A Sonos alarm that had been deleted still sends an in app notification when the alarm was scheduled to go off. How do I get it to stop?
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Deleted alarm still sends app notifications
Best answer by Airgetlam
That seems odd. Have you submitted a diagnostic, and called in to Sonos?
I’d be tempted to do three things, in a specific order, since, at least to my knowledge, data about the alarms is stored on the Sonos speakers, and not in the controller itself.
First, I’d power cycle the speakers themselves. Then, I would power cycle the router, and finally, I would power cycle the device that your controller runs on. I would expect one of those things to do the trick, as you’re ‘clearing’ old data from each device, and forcing it to reload its OS.
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That seems odd. Have you submitted a diagnostic, and called in to Sonos?
I’d be tempted to do three things, in a specific order, since, at least to my knowledge, data about the alarms is stored on the Sonos speakers, and not in the controller itself.
First, I’d power cycle the speakers themselves. Then, I would power cycle the router, and finally, I would power cycle the device that your controller runs on. I would expect one of those things to do the trick, as you’re ‘clearing’ old data from each device, and forcing it to reload its OS.
Ok, then I’d reach out to Sonos Support directly to discuss it, including that system diagnostic I mentioned.
Bruce
No it still happens. While I haven't sent a system diagnostic as of yet I find that highly unlikely considering it happens whether I am connected to the same wifi network or not. Seems most likely to be an app issue.
I have deleted the speaker (play 3) from my Sonos system but still get the notification on my phone (iPhone) every morning at 6 am.
Similar issue here, alarms that have been turned off still send their notification when they would have gone off, alarm doesn’t actually go off though. Must be a bug in the app.
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