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MikeOxSmells
Contributor I
Mar 19, 2026 12:11 PM UTC
Answered

sonos one google assistant issue

Out of the blue last month my Sonos one stopped playing music on YouTube music. I’ve tried unlinking and de authorising and nothing seems to work

 

I swapped to Alexa and had no issues other than Alexa doesn’t let you use YouTube music and since that’s the service I use.

 

effectively I’m left with a paperweight as it stands 

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Corry P
Corry PAnswer
Sonos Staff
Mar 26, 2026 8:33 AM UTC

Hi ​@MikeOxSmells 

Welcome to the Sonos Community!

I am sorry to hear of this issue you are having with being unable to play YouTube Music content on your Sonos system.

Given what you have already tried, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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3 replies

MoPac
MoPac
Headliner III
Mar 19, 2026 4:00 PM UTC

 I don’t have a YouTube Music account, but I am able to Airplay/Bluetooth to the Sonos speakers.  Are you saying the YouTube Music integrated service in the Sonos app is broken?

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MikeOxSmellsAuthor
Contributor I
Mar 22, 2026 9:34 PM UTC

 I don’t have a YouTube Music account, but I am able to Airplay/Bluetooth to the Sonos speakers.  Are you saying the YouTube Music integrated service in the Sonos app is broken?

Yeah I’m able to cast/airplay YouTube music however when using Google voice assistance can’t use it to play songs on YouTube music. Everything has been linked and unlinked then relinked nothing seems to have worked 

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Corry P
Corry PAnswer
Sonos Staff
Mar 26, 2026 8:33 AM UTC

Hi ​@MikeOxSmells 

Welcome to the Sonos Community!

I am sorry to hear of this issue you are having with being unable to play YouTube Music content on your Sonos system.

Given what you have already tried, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

Translate
"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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