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If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once something has been answered by the community or by us, we'll go ah...

Sonos beam playing music
Question

I cannot figure out how to switch to playing music from watching tv on my beam by using Alexa. Can anyone help out?

Sonos app not responding with spotify and spotify app can't send music to speakers

Since the latest update, it looks like original users have been forgotten. 1 - No more lock screen playback, well I guess this is the way now but because none of my speaker are Airplay 2 compatible I...

Beeam and a sub
Question

Hi, If i add a sub to my beeam bar, will the beeam change on what frequencies it plays? /robert

Connecting Vigin Media to Sonos Beam
Question

Just got the Beam but having trouble connecting Virgin box to Beam. Picture is fine but sound is only coming through TV speakers. Any ideas please?

Beam Mic light off and Alexa set up fails
Question

I have a new Beam. Set up worked fine until Alexa which does work. Also noticed I cannot get the mic light to turn on.

2 or 5 rooms with in ceiling speakers not working (hard wired connected to amp)
Question

Hi all We installed a Sonus sytem when we built our house 6 years ago. Installed ceiling speakers in 5 rooms (incl outdoor), hardwired to an amplifier Recently, 2 of the 5 rooms will not play music. T...

Alexa says "sorry, that device is offline"
Question

not sure which device or settings i need to address to get "that device" online. Everything is connected through my wifi.

I hate hate hate this companies software!!!!!!

Sonos one
Question

How to make Sonos Alexa work out side the UK

Beyond itunes
Question

Out of interest, does anyone think that we will be able to use airplay2 to send sound from an imac to a compatible sonos speaker when using things other than itunes any time soon? My desktop mac is es...

Pandora disapear
Question

Since an update some weeks ago Pandora disapear Its not in music service either. Whats happened?

Beam adapter
Question

Are all TV's capable of being connected using the optical audio adapter for the Beam

Sonos Desktop Controller Won't Launch - Windows 10
Question

I am unable to open Sonos Desktop Controller on my PC, which is running the current version of Windows 10. After displaying the Sonos logo, it hangs on the intro screen, which is just a white box. I...

Account Required with Update
Question

Why is it mandatory to create an account to continue to use Sonos? I have had these speakers for years. now with the lastest update I can't use the speakers without creating an account and registerin...

Klipsch Rock Speakers 650-SM
Question

I am trying to wire 2 of these speakers to a Sonos Connect Amp. The speakers come with 3ft of 4 wire already attached. My question is what speaker wire would I use to wire these speakers so that each...

Beam volume control with TV remote
Question

My Beam is connected through ARC and works fine with the TV. However, if I switch to playing music via Amazon of apple my tv remote no longer controls the beam’s volume and I have to use the app or vo...

segmenting speaker access
Question

Setting up 8 Play:1s and 4 Play:5s in a 15,000 foot facility. We want it so: 1. anyone can access the Play:5s, but not the Play:1s 2. others can access all speakers, and use an intercom app, like h...

play 3 speaker loses internet connection
Question

I have a play 3 speaker outside about 40 feet away from my netgear 1200 extender which is about 20 feet away from my xfinity router. When i pick an internet on my IPAD setting do I pick the xfinity...

Pass all remote control commands from Beam to TV?
Question

Hi, I understand I can send volume commands from my remote control to my Sony Bravia TV via the Beam over HDMI. This works as expected. However, the Beam obstructs the iR receiver of my TV and so none...

More than one Network
Answered

i connected my sonos ( play 1 ) to a network and want to connect it to another , using Laptop Application is it possible ?!

Playing from iPhone Sonos Playbar skips to next track early
Answered

I have an iPhone X and my home wi-fi network uses an Airport Extreme (has been undated with latest firmware). I play movies from the internet (NetFlix, Hulu, Prime) all the time via this wi-fi system...

How do I check my pandora account within Sonos?
Answered

I want to see which Pandora account is on my Sonos. I needed to remove explicit content from my Pandora account and want to make sure it was updated.

Sonos Boost Internet Connection
Answered

The Sonos Boost worked fine for the first day of use but then cut out my internet. Now every time I connect it to the router it cuts out my internet. How do I solve this?

Using Sonos on the mive
Answered

I want to use my play one when out and about in my caravan. What is the best way to do this please?

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