Components and Architectural

Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

  • 3,757 Topics
  • 21,246 Replies

3757 Topics

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rosshenningContributor I
asked in Components and Architectural

Unit listed as Modern product, but won't upgrade

I have one sonos connect unit that is listed online in my Sonos account as being a “Modern” device and capable of S2.  However, when I factory reset it and try to add it to my S2 system, the light flashes red and the app reports it as unable to upgrade to S2.  Any ideas what’s going on? Thanks

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buzz
10 hours ago
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MadraruaContributor I
asked in Components and Architectural

Wiring set up for electrician

Hi there, could someone please tell me if there are any diagrams available for explaining to my electrician how to wire a series of sonos amps to in ceiling speakers. He was talking about wiring them in series and I dont believe that that is the correct method. Also I have plans to put a speaker in an ensuite and adjacent walk in wardroom. My plan was to use 2 individual steroe speakers wired back to one amp ie as one zone. should I run 2 wires for left and right from the amp to each speaker?Thanks.

3
buzz
13 hours ago
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NanaJulesContributor I
asked in Components and Architectural

Trying create Spotify Playlist that includes tracks from my computer on Gen1 Amp

Hi, I’m wanting to create a few party playlists that will include both Spotify tracks and tracks that I have on my Mac. However when I add the tracks to the Your Library section of Spotify and try to play them, they are greyed out.I have tried playing through Spotify and selecting my Sonos Room and get “track can’t be played at this time” and also tried playing through Sonos App and selecting Your Library, then the playlist - but any tracks that are computer based are greyed out.My question is, if I were to upgrade to the new Gen 2 Connect Amp would this issue be solved?Thanks!

8
N
16 hours ago
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PenneContributor I
asked in Components and Architectural

Newbie with vintage turntable

My question is what should my next purchase be to add to my system with the plan of expanding the system in the future?  Currently I have a vintage turntable with a pre amp and a Sonos Beam One. (also a TV)  I was planning on adding an AMP next .  I am thinking of adding speakers and possibly a third party sub woofer.  So my second question what speakers are going to work with the Beam One? Or do I need to upgrade the Beam?  Did I mention I’m new to all this??  Thank you  

7
Airgetlam
2 days ago
spyglasswoods
spyglasswoodsContributor I
asked in Components and Architectural

S2--'Fixed Volume' setting

My port is set to Family Room and will only function on ‘fixed volume’. Can’t change the volume in that room. all other rooms work fine. Tried changing to ‘variable’ but it immediately defaults back to ‘fixed volume’ on that port. Any ideas?

1
Corry P
3 days ago
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Louby0889Contributor I
asked in Components and Architectural

PlayBase wifi stopped working

Unable to connect my PlayBase to wifi working fine on Ethernet Tried extensive troubleshooting and factory resets to no avail diagnostics report submitted 366592743

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Stanley_4
3 days ago
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RozgiContributor I
posted in Components and Architectural

Sonosnet vs (Aruba) Wifi

I have Sonos system with fairly old (S1) components (ZPs, Play5s). It was working quite well with the legacy Sonosnet. I have had a proper Aruba network installed (instant Access Points not the Instant On, with Instant OS 8.6.15) to provide full coverage in the (fairly large full of reinforced concrete) house. So that I have proper WiFi access now (measured, calibrated, etc) stable 2.4 and 5 GHz reception all across. I decided to switch the Sonos system to WiFi mode. I am experiencing quite a few issues:  * Stability of controllers is very poor now (dropping, not connecting without restart, etc) * Some device refuses to connect simply (got IP, but does not start broadcasting advertising itself, hence the other boxes and the controllers cannot see it) * Spotify no longer able to stream from the app to the Sonos system directly (you need to search start on the Sonos controller) Should I  accept the advice of support that (at least with these old boxes) the Sonosnet is far more reliable t

8
R
4 days ago
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holsenAvid Contributor I
posted in Components and Architectural

Dual Input to Port

Is there a way to run 2 line in RCA inputs into one Port?I currently have a Connect which I use to to feed into my audio system in the living room.  I’ve got multiple devices connected to my B&O amp through an Inday Toslink / Coax switch.  It all works fine but it leaves my TV out of the Sonos EcoSystem.The Chain looks like this:BT DAC Receiver > Connect > Inday Switch ch 1 > DAC > B&O   This covers all the music and streaming I need then I can group the 5 other zones   With this set up, TV is out of the MIX and I dont need a sound bar   TV > Inday ch 2 > DAC > B&O This works for TV sound in living room but I cant stream it to the other ZonesSo here’s the question  I just ordered 2 Ports.  One to replace the connect and the other to feed the TV into that would then go to Inday Switch channel 3 over the DAC and B&O  in this way I could group the TV port into the other zones when wanted.So my ultimate question is this the best way to go or could I som

5
H
4 days ago
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AbiedjContributor I
asked in Components and Architectural

full volume distortion from line in source

Several times now I’ve woken up in the middle of the night or other times to hear a full volume hum/distortion “playing” on a room on my system. I’ve at least figured out that when it happens I have to open the Sonos app and press “stop” for which it does stop.  It thinks it’s playing something from the line in source but it’s not, it’s simply distortion.  I don’t even have anything hooked up to that source except for a portal to plug in DJ mixer once in a while.  .  This is terrible.  Any suggestions??

