Components and Architectural
Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.
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I have 4 conect 2 amps. 3 of these always connect to my network when using the Sonos android app. However the fourth connects app won't connect and I have to switch that amp off and and on and then it connects ok.I have spoken to Sonos and they seem to suggest that the cache or memory on that amp is full and apparently there is no way to clear it. The system is only 4 years old and hasn't been used that much. Sonos just say it's tough and I can buy a new amp and they will give me say 30% discount. Anyone got a suggestion to sort this? Otherwise these apps aren't worth having! Poor quality.
I have an s1 system with two connect amps. I just purchased a move 2. My understanding is that I need to remove the s1 devices first, using the s1 app. Support docs say to go to settings - system tools - remove products. This option does not exist on either my android or iPad s1 apps. When I open the Sonos app (the newer one) I get stuck in an endless loop of trying to connect to my s1 products.Any ideas on what to do?edit: sorry, I just read that I need to factory reset the s1 products.
Hi I have 4 Connect Amps that have been working fine for some years but just recently they are dropping the Audio for a few seconds which is very annoying. I have spoken to Sonos Support on a few occasions and done everything they have suggested to fix this which they say is WiFi Interference such as switching channels etc but still have problems. This happens on any music source but I have noticed when the speakers go silent the sound levels are still going up and down on the app as if its playing the audio in other words not muted, not sure if this helps identify the problem. I am getting to the point now where soon these will be removed as they just aren't worth the hassle. I have seen a few threads where people have had the same problem but the only answers I have seen are contact Sonos Support.Has anyone had this problem and got a viable solution??????Some posts suggest an issue with S2 being introduced so does anyone know if this is a problem??
My husband recently purchased a Sonos system -- ARC, sub Gen 3 and Era 300 speakers. He has an old turntable that he wants to connect to it and I would like to get him the equipment needed to do so for Christmas, but i have no idea what is needed.The turntable is a Technics SL-1200MK2. I think a preamp is needed? Anything else? What preamp would you recommend?
Hello, I have multiple Sonos SL speakers and a Sonos Five speaker (All hardwired). I am experiencing them falling offline randomly when listening to Spotify Premium. I notice the speaker will no longer show in the “Connect to device” list. I then reboot and the speaker shows up again. Any ideas? Please note I have replaced the router and switch with no change. Thank you in advance for any pointers.
Hi all,I feel like I am going crazy so I am reaching out for some help from kind internet strangers.I recently purchased an Era 300 which I have been using to play records via bluetooth. This has been a pretty flawless experience so I decided to get a small bluetooth cd player as well. However, after trying three separate cd players I have had zero luck getting the 300 to play music from them. Each device will successfully connect and show up in the sonos app as connected under the bluetooth menu, but once they connect no music actually plays. All three CD players work with other smaller bluetooth speakers I have lying around the house so I don't think they are the issue. I know the bluetooth on the 300 works because of my record player, but there seems to be a specific issue of playing CDs over bluetooth and I am not smart enough to figure out the issue.Is this an issue anyone else has heard about? Am I missing something obvious? Any insight would be greatly appreciated.
I have three Sonos speakers (two Play: 1 and one Play: 3). Yesterday I bought the Pro-Ject E1-BT turntable (bluetooth).If I wanted to listen the music of my new turntable on my Sonos speakers, I would have to buy the basic Sonos Connect or the amplified model (Sonos Connect Amp)? Thank you,Andrea
How do I know if my Mini Sub is working? The white light is on and I think I have carried out the connection but on checking whether I have connected I get the message on the App that the sub is not detected. I have Wi Fi and the Sub has power. On the app the sub has a red dot and the words 'not registered' beside it. Any advice?
I just set up my Sonos system and I am not sure if the following is correct: it is **not** possible to send output from any Android app to Sonos app to have it outputed through the Sonos speaker?Take the YouTube app (not YouTube music)as an example. Is my understanding correct that it is not possible to use the app and listen to it's content on the Sonos speakers (at least not out of the box)? If it is correct am I the only one thinking this is somewhat fraud? There are endless apps which have audio output and Sonos decides that only a few dozens are worth being used (as they are supported as services in the app)?
I am trying to setup my Theater room where my 98% of usage will be of watching movies and rather than going with a traditional setup wondering if i could do away with Sonos Arch + Sub + anything else (I am looking for surround sound more than Atmos) as most of the streaming services only support surround sound for now.Planning to setup a Screen size of 135 - 150 in Projector screen Will I need a AC Receiver If i have to use a sonos with a Epson 3800/4400/5050B ?My room is going to be a closed room with dimensions 14 x 19 x 11.Will Sonos Arc and Sub version 3 work with this size of a room ?
