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Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

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  • 28,588 Replies
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smghifiguy
started this topic

Works With Sonos Certified Receivers - Explanation

Currently, Integra, Onkyo, Sony & Pioneer have the “Works With Sonos” label.What does this really mean?Once a Sonos Port is integrated w...
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Stanley_4
Stanley_4
answered this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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5172 Topics
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dg757Contributor I
posted in Components and Architectural
sonos connect flashing red light

Hi.  My sonos connect disappeared from my system according to my phone app.  Multiple attempts to find it/reconnect were unsuccessful.  I tried turning it off and on again.  That didn’t solve anything.  I tried resetting it.  That was a mistake!  Now, I just have a flashing red light.  I called support and they said “it’s a known issue” “we are working on it” “a fix will be rolled out soon.”  That seems unlikely considering the connect is so old (how long has this been a known issue)?  Any ideas on how I can get my connect working again?

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OldskoolskaterContributor I
asked in Components and Architectural
Sonos 5 pair - 3.5mm audio in - can you use both?

I have a CD player and a turntable (built-in pre amp) to connect to my Sonos ecosystem.If I have paired Sonos 5s can I use the 3.5mm audio-in on each 5 to then play through the stereo pair (and in other rooms for that matter)?I think I can but want to check firstthanksOldskool

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soundspeakerContributor I
asked in Components and Architectural
Room with sonos AMP and Sub4 but the AMP is physically in a different room. Sub 4 connectivity issue

I have a room set up in the Sonos app The sub 4 is physically in this roomThere are 3rd party wall speakers also in this room connected back to a sonos amp.However the sonos amp is physically in a different room and hard wired to the network (comms room). Open the Sonos app - tap into the room - under products I see both-Amp-Sub 4but I can only tap into Amp under products and from there I can turn wifi on/off under the connection settings (usually have wifi off on all products they are hard wired in but this amp I am using wifi only).However, I can’t tap into sub 4m only Amp.So I go back and tap into Amp and enable wifi.  Then I try play music in the room - sub 4 is silent. If I physically move the sub 4 to the comms room it works. So I have a sinking feeling that the sub 4 needs line of sight to the amp? Please tell me I’m wrong…. Is there no way to put the sub 4 on the wifi and let it link up with the Amp for the room over the network?  

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Chuckgar3Contributor I
asked in Components and Architectural
can i add a bridge to an existing system

I have an existing system up and running.  I just purchased a Bridge. Can I add it to my existing system??

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darshakparmarAvid Contributor I
posted in Components and Architectural
Sonos app on iPhone losing connection with system

Hi Team,I am facing random connection drop issues between Sonos app on iPhone and the speaker system. Here is the situation. Everything was working as expected for the past three years but since almost a week, Sonos app on my iPhone dies with the error - No Sonos system found. Opening play.sonos.com on a computer also shows the same error. Randomly after closing the app and relaunching it for a few times, the system shows up again. But it is mostly hit and try.Have been using Sonos Arc + Siub Gen 3 + Sonos Roam for the past 3+ years without any issue. Nothing has changed in terms of SSID, router, placement of the system etc. Sonos Arc, Sonos Sub Gen 3, Sonos Roam are all connected to the router (wirelessly), and the internet is working. All systems are up and running as expected. All Sonos devices are working as expected.  The iPhone with Sonos app (and computer with play.sonos.com open) is on the same network as the Sonos devices. Airplay on iPhone shows Sonos system as an option. Ran

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bryantsfAvid Contributor III
asked in Components and Architectural
Sonos Connect Line-In Disconnected.

I’ve been trying to play both an iPod (classic) and a CD player through my Sonos Connect (line-in). Regardless of the source, it always shows “Line-In Disconnected”. I’ve tried different cables, restarting the app and factory resetting the Connect. None have worked. Suggestions? 

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rob1ejsContributor I
asked in Components and Architectural
Sonos AMP issue with outdoor speakers - one pair not working

Hi All,I was hoping someone could give me some troubleshooting thoughts on an issue I’m having with my outdoor speakers (Polk Atrium 6) connected to my Sonos Amp (Gen 2). I have 4 Polk Atrium 6 speakers (2 pairs) connected to my Sonos Amp. One pair on my upper patio and one pair on my lower patio.  I also have volume control knobs on the inside of my house for each pair.I’ve had this setup for 6 years with no issues.Last week, one of the upper patio speakers stopped working. The other upper patio speaker worked and so did the lower patio speakers.  I thought the one speaker may have went, so I bought a new pair of the same exact speakers.  They came today - I unplugged the amp, disconnected the non-working speaker/reconnected the new speaker, plugged the amp back in.  Thought this would be a simple fix - of course not.   Now both upper patio speakers are not working.  The lower patio speakers still work.  I double checked that I hooked up the new speaker correctly and tried resetting t

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JMPINERAContributor I
posted in Components and Architectural
Tips for connecting TV and Turntable to Era 100

I have Era 100 speakers installed in my home. I also have a turntable with its built-in simple amplifier. I want to know what equipment I should purchase so the turntable can play through my Era 100 speakers, and I also want to listen to my TV through the same speakers. I understand I should buy an amplifier and a sound bar, and I could achieve what I want, but I'd like to be sure.

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rlesperanceAvid Contributor III
asked in Components and Architectural
Sonos zones

Hello,In our living room, we have a Connect Amp and an Arc bar connected to four speakers and our television set.  That room is just beside our pool terrasse.  Is it possible to add 2 speakers for the pool … and, since they are not always required, those speakers would be switched on manually.Thanks in advance. 

