Skip to main content

Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4780 Topics
Y
YohannBContributor I
asked in Google Assistant and Sonos
Google assistant

Hello,I am unable to detect sonos beam gen 2 during google assitant activation. I am on the same network (spotify or else are working fine).What can i do ?Regards  

2158
Corry P
7 days ago
N
NollindProminent Collaborator I
posted in Google Assistant and Sonos
Anyone Get Amazon Music Working With Google Assistant?

It appears that Amazon Music is now supported with Google Assistant and Google Nest devices.Has anyone got them to work together on their Sonos speakers?It’s almost like I’ve got them halfway working together with my Sonos Beam. Google Assistant recognizes some commands but not all. What’s also weird is that if I check my Google activity, it doesn’t show the commands I’m requesting.However, if I use my Google Assistant app on my iPad and ask it to play an album or song on my living room speaker, it works perfectly and show the command in my Google activity.This is what I mean by it’s working “halfway”.Perhaps Sonos themselves aren’t aware Amazon Music hasn’t been added to Google Assistant which is why it might not be work correctly. 

471
N
7 days ago
J
JswartContributor I
posted in Smart home integrations
Thread Border Router Support

I know it has been raised before (some years ago) and there were some good arguments against doing it. But as the market is evolving this topic probably is regaining importance again. I just found myself in the position to buy a thread border router and now had to add the first Apple homepod mini to my Sonos mix. I would have gone for a Sonos speaker, or even better would have appreciated it if I could have updated my existent Sonos system to support thread. But as the landscape is right now, I had no other choice.As most customers will probably have multiple Sonos speakers around the house, turning them into thread border routers would make sure my thread network will work immediately across the whole building. It would honestly boost the value of my Sonos system. I am not sure if an upgrade is technically possible, I have not checked all the details of thread. But if it is, I believe Sonos should definitely execute on this. To the audio purists I would also like to say: yes, I unders

502
Airgetlam
7 days ago
D
DaveP4567Contributor I
asked in Amazon Alexa and Sonos
Multiple mics for Alexa.

I have 2 era300, a port hooked up to a large audio system and 1 beam on a TV in a large single room(10,000SqF). I am tired of yelling "ALEXA" across the room to my fire TV cube(Alexa). Can the era300 and the beam all listen and communicate to the cube?

141
Jamie A
7 days ago
A
AsclepiusAvid Contributor I
asked in Amazon Alexa and Sonos
how to ask Alexa to play music on Move 2

hi there,I am unable to use voice command to request Move 2 to play music via Alexa.I am an Amazon Prime subscriber and I have Amazon music app setup on my iPhone. I also have connected Amazon Prime service to my Sonos app. I am only able to use my iPhone to select Amazon music and play to my Move 2 on wifi from my playlist using the Sonos app.However I prefer the convenience of using voice command to request Amazon music instead of using my iPhone. is that possible?thank you for your assistance.  

252
Sotiris C.
8 days ago
P
ProXyContributor I
asked in Amazon Alexa and Sonos
Sonos Play1 cannot be found in Alexa app

Hello,after moving to a new location I wanted to setup my Play 1s again. I was able to add them as a new system and everything works fine in the sonos app. Then I reenabled my sonos skill in the Alexa app, but then no devices are found. I did everything to make it work: reset speakers, rebooted devices, restarted app, relinked Alexa and Sonos. But those devices just cannot be found… Are there any advices?

2088
D
8 days ago
W
willeatonContributor I
asked in Smart home integrations
Why is my Echo dot playing on my Sonos speaker when I tell it to play a song?

Why is my Echo dot playing on my Sonos speaker when I tell it to play a song? I haven’t done this on purpose. As an example, I say to Alexa, Play Kenny G, and it starts to play on my Sonos speaker in the other room. How do i stop this and have it play on the Echo dot?

6910
W
11 days ago
S
sedrickgatesContributor I
asked in Google Assistant and Sonos
google Assistant just stopped working

Since Yesterday I have lost Partielly then completely all connections to Google assistant.It stated from 1 of my Sonos One, then it extended to a Roam.... I restarted my router and all devices but no joy.It king of worked with e Roam for a minute then went south again after I reconnected a One...Removed all links to Google assistant in Sonos and Google Home.BTW, Google Home only sees a few Sonos devices, not all of them.... Odd.I have then tried to add the service back but it just never manage to do it First attempt after phone reboot takes me to home assistant config and it ends-up not finding any device.If I try again, the Google assistant never shows again, there seems to have a hidden window of it but nothing I do can make it show. I tried this on 2 different android phones, same results. I am now stuck with no assistant at all. Alexa won't activate and So is assistant just did not want to finalize the setup either..… Seriously WTF is goi g onnat SONOS. The giant  connected speaker

