Talk Sonos Products

What Sonos product is best for you? How do you expand your Sonos system? Have a Sonos tip or trick to share? Show off your setup and your products here.

20469 Topics

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ggmogollonEnthusiast II
asked in Home theater

Sonos Arc Muddy/Bottoming out Bass

Beyond thrilled to receive the new Sonos Arc. True played my room and I have loudness on as well connected to LG B8 using Tidal and Spotify. Most of the sound range is phenomenal, aside from the bass. At even half volume the woofers are extremely muddy and sound terrible. Not sure if this is because I have under two hours of use but I wasn’t expecting to have to break-in the speaker. I own set of speakers next to it in the same room (KEF LS50W) and the difference is night and day. There have also been posts on Reddit regarding this issue. It is interesting given no reviewers have mentioned this issue but more than a few recipients have. Has anyone else experienced similar issues? Turning loudness off helps but it is disappointing for such a highly anticipated product. 

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2 hours ago
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NYWadeContributor I
asked in Home theater

Wired Arc not appearing in Sonos App and not able to connect to wireless Gen 3 Sub

I have several Sonos products in the house.  I have wired 2 Amps...1 connected to 4 Sonance speakers inside and 1 connected to 4 Sonance speakers outside.  I have 3 other wired sound bars...2 Beams and 1 Arc.Only the Amps and each associated room appear on my Sonos app.  I was able to add the 3 soundbars, but they immediately “disappeared” from the app.  I’m not so worried with the soundbars being visible on the app...I only use them for use with the TV.  Although, I bought a Gen 3 Sub to pair with my Arc for the beginning of a surround sound in one room.  The app recognizes the Sub isn’t paired to anything, but the only option is to connect it to one of the 2 Amps, which I don’t want to do.Everything is wired, except the Sub.Since the Arc doesn’t appear on the app, I can’t connect it to the Sub.  Is this only an issue because the Arc isn’t available on the app?  Or is this a different issue?Update:  I read some other threads about the disappearing rooms.  So, I rebooted my App, and th

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Airgetlam
6 hours ago
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mfdbobContributor I
posted in Controllers and Music services

IOS 17 and trueplay

Well i just updated to ios 17 and Sonos sent an update earlier today and still cannot perform trueplay. 

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Airgetlam
8 hours ago
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orlie214Contributor I
asked in Controllers and Music services

After 15.8.1 upgrade, all music services disappeared.

I have just updated the software to 15.8.1 as it requires update to my Sonos Roam and then after the update, all music services disappeared and even my NAS musics are unplayable.

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Airgetlam
8 hours ago
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Wayland1984Contributor I
asked in Home theater

Soundbar/Surround Placement?

I’m considering ditching my 5.1 surround sound system for Sonos (I love the system now, but HDMIs buried in the wall need replacing, necessitating serious construction to make things work). My TV is mounted above a fireplace, and is tilting down to compensate for the less-than-ideal mounting situation. If I put the Sonos Arc on the mantel below the TV, I there wouldn’t be a direct line of site to the ceiling (I’m guessing altering acoustics).  If I mount the Arc to the TV mount (so as to hide cables), the speaker would be angled down.Does anybody have this same situation?  Would acoustics be drastically affected? Also: when it comes to the surrounds: there isn’t any space behind the couch.  Currently my surrounds are mounted to the left and the right of the main-viewer’s seat on the couch (most of the promo images show the surrounds located behind the listeners…)

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melvimbe
20 hours ago
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throwawaybeam2Trending Lyricist I
posted in Home theater

Multichannel PCM 5.1 dropping out since 14.10 update

Anyone else experiencing the same issue? Multichannel PCM 5.1 blanks out for a second every 1-2 minutes. I don’t think it’s a bandwidth issue as it works flawlessly with Multichannel PCM 7.1 (thorough test) and Dolby TrueHD Atmos (quick test). And it may have been caused by the Sonos 14.10 update. Setup is PS5→ LG C1→ Beam 2 (via earc). 2 weeks ago before the 14.10 update, I watched a bluray film wherein I had my PS5 transcode the DTS-HD MA 5.1 audio to Multichannel PCM 5.1 (as the C1 does not support DTS) and had no issues. Earlier today, I played a bluray film for the first time in 2 weeks and I encountered consistent audio dropouts every 1-2 minutes. It had the same setup where DTS-HD MA 5.1 → Multichannel PCM 5.1. I tested other bluray discs including the one I watched 2 weeks ago and they all now have the same issue. Curiously, I’ve been gaming heavily on my PS5 the past two 2 weeks and haven’t had any audio issues. Then I realized that I’ve been using Multichannel PCM 7.1 when ga

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22 hours ago
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amfnycEnthusiast I
posted in Home theater

Connect Sub to Multiple Groups?

