To homepage To homepage

Ask a question

Not sure where to post? Ask your question here.

  • 1,568 Topics
  • 4,696 Replies
Kenneth R
Kenneth R
started this topic

How the 'ask a question' forum works

If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once someth...
  • 52
  • 0

1568 Topics

U
User47683 Contributor II

Sonos system completely unresponsive.
Question

Sonos system completely unresponsive. Yesterday everything working as normal even after the most recent beta app update. Today .... nothing works. Treating my system as a new system. Have reset app, bridge, router ..... have run out of options. Last attempt to delete and reinstall beta app has resul...

6 1
1 hour ago
H
herve.nawrocki Contributor I

TV volume control of a Sonos group containing BEAM

I am getting very disapointed about BEAM features ! I just notice that there is no way to control the volume over the TV remote control of a whole group which contains BEAM device and other Sonos device. The TV remote control can control only the volume of the BEAM even if there is some other Sonos...

7 1
1 hour ago
O
ohthepain Contributor II

From Lame to Bad to Terrible to Horrible to (running out of words)
Question

So here I am again, for the second time in 2 days (3rd time in 4 days), searching google to find out how to play a song on my now worse than useless sonos system. Today it's playing a half second clip of each song about every 30 seconds or so and then moving to the next song. My Sonos system now is...

19 1
2 hours ago
O
OldGuyUser Contributor I

Help Stop Sonos Music
Question

When I startup the Sonos app, it always shows some music playing, when actually there is no sound coming from the Play:1 speakers. I assume it is the last music I was playing on the speakers days or weeks ago. I then select a music playlist and click on Play or Shuffle and the music I just selected...

33 3
6 hours ago
J
jeffschulte Contributor I

Podcast Playback Speeds

Can I change the playback speeds for podcasts via Sonos?

41 3
S
1 day ago
C
craigpaulrainford Contributor I

ZP120 and ceiling speaker
Answered

I've got a ZP120 and want to use it with this speaker; https://www.monitoraudio.com/en/product-ranges/core/c165-t2 I'm querying if it will work because of the below extract from the user manual for the ZP120. "Your speaker’s power rating should be at least 75W for 8 Ohm speakers, and at least 150W...

24 1
2 days ago
S
Stavrogin Contributor I

CD Player with Sonos system

I have a Sonos system made of 2 Play 5 and a SUB and would like to connect a CD player as I have hundreds of music CDs. How can I do?

116 8
3 days ago
J
jlewington76 Contributor I

Is the sonos desktop app compatible with the new Amazon fire 7 tablet?
Answered

I would like to store my music library on the Fire 7 tablet. Can I then use this to link my Sonos app to the music library? I currently have a PC but I would like to replace it with something that takes less space!

73 2
3 days ago
R
robthecabbie Contributor I

BAY RADIO ON TUNE IN

Hi, I cannot get sound from Bay Radio Spain. On their website via PC all is fine. Via Tune In website several Spanish stations, including Bay Radio seem to have problems...anybody know the issue? Been listening for a few years now @ week-ends....

34 2
R
3 days ago
S
SgtP3521 Contributor I

Sonos Amp with Tic Speakers
Answered

I’m hoping someone can give me some advice. I recently purchased 4 Tic GS5 speakers and 1 Tic GS50 sub, that I plan to power with a Sonos Amp. The Sonos Amp is 125w/Ch at 8 Ohms with 2 Channels. Can you let me know if my plan to wire the 4 GS5 speakers in series into the sub will work, if power...

42 2
4 days ago
A
Aharps85 Contributor I

Sonos in my shed
Question

So, I have a Sonos setup in my house, but I have a shed at the top of my garden about 25 metres from the back of the house, and 40 metres from my router. I want to get another Sonos up in the shed for music when I’m brewing, or sitting up there for bbq etc. ive tried using the network extenders via...

101 6
4 days ago
8
8858oboe Contributor I

Search Audible books.
Question

I have had my Sonos for 18 months and have had an Audible account for many years with many, many books in my library. For months I have tried unsuccessfully to search the Audible library using Sonos. I have logged on here many, many search failures. After the most recent App update, with low expe...

17 0
8
4 days ago
H
hotelwiener Contributor I

Beam with 5.1 surround through a/v receiver?
Answered

I have a Onkyo receiver pushing my 5.1 surround in my living room and Sonos Amp pushing my 6 channel zone 2 through speaker selector. My center channel sucks in my living room and was hoping to add the Beam. I stream tv mostly through YoutubeTV so that is only stereo. If if I hook up Beam to my TV...

