Talk Sonos Products

I am considering in-ceiling speakers for open plan sitting/kitchen in a new apartment, but am not sure if individual speakers would be a better fit.I already have Beam and Symfonisk floor lamps that work well for TV surround.I’m considering in-ceiling speakers for the kitchen and possibly more to cover the whole room, although they would not be used for TV. How many ceiling speakers and placement would be recommended? I don’t want to buy two Amps to have separate rooms for sitting/TV area and kitchen. Alternatively, a pair of 100s for the kitchen would be a lot cheaper and the Beam and Lamps could be grouped for listening throughout the space. Primary uses are background listening and TV. Any ideas? Thanks

I’m using a google pixel phone, the 9 pro xl to be specific, and i recently bought the sonos ace headphones. The headphones are nice spec wise however i was disappointed to see that the only Bluetooth codec i can use for wireless listening is SBC. I understand they support Aptx but google phones DO NOT support Aptx. I think its lame that I’m stuck with the most inefficient codec with such cool headphones simply because of the chip my phone uses. With Bluetooth 5.4 onboard it more than meets the requirements to add LE audio support and LC3. Aura-cast would be nice too for good measure but I’d love to see an update for LC3 support at the very least. Do you guys think this is possible to expect in an update?

Why does the Sonos Beam Gen2 increases Sony Bravia TV volume by 2 levels instead of 1?How can I fix this? Please help.

I am buying a Samsung OLED 65” tv, how will the sound fair once connected to my Sonos beam please 

Hi my Sonos keeps dropping out from WiFi. Every other device in the house is connected to WiFi but my Sonos app isn’t finding my speakers 

Hello everyone, new here and new to Sonos so please be gentle if I have some things incorrect. I just built a man-cave garage that is 24’ wide x 30’ long with 11’6” ceilings in it. Like an idiot i didnt run any wires for speakers in it when we were building it and now its fully finished and running wires at this point isnt happening. I do have wired internet run out there to an Eero Pro 7 along with a 8 port gigibit switch so internet isnt an issue. I also have a 75” Sony X90L TV hanging on the wall with an old sony soundbar and an Apple TV 4K. Needless to say the soundbar sounds like crap and Im looking to upgrade it. I am a bit of an audiophile as I did high end car audio for about 15 years in my younger days so I do know the difference in good vs bad audio. Im looking to setup something that I can accomplish these things with:Work with my tv/apple tv so be able to reproduce the sound. Not really looking for “Surround” sound too much. Dont care about Atmos..Looking more for stereo so

I have the Arc and a sub. I would like to add the surround speakers that can also  be my stereo sound. I can’t decide between the 5s or the 300! I do have a very large space 

I recently switched from spotify to AM. Spotify worked well with the sonos speakers (two Sonos Ones, one Playbase combined with Sub 2 and two Play 1s). Now when I play a song on AM and airplay to the sonos speakers, it connects fine to the individual Sonos Ones, but when I connect to the Playbase/Sub/Play 1s combination, it stutters for about 4 seconds through the music and then settles down. It will also stutter if I change the song, re-start the song etc. Have tried the usual, restarting router, de-installing and re-installing the sonos app, AM app, removing and re-adding the playbase, removing AM from sonos and re-adding.

Hi, I have a large room (4.5m by 10m with 3m high ceilings) and I want to install in-ceiling, 8 inch Sonos speakers. I would really appreciate advice on whether two pairs would be enough, whether to go with one or two amps and how best to position them. The room will be divided into two zones front of the long side and back of the long side. One half a sitting area and one half a dining area. Thanks!

One of my Sonos Five pair just spontaneously died after just a little over two years. Just outside the warranty. It will not turn on. This happened while in standby during the night.  Both Sonos and the local reseller act as though its expected and normal. And are not interested in fixing or replacing the 2 yo speaker.Im told the speaker cannot be fixed, only replaced. I have also found comments online saying this malfunction is not uncommon - but i cannot corroborate that.  Does anyone have any experience with Five going dead after two years?and was anybody able to find the magic words to say to Sonos to make them own up to this disgrace rather than sending you off to buy a new one with a shameful discount of 30% like a cheap brand?Also, does anybody know if there are  repair labs that can benefit from the almost brand new working parts (other than Sonos themselves)?

