Components and Architectural
Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.
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I just got my Pro-Ject’s DC, set it up as per the instructions from Sonos included in the box. But the Turntable has a grounding wire and unlike a traditional phono preamp, the Sonos Port does not have one. Do I connect it at just the turntable? Connect it at neither end? Or is the grounding perhaps taken care of via the built in pre-amp?
We’ve got several Sonos products, most of which work fine.In 2 rooms with an Amp with ceiling speakers, the music randomly ‘mutes’/ stops whilst the other Play units carry on. It’s not for long & then they join in againAlso, in other rooms with AMPs, the speakers won’t play over a certain volume for prolonged periods.Thank you in advance
Hey I have the coax feeding my receiver with the output set to variable. I have to turn the volume up on my receiver 40db from the default to match the SL’s in the other room. Is there any fix for this? It’s a bit dangerous since if the source is switched at the receiver the volume is so high it could blow a speaker - it’s happened and the effect is total voice of God.
Hi,I hope you can help me reset my Sonos Connect.After applying power with the pause button depressed, then releasing the pause button after about 15 seconds:the led flashes white/orange forever the led does not transition to green. the network port (cable connected) flashes so the switch and network is working.I have tried other combinations many times without success.Any ideas please? ThanksRich
I’m posting this in hopes of saving someone else from the hours of frustration I’ve endured to resolve this issue.From the time I set-up my Arc + Sub + Surrounds system in July with an Asus RT-AC88U router (connected to Fios Gigabit internet) it has worked without issue. I’ve used Asus Smart Connect with all settings at default. No problems with the S2 app and no problems when I upgraded to an iPhone 12, other than the loss of Trueplay support, which continues to be a problem. (HELLO Sonos! Anyone home?)Then I recently upgraded to the RT-AX86U using same Smart Connect default settings and, initially, all seemed fine. But soon the dropped connections started. I’d reboot and the Sonos system would connect for 10-30 minutes, then lose wifi connection again. Meanwhile, all other wifi devices in my home worked just fine--the Sonos was the only problem child. I did all the troubleshooting I could, then called into Sonos support and spent almost 2 hours with a tech rep trying every potential
New to Sonos. Unable to make this combination connect and play. Have tried both Sonos Apps: “Sonos S1” & “Sonos” and am getting conflicting error information. The Onkyo website says this receiver is compatible with the Sonos Connect hardware. I have tried the various help pages with no luck. Is this interface possible? I want to play music to 3 Play:1 speakers over wi-fi.
Whenever someone enables Airplay Require Password on the Apple TV or in the Apple Home app every Sonos speaker in the house blocks itself from receiving an Airplay stream and asks for an AirPlay Password.Airplay works fine to Apple devices but not to Sonos devices once the password is enabled. Disabling the AirPlay password on the Apple TV or Home app has no effect on any of the Sonos speakers. They still ask for an Airplay password.The only thing which seems to fix the issue is resetting each Sonos speaker one by one.Anyone experienced this problem? (I’ve tried calling Sonos but keep getting disconnected case number 04688582 / diagnostics 726588139)
HiTried to connect B&O Beolab 6000 speakers to Sonos AMP. It seems to work, but the volume is loud when using as TV speakers or even Streaming Music. Even at lowest settings (aside from 0) they are loud. Tried adjusting the Volume Limit but wasn’t helpful. Any suggestions? Is it a setting issue? Or something else? And since these are Active speakers, if I turn off the TV, there is still the buzzing noise from the line - it won’t ‘shut off’ the speakers. Any feedback is appreciated, thank you!
An older thread was closed on this topic. I have a 3y old Sonos Amp that also died. No power despite trying multiple power cords, outlets, reset. We have 4 amps and 4 ports, and none of the others died so I do not think this is a power surge (all are connected to surge protectors). I am now a little worried, since this was the oldest amp we have-- are these other Sonos Amps destined for failure? Before I buy a replacement, I wanted to see if others are seeing these fail...
