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Daddy7770 Contributor I

5.1 config

Question

5.1 with Beam, 2xPlay5's 2xSL 1xSub Is it possible

CharlieG Contributor I

Playing from local files, 'Music Library', can I stop Sonos removing 'The' and '&' from artists names?

Question

This might seem like a minor thing - and yes, it is - but as a last.fm user it's actually pretty inconvenient. If you're unfamiliar with the service, it shows you statistics of your most played artists, etc. over time. You can hopefully understand that I don't want to have false artist names, like w...

rrrnyc Contributor I

Podcasts files gone in macOS Catalina

Question

After updating to macOS 10.15, all the podcasts files are gone from their respective folders for each podcast show. I am currently waiting for a solution from Apple. Apple customer service was unable to locate the files during a screen share session. Because of that, I am unable to listen to Podcast...

mayordecker Contributor I

Unable to browse music

Question

I just updated my iPhone to iOS 13.1.2 and I'm unable to play music from my iPhone or my MacBook AIr. I can see the services but when I click on them i get a "unable to browse music" message. I have four Sonons Play5's that are about 7 years old. How can I fix this issue?

Cmbldb24 Contributor I

Pandora and Amazon music

Question

I cannot play Pandora or Amazon music periodically. I can play the music that is in my Sonos library but cannot use the streaming services periodically. Any suggestions?

SarjHK Contributor I

Google Play Music not found in Sonos

Question

Hi I can't find Google play service in my Sonos Service directory. Am I missing something ?

Daddy7770 Contributor I

Total wireless 5.1 set up

Question

I want to setup a complete wireless 5.1 surround, I am not able to use any of the sound bars, all the AV equipment is at the rear of the room, and the only thing at the front of the room is a projector screen, so no HDMI, speaker wires etc etc. all front speakers must be wireless. I have look at the...

SirDigitalKnight Contributor I

My Sonos Shuffle Mode

Question

So what used to be Sonos Favorites is now My Sonos... under My Sonos is my list of all my songs that I have added to it... but I can only play one song at a time from this list? There is no Shuffle option for this section?

gfrischen Contributor I

Connecting a turntable to Sonos connect amp

Question

Hi, I have a Sonos connect amp with is currently connected to my TV surround sound. I tried to connect my turntable to the connect amp but no sound. My turntable does not have a pre amp. I was told that I could not connect a turntable to it without purchasing another connect amp or a connect. I purc...

grahamdvddvd Contributor III

Sonos ZP80, play fine for 3 seconds then distorted sound the really low volume?

Question

My Sonos ZP80 used to work fine, now it plays fine for 3 seconds then the sound becomes distorted and then it plays but at a really low volume? I worked out if you mute it and then unmute it its the same as above. Sometimes the volume comes back for a few seconds but mostly very low volume? Ive s...

Tbates Contributor I

Connecting Denon To Sonos

Question

I have an old Denon F88 system, connected to Mission speakers. I'd like to be able to play it throughout my house on my existing Sonos kit. I have a Connect (and a Boost if it makes a difference). Any suggestions on how to do that please?

Zetina Contributor I

Pandora

Question

I'm Unable to brows music through Pandora, If I use my computer I'm able to connect perfectly the problem is with Sonos, I tried everithing unplug my router, restart all of my devises etc. nothing works. before the last update it was working great. what should I do?

S_R_P Contributor I

Alexa not confirming/repeating timer command

Question

When asking 'Alexa, set 10 minute timer' on my Sonos Ones (I have two in the room to play stereo, microphone is only switched on on one of them) 9 times out of ten she doesn't repeat the command, or respond with any sound at all. This means I then have to ask 'Alexa, how long left on timer?' to mak...

jamoriordan Contributor I

sonas not working

Question

Hi all have had sonas for couple of years and was working well. Recently though over the last few months when u played a song it skipped to the next song before finishing the previous one. Now the songs from iPhone don’t seem to be able to be played at all. Radio stations can still be played throug...

msukruger Contributor I

Bose lifestyle connect to sonos

Question

I have a Bose lifestyle 5:1 surround sound hooked to my tv and theatre system. I also have my xfinity, and Blu-ray hooked to my Bose. I would like to be able to hook my Bose to Sonos and still have my tv go through my Bose speakers. I just want to streamline both systems to one Sonos system. Is this...

Cgelman Contributor I

unable to add music file

Question

Getting “the computer refused to let Sonos connect to it”. When trying to add music library. Firewall settings correct. No other computers on network. How do I fix?

mmestewart Contributor I

Libby Audiobook App

Question

When will LIbby be available on Sonos in Canada?

Jim Wilke Contributor III

Range extender issue

Question

This is really frustrating. I have a Sonos One, a Connect hooked to the main stereo and 2 Play 5s. Usually, I control things by yelling at Alexa but today I was in the kitchen and grabbed my iPad. Searched for Stan Getz, found the album and pushed play. As the music started on the Play 5 closest to...

Bernardo Contributor I

spotify

Question

Sonos does not play certain songs from my spotify playlist that I created. Please advise what to do. As you can see below all the songs that are not playing show up in grey.

mjanni Contributor I

No Sound Coming Out of Patio Speakers

Question

There is no sound coming out of patio speakers when playing TV. I can get sound from music only. When I look at my SONOS App, it shows signs of playing.

Sonosammo Contributor I

tracks skipping, stopping and rooms going missing

Question

I have two play 3s, sub and play bar in the main lounge, a beam in the next room and a play 1 in the kitchen and the bedroom upstairs and I am constantly experiencing jumping, skipping and stopping especially when I group more than 1 room together. I have a wi fi extender which is down stairs in the...

Katie Mathieu Contributor I

add music services - Apple music

Question

I had connect Apple Music to the Sonos app but when I go and try to play my music there are no available songs, playlists, albums, etc for me to play. I am a member of Apple Music and it should have my music. But I had done it a second time and it is not working. I am confused.

pgaynor002 Contributor I

remote IR issue

Question

New installation. AMP connected to LG TV with Xfinity cable service / remote. AMP wirelessly powers two ONE SL speakers. AMP connected to LG ARC output. Volume can be heard in the speakers. Remote will now control speaker volume. Remote is recognized by the AMP as + / - volume indicator is vis...

Azzaman Contributor I

Controlling volume with itunes

Question

Hi team, just wondering about how the ultimate volume control works with my new Move. I use a iTunes and Airplay 2 connecting to a Bose SoundTouch 30 and my main system (Onkyo and Bose acoustimass 10). My question is on my current system I set the volume on the speakers and control the ultimate vol...

scottkathe74 Contributor I

volume turning itself up without my input

Question

When listening to my beam in my living room and my Sonos one in my kitchen the volume turned itself up to max without my input. Very frustrating. Only happened once but that was more than enough. How do I prevent this?

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