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Matty1988Answer
Contributor I
September 17, 2026

Hey, thanks for the replies

 

i have down it over WiFi and Bluetooth.

i have also used the Sonos app and Spotify 

I contacted support and did all the resets etc. they want me to try the eq settings but I am away from home atm and only have Bluetooth so can’t use the app to do so.


likely will send me a replacement but it’s only a couple of days out the packet so hoping a quick fix

 

cheers

 

3 replies

Stanley_4
Grand Maestro
September 16, 2026

Have you tried different sources?

Does the hiss stop when  you pause the music?

Airgetlam
September 17, 2026

Also, how are you sending music to this Roam 2? Is it Bluetooth, AirPlay 2, or via the Sonos streaming app?

Bruce
Matty1988AuthorAnswer
Contributor I
September 17, 2026

Hey, thanks for the replies

 

i have down it over WiFi and Bluetooth.

i have also used the Sonos app and Spotify 

I contacted support and did all the resets etc. they want me to try the eq settings but I am away from home atm and only have Bluetooth so can’t use the app to do so.


likely will send me a replacement but it’s only a couple of days out the packet so hoping a quick fix

 

cheers