Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

  • 782 Topics
  • 6,052 Replies

782 Topics

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YoadMContributor I
asked in Google Assistant and Sonos

sonos beam Google assistant - no devices found

I had Sonos beam gen 2 for about a year, and I connected it to the Google Assistant with no problem.My brother bought the same speaker but got stuck when connecting the Google Assistant with “no devices found,” and I tried to disconnect and reconnect with my system as well to see and help him and got stuck on the same error.any ideas on how to solve it? saw some posts talked about unplugging and re plugging , changing networks etc etc but they didn’t worked for me

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Y
17 hours ago
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HonkenholmqvistContributor I
asked in Google Assistant and Sonos

Google assistant commands

i have an issue with some commands google assistant used on a sonos one, the problem started a one of weeks ago, I cannot anymore use simple commands as “stop playing, turn up the volume etc. Other commands like to start playing works fine, also shift to the next track and more. When I try to use some of the not working commands google responds following, “unable to precess commands for code” Please advice,  ThanksC

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Sotiris C.
2 days ago
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Garf255Contributor I
asked in Google Assistant and Sonos

Why is it so hard to ask Google to play BBC Radio 1?

I’ve done quite a lot of research on this to try and find a workaround, but I keep hitting roadblocks. Can anyone help please?I have a Playbar and Play:3 - both are working great and successfully connected to my Google HomeA while back, I used to be able to ask Google to “play radio 1” on Sonos and it would work. Since BBC moved away from TuneIn to BBC Sounds, this no longer works.I have connected BBC Sounds to Sonos (I can successfully play Radio 1 by using the Sonos app), but when I ask Google to “play radio 1” I get nothing or a random station on my Sonos.I used IFTTT to create an applet using the BBC Sounds streaming link as the source but Sonos won’t recognise the link and throws an error “unable to play...” Is there is a Sonos friendly URL for Radio 1?My want is to be able to ask Google to “play radio 1 everywhere” and BBC Radio 1 plays on all my Sonos devices but from what I’ve seen\read it seems like this is impossible. Am I wrong?Thanks in advanceSteve

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Corry P
2 days ago
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Col.JimContributor I
asked in Google Assistant and Sonos

connecting Arc to TV and to my Era 100

Can I connect my Arc to the TV and also to my pair of Era 100s. 

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C
2 days ago
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krokkContributor I
posted in Google Assistant and Sonos

Can't broadcast to Sonos One with Google Assistant

Hey everyone, I have a new Sonos One that works great aside from this issue I am having with Google Home/Assistant integration.  When I try to broadcast a message to the Sonos One located in the bedroom (either through the Assistant app or via voice command to my Google Nest Mini, which is in a different room), I get an error that there is “nothing named X in your account”, or something to that effect, so the message is unable to be broadcast. This happens regardless of whether I try to broadcast to the room (“Main Bedroom”) or to the device itself (“Main Bedroom speaker”), confirming the exact name of the room and speaker, respectively. Other Assistant features seem to be working fine; for instance, I can make commands from the Sonos One using “Hey Google” and play music on the Sonos One with a voice command from the Nest Mini. There are several old threads on this issue, all of which seem to point to this sequence in the Sonos app as a solution: Settings>Room Settings>(Select R

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5 days ago
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RyanS_1Contributor I
asked in Google Assistant and Sonos

How is it 2023 and shuffle still does not work from Google Assistant to Spotify to Sonos?

GA shuffles Spotify playlists just fine when playing on its own speaker. Send it to Sonos and it plays in sequential order with shuffle mode off every time. So Sonos, what are we supposed to do to make this extremely common use case work?

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106rallye
13 days ago
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repress-capita-narcosesContributor I
posted in Google Assistant and Sonos

Google telling me Spotify Premium isn't available

I have a Spotify Premium family plan and have multiple Spotify accounts linked to Sonos. I also have Google Assistant linked to each of those accounts and Voice Match set up. It all works fine except for my wife; every time she asks the Sonos speaker to play music, the speaker responds saying something like “got it, playing blah blah blah on Spotify” and then: Sorry, it looks like Spotify Premium isn’t currently available. Please try again later. This does NOT occur with Google speakers in the home. When she asks the Sonos speaker “who am I” it tells her her name just fine, so I know Voice Match is working. And I can ask it myself to play music without a problem.I’ve tried:factory reset speaker unlink and re-link Spotify from Sonos unlink the Sonos speaker from Google and re-link it remove Google and Sonos permissions from Spotify in the web UI and relinking everything doing all of the above but with an Android device instead of iOS checking to make sure there’s only one Google Home ch

