Components and Architectural
Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.
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I just got a Sonos One (Gen 2) after reading that Airplay was finally working well with it. I was hoping to use it as my speaker when streaming video from my MacBook Pro, but have been hounded by audio issues–even with it connected via Ethernet to my Airport. The audio cuts out if paused for more than a few seconds. The easiest fix has been to go to Volume in the Menu Bar, switch the output device to something else and then back to Sonos. It's a pain to have to do this over and over. The audio comes back without much delay. I noticed that there is a substantial delay when I go to unpause music that's been paused for a bit as well, but not as bad as when unpausing Netflix or Youtube. The audio also cuts out in minute drops every now and then, which probably just comes from AirPlay sucking up my shitty wifi's bandwidth as I've read in other posts. Given all the other unresolved issues I have read about and the hassle that was setting this up over the phone since the app's automated set
I have an outdoor place and I am looking to buy 1 sonos amp with 3 pairs of sonos architectural outdoor speakers and 1 sonance 6.1 garden series with sonos amp. Can I play the same music and synchronize both amps to play the music together? Also, if I am playing the music on 1 amp connected to 3 pair of outdoor speakers, is it possible to turn off 1 or 2 pairs or do all 3 connected speaker pairs will have to play together?
New to Sonos. Unable to make this combination connect and play. Have tried both Sonos Apps: “Sonos S1” & “Sonos” and am getting conflicting error information. The Onkyo website says this receiver is compatible with the Sonos Connect hardware. I have tried the various help pages with no luck. Is this interface possible? I want to play music to 3 Play:1 speakers over wi-fi.
hi , I hope you can help,I have a Sonos Connect linked to a Linn amp and speakers . The system has been giving an unpleasant and constant crackle .I've replaced the connections and changed the power source but this hasn't helped . The problem seems to be when I activate my other Sonos products: a Sonos One and a Sonos Connect amp in other rooms . Have you any idea why this is happening .thankyouBrendon
Hi all,For too long, I’ve put up with terrible performance from my Sonos system (frequent drop outs, frequently have to restart the iOS app to get it to connect to the system).I’ve resolved to connect each speaker via Ethernet in the belief the task would be relatively straightforward to implement - just a question of getting an Ethernet cable to each speaker.I’m starting by trying to understand the Matrix.Many items come up as ‘undefined.’ Is there a way for me to change that so the Matrix is more useful? The bottom left cell is coloured red, which I believe means an active, but poor wireless connection. Yet it’s hardwired via Ethernet. Am I incorrect to think it should be grey? For background, I’ve got a Linksys Velop MX5300 router and a couple more of those as nodes. I’ve also got some switches plugged into the MX5300s in order to expand the available network ports.Thanks very much for any insights you might have!cheers, Andrew
I have a sonos amp thats hooked up to in wall speakers and a tv in my basement. I use spotify as well to play music on them occasionally. Whenever I choose to play music in the basement and then stop it and leave, it repeatedly turns back on and starts playing the music I was playing again and again at random. it could be every 5 minutes or in the middle of the night. How do I fix this? I’ve closed the sonos app many times, tried only to use spotify, reboot my phone, reboot the amp (I don’t want to do this as a standard fix), and I don’t even have a really reliable fix. How do I stop this from happening?
Sonos account online but showing no products registered.Sonos s1 app showing Account details as ' Sign in' but I have already signed in but it doesn't register login details.Mobile connects to Connect amp but cannot update product therefore cannot use it. Sonos chat cannot fix problem. Thanks
I recently purchased a Sonos Amp and I am experiencing a constant, slight hum coming from the unit, even when it is not playing music or when no audio cables are connected (except the power cable).The humming is faint, but noticeable in a quiet room, particularly when I am working, as the Amp is placed on my desktop.I have used multiple audio devices in the past, but this is the first time I am encountering this issue.Is this normal behavior or could there be a problem? Before requesting a replacement, what steps should I take to troubleshoot and potentially resolve the issue?
I have moved into a house with Connect:Amp installed (I think it is likely more than five years old) I have installed the Sonos 1 app and it can find the unit after I turn it on with a factory reset (power on whilst holding the top button (mute button). The app then asks me to press and release the top two buttons (mute and volume up) but then never proceeds beyond that. The unit light starts flashing orange. The Connected:Amp is connected to my router via an ethernet cable and is connected to the same network as my iPhone
Hi there, I am so fed up with your buggy systems I can't even describe the level of frustration. I am using the latest version of the app on Android as of now and for no apparent reason the app does not recognize the set up system anymore (my wife's phone and app does and works no problem). I tried to reconnect to the system but says it doesn't find any devices on the network (which obviously isn't true - see screenshot) I am sitting next to a Sonos One and following instructions on how to reconnect pressing button on the back - but no doesn't find the system sitting right next to it. I don't want to go through the process of reinstalling the app and setting up the whole system again for the x time - it costs half an hour each time and at the price of your products we should be able to expect that you can employee at least one software engineer and one app developer that can create a better experience than a 10 year old hobby programmer with the attention span of a humming
Hello everybody,I’ve been unable to use my LG magic remote to control my Sonos Playbase for a whole year.I’ve got an LG C7 OLED, a Sonos Playbase and 2 Sonos Play:1s set up for surround. I want to get a Sonos Sub and a couple of Sonos 1s to have around the house, but being unable to control my existing Sonos products with my TV’s remote control is not really inspiring me to spend more. I’ve already spent around 1000 euros for the existing setup as it is. Internal TV speakers just don’t cut it.To this date the only similar topic I have found on this forum is this one by user earplugs: Playbase and LG Magic remote | Sonos CommunityIt was all working fine until about a year ago, when I moved country. Everything remained in storage for a period of time, and I started setting it all up again probably in early July. I remember the TV got a firmware update as soon as I took it online, and since then the TV’s menu options have changed massively. Device Connector on my LG TV is no longer giving
I have the Sonos Arc and have my Amazon Music (Unlimited) and Pandora accounts connected. In my Amazon Music app settings, I am using the default Loudness Normalization. That’s supposed to “play all songs at the same loudness level.” However, that is not at all happening. One song will play at a good volume, then the next song will be extremely loud. It doesn’t seem to matter whether the song is HD, Ultra HD or Atmos. How to remedy this so that they play at one level on the Arc?
