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Beam doen't work with AppleTV HDMI
Question

Hello, I've just received my Sonos Beam, but when I want to set it up with my AppleTV (4th gen) it didn't find any signal (when it look at ARC). My Apple TV is actually connected to an HDMI switcher/...

Sonos Beam low volume
Question

Got my Beam today (16th) and am pleased with it so far, but I'm having to boost the TV volume much higher that it was with the TV speakers. Without the Beam the TV was at about the right volume at a s...

Unable to control volume: Sonos Play3/Playbar/Sub + Chromecast + Samsung OneConnect
Question

I am unable to control Sonos volume using Samsung OneConnect Universal remote while streaming Youtube from Chromecast. Are there any solutions to this?

Beam and LG OLEDs -Audio delay over Dolby DIgital still a problem?
Question

Has anyone connected a Beam to an LG OLED tv and tested whether the audio is delayed when using Dolby Digital? My Beam is scheduled to arrive tomorrow (canceled my B&H order and ordered on the Sonos...

Sonos Connect Amp and Speaker Volume is
Question

I just got a connect amp and wired it up with a pair of outdoor Polk Atrium 4 speakers. After I got everything installed I went to play some tunes... I had to have to volume to about 50% on the slide...

Digital volume indicator on Beam?
Question

Is a Digital volume indicator available on the Beam with my LG tv?

Play:5 Wifi Setup with Connect
Question

I have owned a singular Sonos Connect for some time, connected via wired ethernet. I now have a brand new Play:5 Gen2, and I began by setting it up also via a wired ethernet connection. That succeeded...

Sonos Beam Tv Control On and Off
Question

Would anybody know why I can turn ON my tv using the Beam with Alexa but can’t turn it back off using the voice commands?

Sonos Beam Loses Connection
Question

Every time I turn my TV off, then on, my new Beam loses connection with my TV and I lose TV volume. I have to then reset the whole thing. Anyone else having this problem? I have an LG TV. Did all the...

Help! "There is no shared folder on the computer"
Question

Been using Sonos for years on my PC with literally Zero issues or hiccups. However, today the controller/app on my PC updated to the latest software and now it says that it can't add my music folde...

Songs dropping off early when playing music from iPhone
Question

I have a Playbar and Sub paired in my living room. Sound when using the TV has been fine, but when using the app on my iPhone 7 to play music that is on my device, the system is constantly cutting ou...

Optical input on Playbar stopped working
Question

My playbar and the rest of my Sonos system (Sub and two Play 1s) no longer works with the TV because the optical input doesnt seem to be working any more. The system plays music fine via WiFi, so i kn...

Cannot sign in because my email login isn't what's showing
Question

Hello, All of a sudden my Sonos speaker was no longer logged in on my iPhone app nor computer. When I go to login it says "Enter the account information for b***r@me.com" which is nothing like my ema...

samsung smart tv remote, not recognised
Question

Hi, I have just upgraded to a smart Samsung tv. Sonos playbar was programmed for the old Sony, but when I try to programme the new remote it is "not recognised"

Stereo Pairing broken and other issues after last upgrade
Question

There are many threads on here relating to problems after the most recent system update (July 2018). While I am also experiencing dropouts, I'm also having a problem creating a stereo pair. I have be...

Players cutting ouy
Question

Grouped players playing a Sonos playlist (sourced from Deezer and Napster) intermittently cutting out. Sometimes it is one player, sometimes it is all of them. Have changed the Sonos channel to 11 and...

Playbar cutting out
Question

Having so much trouble with new play bar firstly with volume, now resolved but now sound cutting out randomly for less than 1 second not apparent reason cuts out on all sources sky Netflix amazon. Tri...

Sonos Beam - Voice Clarity
Question

On Sonos Beam, how do you turn on voice clarity?

Pass all remote control commands from Beam to TV?
Question

Hi, I understand I can send volume commands from my remote control to my Sony Bravia TV via the Beam over HDMI. This works as expected. However, the Beam obstructs the iR receiver of my TV and so none...

Sonos AMP not being recognized...can't repair to account. I'm out of ideas.
Question

I have a Sonos Amp that powers speakers on my back deck. A couple of weeks ago after a recent software update (not sure of the software version), it failed to come back online and was blinking orange/...

Use Beam as speaker without TV on?
Question

Setup my Beam, happily listening to streaming music from Sonos app (Spotify), turned off power to TV and music stopped. Please tell me I don’t have to keep the TV on?

Sonos no longer plays one song before skipping to another or just cutting out after new patch version 9.0 I got on Saturday July 14, 2018
Question

Been using this system for about 2 years. I have learned to not try to continue playing an old playlist and will always restart with new songs or else after one song plays, the system cannot find the...

Help with RE- setup for connect Amp (home audio speakers) and 2 playbars. Amp has solid orange light- won’t blink green
Question

Help with RE- setup for connect Amp (home audio speakers) and 2 playbars. Amp has solid orange light- won’t blink green

Missing Speakers After Updates
Question

I’ve generally loved my Sonos for a few years now, but it’s getting frustrating to do any updates. Every time I do an update, it guarantees that at least one, if not more, of my speakers will not show...

Compact stand for Play:1 or Sonos One?
Question

I'd like to add another room, using either a pair of Play:1 or Sonos:One. The room itself is a bit weird (it's a workshop) with wide, low, shelving, a little too low for optimal listening and I'd like...

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