Components and Architectural

Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

  • 3,763 Topics
  • 21,271 Replies

3763 Topics

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Glenns_and_RosesCollaborator II
asked in Components and Architectural

How do I remove a Boost? (Network is fine, Boost still showing in app)

I have various Sonos equipment setup in eight rooms in my home and have been using it with a Boost and Amp wired (SonosNet) for a few years.  It’s good 99% of the time, but when I try to group more than 5 rooms I get a lot of drop-outs.  I have a great Eero mesh system in my home and since the new Era speakers don’t support SonosNet I thought -- why not try it without SonosNet?I used the Sonos App (S2) to add a trusted network, and that process prompted me to unplug the network cable from the Amp.  Eventually I got everything switched over to WiFi -- not as smooth as I had hoped, but it got done.  I powered down the Boost (completely disconnected and unplugged) and everything is working great -- better than before, I can group all of my rooms with no drop-outs, it’s more responsive, etc.  However...in in the Sonos App I still see the Boost!  On the Systems “tab” is shows it with the dreaded “blue dot” / Updating message.  In Settings it also shows that, and when I do “About My System”

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SarahN
2 hours ago
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mitch672Contributor I
posted in Components and Architectural

Sonos ZP100 dismantle and possible repair guide (updated)

Part #’s used for repair, updating the 8 year old thread with the same nameMy ancient ZP100 no longer powered up, I found the great guide here by berrisford5, but some details where missing. The (2) fuses where blown, I bought them on Amazon, they are Slow-Blow 4A 250VAmazon Description: uxcell 20Pcs DIP Mounted Miniature Cylinder Slow Blow Micro Fuse T4A 4A 250V Red - They are $8.49 for 20 The TVS Diode (connects directly after transformer on power supply PCB) was also shorted, in the old thread it’s refered to as “CA48”, I found this TVS Diode on DigiKey, part # for it is “SMCJ48CA”, they are .65 each, bought 5, the shipping cost more..   awaiting the TVS diode to finish the repair. Hope this helps anyone with an ancient 2006 ZP100 Mitch

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Corry P
5 hours ago
R
rosshenningContributor I
asked in Components and Architectural

Unit listed as Modern product, but won't upgrade

I have one sonos connect unit that is listed online in my Sonos account as being a “Modern” device and capable of S2.  However, when I factory reset it and try to add it to my S2 system, the light flashes red and the app reports it as unable to upgrade to S2.  Any ideas what’s going on? Thanks

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Corry P
9 hours ago
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tomp1Contributor I
asked in Components and Architectural

can i send the audio from an epson eh-tw7000 projector to a sonos beam via sonoc connect ?

If I bought an old Gen 1 sonos connect and connected to the 3.5mm audio out on my epson eh-tw7000, could I then send that audio wirelessly to a Gen 1 sonos beam?  

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A
9 hours ago
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paulC_Contributor I
asked in Components and Architectural

Connect Amp flashing white light

Hi - my sonos connect amp has been working fine but is no longer responding or showing in my system. It has a flashing white light and when I connected it to Ethernet has a green light and a similarly flashing amber light on the Ethernet port. I have tried the troubleshooter a few times and then tried a factory reset, but it just goes back to flashing white. I don’t appear to have any other options available?

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P
17 hours ago
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MichaelJBContributor I
posted in Components and Architectural

Sonos one speakers wouild not connect to new Netgear Nighthawk router

In hopes of saving someone hours of their time - got 2 new routers this weekend.  The router supplied by Spectrum is called Sagecom.  Everything at home connected to it except my paired sonos one speakers.  It turns out that Sagecom broadcasts 2.4 ghz and 5 ghz but you cannot select one or the other.  Apparently Sonos one speakers need 2.4 ghz and therefore this router is not compatible. I bought a Netgear Nighthawk AX2400 (RAX30) router to replace the Sagecom.  Still couldn’t get the sonos app to connect to the wifi.  Spent 1.5 hrs on phone with Spectrum’s technical support and made many changes to router’s settings (unclick AX functionality, select 2.4 ghz, select channel 11 instead of auto, security encryption change, others).  However, nothing changed. I did a factory settings reset on the 2 sonos one speakers and then returned to sonos app and created a new system and location.  It found the speakers and then  sonos was able to log on to the new wifi SSID.  What an ordeal!  I don’

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buzz
18 hours ago
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busejContributor I
asked in Components and Architectural

Sonos Onkyo

I just bought the Onkyo nr-tx696 because of its work with sonos integration. I set it all up and it turns on and I can adjust volume using Sonos. The problem I am having is that I cant get it to go into standby after I stop playing music. I have tried multiple settings and my understanding is that the receiver is supposed to recognize after 20 mins of no signal and go into standby, however its not doing it. Anyone have any suggestions?

