Controllers and Music services

Does SONOS have anything in the pipeline to replace TuneIn for customer URL’s?  Tim C

Hello All -Surprisingly I have been referred here by the second level support team as they don’t have the answer, neither does the beta test team.I have about 35k tracks in FLAC on my NAS drive.  Until a while ago - after the last update but before going down the beta test route - I could right click on the root directory of all the tracks and they’d be added to the queue.  It took a little time but it happened.Now it simply tells me that the queue is full even while the “Queue is empty” is showing.  If I laboriously add each of the 30-odd subdirectories one by one they are added to the queue no problem, right up to the 35k level.I am using a Mac Mini M4 with Sequoia 15.7.4, 24GB of memory and Sonos S2 17.2.3.Any thoughts out there?  (Sonos support have no record of anybody else reporting this problem.)Thanks,Ian.

Is brain fm available as a service in Sonos?

I have a combination of SONOS (Amp and One) and Apple speakers.  For various reasons, I almost exclusively use my computer as the “host” and airplay to the devices.  All the SONOS devices go to “sleep” after a period of time (several hours) even with music playing.  At that point they are “stuck” on the Apple Airplay selection list and I have to restart Apple Music to be able to select again.  Is this common?

HiI have Sonos since around 2017. Since two weeks I have a new computer with Windows 11 and now I am unable to use the Sonos Music Library on the Windows App (Sonos Controller for PC). Error messages:Sonos was unable to add the music folder. Please check that the path to the folder, and the username and password if needed, are correct. Reason: Access to the shared folder "\\XY" is denied.or"\\XY" is no longer available. The device where the music files are stored may not be powered on, or the path may have changed.What I would like to achieve is to incorporate two folders in my Sonos Music Library (as was before):C:\Music\01-MusicC:\Music\02-MusicNewThe folders are 121 GB and 210 GB in size respectively and shared with a dedicated local Windows user account (no microsoft online account).I am able to access the paths via UNC (e.g. \\MyComputer\01-Music) in Windows Explorer locally as well as

I have a Samsung S25 phone running Android 16 and oneUI 8.5.  Last Monday, 11 May 2026, Sonos updated their app.Since then I can not manage alarms in the app.  The only way to manage alarms is in a PC app, in my case MacOS.  There’s a catch, the MacOS app is intel based and M1 Macs use Rosetta to use it.  The Rosetta translated app will soon be withdrawn.Sonos Support take two hours to get to the point where they just shrug their shoulders and point toward the soon to be withdrawn PC app.We invest on Sonos products because of a perceived notion that it’s good an reliable.  In recent times Sonos has become a laughing stock.Has anyone else had a similar experience? Regards,Kevin J

je rippe mes CD audio avec NERO, et je vois la jaquette s’afficher dans l’appli NERO pendant le rippage. Cependant, quand j’importe le CD dans SONOS, la jaquette ne s’importe pas. Pourquoi ?

I have a number of different alarms. I would like to configure transient groups for those alarms. Some alarms should group certain speakers. Other alarms should group different speakers. I can’t set up a group “beforehand” that is appropriate for all types of alarms.  it seems like there should be some sort of “select speakers to group” when setting up alarms, but strangely you can set up alarms on only one speaker at a time. And if you set up the same alarm on multiple speakers, they don’t “sync” properly. 

Anyone else getting this? When you click the play triangle, it shows the square stop for a moment (which shows when it’s playing), and then goes back to the play triangle. The infinite mix channels are fine, but Live on 1 and Live on 2 are not working.

Just an update to a previously reported issue Duplicate album names queued together | Sonos Community.  I have this album on my music library (apologies for some of the titles, but that’s the way it is): File list for album tracksThe album is listed three times in the controller: Selecting any one of the duplicate titles shows only one track: The

Hi - I have a mix of old and not so old speakers (Soundbar, Play One, Play 2, One Gen 2) and operating my Music library (iTunes) through my iMAC ………. and S2 Controller (I was advised on a remote session with Sonos Technician) to install S2 rather than S1). For some months (since a Sonos update?) I’ve not been able to correctly sync my music.Problems I now show on all devices (2 iPhones and the iMAC) duplicated Imported Playlists.  I can play either of any particular duplicated playlist through the iMAC ……….but not through the Controller on either phone.This has given me the run around for some time and tbh getting fed up with it.Happy to get this sorted on S2 or AS1, if someone can help overcome the issue, or alternatively to install a 3rd party app that works for all devices

If anyone has sonos playing their jellyfin music please share how.  Jellyfin is so awesome i find it almost impossible to believe there is no solution.  I must be missing something big.  But after hours of reading around and looking at ports and multicasting and reading about dlna and upnp i feel lost.  (6) play ones (1) playbar (1) movejellyfin running on truenas scale with port 1900/udp open.  i see nothing in the sonos app about jellyfin or dlna or upnp.  i’m tempted to create a smb share to try to share the files directly??  ​@RenegadeAndy did you ever work anything out?

