Discuss Arc, Beam, Playbar, Playbase, and the entire Sonos home theater experience. How do you set up a Sonos 5.1 system? Which Sonos work with your TV? Ask your home theater questions here.
- 8,555 Topics
- 54,364 Replies
Understanding Surround Sound and SonosTips & Tricks
This article will help clarify what surround sound is, and answer some common questions about using Sonos surround sound setups. So if you’re wondering: Why don’t I hear anything from the rear speakers? How do I make surrounds louder? My surrounds aren’t working? Or something of that nature, this thread might be for you. What is surround sound anyway? Surround sound is TV and movie content that surrounds you with the audio based on how it’s intended to be heard. When talking about 5.1 audio, surround sound is dedicated mixing for six channels. You’ve got the front left and right channels, along with the front center, and the rear surround channels as well. When it’s working correctly, you should hear the audio mixed for each specific channel play out of that side. Surround sound does not mean the front and rear speakers are mirroring the same audio. We’ve heard some requests to make a mode or setting to allow this in the future, but don’t have any announcements around doing so. W
Published 5/10/20 Exciting things are happening at Sonos. They have just announced the June 10, 2020 release of a much anticipated addition to their family of Home Theater speakers. That being the Sonos Arc with Dolby Atmos. An obvious question is how will the Arc fit into the Sonos line-up apart from the fact that it is capable of bringing the Dolby Atmos experience to home theater entertainment? Hopefully the chart below will answer some of those questions. As you review the chart keep in mind that those points highlighted in blue are footnoted. The Sonos Amp has been added to this group; although not technically a speaker, it can be used in Home Theater to power 3rd party speakers for left/right front channels or Sonos in-wall (left/right) architectural speakers by Sonance. Doing so it approximates the Center channel referred to as a “phantom center”. It can also be used to drive a pair of 3rd party speakers (typically book shelf or in-ceiling) as surrounds. Sonos in-ceiling
So I got a LG 55UM7450PLA TV with an HDMI ARC-outlet. However, the TV does not support Dolby Atmos accoring to its specifications. I also own a PS5 which do support Dolby Atmos. Can I somehow get Dolby Atmos from my Sonos Arc or am I doomed to having to buy a new TV?
I have my Beam connected to my home entertainment center, which happens to be powered by a PC. It works great except that if the computer is silent for 10 minutes, Sonos switches off of TV input. Switching it back manually is frankly a PitA - I set it to TV input, and I want it to stay that way until I change it.I know many use the default “autoplay” setting so if TV sound is detected it switches to TV input, but that means anytime anyone messages me my music cuts out if I’m playing a song from the app or by voice. Plus there’s a delay while it switches back, which an obnoxious and leads to missed messages. Again, I had Sonos stream music, and I want it to stay that way until I change it.There were several requests some years ago about this (eg https://en.community.sonos.com/home-theater-228993/playbar-tv-source-timeout-6734339), but at the time the answer seemed to be just “it’s fixed to timeout to 10 minutes and you can’t change it.” Is there some reason we still can’t override this
After upgrading to release 14.6, I’ve noticed that the SUB frequently gets out of sync (lags) relative to the ARC. When this happens the SUB can sound like reverb - it really degrades the sound experience quite a bit. Removing the SUB and then adding it back in does not seem to remedy the problem -- the only thing I have found that clears this state is power cycling the ARC.
Hi I don’t know if my issue is related to the 14.6 update but I noticed today that I had no sound from my surround (play 3) and my sub (Gen 2), only the Arc is working They are still present in the app under the my System view but now sound which every sourcesWhen I reboot each of them, the sound comes back temporary, but when I switch to another source or audio format, thé Sound disappears again. Tried several times, same behaviorThanks for your help
We’ve got a Frame TV, so the whole idea is that the TV is more or less camouflaged on the wall by a frame and other artwork. The sound on the TV is fine, but I would love to be able to use the Five speaker in conjunction with the TV sound. Unfortunately the Five would require another sound bar first, as it doesn’t have enough connection options on the unit. Does anyone else have workarounds? Or also have this use-case where they’d like more ways to connect the Five?
