for approximately one week, I have been experiencing a reproducible issue with Amazon Music Unlimited in the Sonos app:
For all artists and performers I have tested, Sonos App on Iphone only shows a very small fraction of the albums that are actually available.
In the Amazon Music app itself, a much larger and apparently complete selection is available. My Amazon Music Unlimited subscription is active, and the missing content can be accessed and played there without any problems.
The issue is especially noticeable with audio drama / radio play series, where Amazon Music contains a large number of episodes or releases, while Sonos only shows a small subset of them.
The problem occurs consistently across all artists I have tested and started approximately one week ago.
I have already tried the following without success:
- Removed Amazon Music from Sonos
- Added the Amazon account again
- Re-authorized the Amazon Music service
Reconnecting the Amazon account did not resolve the issue.
This is not a case of a few individual albums being missing. The entire album selection for an artist is severely incomplete in Sonos, while the same content is available directly in Amazon Music.
This appears to indicate an issue with the catalog retrieval, pagination, or presentation of Amazon Music content within the Sonos integration.
Could you please investigate whether there have been any recent changes or known issues with the Amazon Music integration, and why Sonos is currently only displaying a small subset of the available albums for artists and series?
iphone / play:1 / amazon.de
