good)

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18 days ago
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Slobodan RadetaContributor I
asked in Amazon Alexa and Sonos
cannot install alexa on Era 300

Hi there!I am getting really frustrated with trying to install Alexa on my new Era 300. I have tried several times, factory reseting speaker but still - at first there is only one option to add vooce assistent - Sonos voice assistent. When I succesfully add it, then click on add voice assistent it just gives me the option to use third part smart device to control Sonos speaker (which I do not want - I want to install and use Alexa on Era 300), and leads me to quick help manual. No other options at all. Also in the Amazon Alexa app - there is no Sonos skill, for that matter anyways?!i have tried to reinstall both apps (Sonos and Amazon Alexa app) with no luck. please help!

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19 days ago
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Rob BroomContributor II
asked in Amazon Alexa and Sonos
Roam two

Hi all, I added a new ROAM 2 to my system last week and cant use Alexa voice control. I can use the sonos voice control, however  when I try and add Amazon Alexa I get the signing into Amazon then repeatedly get try again at he bottom of the app! My Beam, and the 4 other SONOS speaker work fine with alexa. Any ideas ?

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20 days ago
Marione
MarioneAvid Contributor II
asked in Sonos Voice Control
Using Sonos Voice Control with groups

Hi folks,I would like to say if with Sonos Voice Control I can directly ask to play music on a created group.I’m trying but it is not working.Something like: “Hey Sonos, play Manilla Road on Casa (name of group, I’m Italian :-) )Casa is the only group I have.Thank you in advance

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Marione
22 days ago
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ChimneysContributor I
posted in Amazon Alexa and Sonos
Alexa

Has anyone found a fix to sign in to Amazon to add Alexa? I know this was asked 6 months ago but wondered if there has been any update? As everyone else was saying, get all the way to sign into Amazon then it fails.....

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Airgetlam
23 days ago
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Kirk33Collaborator II
asked in Amazon Alexa and Sonos
Adding Alexa still doesn't work

How can be it that you still can’t add Alexa if you happen to use the Amazon shopping app (literally one of the most installed apps in the world)? I understand Sonos software is awful, and I try to set expectations very low, but it’s been over 6 months. Have they just completely given up on even trying to make anything work?

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K
23 days ago
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SansaContributor I
asked in Amazon Alexa and Sonos
alexa for india

Will there be alexa support in india for sonos speakers ? In future ?

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Airgetlam
25 days ago
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QQLDNContributor I
posted in Amazon Alexa and Sonos
Alexa issue with Connect:AMP

I have Alexa Echo and Connect:AMP ceiling speakers  in the same room, which can play music to the ceiling speaker,  but it stopped working,  I have tried todisable the Sonos Skill remove the speakers from the alexa app  uninstall amazon shopping app re-enable the sonos skill add the speakers backon alexa devices page the speakers shows and with “online” (no green dot) under it, but once clicked on the device, i got “Device offline , Some settings may not be available”when i play music on Echo, select play on devices,  the speakers are grayed out Tried the above steps several times, just can't get it working again .  Any advice would be highly appreciated! 

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Q
26 days ago
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swinnerContributor I
asked in Sonos Voice Control
Error trying to remove Sonos Voice Control from Era 100: "something went wrong"

I'm trying to disable Sonos Voice Control on my Era 100 using the iOS app. When I click “Remove Sonos Voice Control” I get this error:Something went wrongPlease try again I have repeatedly please tried again to no avail 🙃Tried rebooting the Era 100 but still got the same error A different Era 100 in my system was able to successfully remove voice control Tried force quiting the iOS app but no luckMy system is running the most recent version 16.4.2 (Build 81.1-58074) and iOS app is the most recent version 80.09.09

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Airgetlam
28 days ago
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Limbo65Contributor I
posted in Amazon Alexa and Sonos
Sonos Beam and Amazon Alexa

Been trying for days now done all what people say to do reboot the beam reboot the router uninstall Sonos app and reinstall it same as Alexa app and I still can't get Alexa to work on my Sonos beam 