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A
4 days ago
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Baileybales342Contributor I
asked in Components and Architectural

In ceiling speaker set up on S1

I am looking to set up in ceiling speakers in my bathroom.  My current set up is on the old S1 system and I can’t/don’t want to upgrade.  Is it possible to use connectamp gen1 and any ceiling speakers (not sonance).  I understand I will need to power the amp and wire it to the speakers- is that all I need to do?  Any in ceiling speaker recommendations also appreciated.  Thank you.

4
106rallye
5 days ago
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NoeliemacContributor I
posted in Components and Architectural

blown resistor/ diode?

Hi I have a Sonos s16 amp (2018) squirrel blew transformer (yeah would you believe it) hence power surge poping my amp. traced it back to L1 resistor/ diode on main board. can someone help me with what should I replace it with. Kind Regards Noel 

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B
5 days ago
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Paul_141Contributor I
asked in Components and Architectural

Sonos Port not going into Mono Mode

I have a Sonos Port and when I try to put it in Mono mode is goes for a very quick second and then goes back to stereo.  Anyone know how to fix this?  Music is playing when I try this if that matters.

1
Airgetlam
6 days ago
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Steph17Contributor I
asked in Components and Architectural

Using Sonos Connect digital output in a DAC amp

Using Sonos Connect as a streamer (digital output) in a DAC amp, why can't I play 96 khz files ?My DAC can easily convert this file format but Sonos Controller tells me it’s not possible ….

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jgatie
6 days ago
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FRANKANTHONYContributor I
posted in Components and Architectural

No longer able to update music library on Sonos App or Desktop Controller

I only recently and reluctantly updated my Sonos component system to S2 which required purchasing a new Sonos Amp and replacing a Sonos-Connect.  I am now no longer able to update my Sonos music library with the Sonos app or Desktop controller.  Since 2006, my music library has been stored in a share file on a Buffalo Linkstation NAS drive which I last replaced a couple of years ago.  A senior Sonos advisor tried to help me with this problem and we checked the path designation and the NAS drive settings including SMB protocol, none of which were changed from the time I updated from S! to S2.  The senior Sonos advisor was unable to repair the issue and more concerning was that he was not aware of this issue.  The only workaround he explored with me was adding my backup Buffalo Linkstation folder to the music library setting and then deleting my regular NAS drive and then replacing it after which we deleted the backup.  Combined with my new iMac Ventura OS not being able to update deskto

3
buzz
7 days ago
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rahulsContributor I
asked in Components and Architectural

In-Wall Prewired Speaker Set up with Sonos

Hi, I have 3 different areas with in-wall prewired speakers in my home, with the cables running bundled (but seperated) individually to one location in the basement Outdoor living space with 2 speakers (TV outside as well) Family room with 5 in-wall ceiling speakers (TV mounted in front) Basement with 5 wired speakers My questions is how and with what equipment would I use to utilize these speakers for the respected TVs (to output sound) and to use for music. I will also note their are Ethernet Cat6 cables run to the same locations behind all TVs (at wall plate behind the TVs) The media company for the builder said to use Sonos, but how would I go about using this (so that there is no lag in the audio from the TV). Would I use just Sonos or use it with existing amplifier?Do I need seperate amplifiers for each set of speaker? Really look forward to any help! Thank you.

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Corry P
7 days ago
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Pete BGContributor I
posted in Components and Architectural

S1 Bridge

Hi folks,My S1 bridge has completely packed in. No lights or any signs of life. I've checked all the obvious but to no avail. Any feedback would be brilliant. Thank you all.

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controlav
7 days ago
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wobblewooContributor I
posted in Components and Architectural

Adding a Sub

Hello all.I have a Sonos ZP120 which works under the Sonos 1 app just fine, i can't find any info about Sonos discontinuing either, just they say they've discontinue support for ZP120.On the topic of this amp, i have B&W 607s running through it (sitting on a shelf) and want to improve the low end. I was about to invest in some Atacama Moseco 7 stands (£140) and a REL Tzero MKIII (£370) and it occurred to me maybe i should put that money (£510) towards floor standers or something else (Id probably get £200 for the 607s)I like the Sonos 'system' and the family can all choose music to play from their phones.

