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Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

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Getting Started with the Google Assistant and Sonos

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1018 Topics

G
gowebContributor I
posted in Google Assistant and Sonos

Alarm not working on Google Assistant

Alarms don't seem to be set through Google Assistant. Steps to reproduce: [list=1] [*]"Hey Google, set an alarm for xxx" [*]Google responds that alarm is set [*]"Hey Google, what alarms do I have set?" [*]Google responds that no alarms have been set [/list]

41
S
10 hours ago
jwastrel
jwastrelContributor I
asked in Google Assistant and Sonos

Does Sonos Roam Support multiple Google assistant Voice Match Profiles?

Hi all,It seems like our Sonos Roam is only remembering one voice match profile - The latest one added. We can add an extra voice match profile using Google Assistant on our IPhone or android tablet, and it works temporarily - The Sonos Roam recognises and can identity both voices.However, after a while, it seems to forget one of the users and only retains the latest voice match profile added via Google assistant.This is an issue, as only one user can utilise the personal results features of Google assistant - For example, adding items to a shared grocery list on Anylist or Google Shopping Lists.I think it might be forgetting the second voice profile when the Sonos Roam is powered off using a 5 second press. Anyone else have this issue? ThanksJW

6
Asgorath
4 days ago
D
dan2skyContributor I
asked in Google Assistant and Sonos

cannot install google assistant on sonos app

hello.I cannot add google assistant on my sonos app.See below what I have tried:i can see all my 4 sonos linked to my Google home app in their respective rooms I have unliked them and then linked them back again  I have rebooted all 4 sonos speakers both my google assistant / home and sonos app are up to date they are on the same wifi network I am logged in one google account Spotify is my default music service on both google home and it is linked in the sonos app with my unique login details I still cannot add google assistant to my sonos app.Can you please help.Thanks

2
Mr. T
6 days ago
M
MusterContributor I
asked in Google Assistant and Sonos

You have not configured the account with the media distributor yet

I’ve had my Sonos speakers for years and been able to to control them via my Google Home assistants, but since some time ago whenever I say “Play Music on Five (name)” I get the response “It seems you haven’t configured the account with the media distributor yet”.Its not Spotify its referring to but Sonos (If I just say “Play music” it plays music from Spotify on my iPhone”. I’ve removed/added the Sonos account in Google Assistant/Home multiple times, I can see the speakers in my devices list but I can not get inte to play.I’ve tried resinstalling all apps (Google/Sonos) and I’ve tried to different devices. It does not matter which speaker I ask Google to play on, I get the same message regardless.Any suggestions?   

0
M
6 days ago
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ChoppyContributor I
asked in Google Assistant and Sonos

Google Assistant wont play Spotify music.

Verbally asking Google on my sonos arc to play music results in this response: "Sorry, it looks like you haven't set up Spotify Premium on your Sonos app. To play from Spotify Premium, link the same account on both Sonos and Google Assistant."I've tried looking at other posts but I haven't seen any working solutions. I've done exactly as Google said as well as reinstalling apps and reconnecting Spotify to Google assistant and to Sonos. But I still get the same message every time.

12
R
11 days ago
G
gmcoutoContributor I
asked in Google Assistant and Sonos

Using Google Assistant to play specific music won't play related songs after it.

Whenever I ask Google Assistant on Sonos Roam to play a specific music, it will play just the specific song then stops.However, the Google Assistant on any other device I own works differently, it will play the song first, and then related songs.It's quite infuriating because I have added this device to the kitchen and it's supposed to help my wife on listening to music in a hands-off manner, and it's driving both of us nuts. What is the point of having an assistant if you can only achieve the behaviour you want by using the app? (which is quite bad btw)I see that are some people that have similar complaints as old as 5 years ago. Is there no solution to this?