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mholmes205Contributor I
posted in Components and Architectural
Sonance Omni 6t in ground speakers

I currently have  a Gen2 amp running two Bose freespace 51’s for my backyard audio. I want to upgrade to the Gen3 amp and am considering replacing the Bose speakers with the Sonance Omni-6t 360 degree in ground speakers since the Bose speakers cannot handle the additional watts that the Gen3 amp pushes. Anyone running this setup? 

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RMENNOContributor I
asked in Components and Architectural
how to connect 2 sonos speakers to an existing Sonos Port/AV Receiver that has 5 wired speakers

Existing system is a Yamaha RX-A2A receiver with 5 speakers connected to a Sonos Port.  I want to add 2 Sonos speakers to the configuration. The 5 speakers will play surround sound and the 2 Sonos speakers will play stereo (I assume). Is it possible to add the 2 Sonos Era 100 speakers to this type of configuration. The room is a combined Living Room and Kitchen and the 2 Sonos speakers will be positioned in kitchen area to improve the volume of the sound. How can I add the Sonos speakers to the existing configuration?

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JohnKKLContributor I
asked in Components and Architectural
In ceiling speakers

I want to buy 2 sets of Sonos in ceiling speakers can one AMP run each set separately so I can shut one set off when not needed

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Tony690Contributor I
asked in Components and Architectural
Connect:Amp showing as not registered after update

After a recent os update one of my connect amps are showing as ‘not registered’ ? any simple solutions to this ??

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evonzzContributor I
asked in Components and Architectural
Port repeatedly not showing up

Recently bought a Port to connect a technics turntable.  It's been working great, but when I dont use it for a week. I cannot find the line-in on the Sonos app.I have already had to reboot the Port twice and it's a little tedious to do this each time.  Why is the Line-In dropping off?Any quick way to ping the network and reconnect? 

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jaipim06Contributor I
asked in Components and Architectural
Add ceiling speakers to a Sonos One

I have a Sonos one ?Can I add ceiling speakers ?if so which ones do I order ?please x  

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Stephan Quenstedt
Stephan QuenstedtContributor I
posted in Components and Architectural
Sonos AMP no Power

 HelloI have a Sonos AMP. C17 had a short circuit. Unfortunately, this also burned out the L2 coil (470 µH). Apparently, the circuit path on the multilayer board is also broken, and I believe the path from the L2 coil to resistor R1263 is also broken. Can anyone confirm that the path goes there? R1263 (1 kΩ) has approximately 300V there.Unfortunately, my AMP isn't working yet because I don't fully understand what SONOS has put together. It contains several PWM chips.RegardsStephan

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SoundchasrAvid Contributor III
asked in Components and Architectural
Amp sound tinny all of a sudden

I have several amps and they’ve all been performing fine for several months.  Today, one of the amps began sounding really “tinny”.  Sounds like a really cheap radio turned way up. I could maybe blame a speaker if it only happened to one but both speakers sound exactly the same.  I checked all the connections and they’re good.  I rebooted.  Any thoughts? Thanks!  

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C.W.O.DContributor I
asked in Components and Architectural
Sonos Port Ownership Issue

Good day. I have a system running 7 SONOS Port Media Players. Not attached to this account but another. The earlier Sonos app, S1 was used to configure and set up these players as a system, and the account signed in as owner, but after updating to S2, the account no longer lets me in as an owner. Is this a known issue? If so, is there a method around this besides starting from scratch and reconfiguring? Thank you.

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Garyrogers53Contributor I
asked in Components and Architectural
connect amp gen 2

Is it possible to connect my new tv with an HDMI e arc port to a gen 2 connect amp?

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garwacbContributor I
asked in Components and Architectural
Connecting Sonos Architectural Speakers

I recently purchased a pair of the Sonos Architectural speakers. I noticed my Sonos amp purchased in 2021 does not have the ports to have the speaker wire connected to it.  I have the sonos amp connected to a Yamaha two zone receiver.  Will i be losing performance of the architectural speakers without the sonos amp having the ability to run the outdoor speaker wires to it?  Do i purchase a newer amp which will be able to provide more power to the speakers, or stay with the speakers being powered by the Yamaha receiver.  Presently, i feel the sonos outdoor speakers are underperforming.  They do not have the bass the other sonos speakers have.  

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Another OneContributor I
asked in Components and Architectural
I have two generation 1 (S1 app) sonos Connects - using line in.

One of the connects is connected to my home theater receiver and the other is connected to a strereo receiver in another room with a turntable.  How can I get music playing on the line-in input to play on the other system?  Both are in the same group. 

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sommescContributor I
posted in Components and Architectural
Power supply

I have a Sonos Connect Amp and while blowing dust out of the stereo cabinet the Sonos Connect amp fried. Opening it up I see a Lion power transformer is burned. Looking to repair with a Lion 1706, with a number 6016A0005701. Is this feasible? The internet does not find this transformer that is installed on the circuit board. 

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spat_kellyContributor I
asked in Components and Architectural
Yamaha Studio monitors

Is there a way to hook up these to the amp??

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JeffLivingstoneContributor I
asked in Components and Architectural
Adding Subwoofer to my Sonos Amp System on my deck

I have a Sonos Amp in my basement and it powers my Bowes 251 outdoor speakers attached to my Pergola. I would like to add a subwoofer underneath the deck. What is the best seamless option to achieve this?

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Riley-HobbsContributor I
asked in Components and Architectural
kef sub connection to my sonos amp

I have a Sonos amp and have a kef kube sub. They have been working great but today the sub is cutting out after 5 seconds and my amp  is not picking up the sub on my app. I have tried updating the system without any luck. 

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