Hello, I was wondering if it’s possible to play sound through the Sonos Arc and the Sonos Ace at the same time. My friend likes louder sound so he’d like to listen using the headphones while I would listen using the soundbar.

We have a music listening and TV viewing area in our living room. Music is a stereo pair of Play1s either side of the TV. TV sound is HDMI ARC to a Beam Gen 1 under the TV. It all works well.We have no interest in surround sound (and even if we did our room would make it really hard to put the surrounds anywhere sensible). The Play1s sound better than the Beam for music - not surprising they are physically separated to give a decent stereo soundstage.Was wondering about adding a sub mini to the set up. As far as I can tell would have to add the sub to either the TV/Beam or music/Play1s. Is there a way to get the benefit of the sub for TV and music without losing the convenience and ease of our current set up? Whatever we do has to be easy for everyone to use. Thanks 

I don’t want Sonos radio taking up screen space as I don’t use it and have access to plenty of music that I do want. So how do I remove it from view?

Under General Settings - About Your SystemPlease could the BSSID be displayed for each speaker.This information is already available under the Device’s Network Settings but having on the About Your System display would make it easier to check for any anomalies when trying to understand possible network issues for Speakers in a Room.

Hi.Have a big Sonos system. Exceed 32 units.Divided into more Sonos systems on same network. No problems - all using Netgear Orbi Mesh WiFi. Have Ikea Dirigera (newest) and Ikea remotes on my “primary system”.The Ikea switches (over time) from primary to secondary or third Sonos system leaving remotes non functional.When I power off and reconnect power to Dirigera - it again finds my primary system until next time it switches. In the Ikea Smart Home app - I cannot select a system. Look like Ikea scans my network for units and selects.

Hi Sonos Team and Community,I am writing to propose a quality-of-life software update regarding the Status Light behavior on the Sonos Arc Ultra.Currently, the settings only appear to allow the light to be permanently "On" or permanently "Off." I would like to request a "Dynamic" or "Active Only" setting that bridges the gap between these two options.The Proposed Behavior:The status light should automatically illuminate when the speaker is in active use (receiving a signal from TV, Bluetooth, or Wi-Fi) and turn off when the speaker enters idle or standby mode.The Reasoning (Why this is needed):Visual Feedback: Users need to know when the device is successfully receiving a signal or connected to a device. "Always Off" removes these helpful visual cues entirely.Distraction Reduction: Having the light "Always On" can be visually distracting in a dark room when the system is not actually being used.This feature would provide the perfect middle ground: visual confirmation of playback when y

Hi fellow Sonos enthusiasts, im looking for a bit of advice. i currently have an Arc Ultra and sub 4 in our Family room which is a very awkward shape. It is approximately 7m by 3m and laid out as per the attached picture (sofa and dining area along with opening to open plan kitchen) The ceiling is also vaulted 9ft at rear (top of image) to about 14ft at highest point (bottom of image) and as such the atmos effect from the arc is a little compromised. im now looking at add rears which will likely need to be roughly 7ft high on the rear (far left of pic) wall.  im not too concerned with cost but don’t want to fork out the additional c£400 if the benefit will be negligible. would appreciate peoples thoughts and if anyone has had a similar predicament what did you do?

HelloHow to adjust left right balance on a stereo pair of Era 300 for music listening?I am honestly shocked that such a basic and essential feature is not available by default.My situation is straightforward. I cannot place my speakers in a perfectly centered listening position. The right speaker is farther away, so I simply want to increase its volume to compensate and keep a proper stereo image.How can we adjust the left right balance on an Era 300 stereo pair when listening to music?If the option exists somewhere, I cannot find it. If it does not exist, I do not understand how a system positioned as premium can lack such a fundamental control.Thanks