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K
26 days ago
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number5of8Contributor I
posted in Google Assistant and Sonos

Fix for Error 'Sorry Something Went Wrong' when attempting to play music using Google Assistant

I had a problem with Google Assistant on my Sonos One and Beam. I was unable to play Pandora Music on my Sonos by saying ‘Hey Google….’.  My Sonos App was working and if I used the App, I could play my music.  However, If I said, ‘Hey Google, Play Beatles Radio on Pandora’, the reply would be, ‘Sure, Playing Beatles Radio on Pandora’.  This was immediately followed by, ‘Sorry, Something Went Wrong’.  Previously, I had no issues.  Now, every time I tried, I got the same reply.  So, I did the following:Restart Google Wi-Fi NetworkFactory reset of Google Wi-Fi NetworkRe-installed all of my Sonos productsRe-installed Google Assistant on my Sonos productsI repeated the following several times over a period of 2 weeks.I contacted the Chat function of Sonos and they had me uninstall and reinstall Google Assistant.  Google Assistant worked fine, with the exception of the request to play Music. I was given a ticket number and told to call the following day (I chatted on Sunday, the technicians

7
S
26 days ago
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BasovContributor I
posted in Google Assistant and Sonos

Google Assistant starting the wrong radio station on TuneIn

Hello everyone,I’ve received my Sonos One (Gen 2) yesterday, and overall I’m happy with the product. There’s just an issue I’m having when asking Google to play a radio station (in the Netherlands). I’ll post my findings and my current solution/workaround below.When asking “Hey Google, speel Qmusic” I get the response “Ok, ik speel Qmusic op TuneIn”. All good you’d say. Next I hear TuneIn starting, but then it starts playing an American radio station. The same problem occurs with any other Dutch radio station.Findings:1) Contact with support didn’t help much, but they confirmed it’s an ongoing issue between Google and Sonos. Lately it was working, but reports have started coming in since beginning of June about this specific issue. 2) All my locations in Sonos, Google Assistant and my Phone are set to the Netherlands. So the systems should know I’d like a Dutch radio station. 3) Qmusic has a FM frequency of 100,7 in the Netherlands. The radio station I hear is ‘Life 100,7’ in America.

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1 month ago
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ABKContributor I
posted in Google Assistant and Sonos

Google assistant functionality on Sonos is dead!

Hey gents,I own a lot of Sonos products, i have stopped counting. We, our familie have always loved these products. But today, we did somthing we should have done a long time ago. We disabled the build-in Google Assistant in all our Sonos products, and put up a Google mini and set the speakers with the disabled Google Assistant as the default speaker. So thank for the extra power consumption and the extra taken power-outleds in these harsh climat and green times….. But! This has brought peace and balance into the entire house again. Everything works perfect with this setup.And i don´t care what and who says this is a Google issue, or Sonos issue. This product was put on the marked with a build-in assistant that Sonos choose, so the complaint goes to Sonos.This functionality worked perfect some years ago, slowly it degraded with from understading slobby voice commands, to you must have a masters degree in correct linguistic. A very short example could be to tell it to play music: “Ok go

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106rallye
1 month ago
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KommishContributor I
posted in Google Assistant and Sonos

Google Assistant Repeating Incorrect Information

I am curious if anyone else is experiencing this.  When I ask Google Assistant to play the radio station WXXI she repeats the action but replaces the “WXXI” with “WXC”.  The correct station actually plays so it is not a real big issue, it’s just weird.  My kitchen speaker does it every time while my basement and bedroom speakers do it maybe 30-40% of the time.  All other voice control actions are repeated correctly.  I have had the speakers for about 4 years and this started about 6 - 9 months ago I think.

