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Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

  • 911 Topics
  • 6,931 Replies
911 Topics
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perrymasterflexContributor I
asked in Google Assistant and Sonos
Move 2 loses Google Assistant

I was quite frankly shocked that the new and improved Move 2 actually has diminished functionality compared to its predecessor. It’s jarring to discover that a new generation of technology is less integrated, less compatible and less useful. Like many in this community, I’ve set up a vast wireless system complete with several smart devices and Sonos has always been an integral component to controlling the entire system. I hope that this will be resolved, otherwise perhaps the original Move and all of the older Google Assistant compatible Sonos speakers are the better solution. This is a real shame since great audio quality is what we’re here for, but not without the utility we’ve come to expect from Sonos. Thanks so much.Perry

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#DazzHazz01Contributor I
asked in Google Assistant and Sonos
Unable to add Google Assistant

Please help as I am going crazy trying to sort this.Due to other issues, I had to factory restore my Sonos One but am now finding it impossible to re add Google Voice Assistant, I have relinked the account (I only have one, so no issues there) tried adding Alexa as an experimet, which does add, but does not react to voice comands, says system not online, but it definitely is,  just want to get Google back up and running, have tried everything with no luck. All I have is the message "This may take a minute. If it is taking too long, try again" and the icon just spinning away, I have no idea what to try next.Any help would be much appreciated. Kind regards Darren. 

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dckopeContributor I
asked in Google Assistant and Sonos
Google Assistant completely fails to install on all Sonos speakers

After the recent Sonos system update all voice enabled devices have failed to install or load Google Assistant.  Sonos support is blaming Google due to Gemini and Google is blaming Sonos for a very poor app link integration. Shockingly Amazon Alexa and Sonos Voice work fine but for users who have all of their home automation on Google Assistant/Google Home they are screwed again. Please resolve this issue!

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TweakableContributor I
posted in Google Assistant and Sonos
Volume level not set properly via Google Assistant

As I'm not able to reply anymore on the other topic here's a copy paste below. This issue still exists and is there for years now with a period in between it did work without issues. Any update on this? I'm experiencing the exact same issue as described below with my Sonos One Gen1. I can say volume 30 instead of volume 3 or volume 50 instead of 5 etc.to have it work correctly but it's still a bit weird this hasn't been solved so far.Info from another topic by ​@P.Janssen“For some months now I’m experiencing an issue when asking Google Assistant to set the volume of our speakers/rooms to a desired volume. This does not work properly when asking to set the volume to either level 3, 5 or 10. The other volume levels seem to work okay though, as per below list:“Hey Google volume 0” : room volume is correctly set to 0% “Hey Google volume 1” : room volume is correctly set to 10% “Hey Google volume 2” : room volume is correctly set to 20% “Hey Google volume 3” : room volume is incorrectly set

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AlexalContributor I
asked in Google Assistant and Sonos
Sonos beam 2 cannot connect Google assistant

Hi, Google assistant worked fine till now. I tried to re connect it, it will not connect. Tried restart, unlink and link again Sonos via "works with Google". Here's a screenshot.  

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John WilliamContributor I
asked in Google Assistant and Sonos
Google nest hub gen 2 sonos problems

When i say hey google play some music or a specific music, it says “Playing song name on sonos from spotify” but then it does nothing? It works completely fine from google assistant on my phone and from my google tv. But when i tell my google nest hub 2 it just says “Playing song name on sonos from spotify” without actually doing it?

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RamtinContributor I
posted in Google Assistant and Sonos
What is Sonos' plan for transitioning from Google Assistant to Gemini?

With Android phones moving to Gemini, this change interferes with using Google Assistant on Sonos devices. If Google Assistant is not already set up on Sonos, the setup process now redirects to Gemini, making it impossible to connect GA to Sonos. For those who have GA already activated, enabling Gemini on the phone causes GA on Sonos to respond with a connection issue, rendering it unusable. This creates a difficult choice for users either stop using GA on Sonos or avoid switching to Gemini on their phones. Given that GA is likely to be fully replaced by Gemini in the near future, how does Sonos plan to address this transition and ensure continued voice assistant functionality on its devices?  

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Doug AmesHeadliner I
posted in Google Assistant and Sonos
Verbal response in Google Assistant routines

As anyone who uses Google Assistant routines on Sonos knows, it was quite a while ago that Google started saying “Sorry, I don’t understand” to any action in a routine that attempts to speak a verbal output on a Sonos speaker. The bug came and went a few times, and then settled in permanently with no acknowledgement from Sonos or Google.I experimented a bit to see if there was any workaround, such as playing a standard sound effect (unfortunately Google doesn’t have any built in sound effects) or playing a pre-recorded audio file with the response (that works, but media volume is muted as long as the routine is running, so the audio isn’t very audible).If all you want is a simple verbal acknowledgement to know that the routine ran, you can add actions in the routine to increase volume and then decrease volume by the same amount. That results in Google saying “Ok” or “Got it”, and it does work on Sonos speakers.

