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22648 Topics

Sonos, Alexa and Philips Hue, "it's not quite a routine"

I can't find if the Alexa routines are supported already, or if it still doesn't work completely... I have a Sonos Beam and two Sonos One as surround speaker. I have also a Philips Hue Bridge with se...

Sonos on Public Wifi

I'm a college student who is trying to connect his SONOS Play:1 to the campus wide wifi. It used to be connected to a home router, but once I came to college I realized the issue of public wifi. Rec...

Speakers acting random. Not connecting. App randomly working

I have Sonos 5 in the kitchen and playbase with the TV, permanently switched on and can always be seen by Spotify. Sonos 3 in my studio gates switched on and off at night. Sometimes disappears from wi...

Beam Conflicts

Rooms Dropping in and out

Beam Conflict

I am getting very frustrated with the continuing issues with the sonos App dropping rooms in and out. Ever since I added a Beam I have had nothing but problems. I am at the point where I am Considerin...

Play 1s not playing surround sound with beam

My 2 play 1s are not playing sound on surround sound setup with Beam. Diagnostic: 1528408160

Tappat koppling till Spotify

Hej, Har en helt ny sonos 5 och 3 st 1 or hopkopplade, dock tappar två av dom kontakten helt eller delvis med Spotify hela tiden och jag har installerat repeaters etc för att wi-fi skall var maximalt...

Playbar mister tv lyd ved ruteromstart

Hei Når jeg må ta omstart av wifi ruteren forsvinner lyden fra tv'en i playbaren. Fant en tråd som sa at dette ikke skal skje, men ingen løsning på problemet. Playbar og tv er koblet optisk. Nå er det...

Virgin Radio cutting our

all other radio stations play as designed however the virgin radio plays for a few seconds then cuts out then starts playing , I tried it last week and it played ok. is it because Chris Evans has sta...

songs cutting out - have a diagnostic number

here is my diagnostic number 1343956550

Sonos Connect - Flickering White LED

Fairly recently I noticed the LED on the front of my Connect started behaving erratically. At first the device would still be available for use, but now it doesn’t show up in the Sonos app, show up as...

Beam no longer connecting to Samsung

It’s worked perfectly up until last night. Spend the day trying all means of unplug, reset and new cables on both the TV and Beam. Still no luck. Submitted my diagnostics via Sonos app. Hoping someo...

Sonos connect and play 1

Is it possible to have sound from my TV to my Play 1 speakers? When watching television I want the sound going to my Play One speakers. Is that possible?

Sonos Connect makes a repeating popping sound for a few minutes

I have a Sonos Connect connected to an Architect Model 110 amplifier which drives 4 ceiling speakers. It has worked great for 6 months. Last week, while streaming music from an Amazon station, ther...

Sonos constantly loses or can't connect to my iTunes library

We have made multiple attempts to resolve this including talking to support. More often than not, Sonos cannot find or connect to the library. We do NOT (and don't intend to) use streaming services ot...

SONOS playbar no sound

My TV Sharp LC60LES300U does not have an option to turn off audio so i cannot get the TV audio through SONOS PLAYBAR. It also appears to be e that if i list my network/wifi I would have no sound.

I have a Denon AVR1601 receiver and JBL S26 speakers that I don't use much at all lately. What Sonos should I get?

Our living room is 20x16 feet. I have Denon AVR1601 Dolby Digital Audio/Video Receiver and JBL S26 speakers that I bought used 15 years ago. They still work but we don't use them much at all. We mos...

Keep getting 1001 and 1002 errors but only on one speaker

Keep getting 1001 and 1002 errors on a Play:1 when trying to play a Spotify playlist via the Sonos controller. If I go directly through the Spotify app it doesn’t work either. Used to work fine but...

Beam keeps dropping connection

My beam keeps disappearing from the app Diagnostic number 781955220

White light and speakers not found.

Can’t get Sonos to work. Says my speakers aren’t connected. Also only have white light on box. Diagnostic # 2094907387

Constant static hiss when not playing on Play 5

my play 5 emits a static hiss from the speaker when music nothing is playing. there is nothing attached to the line-in and the hiss continues no matter how long all music services have stopped playin...

Sounds stuttering when watching anything with 5.1 audio

When I watch anything with 5.1 audio the sounds stutters. Stereo is fine. Diagnostics code: 1931080101


I have a Beam connected to my 65" Panasonic TV using an HMDI cable. When I turn on the TV the Beam does not connect. I have to unplug and replug the HMDI to the Beam for it to work and it usually work...

Surround speaker cut off after installing boost

Just got a system containing a Sonos Beam, sub, and two Sonos Play ones. It worked great for about a week, then I started to notice the rear play ones started to cut off while watching movies. It only...

Will Sonos work for my party room?

I have a very nice 5.1 surround system which I use for watching movies in my man cave. I entertain there - often. When entertaining I will usually play music via Apple TV streaming from the collect...


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