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28 days ago
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BrunoMindhornContributor I
asked in Amazon Alexa and Sonos
Can't play content with Alexa on Era 300, works on Roam

Hi.Just got an Era 300. Sounds great. Enabled Sonos Voice and Alexa from the iOS app.  Have enabled Apple Music as I have a subscription. Alexa confirms it is linked to my Amazon account. There’s only 1 in this household. It respons with correct info re time, date etc. However, I can’t play anything on the Era 300 with Alexa.It gives a message asking me to enable the Sonos skill in the Alexa app and then run device discovery.Have tried both. Including disabling then renabling. I have a Sonos Roam and this works fine on there. Including playing from other sources, Global Player, BBC etc. Anything else I can try? Did search forums but not seen a clear resolution. TY.

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MoPac
29 days ago
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BuvenContributor I
posted in Google Assistant and Sonos
voice commands acts differently on Sonos One and Sonos Move

When Move has been updated it can not understand command’s from Google anymore. When I use One I just say (in Swedish) Hey google, play P4 - which is the radio station I normally listen to. Move will not understand. Keeps asking for which unit. There is only one system I have. Speakers are on different floors, so they can not over hear commands. Any idea why this lack of understanding has been introduced? Why not the same commands work the same on all products? 

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30 days ago
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PschwenkRenowned Enthusiast I
asked in Smart home integrations
upnp api zonegrouptopology

I have my own app working and can access some upnp services.  Can play, pause, adjust volume so far.  But the zonegrouptopology return method not allowed.  Tried both post and get.  Also having same issue with browse.  Any help would be appreciated. 

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30 days ago
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Ale1911Contributor I
asked in Google Assistant and Sonos
spotify and google assistant

I use Google assistant to launch spotify contents on Sonos One.Assistant voice correctly repetes what I asked to play on Sonos, but nothing happens.The problem has appeared randomly. I try to reset everything but still not working 

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1 month ago
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MelimarviContributor I
asked in Sonos Voice Control
Sonos app

My Sonos app keeps crashing repeatedly every time I try to go to the voice control option, any tips or reason why? Also my Sonos Beam stops playing music from time to time, and I don't have WiFi issues.

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Airgetlam
1 month ago
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OleFredrikContributor I
posted in Smart home integrations
Signal to a lightbulb

Hi. I have a project that involve some mods. I want to use a old radio cabinet, take out all of the components and install a sonos One speaker. But I want the lights in the cabinet to be activated when I choose the speaker. Is there anyone that know if thats possible? 

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UKMedia
1 month ago
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Eds89Trending Lyricist I
asked in Google Assistant and Sonos
Two identical systems found when linking to Google home. Only two of four devices added when selectingg either

I have been having issues controlling my Sonos system via Google assistant. I decided to unlink and readd Sonos to Google home.When doing so, I am presented with two identical systems, with no way to disringuish one from the other.I only have 4 speakers all under one system, so don't understand why two show. Oddly, if I select one it only adds two devices. If I unlink and try with the other, it only adds the other two devices. Anyone have ideas on what the hell is happening here? ThanksEds

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1 month ago
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Christian789Contributor I
asked in Sonos Voice Control
Feature request: Equalize/set volume level on multiple speakers

I would like to use Sonos‘s voice control to equalize volume level across multiple speakers or speaker groups,  

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C
1 month ago
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FvspeteContributor I
asked in Amazon Alexa and Sonos
Alexa voice control keeps disconnecting

Alexa voice control disconnects from Sonos 1 and Beam on an almost daily basis. I have tried reconnecting from the app, resetting each speaker, changing names on Alexa app, but it still keeps happening. I have read there is a bug. Is there an update to stop this happening? Could it be that I have 4g internet connection which might not have constant IP address? 

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1 month ago
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chrtuckeContributor I
asked in Sonos Voice Control
How to change timer/alarm notification

I would like to change the default alarm or timer notifications if possible. Is that configurable in Sonos and if so how do I do that? Thx

608
F
1 month ago
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