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AJ2029292Contributor I
posted in Google Assistant and Sonos
Google Assistant no longer available

As far as I can tell, the sonos app can no longer connect to Google Assistant on a modern Android phone. I've un installed, re installed all apps and connections and all that has managed to do is remove my existing Assistant connections on other existing devices.Then I realised that due to changes in Google Assistant and Gemini it is no longer possible. I'm absolutely over this crap, luckily I can process a return for the new Sonos Move (not the 2..) Sonos is a waste of time and energy, what a joke!

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pacContributor II
asked in Google Assistant and Sonos
Google Assistant and Roam 2

Can I set up Google assistant on a Roam 2? Or must I use Alexa???

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Rowdy1961_2Contributor I
asked in Google Assistant and Sonos
unable to install google assistant

When trying to install Google assistant on my new sonos arc I select the installation but after selecting open assistant the spinning wheel just keeps going. Try again comes up but Judy the same thing happens  I am so over all the issue with sonos. Very disappointing 

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Storming123Contributor I
asked in Google Assistant and Sonos
Google Home won't play anything on my Sonos S1 system

Hi. My Sonos 1 and 5 are connected on the Google Home device list and Sonos is a linked service. Recently I cannot use Google voice commands to start any services on my Sonos devices - it just defaults to playing on the Google device I asked to perform the action. If I go into the Sonos app and play something I can then pause/volume change etc via the Google Home app no problem. Is this a Google or Sonos issue? (I’ve rebooted all my devices/router etc. unlinked/linked everything but the problem still persists)

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Northman1234Contributor I
posted in Google Assistant and Sonos
Unable to use google nest with Sonos play 1

I’m not able to get Google nest to play anything on my pair of Sonos play 1 speakers.when I try and add Google assistant in the Sonos app it doesn’t work it just pops up help info instructions on how to set it up which I’ve already done. I’m using the Sonos app on my iPad. I have installed google home and Google assistant and the Sonos app. I try setting the default speakers to the Sonos speakers in Google home for the nest device. When I ask the nest to play music it says okay and that it’s playing on the selected speakers but the speakers never play anything. I can control the speakers fine using the Sonos app by itself.Any ideas on why this doesn’t work at all? I’ve seen other people posting that it works and I’ve watched YouTube videos on how to set it up and it working for them. 

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wddossettAvid Contributor I
asked in Google Assistant and Sonos
sonos arc and google assistant

so after my third time doing this I thought I would ask…. Every time I add my sonos arc to my sonos system and then add the google assistant, it goes offline a short while later - and there is no fix other than to factory reset.  I realize that sonos are no longer supporting google on new devices as they can’t seem to play nice together, however this did work fine until I moved to my new house.  In the old house we were in due to displacement by wildfire, I only had the arc.   Google worked fine on it.  So we rebuilt after the fire and moved in 3 weeks ago and I got a bunch of new sonos stuff to fill the new house - but now, as I said, I add the arc to my system, its fine everything works.  Then I add google assistant and it goes offline - it works for a little while, not sure how long, but in the morning I come down and it's offline.  Not only offline, there is no fix for it other than to factory reset.  I added it again yesterday, didn’t add google assistant and this morning it is st

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P.JanssenTrending Lyricist I
asked in Google Assistant and Sonos
Volume level not set properly via Google Assistant

For some months now I’m experiencing an issue when asking Google Assistant to set the volume of our speakers/rooms to a desired volume. This does not work properly when asking to set the volume to either level 3, 5 or 10. The other volume levels seem to work okay though, as per below list:“Hey Google volume 0” : room volume is correctly set to 0% “Hey Google volume 1” : room volume is correctly set to 10% “Hey Google volume 2” : room volume is correctly set to 20% “Hey Google volume 3” : room volume is incorrectly set to 3% (instead of 30%) “Hey Google volume 4” : room volume is correctly set to 40% “Hey Google volume 5” : room volume is incorrectly set to 5% (instead of 50%) “Hey Google volume 6” : room volume is correctly set to 60% “Hey Google volume 7” : room volume is correctly set to 70% “Hey Google volume 8” : room volume is correctly set to 80% “Hey Google volume 9” : room volume is correctly set to 90% “Hey Google volume 10” : room volume is incorrectly set to 10% (instead of

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ViperXL75Avid Contributor III
asked in Google Assistant and Sonos
Can only add GoogleAssistant using old phone

Ok, before you start typing "it is a local problem".... my answer is "I know!" So I recently bought an S24Ultra and have been using the Sonos app on it. The application does most of the things.But what I have been struggling with since day 1 is that when I try to add GoogleAssistant to my speakers, the application will try to launch the GoogleAssistant application and stay without launching it.I thought that maybe it had to do with the fact that I am using Gemini, so I switched the phone back to Google Assistant. But no use.I checked and made sure that all the rights are set correctly for the sonos App.At this point I have to grab my old Samsung S3 each time that I want to add the GoogleAssistant to a sonos speaker. Anyone else experiences this?Any solutions?

