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22721 Topics

Itunes playlists not importing

I am using iTunes on a macbook. In iTunes prefs 'share iTunes library xml with other applications' checked. Sonos goes through the updating process and all the music is there under songs,...

Ny musikktjeneste i Sonos

I min bedrift har vi brukt Spotify Business (med premium-grensesnitt) og det har funket fint. Men nå Har Spotify Business blitt til Soundtrack, og den nye appen ligger ikke inne som en av tjenestene j...

Playbar input from sky rather than tv + purchase order

My trusted Panasonic plasma has no digital output are there any problems or disadvantages taking the output from the sky Q box to a playbar I currently have just a pair of one’s and looking to expand...

SonosOne Microphone works once...

My SonosOne microphone only works once each time I turn it on. I have reset a couple of times, including deregistering every device in the house from Alexa and Sonos and starting again. Same problem...


My Sonos would not stream amazon music as said sonos offline. So i then de authorised it on the alexa app in the hope of re authorizing it. I now cannot find how to recoonect sonos to my alexa app

Sonos connect/ amp direct latency

I currently own a playbar, sub and couple of ones forming a nice setup for my living room and kitchen; I’m looking to extend the setup to the main bedroom, though I have a couple of uses and respectiv...

2 sonos amp 10 speaker

Hi With 2 sonos amp (125amp) can I make these configuration with these speaker? 6.5" Ceiling Speaker with Dual Tweeters Obviou...

Connecting a Sonos Amp to LG TV via digital optical output & HDMI dongle

I recently added a Sonos Amp to my system, replacing an old traditional amplifier. I want to send the audio from my 8-year-old LG HD TV (model: 42LE5300) to the Amp but my otherwise perfectly-function...

SONOS Surround sound Play 1's clipping during playback

Currently running playbase, bridge, sub, play 1's for surround and have play 5 as room supplemental if needed. The base and bridge are direct wired into my Netgear Orbi router. Speakers are updated...

Question about pairing 5.1 surround set and play 5

I would like to know if I have a 5.1 surround set which includes playbar, sub, and 2 sonos One, can I also have a play 5 or another Sonos One in a different room and pair them all together when I want...

Sonos Amps Keep Cutting Out

I have 3 Sonos Amps connected to a Google WiFi mesh system. They will play 1 to 1.5 songs and then randomly cut out. At times they will stop playing and then randomly play a different song. Diagnost...

Podcast streaming is terrible

Constant restarts, am forced to use other speakers

Harmony Elite / Sonos / Streaming Music Services Issue

I'm having an issue with Sonos not playing nice with my Harmony Elite when I listen to music on Spotify / Tidal through either their apps directly or through the Sonos app. My setup is: Sonos Playba...

Alexa not recognising Sonos Beam Room Name (TV)

I have a Sonos Beam with the room name TV. From any of my Sonos speakers (2*One and Beam) I can say Alexa, turn on TV, which works fine. I can say to the Sonos Beam "Alexa play music" and it switches...

Multiple Locatiions

Is it possible to control a System / Location remotely? I have systems in homes and buildings. I use only one account however I can only See / Modify the system where Im currently located. I have turn...

Sonos Wireless Speakers Cutting Out diagnostic number 2135193668

I have two sonos one wireless speakers and the playback is constantly interrupted. It can barely get through one song before cutting out. It has been doing this for a whole year please fix this. Diagn...

Queue after Library update

Are new songs added to the current queue after an library update or do I have to start a new shuffle?

Play:1 Cuts Out

I just added a new Play:1 to my PlayBase environment to extend sound into my kitchen from my main TV. If briefly cuts out every 5-10 seconds. Very annoying. Diagnostics # 568644943


Hi I have got a playbar but only got a Coax audio output from my tv. I have purchased a coax to optical converter but can’t get sound out of the playbar. Works ok if connected directly from skyq box t...

Second device won’t find existing system

My iPhone and iPad connect to my Sonos system perfectly. However when trying to set up the Sonos app on my partners phone it is “unable to locate the existing system” It’s super weird, we’re all on th...

Spotify and hundreds of DNS requests per second

Spotify stopped working last night for me. Then I was looking at my DNS server logs (for an unrelated matter) and noticed that multiple Sonos devices are sending many hundreds of DNS requests per seco...

Record player

I have a connect amp issue connect my record player it cuts out

speaker group

I can no longer find/enter one of my speakers in the group

Decode DD+ to DD?

Hi, Is it possible to buy a product that can decode DD+ to DD? I have a full surround setup with a Beam, two Sonos ones and a Sub.

Network connection speed insufficient -- Spectrum 400mbs

To give a little background on my Sonos setup, I have 3 Play 1's in different rooms, 2 play 5's paired with a sub, playbar + 2 play 1 surround speakers and a Sonos:AMP connected to a turntable. The P...


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