How to get the most out of this thread:
Read through the starter posts to get caught up on the basics including what to get and how to get set up. If you’re looking for something specific, check out all of the content below. If you have a question not covered in the starting posts or covered in one of our FAQs feel free to ask. Please see the posting guidelines below for getting the best help.
This thread isn’t intended for troubleshooting problems so those posts may be moved to a new thread if posted here.
What are you looking for? Describe your question the best you can.
Include all the details you can about your current setup or what you’re planning to do.
The following are great pieces of information to include as well:
Peripherals (what sources of audio/video you’re using):
What Sonos components do you have or are you looking to get?
Description of how your home theater is connected:
Contents: Looking for something specific?
Community Recommendations for TVs, Blu-ray players, and HDMI switches
Questions about peripherals such as the Apple TV
What is the best Sonos home theater experience?
The Sonos home theater experience starts with a PLAYBAR or PLAYBASE and gets amped up with a SUB and surround speakers. The best experience you can have is when the players are getting a Dolby Digital 5.1 signal and the surrounds are properly configured. It’s also when your remote control can properly adjusts the volume of the PLAYBAR without an on screen error message coming up. Finally, when you go to play music, you should get the sound you want to hear from both the PLAYBAR and surrounds.
The Basics of Sonos 5.1
The PLAYBAR or PLAYBASE is the center of our home theater experience and can be set up using the directions here. We have all the requirements you need listed here as well.
You can use a pair of PLAY:1, PLAY:3, or PLAY:5 gen2 units as rear surround speakers. The CONNECT:AMP can also be paired as surround speakers with the PLAYBAR following the directions here. Don’t forget the SUB which can be tucked into corners, placed under a seat, or made a room decoration for some deep glass rattling bass.
Choosing which speakers are the correct surrounds to use with your PLAYBAR or PLAYBASE depends on your home and what size room you’re looking to fill. Usually the PLAY:1s work great, but if you’ve got a large room in need of filling PLAY:3 or PLAY:5 gen2s may be needed. Take a look here for details on setting up surround sound for Sonos, which includes where to put your surrounds.
Oh, make sure you don’t hang your PLAYBAR upside down accidentally.
Your TV should have the onboard speakers turned off, and the audio settings set to pass Dolby Digital 5.1 to the optical output if possible. For more on selecting a TV please see here.
Checking Surround Sound
Standard configuration for Sonos home theater has the TV wired to the PLAYBAR or PLAYBASE with an optical connection. Now it gets a little more technical, but stick with us. First, you need a source that is playing the Dolby Digital 5.1 format. Which is then being passed to the PLAYBAR or PLAYBASE through the optical connection.
For the standard setup, your TV should pass Dolby Digital 5.1 to your Sonos over optical when you’re watching something with that format. If your TV is doing this you’re all set, or golden if you prefer.
So how do you check that you’re getting 5.1 on Sonos? The system will tell you what’s playing under the About Sonos screen from any controller. Check under the name of the PLAYBAR or PLAYBASE within Sonos Settings > About my Sonos System. If the line “Audio In:” shows “Dolby Digital 5.1” you’ll know you’re all good. If it shows Stereo PCM there’s some work to be done.
Getting Dolby Digital to the PLAYBAR or PLAYBASE
There’s a series or things to check if you’re seeing Stereo instead of Dolby Digital. First off, is the starting audio format in Dolby Digital? Where is the audio you’re trying to play coming from? Are you sure that it’s in Dolby Digital 5.1?
Next, you’ll need to check that every device touching that audio source is capable of passing it as well untouched. If it’s a cable box passing the signal over HDMI to your TV for example, make sure your TV is capable of sending Dolby Digital from HDMI over the optical.
Note: In TV manuals you may see a line that Dolby Digital is only passed for “Over the Air” sources which are the built in apps on the TV and doesn’t include HDMI sources.
If one of your devices doesn’t pass Dolby Digital 5.1 through, you may want to consider using a non-standard setup. The community has recommendations for HDMI switchers which can receive all of your HDMI devices and pass the audio to the PLAYBAR through optical, while sending the video to the TV through HDMI.
You might encounter the following sound formats from most home theater devices: Dolby Digital, Dolby Digital Plus, DTS, and Stereo PCM. The PLAYBAR is compatible with all of these audio formats except for DTS and Dolby Digital Plus.
Dolby Digital is our 5.1 surround sound format for the PLAYBAR. If your TV delivers a Dolby Digital format to the PLAYBAR or PLAYBASE, you’ll be getting surround sound.
The Stereo/PCM format will be decoded into a left front and right front channels and we’ll make a matrixed center, right rear, left rear, and subwoofer channel from the audio signal to play out of all players.
DTS is an audio format most commonly found on Blu-ray discs. It’s uncommon for this format to reach the PLAYBAR as it would need to be passed unaltered through the player into the TV, and then back out through optical to Sonos. If this happens, the PLAYBAR or PLAYBASE will not play any audio as DTS is not a supported format. Please see below on transcoding a DTS signal.
