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Kenneth R
Kenneth R
started this topic

How the 'ask a question' forum works

If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once someth...
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2006 Topics

S
stefanks Contributor I

annoying things with Sonos

I've found more than one thing that's extremely annoying when using Sonos.   1:  If you are playing music from spotify and you have set the volume for different levels in each room and want to adjust the volume by turning the volume up or down it will set the volume to exact same level in all rooms....

47 6
4 minutes ago
A
AMOAmir Contributor I

network bandwidth insufficient to maintain playback buffer
Question

Hi all, So sorry for the repeat question but as I have another problem as well I thought it might be best to ask it separately. Basically, I do get the bandwidth insufficient error but also when I don't get that if I connect more than 2 play:1 speakers to a sonos boost it again goes off. Basically 2...

47 9
34 minutes ago
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TPARSONSSR Contributor I

Newbie
Question

I have 4 Sonos 1’s and a playbar, I want an amp.  Questions… how many of the 1’s will connect to the amp? If it’s only 2 will the other 2 play just not through the amp?  Can you hook up 2 pairs (4 speakers) to the amp? What will play through the amp playbar and 1’s and wired?  

19 3
45 minutes ago
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Rdreiling Contributor I

will not pkay on soeakers
Question

When I choose a song from Pandora it indicates that it is playing on the side bar but it never registers under one of the speakers

4 0
R
4 hours ago
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Edouard Scheffers Contributor I

the Sonos Desktop Controller on my Windows 10 PC show no services
Question

The Sonos Desktop Controller on my Windows 10 PC/desktop (connected through LAN) shows no services. I have check my sonos account (country)-setting and all settings seem correct. I have disconnect reconnected, reinstalled the software etc. etc. but the screen “available services” stays empty. I real...

10 0
E
7 hours ago
O
oheggeness Contributor I

Sonos move won't power on.

I have Sonos Move plugged in on docking station and unable to power on. I outlet is functional. 

51 4
O
17 hours ago
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vincentluther Contributor I

sonos move wont turn on
Question

My Sonos move won’t turn on. I’ve plugged it in and turned it on several times. All that happens is a constant flashing of the battery life light and nothing else. 

22 2
17 hours ago
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timtkc Contributor I

Sono one stop working after wifi change
Question

I changed Internet because it was too slow.  However now that I switched over to the new connection one of my sonos one is not working.  I am not sure what happened but after some updates and me playing around I don’t see the speaker that is not working in the app anymore.  They are both mounted rea...

14 1
1 day ago
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Justal Contributor I

Radion Tunein/Sonos affecting my network bandwidth?
Question

Hi,  I’ve noticed everytime I play the radio via the Tunein on Sonos my network takes a massive hit so much I feel like im surfing the web on dial up.  In order to fix I have to close the app and restart my router to clear the traffic congestion. I’ve logged into my router and it clearly spikes on t...

14 0
J
1 day ago
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playground03 Contributor I

volume just keeps increasing
Question

Hi. I removed the bridge from my system and then had to reset up my remote for my tv for a playbar. Now if I push either up or down volume the volume just increases. I have reset the remote about 5 times. Still the same problem, have unplugged the system about 3 times. Anything else I should try?

17 1
1 day ago
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Harimau64 Contributor I

Sonos Beam + Sharp Aquas TV + Satellite TV
Question

Hi there. Need some help. I have connected my Sonos beam to my 60inch Sharp TV through optical output. Sound works but takes around 15 seconds before the beam starts. If I connect my satellite TV then I need to change settings of audio output of my TV from PCM to Dolby digital or vice versa to get t...

122 22
2 days ago
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Lukas C Contributor I

Original account email no longer in use. cant remember password
Question

Hi, I have had a Sonos for a few years now, and when originally set up - I no longer have access to. Additionally, I can’t remember the password.   Recently I have moved house and am trying to set it up again with no luck. I have tried to set up a new account and it keeps coming up with errors.   I...

