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Get help with your Sonos Roam, and Sonos Move

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melvimbe
melvimbe
answered this question

hotel stay with a Move

Sonos products will not work on wifi networks that require a separate user name/password authentication or block peer to peer networking, am...
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1865 Topics
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PeapodContributor I
posted in Portable speakers
Sonos Roam Orange Light

I have 2 sonos Roam speakers. One of which will not connect. I have not used this one for several months. All I get when placed on charger is the orange light but this goes out for after a couple of minutes then nothing. I’ve tried a different charger same thing. 

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ChrissaysHiContributor I
asked in Portable speakers
airfoil/move 2

Airfoil on my Mac still connects to my Move 2, but the latter does not play any sound. Is this a known issue? (Firmware?) Can I do anything about it? Other sources get played normally.

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PaulMcCafferyContributor I
asked in Portable speakers
Can I force a device onto the sonosnet?

I have a network with 3 devices. Sonos 5, Play3 and Move 2.My summer house is just out of range of wifi so I bought the Move 2 to try to act as a repeater for my wifi after being told it can setup a Sonosnet that is dedicated to Sonos network.I have hard wired my Sonos 5 which is very close to the router.But my Move 2 does seem to be connected to the SonosNet.I can check my status using:http://192.168.0.27:1400/support/review My Sonos 5 shows its in Sonosnet mode:WifiMode 0 WifiModeString SONOSNET_MODE IdleState 0x00000000 BusyClients AUDIO_OUT, LOCAL_SONOSNET, NO_PRIMARY  But my Move 2 shows:Wireless Info WifiMode 1 WifiModeString STATION_MODE IdleState 0x00000000 BusyClients AUDIO_OUT, NO_SONOSNET_PEERS, NO_PRIMARY  Its not unlikely the router is the stronger connection between this and my Sonos 5 as they are pretty much in the same place.Is there a way I can force my Move 2 onto the SonosNet so it can bridge between my Sonos 5 and the out of reach Play 3.  

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Brian ChesterContributor I
asked in Portable speakers
How to setup Sonos Move 2 on an isolated Unifi IoT VPN

I have a Unifi UDM and three access points.  My network consists of two segments.The normal network is named “Trusted”, which hosts personal secure devices, and another network named IoT which is firewall-prevented from accessing my main “Trusted” network.  All devices with limited, poor,  or no security are configured to use IoT.  It is essential that my Sonos Move 2 be put on the IoT network, but Sonos won't let that happen.  Sonos devices MUST be on the same network as the devices that interact with it, eg my iPhone and iPad, which are on my main network.My rules are that as Sonos devices are untrusted, they must NOT be on the Trusted network Temporarily my Move 2 is on my main network, until I figure out how to isolate it.   I’d be grateful if someone can help 

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k1elecAvid Contributor II
asked in Portable speakers
5Ghz 149 - 165 channels

any reason UK Move 2 won’t connect to channels in the 149 - 165 on 5Ghz have AP for outside and due to it being an outside AP it doesn’t have the usual channels starting from 36 as these are for indoor use only.the Move will connect on channels in the lower 100 range but these use DFS. in the UK we can use 149-165 without DFS but the Move 2 won’t connect to them

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RodneyGContributor I
asked in Portable speakers
move 2 connection

I have two move two speakers that I’m trying to connect simultaneously to my iPhone… But I can only get one at a time to connect

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Cjwood78Contributor I
posted in Portable speakers
Battery indication, Sonos move

When is Sonos going to reinstate the battery life indicator for Move when in Bluetooth mode? Since the App update it’s disappeared. I thought it would have been done by now. 

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Pascal CoumansContributor I
asked in Portable speakers
Sonos Move 2 issues with Airplay 2 via Airfoil (on Mac) or via Roon

My Sonos Move 2 that I recently bought, is not playing music via Airplay when used in Roon or when used in Airfoil. All my other speakers (Naim, Sennheiser Amber) are without issues. Is related to Move 2 firmware I suspect. 

