Controllers and Music services
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For some reason still unknown, the day after I disabled SMB1 on my Sonos (S2) library, I was unable to access it from any device. The typical suggestion is to just delete the library, then add it again, so I tried to do that.FYI, my library is on a Windows Server 2019 machine - this is not a NAS or USB connected to a router.I have a large library - around 100GB, and Sonos was unable to index it, telling me that the server share was “no longer available”. If I instead populate my library with a TINY number of artist folders, it will index with no problems. Sometimes after croaking on too large an update, it works the second or third try. I’ve seen this problem in the forum before.What is the bug with Sonos indexing large libraries/folders?!??
I have a Sonos One Speaker that has been hooked up to my home internet since 2015. It has worked just fine until recently -- when I opened my Apple Music account and got the message:“Your Apple Music account needs to be Reauthorized” I click “OK”, and get: “Your Apple ID xxxxx will be used to reauthorize account” The ID is correct, so I click OK.After a few seconds, a screen pops up ( with bells and banners...) and the text says: “Your Apple Music Account has been Reauthorized” SO...I click the “DONE” button at the bottom and get the message:“Unable to browse Music...” I click out of that screen and get:“Your Apple Music Account Needs to be Reauthorized” AARRRRGGGGGHHHHH!!!!!I could play that loop many times with no good outcome...Everything is up to date, speaker, sonos software, computer, etc.Here’s what hasn’t worked so far: 1) Turning Router off and on (many times) 2) Rebooting the Speaker. 3) Setting it all up again from the beginning, trying BOTH an iPhone and an Android.
Ijust added a NAS to my network and connected my Sonos system to that NAS and have scheduled index updates each evening at 2am. I rip CDs to the NAS and every so many days I update the meta data/tags to clean up the initial data that was used. The biggest issue I’m having is when tag data changes and creates a new album in the library but the previous versions of that album also remain. Here is an example.I have a single album that is a 2 CD set When I rip the CDs - it creates two albums in my library named ‘Album Name - disc 1’ and ‘Album Name - disc 2’ When my Sonos library is indexed, it creates the 2 separate albums I go into my library software and update the meta data where both cds have the same album name and I indicate disc 1 and disc 2 The next time Sonos library is indexed - it creates the new album with the corrected album name and all tracks in the correct order grouped by cd1 and cd2 as expected However, the original 2 albums that it initially created also remain in m
Hey there,As a result of a PowerPoint issue, the electrical supply to the house was shut off. As soon as the power is restored, all three rooms appear to be working. It won't play anything until I play something. Tune In does not have any radio programs. My Tidal streaming account was used to listen to music. Once again, nothing. I need your help!
I have had Sonos since 2008 but recently the reliability has gone through the floor!! Products missing, playlists missing and if I see “cannot connect to Sonos” again on my iPhone I will not be responsible for my actions….. What has gone so badly wrong… The whole experience has become a nightmare!!!
HiI have had a lot of trouble with my S1 system dropping speakers. I checked through my network and made some changes. It seems a bit better. All the devices have come back. However, it now sees no services. Spotify for example. sonos.com sees all my devices and says No Subscriptions. Spotify still shows sonos as connected to it. The sonos system seems to become much more fragile….I can play nothing.ThanksTerry
I currently store my music on a Buffalos LinkStation 210 2TB NAS drive. For over one year, this has worked great with no issues. However, recently (and I think immediately after I ran the last Sonos update), my Sonos system can no longer locate the directory. It tells me that the NAS (a) might be disconnected or (b) that the login credentials are possibly not up to date. I know both of those suggestions are incorrect because: (a) I can access it via my computer without any issues whatsoever; and (b) the username/password have never changed.All the same, I have tried removing the directory and putting the path back into Sonos. I have reset the username and password and put those into Sonos. Nothing I do though works. I have tried variations on the path, to no avail. Although I have tried variations, typically the path is this: //LS210DAED/share/Music/MusicFor a little more context: About two weeks ago I added new music to the NAS and updated the library without issue. Then, at some poin
Original topic has been closed ^So this is what I’ve found...After a few months the issue is still happening. Not as often, but still once in a while.Re. the VPN. Weirdly, although Sonos is already bypassed, the issue actually seems worse when it’s completely disabled (‘VPN’ is Blokada by the way - I only just use it for a bit of light ad-blocking).So I don't think that's the problem.One thing I have noticed is that sometimes when I open the app and go to favourites, the "All your favourites in one place" screen will show up for a split second, and then the favourites will be displayed as normal.This may be because favourites are system-wide and not device specific. So it is as if Sonos hasn't had chance to load them in yet from wherever they are stored. And every now and again it takes a few minutes for the system to get it’s act together. (But generally they load instantly).Slightly different issue, although it may be related. I have terrible trouble with the phone disconnecting fro
Yesterday I added two Play 1 speakers to my home (First time setup). In the sonos app where you add music services, spotify don’t show up. Not on the phone and and not on the desktopp add. A whole lot of other music services shows up. From my spotify app i can detect the sonos speakers but when i try to connect to them it just tries to connect endlessly. And nothing happens. I can connect to my google home speaker just fine from the app.From the sonos app i can play music through the sonos speakers with the other music services, so the speakers are connected and works, it is that I can’t add the spotify app to sonos, and if i use the spotify app it wont connect to the speakers. I have previously connected to sonos speakers in my dads home from the spotify app with no issues.What I’ve tried so far: Reinstalled both the spotify and sonos app.Rebooted the network, rebooted the sonos speakers.
