Controllers and Music services

Hvordan ser jeg om min Amp leverer det Losless signal spotify kan levere? Min mobil og Ipad kan og når jeg streamer (via eget netværk) til min Amp så spiller den da, men om det er losless ved jeg ikke… Moderator Edit:Google Translate-How do I see if my Amp delivers the Lossless signal Spotify can deliver? My mobile and Ipad can and when I stream (via my own network) to my Amp it plays, but I don't know if it's lossless...

I’ve added my sub4 2x era300 arc ultra to app what do I need to do in the app to  finish it offthank-youin advance

Hvordan ser jeg om min Amp leverer det Losless signal spotify kan levere? Min mobil og Ipad kan og når jeg streamer (via eget netværk) til min Amp så spiller den da, men om det er losless ved jeg ikke… How do i know if my Amp delivers the Losless signal that Spotify does ? My mobile and Ipad does and when i stream (my own network) to the Amp it plays - but if its Losless - i couldn´t say...

Despite over 30 calls and chats with Sonos Support, I cannot play anything from Amamzon Music without songs dropping out because they are " not encoded correctly". This has now been going on for over 3 years. I have reset the apps, systems, speakers, reconnected etc etc and nothing works. So, currently I just bluetooth to my speakers directly from Amazon Music and it works perfectly. My internet is very fast (500mbps) and Support have checked diagnostic reports, packet size, channel etc and have run out of ideas or recommendations. Given its a common problem here, what have others done that has resolved this for them? I simply cannot use the Sonos App without the song dropping out after 1 min! At least Bluetooth works but what is the point of the Sonos app in this situation?!

Hello,,,I’m noticing lots of issues playing Amazon Music through Sonos speakers, anybody else experiencing this or know if it’s a known (and accepted issue by Sonos)? Issues with shuffle; constantly cycles through a small selection of songs in a playlists.Refusal to play songs later in a playlist; I manually select a songs but each and every time, the first song of the playlist plays, not the song selected. Regards Ted

HiI have Sonos since around 2017. Since two weeks I have a new computer with Windows 11 and now I am unable to use the Sonos Music Library on the Windows App (Sonos Controller for PC). Error messages:Sonos was unable to add the music folder. Please check that the path to the folder, and the username and password if needed, are correct. Reason: Access to the shared folder "\\XY" is denied.or"\\XY" is no longer available. The device where the music files are stored may not be powered on, or the path may have changed.What I would like to achieve is to incorporate two folders in my Sonos Music Library (as was before):C:\Music\01-MusicC:\Music\02-MusicNewThe folders are 121 GB and 210 GB in size respectively and shared with a dedicated local Windows user account (no microsoft online account).I am able to access the paths via UNC (e.g. \\MyComputer\01-Music) in Windows Explorer locally as well as

The app seems to be getting progressively worse. I’ve now got the following issues. Alarm didn’t go off today Tried and failed to play music to the relevant speaker  if trying to interact with app, I need to close and restart as many as 4 times before it properly loads Can’t play music to several speakers  Almost impossible to play everywhere - always fails  My WiFi is good around the house is there an update coming any time soon to fix all of this? Terrible experience for a system so dependent on the app, especially if you have lots of devices.  Graeme 

I’m a complete novice and not technically gifted!  I have a Sonos Era 100 and Amazon Prime unlimited.  I can’t link the two so that the playlist on Amazon plays on Sonos.  Help please.  Thanks 

Hi, Do you know if Sonos will support Qobuz Connect ? The Qobuz app has some features that the Sonos  app does not… Thanks.

I spent $2500 on a system that I deeply regret because of the app. The speakers aren’t the problem, it’s the app. Now I have system for sale on Marketplace for a 1/3 of what I paid and absolutely no interest. And why isn’t app an option in the subject drop down menu?I would not recommend.

I’ve been playing my Sonos’ from a NAS box in my basement for years. Works great, but not I don’t really need to have that box. Are there any cloud based SMB shares? A little bit of reading tells the there are security issues, but...

I’m not sure if I can do anything about this strange behavior in some settings or if it’s a bug. It’s present on both iPhone and iPad. If I’m in player mode like shown on left picture and want to go somewhere else the first time I press an icon, it doesn’t change to that mode but some previous mode. I’m pretty sure it did not work like this a couple of updates ago. Not sure when it changed.On iPad it’s even worse because the controls jump from bottom to top when going from player mode in the same way as shown in the pictures. Seems like a minor bug to fix to me. If it’s not some obscure setting I haven’t found. 

