Unanswered questions

One of my Era300 speakers has started making a repetitive, but random rhythm, drumming sound. Whether I am playing music or not. Once I turn it on and off, it stops for a while and then restarts. Anyone else have the same issue? It’s only the left one that does this. 

I am considering in-ceiling speakers for open plan sitting/kitchen in a new apartment, but am not sure if individual speakers would be a better fit.I already have Beam and Symfonisk floor lamps that work well for TV surround.I’m considering in-ceiling speakers for the kitchen and possibly more to cover the whole room, although they would not be used for TV. How many ceiling speakers and placement would be recommended? I don’t want to buy two Amps to have separate rooms for sitting/TV area and kitchen. Alternatively, a pair of 100s for the kitchen would be a lot cheaper and the Beam and Lamps could be grouped for listening throughout the space. Primary uses are background listening and TV. Any ideas? Thanks

Why does the Sonos Beam Gen2 increases Sony Bravia TV volume by 2 levels instead of 1?How can I fix this? Please help.

I’m a very satisfied user of Sonos, having a surround system with a Beam and two Era 100, plus two other Era 100 in other rooms. BUT… there is one thing that annoys me very much with the TV surround setting. There is no way to choose for a setting where the sound would come out in the same way from all the speakers. This means that when you look at TV shows, sometimes the sound comes only out of the front center Beam speaker when there is mainly speech, and then all of a sudden there is some background music in the show and then only it comes out of the rear Era speakers. Even worse when I listen to a music concert on TV, the speech (singing) comes only from the front center speaker (with some music) and only music is coming out of the rear speakers. Sorry but for me this is very disturbing and not at all the right music experience. So my simple question is to Sonos: just foresee a setting for TV sound where the sound comes out of all speakers unprocessed or unfiltered in the same way

About the Costco arc with the Era 100’s and the Sub. Worked amazing loved it realized I had no surround sound or sub.  Follow the instructions of re-resetting it with unplugging for five minutes.  It works for a bit and now the Sonos app can only find the arc.  I spent an hour with Sonos chat got disconnected twice.  Absolutely no help. Anyone have some thoughts?

Why is there no Android widget support? When will this be rectified? I assumed I'd done something wrong or that there was some obscure issue with the Fold 7. I'm astounded after coming here and reading multiple year old threads that widget support had disappeared, this is frankly unforgivable for a media streaming product.  

I am buying a Samsung OLED 65” tv, how will the sound fair once connected to my Sonos beam please 

Hi  I just bought the JMGO N1S 4k and it only has 1 earc HDMIAny idea on how I connect this to Apple TV and PlaybarWould a HDMI extractor work which is split to hdmi for apple tv and an optical cable to playbar?Thanks!

Hi my Sonos keeps dropping out from WiFi. Every other device in the house is connected to WiFi but my Sonos app isn’t finding my speakers 

Hi have two One SL speakers with an Arc all connected up. Of late when using Spotify through Sonos I noticed both speakers dropping out at exactly 15 minutes then coming back on 5 minutes later then dropping out again no sound then restoring. Up to now I have had no issues with the sound systems or set up any ideas. 

I just bought a Sonos Arc refurb for a good price and it has not shipped yet...the Arc is a little bit "old" now haha. Anything I might be missing out on? I just use my TV with an nvidia Shield Pro and will use the Arc with the eARC port on my TV. Nothing too fancy in terms of use, just a PLEX library and some streaming services.Also I see that only Apple iOS is supported for their room configurations. I do not use Apple products. Am I missing out much by not being able to set up the speakers and map the room so to speak with an iOS device?I am using a 65” LG G5 OLED. Bedroom setup, I opted to not get the subwoofer.Thanks :)

If I add a 2nd ERA 100 and pair it in stereo, does the volume slider button on top of the 1st speaker adjust the volume accordingly on the other speaker?  I frequently adjust volume up or down while listening to music, and I don’t want to use the app every time.  I really hope I wouldn’t have to individually adjust volume on both speakers constantly, or that would be a deal breaker.  I’m ready to pull the trigger on the 2nd speaker but need to clarify this 1st.  Thanks.

Noticed that when using tv audio swap the Dolby Atmos music is compressed greatly. Will there be an update to maybe like; uncompress it I guess

I would like lower volume on like ”1-2”. (I can only choose 1 in  app an not on speaker…)when having the speaker next to you and want some music for sleep it usually too loud. 