I’ve been struggling with the Sonos S2 app. All works fine with the app until I log in. At that point, all of my devices become unavailable. If I log out, close the app and go back in, my devices become available again. Clearly there’s something in my profile that’s completely screwed up. I’ve tried countless times to reconnect the devices, but the app always fails once I log in. It seems like I have to delete my account and recreate it, but that may be extreme (and might mess up my registrations).Of course, despite my system working fine when I’m not logged into the app, I lose access to all of my services unless I’m logged in.How do I fix this?Thanks!
Frequently when I select a song from my music library, even from the app on my computer where my music library is hosted, I get the “unable to play xxxxxx, the server cannot be found” error.If I clear the error message and tap play several times though, without changing, resetting, or touching any part if the system in any way, the song will start playing. So in some sense it’s a false error message, as all the devices are on and connected and ready, and the system can do it, just not right away. It happens more often than not when I select a song these days, and it’s annoying. Anyone know what might be behind that or how to make it better?
Hello,The electrical supply to the house was shut off due to a PowerPoint issue. In the Sonos App, all three rooms appear to be working as soon as the power is restored. Until I try to play something, I cannot get it to play anything. There is no radio program on Tune In. My Tidal streaming account was used to listen to music. Once again, nothing. I need your help!
So I have this issue, I believe since Sonos version 14.20.1, that I'm unable to 'browse' my Plex content via the Sonos iOS app and Sonos Controller for PC.I can search content and play via the Sonos iOS app and Sonos Controller for PC, but unable to browse the content. I also restored my Plex music server to a previous version so I'm really sure it's related to the latest version of Sonos 14.20.1Do you members also experiencing this issue?Sonos 14.20.1Plex 18.104.22.16886
I have a Sonos IKEA frame and have recently reconfigured my wireless network. As a results, I fail to connect the Sonos speaker. I have tried all the suggestions to reset, restart etc. I have even checked that my speaker connects to a network in a different building. My hunch is that there is some incompatibility between the speaker and my network settings, but I cannot figure out what to do.Any suggestions?
Hi there,From a couple od weeks I’m experciencing problems with browsing Deezer on Sonos S2 app (PC and smartfone). The issue is: when I enter the Deezer tab in Sonos app, there is a loadsing sign for a brief moment and then the text “unable to browse music” aprears. I’ve already tried turning off and on the whole system, updating the Sonos app and Deezer app, but there is no effect. The strange thing is, that sometimes it works, so I’m little bit confused and guess this sugests that the issue is with Deezer, but maybe Sonos have some solution for this?Last time (2-3 days ago) it worked just fine, and then, when I’ve reconfigured speakers (Beam and 2x Play:1) and reactivated Deezer account the problem came back… Any ideas how to solve this, the issue is iritating?PS - voice control works fine with Deezer.
Hello, For a long time now, I've been having issues with Apple Music playlist artwork showing up as a generic icon on the S2 app on my iPhone, and the same results are from the desktop controller on my Windows 10 laptop I have finally figured out why this is happening, but I still need to figure out how to fix it. If I add the playlists from Apple Music to a Sonos Playlist using the following option, the artwork shows up as expected (see below). I select the option to "Add to Sonos Playlist", and the artwork shows correctly. The playlist is indicated as a Sonos Playlist. If I use the "Add Playlist to My Sonos" option, the album art only shows up as a generic icon, and the playlist is indicated as an Apple Music Playlist. I noticed on the Desktop controller on my Windows laptop that there are two different sections for playlists. One is called Sonos Favorites, and the other is called Sonos Playlists. The "Add to Sonos Playlist" option adds the playlist to the Sonos Playlists
Hi,I recently lost all my products off the Sonos app. I have followed the instructions to reset the router, Wi-Fi and turn off all the products but it doesn’t seem to help.I also noticed that our iPhone that is still on iOS15 can still see them via the app.. but my iPad and iPhone on iOS 16 doesn’t.Has anyone experienced anything similar or have any suggestions?Thanks
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