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Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

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  • 28,266 Replies
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smghifiguy
started this topic

Works With Sonos Certified Receivers - Explanation

Currently, Integra, Onkyo, Sony & Pioneer have the “Works With Sonos” label.What does this really mean?Once a Sonos Port is integrated w...
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Stanley_4
Stanley_4
answered this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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5111 Topics
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dg757Contributor I
posted in Components and Architectural
sonos connect flashing red light

Hi.  My sonos connect disappeared from my system according to my phone app.  Multiple attempts to find it/reconnect were unsuccessful.  I tried turning it off and on again.  That didn’t solve anything.  I tried resetting it.  That was a mistake!  Now, I just have a flashing red light.  I called support and they said “it’s a known issue” “we are working on it” “a fix will be rolled out soon.”  That seems unlikely considering the connect is so old (how long has this been a known issue)?  Any ideas on how I can get my connect working again?

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1prammann2Contributor I
asked in Components and Architectural
Amp turns off when at higher volume

This is the setup I have and when I watch a movie or music above 65 the amp turns off and restarts  I have volume limit turned off. Any suggestions as to what I did wrong in this setup? Thanks!

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tripete99Contributor I
posted in Components and Architectural
Is everyone enjoying the the new party feature, meet the guests?

Love the new conversation starter. Another innovative feature from Sonos.

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Rich0826Contributor I
posted in Components and Architectural
In Ceiling Speakers placement

Currently building a house and am setting up my 41’ x 18’ L/R, D/R, Kitchen with Sonos.  I have an Arc Ultra going over the FP, base next to it.. Thinking (2) 6” in ceiling speakers for rears but debating kitchen/dining room area.. 2 diagrams attached.. was going to go with number 2 but now considering number 1 in Mono mode.. thoughts?  not putting over the dining room table, chandelier.. Thanks! 

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Sonor3000Contributor I
asked in Components and Architectural
Same room name for different amps

My system originally was set up with 4 amps and 4 separate rooms (kitchen, dining, workout, and patio). Somewhere something “reset itself” and now I only see two rooms on the app (kitchen & dining room). However, when I set to play music in the kitchen it also plays in the patio, and when I play music in the dining room it also plays in the workout room. I attempted to reset (simple unplug and plug back in). It still does the same thing. Any guidance how to get back to the four separate rooms? 

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106rallye
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AstarContributor I
asked in Components and Architectural
best way to retrofit after-thought speakers

Hi Guys please excuse my lack of knowledge on this. I have a whole home Sonos set up.  I went against having halway speakers when the house was being built.  After living in the house I decided that I wanted hallway speakers too. There were two ceiling speakers close by but in another room. My Av guys have ‘piggy backed’ from those speakers and managed to get connections to the two additional speakers.  the issue I have is that whilst the original ceiling speakers still sound good. The new hallway speakers are quiet and lacking any energy.is there a way to improve the sound? 

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RxlorenContributor I
asked in Components and Architectural
CD player and Amp

Hi, I recently bought the Pro Ject turntable and connected it to the Sonos Amp and paired it with  a nice pair of Martin Logan speakers and I’m using the Sonos Sub Gen 3 as subwoofer and it works flawlessly. Although I’m nostalgic with vinyl records, my kids are nostalgic with CD’s so I went to my storage and pulled out all my CDs and bought a CD player. I connected the Amp to a Duac Audio input switch and VU meter and the turntable works flawlessly, however, the CD player had a slight delay when playing the first song. We miss the first few seconds of the first song making me have to go back and restart it. I have the delay feature to minimum (75ms). Is there something else I can do to make it start from the get go? I’m thinking it’s the sub. Everything, the Amp and the sub are hardwired to my router. Thanks in advance.

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lsudaddyAvid Contributor I
asked in Components and Architectural
Sonos Architectural

I have the sonos outdoor speakers but it’s not being detected by the Sonos Amp. Any suggestions on what to do? I purposely bought these speakers because of that feature.  

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Huskie32Trending Lyricist I
asked in Components and Architectural
No Sonos Architectural Speakers Detected

I have 4 Sonos amps and 4 pairs of Sonance by Sonos speakers.  2 pairs are older and are detectable by the amps and 2 new pairs are not.  The 2 pairs that are not detectable are brand new out of the box.  The amps are from Sonos and the speakers were from Amazon so there is no question about authenticity.  Why aren’t the speakers detectable?   I haven’t been able to find an answer here.   

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Fabian MContributor I
asked in Components and Architectural
update Connect:amp

Hi,I have a Sonos Connect:Amp. As I changed my WiFi provider I had to reinstall the Sonos item. As I went through the process, it ran an update and I got error message 1,108. For some reason find anywhere what this error code supposed to mean. Can anybody help? Below a screenshot from the error message.  

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Wbishop20Contributor I
asked in Components and Architectural
Outdoor Speakers with Garden Series 8.1

I currently have the Garden Series 8.1 system in the garden around my 16x36 pool. Most of the speakers in the garden face my house from the opposite side of the pool. I’d like to add outdoor speakers onto my house facing the pool to get better sound coverage across the entire yard and the patio that sits between my house and the pool.  Which outdoor speakers would be best to use on the house so that the sound produced by the Garden Series and outdoor speakers sounds roughly the same? Does it really matter? The sound will sort of overlap in some areas, especially on the patio.  in this setup I would connect the outdoor speakers on the house to a separate Sonos amp to create 2 zones. 1 for the pool and 1 for the patio. Appreciate any insight anyone has.