 Hi,a few months ago I created the linked post requesting a full-screen cover display option on iPads, similar to what’s available on Android tablets. I was wondering if there’s any update or new information regarding this feature request. It would be great to have this option again, as I use my iPad as a dedicated home music controller.Thanks! 

HiI have been trying for quite a while to update my Sonos Windows App on my Windows 11 device but just keeps on failing. I have submitted a diagnosticsIs anyone in the Sonos community able to help?In the app it doesnt show anything under error log either so I have got nothing to help my self troubleshoot myself. All updates are applied to my Win 11 machine. I can answer any other questions if it helps. Thanks Moderator Note: Recorded and removed diagnostics number. 

I bought my Sonos 2006, so it's most probably 1st gen. The main connector to the internet with an ethernet cable is a ZP100. Over the years, the  other ZP100, I think it is, with the small Sonos speaker upstairs stopped working.. The  remote control  that I bought with it stopped working too. Luckily an app was made, so the remote control (which costed a lot of money, was made redundant anyway). Left with the ZP100 downstairs and a non Sonos speaker, it worked for years. Then I added a PLAY 5 to the mix for the kitchen. All these kept working for many years, and then life happened - no time for listening to music THAT WAY. About 5 months ago, I had a guest and put the kitchen one on. We had a good time, listened to old school music.  The very next day, to continue the vibe, I put my Sonos on and to this day, I can't get them to work! Was a code sent to brick the older ones once they come online? There's no reason the systems shouldn't work. I just want to register my unhappiness. I'

For some unknown reason when I clicked on my fave ABC radio station this morning Sonos wouldn’t play it. It’s playing Spotify no problem. Help! 

Hi, I can’t access any bbc station via the voice assistant.My sonos set up is in the UKI have deinstalled and reinstalled the bbc sounds appit is on my favouritesSonos, frustratingly can not find any BBC radio station.can anyone help?

I saw a notice on my Apple Laptop that Sonos will no longer run on Apple silicon.  If this is the case, how will I get this needed update?  Will Sonos push it, or will I have to go to a site and pull it? I expected a more proactive response from Sonos.  Thanks.

This is the screen I get when I open the app on my Windows laptop:when I check for updates, it says I am up to date, then returns to the above screenNone of the “More Options” does anything to start the app workingAny one any ideas ?I have reinstalled the software

I use a Sonos One stereo pair in the bedroom and frequently use Sleep Timer.After recent updates, when Sleep Timer finishes and playback fades out to zero, both speakers show a solid green LED during the night.Important behavior:If I manually pause playback → no green LED appearsIf Sleep Timer ends playback → green LEDs appearSpeakers remain fully online and functionalNo need to restart or reset devicesThis did not happen previously and seems like a change in behavior after recent Sonos app/firmware updates.Since this occurs in a bedroom use case, the LEDs are disruptive at night.I suspect Sleep Timer end-state is now treated as mute/idle, triggering the green LED.Can this behavior be confirmed or reviewed?

On one of the albums in my library, one channel disappears when the album is played on a Sonos speaker. I know that a single Sonos speaker is monoaural, but it sounds like there is no right speaker. The guitar is missing; there is only bass and drums. Other albums sound just fine on these speakers.This does not happen on the original CD played on a CD player or with an iPod, or on the desktop PC where my music library is stored, which uses iTunes. It does not happen on my Mac laptop, which uses the Apple Music app. And it does not happen on my iPhone. It only happens on my Sonos speakers. I have four different Sonos models for different rooms, and they all have this problem, but I have been testing mainly on a Roam.I spoke to a Sonos AI assistant for more than 25 minutes. She suggested that I try playing the album from the Apple Music app instead of from my library. It is perfectly normal on my iPhone, but it has the same problem when played through the Roam speaker.

Every time I try playing an Amazon Playlist larger than 100 tracks (haven't tested with other providers) the system fails to queue properly. It will load the first 100 tracks correctly, but the remainder of the queue will just be the last few songs in the playlist repeated over and over until the queued track count matches the playlist count. I have tested by adding and removing songs from the playlist with the same result every time. This is especially annoying when shuffling as I'll hear the same 2-4 songs repeatedly with different ones sprinkled in. Is there somewhere I can report this bug other than here? This is all I could find. 

Hello all, I hope someone can help me.I noticed the other day that a few albums in my library had suddenly split into multiple albums. At first I thought there may have been an update that had changed the way certain albums were tagged. I did some rudimentary checks on the album tags (I use Tag & Rename) but couldn't see any issues. However on further examination I noticed that the multiple of the albums had the same track in them see images below.Multiple of one album.Only one track (The same track) showing in both albumsYou can see that a look into the folder for this album shows 11 tracks. 

On this weeks iOS (April 26)  update the A-Z listing down the left hand side of the screen  for “Songs” has disappeared (from Local Library)It’s still there for Artists and Albums