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18020 Topics

Play 1 cuts out when grouped with play 5

The play 1 in my master bath cuts out about every 5-10 minutes for about 1/2 a second. Any suggestions on how to fix?

Sonos update - getting error code 1101

Unable to update sonos on mac - also unable to access music library and play radio stations - followed the steps for error code 1101 which did not solve my problem. Submitted support diagnostic sonos...

Last.FM Password change...Update in Sonos

The Last.FM is an app to add in Sonos. Sonos states, "Last.FM will not show after it is added." So now if your Last.FM password is changed how can it be rest in Sonos?

Alexa only playing one song through Sonos then STOPS

I ask alexa to play an artist in in the living room. The first songs plays... and then nothing..... It seems like SONOS is not playing the alexa Que?

Unstable connection to Sonos

I constantly experience trouble connecting to my Sonos system. I can be connected and disconnected multiple times within minutes. My setup is: 2x Sonos Play:1 speakers (wireless connection) iPhone 6...

Sonos controller on ipad

I hate the new sonos controller on my ipad - It's way to difficult to navigate between my services, favorites, etc. On my pc its easy to find all my choices. This only happened since the recent update...

Pairing Universal TV Remote on 8.1 is Fail

The 8.0/8.1 update messed up my remote pairing. It doesn’t work now, whereas through 7.4.1 there were no problems with it ever. There were no changes to my environment between 7.4.1 and 8.1. The re...

Sonos One not playing Alexa output

I am using the Sonos One I received today. I’ve got everything set up properly I believe but here’s the issue I’m having... the music plays fine through sonos app and commands but any non sonos comman...

New sinos 1 with alexa won't connect to Amazon or Iheart

Got the Sonos speaker with Alexa and everything set up fine except for when I go to add music services from Amazon or iHeartRadio it will not connect .Each screen goes through successfully and it said...

Bedroom Speaker

For some reason, this speaker constantly needs to be reset. It's the only one and it's closer to the router than others. It's very frustrating when you get home at night. Why does this happen?

Groped Sonos speakers not playing with Alexa via Amazon echo Dot

I'm very much a novice so I hope my question makes sense. I Just added the Sonos skill to the Alexa App. I have a group of sonos speakers, and I wanted to use Alexa to control the music on them. I gav...

Switching music services-playlist migration?

I currently am a subscriber to both google play and Spotify. I have most of my playlists as google play files but I plan on dropping google play and only Using Spotify going forward. Rather then remak...

iPad Music on Sonos via Alexa

Will l be able to play the music I have saved on my iPad via Echo dot on Sonos

Technical support

How do I speak with a sonos customer care officer in Australia outside of the limited call centre opening hours (which are shorter than those listed on the website) to get set up guidance? We have now...

Powered speakers and connect


Controlling Sonos with Echo Dot

I've just set up echo to discover my Sonos speakers in "living room" and "office". I'm able to tell Alexa to play music in either he living room or the office. I have not figured out how to have Ale...

Cannot play " ... " connection to [music service] was lost

I continue to have this issue, I've changed my WiFi channel, rebooted everything and all other online advice. My system will play a few songs then will loose connectivity intermittently. It keeps ha...

My sonos system stopped playing sound from my TV all of a sudden...why?

I have done some research on various forums and haven't been able to find a solution as to why my Sonos stopped playing sound from my TV (samsungJUN65JU7100F). My sonos system will play sound from ap...

Echo Dot voucher for UK

I have recently activated my Sonos account to use my new Sonos Play 1 speaker. I have read about a 50% off Echo Dot voucher that is being given to Sonos users but I have not yet had any emails. Can an...

Yonomi with Sonos plays all radio sources paused

Hello, Ordinarily, I have routines from Yonami app play music through Sonos automatically at different days and times. However, last week I noticed a sudden silence from all playlists that included a...

Different Hardware Versions as Surrounds

Will I have any issue using two different hardware version Play:1s as surrounds? One of them is hardware version and the other is

Spotify, Amazon Music and Sirius Apps do not show up in Add Music Services

Spotify, Amazon Music and Sirius do not show up on my Add Music Services list. I have the latest version of the Sonos App. Also cannot connect to Sonos through any of those Apps. Anyone having the...

Functionality of desktop controller

I am contemplating buying into a wifi sound system, but I find it hard to find information about the functionality of the software to control music playing. I prefer to work on a PC, not a tablet or p...

Wishlist: anti-burglar function

Since the sonos system is always plugged in and switched on, I'd like to use it as anti-burgler tool. I'd like my sonos system makes noise and plays tv-like-sounds and fake conversations, as someone i...

Sonos Connect to Receiver produces delayed audio / echoing

I have several Connect AMPs, a Play:5, and finally a Connect player that goes directly to my home theater receiver. The Connect Amps and the Play:5 all do simultaneous playback perfectly. When I g...


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