Recently the Sonos app will not play playlists from my iTunes library. It will play albums and songs no problems. But no playlists. Sonos seems to not care about people with music libraries. First they broke the compilations function so that every song in a compilation with differnet artist is considered a different album. Now this. It is exasperating. It keeps me from buying any other Sonos products as I contemplate elternatives.
Question
iTunes playlists not working at all
Odd, it’s currently playing ‘normal’ playlists for me. Have you called Sonos Support to discuss it? It could be a local issue with connecting to Apple’s servers properly, easily rectified, or an indication of something else.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
For the compilation album problem, look in Settings → Music Library under Music Library Settings, Group Albums by. You can select “iTunes Compilations”, “Album Artists”, Both, or Do not group.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.