Hello! I’m trying to connect Pro-ject Essential 3 turntable to a Pro-ject Phono Box S2 pre-amp to the Sonos Amp. I get the vinyl to play for about 5-10 seconds (sound is great) and then the sound cuts out and no sound continues. Any recommendations or suggestions?
I’m attempting to assist a neighbor setting up existing ceiling speakers to create a home theater as well as a second zone for music.Currently have 4 working ceiling speakers (front L & R, rear L & R) as well as a SONOS Sub and soundbar (neither of these SONOS model or generation unknown)Have purchased 3 AMP’s with thought of using 2 for home theater (1-Front L&R, 2nd Rear L&R and 3rd for speaker pair in different room).WiFi is in room behind TV room so signal great & not planning on using any Ethernet connection.Looking for details on how to create “Home Theater” room especially AMP grouping and achieving correct configuration for Home Theater. Thanks in advance for your assistance on my journey
Hi,I’ve got 3 active speakers of Bang & Olufsen that I would like to keep and to use with Sonos Port ;)2 front Beolab 18 1 sub Beolab 19I tried to connect the 2 front speakers with RCA cables directly to the “out” of the SONOS PORT and it works well ! Both speakers turns ON and the music is playing.Do you know how to add the sub Beolab 19 ?Do you know if this is possible to connect the BEOSOUND 9000 to the input of the SONOS Port ?Did anyone tried it? Thanks !
Hello, I have a sonos ARC which is connected to my TV for it to play through. I have now recently purchased a sonos AMP because i have a very old record player i would like to connect. I believe i have setup the record player to connect to AMP properly, and i have added AMP to the sonos app. What i want to do is have the AMP play through the ARC as my speaker but i dont see any way to have it do that. When it added AMP to the app, it added it to living room 2 instead of living room where my ARC is (no idea why). There is an option to connect the AMP to the ARC as a “surround sound” via a setup dialogue, but when i try to do that, although it seems to show my ARC as an option, when i actually select the ARC, the whole app just crashes. I think the setup i want is pretty simple. Record player to AMP. AMP to use the ARC as its speaker. so essentially my record player is using the ARC as its speaker via the AMP but i cant for the life of me figure out how to do that. Any thoughts? note
Sonance - MAG Series 2.0-Ch. Outdoor Streaming Vs. Sonos - Architectural 6-1/2" Passive 2-Way Outdoor Speakers
I’m conflicted and I need some help, right now Best Buy has a pair of Sonance - MAG Series 2.0-Ch. Outdoor Streaming speaker and a Sonos Amp 2nd Gen. on sale for $1,000 while a pair of Sonos - Architectural 6-1/2" Passive 2-Way Outdoor Speakers are $875 and the amp another $700. Can someone explain to me the difference between the Sonance - MAG Series 2.0-Ch. Outdoor Streaming speakers and the Sonos - Architectural 6-1/2" Passive 2-Way Outdoor Speakers. Do they produce the same level of sound and clarity or is there a material difference between them.
I recently installed a new NAS on my network and in trying to add the network path in the S1 software it dont appear to want to accept it. I can add it no problem using the S2 software but not the S1. Also, I cannot seem to delete the old NAS from the S1 software. Anyone have a suggestion on what may be causing this?
Hi, I recently moved into a house with in-ceiling speakers and Zoneplayer 120 / Connect Amp connected to the speakers throughout the house, other than in the basement where there is no amp. I am using the basement room as a gym so I don’t see the need to have that room play the same music as other parts of the house.I was just going to get a used Zoneplayer 120 / Connect Amp but they still sell for $200+ CAD where I am. My questions is do you see any benefit in getting that over a generic Bluetooth amp for less than half the price. Bluetooth would be nice because I am then not limited to S1 music services (no Airplay, etc.).If I stick to similar wattage of the Zoneplayer 120 (55W per speaker), will I miss out on sound quality? Some alternative Bluetooth amps I found quickly on Amazon are: https://www.amazon.ca/dp/B06Y67PZB1/ref=emc_b_5_thttps://www.amazon.ca/dp/B076XSBCCL/ref=emc_b_5_iLook forward to hearing your views. Thanks.
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