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Unanswered questions

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Rob glenContributor I
 Home theater
TV and ceiling speakers

I have a Sonos Amp and an Audioflow switch with 6 speakers in the ceiling and 2 outside. I have them wired so that two of the ceiling speakers on their own switch are directly behind the sofa, I was hoping to use them with the TV. Unfortunately the wiring for all the speakers is nowhere near the TV so I cannot connect the HDMI. Is there any way to still connect those speakers to the TV?

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stateofzenContributor I
 What to get
Small Yoga Studio

Hi There, I’m about to take on a small yoga studio (would fit 22 people max) and it has a relatively low roof. Wondering what the best set up would be, which model, how many speakers etc? Thanks in advance 

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ThevakumarContributor I
 Home theater
Era 100 Disconnects Automatically After Connecting to Beam as Surround

I can successfully connect Era100s separately in the Sonos App. Whenever I try to connect these Era 100s to my Beam Gen2 it will connect for few seconds then disconnect. 

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Snoosnoo
SnoosnooContributor I
 General feedback and conversation
Sonos or wifi?

What is going on?! Over the last six months I’m having more and more issues. Not sure if it’s wi-fi issues, or Sonos issues. I have the original Play:1 speakers. My setup: paired speakers in the living room and family room, single speaker in bedroom 1, bathroom, and bedroom 2. Running S2. Problem started with difficulty connecting, so I bought a new router. Seemed to help. Now different speakers will drop randomly and intermittently throughout the day. One of a pair will drop; sometimes both. And lately, it will stop playing a song before it’s finished (listening to Amazon Music), and start playing a new song. So many problems, and I’ve reached the end of my knowledge to fix them I think. Help!

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Airgetlam
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FairyJayne40Contributor I
 Ask a question
network Unable to play full track

App is on 2 iPhones. After searching for an artist, song, album etc and playing, (SonosS1), track will start, play a few seconds and an error msg ‘Unable to play <Trackname>. Network connection speed insufficient to maintain playback buffer.’ Happens from either iPhone, resetting router doesn't help. Wi-fi is BT Halo 3 - 75MB download 10MB upload. Any hints appreciated.Jayne

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TopDownTimContributor I
 Ask a question
Connecting YouTube video to AirPlay/Blutooth doesnt work anymore

I’ve upgrade my IPad Pro M4 to latest iPadOS 26. When trying to stream music from YouTube to Sonos system via AirPlay/Blutooth, it  get the message “Something went wrong. Tap to retry”. Tap but still doesn’t work. But if I switch back to iPad speaker, works just fine.

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SchlagdogTrending Lyricist I
 Controllers and Music services
Sonos update has now ruined SiriusXm playback.

Thanks again to the awesome engineers who have ruined SiriusXm playback because of a new cloud service error. This company’s engineers are useless and I have no idea how things get worse and worse but they do. Add it to the Apple Music problem that has been going to for over 2 years.  So maybe by 2030 all this will get sorted out. 

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NisserilleContributor I
 Ask a question
S1 appen

Min S1 app fungerar inte längre utan den vill att jag skall uppdatera till S2…Jag har både och men vill bara ha vissa enheter till S2 appen och köra resten av högtalarna i S1 appen!Suck vad är det som händer?Skall man bli tvingad att uppdatera mina S2 enheter även om jag inte vill?Jag har startat om routern som man tydligen måste göra 1 gång i månaden, för att vara säker på att systemet skall fungera….Lyssnade på S1 appen igår utan problem, men nu fungerar bara S2 appen! 

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AlrikContributor I
 Ask a question
Connection issue

I can only connect our classic Hub via Ethernet cable + Play:3 speakers / or my Playbar via cable to Router – yet not both in the S2 app. Any suggestions how to fix this?

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Airgetlam
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KatokatoContributor I
 Ask a question
cab i use bluetooth for my sonos surround setup?

If I buy a Bluetooth device like the Sonos roam. Can I then group it with all my Sonos speakers and use Bluetooth through the Roam itself to play on all the devices? Will that work?

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StefanomttContributor I
 Speakers
no wifi on play5 gen 2

My play5 gen2 operate only by Ethernet. No way to Connect by Wi-Fi. Suggestions?

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TonyfromukContributor II
 Speakers
era 100 will not play spotify playlist

Hi. I have a beam and sub in the lounge and era100s in the kitchen and bedroom.The bedroom alarm works brilliantly giving music at the right time every morning. However using the era100 to go to sleep can be a problem. I have developed a long Spotify playlist with my Wife's favourite sleepy tunes and I will use my phone app to start this with a 30 min timer. Often the app says it cannot play the playlist and says something has gone wrong. Last night I managed to get the lounge beam to play the playlist and then I added the bedroom and cancelled the beam. However I could not alter the volume on the bedroom speaker or set a timer. I had to manually reduce the volume using the finger slider and then ask Alexa to set a timer.Do you have any suggestions as to why this era100 is unreliable. The kitchen era works well though I am not using it as a sleep assistant!

