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Musik startas av någon annan?
Question

Någon gång i månaden sådär startas musik på mina högtalare från ett Spotify gästkonto. Oftast på rejält hög volym :-( Musiken slutar ofta ganska snart men innan dess har man ju hunnit få en mindre hjä...

2 pairs of play 1 in stereo
Question

Have a pair of play1 in stereo with sonos sub and added another pair of play1 in stereo but the will not play. Thanks for suggestions on how to fix this issue

More Problems with Xfinity and Orbi
Question

I had my Sonos set up with Xfinity as provider and it all worked fine. Then I replaced my router to an Orbi mesh wifi network. Got that working with Sonos also. Then I upgraded my service with Xfinity...

Music starts when I Geta phone call
Question

Every time I receive a phone call when, the music starts on my only Sonos speaker. I can be in the house or miles away, but the music starts!

Latest Sonos App version on iPhone 4S, stopped working
Question

For some reason the latest app version stopped my 4S from accessing and controlling my speakers. I have always used this old phone to stream music but now I get the black screen telling me the versio...

Sonos Beam doesn’t pick up the HDMI signal from my Samsung TV after being switched off/on
Question

The Beam is connected through the ARC/HDMI port of my 2019 Samsung QE65Q70RALXXN TV and every day I have to activate the Beam using the Sonos app and choose TV. All devices and updated.

Sonos Beam Not Connecting
Question

Hi, I recently got a new router and since then the Alexa didn't work within my Sonos beam despite everything else working. So I removed the speaker and re-connected it to the new router. However, the...

Spotify App cannot connect to my sonos system
Question

I have been using Spotify and sonos for some years with no problem. Yesterday I discovered Spotify App cannot find my sonos anymore, while I can use sonos App for listening to Spotify...

Outdoor Sonance Speakers are Quiet
Question

I bought the Sonos Connect Amp and Sonance outdoor speaker kit from Best Buy. I was expecting this kit to be very loud as all the reviews say. I’m not even a big music guy and I know my kit is not lou...

Crackle on Sonos Beam (Roku using Vudu App)
Question

I use a Roku for my TV with Sonos Beam. I rented a movie on Vudu App and during the louder volume / higher tones of music during the "Bohemian Rhapsody" movie it made a crackling / static sound for t...

Sonos not recognizing SaavnPro since last update (version 10.1)
Question

Sonos is not working with Saavn Pro account since last update (version 10.1). When I reauthorize the account it says you to upgrade to Saavn Pro membership. I am already a Saavn Pro member. It was wor...

Sony XBR49X900F + Sonos Beam 5.1 System
Question

Hello! I recently purchased a Sony XBR49X900F TV and love it. The wife and I would like to create a home theater area while also getting into the Sonos universe. I was about to pull the trigger on a...

Sony XBR49X900F + Sonos Beam 5.1 System
Question

Hello! I recently purchased a Sony XBR49X900F TV and love it. The wife and I would like to create a home theater area while also getting into the Sonos universe. I was about to pull the trigger on a...

Nugs.net and Sonos
Question

Without fail, nugs.net is just consistently unreliable when played on Sonos. I have seen some threads on it and there have been a ton of updates since I have noticed the issue but it's really bad and...

no sound from amazon stick
Question

hi my surround won't work with my amazon fire stick and im stumped. Ive got a beam and 2 Sonos ones. thanks for any help

Sonos Beam + Sony Bravia KD-49XF9005
Question

I have a sonos beam connected to my Sony Bravia through a hdmi arc. When I play tv programmes through a set top box connected to my tv with a non-arc hdmi the volumes are very low - need to scroll it...

5.1 Audio Drops and Problems
Question

Had my current setup, TV (UN60KS8000 SAMSUNG 60" SUHD HDR 240) with Playbar, 2 play 1s and sub for about 2.5 years. I’ve been frustrated with my sonos dropping sound for over a year but always though...

WiFi extender
Question

I have a new WiFi extender so I can listen in garden but my speaker won’t connect to it. It connected to the old one I had the WiFi works in the garden but my speaker doesn’t

Spotify problem
Question

Hello. I have several Play 1 speakers and only having trouble with one of them. It can't play music from Spotify. It says the internet speed is to slow which it definetely isn't. It only plays the fir...

Apple TV audio issues using Beam
Question

Hello. Here is my set up: 1) Apple TV connected to Sony XBR-65X900F via HDMI - Audio output set to Dolby 5.1 2) Cable box connected to Sony via HDMI. 3) Sonos Beam connected via HDMI/Arc to Sony. He...

Apple Music won't play default account
Question

My Sonos Beam has been attached to my Alexa account and Apple music through both the Alexa app and the Sonos app. I have unlinked, deregistered, rebooted, etc. but it still tells me to link my husband...

Sonos One and Playbar keeps dropping out
Question

Please help. Both speakers keep dropping out. Diagnostic: 614025029 Thanks in advance!

Beam still plays TV sound when TV switched off
Question

Hi, I have recently set up the adobos Beam via HDMI ARC on my Samsung TV which was trickier than expected and finally managed to get the sound playing because the Play/Pause needed to be pushed to ge...

New router - now white solid lights and no. Sound
Question

I installed a new router in Sonos told me I had to reinstall. I connected the speaker to the router and now it recognizes all of my rooms, but each of the devices has a solid white light and I can’t g...

Update 10.1.2 is missing night mode
Question

Is everyone else missing night mode from the update 10.1.2 issued today? This is a key feature for me as I live in a townhouse and my husband and I have different schedules.

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