Components and Architectural

Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

  • 4,069 Topics
  • 22,971 Replies

4069 Topics

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Cooper55Contributor I
asked in Components and Architectural

drop in volume

I have two somance speakers connected to a Sonos AMP. The AMP is also connected to my TV. Occasionally, the volume drops where I don’t hear anything until I raise volume to 85+. It happens using th television or jus streaming music.  I have several other systems and this only happens in one room.  Any thoughts?

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Corry P
4 hours ago
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mandmdietContributor I
asked in Components and Architectural

Setting up a Sonos Connect to play music reliably with unreliable internet

I’m doing a small audio project for a local gym. They have all of the equipment they need to play music during their workouts. The way they have it set up to play is they have a Sonos Connect connected directly to a speaker system. They use their Samsung Galaxy Android tablet to control the music to play using the Sonos app. The Sonos Connect is wired to the router that provides access to the internet for them. They use either Spotify or Apple Music as the source of the music.When the internet goes down or gets spotty, they can’t play music and if that happens during a workout, it’s a big problem. What I’m planning to suggest to them is that we get some sort of local source of music they can use as a backup. Something like an external drive that can be connected to the Sonos Connect directly with some MP3s on it. Of course they wouldn’t have a big variety of music on their backup system and they’d have to buy the music that goes there, which are two downsides.Is this a good (or maybe t

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Corry P
1 day ago
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OBeeSeriousContributor I
posted in Components and Architectural

Telus Wifi Customers and 2.4GHz vs. 5GHz Network Band

Hopefully other Telus Wifi users will find this post helpful and maybe share my pain. Telus upgraded my router to the white Arcadyan router that looks like a trashcan. The router’s performance is good, but Sonos is unstable, especially when trying to Airplay content to the speakers. I understood that Sonos speakers use the 2.4GHz to play media content, but they also use the 5GHz band for operational tasks (inter-speaker communications). When logged into my router’s management GUI I can see the speakers are connected to my Wifi network. However, what I didn’t realize, and thankfully what a Sonos support call confirmed, was that the speakers were locked to the 5GHz network. When I reconnected my speakers to the new Telus network they initially connected to the network on the 5GHz band. The Arcadyan router broadcasts the same network name for both frequency bands, and it decides which device is assigned to which network band (2.4 or 5GHz). You can turn off specific bands in the admin inte

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L
2 days ago
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MichaelABradshawContributor I
asked in Components and Architectural

Sonos Amp and external outdoor sub

Seems pretty simple but I’m not finding the answer.I have a Sonos Amp(firmware current), I have 4 external speakers connected to it and work just fine. I want to add the an outdoor sub. I have a OSD Forza 10 10" Outdoor Subwoofer with 300W of Power and High-Impact Molded Enclosure, IP66-rated Weather-Resistant. I;m pretty certain the SONOS AMP doesn’t power a sub, I will need an external amp, so I purchased a Nobsound G2 PRO Hi-Fi 300W Subwoofer Power Amplifier Mono Channel Class D SUB Audio Amp. I used an RCA Y cable from the SONOS Amp to the Nobsound, but no Sub output. Any suggestions other than buying an $800 sonos sub? I want this one, it is outdoor and works great off my Onkyo stereo. Sad this is so complicated with Sonos.

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buzz
2 days ago
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huey727Contributor I
asked in Components and Architectural

Connecting AMP to TV

I recently purchased a new Amp and wired speakers and ethernet wired to my network hub in the house.  My TV as well as other electronics are also attached to this network hub.  My TV is nowhere near this new AMP, so an HDMI connection is not practical. Occasionally it would be nice to broadcast the sound from the TV to speakers in other rooms.  Since everything is network connected (ethernet), is there a way to get TV sound from these speakers? thx 

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H
2 days ago
DougTunes
DougTunesContributor I
asked in Components and Architectural

Hard Wired Volume Control for Ceiling Speakers powered by Sonos Amps

We are wiring a new home with Sonos ceiling speakers in each room powered by Sonos Amps. We would like to have in the wall rotary volume knobs to control the volume for each Room/Amp. We have used Sonos products since Gen 1, this is our first whole home speaker setup and my wife prefers  to control the volume from a wall switch than going to the app each time. Thanks For Your Help & Have Great Day ! 

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DougTunes
2 days ago
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FatcatContributor I
asked in Components and Architectural

How to add volume control to 2 of 6 sonos arch speakers with Sonos Amp.

