Components and Architectural
Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.
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Hi, I’ve got a number of Sonos products which generally work ok and can usually solve any problems that arise but I’ve got one now that has me beaten.I’m trying to play BBC radio stations on my Play 3 speaker. It shows up on the system list OK and will happily play TuneIn stations but when I try BBC stations I get the message “Unable to play the selected item”.My other speakers ( Play 1, Amp and Arc) all play the BBC stations ok, it’s just the Play 3 that wont.The only thing I can think of is that the Play 3 has been disconnected for about a year and has only just been switched on again. I updated the software on it and have tried turning it off and on a few times. Not sure why this would be an issue but it’s the only thing that’s “different” about this speaker.Any ideas?Thanks
Feature requests: Sonos Amp should allow power saving to be disabled, and should wake up when TV is turned on
The Sonos Amp goes into ‘idle’ mode when it doesn’t detect an audio signal for more than 3 minutes. It’s a shame that the Amp doesn’t automatically wake up from idle mode when the TV it’s connected to is turned on. Every time I switch the TV on, and begin playing content, I miss the first 3 seconds of audio as I wait for the Amp to wake up. Every other audio receiver I’ve used has been able to turn itself on when the TV is turned on, using HDMI CEC control. Could this not be implemented in the Amp? This problem also occurs when you pause whatever content you’re watching for more than 3 minutes - the Amp goes to idle mode, and then you miss the first 3 seconds of audio when you begin playing again. Could idle mode not be disabled when the connected TV is powered on?
A year ago playing Spotify stopped playing on my Sonos system consistently, but without warning after a few songs. After trying everything that was advised on the boards at that time I discontinued using Spotify because Apple and Amazon and other sources never quit playing.A year later, I attempted to play recommended Spotify music and it says is playing after only a few songs. I am surprised the issue has not been resolved after two years on these boards. Any advice other than rebooting system, upgrading Wi-Fi, updating system, etc. because I have done all of those things, and Spotify continues to be a problem on the Sonos only.
Simple enough question but I can’t find the answer in other threads. I just purchased a Sonos Amp with the intention of running two sets of speakers in different rooms. When speaking with the sales people, somehow this intention was lost. The sales folks say I can run the two pairs of speakers into the same banana plugs to drive both sets. However, they noted to check impedance of the speakers. One set is 8 ohms and the other 6 ohms. Is it safe to run these two sets of speakers on the Amp?
Hi,I’m having issues with my sonossystem for the past 3 years. Me and the support team really tried everything with my managed switches and al speakers are wired (6 of them) but we couldn’t solve it.To try something diferent, I bought a Sonos Boost yesterday and unpluged all the wired speakers. But all my speakers are still connecting to the wifi, instead of the boost. How can I force my speakers to connect to the boost?Thanks in advance!Thomas
Hi All , My QNAP just updated and broke Sonos …. Turns out the Update changes SMB settings in QNAP to Minimum SMB2 Solution…. >Control Panel > Network & File Services > win/Mac/NFS/WebDAV > Advanced Options .. change lowest SMB version to SMB 1 … click apply … hope this helps someone else
Hi I have been a Sonos user for many years and had my existing core system in place for 9 years. Part of this system is a Connect that I use the line-out from to feed into another system. This has always worked fine, but since the recent S1 app update, the volume of the line-out has dropped to virtually nothing. It has always been set to “Fixed” and operated perfectly.Now in the second system even with the volume in the second system set to max it is barely audible. The only change is the App.Ive connect a second device to the Line-OUT and this too has very low volume, so its not the secondary equipment. I have to say over the years I have become more and more frustrated with the Sonos updates and the delays in the various fixes that these usually cause. You have pushed me into the S1 sub culture now - how long is this going to resolve ? The Sonos products consist of this connect, 4 connect:amps, a Play:1 and a ONE.The external device is an old Living Control (that to be honest
I have just purchased two Boosts to use with two existing Sonos systems, both of which have some S1 only products and so require the S1 app to be used. I read on the website that the Boost can be used with the S1 app, but when I try to set up the Boost it says it is only compatible with the S2 app. Can someone advise me please? Thanks for any help!
Last Christmas I purchased a Sonos AMP in order to connect a CD player to my Sonos speakers. I researched CD players but never purchased one. I am now ready to purchase a CD player and all the articles I am finding are outdated and the links are to CD players that are no longer in stock or available.What is the best and easiest CD player that I can purchase to connect to my Sonos AMP in order to play CD’s?
I’ve been trying to find the WiFi specs of Sonos products to little success. Basically my question is this: Say I have a system with a Sonos Arc, Amp, and Port. I have the option to hardwire ONE of these devices to provide SonosNet to the other two. Which would provide the most reliable connection? (disregarding physical proximity). Which has the better antennas? Thanks!
Hello,I recently installed a Sonos Port to an Amp to control my speakers out by my pool. I can play music via SiriusXM on my ipad so long as I am connected to my wifi network. There is the issue. I was thinking that playing music and accessing the system via the sonos app would work remotely being the port is linked to my wifi network. Is that not how it works? Do you have to be on the wifi network to be able to start playing music? I wanted to be able to turn the speakers on for someone even if I wasn’t home. Thanks!
I recently installed a Sonos Arc + Sub + Amp → 2x Sonance Architectural in-wall speakers for my rears.The technicians needed to plug the Arc in the eArc port of my TV, ethernet from the Arc to my Amp, and ethernet from my Amp to my router for setup. They said that this is now necessary for new Amps only, and that older same model Amps could connect wirelessly for this type of setup without ethernet.It’s not an issue for me now, but could be if I decide to move my router elsewhere, and not run ethernet cabling throughout my house.My question is: why do new Amps have this ethernet connectivity limitation while older models of the same device do not?
