Arc dialogue sounds metallic and like it’s peaking
Diagnostic: *********
Moderator Note: Diagnostic number recorded and removed. Modified in accordance with the Community Code of Conduct.
Answered
Arc dialogue sounds metallic and like it’s peaking
Best answer by Sotiris C.
Hello
I am sorry to hear you are experiencing audio issues with your Sonos Arc.
I had a look at the diagnostics you shared and they indicated wireless interference. Please have a look at our Support Article Reduce wireless interference, which includes various helpful information.
What I would recommend is a quick network refresh, by rebooting all networking devices involved. Start with your Router → Sonos → Controller (smartphone/tablet).
If you are still having this audio quality issue with your Sonos Arc, please reach out to our Support Team for live troubleshooting.
They have tools at their disposal to provide you with information and advice specific to your Sonos system and what it reports.
I hope this helps.
+16Hello
I am sorry to hear you are experiencing audio issues with your Sonos Arc.
I had a look at the diagnostics you shared and they indicated wireless interference. Please have a look at our Support Article Reduce wireless interference, which includes various helpful information.
What I would recommend is a quick network refresh, by rebooting all networking devices involved. Start with your Router → Sonos → Controller (smartphone/tablet).
If you are still having this audio quality issue with your Sonos Arc, please reach out to our Support Team for live troubleshooting.
They have tools at their disposal to provide you with information and advice specific to your Sonos system and what it reports.
I hope this helps.
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