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Airgetlam
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adriancowleyContributor I
asked in Portable speakers
Move2 Sound Stuttering when playing TV audio from Beam

I've just purchased a Move2 and when I pair it to my Beam which is connected to my TV the sound works fine from the TV coming through my Beam... but the sound from the paired Move2 constantly stutters. 

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RandSContributor I
asked in Portable speakers
Connecting Roam to holiday caravan WiFi

Trying to connect Roam to WiFi while we’re away. After going into the initial set up it says ‘No products found for (name of WiFi)’ which is fine, so I go into system settings but all I’m getting is this, (see picture)If I choose select your product I have to log in which I already am. If I go into switch system and then set up new system it searches constantly for the Roam but doesn’t find it. Currently using it as a Bluetooth speaker which isn’t ideal. 

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D.MayerContributor I
asked in Portable speakers
SONOS Roam 2 making machine gun noise on full volume

I just had the shock of my life, when i was listening some music quietly on my SONOS Roam 2, when suddenly it starting making machine-gun-like “sound”/noice at full volume/loudness!…This really has to be fixed! Also found this case, which is not active anymore, which is why I couldn’t quote there: 

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AracelyContributor I
asked in Portable speakers
problema

Hello, me interesa saber por que mi bocina sonos parpadea rojo y no carga, es un problema de la batería?

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Airgetlam
toyboy
toyboyChromatic Producer II
asked in Portable speakers
Line in delay on Move 2

I suppose I’m still beating a dead horse to death here but why is there such a delay using the line in on Move 2? Sometimes there is no audio at all. I’m in youtube watching videos and I just went from one video to another to play a music video and it took 26 seconds for the audio to kick in. In contrast I have an old Libratone speaker set to line in and it works perfectly every time but sure doesn’t sound as sweet as the Move 2. I will say AirPlay works very well everytime which I can use but just wondering why this Sonos SNAFU.

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Ben LucasContributor I
asked in Portable speakers
Bluetooth to Wifi on Move

Hi everyone.  My Sonos Moves will not go FROM Bluetooth TO Wifi.  I’ve pressed the bar between the Power button and the Join button on the back.  It flashes blue for a while then goes back to green.I’ve done a hard reset by holding the power button down for 10 seconds.  It powered up to Wifi briefly then went back to Green.  I pressed the bar on the back again, same thing happened.  Any help appreciated Thanks - Ben

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EtienneRacicotContributor I
asked in Portable speakers
Move 2 appears sleeping

My sonos Moove 2 often appears as not connected or sleeping. I often try restarting it but this happens frequently. This is the only one of my devices that has this problem. Can you help me.

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Airgetlam
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VanessalysContributor I
posted in Portable speakers
pair a move 2 with a roam

Bonjour j’ai une arc + sub gen 3 j’envisage l’achat d’une move 2 pour l’extérieur et pour mieux diffuser le son dans la maison. je vais aussi l’utiliser en extérieur quand je vais chez mes parents par exemple.je vois qu’il y a un pack roam + move 2 je m’interroge sur l utilisation, est ce possible de coupler juste les 2 en dehors de mon domicile? Comment cela fonctionne?  merci  Moderator edit:Google Translate- Hello,I have an Arc + Sub Gen 3.I'm considering buying a Move 2 for outdoor use and to better diffuse the sound in the house.I'm also going to use it outside when I go to my parents' house, for example.I see there's a Roam + Move 2 bundle. I'm wondering how it works. Is it possible to pair just the two outside my home? How does it work?Thank you.

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Mike_ReidContributor I
asked in Portable speakers
my move 2s dont reconnect after router reboot or power cut

I have an Era 300 and two move 2s. Everything works well (unlike old Bose) except when router needs a reboot, then the Era comes back but the move 2s don’t. Twice I spent hours rebooting and reconnecting the speakers to no avail until TIME became a factor and by next day all was working again. This time I’m not going to bother doing anything and see if the passage of time fixes the issue. The app currently says that all three speakers are playing but the move 2s are silent, on other occasions the app has said “not cconnected” but reconnecting made no difference. Anybody else have this issue? I will report back tomorrow if time fixed it.

