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Radley Contributor I

"No selections are available." with Music Library.

Question

System Information: • Sonos v. 10.3; • 4 Play: 1 speakers; • Mac using macOS Sierra v. 10.12.6; • iTunes v. 12.8.2.3, all of which have the most current software updates; • "Firewall" is set to allow Sonos incoming connections; and • "File Sharing" is turned off. I was unable to update the music li...

dcgunman Avid Contributor III

Hearts Of Space on Sonos 1

Question

I only get the free weekly Hearts Of Space show. Can I still play the weekly show on Sono’s 1?

GadgetRick Contributor III

Google Play keeps stopping randomly in middle of songs and other problems...

Question

I have multiple Sonos speakers throughout the house. I use Google Play to play music quite often. For the past few months now, it will stop a song in the middle of it (randomly), after about 10 seconds, it goes to the next song. It's really gotten bad and is extremely frustrating. I cannot figure ou...

mazi Contributor I

Symfonisk shelf keeps loosing connection with wifi

Question

Hi all My new symfonisk shelf keeps loosing connection with wifi. I have rebooted and disconnected from power all I could. Non of my other sonos' ever had this problem and still don't. Should I take the the symfonisk back to Ikea? Thanks for support. mazi

chen73165 Contributor I

Non-compatible speakers

Question

The speakers in my lanai are not Sonos speakers but used to play through a Sonos device set up for me by an audio/tech company. With the new Sonos software update, that zone no longer plays music from my iphone. How can I get that zone working again?

Bover Contributor I

Unable to load music library

Question

I keep getting the following message: SONOS was unable to add the music folder. Reason: The computer "XXXX" refused to let SONOS connect to it. The only thing to change was I moved everything from my old pc to new one. It was worknig and then stopped after SONOS update.

Wilton Norris Contributor I

Cannot get all speakers to work together

Question

Cannot get all speakers to work together. I just purchased the play bar and subwoofer and I already had two play three speakers. When I install them it makes me put the two play three speakers in one group and the play bar and subwoofer in another group. When I attempt to play them all together one...

thePhishFM Contributor I

Can I add music services / manage my library without being connected to a Sonos system?

Answered

Can I add music services / manage my library without being connected to a Sonos system? I will be at a house with a system next weekend and wanted to prepare my account ahead of time. I made an account and logged in to the app. Doesn't see that I can actually manage anything unless I am connected...

gbranam863 Contributor III

My music not showing

Question

Why is my music from my iPhoneXS not showing on the Sonos App?

Klementino Contributor I

Feature request: option to directly connect to 5GHz wi-fi

Hello fellow Sonos fans, Although I am a huge fan of Sonos, there is a problem that's bothering me. I know I'm not the first person to ask for 5GHz support on Sonos speakers, but I hope this time we can engage in a constructive discussion. I also hope for Sonos employees to get involved. What feat...

Simon F Contributor III

De-Duping a Playlist

Question

I (or my children) have (accidentally) added a Playlist of 350 songs to the same playlist, so each song is duplicated. Is there anyway to either sort the contents by Song (so each duplicate will be next to each other) or to export the Songs (just the titles etc, not the actual music), re-sort and...

Cmg Contributor I

sonos

Question

My sonos keeps cutting in and out?

brianwaser Contributor I

Symfonisk hoppar av.

Question

hej, min symfonisk hoppar av efter en liten stund varje gång jag spela upp nått på den, sen kopplar jag upp igen och då fungerar det oftast? det borde inte vara ett wifi issue då routern är ganska nära? kan man kolla via diagnostik?

Bundanchan Contributor I

Audio drop on Play1 grouping with Beam while signal comes from HDMI

Question

Diagnostic number 1802019207 the Beam connects to Play1 normally on music or thru airplay. However voice drops intermittently on Play1 while signal inputs from HDMI thru Beam. changed the HDMI cable and same problem exists.

DarqMan Enthusiast I

Classifieds

Question

Where on this community can I post my Sonos gear for sale?

Billster1 Contributor I

Sonos Android App Issue on S10+

Question

Using the Sonos app on my S10+ I set-up a group of three speakers (I checked done) and it works. If I go back 10, 20 minutes later many times the group is no longer there. It defaults to one speaker. I have to set-up the group again. Certainly not a big deal but annoying. It works fine on my iP...

Sforde22 Contributor I

PS4 and Spotify

Question

Hi, Ok so I like to listen to music as I play my games. Ps4 as a app on their system that allows you to play your game and listen to music at the SAME TIME. Everything was working great. I love that you can listen to both the game and music while playing. I was playing my game one day and my wife ch...

myeverglow7 Contributor I

sonos service

Question

For the past couple months Sonos has not been working correctly. We have two speakers and they don’t always play in both speakers. I’ll have both playing and then one speaker will not show up on my app and it won’t play and then I have to spend hrs trying to get it back on my app. I’ve tried pluggin...

Jjaydee Contributor I

Play 5 issue adding to existing speaker/area

Question

Hey guys & girls, Im having an issue reconnecting one of my 2 play 5 gen 2's to a speaker that is still working like it originally did. Originally I had both speakers setup as a left and right for my outdoor area, it seems one has dropped off this set up and sonos cant seem to re connect it eve...

Su18 Contributor I

lost the use of music on my mobile device

Question

After doing the latest update I no longer can access the music on my mobile device through the Sonos app. Please help!!

Groundhog Contributor I

Youtube Music bitrate quality

Question

On Sonos what quality bitrate does Youtube Music default stream? 320 kbps? 256 kbps? Can I change it somewhere? What audio format and compression is used? Flac? AAC?

Jameshabit Contributor I

wheres podcast gone as a option to play from?

Question

So today I’ve come to play podcasts from my iPhone and the option has vanished. In fact where is the option to play media from my iPhone? I know now I can play it via AirPlay 2 but it’s very long winded compared to as it was. Very frustrating.

snelld Avid Contributor I

Echo show / Sonos One integration

Question

Hi, I have 2x Sonos One in the kitchen. I am looking to buy a Ring Doorbell and add an Echo Show 5 to the kitchen which would replace an echo dot that is used as a bluetooth input only wired into a Sonos Connect. The only use I see for the Echo Show is to display the Ring Doorbell camera (and to...

virginiadunne Contributor I

Additional Play:1 speaker

Question

Additional Play:1 speaker keeps skipping and/or stopping. Play:3 works perfectly.

KamD Contributor I

unable to add songs to the queue

Question

I get the unable to add songs to the queue when I try to play Apple Music. I read the forum and tried powering down all our Sonos devices and controllers, but it didn’t resolve the problem. Help!

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