552
S
11 days ago
M
matt4566Contributor I
asked in Amazon Alexa and Sonos
Sonos Roam will no longer connect to Alexa

Hello, A few weeks ago my Sonos Roam reset and subsequently lost connection to Alexa. I've tried reconnecting it via the Sonos App and when I follow the steps and choose Alexa, it attempts to login to the app but all I get is the spinning wheel.Eventually it says try again or cancel. I've deregistered it on the Alexa app and still I'm facing issues. Any help or ideas are greatly appreciatedMatt

262
M
11 days ago
K
KelbycorpContributor I
posted in Smart home integrations
developing a new all imclusive app

I own 12 Sonos products in my system and love the hardware.  The interface, however, is lacking.  There are three tv sound bars including ann arc, arc ultra, and play bar.  They work fine as soundbars driven by the optical cable on my tv’s.  But since the app update some time ago, none of the other items work.  It’s all software issues, but without a,way to use the speakers, what’s the point?  It may be time to rethink my approach to audio in my home.  RIP Sonos.

502
K
12 days ago
Z
zb411Contributor I
posted in Amazon Alexa and Sonos
Voice Control for TV

Hi all - recently set up my Sonos Arc Ultra and have set up Amazon Alexa as my voice control. However, I can't seem to get voice controls for my TV to work. For example, when I say "Alexa, turn off my TV" it says that there is no device or group named TV. Any ideas on how to resolve this? Thank you

192
Z
12 days ago
H
Hagen HouseContributor I
asked in Amazon Alexa and Sonos
Alexa confirms but doesn't play

4 Sonos speakers throughout the house have worked perfectly two years. We use Alexa. Good connection. All speakers work Alexa responds I can look up anything I want and Alexa answers. On my music I ask Alexa to play an artist Alexa confirmsand she ends her sentence with “what would you like to hear next”. On my app I can see the song playing my sound bars the volumes everything but there’s no music coming out of my speakers. No matter what music I ask for, Alexa will confirm And then says “what would you like to hear next”

501
Jamie A
13 days ago
M
MaruchaContributor I
asked in Sonos Voice Control
ERROR AL CONFIGU

Compre un ERA 100  en junio 2024  no he logrado que reproduzca spotify,  sale que el dispositivo no esta en linea,  intento nuevamente y sale error 1.000 y no encuentro por ningún lado que significa esto  ni como solucionarlo.  Creo que mi platica la perdi comprando este dispositivo. 

82
Pools-3015
13 days ago
M
MarkInCumbriaContributor I
posted in Google Assistant and Sonos
Sonos One (Gen2) & Google Assistant not working - Dec 2024

Problems here too with Sonos and Google Assistant.  I have 2 x pairs of One (Gen2) and an ARC with 2 x One (Gen2) surround.All OK until yesterday when Google Assistant stopped working on both pairs of One - remains silent when `Hey Google` spoken, as if it’s not listening.    Tried reconnecting account in Google Home - no difference.In the Sonos App (Android) under Voice Assistants, the rooms containing the pairs have disappeared and when I try to add them back in the process starts, but then keeps saying `try again`.The Arc still works fine, so having read lots of reports of Google Assistant problems I’m reluctant to try Unlinking the Sonos account in Google Home.Very cross as we use voice to control multiple lights, heating etc. and we’ve invested a lot of ££ in Sonos!!

832
M
13 days ago
M
MikeyduaeContributor I
posted in Amazon Alexa and Sonos
alexa/echo with arc

Hi.the issue im having here right now is that I can’t change the wake word on arc as someone in the house has a similar name. The only way to change (as I have researched) is to get a dot, place near the arc, disable the arc voice control.then group the arc and dot in Alexa app in the same room (living room in this instance). And set preferred speaker as the arc.now, here’s where it gets messy. I have change the wake word to echo on the dot. When I call out echo on the dot, it responded on the dot. I thought it was suppose to respond through the arc? When I call echo on the dot to play music, it somehow says…playing Spotify on Sonos and the arc plays music.i tried bringing this dot to another room, group it with a full fledge echo speaker, set preferred speaker to full fledge echo. When I speak to the dot, it responded through the echo speaker. When I speak to the dot to play music, it DID not play on the echo but on the dot. Wtf..? I don’t really care about the echo and dot scenario.

7512
MoPac
13 days ago
G
GuacamohleContributor I
asked in Sonos Voice Control
Enabling Sonos Voice Controller on multiple speakers in same system?

I have an Arc Ultra with 2 paired Era 300s in a Living Room system.   If Sonos Voice Control is setup on the Arc Ultra, should enable it also on the paired Era 300s also or would this confuse the system?