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Mr. T
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dannyfredwhiteContributor I
asked in Portable speakers
Move playback

The playback on my Move keeps stopping, anyone else having this issue ?

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andywishesitworkedContributor I
posted in Portable speakers
Sonos Roam reset results in brick

Why is it so easy to accidentally reset your Roam when trying to turn it on or off and why does it not at least remain as a Bluetooth speaker.I’m unable to use it until returning to the home WiFi. Lovely brick to have on my travels.

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willsimondsContributor I
asked in Portable speakers
upgrade - use of sonos roam as surrounds

I understand that Sonos Roam (and Move) can’t currently be used as surround speakers as to protect the Sonos ecosystem and not cause issues of the speaker was moved away and out of range. BUT - why not program it so that, if it’s connected to the base / charging dock / cradle / power supply, then it is in home theatre mode and setup as a surround. Then if moved and disconnected from the above, it is in roam / stand alone mode and no longer in surround sound setup. Removing one speaker would disengage the counterpart of the surround setup and then temporarily default all channels through the front speaker(s). This means users could have smaller speakers setup for surround sound (which I know appeals to some) to enjoy a movie at night and some tunes out in the garden during the day, for example. It could even go one step further. When on dock and charging it is listed in the app as left rear surround for living room, for example. When disconnected it could become garden roam and hung on

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FZ fanAvid Contributor I
asked in Portable speakers
Streaming music sources to MOVE 2 via bluetooth. Equalization?

I plan to use my MOVE 2 in my little camper van to stream content from Pandora, etc on my iPhone . to my Move 2 using bluetooth.Question: Is there any way to adjust bass/treble, etc. when streaming to the Move 2 via bluetooth?Thanks for any help/advice.

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Aurelie1234Contributor I
asked in Portable speakers
My Sonos Move is stuck on white light

My Sonos Move is stuck on white signal and does not respond tu any command. I cannot shut it down, charge it, or move it to Bluetooth mode. When I try to reset it by pushing the power button for 10 sec nothing happens.can you please help me ?

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SoundObsessedContributor I
posted in Portable speakers
Move 2 Stereo Over Bluetooth Working

I have found a workaround to get a Stereo pair of Move 2 speakers to play stereo while on bluetooth! The caveat is that you can’t use the SONOS controller app but it will work with other streaming services.Use the SONOS app to create the stereo pair. Configure your mobile devices hotspot to be the same as the WiFi network your Move 2s are currently connected to. When away from your local network, enable your hotspot which will allow the SONOS speakers to connect back to WiFi and maintain a stereo pair. In bluetooth settings, select one of the Move 2 speakers which will connect the stereo pair. Stream or play downloaded music from an external app (Deezer, Spotify, etc.)Enjoy!

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DaveBrousseauContributor I
asked in Portable speakers
how to pair 2 sonos roam 2 devices to one iphone by bluetooth

I know I can’t do the stereo with two devices, but hoping I can do two mono outputs from one iphone using bluetooth 

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JanburContributor I
asked in Portable speakers
Fire TV Cube with a Sonos Move 2

Hello everyone. I have spent many hours researching but I’m struggling to understand if I can pull off what I’d like to do.Our TV room has built-in, hard-wired speakers and a Fire TV Cube that provides all of our video streaming services as well as Amazon Music Unlimited. The Cube is hooked up to my receiver via HDMI so all of its audio goes to those speakers. I can walk into my TV room and ask Alexa to play jazz and she does. Life is grand.I want to expand this capability outside to the pool area, and since Amazon has no water-resistant Echo devices, I have ordered a Sonos Move 2. I was hoping to use the Cube’s Alexa to tell the Move 2 what to play before I head outside. I think this is possible?Ideally, I would like to also have the ability to ask the Cube’s Alexa to play jazz “everywhere” and have the same music playing in the TV room as well as the pool area, but this is where things get complicated. I don’t think the Cube’s HDMI output is part of MRM, so I started looking into how

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