Hi there, I’m so completely frustrated. For no apparent reason, my mini sub, and 2 x ONE SL’s have stopped working. All three speakers have a solid white light on but are now not showing in my “Living Room” system. The Arc Ultra is working. (I have an arc ultra, a mini sub and two ONE SL’s). I’ve tried a factory reset on the mini sub and it connected it to the wifi successfully and then at the final hurdle I get a message “Sub not found. Make sure your sub is powered on and connected to wifi” - which it is. During set up I got another saying “you may not see your speaker in your system and if so disconnect the power and reconnect power to finish set up” - I’ve tried that and NOTHING happens at which point my only option seemingly is to start the whole process again. I’m going around in circles.  Cheers.

If you Airplay to a Playbase + Sonos One + Sub over WiFi, it will stutter.The only way to stop the stuttering is disabling Surround, which is quite inconvenient since everytime you switch to TV viewing you have to go to the app and enable it again.There are quite a lot of threads blaming it on the WiFi coverage, 2.4 Ghz and 5Ghz channels, even blaming the WiFi chips on the hardware. The only solution is wiring the ethernet in the Playbase, or as I have said, disabling the surround.Since Surround works with Library over wifi and the normal TV, it really looks like a software bug which could be easily fixed. Even if it’s

Hello everyone,I have one group set up in my living room that consists of Arc Ultra, Sub , Sonos One SL’s for surrounds.    I also have two Sonos Era 300’s I bought for mainly playing music. (not going to use while watching tv).  When playing a song on Apple music i selected my living room set up and my Era 300’s the music starts but as soon as i try to move volume slider the music stops completely?  When I take off the TV set up and only play through 300’s, volume is fine to use?       Any ideas why playing over two groups my controls not working properly?

 I read a lot of complaints from new users about how difficult it is to add a local share containing their music.  I remember years ago when BlueSound used to look for shares on my network.  Then a list of those shares was generated with the proper path shown.  All you had to do was pick which shares you wanted to index.  For some reason BlueSound eliminated that feature.  Can someone tell me why a feature like that would no longer be implemented.   Seems logical that Sonos may want to implement a feature like this to make life easier for new users.  Of course what might make this moot is the fact that new users would have to have available shares on their network.  In my case shares on a backup NAS were available and BlueSound found that share along with others I was not aware existed.

Buenos días, Sonos no tiene integrado Qobuz Connect y anima a los usuarios a que pidamos esa integración a Qobuz.La respuesta de Qobuz es exactamente la misma que Sonos, pero al revés, que pidamos esa integración a Sonos.Al final, se pasan la pelota de uno al otro y los usuarios somos los que padecemos la falta de integración para nuestros altavoces Sonos.

I can't use YouTube Music in my Sonos app. Nothing shows up in the app, totally blank. I've installed the app multiple times, relinked my accounts, restarted the router and so on. Searched the forums and web, no answer. Am I doomed here?  

Since the update to macOS Tahoe I have been unable to connect to the Mac Sonos app. I have re-installed the app but that has made no difference. I spoke with an agent on  Sonos chat and he said as the update had only just happened that might be the reason. I thought that’s why Apple released beta versions  so cos could sort out any problems prior to the general release. It’s working fine on my iphone that was updated at the same time

Does SONOS have anything in the pipeline to replace TuneIn for customer URL’s?  Tim C

la aplicacion no funciona, compre un sonos amp y un sub y no me daja agregarlos, por lo que no se pueden configurar, entonces no los puedo usar, vendo e instala estos equipos, con estas fallas ya es mejor no venderlo a menos que alla una solucion ahora  Moderator Note: Google Translate - The app isn't working. I bought a Sonos amp and a subwoofer, and it won't let me add them, so they can't be configured and therefore I can't use them. I sell and install this equipment, but with these problems, it's better not to sell it unless there's a solution now.

Two basic questions (that will help me navigate Sonos App with my 65 y/o brain).Is there ONE instructions manual I can print out explaining the Sonos app.? I am getting lost as I search the app. when navigating little tasks like sync sound for TV. - I’ve seen it in the ap. but how to noe find it…  (Maybe it’s my 65 y/o brain). What is the simplest way to search and find answers to simple “how to” questions? e.g. “how to lift sub volume..”

Jeg har stadig problemet Hvornår bliver det løst eller skulle det være løst

Hi,  after downloading the Sonos app on my Oukitel WP22 , In the midle of instalation/connection with my Sonnos account always fails to finish the instalation. I`m forced  to use my laptop to listen music… Can you help me? Vasil Borisov Moderator Edit: Removed personally Identifiable Information

Android latest versionSamsung S25 Ultra When setting alarm time, keypad isn't staying on screen which prevents entry of the numbers.