54 8
H
4 days ago
S
sparklehorse Contributor I

Playing Vinyl using my Sonos Connect Amp
Question

Hi, I have a very basic setup with a Project 2 Turntable, a Cambridge Audio Pre-amp, an older style Connect Amp and some third party Quad speakers. I simply want to use the AMP to power my turntable and play through the speakers but can't seem to get any sound despite having followed the official...

118 14
K
4 days ago
T
timeian Contributor I

More detailed information about songs, albums, and artists

Hi there, I'd like to request that more information be made available about the song, album and artist in the information dialog of the Controller app on Mac and iOS. If Sonos felt that providing more information was too confusing for some users, it'd be nice to offer an "advanced" interface to offe...

7 0
T
5 days ago
M
marrms Contributor I

don't want to update
Question

Hi all I want to keep using sonos 9.2. I dont want to update. Can I? If I update to any other Sonos controller, I also need to update to macOS 10.11, which I cant. Can I please keep using the product I paid for without having to update? Many thanks

261 15
M
6 days ago
V
Vivien Gay Contributor I

How do we prevent Sonos Playbar from playing randomly in middle of night?

Sonos will randomly go on all over the house when there are no alarms set at about 1.30 am waking everyone up. This is very annoying ...anyone have any suggestions? This has happened several times now... Thanks Vivien

56 4
6 days ago
Snoosnoo Contributor I

Disappearing music

Changed the genre of several albums in iTunes today, and now ALL of the albums, which showed up as playable “On this phone” in Sonos yesterday have disappeared from Sonos today. Anyone?

34 2
7 days ago
T
tclproductions

Boost plugged into router vs Amp plugged into Router
Question

Hi, So far my amp is plugged into the router and the rest of the speakers are connected WM:0. I wonder how much more range I would get out of a BOOST. I picked up one today and unplugged the AMP and instead plugged in the BOOST to the router. I don't notice much difference. As a matter of fact s...

52 3
7 days ago
H
Huskerdoc Contributor I

Sonos Amp dead

I purchased 12 Sonos Amps last week and last night one stopped showing up so I went to look and it would not power on at all. Just best to take it back to where I bought it. I saw some support conversations that wanted issues with new products to be sent directly to Sonos. What should I do? Thanks.

49 1
7 days ago
J
jbassler Contributor I

sonos connect drops out windows 10 spotify
Question

windows 10 device. says its playing using spotify.it doesnt work ... go press the play button ... orange light. using SONOS ... it works ... it works ... it shuts off and says no music after about 30 minutes. laptop does not shut down, im a software engineer ... do i need a iphone to use this t...

15 0
J
8 days ago
H
hbroaster Contributor I

Can't play streamed radio station any more
Question

I have a local radio station that is set up with a streaming address in Sonos. It used ro work fine but in the last month or so since ipdating Sonos it wont play. Diagnostics sent #1684601088 Can you assist as I have tried re-entering the streaming address but still no go.

44 2
H
8 days ago
M
myates Contributor I

Sonos Account Access
Answered

I have an account. Sonos recognizes my email. It will allow me to change password but then when I try to use it it says password not correct. This is driving me mad!! I have tried “transferring “ account but I can’t open my account to transfer it!

61 2
M
10 days ago
C
cheddardonkey Contributor I

Purchase opportunity Opinion
Answered

Hey guys, i have the opportunity to pick up a couple of new play 3's for the price of a couple of ones. I already have a playbar, sub and a pair of ones in an adjacent joining family room and kitchen. These would go into the living room up on a high ledge (13 ft)stereo paired in a vaulted ceili...

52 2
C
11 days ago
F
Fxp Contributor I

Enceinte play 1 et enceinte One
Answered

Bonjour, nous avons 2 enceintes play 1 dans le salon et voulions savoir si il était possible d'ajouter une enceinte one et que nous puissions utiliser la commande vocale sur tout le système en passant via la one bien sur ? merci de votre retour

22 1
11 days ago

View real-time service status

Leaderboard

Latest earned Badges

  • Badge
    AhRiMaN earned the badge On Tempo I
  • Badge
    User47683 earned the badge Carving it out I
  • Badge
    THrippyC earned the badge Meet and greet
  • Badge
    AM_A earned the badge On Tempo I
  • Badge
    Erik76 earned the badge Meet and greet
View all "Badges"

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

Accept cookies Cookie settings