Components and Architectural

Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

  • 3,777 Topics
  • 21,356 Replies

3777 Topics

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only_sleepingAvid Contributor I
posted in Components and Architectural

No audio from Sonos Port digital output - "PCM Zero" signal.

Hi Folks, my Sonos Port is plugged in to a Lyngdorf amplifier via digital coax and has worked fine since I set it up initially. However, I’m not hearing any sound from the Port now, and the amp says it’s receiving a “PCM Zero” signal - it was fine on Sunday but no sound from any source on via the Port now. Has an update changed something? Any help would be hugely appreciated, thanks!

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Ditte
9 hours ago
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KarimgContributor I
asked in Components and Architectural

Port digital output lacking treble

Hello,my recently acquired port seems ti be a little dull when I connect it to myself Audiolab DAC .I’m a sonos owner for more than 15 years now . I A/B compared myself old sonos connect plug in the COAX1 of my DAC and myself PORT connected to the COAX2 port.Everything is OK with te connecte but the PORT seems to be muffled. The cymbals sound level is very low compared to the connect sound. With the RCA output there is no problem. I also swapped the DAC input , same problem.The output setup of both sonos is fixed volume. Did you notices this problem and did you fixed it?Thanks. 

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K
11 hours ago
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GlidermanTrending Lyricist I
posted in Components and Architectural

Sonos Port digital output 'not valid' after update

I am using the coax digital output from a Port to drive an Arcam SA30 Amp.  Everything worked with the amp detecting a 44.1khz input.   After the firmware update today, the amp says the input is ‘Not Valid’ and nothing plays.   The analogue output from the Port still works OK.   Is this a botched upgrade?

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Ditte
12 hours ago
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ZeroContributor I
asked in Components and Architectural

Sonos One not showing in Airplay

All of a sudden, my 2 Sonos Ones are not showing up in my Airplay list.  I have not changed anything and they were working fine a couple weeks ago.  I have tried power cycling them.  I have seen this exact issue on multiple boards and the answer is always that it’s “odd”.  How can it be odd if it is obviously happening to people on a fairy consistent basis?  Sounds like a Sonos issue that should be addressed.

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K
16 hours ago
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SteveH49Contributor I
asked in Components and Architectural

Sonos Port to Denon AVR S750H - Digital Cable Question

Hi - I’ve just bought a Sonos Port to plug into my Denon AVR S750H receiver -- but I see that the Port seems to have digital cables with RCA-style plugs, and my Denon has an optical cable. Is there some sort of adapter I can purchase that allows me to go into the optical audio-in on the Denon so I don’t have to sacrifice another input? I’m not real knowledgeable about these interfaces, so I’d appreciate any recommendation you might have. Thanks!Steve H.

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S
1 day ago
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samnealsmithContributor I
asked in Components and Architectural

how to set up Sonos port with CA amp?

HelloI have recently purchased a Cambridge Audio AXA35 to go with my setup. Setup consists of:2x Sonos One SLsSonos PortSony PS-LX310BT turntable I want to play vinyl on my turntable through my Sonos speakers and be able to control the volume and settings through the Cambridge Audio AXA35. However I cannot figure out the optimum way of connecting all the various components to achieve what I want. I have the phono outputs from the turntable and an analogue RCA cable currently. I am able to get sound by connecting the turntable output to the amplifier phono inputs, with the turntable set to “Phono". And then connecting the REC out to the In ports on the Sonos Port. However even with the line out set to “fixed" in the Sonos app I can still control the volume in the app and the volume controls and settings on the amp don't do anything.I am not the most AV minded so grateful if someone could possibly advise where I'm going wrong… Thanks

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1 day ago
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NelsonmContributor I
asked in Components and Architectural

sonos amp & speakers

Hi All, can you help.am I correct in saying a 16 ohm speaker can be used on each side of the amplifier either as a pair or as a 4.for example 2 speakers on the left channel and 2 on the right channel? how ever I cant have 3 due to the imbalance in ohms being around 5 ohms? thanks 

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buzz
1 day ago
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tomp1Contributor II
asked in Components and Architectural

can i send the audio from an epson eh-tw7000 projector to a sonos beam via sonoc connect ?

If I bought an old Gen 1 sonos connect and connected to the 3.5mm audio out on my epson eh-tw7000, could I then send that audio wirelessly to a Gen 1 sonos beam?  

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T
1 day ago
Alonzo Mosley
Alonzo MosleyChromatic Producer II
asked in Components and Architectural

Sonos Connect... Won't

My Connect has been remarkably sporadic. I have updated my controllers, and then the app led me through two hardware updates. Yet the Connect drops out after a few minutes. I hit “Stop” and “Play” on the app, and we’re good again… for a few.Yes I’ve rebooted router.Yes I’ve rebooted EVERY Sonos product.It’s a Connect with a direct line-of-sight to the router. Ten feet away. In a 1300 square foot apartment. The router is eight months old. Diagnostic 1493639714

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Airgetlam
2 days ago
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looloo86Contributor I
asked in Components and Architectural

Sonos One is reported as WM:0 on the app, but is reported as Wifi 2.4 on router

I have a Beam connected to the router via ethernet and I also got 2 Ones and an Arc that is supposedly connected wirelessly via Sonosnet. The Arc and one of the Ones is being report as “Wired” on my router and that is correct. But the other One is being reported as “Wifi 2.4” and that is incorrect. I already removed the wifi credentials on the app, so I don’t how this One is connected via Wifi. And this One would often disconnect and I would get that error (RS+?) on the app.How do I finally get this Sonos One on Sonosnet? Again, it already says WM:0 on the app, but I am pretty sure it is not because it says “Wifi 2.4” on the router and also because this is the only speaker that disconnects occasionally.

