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I dont know 100% what the amp is for . Recently my aunt passed away she had a Sonos connect amp and no other speakers except the ones in the wall . While packing her stuff a grabbed the amp  what can I do with it

I open the app on Windows desktop. It says:“We need to get Sonos running on the latest software. Choose Check for Updates to get started.”I click Check For Updates. It says:“No update required. Your Sonos system is up to date.”I click Done.But then it goes back to “We need to get Sonos running on the latest software.”I click More Options. I click “Continue using the Sonos App.”It says “Some of your products aren’t registered to your Sonos account. Let’s register them now so you can use them.”I click Register Your Products. I have to sign in, I do.It says “No update required. Your Sonos system is up to date.”I click Done.I’m back at “Some of your products aren’t registered...” Now there isn’t any option to continue. Ok, so it’s stuck in a loop here. I close the app. I open the app again. It takes a minute, but it opens normally.

hi everyone, i just upgraded my tv and unplugged my 2013 playbar. it was working perfectly before, but now that i've plugged it back in, there's no power.the only sign of life is a split-second flash of the three ethernet lights when i plug the cable into the back; after that, it goes completely dead. i’ve already ruled out the outlets and cables by testing them with other devices—the issue is definitely the bar itself.is this a known hardware failure, or is there a trick to bringing it back to life? thanks in advance!

Have seen numerous comments on setting up a record player but need to add a receiver to the mix for signal boost. I have Kenwood KD-3070 turntable with RCA jacks and a Onkyo TX-SV444 receiver with many input/output ports. See pictures. I am guessing I connect the turntable to receiver (RCA) then receiver to ? to connect to my SONOS 100 speakers. Looking for guidance please with clear non-audiophile description. what connects to what description. I would assume that the connection from the new SONOS device would connect to SONOS speakers via WiFi? Thank You very much for input. 

Have seen numerous comments on setting up a record player but need to add a receiver to the mix for signal boost. I have Kenwood KD-3070 turntable with RCA jacks and a Onkyo TX-SV444 receiver with many input/output ports. See pictures. I am guessing I connect the turntable to receiver (RCA) then receiver to ? to connect to my SONOS 100 speakers. Looking for guidance please with clear non-audiophile description. what connects to what description. I would assume that the connection from the new SONOS device would connect to SONOS speakers via WiFi? Thank You very much for input.

I want to stream my husband’s music library (ripped CDs) to our Sonos Ray.  I do not want the PC on all the time.  I don’t want it in the cloud. I tried the USB flash drive but apparently misread my router capabilities.  I would like a good basic NAS that will stream a minimum of 28 GB of music to the Sonos Ray.  It must be turn key.  I have someone who will help me with set up if I run into difficulties, but I do not have the knowledge to build my own.  And I don’t have the patience to learn.  I was looking at the Synology Beestation but am seeing indications that it’s not a “true” NAS and might not be what I need.  Looking at a Linkstation but truly was hoping someone could point me in the direction of a good basic NAS for this purpose.  Many thanks.

Dear Sonos team,I love my 7 of my 9 Sonos speakers. Please help me love my Era 300s.I recently upgraded my surround setup with the Arc ultra and two Era 300s. I did this for two reasons:1 I wanted a better home cinema experience with Dolby Atmos. This is working great.  2 I wanted a better music listening experience. This was what convinced my wife that we should get the era 300s, and she is less than happy (I am sad also).The Era 300s are marketed as premium surround speakers, but when setup as surrounds their main driver is turned off. This would make perfect sense if you could seamlessly switch to a stereo pair for music with the main driver on. Unfortunately, you have to completely reconfigure and re-Trueplay the system to switch between music or watching a movie. Please please Sonos team, could you answers the following questions:1 Will it be possible (with a future update) to save two different configura

I thought all the Apple Music playback issues are resolved since the meltdown. But apparently not. New install of Beam Gen2, when playing back from Apple Music playlist, every 4th song or so it will loose the connection be quiet for 10s and then reconnect and pickup the rest of the song or skip to the next one. Quiet annoying.Beam is connected to very good Enterprise WiFi network, and the TV it’s connected to has no network issues.Is this a latency issue, since I’m not US based? Maybe device trying to use US cloud back-end needlessly? Or something else that isn’t well engineered.Quit disappointed.