1
106rallye
11 days ago
E
EblermeisterContributor I
asked in Google Assistant and Sonos

Sonos TV Control Turns ON TV When Google Assistant is Asked to Turn It Off

I have a Sonos Arc, which is connected to my LG TV (lg65nano956na) using eARC. I have Google Assistant setup on the ARC, and everything is working fine. I am able to ask Google Assistant to Turn ON or OFF the TV, using voice commands - where Google Assistant then uses the Sonos TV Control Integration to execute the command, as my TV itself does not appear as a smart device in the Google Home app.I am however facing one isse, that if the TV is already “OFF” and Google Assistant is asked to turn it “OFF”, then it turns ON. This in itself is not an issue (as it does not make sense to do).The problem arrives when I use the “Turn OFF everything” command, to turn OFF all my smart devices. In this case, all my smart devices turn OFF, including my TV.. unless the TV is already “OFF”, in which case Sonos TV Control turns it back on.Any idea why this happens and if there is a way to solve it? 

2
E
19 days ago
L
Lardo5150Contributor II
posted in Google Assistant and Sonos

Nest Audio only partly controlling Sonos

I am not sure if this is a bug, part of the lawsuit or what.I have a Nest Audio.I have Sonos Connect Amp powering two outdoor speakers.Sonos is linked to my Google Home.From the Nest Audio, I can tell it to change songs. That is it.It seems it no longer adjusts the volume. It also will no longer play a different artist. For example, if I am listening to Van Halen, if I say "Ok Google, Play Pantera on Pool Radio", it says it can't do that on this device. If I say "OK Google, Next song", that works.Trying to change volume as I said, does not work anymore either.On my phone, if I say "OK Google, play Van Halen on Pool Radio", it will work.Is there something with the Nest Devices that is now broke or a bug?I removed the sonos, readded it, reauthorized YouTube Music. nothing. I tried a second Nest Audio, same thing. It will not do "Ok Google, Play "artist" on Pool Radio".Seems it is just related to the Nest Audio.

2
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19 days ago
L
Lardo5150Contributor II
asked in Google Assistant and Sonos

Nest Audio only partly controlling Sonos

I am not sure if this is a bug, part of the lawsuit or what.I have a Nest Audio.I have Sonos Connect Amp powering two outdoor speakers.Sonos is linked to my Google Home.From the Nest Audio, I can tell it to change songs. That is it.It seems it no longer adjusts the volume. It also will no longer play a different artist. For example, if I am listening to Van Halen, if I say "Ok Google, Play Pantera on Pool Radio", it says it can't do that on this device. If I say "OK Google, Next song", that works.Trying to change volume as I said, does not work anymore either.On my phone, if I say "OK Google, play Van Halen on Pool Radio", it will work.Is there something with the Nest Devices that is now broke or a bug?I removed the sonos, readded it, reauthorized YouTube Music. nothing.I tried a second Nest Audio, same thing. It will not do "Ok Google, Play "artist" on Pool Radio".Seems it is just related to the Nest Audio.

0
L
20 days ago
B
biccboyContributor I
posted in Google Assistant and Sonos

Spotify volume doesn't change after Google Assistant command (Arc)

Spotify volume becomes quiet and unchangeable after I use the Google Assistant on my Arc. I use Spotify direct cast and it will work normally (I can change the volume in Spotify app, Sonos app, or speaker volume buttons) until I use Google Assistant. Then the volume becomes quiet and I can’t change it using any method until I unplug the Arc. I can still change the volume of TV and Google Assistant voice responses, just not Spotify. Has anyone experienced this? Any ideas how to fix?

7
R
23 days ago
S
Sarah501Contributor I
posted in Google Assistant and Sonos

how do i stop google assistant using tunein

I listen to my music through Sonos speakers and use Google assistant on  hubs to voice control these.Up until this week BBC radio was available on TuneIn the radio app which Sonos used to radio stations. This now doesn't work which is fine as it advised I linked BBC sounds . I can listen to the BBC through the Sonos app all good. Problem is if I ask assistant to play BBC  radio 1 on sonos the reply is " playing BBC radio 1 from tune in " this results in silence .  I've deleted TuneIn from Sonos and it's still doing it. Even if I use the command "play BBC radio 1 from BBC" it either doesn't understand or just gives the same playing from TuneIn reply.  It also does it for all stations like radio X or heart . What command can I use or change stop assistant using TuneIn ?Thanks sarah

18
Airgetlam
23 days ago
J
JayVan43Contributor I
asked in Google Assistant and Sonos

Google reply is too loud

On google branded and other google speakers, there is a volume control for googles response, separate from the volume of the device. Is that possible with Sonos 1, or is it just controlled by overall volume?

