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1935 Topics


How do I get lists back? I don’t select music by pictures. Rather I quickly peruse my list of albums, stations, playlists. There’s a reason it’s called a playLIST! If it were meant to be a photo album...

Associated Spotify account not found in your system

If use the Sonos app I can play via Spotify, but if I try and play Sonos from the Spotify app I get the message associated Spotify account not found in your system Clearly, it is associated as I can...


Losing our two CR100s will be the most devastating thing to happen to our household. My ONE YEAR OLD can play his favourite music by just pushing the button over and over again. My 7 year old will no...

Recommend a CR200 replacement please

I have 2 x CR200s and find them wonderfully easy to use, and so convenient as they just sit in their cradles. I have of course had a replacement unit due to touchscreen failure, and now the second o...

Sonos and Alexa don't work

Here is my story. I started with a Sonos Soundbar, Sub, and 2 Play 1's for my entertainment center. I later added Amazon Echo for voice control. Everything worked great, I recently added 2 Play 1's w...

Alexa stopped playing music through my Sonos 5s on command. Was working fine until recently.

New problem with Alexa and Sonos speakers (Play 5s). Everything looks good in both Apps, has worked perfectly before but recently Alexa won't play music on a pair of my Sonos speakers when asked. Inst...

Problems with Music Library Sync

I'm having problems synchronising my music library and playlists with my Windows and Apple devices. If I add new songs to my music library and update the library, the changes are reflected properly i...

'Unable to play the Radio station' on Sonos Favorites

Hi, I used to enjoy listening to RFM Reunion (French radio station) and Sky Radio 101 FM (Dutch radio station) but now I'm unable to do so and receive the message 'Unable to play the Radio station'. D...

U k+++ Black-magic specialist +91=8107865842 IN - - - - - - D a d r a N agar H a v e l i

U k+++ Black-magic specialist +91=8107865842 IN - - - - - - D a d r a N agar H a v e l i

Play-1 2 pairs no ound on second pair

I installed 5.1 home theater.(Play bar. Sub, 1 Play-1 pair in front and 1 Play-1 pair in back) .Play bar, Sub and front Play-1 pair work well but I have no sound on back Play-1 pair. Is tjere an is...

Amazon Dot PLUS Play:1

I have an Amazon Dot and I'm planning on purchasing a complete Sonos system, meaning a playbase, a sub and 2 sonos one. The plan is to have the playbase and sub in the living room, one Sonos one in th...

Streaming on my phone stops sonos stream and vice versa

When I am happily streaming on my Sonos and decide watch a video on my phone, Sonos will stop. If I am watching a video on my phone and start Sonos, the video will stop. Why are the two interacting?

Keep Speakers Grouped Permanently

I use a PLAYBAR and two PLAY:1s as a stereo pair (not surrounds) for TV. Not typically for music. They should remain permanently grouped together. Occasionally (every two weeks on average), they get u...

TuneIn - unable to play the radio station

Since about a week i'm unable to play any radiostations with TuneIn. I've tried removing my favrorites, selecting some other stations and reinstalling the app, but nothing works. Both my Android phone...

Optical connector

The little black piece on the back of the soundbar broke and t he connector will not stay. How do I get it fixed?

PlayBase Wi-Fi not connecting

Hi, I've had my Playbase attached to my TV for a while, using a couple of Play 1's as a stereo pair for rear speakers. A few weeks back, I noticed no sound coming from the Play 1's when watching TV. I...

Default to Tunes in Folders?

I want my Sonos library in Windows 10 to go immediately to the tunes stored in Folders. It currently takes three clicks to get there. Is there a way?

Play:3 / Bridge don't connect anymore after update to 8.4

After updating my iPhone 6+, ipad Mini and MacBook Pro to Sonos 8.4 - nothing connects anymore. There's a solid white light on the Connect, the Play:3 flashes amber, but does not emit the chime and...

Cast Google Play Music to Sonos Unreliable

I see this has been a recurring issue for some months if not years. Google Play Music cast to Sonos from the app on controllers works but cannot be relied upon for me. It simply keeps stopping mid-way...

20% Cashback promotion

Just heard about this Has anyone received a code for this ? How do I get one ?

Play:1 stereo pair with Sonos One

Will it be possible to pair a ‘One’ with a Play:1 to create a stereo pair?

DTS, Dolby 5.1 on Playbar, 2015 edition!

Hi all I am writing this post in the hope it may help those struggling with the above issue(s). The first topic which appears on this in Google is the post at

Sonos Skill not available on Alexa in Australia?

Just received my shiny new Echo Dots today, following Alexa launch in Australia yesterday. Followed setup steps and find that Sonos Skill is not available. I got the memo re Sonos One not yet working...

Sub and surround speakers randomly cut out

I have a setup with Playbase, Sub and surround speakers. Playbase works fine but Sub and surround lose the sound often and randomly. Same problem with direct input from TV and wi-fi streaming, however...

Surround sounds and Sub cutting out

I have tried multiple fix actions with the SONOS engineers to fix my issues. Randomly all but the playbar cut out. I have tried different wireless channels, resetting everything, new router, new audio...


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