I have the latest version of the Sonos 1 Controller app running on my iMac Monterey version 12.7.6 with two Play 5 gen 1 speakers. The app cannot find the speakers although when going through the connection procedure it says “The Sonos app is now connected to your speakers”

I have a solid HiFi system for my vinyl and CDs- NAD amp + Magnepans + RHLabs Sub but I am contemplating downsizing to getting a Sonos Port and running these audio sources through my Sonos system (Arc + Sub mini+ 2 Eras 100 surrounds). The audio sound space through the Sonos system (streaming) is so good that it is motivating me to downsize (and my wife would love to lose the gigantic Maggies from our living room). Would the best path be to get a Sonos Port and use the line outs from my NAD receiver to direct sources to the Port? Would I be able to direct a CD or TT source to my Sonos Arc+ Sub Mini+ Eras surrounds system? (I have an external Preamp for my TT). Thanks in advance.

Just unboxed an d the power cord will not stay connected. Seems to just fall out. 

We used to see album covers for our locally stored music library. I’ve been waiting for the Sonos app debacles to clear up. But it seems like there are still issues with album art showing up.  Some art/covers are shown, albeit slowly, after letting the app sit on the Music Library/Albums screen for awhile.  But not all.I should add, that in addition to that, on the Albums screen, I’m seeing quite a number of dupes. That is, the same album is listed multiple times.  I tap through and can verify that they are the exact same album just listed many times.Any information about that state of this?  I’ve done the “Scan for New Content” many times. That doesn’t seem to have any effect on either issue.

Hi everyone,I can’t seem to catch a break with the Arc Ultra. The first two units I received had the distorted sound issue. I’ve now received my third unit — the distortion is gone, but I think I may have another problem but wanted to check with the community.The left side of the speaker sounds noticeably flatter and less punchy than the right, with a clear difference in bass output. I tested this by playing music through the Sonos app and running my hand across the speaker — the right side pushes out significantly more air, while the left feels much weaker, almost as if most of the bass is coming from the right.I’ve also noticed a slight echo sound when watching videos on YouTube via my Apple TV 4K which is connected to my Samsung TV. Is this normal behaviour or do I need to do something to prevent this from happening? I’ve already changed the output to passthrough on my TV as I’ve read that should be done to let the Arc Ultra handle the sound?I’ve run b

Hey folks. I’m running my Sony XBR-55X9004 TV through an Epson projector. The audio when watching TV programming (primarily sports) changed to very weak recently. Worked fine until recently. I first tried a new HDMI but that didn’t help. I then noticed the Stereo PCM display on my Sonos App. I have to crank the volume way up to get adequate volume. Volume works normally when listening to music via Sonos (displays Dolby Atmos) but when switching to TV the volume diminishes and display switches to Stereo PCM. The TV feed comes from a Sony TV (casting to a separate room using the projector). Everything else works great. Any help is appreciated! 

Hej jeg har problemer med at forbinde min sonos sub til min sonos arc efter jeg er flyttet. Inden jeg er flyttet virkede der helt perfekt. jeg kan godt forbinde sub til mine play 1 højttalere, så den virker som den skal, men ligeså snart jeg forbinder min sub til min arc, så virker min sub ikke.  er der nogen som kan hjælpe? Moderator Edit: Translation by Google Translate- HiI'm having trouble connecting my sonos sub to my sonos arc after I moved. Before I moved it worked perfectly. I can connect the sub to my play 1 speakers so it works as it should, but as soon as I connect my sub to my arc, my sub doesn't work. Can anyone help?

I recently moved apartments, and thus had to reset my Sonos Play:1 When adding the Spotify service I encountered no problems, I can browse my playlists and search for music in the Sonos app just fine. But whenever I try to play something from Spotify, the app loads for a while (~10 seconds) before giving an error message that connection to Spotify was broken. The same goes for trying to access my Sonos speaker through the Spotify app – I can see the speaker in question, but any connection attemps fails. This only seems to apply to the Spotify Service, as Sonos Radio plays just fine. I now live in a managed apartment, and don’t have admin rights/access to the wireless network. How do I resolve this?

I currently have 2 Sonos Amps, 2 Beams and a Play One in my home and it was working just fine for years until recently, I’ve noticed I’m unable to control my system in the app. I can see each device but when I click play, it doesn’t actually start any music. I had a friend over who connected to my wifi network and was able to control it himself, no problems. I also logged in on my Windows PC and was able to control it, so it seems to just be my iPhone. I found if I unplugged the amps and plugged them back in, it seems to connect to my phone then but I’ve only tried that a couple of times otherwise I just don’t listen to music or find another device to control it. My Sonos app has always been up to date, along with all of my speakers/devices.Any suggestions?? 

