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Kenneth R

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How the 'ask a question' forum works

If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once something has been answered by the community or by us, we'll go ahead and move the topic to the right place, and mark it as answered. To find your topic back, click...

Sonos S1 has suddenly lost my music "The computer [name] cannot be found" whilst in use

Out of the blue my Sonos S1 controller has lost my music.Nothing changed, the computer hadn’t been changed in any way, no settings changed, no software installed, I simply chose a different album to play and it’s all gone.I tried adding the music folders again and still get the “computer cannot be f...

Boost Compatibility - What does it work with?

I’ve read that the Boost is not compatible with Move. Is it compatible with all other current speakers? Or, does anyone know what products it is not compatible with? I want to add One SL speakers to my system but will need help from the Boost to make it worth a purchase.

Volume control - Samsung 2018 smart tv and Beam - auto volume function?

I use sonos beam with my Samsung smart tv (2018- not sure the model . When watching Samsung tv plus, when the commercials come on they are 2x times louder than the tv program. So, I have to either keep the remote handy to turn it down or ask Alexa to turn it down. Every 5-10 minutes. In Samsung s...

I no longer have my Sonos Roam device and I cannot remove it from the Sonos S2 app

I no longer have my Sonos Roam device and I cannot remove it from the Sonos S2 app, the app says a problem with the product not found

Pair Beam and two ONE SL speakers to play exactly the same output when watching TV

I would like to know if it is possible to set up my Beam and 2 ONE SL speakers to play the same output. I do not want the 2 ONE SL to play surround output, I want them to play exactly he same output as the Beam.I have tried grouping the speakers together using the iphone app, but that didnt seem to...

TV’s that have eARC capabilities for dolby atmos

Is their a recommendation for a TV brand/model that has eARC capabilities that is reliable for receiving a Dolby atmos signal? Realize this is a loaded question but any recommendation on a good performer (s) would be helpful. Preferably, a TV that is “tried and true.” Thanks

Sonos Connect with Denon AVR-X2700H Receiver

I am thinking of getting the Denon AVR-X2700H Receiver and 5.1 speakers home cinema system. I would like to connect my Sonos Connect to the receiver. Has anybody had experience of doing this either with this model or other Denon AV Receivers - I am asking because I have found information on the inte...

Beam stopped playing music and still included in group. It only has sound for TV

My beam played music yesterday when connected to group with two roams and one move. The beam also worked last night when connected to TV. It will still work with TV, but not working when connected to group for music. The beam is connect both on laptop and phone app.

Sonos Roam - Is there a way to cycle through paired bluetooth devices?

My Sonos roam arrived the night before we went on holiday last week. I am pleased with the flexibility of the wifi and bluetooth modes, but it soon became apparent after we got to our destination that the bluetooth device switching on the Roam is very poor. We had 3 people in the house who paired...

can Playbar surround (play3 and Sub) support dolby atmos with apple tv 4k 6gen

can Playbar surround (play3 and Sub) support dolby atmos with apple tv 4k 6gen and i have old tv

audio comes back on, after turning TV off.

This issue just started happening last week. I have an Arc & 2 SLs connected as surrounds. When I turn off the TV using my Xfinity remote, the TV goes off & the audio stops briefly. After about 3 seconds the lights on the speakers turn green & the audio feed comes back on. I cannot g...

Arc sound chop

When I change the volume, it's not smooth. It goes out for like a 1/4 second between volume level steps. Very brief, but annoying. So if I hold the volume up on my remote, it doesn't transition smoothly. It stutters so to speak. Once I let go of volume button, it's fine. My beam never did that....

Sonos surround system keeps cutting out

Sonos Beam hard wired to router at front with sub and 2 sonos one’s rear which keep cutting out.Also, keep loosing 2 Sonos 3’s in a separate room.Have changed routers, mix of hard/wifi connection - same issue keeps cutting out. On the verge of scrapping and moving to another system as nothing has w...

Connecting sub to both soundbar (TV solution) and connect:amp with two passive loudspeaker (music solution)

Is there a workaround or do I need two subs?

Playlist files missing in Music Library

My music files are on a NAS device connected to the local LAN. I added a folder on that NAS device as the Music Library folder and I can see and play all the .mp3 music files that are located in many of the subfolders of the top Music Library folder. So far so good. BTW, the tracks were added to...

Roam September system update

Anyone know what this week's system update addressed? Is there somewhere that Sonos post update notes?

Sonos Roam Alarm.

Hello, Has anyone been able to get Sonos Roam to play the selected alarm music instead of the default Sonos Ding Dong alarm sound?Thanks

Hours Upon Hours Trying To Connect Sonos 1

Upgraded my router to wifi 6. Setup guest network to connect wireless devices, everything connects except Sonos….. I have spent hours trying to reset the app, reset the router, reset the speaker, trying ethernet…… I have to say the product worked way better using the older app….I have $200 paper...

truplay with speaker switch

does truplay work with Sonos amp connected to Sonance Architectural speakers through a third party speaker switch?

Sonos devices cutting out whilst trying to play music through Spotify

When trying to play a track through my Sonos One or Sonos Beam it keeps on cutting out for large parts. Ive tried the simple like turn off my devices and reset my internet etc. Any ideas? Thanks.

Broadcast STP

Buen dia, tengo un inconveniente bastante delicado en cuanto a la configuración de sonos , tengo un sistema luxul que consta de un router epic 5 un switch administrable, y varios access point que distribuyen wifi, resulta que por un tema conocido como broadcast storm, que es generado por el sistema...

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