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melvimbe
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FredGarvinContributor I
posted in Components and Architectural
remote control not working for volume

FIX!!! (Ish).  I have this exact problem and just fixed it!  One month ago my playbar stopped recognizing volume controls from both my apple remote and my Samsung tv remote.  I spoke to Sonos and was told that the IR receiver was likely toast and it can't be replaced.  By complete coincidence the Spanish power outage fried my legacy google Chromecast device so I upgraded to a Chromecast 4k.  Just for giggles I thought I would try to set it up with Sonos as my new remote.  It worked in a second and is flawless!!  The IR receiver is fine!  I'm still convinced that a software update impacted these remotes.  If you are having this issue, try a Chromecast remote!

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nospamAvid Contributor I
asked in Components and Architectural
Sonos Connect:Amp Gen 2 and Sub question

If I connect a CD player (AUX) with Sonos Connect Amp Gen 2, can I add a Sonos Sub Gen 2 to this setup? I am thinking that the Sub is wireless and the speaker/CD player connected to the Amp are wired. Will there be any delay? Or is it better with a third party wired sub?

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Nismos14Contributor I
asked in Components and Architectural
Connect:amp s2 does not setup and button press is not recognized

Hello I have a connect:amp s2. I have had it previously  connect to my system and it worked fine. I recently change out some components and removed all of the S2 amps. I want to now add one back in and it will not go past the press the button on your connect:amp page. The button press is never recognized. I have read of a couple of instances of this happening but did not see any resolution to this issue, anyone run into this?

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trippiContributor I
asked in Components and Architectural
4.1 Setup, what sub to use?

I am working on setting up a 4.1 system in our living room. (Using a Samsung Frame so wife didn’t want to use a Soundbar)We have 2 LCRs in wall with an amp (phantom center) and 2 in ceilings for surrounds with a separate amp.Debating on whether to use a 3rd party subwoofer or a Sonos Sub 4 subwoofer with the setup.Any pros/cons to each?Thanks!

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Airgetlam
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nospamAvid Contributor I
asked in Components and Architectural
Can Polk TSi100 bookshelf speakers match with Sonos Connect Amp Gen 2?

I found a pair of Polk TSi100 bookshelf speakers and wonder if these will match my Sonos Connect Amp Gen 2?Specs for TSi100 are: 20 watts to 100 watts per channel, 8 ohms, 53 Hz to 25,000 HzSpecs for the amp are: 2 x 55W 8 ohms, 22 Hz - 20,000 HzAt a glance I thought these speakers is a close match but I do not have experience in these stuff.Also these speakers have been rated well.Can anyone help please? 

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MKwheeler
MKwheelerAvid Contributor I
asked in Components and Architectural
Is there any advantage to adding a networked streamer to a Sonos Speaker Systems?

My current music playing system consists of a two Sonos Play 5 speakers paired as Stereo and a Sonos SUB.  I control them from my iMac using the latest OS and it has a 4GB SSD attached to it where my music files are played.About 90%+ I play music from my files.  I have Qobuz but only use that to investigate new music or other music that I might wish to add to my library.Is there a reason I should consider a networked streamer? What benefits, if any might I realized over my current method of doing things?Thank...

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jgatie
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davefinchContributor I
asked in Components and Architectural
Connect isnt working?

I have a few sonos 5 and sonos 1 and a bridge. I use the bridge to connect to an amplifier to play through standalone speakers but this bit isnt working. Music plays through all the other speakers but not the amp. How can i find out where the problem is

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Airgetlam
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FedeLoinazContributor I
asked in Components and Architectural
Connect:Amp with flashing orange/white light

Tengo un connect amp, después que lo configuro, queda parpadeando la Luz blanco/naranja

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Pools-3015
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AdselfordContributor I
asked in Components and Architectural
Second amp join button not working

I am trying to set up new amp to existing system and when I get to the prompt to push the “press the button on the sonos amp with the flashing light” and it shows picture of join button on rear of amp.I push this button and nothing happens.Is there a solution for this? I have tried all the advice on support. Thanks

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UdieguezContributor I
asked in Components and Architectural
app will not find my amp

I have a surround sound system in my home with 2 amps howeber the app doesnt let me re set the amos and it only connects ti 1 of the 2 amps but doesnt tell me which one

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Airgetlam
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HoddyRPTrending Lyricist I
asked in Components and Architectural
Sonos fails to find devices , or let me setup a new network after I changed Internet suppliers and therefore router

Sonos fails to find devices , or let me setup a new network after I changed Internet suppliers and therefore router. This after the sonos app not finding my music for 6 months is very frustratingI have searched a bit on google for a solution, but so far no help.  My phone app aks me to add a speaker or component, but then says wifi isnt connected, connect to a wifi, . There is no way to get to settings to try there.If I go to help centre it does give me an update network button, but when I try that it tries to do one device at a time, but cant find any devices, probably because it is looking on the old network. I have tried switching 3 of my 4 speakers off, connecting one via ethernet to the new router and then resetting this one, but it has made no difference. Why is there not an option to just update your network regardless of your speakers.  I am stuck in a loop I cant get out off, which presumably renders my speakers as binnable. If there is no simple solution anyone on here Know o

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The sound guy
The sound guyContributor I
posted in Components and Architectural
port output issue

I have a updated port that has a reduced line output. My amp GUI tracks this and I'm down 12db. Has anyone else seen this? This port runs a good size outdoor sound system. So, it's a struggle getting enough source. 

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iamsonnydadContributor I
asked in Components and Architectural
4.1 home theater speaker system

how to setup a tv with 4.1 speaker system with no center channel speaker?

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sweatyjock
sweatyjockContributor II
posted in Components and Architectural
Amp volume

I have a question about the Sonos amp. I have the Sonance Mag 6.1 outdoor speaker system. My question is the volume has to be turned up quite high, like to 60 plus or higher. Is this normal or do I have a problem. I use the Sonos app through Android. Thank you 

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buzz
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