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K
1 month ago
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perrymasterflexContributor I
asked in Google Assistant and Sonos

Move 2 loses Google Assistant

I was quite frankly shocked that the new and improved Move 2 actually has diminished functionality compared to its predecessor. It’s jarring to discover that a new generation of technology is less integrated, less compatible and less useful. Like many in this community, I’ve set up a vast wireless system complete with several smart devices and Sonos has always been an integral component to controlling the entire system. I hope that this will be resolved, otherwise perhaps the original Move and all of the older Google Assistant compatible Sonos speakers are the better solution. This is a real shame since great audio quality is what we’re here for, but not without the utility we’ve come to expect from Sonos. Thanks so much.Perry

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JamesDan
1 month ago
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HsvsjsbsContributor I
asked in Google Assistant and Sonos

Grouper Sonos et google

Bonjour, j'ai acheté un Sonos Arc avec un subwoofer. J'ai plusieurs petit baffles Google, je n'arrive pas à mettre de la musique de Spotify sur l'arc et les baffles Google en même temps. Je n'arrive pas à faire des groupes, que ce soit sur Google Home, Sonos ou Spotify ( qui me renvoie sur l'appli Sonos) Des solutions ?Je veux regrouper les haut-parleurs Sonos avec des haut-parleurs Google mais cela ne fonctionne pas dans l’application Google Home Google Translate:Hello, I bought a Sonos Arc with a subwoofer. I have several small Google speakers, I can't put Spotify music on the arc and the Google speakers at the same time. I can't create groups, whether on Google Home, Sonos or Spotify (which sends me to the Sonos app) Any solutions?I want to group Sonos speakers with Google speakers but it doesn't work in the Google Home app

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Jamie A
1 month ago
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MichaelDennisMitchellContributor I
posted in Google Assistant and Sonos

Google Assistant completely useless now

So over the last year Google Assistance on sonos (regarding spotify in particular) has been pretty buggy.. now it's completely useless. The response to any/every question I ask now, mainly regarding spotify, is "I'm sorry, I dont know how to help with that" I have 3 other google devices, if I ask them to play spotify on the sonos, no problem, works perfectly. Any way to fix this? Pretty frustrating that the $50 google speaker works flawlessly compared to this $600+ speaker

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1 month ago
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perrymasterflexContributor I
posted in Google Assistant and Sonos

Very dissapointed that Sonos Move loses Google Assistant

I was quite frankly shocked that the new and improved Move 2 actually has diminished functionality compared to its predecessor. It’s jarring to discover that a new generation of technology is less integrated, less compatible and less useful. Like many in this community, I’ve set up a vast wireless system complete with several smart devices and Sonos has always been an integral component to controlling the entire system. I hope that this will be resolved, otherwise perhaps the original Move and all of the older Google Assistant compatible Sonos speakers are the better solution. This is a real shame since great audio quality is what we’re here for, but not without the utility we’ve come to expect from Sonos. Thanks so much.Perry

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Sotiris C.
2 months ago
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bstContributor I
posted in Google Assistant and Sonos

Unable to turn on/off TV through voice command (chromecast)

Hi  I have a weird issue. For years I have been able to turn on/off my TV through voice command using google assistant on my Sonos One. Suddenly this has stopped working, and the google assistant in Sonos says “Sorry unknown error has occured on [name of my chromecast]” (this error might not be precise, I have translated it from my native language). I am able to for example pause/unpause the chromecast using voice command. If if say the exact same turn on/off command using the Assistant app on my phone the TV turns on/off. I have tried unlinking/removing my assistant both in Google Home app, and in the Sonos. Linked it again, and went through the setup process, but the same error occurs. I have also tried renaming my Chromecast (found that advice in a similar thread), but same result. Both my Sonos One and Chromecast has newest firmware. If i go to https://myactivity.google.com/ and filter on assistant, I can see the command, and here it also says that unknown error has occured. Anyone

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R
2 months ago
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AellusContributor I
asked in Google Assistant and Sonos

Google Assistant

Is there anyway to get Google Assistant working on the Era 100?  

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106rallye
2 months ago
lhenriksson
lhenrikssonContributor I
asked in Google Assistant and Sonos

TuneIn plays wrong radio station

Hi, first time here.I have a problem when trying to play a radio station with Google Assistant on a Sonos One.Trying to play “SR P3” a swedish radio station through the voice command “Hey Google, play P3” and it worked without a problem until 1 month ago but now it only starts a spanish radion show without the text “P3” in the title. It works without problem on my phone and open the right radio station in TuneIn.I have tried to unlink and link TuneIn and also tried using it with out TuneIn-account synced to my Sonos. Searched the forum but couldn’t find any problem like this, or maybe my search was bad.Does anyone have som idea what the problem can be?