I have a turntable connected to the Sonos AMP and the volume is very very low. At first the low volume was also accompanied by a hum, which disappeared when I connected the ground wire to one of the RCA inputs of the AMP.However the volume is still low even when I set the Source Level to Level 10 (high). I have connected other sources to the RCA input, such as the TV or a CD player and they work correctly. What other solutions can I try? Translated with www.DeepL.com/Translator (free version)
My connect speaker stopped working and I cannot add it back to the system. Has blinking red light and will not clear with a factory reset. Sonos can’t see the connect box anymore WTH happened. My factory reset consists on powering on the connect box while holding the pause/forward button. Amber light comes on briefly, and then straight to flashing red.
I just got a Sonos One (Gen 2) after reading that Airplay was finally working well with it. I was hoping to use it as my speaker when streaming video from my MacBook Pro, but have been hounded by audio issues–even with it connected via Ethernet to my Airport. The audio cuts out if paused for more than a few seconds. The easiest fix has been to go to Volume in the Menu Bar, switch the output device to something else and then back to Sonos. It's a pain to have to do this over and over. The audio comes back without much delay. I noticed that there is a substantial delay when I go to unpause music that's been paused for a bit as well, but not as bad as when unpausing Netflix or Youtube. The audio also cuts out in minute drops every now and then, which probably just comes from AirPlay sucking up my shitty wifi's bandwidth as I've read in other posts. Given all the other unresolved issues I have read about and the hassle that was setting this up over the phone since the app's automated set
I have an outdoor place and I am looking to buy 1 sonos amp with 3 pairs of sonos architectural outdoor speakers and 1 sonance 6.1 garden series with sonos amp. Can I play the same music and synchronize both amps to play the music together? Also, if I am playing the music on 1 amp connected to 3 pair of outdoor speakers, is it possible to turn off 1 or 2 pairs or do all 3 connected speaker pairs will have to play together?
hi , I hope you can help,I have a Sonos Connect linked to a Linn amp and speakers . The system has been giving an unpleasant and constant crackle .I've replaced the connections and changed the power source but this hasn't helped . The problem seems to be when I activate my other Sonos products: a Sonos One and a Sonos Connect amp in other rooms . Have you any idea why this is happening .thankyouBrendon
Hi all,For too long, I’ve put up with terrible performance from my Sonos system (frequent drop outs, frequently have to restart the iOS app to get it to connect to the system).I’ve resolved to connect each speaker via Ethernet in the belief the task would be relatively straightforward to implement - just a question of getting an Ethernet cable to each speaker.I’m starting by trying to understand the Matrix.Many items come up as ‘undefined.’ Is there a way for me to change that so the Matrix is more useful? The bottom left cell is coloured red, which I believe means an active, but poor wireless connection. Yet it’s hardwired via Ethernet. Am I incorrect to think it should be grey? For background, I’ve got a Linksys Velop MX5300 router and a couple more of those as nodes. I’ve also got some switches plugged into the MX5300s in order to expand the available network ports.Thanks very much for any insights you might have!cheers, Andrew
I have a sonos amp thats hooked up to in wall speakers and a tv in my basement. I use spotify as well to play music on them occasionally. Whenever I choose to play music in the basement and then stop it and leave, it repeatedly turns back on and starts playing the music I was playing again and again at random. it could be every 5 minutes or in the middle of the night. How do I fix this? I’ve closed the sonos app many times, tried only to use spotify, reboot my phone, reboot the amp (I don’t want to do this as a standard fix), and I don’t even have a really reliable fix. How do I stop this from happening?
Sonos account online but showing no products registered.Sonos s1 app showing Account details as ' Sign in' but I have already signed in but it doesn't register login details.Mobile connects to Connect amp but cannot update product therefore cannot use it. Sonos chat cannot fix problem. Thanks
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