Controllers and Music services

I’ve been using Sonos for about five years now. Unfortunately, I had to delete the app this morning to get my Spotify to work with my other bluetooth devices like headphones and my Wiim Player.This worked. But now, I don’t want to sign into my Sonos again. It constantly hijacks the connection and doesn’t let go.This has been happening for over a year. My WiiM player never does anything like this. I guess I’ll be sticking with WiiM, until I find an answer. It takes way too long to keep deleting the Sonos app and reinstalling. My friends are having issues with simplicity too. I’m starting to regret recommending Sonos to friends.

I can't add Imported Playlists to the queue in the Android app from my Music Library.  This was working previously in the Android app.  Doing the same Imported Playlist in the Windows version of Sonos app is working without issue so it is not an issue with the Playlist.The Android app can see the tracks in the playlist, but if I click on the play or shuffle icon it just spins away doing nothing. If I try to add or replace the queue with the tracks from the playlist it just spins.If I click on the three dots next to.the track and select Play Now, the track plays.This is broken for even Imported Playlists with 1 track.Is this a known issue that's been broken in a recent app update? I have searched but can't see anything about imported playlists broken on Android recently.Android App Version:  83.01.9

When I play long DJ sets from Youtube Music, it always skips to next after a while (typically 10-20 minutes into the track). I have tried removing YT from Sonos services and adding it back in (this trick usually works with Soundcloud), but the issue persists. Any ideas?

For some unknown reason when I clicked on my fave ABC radio station this morning Sonos wouldn’t play it. It’s playing Spotify no problem. Help! 

I can't use YouTube Music in my Sonos app. Nothing shows up in the app, totally blank. I've installed the app multiple times, relinked my accounts, restarted the router and so on. Searched the forums and web, no answer. Am I doomed here?  

HiI have Sonos since around 2017. Since two weeks I have a new computer with Windows 11 and now I am unable to use the Sonos Music Library on the Windows App (Sonos Controller for PC). Error messages:Sonos was unable to add the music folder. Please check that the path to the folder, and the username and password if needed, are correct. Reason: Access to the shared folder "\\XY" is denied.or"\\XY" is no longer available. The device where the music files are stored may not be powered on, or the path may have changed.What I would like to achieve is to incorporate two folders in my Sonos Music Library (as was before):C:\Music\01-MusicC:\Music\02-MusicNewThe folders are 121 GB and 210 GB in size respectively and shared with a dedicated local Windows user account (no microsoft online account).I am able to access the paths via UNC (e.g. \\MyComputer\01-Music) in Windows Explorer locally as well as

I have four rooms in my Sonos ecosystem. Living Room (Beam Gen 2 and Sub Mini with HDMI connection to TV), Media Room (Arc with HDMI connection to TV, Sub Gen 3, and 2 Era 300 as surrounds), Sonos Pair (of Play:1’s) and a Sonos Move. Often when I use the Sonos App the active room is the Living Room. I want to play something in the Media Room. When I deselect Living Room, select Media room, and hit Apply, the playback is correctly set to the Media Room, but the Living Room goes silent. Since my wife is often watching TV in the Living Room when this happens, it causes her some consternation. To resolve this she has to turn up the TV volume (which controls the Sonos system via eArc). Am I doing something wrong?

Hi There, today morning, suddenly Spotify is quiet. Spotify app shows it is playing though (and it works with bluetooth speaker), but no sound. SONOS app can play radio, but not spotify.Anyone else and is there a solution? I repeatedly restartet the SONOS speakers, but didnt’t help.

After doing rverything suggested in wifi section and having latest ubuquity routers snd access points… Still, my symfonisk nisk is having bad days, where application claims to have lost connection to source (Swedish radio). Not problem with that source or any other, like Apple Music, but only when played through my Sonos and only some days. Is there some Sinos server involved that causes these drops??

Is the ere any possibility of Sonos changing to a more granular eq for their amp, I rely on the amps and B&W 8’s and I find the current equalizer not up to taking advantage of this setup

For several months, I have been experiencing persistent issues with the S1 controller and Amazon Music. Despite reaching out to support for help, the problem remains unresolved. I have been a longtime user of both Amazon Music and the S1 controller, but ever since the most recent S1 software update on iOS, I can no longer use control Amazon music without constantly receiving the error message: "This song is not encoded correctly."I have already tried all standard troubleshooting steps, such as rebooting the devices, restarting the router, ensuring all software is up to date, and reinstalling the Amazon service within the app—none of which has resolved the issue. It's clear that Amazon Music itself isn't the problem, as the service works perfectly when accessed through Alexa (to control Sonos) or outside the Sonos app. Additionally, other music services, such as Spotify and Radio Paradise, continue to function normally with the S1 controller. This suggests the issue is un

Hello all, I hope someone can help me.I noticed the other day that a few albums in my library had suddenly split into multiple albums. At first I thought there may have been an update that had changed the way certain albums were tagged. I did some rudimentary checks on the album tags (I use Tag & Rename) but couldn't see any issues. However on further examination I noticed that the multiple of the albums had the same track in them see images below.Multiple of one album.Only one track (The same track) showing in both albumsYou can see that a look into the folder for this album shows 11 tracks. 

