Controllers and Music services

Since an update over a month ago, when setting or changing an alarm (On Android at least), the keyboard quickly pops up and then dissappears. It's impossible to change the numbers without going outside the app, copying the numbers you want in some other text box of an app, and then returning to the sonos app and fiddling with the text box until it highlights before I can attempt to paste it. I figured it would get worked out but it still hasn't, even after a new update. Is this bug known about or being worked on? It's been getting more and more frustrating as it goes on. 

Since the last app update, I am no longer able to set the sleep timer when listening to Radio Paradise through the RP service. It isn’t an issue when playing any other content, nor even if listening to RP though TuneIn. The message on the pop-up tab which would normally display the sleep timer option as well as other options, states “Unable to load. Some information is missing from this content”.Is this a Sonos app issue or a problem with the RP service? 

I have two problems when setting alarms. The first is a recent one. When choosing a music source, I used to be able to choose from my whole set of services as an option. For instance I could pick a Spotify playlist or artist radio.  Now, I’m given a very narrow list of options with no detail ( like “playlist 1” for instance). Secondarily if I choose a Sirius Xm station, the alarm will revert back to Sonos chime. I understand the problem you got yourself Into with the botched rearchitecture, but why do you keep breaking simple tertiary features every time you make a change. 

As of a couple days ago I can no longer connect to PLEX.   I get“Something went wrong. Try Again” when click on artists from my favoritesand“No content items available” when clicking on Plex iconI can cast to my sonos speakers from the Plex app (not plexamp) on my computer.If gone through all the suggested steps I could find from the internet.  I guess my question is to see if anyone else is experiencing it or if it's just me (and for how long).  If its everyone, then hopefully its (another) screw up and they’ll get around to fixing it eventually. super frustrating that something that has worked for years just stopped working especially when its the reason I went with Sonos.

I’m having issues whereby nothing in the Sonos Pocketcast plugin is syncing too or from my Pocketcast app / account. I see this was a problem previously but threads have been closed for comment, but a quick search of the internet shows this is still a problem for other users also. Is there a solution?

Hi Guys.I have about 8 Sonos speakers in various locations around the house. Of current concern is a Play1 in the Master bedroom. I set an alarm on this speaker with the S1 app before it was called the S1 app - probably about 10 years ago if not more. 6 days a week (I have Saturdays off) it streams a local radio station from 6:30 am for two and a half hours - so it shuts off at 9 when everyone has either gone to work, or should be up in the office if they are working from home that day. If I hear it stop, I know I’m late into my home office. For more than a decade it has worked like clockwork.2 or 3 months ago it started shutting off randomly. Its supposed to run for 150 minutes, but might go for 45, might go for 10, this morning it only went for about 2 minutes before cutting off. Sometimes it substitutes the stream for the chime when the radio cuts out (like this morning) but usually it doesn’t - just stops. The one thing it hasn’t done in the last three month is jus

I’ve used the system in my workdays for some years now, and love it, but notice that when I played playlists controlled from my streamdecks I would have intermittent drop outs and cuts, like the left/right/sub would independently drop and then come back after a few seconds.I had searched a lot, dont many updates, restarting my router and all the satellites in the mesh, nothing worked. At this point, if you’re hoping theres a silver bullet, sorry, BUT. I recently got a mate who had been playing with music generation online, and I really liked the stuff he made so got a copy of it onto my main pc, and added the folder as a music library in the sonos app. Other than having some of the worst playlist management options I’ve ever seen, like having to remove and re-add a library source to update it…. it HAS NEVER CUT OUT. I only just realised it this morning as yesterday I’d hit a different playlist and had the cut out but didnt make the connection. So I figure its either th

All 7 speakers were working fine on my Eero system. Then my internet went out and the technician said it was because of a programming glitch (Internet service providers recently changed hands). But he fixed it and now internet works and my Eero network is also working and even shows that the Sonos speakers are connected. However, the sonos app will not recognize ANY of them. I have 1 hardwired direct to the Eero hub and it still is not seen. In the sonos app, i am logged in, i have deleted and reinstalled the app, and Content Services in Sonos remains grayed out. When i go to spotify (which also is up to date) and tap the icon to connect to sonos, there is nothing. How do i get content services showing? how do i get this damned nightmare of a system to recognize speakers (and yes i did a factory reset)

One of the things that I really about Mac is being able to seamlessly select a Sonos speaker from Control Center to enjoy better audio than my MacBook Pro provides.  That has worked well until yesterday.Now when I select a Sonos speaker (in this case an Era 100), audio works for 1-2 seconds and then it stops.  The speaker still appears in Control Center and I can adjust the volume slider, but there’s no audio.I think I’ve narrowed down the issue.  Yesterday I installed a Sonnet 10GbE Thunderbolt adapter.  When that’s plugged in, I run into the issue with audio to the Sonos cutting off.  If I unplug the adapter, the audio works as expected.What’s the solution?  