I am building a new home. In our great room we will have a frame TV, sonos amp and 6 architectural  in ceiling speakers. 2 of the speakers will be in the kitchen and I want to be able to control the volume of the kitchen speakers separately from the other 4. Sonos says that typically 4 speakers are used per amp but if you use Sonos Architectural speakers (8 ohms) u can use 6, but then they need to be wired in parallel. My question is: can I use a simple wall-mounted volume control dial to control the volume of the two kitchen speakers?

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buzz
3 days ago
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DaveRecordplayerContributor I
posted in Components and Architectural

Record player + two Era 100. Massive Hum

Hi,It was my wife’s bday yesterday and I she wanted a record player system. So I brought the Pro-Ject T1 Phono SB Turntable2 Room set with Era 100Sonos Line in AdapterI spent yesterday evening setting the system up while my wife excitedly went to get a number of albums from the record store. I think I spent just under $1000 which was a big chunk of money.As soon as I turn the record player on we get a massive hum. I have tried all the settings, unplugging and plugging the system. Probably around 3 hours of trouble shooting last night following posts and reviews. You can hardly hear the music on the speakers over the loud hum and it is very annoying.I’m now reaching out the community for help. I’m at my wits end and my wife was understandably very upset we didn’t get a differet record player and speaker set.Anything else I should try? I’ve tried attaching the grounding wire and this does not work or make a difference. I’ve tried multiple settings in the app leading to a very quiet hum w

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SarahN
4 days ago
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Ricardo Del AbregoContributor I
posted in Components and Architectural

Reparacion de bocinas

Existe un centro de servicio de Sonos en guadalajara tengo 2 one con bocina voladas y no se donde me las reparen

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M
4 days ago
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CAChuckContributor I
posted in Components and Architectural

Low Audio from Sonos Connect -- RCA output not functioning properly

I have recently been having issues with very low audio levels from my Sonos Connect which plays through speakers via a tuner (at the highest volumes on Sonos and the tuner I could just barely hear music from my speakers).  After some trouble-shooting (including using the loop-through method suggested in support), I isolated the problem as a failure in the RCA ouput.I spent a fair amount of time with customer support technicians who ran diagnostics several times.  However, those diagnostics apparently did not reveal any problems (exactly what they do is unclear).  Eventually, they wanted me to do various cable re-arrangements etc.  As I had already connected, disconnected, swapped etc. multiple cables multiple times from various devices that was not going to yield any answers.  My conclusion is that there must be some circuity in the Connect that has failed and resulted in the RCA outputs not delivering meaningful signal.  The customer service people were not able to confirm that, but t

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ratty
5 days ago
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Big Bull
asked in Components and Architectural

Connect Amp keeps dropping out audio

Hi I have 4 Connect Amps that have been working fine for some years but just recently they are dropping the Audio for a few seconds which is very annoying. I have spoken to Sonos Support on a few occasions and done everything they have suggested to fix this which they say is WiFi Interference such as switching channels etc but still have problems. This happens on any music source but I have noticed when the speakers go silent the sound levels are still going up and down on the app as if its playing the audio in other words not muted, not sure if this helps identify the problem. I am getting to the point now where soon these will be removed as they just aren't worth the hassle. I have seen a few threads where people have had the same problem but the only answers I have seen are contact Sonos Support.Has anyone had this problem and got a viable solution??????Some posts suggest an issue with S2 being introduced so does anyone know if this is a problem??

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Stanley_4
5 days ago
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Papa DContributor I
asked in Components and Architectural

Impedance Load for Sonos Amp

I want to connect two pair of Definitive Technologies AW6500 speakers to a Sonos Amp. According to the speaker installation instructions, each speaker presents a nominal impedance of 4-8 ohms. The Sonos Amp states it provides 125Watt continuous power sine wave, into an 8-ohm load, both channels driven. It further states that the Sonos Amp can power two pairs of 8-ohm nominal passive speakers wired in parallel. My question is can I safely wire each pair of the AW6500 speakers in parallel to the left and right channel of a Sonos Amp? If the speaker instructions indicated 8 ohms, I would have no question. However, stating 4-8 ohms has me questioning if this is safe. Any feedback will be appreciated.