On this weeks iOS (April 26)  update the A-Z listing down the left hand side of the screen  for “Songs” has disappeared (from Local Library)It’s still there for Artists and Albums

Hello Sonos Team and Community,I own multiple Sonos speakers (including One SL) and have been a loyal user for years. Recently, I can no longer play Radio Rock (Finland) on Sonos. Instead of the station, I only get “Welcome to TuneIn” and ads looping endlessly.Here’s what I’ve tried:Removed and re-added TuneIn (New) in the Sonos app Logged in with my TuneIn account and added Radio Rock as a favorite Rebooted speakers, reset network, cleared cache Tried Sonos desktop app and mobile app Verified that the station works in TuneIn’s own appNothing works. Previously, I could add a custom stream URL to Sonos and bypass TuneIn issues, but Sonos removed that feature in recent updates. This leaves me with no way to listen to a major Finnish radio station on a multi-thousand-euro system.This is unacceptable. Please:Fix TuneIn integrat

Why am I hearing adverts when I switch my Sonos on that is pre programmed to play Heart Berkshire via their global app. This also happened with Tunein but stopped when I move to global but it has started again

Recently the iOS app stopped playing my iTunes imported playlists.  I have the latest software updates including iOS 26.4.2 and Sonos app version 84.0.34.  Using the Windows 10 app (Sonos Controller for PC S2 17.2.2) I’m still able to play Music Library Imported Playlists as usual.  But when I attempt to play or shuffle a playlist from the Sonos iOS app I just get a spinning indicator.  However, I’m able to play individual songs from the iOS app using Play Now or Replace Queue, etc.I tried clearing the queue before attempting to play an imported playlist using the iOS app but that didn’t help.Anyone else having similar issues with the iOS app and imported playlists?  I suspect it’s due to the iOS app update 84.0.34 or other recent Sonos app update.  For now my only workaround is to use the Windows app on my PC, or to play individual songs from my playlists.  Bummer.

I had to power cycle all my Sonos equipment to correct a “ghost” song that would start random play at various times of the day and night on one of more of my Sonos equipment throughout my house. Doing that solved that problem, but have now encountered another issue, one that is a major problem for me.I redid my connection to YT Music Premium, and have found that Sonos now limits the number of albums I can see for any given artist. A good example is The Rolling Stones who have over 100 albums related to them on YT Music, to around 20 to 30. This eliminates my ability to brows their catalog within Sonos; a major disadvantage when using Sonos. Sonos AI says to enter the album I want to hear, and when it appears, I will be able to listen to it when I want. If I knew what that would be I wouldn’t be typing this now.According to all sources of information I see, including Gemini AI, this is not a YT problem. It is a limitation of the Sonos app.I see similar posts abou

I started connecting Spotify (free) from Sonos app about 2 weeks ago and worked well for a week. In the second week, music was not coming through the Sonos speakers (pair of Five and a Sub) despite the Sonos app kept playing like normal. Tried disconnecting/reconnecting Spotify and playing through Spotify app. Music continue to play a while and then drop off while the Sonos/Spotify app kept playing. Tried rebooting router and power off/on speakers but still dropping off. All other music channels like Sonos Radio and Accuradio work as they should without dropping. It is just Spotify. Is it because I have a free account? I am reasonably sure this dropping off started after I updated firmware last week. Happy to disconnect Spotify permanently but I found this particulat music I liked only found on Spotify (Kelly Boesch).  

Suddenly, unable to see Sonos devices on one of spotify accounts in home.  in sonos, can see their account and playlist.  we are premium duo.  in their Spotify don’t see Sonos speakers.  i have revoked and added access to sonos back to her account updated all software.  in airplay/bluetooth i do see some of sonos speakers, which normally see them right away?  any thoughts?

I use a Sonos One stereo pair in the bedroom and frequently use Sleep Timer.After recent updates, when Sleep Timer finishes and playback fades out to zero, both speakers show a solid green LED during the night.Important behavior:If I manually pause playback → no green LED appearsIf Sleep Timer ends playback → green LEDs appearSpeakers remain fully online and functionalNo need to restart or reset devicesThis did not happen previously and seems like a change in behavior after recent Sonos app/firmware updates.Since this occurs in a bedroom use case, the LEDs are disruptive at night.I suspect Sleep Timer end-state is now treated as mute/idle, triggering the green LED.Can this behavior be confirmed or reviewed?

This has been stuck for hours and   only have about 5gb of file that im trying to add

I added local library tracks to my queue and when I double clicked on the first track, what my daughter had been streaming resumed playing. Please fix this.

Since the update to the app (April 2026), the Sonos app stays active on my phone after I close it in recent apps.  Before the update, I would open the app start some music and then I could close the app completelyid I didn't need it open.  Now it shows what is playing in the notifications even after closing.  If someone sends me a video or I'm watching something on Facebook or TikTok and I change the volume of a video I'm watching, it also changes the sound for my Sonos speakers which are playing music.I have to go into the system settings and force close the Sonos app to stop it from running and taking over the volume controls.I have a Samsung Ultra S23 and my husband has a regular S23 and both phones are doing the same thing. Anyone else having this problem or know the fix?  It's annoying to have to force stop the app every time.

In the Sonos application I would like to add in my servicesan application to listen to music, how should I do it?Thank you