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bryantsfAvid Contributor III
 Speakers
ERA 300’s & Sub Mini loose settings

Have the S2 app on an iPad and iPhone. iPhone looses the height setting on my ERA 300’s and the Sub Audio setting on sub-mini multiple times per day. 300’s are a stereo pair with the sub mini. The settings stay as set on my iPad. What causes that? All things are updated.

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Ferry HoganContributor I
 Sonos Nordic forum
Problem med Sonos och Google Assist

Hej! Jag använder Sonos Arc med Google Assistant på svenska. Jag har märkt följande problem:När jag säger t.ex. ”tänd ljuset” fungerar det utan problem. Men om jag direkt efter frågar ”vad är klockan?” så upprepar Arc bara sitt tidigare svar (”tänder ljuset”) istället för att svara med aktuell tid. Jag har redan testat att ta bort och lägga till Google Assistant via Sonos-appen, men problemet kvarstår. Är det fler som upplever samma sak? Finns det planerad fix för detta? 

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JimrbrownContributor I
 Ask a question
Alexa volume on Era 300

As a long term Sonos user I recently purchased an Era 300 to replace old Ones. The sound quality is excellent when playing music, radio, etc. however the Alexa voice is way too quiet. If I increase the volume to better hear Alexa the music becomes too loud. Is there anyway around this problem? Jim

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Mr. T
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DkhooContributor I
 Ask a question
Sonos speakers unable to airplay Youtube videos

My Sonos One SL and Sonos Beam have recently been unable to Airplay Youtube videos. They still work well with Youtube Music and Spotify and other apps with Airplay. The Youtube videos just turn black with a message “Something went wrong, tap to try again”. These speakers have not had any issues in the past few years. They are all connected to the same Wifi network and have the most updated system software. Is there a fix for this?

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BobfgContributor I
 Ask a question
loss of BBC radio channels

Yesterday when I tried to play BBC Radio 3, I got the message “cannot play BBC Radio 3” . It was the same for all BBC channels. Any ideas?

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Airgetlam
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AsinruteContributor I
 Controllers and Music services
update to macOS Tahoe

Since the update to macOS Tahoe I have been unable to connect to the Mac Sonos app. I have re-installed the app but that has made no difference. I spoke with an agent on  Sonos chat and he said as the update had only just happened that might be the reason. I thought that’s why Apple released beta versions  so cos could sort out any problems prior to the general release. It’s working fine on my iphone that was updated at the same time

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KirkcrnContributor I
 Portable speakers
move 2 connectivity

How to connect Bluetooth with no Wi-Fi is that if you hit a button wrong then you have to go back to Wi-Fi to reconnect

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Mr. T
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Deepak SaraswatContributor I
 Ask a question
Sonos play 1 not able to connect woth wifi and failed all rest options

Sonos play 1 unable to connect with wifi and unable to factory reset and continuously showing white light and checked with Sonos support they said product failed to connect and out of warranty. You can replace with 30% discount coupon. This is so frustrating as no solution provided to me. seems like never buying Sonos products again in future. atleast they should give some repair alternates etc instead of dumping the product. is there anyone who faced this issue and have any solution?

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GahamHeadliner I
 Controllers and Music services
Discover Sonos Radio

Does anyone know how I can permanently delete this from my home page?

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Stanley_4
Stanley_4Lead Maestro
 General feedback and conversation
Can we get a sort by date for the forum search?

Wanted to see some Sonos Radio discussions, current, not 5 years old!Can we get a sort by date for the forum search? Maybe once we get that,  we can get an option for which country forums are searched?   

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KaganmContributor I
 Home theater
surround

I am looking to connect two pairs of Era 300's to my Arc Ultra & Sub 4 for a complete 5.1 surround sound , is this even possible??? 

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JCJRContributor I
 Components and Architectural
Connect:Amp Gen 2 and Sub Gen 3

I have the possibility of purchasing a secondhand Sub Gen 3.  Will it work with my Connect:Amp Gen 2 through the S2 app?  Much searching online and I know that the Connect:Amp Gen 1 definitely will NOT work, but unclear whether the Gen 2 will.  Thank you for any assistance.

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Ridesh27Contributor I
 Speakers
what do you use for outdoor?

Hi, I'm looking for an option for my garden.The options would be two Move 2s, or two Era 100s, which I know aren't meant for outdoors.I like the Sonos Outdoor by Sonance, but I'm not willing to pay that much for the amp.What other options do you see as viable for outdoors?

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Stanley_4
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