44
Airgetlam
24 days ago
C
Cabe FContributor I
posted in Google Assistant and Sonos

My wife has fixed the Google Assistant voice volume thing

I’ve seen tons of complaints on here about the Google Assistant voice being too loud. We had the opposite problem, it was too soft. I mentioned this to my wife yesterday and she sensibly said “just tell the Assistant what you want it to do”.We have determined that this seems to work, addressing the Sonos:“Hey Google, make your voice volume lower” “Hey Google, make your voice volume louder”.On quick experimentation, the voice seems to have four or five volume level settings (it’s hard to discern this at the loudest end).  You can only go up or down by one level at a time. (At the loudest level, I tried “Set your voice volume level three levels lower” and it didn’t understand.)I don’t know if this will also work to adjust volume for alarm tones. It does seem to work for the ‘acknowledgement tone’ that we have turned on.  This is all running on a Sonos Beam.Hopefully not a fluke for us and works for others too. [Maybe this is not technically a question - How about we count the question as

3
J
26 days ago
M
MischaFContributor I
asked in Google Assistant and Sonos

Google assistant is using the same Spotify account on all devices

Hello,I have 2 daughters which both hold a Sonos One in their room. They both want to use the Google Assistant to play their playlist on Spotify.Unfortunately, Google Assistant is using always the same account on both loudspeakers.Is there a way how I can pick and choose the Default Spotify Account?   

4
M
27 days ago
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nick sarvariiContributor I
asked in Google Assistant and Sonos

Google Assistant Alarm too Quiet on Sonos One

Hi, I’ve recently bought a Sonos One, and I have been using the Google Assistant to set my alarm for the morning as part of a routine command. It sets the alarm, but it is waaay to quiet for the alarm to actually work and wake me up. Is there a way to set the alarm volume (from the google home) independtly, or at least make it louder?

28
106rallye
29 days ago
I
icebrianContributor I
asked in Google Assistant and Sonos

Can't add voice assistant to Beam "Google Assistant is not available in your country" when Sonos account is already set to "US" and when already have a Beam with GA active

I think subject say it all. I can't add voice assistant to Sonos Move that I have recently purchased and added to my Sonos System. I keep getting a "Google Assistant is not available in your country"Now the strange thing is that I already had a Sonos Beam for a while now and I managed to add Google Assistant to it by setting my Sonos Account Country to “US”.The Sonos Beam Voice Google Assistant is working just fine, however, when I try to add it to the Beam I keep getting the error "Google Assistant is not available in your country". What else should I do? I’ve tried loggin in and out of the app, I cleared data/cache, I tried setting Sonos account country to UK, then back again to US, but nothing seems to work. Am I missing something? As I understood it one didn’t need to make any changes to the Google Account right?

6
I
29 days ago
D
Douidou75Contributor II
asked in Google Assistant and Sonos

My Sonos Beam with Google won't vocally manage my GoogleTV Chromecast anymore ?

I used to manage my chromecast using my voice via Google Assistant, for instance “ok google, put Chromecast on pause” ou “switch Chromcast off”. But now, the answer si “unfortunately living room is not compatible”. In french : “malheureusement salon n’est pas compatible”.Is that a change on sonos products ? I have a Sonos BEAM (not the latest generation).Thanks  

0
D
30 days ago
K
KomaContributor I
asked in Google Assistant and Sonos

could you please add a status while playing Google Assistant content

When you ask for something that is streamed right back from assistant api and not from an app like Spotify you don't have control on Sonos va app but only the option to ask Google assistant to stop. Substantially when the playback of something like "hei google tell me the news" you'll notice the status of the player from the app or the exposed API as "nothing in play".Missing the option to stop it via any other external API but pressing the physical buttons or asking for "ok Google stop".For speech impaired and movement impaired people this is frustrating. Could you please add a status like "assistant engaged" and a stop button on API and APP?As the playing status is already there this shouldn't be too hard to implement.Thank you.