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buzz
2 days ago
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fdemunckContributor II
asked in Components and Architectural

SONOS Port - how to connect HIFI Amplifier as source

Hi All,I have a SONOS port + Cambridge Audio Amplifier (Azur) that doesn’t have any digital output, only RCA’s.SONOS Port works well for:broadcasting Streaming music to Cambridge amplifier and play on my good old passive speakers connecting CD player or other sources (turntables) to SONOS Port and broadcasting on other SONOS products at homeHowever, I had hoped I could use my amplifier as a source to SONOS PORT (via the RCA Record output of the Cambridge Audio amplifier)  so that I can use my old audio sources (CD, turntables, tapes, radio, etc) and broadcast to my other SONOS products but that doesn’t seem to work.Any hint/help please?Many thanks!

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P
2 days ago
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PenneContributor I
asked in Components and Architectural

Newbie with vintage turntable

My question is what should my next purchase be to add to my system with the plan of expanding the system in the future?  Currently I have a vintage turntable with a pre amp and a Sonos Beam One. (also a TV)  I was planning on adding an AMP next .  I am thinking of adding speakers and possibly a third party sub woofer.  So my second question what speakers are going to work with the Beam One? Or do I need to upgrade the Beam?  Did I mention I’m new to all this??  Thank you  

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106rallye
2 days ago
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mercaveatContributor I
asked in Components and Architectural

Amp w. third party subwoofer: ‘Sub Audio’ control interface issue on iOS and iPadOS

Since yesterday (potentially linked to Sonos S2 15.2) the two sliders under “Sub Audio” are borked:When adjusting either “Sub Level” or “Crossover Frequency” the other slider follows and/or both sliders jump around.The issue is there on both iPhone (16.3.1) and iPad (16.4). I’ve tried restarting all components, deleting the app and reinstalling it.

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M
3 days ago
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PropchekContributor I
asked in Components and Architectural

Sonos Connect AMP - No Green Light

After factory resetting the Sonos Connect AMP, I am unable to add the device to my account.I press the play/pause button as I connect the power cord and wait 15 seconds until the lights begin flashing white and orange, but the lights never begin flashing green in order to show the reboot is complete.In addition, if I attempt to add the Sonos Connect AMP to my account while the lights are flashing orange/white I can never get past pressing the play/pause button to connect the device.Really appreciate any help on this.Thanks

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Ken_Griffiths
3 days ago
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TmanAmp21Contributor I
posted in Components and Architectural

Sonos Amp Gen1 - capable of running 4 x Monitor Audio in ceiling speakers

Hi Guys, My traditional AV Receiver has kicked the bucket so I decided to dip my toe into the world of Sonos . all new to me so apologies in advance for any dumb questions! I have purchased a second hand Amp ZP100 Gen 1 to replace the AV Receiver which currently runs 4 x Monitor audio CT180 in ceiling speakers. They are rated at 6 ohms. I wanted to connect simply connect 2 speakers to the left channel and 2 speakers to the right channel of the Sonos amp. However on reading it looks like doing this means the rating lowers to 3 Ohms which will cause issues with the sonos Amp causing it to shut down for protection.  Is my understanding correct and im better of just using 2 speakers not 4?Thanks in advance

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T
3 days ago
spyglasswoods
spyglasswoodsContributor I
asked in Components and Architectural

S2--'Fixed Volume' setting

My port is set to Family Room and will only function on ‘fixed volume’. Can’t change the volume in that room. all other rooms work fine. Tried changing to ‘variable’ but it immediately defaults back to ‘fixed volume’ on that port. Any ideas?

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Corry P
3 days ago
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ITZuriContributor I
asked in Components and Architectural

Sonos Connect (Gen 2) fail to update with error 30

I have Three Sonos connect (Gene 2) two have updated successful the remaining one fail to update hence completely fail to connect .When I upgrade it start greet but on finishing setup i get error 30. I have tried all recommendation like changing the Ethernet cable reboot router even put on the location where the working one is but to avail. Any one to advice best way to overcome this.