201
Sotiris C.
13 days ago
M
marka590Contributor I
asked in Sonos Voice Control
Sonos App - Voice Control to play from own library

I just bought 2xERA 100 and 1xBeam (Gen2) (still waiting for delivery of Beam). I used S1 until yesterday for my 4 Play:1 and Connect. For a very long time it has been possible to update the app, I have waited since Connect is not compatible, but now I decided to take the step. And I wish I would not have!! I do not have to repeat what so many have said already concerning playlists (unfortunately I did not know until today after setup and testing). But I am asking, WHEN is it coming? Another question I have: I really hope it will be possible to use voice control to play songs from my own library! If that is not coming I will certainly return my new speakers. 

261
Jamie A
14 days ago
S
squishy81Contributor I
posted in Amazon Alexa and Sonos
Alexa can no longer play BBC sounds or Apple Music

For the last few days when i ask Alexa to play BBC sounds or Apple Music on my sonos devices it says “I’m having trouble”  Things I have already tried:factory reset of sonos devices disconnect and reconnect alexa integration in sonos app disconnect and reconnect apple music and bbc sounds service in sonos app enable disable apple music / bbc sounds / sonos skills in alexaNothing works The services work fine when played from alex advecis any ideas?  thanks a lot! 

362
J
14 days ago
A
arttravelContributor I
posted in Amazon Alexa and Sonos
Multiple spotify accounts in Alexa on Sonos

On my echo speaker, I have alexa enabled with two accounts, each with it’s own spotify. I can use voice commands to play from the appropraite person’s spotify - for example, “play artist on xxx’s spotify”.  I can also ask it to switch accounts. I have my alexa voice controller activate on my Sonos One. However it won’t switch accounts, nor will it play from any spotify other than the one assocaited with the alexa account which was used  for the voice controller. Is there a way to replicae the funcionality of my echo speaker on my Sonos One? 

353
UKMedia
14 days ago
A
AlexaTakeoverContributor I
asked in Sonos Voice Control
Why can't I add Sonos Voice Assist but Alexa is fine

Hi all,Hoping someone can help. I have the sonos arc ultra, roam 2 and three of the era 300 speakers. They all set up fine, connected to wifi etc, and Alexa works fine. However, if I try to add sonos voice assist I get an error message saying that there is “still a problem adding Sonos Voice Control.” This occurs on all devices. They are all showing up as connected to the WiFi. I’d prefer to use the sonos voice control over using Alexa for privacy reasons, and it’s really frustrating me! The app was only downloaded yesterday and is definitely OS S2. I’ve tried rebooting everything, mics are on, Alexa works perfectly. Not sure where to go from here.Thanks!Charly

372
Airgetlam
14 days ago
G
GympikContributor I
asked in Google Assistant and Sonos
koppeling met Google assistent lukt niet

Ik heb Sonos losgekoppeld van Google assistent omdat al lange tijd de spraakbediening voor de tv niet meer werkte (verder alles wel). Nu lukt het mij niet meer om te verbinden. Ik kan het hele programma doorlopen maar Google lijkt de beam of One Sl niet meer te vinden. Wat zou dat kunnen zijn? Moderator Edit: Google Translate - I disconnected Sonos from Google Assistant because the voice control for the TV no longer worked for a long time (everything else did). Now I can no longer connect. I can go through the entire program but Google can't seem to find the beam or One Sl anymore. What could that be?

442
G
14 days ago
M
MrcgibbContributor I
posted in Google Assistant and Sonos
apple music and google

Since this still has not been enabled I assume sonos will not be doing this ? Not a great look from Sonos, it works on other Google enabled speakers.What's causing the issue ? Will Sonos update this or do I have to change to Spotify which is a shame as apple music is far better and has Atmos 

251
Ken_Griffiths
14 days ago
E
Ernes0517Contributor I
asked in Amazon Alexa and Sonos
Alexa voice assistant.

I have a sonos beam 2 and I can't pair it with my Alexa voice assistant. When I go to log in to Amazon Alexa. It just won't work.

994
UKMedia
15 days ago
D
dgiContributor I
posted in Sonos Voice Control
Can't get Sonos to play favourite stations from Sonos Radio using voice control

I can't get Sonos to play radio stations from Sonos Radio using voice control. The stations are in my Sonos Favourites. “Sorry, I can’t find that on Sonos Radio. Please try again with another music service.”I’ve tried playing the stations via the app, asking “What’s playing” and pronouncing my SVC commands similarly, but no joy. example: RTÉ Lyric FMAny ideas? Is there a way to rename a favourite station in the iOS or desktop app that might get this to work? I’m not using Alexa and don’t plan to. 

382
D
15 days ago
O
OlsonContributor I
posted in Smart home integrations
Can you connect Sonos App to Google Home?

I have a new projector that uses the Google TV Stick and it’s Google Home services.  Is it possible to connect my Sonos devices to the projector?  I know I can connect one through Bluetooth, but I would like to connect the Google Home/TV Stick to the Sonos App so I can use my Sonos system.  Does anyone know how to do this?

567
O
15 days ago
Terms & ConditionsCookie settings