Transcoding a DTS signal
The PLAYBAR does not support the DTS format. This has been discussed at length on the community already, so we won’t go into it here, but if you listen to a lot of Blu-ray discs or are getting DTS-encoded audio passed through to the PLAYBAR there are some suggestions you can work with. You’ll need to use a device in the middle which can transcode that audio to a different signal. Ideally, you’ll want to get it into Dolby Digital 5.1.
Certain Blu-ray players are capable of converting DTS to Dolby Digital output during playback already. Examples of models capable of this are the Samsung BD-F6500, Samsung BD-F5900, and Samsung BD-F5700. The easiest solution if your only DTS source is from these discs is to check if your Blu-ray player can support on the fly conversion. If it doesn’t, you might consider picking up one that does.
Some gaming systems can also do this transcoding, such as the Xbox One and the PlayStation4 both can. Directions for setting this up for each device is linked to their names.
Note that even when converting from DTS, the television still must be capable of passing Dolby Digital signal to the PLAYBAR or PLAYBASE or the end result will be stereo PCM. The community has recommended using HDMI switchers instead if the TV isn’t capable of supporting Dolby Digital. See some of those recommendations and more here.
Choosing a Television Set
Choosing a TV can be tricky, there are a lot of options and you just want something that will work. For TVs to work best with Sonos, the most important thing is for them to be able to pass Dolby Digital audio from both HDMI and over the air sources to the optical connection. It’s also best if you have an IR remote control for the volume commands, universal remotes work great, but more on that in a bit.
There is a great list of TVs here made by the community of TVs they’ve used before. We don’t recommend any particular TV brand ourselves as many work great, but we’ll highlight some of the most popular community recommendations below, to see them click here.
When you’re setting up that TV, you can check under Audio Settings to make sure it is set to pass Dolby Digital through the optical connection if that’s an option.
If your TV doesn’t have enough HDMI ports for your sources, doesn’t have an Optical output, or doesn’t pass Dolby Digital from HDMI or over the air sources you may consider using an HDMI Switch or Optical Converter for the HDMI signals. This is a device that you can wire your sources into, and it’ll have an audio output for the PLAYBAR with an HDMI output for the TV to get video from. We have some community recommended devices listed here.
The PLAYBAR has an infrared sensor which can read signals from most TV remotes. It doesn’t support Bluetooth or RF commands, though your remote might also have an IR blaster which can be placed in front of the PLAYBAR’s receiver. The remote setup guides you through the process of teaching your PLAYBAR to recognize your remote. This can be found under Room Settings > PLAYBAR > TV Settings > Remote Setup.
How to remove on screen volume messages
During setup for the PLAYBAR you’ll want to turn the onboard speakers for the TV off so you don’t get any strange echos. Some TVs will display a notification on screen when they register the volume commands and the built in speakers are off.
If you are getting this message there are a couple things you can do to prevent this. Here’s a page with some suggestions for getting around this notification message.
Generally the way to go if the TV doesn’t have a setting to turn off the message is to program a universal remote with different commands for the volume to the PLAYBAR. The TV won’t recognize these as commands for the volume, but the PLAYBAR will. Volume changes, no on screen message.
Another way around this, which works with a lot of TVs, uses the TV’s headphone jack if it has one. Most TVs will mute their speaker output when the headphone jack is engaged. Plug anything into that port and leave the TV’s speakers turned on within the settings. You won’t hear anything from them, but you won’t get an error on screen either. What you plug in doesn’t need to have a pair of headphones on them. You can cut off the end of a plug from anything, even if it doesn’t work.
Advanced Audio Playback Options
Within the Sonos Controller, you can find some advanced playback settings for the PLAYBAR and PLAYBASE. There are two playback modes that are togglable from the playing screen which can be useful: Night Sound and Speech Enhancement.
Speech Enhancement makes TV dialog easier to hear. Touch the icon on your Sonos controller’s Now Playing screen to turn this setting on or off. (If the setting isn’t visible, make sure the room with the PLAYBAR or PLAYBASE is selected.)
Night Sound adjusts the audio when you need things a little quieter, it still maintains proper balance and range. At lower volumes, quiet sounds are enhanced and the intensity of loud sounds is reduced. Touch the icon on your Sonos controller’s Now Playing screen to turn this setting on or off. (If the setting isn’t visible, make sure the room for the PLAYBAR or PLAYBASE is selected.)
Inside your Room Settings for the PLAYBAR and PLAYBASE are two additional options.
Music playback which allows you to choose between two settings for the surround speakers:
Ambient: Default option; subtle, ambient sound.
Full: Enables louder, full range stereo sound.
Selecting Full has the surround speakers playing stereo along with the PLAYBAR when you have a music source playing, this has no effect when playing TV.
Audio Delay (Lip Sync) is used to increase or decrease the sound delay if the video is behind the audio.