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P
6 days ago
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RJMurphy4142Contributor I
asked in Components and Architectural

Outdoor Patio Speaker Placement

Any recommendations on best placement for two Sonance wall mount architectural speakers? Will be connected to Sonos Amp (inside).  70% music 30% TV **Trying to figure out how to upload image

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Corry P
6 days ago
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Redcloud75013Contributor I
asked in Components and Architectural

Help me select ceiling speakers…

Hello there! 'm in the process of renovating my house (full ren of a single story house, down to studs, full framing accessible, still weeks away from any sheetrock / drywall going up). After weeks of reading and debating (largely with myself), I'm deciding to tap collective knowledge here...I choose Sonos for my simple audio system; I'm planning to have everything run to a network rack in the pantry, somewhat in central position in the house: Room 1: open space kitchen / living / dining: 900SF - new Sonos Amp ; thinking of using an in wall volume control so that I can have different volumes in the kitchen vs. the dining area Room 2: small bedroom / office 145 SF - old Sonos Connect:Amp (but S2 compatible) Room 3: main bedroom 190 SF - old Sonos Connect:Amp (but S2 compatible) Questions I've got: what are you recommendations in terms of in-ceiling speakers for each room? Model? Size? I'm open to spending a bit more for the Room 1 since most time will be spent there - max would be $

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Stanley_4
7 days ago
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RoreaganContributor I
asked in Components and Architectural

Outdoor speaker replacement

I recently ordered a replacement Outdoor speaker. The replacement only had two wire terminals. Then I checked and the existing had four.  It will not function with just the two but I do not see a product with four wire terminals? 

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melvimbe
7 days ago
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SixpackContributor I
asked in Components and Architectural

adding a sub

Hi all, I have the Sonos 2.1 amp and want to add a sub woofer to the Bose 251 outdoor environmental speakers.The Bose speakers are not wireless and on the back of the amp there is a single rca plug labeled sub. So do I need a passive or powered sub to connect to this amp? 🤔 Also any suggestions for an outdoor sub would be awesome!ThanksPhil

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G
8 days ago
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RDC380Contributor I
posted in Components and Architectural

Sonos Connect - cannot factory reset (flashing orange-white, never green)

Hi,I hope you can help me reset my Sonos Connect.After applying power with the pause button depressed, then releasing the pause button after about 15 seconds:the led flashes white/orange forever the led does not transition to green. the network port (cable connected) flashes so the switch and network is working.I have tried other combinations many times without success.Any ideas please?  ThanksRich

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Ken_Griffiths
8 days ago
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Best garnoContributor I
asked in Components and Architectural

Introducing a Sonos Boost in to my System

Hello All, I have a BT Home Hub 2 and four BT Whole Home Discs. Sonos signal is poor upstairs and Wi-Fi is cluttered with to many devices. I want to introduce a Sonos Boost. Where should I put the device in the house and what should I connect it to please?

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B
9 days ago
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HanKGContributor I
asked in Components and Architectural

Play:1 and Connect Gen 1 or 2?!

Hi!I have a Play:1 speaker that was connected to my record player a Connect Gen 2 which has stopped working. I’m on a budget and want to replace it, does it need to be a Gen 2 Connect or would a Gen 1 work? Thanks so much!  

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Stanley_4
9 days ago
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tenri1983Contributor II
asked in Components and Architectural

Sonos Connect - Cannot load songs from my playlists

My Sonos Connect can see songs on my iTunes library but to play them I have to slect and play . When I try to play a play list or artist from the library I get the ‘’Unable to add songs to the queue” This is not a problem with my Sonos Play or my Connect Amp .thanks for any ideasBrendon

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T
9 days ago
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MrZackContributor I
asked in Components and Architectural

Port status light

I can't turn off my Port status light. The problem started with an earlier software - maybe 15.4, and was corrected in 15.7. Now the problem is back with 15.7.1.  I've tried rebooting the Port, router and iPhone. Any suggestions?

13
Ken_Griffiths
10 days ago
D
ddiepContributor I
posted in Components and Architectural

Sonos S1 Bridge Second-Hand

Hi, I have bought a second hand Sonos S1 Bridge and I want to know how to I de-register the previous owenr with my details?   Is it even possible to get the bridge to work.   My existing bridge stop working and I purchased a second hand from FB. Any help to get the second-hand bridge to connect and work with my Play 5 Gen1 is much appreciated. Dennis 

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D
10 days ago
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MusicLover1980Contributor I
asked in Components and Architectural

adding a sonos sub

Question can you add a Sonos sub to the Sonos amplifier?

1
G
10 days ago
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jriveContributor I
asked in Components and Architectural

in-ceiling grill covers

Do grills come in wood-like colors for these speakers or only in white?

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melvimbe
12 days ago
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only_sleepingAvid Contributor I
posted in Components and Architectural

No audio from Sonos Port digital output - "PCM Zero" signal.

Hi Folks, my Sonos Port is plugged in to a Lyngdorf amplifier via digital coax and has worked fine since I set it up initially. However, I’m not hearing any sound from the Port now, and the amp says it’s receiving a “PCM Zero” signal - it was fine on Sunday but no sound from any source on via the Port now. Has an update changed something? Any help would be hugely appreciated, thanks!

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Airgetlam
13 days ago
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