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Kenneth R
Kenneth R
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2115 Topics

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CJNE Contributor I

Updating System
Question

I am told I need to upgrade my Connect:Amp (I have 2). It shows my Bridge and Control can no longer be updated but does not say anything about upgrading them. Do I have to change my whole system? It seemed odd we had 2 of the Connect:Amps since our system is not very big.

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4 hours ago
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GHjalmarsson Contributor I

Pipande ljud
Question

  Hej, Min playbar ger ifrån sig ett pipande högfrekvent ljud när den är aktiv. Har läst runt lite här och sett någon annnan som haft samma problem. Har testat att återställa och installera om, men har fortfarande samma problem. Hur gör jag nu? /Gustav 

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4 hours ago
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HeinrichNell Contributor I

Google Assistant with Sonos in South Africa
Question

Hi there, I am trying to find out whether I can control my Sonos One speaker via GoogleHome in South Africa. Can anybody assist? Reagrds, Heinrich

128 10
6 hours ago
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Lord Gnome Contributor I

Legacy system capability at start
Question

Could I ask for some answers regarding my legacy system. It has been suggested that the CR200 controller will be useless in the updated systems.  Will we be able to continue to use the CR200 with a legacy system and must we not accept updates between now and May that might disable this controller? C...

41 3
9 hours ago
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ph1899acm Contributor I

Connect Sonos Move to Sonos amp
Answered

Hello. Im thinking of getting the amp so I can connect my LP player. The idea is also that I want to connect a speaker for my terrace where I have no electric outlet, whereof I need an Sonos Move as I understand? There for my question is, can I connect the Sonos move to the amp? Or is there another,...

35 5
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16 hours ago
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SarahWolf Contributor I

Cannot load more than 5,900 tracks (31GB) to play on Sonos
Question

I have over 20k songs (210GB) on an external drive connected to my Sonos.  When I try to upload it only takes roughly 5,900 tracks totally about 31GB.  I know this because when I tried to link my music library it did not pull everything in, so I created a separate folder and slowly added music folde...

47 2
1 day ago
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Alex leon Contributor I

loss of music from media monkey to my sonos
Question

Hi Guys I have all my Music but media monkey but looked to play an artist on my Sonos and could not find it  Like I say it is in my music but some how has gone from my Sonos. Can you help. Thanks AL

39 3
1 day ago
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Matto87 Contributor I

Sonos Amp
Answered

posso collegare Sonos One SL Speaker  a Sonos Amp ?  

28 5
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1 day ago
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jcampbellsjci Contributor II

Will a boost provide the same coverage as a wired speaker?
Answered

Hey guys, I was interested in possibly getting a boost to help with drop outs from a line-in source on my connect:amp. I didn’t want to spend the money without testing it, so I hooked up a speaker (sonos one) to my router and used that as a boost and experienced improved streaming quality from the c...

20 1
1 day ago
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Zello Contributor I

Trade Up Legacy Bridge?
Answered

I’m being offered a 30% discount for trading up my Legacy Connect: Amps and Play:5 but not my Bridge. Is there a reason for that?  

366 5
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2 days ago
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kevinharshads1 Contributor I

Should I add a set of speakers to my sonos beam?
Question

I bought a beam last week to improve the sound my smart tv. It really improved the sound so that I can finally remove cc while enjoying movies. My question is would it be a good idea to add a set of sonos speakers to further enhance the sound? I live in an apartment so I don't want to add the sub an...

22 1
2 days ago
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alex4buba Contributor I

Output sound from sonos to my hearing aid
Question

I am a Sonos customer for many years and happy with it. In recent years, I had to get a hearing aid and am researching a way to connect it via bluetooth to my Sonos, so that I can control my hearing through it, without upsetting the neighbours…. I read that the CONNECT box has an Analogue output tha...

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2 days ago
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jomaba Contributor I

Sonos play 1 y alexa en colombia
Question

Acabo de comprar un Sonos play1 y al intentarlo conectar al echo dot (Alexa) no deja por qué el skill tiene restricción para Colombia , existe alguna solución ? Precisamente lo compre para poder ir integrando el sonido de casa y manejarlo por voz. Espero exista una solución o se pueda dar acceso al...