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ChristianXXGContributor I
posted in Google Assistant and Sonos
Sonos TV control

I have Sonos system containing two Sonos One and one Sonos AmpGoogle Assistant have worked great together with my Sonos One for the last three years. Suddently out of the blue a “Sonos TV control” apears in my Google Home App. When I ex. call Google Assistant to switch off my Sonos One, it fails, and tell me there is a error with my “Sonos TV control”.First of all, I dont have any “Sonos TV control” installed nor any TV speaker and I don´t know where its coming from or how its suddently apears in my Google Home app. After two months of investigaing I now know its coming from my Sonos Amp.How can i remove/disconnect to this “Sonos TV control” in my Sonos Amp to get my Google Assistant workning again?

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FrankOwenEnthusiast I
asked in Google Assistant and Sonos
Google Assistant - Vanished and cannot be added back on Beam (Gen 1)

As of November 20, after a long power outage of 12 hours, I noticed the following:Google Assistant (GA) vanished - first noted with inability to turn on microphone, verified on Sonos App, on the Sonos Beam Gen 1. Any attempt to re-add GA via either android or ios fails with different symptoms depending on the OS.    Android will not be able to locate any google assistant capable device in the ‘google assistant’ phase post linkage (SSO/OUTH) between google ↔ sonos;  IOS will get there error message ‘There may be a problem’.   Verified no former linkage exists in Google Home. I added / removed the SONOS voice control successfully so the Beam is not mechanically challenged.I’ve reviewed threads, cleared the beam to factory defaults and rebuilt, rebooted the router / sonos devices, all to no effect.   All Sonos devices and controller are up to date.   Still, no ability to add Google Assistant to the beam.I’ve seen an email thread from three months ago that the GA feature / addition is curr

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Me83Contributor I
asked in Google Assistant and Sonos
No Google Assistant After A Year

How is it that after a year this still isn't working?

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Titus 1058Contributor I
posted in Google Assistant and Sonos
Anfangston bei Assist

Ich möchte bei Aktivierung von Google Assist einen Anfangston einstellen. Wo kann ich das Problem beheben? 

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TurnbacktimeContributor I
asked in Google Assistant and Sonos
Sonos not available with GA. Sonos Beam

I have a Sonos Beam that I am trying to get working with GA. Have followed all the instructions added GA within the Sonos app. Gone into GA and checked names, set default speaker etc.Beam/GA recognise voice commands as it comes back and tells what it is going to do. Then it comes back and says it looks like Sonos isn’t available. Doesn’t mentioned the name of the speaker I have told it to play through. Have tried renaming the room and speakers within Sonos App and GA. Always the same Sonos not available.At the moment I only have Sonos speakers in one room. A Beam and two One SLs. So wouldn’t have thought much scope for confusion as to where it was supposed to be playing.any suggestions. Family is so used to using GA to stream audio in other devices I would like this to work.

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WthaydenContributor I
posted in Google Assistant and Sonos
Sonos with Google Assistant not playing music - responds but then silence

So today I ran into an odd issue with both my Move and Roam, when I go Hey google play XXXX on Pandora. It will respond playing XXXX on Pandora, then silence. Same thing happens when I say play XXXX on YouTube music. It will response playing XXXX on YouTube music and then silence.If I go into the app on my phone and select what to play, it will start playing on the speaker.Losing the ability to have music play via voice command just started in the last day or so. When asking the google assistant about weather and such, it will respond as expected. It seems to be just with playing music currently.I’ve tried rebooting the devices, no change. I removed google assistant from the Move and no difference. I’m not sure if this is stemming from a larger issue I’m having with Sonos and google assistant where when Pandora is playing I can’t use voice commands to like a song, again I need to go into the app to do this.

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Mr01Contributor I
asked in Google Assistant and Sonos
Roam and Google Assistant

Hi, I have purchased a Roam today which is supposed to support Google Assistant. It is the Roam, not the Roam 2, and even has the ok Google branding on the box. When I go into the Roam settings, under voice assistant, it only has 2 options, Sonos Voice Control and Alexa. The instructions say it should show me Google Assistant as well. Am I missing a step somewhere? Thanks

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SMo76Contributor I
asked in Google Assistant and Sonos
Google Voice Control on the ARC Ultra

How do I enable Google Voice Control on the ARC Ultra? If it's a regional issue, how can I change the region settings to make it work?

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jswrightsonContributor I
posted in Google Assistant and Sonos
Sonos Move and Roam and broadcasting

Hi all, I have a google assistant set up on my system and it looks like I can broadcast from my Move and Roam but I can’t here the broadcasts from them. I’ve tried setting up the ‘default music speaker’ under the sonos app which then loads up the google assistant app.  But it doesn’t work.Is there something I’ve missed?

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