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2 months ago
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BallripperContributor I
asked in Google Assistant and Sonos

Sonos showing up under 'Airplay and Bluetooth' instead of alongside Google home speakers

Help!If I go to cast music from my phone and tap that cast icon, my soundbar+sub doesn't show up in the list of devices, but rather, only if I further tap the 'Airplay and Bluetooth devices'. You might be thinking, well yeah, you didn't set it up in Google Home. Yet, I did, and when I go directly into the Google Home app, I can see it listed there among my other speaker devices.It seems like I have to choose between soundbar+sub (via 'Airplay and Bluetooth devices') or my other speakers (Google Home devices). How do I get the soundbar+sub to show up alongside my other google home devices when I go to choose which devices to cast to?Is it possible that Airplay somehow claimed ‘ownership’ and I need to disable the Airplay connection and reestablish the connection only via Google Home (somehow?). I’m grasping at straws here.Please and thank you,Keven 

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Corry P
2 months ago
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ahielContributor I
asked in Google Assistant and Sonos

Google assistant saying "I can't reach the internet right now"

I am constantly getting the “I can’t reach the internet right now” from Google Assistant (GA) running on both my Sonos One speakers. GA on my phone has no such issues and neither do three Google Home Minis in my home. The speakers themselves have Wifi connections because I can use the Sonos app to play musing on them with no issues. Suggestions? Tried to reconnect GA but now it stuck on “This may take a minute. if its taking too long, try again”.I’m using Nest wifi pro. had no problems with my sonos system for years… 

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Ken_Griffiths
3 months ago
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kardikekContributor I
asked in Google Assistant and Sonos

Problem linking to google

Hello!I’ve recently had to redo my home network from scratch which unfortunately included my Sonos Play:5. But it just doesn’t seem to work anymore, I’m following all instructions, factory reset all involved systems, updated all apps, Sonos works fine on the Sonos app but it refuses to link to the google assistant.  Google home app → Devices → Set up a device → Pick Sonos → Link account, continue → [here I come to login.ws.sonos.com]Continue → Allow google to control your sonos, Okay → [oauth-redicrect.googleusercontent.com, blank page with a link saying “Return to app” that doesn’t load anything]Anyone know how to fix this? Thanks to anyone reading this.

1
K
3 months ago
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Doug AmesHeadliner I
posted in Google Assistant and Sonos

Google Assistant responding "I didn't understand" after every command

Today Google Assistant on my Sonos speakers started adding “Sorry, I didn’t understand” in response to many commands, even though the GA activity log shows that it heard the command correctly and in many cases did actually execute it correctly. The same commands continue to work fine on every other Google Home and Google Assistant speaker - only commands via Sonos produce this problem.Sonos, this dispute with Google is getting pretty tiresome. I hear you’ve been making podcast comments about not wanting to invest in updates for Google Assistant. Funny how every other old non-Sonos speaker with Google Assistant doesn’t seem to be having the same problems. Isn’t it about time you just came out and admitted that you’re going to drop support for Google Assistant because you got into a legal spat? Don’t worry about upsetting your customers, we’re already angry.

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3 months ago
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ynizonContributor I
asked in Google Assistant and Sonos

Franceinfo is overwritten by Swindon 105.5

From 1 month ago, when i ask to my sonos (google assistant):“Can you put the radio franceinfo” , it take the swindon 105.5 US radio on tunein, not the french national radio.I have added france info to my favourites, but without succes.Can you fix it pls ?Thanks

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G
3 months ago
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ouideerContributor I
asked in Google Assistant and Sonos

Sonos / Google Assistant doesn't listen after first interaction

After asking something from Google Assistant, Sonos or Google Assistant stops listening.On Google devices I had the chance to have a follow up question or keep talking to google, like in a normal conversastion:Simple example: - Hey Google, set a timer for 3 minutes.- OK a timer was set for 3 minutes.- Thanks!​​​​​​​- I’m honored to serve!Now on Sonos this never happens anymore, because Sonos stops listening after it set the timer.Doest anyone know why is this?

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Corry P
3 months ago
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LisavisionContributor I
asked in Google Assistant and Sonos

Google Assistant issues since voice match and personal results

I set up voice match through Google Assistant. on my Sonos One and started having issues, so then turned it off.  Now the Google Assistant  will not play spotify or add to my lists.  It keeps saying to turn on personal results.  When I try to turn on personal results through my phone, it automatically toggles it to OFF again.  I’ve rebooted, deleted, unlinked, relinked etc.  The issue is just sticking.  Please help to fix this Assistant bug.

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Corry P
3 months ago
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