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Airgetlam
4 days ago
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ChipKContributor I
posted in Components and Architectural

New Build - Pre-wire and configuration suggestions

We are building a new home and are looking for pre-wire and configuration advice. The great room will have a TV in the Media Alcove and we hope to have Surround sound in that room. We also hope to have music in the dining and kitchen areas. We will also have a TV and sound in the Den.  I currently own Sonos and have had a it configured using an ARC, One (surrounds), and Sub in one zone, and a pair of Fives in the kitchen in a separate zone. This has worked nicely.  For this house we envision the following use -  1. Great Room - Surround for TV and sometimes streaming music 2. Kitchen and Dining - streaming music 3. Den - Surround for TV and sometimes streaming music 4. Outside under covered patio - streaming music Great Room - ARC and two surrounds in ceiling with AMP OR 5 speakers in ceiling configured for 5:1 with no ARC. Understand that we need an AMP for in ceiling speakers. Kitchen and Dining - 2 speakers each, or will one pair suffice for the space For Den, we intend on using exi

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C
4 days ago
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Glenns_and_RosesCollaborator II
asked in Components and Architectural

How do I remove a Boost? (Network is fine, Boost still showing in app)

I have various Sonos equipment setup in eight rooms in my home and have been using it with a Boost and Amp wired (SonosNet) for a few years.  It’s good 99% of the time, but when I try to group more than 5 rooms I get a lot of drop-outs.  I have a great Eero mesh system in my home and since the new Era speakers don’t support SonosNet I thought -- why not try it without SonosNet?I used the Sonos App (S2) to add a trusted network, and that process prompted me to unplug the network cable from the Amp.  Eventually I got everything switched over to WiFi -- not as smooth as I had hoped, but it got done.  I powered down the Boost (completely disconnected and unplugged) and everything is working great -- better than before, I can group all of my rooms with no drop-outs, it’s more responsive, etc.  However...in in the Sonos App I still see the Boost!  On the Systems “tab” is shows it with the dreaded “blue dot” / Updating message.  In Settings it also shows that, and when I do “About My System”

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G
5 days ago
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mitch672Contributor I
posted in Components and Architectural

Sonos ZP100 dismantle and possible repair guide (updated)

Part #’s used for repair, updating the 8 year old thread with the same nameMy ancient ZP100 no longer powered up, I found the great guide here by berrisford5, but some details where missing. The (2) fuses where blown, I bought them on Amazon, they are Slow-Blow 4A 250VAmazon Description: uxcell 20Pcs DIP Mounted Miniature Cylinder Slow Blow Micro Fuse T4A 4A 250V Red - They are $8.49 for 20 The TVS Diode (connects directly after transformer on power supply PCB) was also shorted, in the old thread it’s refered to as “CA48”, I found this TVS Diode on DigiKey, part # for it is “SMCJ48CA”, they are .65 each, bought 5, the shipping cost more..   awaiting the TVS diode to finish the repair. Hope this helps anyone with an ancient 2006 ZP100 Mitch

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Corry P
5 days ago
R
rosshenningContributor I
asked in Components and Architectural

Unit listed as Modern product, but won't upgrade

I have one sonos connect unit that is listed online in my Sonos account as being a “Modern” device and capable of S2.  However, when I factory reset it and try to add it to my S2 system, the light flashes red and the app reports it as unable to upgrade to S2.  Any ideas what’s going on? Thanks

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Corry P
5 days ago
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paulC_Contributor I
asked in Components and Architectural

Connect Amp flashing white light

Hi - my sonos connect amp has been working fine but is no longer responding or showing in my system. It has a flashing white light and when I connected it to Ethernet has a green light and a similarly flashing amber light on the Ethernet port. I have tried the troubleshooter a few times and then tried a factory reset, but it just goes back to flashing white. I don’t appear to have any other options available?

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P
6 days ago
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MichaelJBContributor I
posted in Components and Architectural

Sonos one speakers wouild not connect to new Netgear Nighthawk router

In hopes of saving someone hours of their time - got 2 new routers this weekend.  The router supplied by Spectrum is called Sagecom.  Everything at home connected to it except my paired sonos one speakers.  It turns out that Sagecom broadcasts 2.4 ghz and 5 ghz but you cannot select one or the other.  Apparently Sonos one speakers need 2.4 ghz and therefore this router is not compatible. I bought a Netgear Nighthawk AX2400 (RAX30) router to replace the Sagecom.  Still couldn’t get the sonos app to connect to the wifi.  Spent 1.5 hrs on phone with Spectrum’s technical support and made many changes to router’s settings (unclick AX functionality, select 2.4 ghz, select channel 11 instead of auto, security encryption change, others).  However, nothing changed. I did a factory settings reset on the 2 sonos one speakers and then returned to sonos app and created a new system and location.  It found the speakers and then  sonos was able to log on to the new wifi SSID.  What an ordeal!  I don’

2
buzz
6 days ago
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busejContributor I
asked in Components and Architectural

Sonos Onkyo

I just bought the Onkyo nr-tx696 because of its work with sonos integration. I set it all up and it turns on and I can adjust volume using Sonos. The problem I am having is that I cant get it to go into standby after I stop playing music. I have tried multiple settings and my understanding is that the receiver is supposed to recognize after 20 mins of no signal and go into standby, however its not doing it. Anyone have any suggestions?

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AndyN
6 days ago
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kituContributor I
posted in Components and Architectural

sonos port

I need help to connect my sonos port to my denon amp with RCA cable to play FM from my amp I am not possible to do it need any one who can help

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B
6 days ago

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