Hello, I’ve had my arc and sub gen 2 and two play one sl for a while now probably at least a year and I’ve had the same arc issues as everyone else, but it’s been pretty much problem free for the past 6-8 months. But recently a few days ago my sound will just cut out while watching something, I’ll try to switch inputs and do other light troubleshooting to no avail and then the sound will come back on in like 10 minutes. It’s happened watching Hulu at first then watching Apple TV+. This is through an Apple TV 4K. Not the latest one but the one before that. But when the sound cuts out I can still play music through my system via the app. But I played the music and then stopped it and tried to play the tv and the app didn’t immediately switch back to showing tv as the input. I also have an lg cx and I tried to play content directly through the tvs os instead of the Apple TV and there was still no sound. It’s been happening about once a day lately. Any suggestions are appreciated
I am having intermittent connection issues with my Sonos Arc. It has been connected to my LG CX for around 2 years now, and I had zero issues until around 1-2 months ago. And it seems to be getting worse by the day. The surround sound speakers and subwoofer keep disconnecting on their own. And sometimes, even the Arc itself goes completely mute. I check in the Sonos App and everything is still technically connected just fine. So it’s not an App issue or me needing an Amp. When I unplug the Arc and plug it back in, that usually works. However, within an hour or so of watching tv it goes out again. Can someone help me please?! I imagine there is an issue with one of the latest software updates from the LG, Sonos, or AppleTV 4K. However, I have no idea which item(s) is causing the issue. This is extremely frustrating when I’ve paid over $5k to have a fantastic home entertainment experience!!!
Hi All,Hoping to get some support here as Sonos support has been highly disappointing. I have had a Sonos Arc and Sub Gen3 for 7 months and recently added a pair of One SL’s to make the system a compplete 5.1.2. There were no issues initially until last week and quite recently I have started to experience the below symptoms: Sub Gen 3 and Surrounds completely pair out and produce no sound Produce Lag when a track is played All speakers show Online in the app (Arc+Sub+LS+RS) and I dont see “?” Problem is consistent across platforms when it happens » Playing TV, Apple Airplay, Netflix, YoutubeI have a basic Wifi setup with dual band wifi and mesh that has been there for 6+ months. Initially, I tried rebooting each device which resolved the issue temporarily until it occured again. I then resetted the whole system from scratch starting with Arc, Sub and surrounds each. However, the problem didnt go away. I raised a case with Sonos and to my luck, I came across engineers who dont fully un
I was wondering if anyone had a solution for a scratched top of a Sonos Playbase other than just living with it? Whether it be a cover, a special solution or even reaching out to Sonos to see if they’d sell a replacement shell. I’m less disappointed than I would have been when I first got it, but I haven’t quite progressed to just letting it go. Thanks in advance to anyone that answers.
Hello, I’ve recently switched my TV to a LG OLED C1 77”.Coming to this from a samsung Q60 QLED on which Atmos and my Sonos home theater (Arc+Sub+2xOneSL) was working fine.After setting up the new TV to the wall I found out that atmos isn’t being passed to Arc even after enabling the different settings.Audio output: Pass Through (Also tried Auto) eArc support: Enabled (Also tried Dolby Digital +)Reproducing an Atmos enabled content from the Netflix native app, the Sonos app shows it’s playing Digital Plus 5.1 no matter what settings I try.Already tried plugging everything in and out and tried a few solutions from reddit such as turning eArc on, unplugging the arc and enabling when plugged back.Cause of the wall mount I can’t double check what HDMI port the Arc is plugged into but I’m pretty sure it was port 2 (even though all the ports on TV support 120hz and Earc)
Apologies for the really stupid and basic question….If I buy a sounder such such as an Arc or Beam and then add in a stereo pair of Ones to use as back speakers, how does it appear in the Sonos system? I have a few Sonos speakers which we use for music and radio, and want to see if I can reuse one of my existing Ones, add in a stereo pair and it still be usable as both a home cinema setup and also for my current audio needs.If listening to audio in the home I probably wouldn’t need the Arc/Beam to be joining in, although maybe it doesn’t matter. But if I start watching TV I wouldn’t want it to broadcast across the entire house.What I’m trying to get at is that I want a really simple system that doesn’t involve any fiddling about with configuration and settings to use on a day to day basis.Again sorry this feels like such a stupid question and it was quite hard to phrase so I hope it makes some sense.