Hi I have a pair of Sonos Era 100 and a pair of Sonos Era 300 speakers.Both pairs are used to play records via Bluetooth to my Sony Bluetooth turntable.Since upgrading to version 15.10, both of my speaker sets are able to pair up to my Bluetooth turntable, but I am getting no sound.I have unpaired and re-paired both sets several times, but to no avail.I am able to pair up my phone to them over Bluetooth and play music no problem.Anyone else got the same issue?Can anyone suggest anything?Kind RegardsMartin
Hi,I have a Beam 2 soundbar connected to my TV via HDMI eARC and Symfonisk surround speakers. I also have a classic 2.1 setup with a Marantz PM7000N receiver in the same room. I would like to connect these two systems so that they play simultaneously (music streaming, TV playback) and can be controlled simultaneously, e.g. using the TV remote control.Will this allow me to Sonos Port the device without delay using grouping and how would the grouping behave when playing Dolby Atmos? I am mainly interested in supporting the bass component during playback, which is missing in the Sonos system.
Hi,I have a Gen 2 Beam, a Mini Sub and two rear Era 100’s, is it possible to add a further two Era 100’s as front right and left speakers? The TV and the Beam are off centre in my room, I’m thinking that two front speakers would enable me to balance the front sound with the Beam acting as a centre speaker (I previously had a non-Sonos setup which did this).
Hi Sonos, i have spent a fruitless few hours trying to get my system not work. Despite little hiccups with previous app updates I have generally been able to get it working. Now however, I am just sooooo annoyed and frustrated by trying to connect my well placed existing system. All the trouble shooting suggestions require massive disruptions to the WiFi in my house or unplugging each device and starting them individually, only to find they connect for a millisecond and then disappear and say the product was not found. I have sent diagnostic reports, but all it will say is nothing is found. i had a great system and well connected to my WiFi, only to have an obsolete system working perfectly for a number of years. Now I am just deflated and disappointed as I contemplate buying a new system I can afford! Thanks for not showing any loyalty to your customers or systems.
So we have a number of Sonos boxes; a couple of S2 Connect:Amps and Connects, play:1s and now a Beam & Mini Sub.Everything was pretty stable until the summer, when the amps started glitching. Some days fine, sometimes all over the place. I am not sure what suddenly made these unstable - a random software update on Sonos or the wifi router, or the amps getting too hot in the cupboard they are in. (Could this make this happen?). They sit next to each other on a shelf feeding remote ceiling speakers.The other boxes work fine.I have tried all sorts of things; moving wireless router away, restarting everything, resetting, wriing differently.We have a TP-Link X20 mesh router of 3 boxes (one of which is (was) near the amps. The amps are wired to a Netgear unmanaged switch. The amps are wired to the switch. (I read that mesh networks could impact performance - but it all worked fine for about 2 years.)They do the same thing, whether using Sonosnet, or the wifi network, whether st
Hey gang,We have a SONOS ARC and SUB and it sounds amazing. Have some questions about how to integrate this for ATMOS with some architectural speakers? Like - how many AMPS will we need? And will this all work haha? Here’s our setup and question/situation laid out in more detail, haha: The house we bought/renovated came with 4 built in wall speakers perfectly placed for surround sound - 2 in the front, on either side of the TV (and about 10 feet apart, 2 feet above ear level, per Dolby). And 2 in the back - about 10 feet behind us, at ear level. Honestly, all pretty close to spec with what Dolby recommends when you go on their site. So that’s all good. On Black Friday, I found 4 SONOS in-wall speakers to replace these - as the ones we had are third party, and I know Truplay won’t work unless you use the SONANCE, yeah? So we’re going to get these installed. So that’s the first question - to have these work with the ARC and SUB, do we need one AMP or two AMPs? Ive seen several posts in t
I have Play 3 (x2) and Play 1 working just fine. They access Synology NAS for my music folder. I added a Connect:Amp (ZP120) which feeds 2 outdoor speakers, but it’s access to the music folder is denied. Radio and Spotify work fine, just access to the NAS folders is the problem.I have rebooted the NAS (I have SMB1 and NTLMv1 checked), removed and readded the path to the NAS folders in the S1 app.I tried altering the config file (smb? via SSH and PuTTY) but when I typed in cd/etd/samba it said that the file could not be found.I can play the outside speakers from the NAS file, but I have to group it to either the Play 3 or the Play 1.I cannot figure out if it is the Sonos unit or the NAS.Any ideas?Glenn
Hi, I have an old Sonos Connect: Amp that I have a couple of bookshelf speakers connected to. I also have a Sonos Bridge. Can I somehow play my Apple TV 4K audio through the speakers? This would have to be over wifi. This Connect: Amp does not have HDMI.If so, can somebody point me to instructions on how to set this up? I cannot find any information on this.Thanks.Sonny
I’ll start by saying I DON’T use apple HomeKit with my Sonos and they aren’t even registered with the home app. I have a play 5 that always reverts to kitchen. I’ve removed it, factory reset, reinstalled and named living room. 24 hours later and it says kitchen again. I have a move that does the same thing except it always goes to dining room. sonos has no clue how to fix it. help!!!
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