I was an early Sonos fan, had several S1 products and everything worked great. Now, Sonos has split into S1 and S2 (don’t get me started) and I’ve divorced and my ex-wife who never really liked it decided to dump the old S1 Connect and Connect:Amp products back on me. In the meantime I have since bought my own S2 products and set up a new S2 system.I’d love to use the two Connect products and the Connect:Amp product to get an upgrade discount on a new Amp for some outdoor speakers, but I can’t seem to figure out how to do it. I tried doing a factory reset on the connect units (worked fine), setting up a new S1 system (also fine), and then going to the website (new components show up under my account, system). It sounds like there should be an “upgrade” tab somewhere, but going to this URLUpgrade | Sonosleads to a page that says “Don’t se

I have a Playbar, Sub, and 2 Play:1s combination.  The TV I have is old and specifically restricts devices input directly to the TV via HDMI as only being output via optical in 2.0 PCM. Not very unusual with older TVs.  I’m getting sound from the Play:1s.  What exactly is the Playbar outputting to the surrounds?  Stereo?  Some kind of matrixed surround similar to Prologic II?  I’m not dissatisfied with the sound.  I’m just curious what’s going on with this configuration.  If I got a TV that passed through Dolby Digital 5.1 via optical what would the Playbar do with that?  Is it going to sound markedly better than whatever it’s doing with 2.0?  I’m not really all that amped up about Atmos or anything like that yet.  5.1 and 1080p are just fine for now.This room is pretty much exclusively for streaming.  Most surround programming is DD+.  Something tells me that since my Roku senses what my playback device will process, that it will only send 2.0 PCM out an

Any idea what this update, available evening (UK) on the of 6th Jan is all about? Same target hardware as mid December updating to 92.0.72171 with others (Port/Five/Move) on 92.0.71170. Nothing on release page...

Bonjour, la communautébon Black Friday vient de passer, je me suis offertl’arc/sub4/ 2 ERA300vraiment content, mais j’aimerais en profiter au maximum, j'ai 2 questions !-  je viens de découvrir que ma télé fait bien l’option e-arc tv : SAMSUNG QE55Q950R 8K année 2020support : Amazon vidéo exemple série FALLOUT qui a bien les logos UHD HDR ET DOLBY ATMOS Mais sur l’appli rien à faire je suis toujours en DOLBY digital plus 5.1- deuxième question : je note une différence de son quand je lance une musique en Dolby Atmos sur Amazon Music directement de l’application SonosPar rapport à si je vais directement deux Amazon Music pour retransmettre le son sur les enceintesEst-ce que je perds le Dolby Atmos en passant par l’application Amazon ?merci beaucoup pour vos retours Moderator Edit: Translated by GoogleHello everyone,

I have 8 devices and mostly the system is robust.  However, for parties I may take a couple of speakers from upstairs and place them downstairs to provide full house ground floor coverage and play them grouped together.Never seems to work.  Some of the speakers seem to play for a minute or two and then stop and then randomly start and stop again.I am all Wi-Fi and all updates been donePay 5 Gen 2 Stereo pair with Sub, Era 100, Move Gen 1, Play 1 and 2 x Sonos 1 Are there still app issues with grouping? 

Hello,,,I’m noticing lots of issues playing Amazon Music through Sonos speakers, anybody else experiencing this or know if it’s a known (and accepted issue by Sonos)? Issues with shuffle; constantly cycles through a small selection of songs in a playlists.Refusal to play songs later in a playlist; I manually select a songs but each and every time, the first song of the playlist plays, not the song selected. Regards Ted

I’ve started to get Crackle only on Spotify on play 3 and play 1 but not on beam, only on spotify and not any any other service. tried re-locating, re-installing apps, putting everything on same network, different controllers etc.

I have/had two good Sonos systems. One in Texas for nine years fabulous s1 products.  4 Pool side , surround inside subs etc in tv room and  master bedroom, master bath, office, etc.  added a “new” s2 to my Colorado home: extensive .    A family member traveled from on to the other and system said upgrade (similar to regular updates). And now my Texas s1 system is CRAP!  $10,000 investment destroyed by the new “upgrade” /combo of s2/s1 software.   can this be fixed?  Please help!