Skip to main content
Question

charging problems please help

  • May 16, 2026
  • 2 replies
  • 11 views

hi i have a sonos move 2 6 months old but its never been able to charge via the base usb c is fine but not the base ive just bought a new power supply for it 45w 5v incase that was faulty i have an orange light come on for ten seconds then it goes off as it should but still no charge any help or advise please 

2 replies

MoPac
Forum|alt.badge.img+19
  • Headliner III
  • May 16, 2026

When you look at the Move in the app what % charge does it show?

 


Stanley_4
  • Grand Maestro
  • May 16, 2026

Call Sonos support, you are still under warranty and may have a defective base or bad contact on the speaker.