Skip to main content
Matty1988Answer
Contributor I
Sep 17, 2026 6:29 AM UTC

Hey, thanks for the replies

 

i have down it over WiFi and Bluetooth.

i have also used the Sonos app and Spotify 

I contacted support and did all the resets etc. they want me to try the eq settings but I am away from home atm and only have Bluetooth so can’t use the app to do so.


likely will send me a replacement but it’s only a couple of days out the packet so hoping a quick fix

 

cheers

 

3 replies

Stanley_4
Grand Maestro
Sep 16, 2026 8:17 PM UTC

Have you tried different sources?

Does the hiss stop when  you pause the music?

Translate
Airgetlam
Sep 17, 2026 1:51 AM UTC

Also, how are you sending music to this Roam 2? Is it Bluetooth, AirPlay 2, or via the Sonos streaming app?

Translate
Bruce
Matty1988AuthorAnswer
Contributor I
Sep 17, 2026 6:29 AM UTC

Hey, thanks for the replies

 

i have down it over WiFi and Bluetooth.

i have also used the Sonos app and Spotify 

I contacted support and did all the resets etc. they want me to try the eq settings but I am away from home atm and only have Bluetooth so can’t use the app to do so.


likely will send me a replacement but it’s only a couple of days out the packet so hoping a quick fix

 

cheers

 

Translate