In my living room I currently have a stereo pair of Play5 for music. I'd like to add a Beam just for the TV. I'm also considering adding a sub. Is there any way to have the sub work with both the Play5s and the Beam depending on which is active? I'm assuming the answer is no, but I thought it would be worth asking.

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jgatie
1 day ago
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richdpContributor I
asked in Home theater

Using Connect:Amp Subwoofer Output for pairing with Beam

Is it possible to use the subwoofer output from a connect:amp as the “Sub” in a HT setup with the Beam?  I have my connect:amp connected to an active 3rd party sub but when I “add Sub” to the beam it isn't discovered. Thanks

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R
1 day ago
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jale01Contributor I
posted in Home theater

Sonos Amp and 3rd party subwoofer issue

Hi! I am having issues connecting my Sonos Amp (Black) to my Klipsch SW-311 10-Inch Subwoofer (or vice-versa). I currently have two Klipsch speakers and the Klipsch Subwoofer connected to the Sonos Amp. Both speakers play but I am getting no sound from the subwoofer. The subwoofer is connected to the sub port on the Sonos Amp and the LFE port on the sub. The sub plays when connected to my Yamaha system but doesn't play when connected to the Sonos Amp. Is my sub's connection wrong? Will a sub with a built-in amp not work with the Sonos Amp? What am I doing wrong? Help please... Jale01

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P
1 day ago
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daryld1988Trending Lyricist I
posted in Home theater

can we please get dts hd and dts x it is 2022 afterall

hi just touching on this which im sure has already been asked plenty of times, but can we just get dts hd and dts x already it seems crazy to me to think a system that can cost up to and over 1500 hasnt the ability to play these modern formats, when you could pick up a standard av receiver for about 300 pound which would support all the mentioned formatsI have found myself more times than enough now sitting down to watch a film and simply getting mute audio just because it is in dts hd or dts x and quite alot of the time this is when i have friends and family over so it isnt a good look for the sonos brand that it cant produce sound for these types of movies or tv showsit is somnething that could quite easily be achieved since yous went and enabled dts standard after not supporting it, i feel if yous want to be seen as the go to soundbars yous then have to make sure its the go to for audio formats also which currently it isnt dont get me wrong the sonos eco system and products are fant

115
Corry P
1 day ago
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karupspcContributor II
asked in Controllers and Music services

Please Sonos make a Native Mac App and Widget

Please Sonos make a native Mac app and widget for iOS and Mac OS!

2
Airgetlam
1 day ago
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BarretarretjeContributor I
asked in Controllers and Music services

airplay works via iPad but not iPhone

So i have several Sonos setups. I have a surround one SL pair, one play5 and a Beam plus One SL surround combined for tv. My iPad will let me airplay to all three setups but when i select any of the three setups on my iPhone (airplay sees them just fine) i get an Airplay passcode request.please don’t tell me to reboot or re setup the sonos devices because this was done multiple times and is annoying to do. it works perfectly fine on iPad but on iPhone it asks for passwords. I have no password requirement setup in AppleTV or on Airplay.Everything is setup on the same (and only) WiFi network available. And as said it all works fine on iPad why is airplay asking for passcode on iPad?

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controlav
1 day ago
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dgcartContributor I
posted in Controllers and Music services

Sonos Controller S1 update still reboots Windows 10 without a prompt.

Why does Sonos keep closing this topic? We need a fix for this. Every time I update Sonos Controller 1 it restarts my Windows 10 PC without any warning. After it has done this, the update runs and every thing is fine. It is very irritating and without a prompt about a restart you could lose any unsaved work.

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M
1 day ago
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orenhazanTrending Lyricist I
posted in Home theater

15.8 update is a nightmare

i have samsung tv that connected to beam 2 by HDMI to Earc until yesterday every thing work fine.after the update to 15.8 the beam refuses to connect to the tv. i talk with the support and we tried everything. the only way to get the beam to connect is unplug the power cable and plug it back every time i turn my tv this is the only way. since yesterday that what i do every time i turn my tv.its a nightmare sonos have to fix this issue.

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O
1 day ago
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ssmit415Contributor I
asked in Components and Architectural

Issue with Sonos Amp Network Connection after adding One SL speaker

Hi All, My Sonos system previously had (2) amps and (1) one SL speaker and everything was working fine, (all items were hooked up wirelessly).  I did recently change my wireless provider but I reconnected all the devices with no issues.I added an additional one SL speaker to the system (total of 2 one SL speakers) and everything was working fine until one of my amps disappeared from the system shortly after adding the speaker. When I tried to factory reset the amp that disappeared, it keeps failing to connect to the network even through all the other Sonos devices are connected to the same network with no issues. I keep getting a message during set up that says “the connection to your Sonos Amp was lost.  Move your mobile device closer and make sure Sonos Amp is powered on.”  The amp and router are only about 5’ away from each other and the amp is obviously on during set up (my cell phone is also next to the amp during set up).  I tired to hard wire the amp with an ethernet cable but s

5
Stanley_4
2 days ago
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TimbaukContributor I
asked in Home theater

Ray connection to Panasonic TV.