Dear all, just a quick suggestion: wouldn’t it be possible to use roam or move speakers as surround spekers for 5.1 systems? Taht would give even greater flexibility and eliminate the need to find a plug in the right location. Usually, you don’t see a picture or a 5.1 program longer than the 10 hours of autonomy of those products, and the design would become cleaner without any wire! Is there any technical questio that prevents this? Are you planning to solve it out at some point?
Hi There. I had some great support yesterday about setting up my LG C1 new TV with my Arc soundbar. Apple TV now plays Atmos content and my app shows that the Arc is receiving Dolby Atmos. So far so good.My problem now is that when trying to play a film, that I know has an Atmos soundtrack, from my Mac mini M1, using VLC ( tried various other programs also), the soundtrack only comes through as Stereo PCM.I have set the TV for eArc support and Pass through. All help appreciated.Tony
Current Sonos products in my living room listed below. Is this an optimal surround system system? From what I read, Sonos Ray is a step back in quality, so that is not an option. What components am I missing or is this a decent Sonos setup. Thanks for any expert guidance. Sonos Playbase Sonos Play 1 Sonos Play 1 Sonos Sub (Gen2)
Hi All. It’s a relief that Sonos has identified the bug that’s causing the bass distortion in Sonos Arc. Thank you @Ryan S for working with the Sonos Communty to identify the problem quickly. Having said this, I believe that Sonos still needs more work to make the Arc sound as it was advertised. Currently, multiple people on Reddit including myself are reporting the highs being too high which sort of feels “harsh”. This improve the speech clarity and brings out details in the movies, but the warmth in speech is lost because the voices sound thin and metallic (for eg. actors I know having heavy voices don’t sound heavy). I was expecting the mid-range to be a lot better considering the Arc has 8 woofers. I have tried TruPlaying twice without success (Turning TruPlay off produces muffled sound). Adjusting the treble also did not help much. Loudness turned on and off does not make a big difference either. May be, this is how the Arc is tuned?! Anyone else feels that Arc is over-empha
Trying at add a pair of Symfonisk bookshelf speakers as surrounds to my Beam. I set them up and confirmed they were working individually. Then I tried adding them as surrounds.I go thru the setup and it fails saying “There is a problem adding your surrounds. Check the network connection and make sure your products are powered on. Try again.” They are powered on and network is working fine (could play music up until starting the setup).Pressing “Try again” instantly gets the same error. If I exit the setup, the Living Room (where the Beam is) now says “Living Room (+?+?)” and I have “Remove Surrounds” in the rooms menu. I tried playing something in 5.1 but no sound is coming from them. The 2 Symfonisks are also now gone from my system and I need to factory reset them to get them to appear in the app again.How do I setup the surrounds properly without error?
I have read the thread on no Android integration for Trueplay, but I would hope spending 1500 on a system there would be a better solution than "borrow an iOS device from a friend"! Especially after3+ years!!! First thought, if it is a microphone issue, then standardize your system with 1 mic to calibrate your system with. Yamaha, Marantz, Denon, Pioneer etc ALL provide a setup mic with their systems. Microphones among iOS devices also differ, they are different from year to year and model to model. So that verbage doesn't add up or holdmuch water. Second, before the android bashing begins, I bet the cost of my system if the table was turned and it only worked on android and not iOS devices, there would be a loud outcry of Apple users, especially if told to go "borrow" an android from a friend. Not that this will change anything but I got to express my opinion. I'm the proud owner of a top-of-the-line Sonos system that is"Meh" at best.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.