I'm using Apple Music with a Sonos setup consisting of Arc + Sub + two Era 300 speakers.When I play the following album, playback consistently halts mid-track, and the Sonos system becomes completely unresponsive—as if it's frozen. After a short while, it recovers as though it had rebooted.https://music.apple.com/jp/album/tchaikovsky-the-sleeping-beauty-childrens-album-piano/1825381287(Tchaikovsky: The Sleeping Beauty; Children's Album; Piano Sonata, Op. 80; Theme and Variations, Op. 19/6 – performed by Danil Trifonov)If you're using Apple Music, could you try playing this album from the beginning and see if the issue occurs?(not via AirPlay, but directly from Sonos App) In my case, the problem happens 100% of the time, although the timing varies. It usually doesn't take long to reproduce.There have been reports in this community of similar issues with Sonos + Apple Music—such as tracks skipping, audio dropouts, or playback stopping unexpectedly—and I believe this may be related.From m

I have 4 x Play:1s and am getting fed up with the workarounds I have to use to play my own music. I know Play:1 isn;t compatible with Airplay per se, but I thought there might be a way of getting to work if I add a 5th, more recent Sonos device to the group. Is this is true, and iso, could somebody advise on the cheapest/easiest way of doing this? Thank you

I have the beam soundbar connected via HDMI (eARC), with a Sub Mini connected wirelessly to the beam.   Each time I turn the tv off, the sub disconnects from the Beam.  I have to unplug the Beam, then power it back on - the sub reconnects.  Any suggestions to keep the Sub Mini connected to the Beam?

Price dropped 20% two weeks after I purchased. Will Sonos honor the discount?

Problem:Almost daily, my surrounds/sub all disconnect from the Arc Ultra and stop playing sound (thought he Arc continues working as expected). When this occurs, the app shows "Needs attention" for the Arc Ultra. Power cycling the Arc Ultra immediately resolves the problem for 24-48 hours.Setup: Soundbar: Arc Ultra (connected via Wi-fi) Surrounds: 2x Symfonisk Bookshelf Gen 2 surrounds Sub: Sub Mini Routers: Asus AX86U Pro + AX58U AiMesh Node Other Sonos speakers in the house use SonosNet via a single Symfonisk lamp that is wired to the router (does SonosNet play any part for the surrounds/sub in this setup?) Things I've Already Tried: Various AiMesh binding options Disabling DFS channels on 5 GHz Setting router 5 GHz control channel to static value Disabling automatic Sonos firmware updates (on the theory that the update process resulted in the disconnect) All the standard Asus Wi-fi tweaks to improve compatibility with Sonos (Airtime Fairness, beamforming, etc.) Rep

I have a small LR, 11’x23’. Which soundbar is better suited for my small room, Beam or Arc Ultra?Also, I don’t have room for 300’s would Era 100’s (or older One’s) do for the surrounds --considering they don’t have Dolby Atmos? Thank you

I have a Sonos Arc connected to a Sony TV and using a AppleTV OS and Apple remote. The problem I am experiencing is that the AppleTV remote does not connect to the Arc automatically. After unchecking from the TV speakers and checking only the Arc I am able to change the volume of the Arc. I want it so that I don’t use the TV speakers at all and to have the Apple Remote change the volume on the Sonos. more info: my TV is connected to the Arc via the optical chord on the eARC port on the TV.The remote and the TV connects automatically to the TV speakers not to the Sonos when the TV turns on and off

I created a new Spotify account.  The Sonos app will let me remove the old spotify service but when i try to log in to the new service it automatically authorizes the old one without letting me log in to the new one. Has anyone found a work around for this?

I have the Arc and a sub. I would like to add the surround speakers that can also  be my stereo sound. I can’t decide between the 5s or the 300! I do have a very large space 

How many ceiling speakers can I connect to one amp?

I have a large open plan house so I use the Zones feature to create 2 virtual speakers “Upstairs” and “Downstairs”. Each zone consists of a combination of Ones, One SLs and a Five. Ironically the Five in the kitchen needs a volume boost compared to the One that is also in it - currently the sound is biased towards the One. The Zones feature has a volume trim feature to compensate for this situation. The trim adjusts the volume from -15dB to +3dB on a per speaker basis. The Five does seem to respond but a 3dB boost is not quite enough. I need to dip the One by a few dB but the trim control has no discernible effect on any of my Ones. Anyone else noticed this before I submit a bug report?