New Amazon interface: Can't see list of albums and tracks I "liked" in Amazon Music

Did you “like” them before or after the “redesign”? 

Before...

What I'm seeing is the thumbs up/down icons on Stations are replaced with a singlemheart icon.

Not good, I use the thumbs down icon a lot and don't see a replacement for it.

Adding a link to the support article, haven't read it yet, just saw the e-mail I got it from.

Left the tracking link on purpose.

https://support.sonos.com/en-us/services/amazon-music?utm_source=braze_consumer&utm_medium=email&utm_campaign=son_bt_eng_em_nsi-fy26q4-amazonmusic-churned&utm_term=2026-08-19&bid=6a57dbd2fed6b2005882f363&sid=0031N00001Ra8uTQAR&lid=2teu48hgghgs

Amazon Music swapped the thumbs up/down icons for a heart icon some time ago, and this change has now been synced with Sonos.

FYI the like/unlike/heart/unheart options/graphics/behavior are determine by each music service, not the app. Several services have moved to heart on/off in the last year or so.

I know TiVo have a patent on thumbs up/down but that should have expired by now, I got my first TiVo in 1999 and that was more than 25 years ago.

Not to derail that conversation too much, but I’ve always assumed that Hulu doesn’t show upcoming recordings and the ability to cancel existing requests due to TiVo holding certain patents. Which is a shame, IMHO, I moved away from TiVo many years ago. Wasn’t aware some of their patents were expiring (not that I follow that stuff very closely).

Thanks, ​@controlav !

Hello ​@Mark Sol and everyone!

I’m sorry to hear you are unable to see your previously “liked content” from Amazon Music within the Sonos App.

What happens if you add new content to the “liked list”? As ​@lucas.meier mentioned, have you tried to re-link the Amazon Music account within the Sonos App/

I can confirm that Amazon is responsible for the type or ratings that is available in the Sonos App → Amazon Music UI.

They chose the heart icon for the rehaul and removed the thumbs down, similar to other Music services as ​@controlav mentioned.

Feel free to reach out directly to Amazon and provide this feedback.

Please let us know if you are still unable to see your liked content and if possible, share some screenshots as well.

Thank you in advance.

I'm going to miss the ability to block songs from playing on Amazon stations. I used that a lot, not so much for songs I disliked although there were a few, I mainly blocked songs poorly encoded in Atmos or with a very high volume. That really improved the Amazon Music experience. 

Unfortunate, then, that Amazon chose to make the changes they did. As near as I can tell, there’s been no change to the SMAPI, the data is still the same, but what changed is Amazon’s willingness to display the data in the Sonos UI. 

Here’s Amazon’s xml which defines how this behaves, they call it “ratings-one-button” evidently.

TLDR; one button, whose value is 0 or 1, and each state has six graphics to choose from based on the platform.

This bit of the xml used to be much more complicated when they used multiple buttons. I wrote a ton of code to handle it!

Interesting, wonder if there will ever be a way to get that Autoskip set to Always?

This is the older version which does AutoSkip after a downvote:

​@Sotiris C. there’s also a minor bug in the Amazon SMAPI string table:

The now_playing_heart_(un)selected strings are IMHO wrong. Unselected should be “Add to your..” and Selected should be “Remove from your...” as they are used as tooltips for the buttons in the Desktop apps. Right now they have the same values as the _success strings.