My Sonos app is not working, it’s appears to load during too much time. I’ve to reset my symfonysk but isn’t working 

I have 7 sonos amps configured in a daisy chain to one switch port for ethernet right now. I have tried both 1 amp wired and no amps wired with the same results. The volume control slider on s2 app is about 20% of the time delayed about 1-2 seconds. Meaning I change the audio but the audio doesn't actually adjust for 1-2 seconds. I have many projects with the same config and I have never noticed this. Same exact equipment and gear.The only difference here is the router inf ront of the Bell Fiber GigaHub and configured with PPPOE which seems to have been working well. I downloaded teh desktop app and it works perfect. WiFi is very strong I am right beside an AP with full power.Spoke with Sonos and they saw nothing on their end. Anyone have any ideas, similar circumstance or anything ?I verified non of the amps is the root bridge in the matrix and they all just appear as secondary nodes which my understanding is good

Just an update to a previously reported issue Duplicate album names queued together | Sonos Community.  I have this album on my music library (apologies for some of the titles, but that’s the way it is): File list for album tracksThe album is listed three times in the controller: Selecting any one of the duplicate titles shows only one track: The

App tells me that I keep needing to update network, even after I do it and it’s verified, it tells me I am not connected 

I have some ghost boxes (dimmed out, don’t do anything when touched, can’t be removed when editing the list) in my Sonos favourites in the iOS app. On the web player they are not visible.  anyone know how I can rid of them or can Sonos fix this bug? tia 

I still have missing items in app after doing reboot

My Sonos system is getting along with my SMB NAS now. Except one album out of 2000 is showing up wrong! Below you can see that Sonos shows two copies of the same album, although of course there is only one. And (much worse!) that “album” only has one song listed, even though there are 20 on that album.  Looking at the tags there isn’t anything odd about that album. Ideas? The single song​​​​​​the album shown twice 

When playing a podcast in bbc sounds the queue is back to front so old episodes keep playing. Has anyone found a fix to this? 

HiThere seems to be a lot of conflicting information about which Sonos speakers play lossless and also how to tell.  I have the following set up: Play:1 and One paired in one roomPlay:1 and One paired in second roomEra 100 in another room  Will any of these play lossless? If so, how do I make sure it happens or is it automatic?I always play directly from the Sonos app with integrated Apple Music thanks  

I can't use YouTube Music in my Sonos app. Nothing shows up in the app, totally blank. I've installed the app multiple times, relinked my accounts, restarted the router and so on. Searched the forums and web, no answer. Am I doomed here?  

mmmmm… so I follow the TruePlay prompts to the letter.  The result?  My system is now down. Had to hard restart my iPhone.  Yes, I have the latest iphone software, updates, massive connectivity on my network and updates to all speakers.  Oh sonos...I think we’ll need to send you to goodwill.  My patience is GONE. 

Anyone have problems like this recently? I had to re-copy and re-index everything recently. Now some albums don’t have artwork. The artwork shows up on my computer in Apple Music, shows up in finder on my SMB server, but does not show up in Sonos controller on iOS or on MacOS. 

I keep trying to access my systems settings in the app, but when I select the gear in the top right, it keeps redirecting me to Sonos/com to login, which I do. then, it just keeps me on the site, where I cannot do anything related to my account. advice?

My radio station skip when playing Tune In but if I switch to Pandora (where I can’t get my local radio) system plays fineThe radio stations have their own apps but I don’t know how to connect Sonos directly to those apps to see if the skipping would stop.

Co chwilę coś.... aktualnie, niby jestem zalogowany ale jednak, nie mam konta.... do niedawna wszystko bylo ok, glosnik nie zmienil nawet miejsca ani wi-fi.… Moderator Note: Translation by Google Translate - Every now and then something... currently, I'm supposedly logged in but I don't have an account... until recently everything was fine, the speaker didn't even change its location or Wi-Fi....

I’m not sure if I can do anything about this strange behavior in some settings or if it’s a bug. It’s present on both iPhone and iPad. If I’m in player mode like shown on left picture and want to go somewhere else the first time I press an icon, it doesn’t change to that mode but some previous mode. I’m pretty sure it did not work like this a couple of updates ago. Not sure when it changed.On iPad it’s even worse because the controls jump from bottom to top when going from player mode in the same way as shown in the pictures. Seems like a minor bug to fix to me. If it’s not some obscure setting I haven’t found.