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AndyN
22 hours ago
K
kituContributor I
posted in Components and Architectural

sonos port

I need help to connect my sonos port to my denon amp with RCA cable to play FM from my amp I am not possible to do it need any one who can help

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B
1 day ago
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MadraruaContributor I
asked in Components and Architectural

wall mounted volume control

Hi I would like to have a wall mounted volume controller in some of my zones instead of looking for my phone. Is this something that can be wired to the amps or is there a wireless option also? Thanks. 

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Stanley_4
2 days ago
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talundblContributor I
asked in Components and Architectural

Help! Upgrade to Phono + AMP from Phono + Connect + stereo receiver

Hi all, I am sure this is a dumb question but I hope you can help. I’m a legacy Sonos customer with an old connect hooked up to a vintage Sony stereo receiver and technics turntable.i want to move to a Sonos amp for a 4.1 surround setup and maintain my old turntable as part of that.what do I do about my preamp situation if I have an old receiver? Can my old receiver act as a preamp or is that a dumb idea? Or should I just buy a dedicated pre amp and sell the receiver? Or something else?After some research I’m not that concerned about losing the analog sound by eliminating the receiver (it also has a tape out if I wanted to maintain that), but I’m not sure what best practice is for moving from a modest analog Phono set up to a sonos amp phono set up. I can’t find a lot online about keeping an old receiver as a preamp with the AMP, which tells me that it may not be the best approach. But I don’t understand why?help!!Edit: I should maybe add that I don’t care much about streaming turntabl

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Stanley_4
2 days ago
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minikdjContributor I
asked in Components and Architectural

Playing music from turntable, through sonos amp, to both passive speakers and sonos one

Hello, I am in the market for a turntable, and wanted to output that to a sonos amp.  My question, If I were to get passive speakers powered by the sonos amp, would I be able to output the audio from my turntable, to both the passive speakers and my 4 sonos ones that I have around my house? 

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jgatie
4 days ago
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NanaJulesContributor I
asked in Components and Architectural

Trying create Spotify Playlist that includes tracks from my computer on Gen1 Amp

Hi, I’m wanting to create a few party playlists that will include both Spotify tracks and tracks that I have on my Mac. However when I add the tracks to the Your Library section of Spotify and try to play them, they are greyed out.I have tried playing through Spotify and selecting my Sonos Room and get “track can’t be played at this time” and also tried playing through Sonos App and selecting Your Library, then the playlist - but any tracks that are computer based are greyed out.My question is, if I were to upgrade to the new Gen 2 Connect Amp would this issue be solved?Thanks!

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106rallye
4 days ago
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MadraruaContributor I
asked in Components and Architectural

Wiring set up for electrician

Hi there, could someone please tell me if there are any diagrams available for explaining to my electrician how to wire a series of sonos amps to in ceiling speakers. He was talking about wiring them in series and I dont believe that that is the correct method. Also I have plans to put a speaker in an ensuite and adjacent walk in wardroom. My plan was to use 2 individual steroe speakers wired back to one amp ie as one zone. should I run 2 wires for left and right from the amp to each speaker?Thanks.

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buzz
4 days ago
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PenneContributor I
asked in Components and Architectural

Newbie with vintage turntable

My question is what should my next purchase be to add to my system with the plan of expanding the system in the future?  Currently I have a vintage turntable with a pre amp and a Sonos Beam One. (also a TV)  I was planning on adding an AMP next .  I am thinking of adding speakers and possibly a third party sub woofer.  So my second question what speakers are going to work with the Beam One? Or do I need to upgrade the Beam?  Did I mention I’m new to all this??  Thank you  

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Airgetlam
7 days ago
spyglasswoods
spyglasswoodsContributor I
asked in Components and Architectural

S2--'Fixed Volume' setting

My port is set to Family Room and will only function on ‘fixed volume’. Can’t change the volume in that room. all other rooms work fine. Tried changing to ‘variable’ but it immediately defaults back to ‘fixed volume’ on that port. Any ideas?

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Corry P
7 days ago
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Louby0889Contributor I
asked in Components and Architectural

PlayBase wifi stopped working

Unable to connect my PlayBase to wifi working fine on Ethernet Tried extensive troubleshooting and factory resets to no avail diagnostics report submitted 366592743

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Stanley_4
7 days ago
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RozgiContributor I
posted in Components and Architectural

Sonosnet vs (Aruba) Wifi

I have Sonos system with fairly old (S1) components (ZPs, Play5s). It was working quite well with the legacy Sonosnet. I have had a proper Aruba network installed (instant Access Points not the Instant On, with Instant OS 8.6.15) to provide full coverage in the (fairly large full of reinforced concrete) house. So that I have proper WiFi access now (measured, calibrated, etc) stable 2.4 and 5 GHz reception all across. I decided to switch the Sonos system to WiFi mode. I am experiencing quite a few issues:  * Stability of controllers is very poor now (dropping, not connecting without restart, etc) * Some device refuses to connect simply (got IP, but does not start broadcasting advertising itself, hence the other boxes and the controllers cannot see it) * Spotify no longer able to stream from the app to the Sonos system directly (you need to search start on the Sonos controller) Should I  accept the advice of support that (at least with these old boxes) the Sonosnet is far more reliable t