35 4
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2 days ago
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Jroman

playbar tv sound cuts out
Question

Sonos playbar cuts out for a few seconds while watching tv. I have replaced the optical cable 4 times. I have connected on a different tv in my house and it does the same thing. Both of my TV's are Samsung. It only does this when I watch tv doesn't matter if it's streamed, live or on a DVR. All my T...

14 1
2 days ago
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Tina Carty Contributor I

Spotify funkar inte längre som det ska
Question

Sen en tid så kapas låtarna ibland innan de spelat klart + att det går inte att höja och sänka ljudet från min mobil. Detta händer när jag spelar från Spotify-appen (inte via Sonos-appen) något som alltid funkat perfekt.    Jag har flera gånger testat att dra ut sladden för att “reseta” men felet ha...

13 1
3 days ago
F
forteatwo Contributor I

Newby Here
Question

Trying to enter a radio station in Sonos One.  When taken to the Tunein page, the “OK” is not bold, and thus will accept no stations.

15 1
3 days ago
K
karstenjensen.dk Avid Contributor I

REQ feature for folders
Question

Dear Sonos - please give us the ability to browse through folders on servers and toggle folders on and off - would be nice in stead of having to input the right path every time I need to change folder for music libraries. I have more files than can Sonos can load in the memory and I like to keep Chr...

29 1
J
3 days ago
Icardex Contributor I

AMAZON ALEXA SONOS BEAM
Question

Bom dia. Me chamo Alan, e sou do Brasil. Meu SONOS BEAM está configurado com o Alexa. Atualmente é possível configurar vários idiomas nas configurações do Sonos Beam, mas não é possível escolher o Português Brasil. O meu está configurado para Inglês dos Estados Unidos. Existe alguma previsão para a...

18 0
3 days ago
F
forteatwo Contributor I

Stream Radio Stations
Question

I purchased this to stream two radio stations.  how do I stream a specific radio station

16 2
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3 days ago
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nixmusic Trending Lyricist I

Changing from using Bridge to using wifi
Answered

I have used a Bridge / Connect combination to connect to my hifi amplifier for streaming but now I want to cease to use the Bridge and just connect the Connect via wifi.   I made a wireless connection and the Sonos App found the wireless network but would not connect saying “Wi Fi Connection Prolem”...

33 5
4 days ago
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SRD Contributor I

Connecting Projector with 3.5mm audio out to Beam
Answered

I recently purchased Sonos Beam with 2 Sonos One. I have successfully connected to my TV, however i am facing problem connecting to my projector. My projector (XGIMI Aurora) has 1 HDMI input where i plug my Firetv or Android TV Box. Audio Out is either through Projector speaker or 3.5 mm jack or blu...

49 3
4 days ago
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marinezoomer Contributor I

Yamaha YSP-5600 Digital Sound Projector
Question

Has anyone connected a Yamaha YSP-5600 Digital Sound Projector (MusicCast) to their Sonos environment?  I desire to integrate the two; I received a Yamaha YSP-5600 Digital Sound Projector for Christmas.   Any constructive ideas would be helpful.

21 1
4 days ago
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ralphcarter Contributor I

Change wifi password

We changed the password on our wifi and now cannot access my system.  I have followed the ‘let’s fix this’ in the app but still, cannot find them.  What is going wrong?

31 3
4 days ago
A
AnnaR Contributor III

Considering upgrading 5.1 setup to use Play 5’s
Answered

Hello there! I recently purchased a 5.1 system that has a Playbar, Sub and 2 Ones as rear surrounds. I like the system overall, especially for watching movies. When it comes to music, I prefer the full mode over ambient, but my rear speakers(the Ones) aren’t as powerful as I would like. I am consid...

97 7
A
4 days ago
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Rd8 Contributor I

direcrv remote
Question

I have had the Beam for over a year now and have had to re-pair my direcrv remote at least once a month. Now it won't pair to Beam. I have tried different remotes, replaced batteries and nothing works. I will also add the Sonos app is extremely unorganized and confusing. Along with Sonos customer su...

6 0
R
4 days ago
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jimalbrightjr Contributor I

tunedIn not connecting?
Question

Can’t get TunedIn to connect this morning for any station. Apple Music will play though. 

10 0
J
5 days ago

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