Hi there,I’m new here and I’m really hoping someone can help. I have a Sonos Ray which is working perfectly as a speaker over wifi but whenever I try to connect it to my TV it fails. My TV is a Panasonic LED TV, model TX-49FX555B.I’ve used two different Optical digital cables, including the one provided (with the little plastic covers taken off) and the app keeps telling me that no signal is detected. I use an Apple TV but I’m obviously connecting  directly into the TV (I’ve tried unplugging the Apple TV in case that was an issue) but the optical connection is just not working. Everything else is ok, the Ray recognises the remote (the light on the ray is working).Any advice would be greatly appreciated - I’ve been faffing around with it for ages!Thank you in advance, Tim. 

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Airgetlam
2 days ago
I
IPJContributor I
asked in Speakers

why do Sonos products never work ?

I have nine sonos 2nd gen devices and they never work properly as a net. Most of the time some stutter or do not play. I’m sick and tired of having to reset my router to try and fix this for a few minutes before they fail again.There’s no point in having great sound quality that doesn’t play..

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Corry P
2 days ago
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RyanS8888Contributor I
asked in Controllers and Music services

Sonos iOS Apps volume not working with iPhone volume button

The Sonos app suddenly not working with the iOS lock screen control and volume button anymore, suspect it happen after the Sonos iOS app updates. So far I had tried:Restart the iPhone and make sure the iOS and Sonos App having latest version Reset Sonos app Reset + uninstall + reinstall app Off and on Sonos ERA300 and do the above Research all possible solutions from Google but nothing helps yet :( All of this not working, my app version is 15.6 build 74043110 with iPhone 14 Pro iOS 16.6. Is anyone facing the same issue or this is a known software bug?

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jgatie
2 days ago
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MbradleyContributor I
asked in Advanced setups

adding music to my sonos library

How can I add the music stored on my iPhone to my Play5 sonos?  I have pandora and Apple Music but want to select from library stores in my phone. 

3
M
2 days ago
Jerzyera300
Jerzyera300Contributor I
posted in Speakers

Np. jeden głośnik era 300 połączyć z sub mini będzie działać?

Np jeden głośnik era 300 połączyć z sub mini będzie działać?

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G
3 days ago
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Rmcski21Contributor I
asked in Portable speakers

Sonos Roam keeps disconnecting while playing

We use our Roam to play white noise in our daughters room. The speaker is set up in her room on the wireless charger. Previously it always worked fine, and then now it randomly just drops out and appears as “not connected” in the Sonos app. It’ll play for an hour or so, and then it disappears.  Hard rebooting the speaker via the button on the back returns it to the app and makes it usable again, but it’ll play for another hour or so and then randomly stop and disappear.  For reference: my home sonos system runs on Sonosnet channel 6

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Ken_Griffiths
3 days ago
S
SarnoAvid Contributor I
asked in Controllers and Music services

Are the Trueplay settings preserved if the Sonos app is reinstalled?

Are the Trueplay settings preserved for each speaker if the Sonos app is reinstalled on Android?

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ratty
3 days ago
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Jenko68Contributor I
posted in Speakers

Sanus Speaker Stand Upgrade

Hi All I am currently wanting to upgrade my Play One’s to Era 100’s, I have them attached to non height adjustable Sanus stands. I can see the 100’s locking screw is on the bottom of the speaker which means I can’t use them. Does anything exist allowing me to adapt these stands for the 100’s other than having to buy new speaker stands? Thanks

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I
4 days ago
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jonurzuaContributor I
asked in Controllers and Music services

Setting timer to turn on.

Alright so the biggest reason I went with Sonos was the ability to control the devices remotely and being able to lock other people out of changing the music. We use the devices at my Harley dealership and this is also creating a problem. There is 1 day a week where there is not an authorized user at the dealership to control the port. Well don’t turn it off or pause it right?? Well great idea but that doesn’t seem to work either. When we come in the next day and turn the amps back on the music has to be started from the app. Well on Sundays that’s a problem. I am not on the same WIFI. Is there anyway in the setting to set it up so it doesn’t stop playing or even better they turn on at a preset time and start playing the last source? When watching the demo video I was under the impression that I could monitor and play from a remote location. Any insight would be great! Other than this issue it is great! 

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buzz
4 days ago
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Richie526Contributor I
asked in Home theater

Fixed Volume

Hi! The verizon fios remote cannot adjust the tv volume. It works OK on the app.

3
Ken_Griffiths
4 days ago
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