Don't know where your question belongs? Ask it here, and we’ll move it to the right location.
Recently active
I’m interested in learning how developers and QA teams are improving automated browser and mobile app testing, especially as AI-powered testing tools become more common.Some areas I’d like to explore include natural-language test creation, real-browser testing, handling dynamic web elements, cross-device testing, authentication flows, error handling, test reliability, and generating clear evidence for failed or successful tests.For teams using AI coding agents, how are you validating that generated code actually works correctly before deployment? Are agentic testing tools reliable enough for complex workflows, or is traditional automation still necessary for critical test cases?I’d also be interested in hearing about practical approaches for reducing flaky tests while keeping test creation and maintenance efficient.What tools, workflows, or best practices have worked well for your team?Where do you want to post your topic?Software Testing / Quality Assurance
I'm from Russia. Lately, I've been having numerous problems updating my numerous devices (over 20 speakers). Are you blocking updates for SONOS devices from Russia? Or is this a bug on my part?
It was first reportet 9 (nine!) years ago, and I found another topic that was about a year old.NOTHING has happend. It seems to me to be a rather simple thing to correct; ORDER BY <something> - there must be some kind of ordering since the order of the artists is the data/time they were put on the list. Else the order would be random each time you open the list in Sonos, and it’s not.WHEN wil this issue be solved? It’s soooo annoying.Just do it!
My Sirius XM live channels are not appearing in the APP, only channel 1-31, I tried re-authorizing and logging in and out, all system updates complete.
I’ve just changed from a 2015 Macbook Pro to a Macbook Neo and can’t for the life of me get my Music Library added. My Sonos products 2 x Play1 are old. I’ve made sure the library file is shared and SMB file sharing is on (is this correct for older Sonos kit?). The library shows as a shared file in Finder.I get two errors depending on what I try; one saying file is no longer available (most commonly) and the other access denied, check userid and password. The file name I’m pointing to is //computer name/Music where computer name is my one.I’ve tried the desktop and an iphone to add the library. When entering userid I’ve used the apple login userid and password of the laptop.Also I’ve been selecting ‘Networked Device’ which I believe is correct.If this isn’t due to a technology divide due to a new laptop and old Sonos kit, it’s probably a very simple fix….let’s hope it’s the latter.
My playbase lost connectivity. It is connected via ethernet. Initially I thought the problem was a loose ethernet cable, but after swapping the cable and verifying that the cable was connected to our network properly, I still could not get it to connect. I then performed a factory reset, but the playbase did not appear in my sonos ap as waiting to be connected. I reset again, and still everytime I went through the ‘add speaker or component’ process in the ap, no new speaker was found. I’ve tried it with the ethernet cable connected and un-connected. What further steps could I try before concluding that the playbase is broken? Thanks.
Recently had a brief power surge , it knocked out my music library screen shows no content.How do it restore my music library ?
Moderator note: This article was updated in December 2024. Running into challenges with your Sonos system?Here you'll find solutions to some of the most common problems. While this is a good place to start if you are encountering an issue with your system, you may find that we have not been able to cover your specific issue here. If you find that to be the case, you can Search the community , or start a new topic here. Looking for a quick fix? Try these steps first: 1. Reboot your routerReboot your router by unplugging the power cable for 10 seconds and plugging it back in.2. Reboot your Sonos playersStarting with any Sonos products that are wired to your router with an Ethernet cable, unplug the power for 5 seconds and then plug them back in.3. Quit and reopen the Sonos appForce quit the Sonos app and reopen it. Still no luck? Let’s look at some specific issues... Check the status of the most popular music streaming and voice servicesStreaming music to Sonos requires the streaming s
Moderator note: This article was updated in December 2024. If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once something has been answered by the community or by us, we'll go ahead and move the topic to the right place, and mark it as answered.To find your topic back, click on your username in the upper right corner and click on "topics", or follow the link in the email we'll send you when you receive replies. Need more information? Please have a look in our Info Hub section: How to use the Sonos Community
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.