My issue is that I randomly get playback drop outs and the error log says ‘Unable to connect to Sonos product.’ The playback usually comes back and the next song in the playlist plays.It’s been doing it to me for a lover a year and it just did it again to me tonight.I’m currently running the following:Sonos OS: S1Version: 11.6.1 (build 571334140)Hardware Version: 126.96.36.199-2.0I’ve seen instances of this query before and the replies have always been centered around Wi-Fi. I’m not convinced as I get the same problems and I’m not running any Wi-Fi for my Sonos, which uses ZP90’s into Hi-Fi units.I am using a wired network of Netgear Pro Gig switches, Cat5 cabling and the NAS is a Dell 720 server (running Debian Linux 10.x) which it’s absolutely rock solid for everything else on my network.Note: I’m a network/computer professional with 30+ years in the game.
Hello,I am having an issue playing Spotify through my Sonos app. I keep getting an error message saying "Unable to play (song) the connection to Spotify was lost." After spending some time searching for a solution online, it became apparent that this is a widespread problem with no definitive solution. Nevertheless, I am determined to find an answer.Additional information:• Diagnostic: 2024196285• Internet connection is stable.• Issue just occured today during playback. Sonos system was installed a few weeks ago, and everything was working fine until today.• Spotify app works fine by itself, and I can play Sonos Radio through the speakers. The issue only seems to be when I try to play Spotify through Sonos.• I have tried powering the Sonos amps off and on. No fix.• I have removed my Spotify account in the Sonos app, and then reconnected it. No fix.• I have tried clearing my queue in the Sonos app. No fix.• I checked for updates on both apps after the problem occured. No update for Spot
Can anyone suggest a few routers for Sonos surround sound ( arc, base, and 2 1s) upstairs sonos 2 Roams and a Move that are taken outside for parties, ethernet, and gaming? I tried buying a mesh network last year and had to return it as it did not work. The Verizon router I currently have is just not hacking it. I pay for 1 gig and I am pretty sure that my router is holding me back. I am hoping to take advantage of some Cyber Monday deals.
Good day allI am desperate for some help with my Sonos system; it has never been reliable, and my efforts to sort it just seem to make it worse and worse.My setup:Sky Broadband through a TP Link Archer VR2100 routerSonos BoostGF:Beam, Sub and Two Play:1’s in Living Room. The Beam is plugged into ethernet.Playbar, Sub and two Play:3 in Games RoomSonos One/Sonos One SL pairing in Dining RoomSonos One/Sonos One SL pairing in KitchenFirst:Play:1 in daughter’s bedroomTwo Play:1 in Master BedroomPlay:1 in StudyI have made permanent IP addresses for all the Sonos stuff in the router.After much cocking about this weekend I have finally seemed to get everything running on the Boost (I got this about a month ago in the hope it would solve the endless drop-out and play errors, and it’s only today I managed to get everything connected to it at once) so all are on WM: 0. I just tried playing through all speakers and it worked! Brilliant, sorted, I thought. Forty minutes later the whole system w
After four years of perfection, one of my Connect (GEN2) started lagging behind all the other Sonos speakers. Happens regardless of the source (TV, PC, Sonos App using Spotify, etc.). Have always used Sonos Net. Unplugged the Connect, waited 10 minutes, plugged it back in and made no difference. Tried the same with the Sonos Boost (ethernet connected to the router), then the router itself, and still the same lag only in the two B&O towers connected to the Connect (GEN2). The other Connect (GEN2) still in perfect sync (also connected to two B&O towers). The only difference between the two is the one out of sync has Hardware Version 188.8.131.52-1.1 and the other is 184.108.40.206-1.1. I’ve also tried changing wireless channels, to no avail. I have the app on three phones and a PC, all using version 14.18. Any ideas?
I have had my Sonos system up and running with no trouble for 3 years or so. My system consists of 4 Play 1 speakers, a single One speaker, 2 Connects with a Sonance amp driving in ceiling speakers throughout the house and one Connect through a Denon receiver driving my television room. All of a sudden then Play 1/ One speaker are not even close to in sync with the Connects. The One speaker required an update which I did and the problem seemed solved. Today I tried to play music and it is all out of sync again. Anyone have any thoughts on how to solve this? I checked for other updates and everything is fine. I pretty much only ever stream iTunes music through them.
So I’ve had a Gen 1 Connect:Amp from new for years, but I’ve never connected any speakers (because reasons). Just got a new house with speakers in the ceiling, so wired them up to the amp.And nothing, really. At max volume I can just about hear the speakers.I don’t have a ladder yet so haven’t checked out the speakers themselves (impedance, make etc) , but I’m assuming this isn’t normal?There doesn’t seem to be any hard-wired volume control that might affect it.
I set up new S1 system with a ZP90 that I had at my lake cabin. The controller gives the message “Bridge needs an update”. When I attempt to update, it fails immediately. I will add that the controller says (unused) next to it on the app. However, my system is basically functioning from the mobile apps. It will not function from the PC app. I cannot use the bridge to add a product. I have to connect another component to the router to add to the system. I also am unable to register any products as long as the bridge requires an update. How can I get the bridge to update so I can get full system functionality?Bridge ZP90 Sonos One (Gen2)
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