Skip to main content

Every now and then, SONOS app Sveriges Radio (P4) plays content with several hours delay. It can also start replaying segments from hours ago. Or loop. 
If I stop, and hit play again, it normally starts broadcasting in real time. Then, after a couple if days, or weeks even it happens again.
Anyone else experienced this? Any clue why this happens?
 

Hi ​@JohanRHolm, welcome to the Sonos Community!

I’m sorry to hear you’re having issues with Sveriges Radio on your Sonos system.

I’ve had a look around and can’t see anything on our end about a specific issue with this service. What I’d recommend would be to reauthorize this service in the Sonos app by heading to Account → Content Services → Sveriges Radio → Primary Account → Reauthorize Account. If you can’t reauthorize, you can instead remove the service then re-add it to do the same, by heading to Account → Content Services → Sveriges Radio → Remove Service.

If this doesn’t resolve the issue, I would recommend submitting a diagnostics within ten minutes of the issue occurring, then reaching out to our support team for further troubleshooting assistance.

I hope this helps!


Awesome. I’ll try this. Otherwise; awesome products. Happy holidays!


Reply