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R
8 days ago
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holsenAvid Contributor I
posted in Components and Architectural

Dual Input to Port

Is there a way to run 2 line in RCA inputs into one Port?I currently have a Connect which I use to to feed into my audio system in the living room.  I’ve got multiple devices connected to my B&O amp through an Inday Toslink / Coax switch.  It all works fine but it leaves my TV out of the Sonos EcoSystem.The Chain looks like this:BT DAC Receiver > Connect > Inday Switch ch 1 > DAC > B&O   This covers all the music and streaming I need then I can group the 5 other zones   With this set up, TV is out of the MIX and I dont need a sound bar   TV > Inday ch 2 > DAC > B&O This works for TV sound in living room but I cant stream it to the other ZonesSo here’s the question  I just ordered 2 Ports.  One to replace the connect and the other to feed the TV into that would then go to Inday Switch channel 3 over the DAC and B&O  in this way I could group the TV port into the other zones when wanted.So my ultimate question is this the best way to go or could I som

5
H
9 days ago
A
AbiedjContributor I
asked in Components and Architectural

full volume distortion from line in source

Several times now I’ve woken up in the middle of the night or other times to hear a full volume hum/distortion “playing” on a room on my system. I’ve at least figured out that when it happens I have to open the Sonos app and press “stop” for which it does stop.  It thinks it’s playing something from the line in source but it’s not, it’s simply distortion.  I don’t even have anything hooked up to that source except for a portal to plug in DJ mixer once in a while.  .  This is terrible.  Any suggestions??

10
A
9 days ago
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Baileybales342Contributor I
asked in Components and Architectural

In ceiling speaker set up on S1

I am looking to set up in ceiling speakers in my bathroom.  My current set up is on the old S1 system and I can’t/don’t want to upgrade.  Is it possible to use connectamp gen1 and any ceiling speakers (not sonance).  I understand I will need to power the amp and wire it to the speakers- is that all I need to do?  Any in ceiling speaker recommendations also appreciated.  Thank you.

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106rallye
9 days ago
N
NoeliemacContributor I
posted in Components and Architectural

blown resistor/ diode?

Hi I have a Sonos s16 amp (2018) squirrel blew transformer (yeah would you believe it) hence power surge poping my amp. traced it back to L1 resistor/ diode on main board. can someone help me with what should I replace it with. Kind Regards Noel 

2
B
10 days ago
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Paul_141Contributor I
asked in Components and Architectural

Sonos Port not going into Mono Mode

I have a Sonos Port and when I try to put it in Mono mode is goes for a very quick second and then goes back to stereo.  Anyone know how to fix this?  Music is playing when I try this if that matters.

1
Airgetlam
10 days ago
S
Steph17Contributor I
asked in Components and Architectural

Using Sonos Connect digital output in a DAC amp

Using Sonos Connect as a streamer (digital output) in a DAC amp, why can't I play 96 khz files ?My DAC can easily convert this file format but Sonos Controller tells me it’s not possible ….

6
jgatie
11 days ago
F
FRANKANTHONYContributor I
posted in Components and Architectural

No longer able to update music library on Sonos App or Desktop Controller

I only recently and reluctantly updated my Sonos component system to S2 which required purchasing a new Sonos Amp and replacing a Sonos-Connect.  I am now no longer able to update my Sonos music library with the Sonos app or Desktop controller.  Since 2006, my music library has been stored in a share file on a Buffalo Linkstation NAS drive which I last replaced a couple of years ago.  A senior Sonos advisor tried to help me with this problem and we checked the path designation and the NAS drive settings including SMB protocol, none of which were changed from the time I updated from S! to S2.  The senior Sonos advisor was unable to repair the issue and more concerning was that he was not aware of this issue.  The only workaround he explored with me was adding my backup Buffalo Linkstation folder to the music library setting and then deleting my regular NAS drive and then replacing it after which we deleted the backup.  Combined with my new iMac Ventura OS not being able to update deskto

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buzz
12 days ago
R
rahulsContributor I
asked in Components and Architectural

In-Wall Prewired Speaker Set up with Sonos

Hi, I have 3 different areas with in-wall prewired speakers in my home, with the cables running bundled (but seperated) individually to one location in the basement Outdoor living space with 2 speakers (TV outside as well) Family room with 5 in-wall ceiling speakers (TV mounted in front) Basement with 5 wired speakers My questions is how and with what equipment would I use to utilize these speakers for the respected TVs (to output sound) and to use for music. I will also note their are Ethernet Cat6 cables run to the same locations behind all TVs (at wall plate behind the TVs) The media company for the builder said to use Sonos, but how would I go about using this (so that there is no lag in the audio from the TV). Would I use just Sonos or use it with existing amplifier?Do I need seperate amplifiers for each set of speaker? Really look forward to any help! Thank you.

1
Corry P
12 days ago

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