158 2
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2 days ago
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tjt Contributor II

Audible App not showing names of Sonos speakers
Answered

Hi. I know this is not a Sonos issue as such but I want to know if anyone else has this problem.   When I am playing an audiobook with the Audible app and want to have it play on a Sonos speaker I see a list of devices but no device name.   If I put my finger on the picture of the speaker the name a...

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3 days ago
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dssapp Contributor I

Sonos Beam music priority
Answered

I want to know the following. if Sonos beam is connected over hdmi and playing sound from TV can it be overtaken by music from my mobile over WiFi? How does sonos prioritise music source for sonos beam? like HDMi first then wifi or play music as it comes?

22 1
3 days ago
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Olivervw05 Contributor I

Sonos one stop working
Answered

Hallo I have some sonos one and yesterday they stop working now they only work when i use a wifi cable  So what shut i do?? 

15 1
3 days ago
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umbuloid Contributor I

Cannot Sign in to Sonos system
Answered

At the sign in menu a different email is being displayed to login, since I have a family member that also uses this speaker at a different house. When I try to login with my own personal email it says the username and password does not match. I then resetted my password, and yet it still has the sam...

10 1
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3 days ago
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villej98 Contributor I

Koppla symfonisk bokhyllehögtalare till smart-TV
Question

Hej! Är ganska ny till sonos och undrar hur/om det fungerar att koppla endast bokhyllehögtalarna (2st) till smart tv som ljudkällor. Har googlat lite och hittar inga alternativ utom sonos beam.  Hittar lite om sonos boost men ingen som bekräftat om det fungerar, förstår inte riktigt hur den funkar....

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3 days ago
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Rohit Kumar Contributor I

Sonos (Model: Connect:AMP) unresponsive. Connects to the Wi-Fi but doesn't play any music.
Question

Sonos (Model: Connect:AMP) unresponsive. Connects to the Wi-Fi but doesn't play any music. Checked the chords and cables all connected. Internet LAN connected. Rebooted / power cycle the Sonos box. Deleted/removed the application and reinstalled it. Checked on iOS and Android, no improvements.

19 1
3 days ago
Widgets Inc Contributor I

Best value for rear speakers

Hi All:   Just trying to get a sense of everyone’s opinions and suggestions (end users, resellers, installers, etc) of what to use for rears (Pair of Ones, Sonos AMP and architectural passive speakers, other..) for Sonos surround setup? We always like to look at everything from a “value perspective....

28 2
3 days ago
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Nigel Dee Contributor I

Problems with SONOS when using a Telstra Gen 2 Smart Modem
Question

Hi all. I recently had problems with my Telstra modem resulting in Telstra replacing it with one of their Gen 2 Smart modems. Since getting the new modem I have experienced constant problems with my SONOS system.   When trying to access my SONOS system with the app I get often get error messages say...

64 6
6 days ago
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eautomation Contributor I

Volume Control with 6 In-Ceiling speakers and Amp
Question

I recently purchased 3 pairs of Sonos In-ceiling speakers for a total of 6 speakers. I also purchased one Sonos Amp, which I know I can connect all 6 speakers to the Amp. However, the 6 Speakers will be spread across three open rooms with a pair of speakers in each room. I don’t mind having everythi...

35 1
6 days ago
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Steve C. Contributor I

ZP 100 connect to external amp
Question

Hi everyone, Quick question. I have a number of older ZP 100’s which power B&W in wall and ceiling speakers as well as a pair of bookshelf speakers. The power output is good but not great. It it possible to run an external amp or pre amp through the Zone Player to get more power?   Thanks, Steve

65 6
6 days ago
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akr123 Contributor I

Sonos device end of support roadmap? purchase decision
Question

Hi Team   i understand the need to retire older HW platforms and the challenge of keeping software up to date.   can sonos provide a roadmap of when each device will fall into the EoSS category?    Customers should be be aware of the product/software life before making a purchase.   thanks Andrew  ...

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6 days ago
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UCME2007 Contributor I

play one

What’s a good height for your play one speakers?

31 3
1
7 days ago

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