0
K
1 month ago
K
kingdomfreedmanContributor I
posted in Google Assistant and Sonos

middle of night "Sorry, I don't understand"

I see a few other posts about “Sorry, I don't understand issue” playing in the middle of the night from the assistant EVEN with the mic off. None of them have a solution!  This is happening to me and is maddening.  Please help

17
Ken_Griffiths
1 month ago
R
rennanguisardContributor I
posted in Google Assistant and Sonos

Can't activate voice match on Sonos Beam

Hi all, I'm trying to activate voice match to my Sonos Beam unsuccessfully.  It used to work before but it is not working anymore. Any commands issued by my wife google thinks came from me. I've deleted my home and started from scratch and I was able to see the Beam as a supported device for Personal information. However, only my google mini shows as a device for voice match. Anyone had a similar problem and was able to fix this? Thanks Rennan EDIT: Managed to fix it. I clicked on Add device with Voice Match. However, I was getting a weird error "No WiFi connection" as I was definitely connected to my WiFi. I decided to spam the Try again button and after a few tries the Sonos Beam was recognised. Don't know what is wrong with my account to constantly pop up the no WiFi message, but spamming the try again button did the trick over here.  

1
Corry P
1 month ago
J
JonasDContributor I
asked in Google Assistant and Sonos

Nest Doorbell (battery) with Sonos system

Hey guysI’ve recently bought a Nest Doorbell (battery) but for some reason, I don’t get the Doorbell to send me a notification on any of my Sonos devices.  Things I already tried:Re-linking the Google Assistant with Sonos (service) Re-linking Sonos speaker with Google Assistant (those are two different things in the apps) Factory reset my Sonos Beam (2)The Doorbell does give me a notification on my Google Home Mini in the bedroom but that’s not how I want my setup to be. I also had a chat with Google Support and they told me to ask Sonos because on their end, everything is working as it should, since I get notifications on my Google Home Mini. Pretty frustrating. And I did find another article on here but after trying all those solutions, still no result, which is why I’m writing this. 

3
J
1 month ago
D
DominikDominikContributor I
posted in Google Assistant and Sonos

"Sorry, there was a glitch. Please try again in few seconds."

I’m using 2x Sonos One and Beam 2. All of them are using Wi-Fi 5GHz via the Unify AP. The apartment is small (<50 sqm) and the network is usually stable. All the devices are updated to their latest firmware versions.However, couple times a day when I say “Ok Google” or “Hey Google” the Sonos speakers immediately answer with “Sorry, there was a glitch”. Then if I repeat myself, assistant is able to process the query.What can I do to help you diagnose the problem? I’ve already submitted the diagnostic information via the app. Is there anything else I can do?

8
Ken_Griffiths
1 month ago
P
Pieter365Contributor I
posted in Google Assistant and Sonos

Google Assistant and Sonos groups are not supported.

Why can't I play music on Sonos groups with my voice with the Google Assistant? It is ridiculous to pay so much money on Sonos devices, if I can't even play music on a music group with the Google assistant!Sonos is a multi room system, but one of the key features ist not Support by the Google assistant.  And don't blame Google on this, you could easily sync the groups as separate devices into the Google home app.

13
ratty
1 month ago
R
radiomikeTrending Lyricist I
posted in Google Assistant and Sonos

TuneIn in the UK now restricting internet services

So having stopped UK listeners accessing radio stations from abroad, the ongoing legal wrangle for TuneIn now means it’s dropping access to internet radio stations. I don’t know the extent of the takedowns but at least 2 stations I listen too regularly are now not available.While I know there are workarounds my biggest concern is that these don’t work via Google Assistant because TuneIn is the default service. So with the loss of non-UK radio stations, plus the new takedowns of internet streams and the on-going absence of BBC radio services, TuneIn is becoming unfit for purpose in the UK on Sonos with Google as the voice assistant.Is there a solution in the pipeline that would allow UK listeners to access other radio stream providers with Google, or to allow people to set a default other than TuneIn? The current situation means that there’s an increasing number of services that are just unavailable via voice control.  

2
R
1 month ago
Z
Zach DeeContributor I
asked in Google Assistant and Sonos

Support for Apple music with Google Assistant

https://apple.news/AkmFsEUJJSsy4r4fqTNrDAA Looks like Google Assistant now natively supports Apple Music. I just tried it, but it says it is not supported on the Move. Any time frame for it to be added?

128
106rallye
1 month ago

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