7
K
8 days ago
J
JoeAcunzoContributor I
posted in Components and Architectural

Subwoofer Suddenly Losing Connection to Amp

For 2.5 years, my Sonos subwoofer has worked flawlessly.  In the past month, every few days it loses the connection to my Sonos Amp.  The mobile app shows "Updating" for days next to the Sub, and shows "Unused", meaning not connected to the Amp any longer.  The only way to restore it is to do a factory reset on the Sub and add it again to the Amp.Nothing has changed with my hardware setup -- Amp with Sub, Netgear Nighthawk 7000 router with Netgear Nighthawk EX7000 extender which the Amp and Sub are connected to.  I have not moved any devices (amp, sub, router, extender).  I have not updated software on any devices, though the Amp and/or Sub may have been automatically updated, don't know.I have spoken twice with Sono's tech support, and they just have me do the factory reset.  During the call with the second tech, she had me move the Sub closer to the Amp and turn off the Netgear extender.  Of course, it works, but that's most likely due to the factory reset.  Again, everything was wor

3
Airgetlam
8 days ago
D
D1m3b4gContributor I
posted in Components and Architectural

Sonos no longer works if I block their metric tracking DNS

I could use some clarity on what Sonos are doing in regard to gathering metrics and stats on what I use my system for.Firstly my problem - For some weird reason my Spotify account became completely unlinked from Sonos so nothing would play through my speakers. I went into the app and re-added the account but still, nothing would play.The symptoms are the Spotify system would sit on “connecting” when I asked it to play through the SONOS, eventually timing out, or, the SONOS app would attempt to play a song and throw an error about the connection to Spotify being “lost”.I run a “PiHole” DNS sinkhole on my home network to prevent unncessicary connections from my IoT devices “phoning home” to send my usage data to various providers (Samsung, Philips Hue, Amazon, Sonos etc).I have not been prompted, asked, warned or given any consent for this data to be collected, gathered or sent back to any vendor simply to be able to use their products. Fairly sure there are opt-in laws in Europe about t

14
D
9 days ago
1
1882n17Contributor I
asked in Components and Architectural

Using a Gen 1 Connect

Hi all, I suspect I already know the answer to my query but hoping I missed something and I can salvage my existing system and use my turntable.Current list of products: Connect (Gen 1), Play:1s, One (Gen 1), Sub (Gen 2) and Playbar (Gen ?).Is there any way to use any of the aforementioned speakers with my Connect on either controller? Can I downgrade any of my speakers to make something work or do I need to find a Gen 2 Connect?

1
1
9 days ago
R
robbgContributor I
asked in Components and Architectural

Poor sound quality using Port and ProJect T1 Turntable

I have my Line-in source level set to 4 and I’m using a Pro-Ject T1 turntable with the Sonos Port, playing through a Sonos Beam and a Sonos One. I have the built-in preamp on my T1 set to Line so the sound is reasonably amplified, but the sound is staticky with almost zero low-end, it sounds very thin. Seems obvious that I’m doing something wrong here but i can’t figure out what. Any help would be much apprecated!

2
R
9 days ago
D
Deepak_1Contributor I
posted in Components and Architectural

Sonos Port low volume

I have a Audio Technica LP60XBK turntable that is connected to Sonos Port. The pre-amplifier switch is set to LINE on the turntable. When I play a vinyl on the turntable, the sound output on my Sonos ARC, with sub and two play one's are too low. In the Sonos app, I did try setting the "Source Level" under Sonos port settings from all the way from Level 1 to Level 10. Level 1, basically nothing can be heard and Level 10 is as though set on low volume.Do not know what else to check and if there is an issue with port or turntable.Any help would be appreciated!

13
Corry P
10 days ago
Z
ZGUCCContributor I
posted in Components and Architectural

Sonos AMP Sounds underwater connected to floor standing speakers only.

Using brand new latest sold 2023 SONOS AMP connected via Ethernet to Router(excellent speed connection).Using 12 Guage speaker wire for connection from SONOS AMP to passive floor standing speakers.Speakers = PSB Image 4T - Left and Right only speakers.Speaker Specs:Floorstanding, video-shielded, biwirable, front-ported loudspeaker. Drive-units: 1" aluminum-dome, ferrofluid-cooled tweeter, two reflex-loaded 5.25" polypropylene-cone woofers with rubber surrounds. Crossover frequencies: 500Hz, 2.2kHz. Frequency response: 38Hz-21kHz ±3dB. Sensitivity (anechoic): 89dB/2.83V/m. Nominal impedance: 6 ohms (minimum 4 ohms). Recommended power: 10-150W Sonos Setup = Stereo 2 channel soundPROBLEM:Using Spotify to play music. Spotify account has highest quality download subscription service (Not standard)All connections triple verified. Speakers sound FLAT with very little dynamic range.Sound like I am listening underwater.Used S2 app to change EQ settings and little improvement noticed.I have just

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Belly M
10 days ago
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tvdinners2nightContributor II
asked in Components and Architectural

Best wireless network for Sonos Port

I have two new Sonos Ports that are connected to my receiver. It needs to connect to a wireless network since I don’t Ethernet availability. Can the Sonos Ports connect to a wireless network that supports both 5Ghz and 2.4Ghz or should it connect only to a 2.4Ghz wireless network? 

4
T
10 days ago
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billqContributor I
asked in Components and Architectural

4yr old Connect amp failing?

Hi, I have a connect:amp, and a bunch of ones and play3s.  The amp is 4 years old, and recently started losing connection. I've followed the instructions and it reconnects.  My google wifi shows 'great connection' to the amp.  Is the amp starting to fail, or is this a software issue? is there anything I can check?  the play3s are on the same access point, but a little closer (none are more than ~30 feet), and haven't had the problem. Thanks

2
buzz
10 days ago

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